商用洗碗设备故障知识库构建方法及系统

By integrating equipment component hierarchy maps and pre-trained language models into the construction of a fault knowledge base for commercial dishwashers, the problem of lacking domain knowledge understanding in existing technologies is solved, achieving high-precision fault information extraction and knowledge base construction, and supporting the development of intelligent diagnostic systems.

CN121808435BActive Publication Date: 2026-07-17JIANGSU XIAOGE INTELLIGENT TECH CO LTD

Patent Information

Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
JIANGSU XIAOGE INTELLIGENT TECH CO LTD
Filing Date
2026-03-09
Publication Date
2026-07-17

AI Technical Summary

Technical Problem

Existing technologies, when constructing a fault knowledge base for commercial dishwashers from unstructured maintenance texts, lack domain knowledge understanding and struggle to distinguish complex referential relationships across multiple fault scenarios, resulting in low accuracy in fault information extraction and a high likelihood of association errors.

Method used

An incremental approach is used to construct coreference chains. By combining the equipment component hierarchy map and a pre-trained language model, coreference scores and link decision scores are calculated to identify equipment components and fault code entities. Fault-related information is then aggregated based on the segmented subchains to form knowledge triples.

Benefits of technology

It improves the accuracy of identifying the referential relationships between professional terms and component alternatives, effectively prevents the incorrect association of different fault information, ensures the logical correctness and integrity of the knowledge base, and provides a clear data foundation for the intelligent diagnostic system.

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Abstract

本发明属于数据处理技术领域,具体涉及商用洗碗设备故障知识库构建方法及系统。其方法包括:通过获取故障文本数据来识别设备部件实体、故障代码实体,提取名词性短语作为候选指代项,对由两个候选指代项构成的指代对,计算共指得分;采用增量式方法构建共指链,将待聚类指代项链接至得分最高的先行语所在共指链,决策时考量共指得分与共指链内部紧密度,构建后对包含多个不同故障代码实体的共指链进行切分处理,基于切分后的共指链聚合信息,构建包含故障现象、原因与解决方案的知识三元组,形成结构化故障知识库。本发明引入领域知识特征与共指链切分机制,解决了多故障场景下的实体指代混淆问题,提高了故障知识库构建的准确性。
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