基于多模态大模型的游客情绪实时感知与干预方法

By integrating tourists' facial, gait, voice, and body surface data into a multimodal large model, a cross-modal attention mechanism and emotion trend prediction model are constructed. This solves the problem of insufficient tourist emotion perception and intervention in smart tourism systems, realizes real-time emotion recognition and dynamic intervention, and reduces safety risks.

CN121921852BActive Publication Date: 2026-07-17HANGZHOU KANYUANFANG TECHNOLOGY CO LTD

Patent Information

Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
HANGZHOU KANYUANFANG TECHNOLOGY CO LTD
Filing Date
2026-03-25
Publication Date
2026-07-17

AI Technical Summary

Technical Problem

The existing smart tourism management system lacks a fusion understanding of tourists' multimodal data, resulting in insufficient real-time perception and intervention of emotions. In particular, it cannot promptly identify and process subcritical emotional fluctuations in high-density crowd scenarios, posing a safety hazard.

Method used

A multimodal large model is adopted to construct a cross-modal attention mechanism and emotion fusion representation vector by collecting facial micro-expression, gait posture, speech and body surface thermal data. Combined with neural frequent differential equations, emotion trend prediction is performed, and multi-level intervention strategies are implemented to form a closed-loop adaptive regulation mechanism.

Benefits of technology

It achieves high-precision real-time identification and prediction of tourists' emotions, reduces safety risks, has good generalization ability and scalability, and can dynamically intervene and optimize strategies before emotions get out of control.

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Abstract

本发明公开了基于多模态大模型的游客情绪实时感知与干预方法,具体涉及计算机感知技术领域;在景区游览路径节点采集游客的面部微表情图像序列、步态姿态序列、短语级语音流及体表红外热图,构建当前状态特征向量集F,基于跨模态注意力机制计算情绪权重系数,生成情绪融合表示向量E;依据E判断游客当前情绪风险等级R,并结合历史路径轨迹和环境状态参数,基于神经常微分方程模型预测未来时段内的情绪波动趋势ΔE,判断是否存在临界情绪跃迁风险;若存在风险,则匹配适配的干预策略并实时执行;根据游客干预响应数据再次更新情绪状态向量E′;本发明可实现高精度、动态化的游客情绪管理,有效提升景区服务智能化水平与游客安全保障能力。
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