Rescue trailer order management method, system, equipment and medium

CN121937192AActive Publication Date: 2026-04-28SHENZHEN STAR RESCUE TECH CO LTD
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Patent Information

Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
SHENZHEN STAR RESCUE TECH CO LTD
Filing Date
2026-03-27
Publication Date
2026-04-28

AI Technical Summary

Technical Problem

The existing rescue towing industry suffers from fragmented order management and inefficient collaboration, making it difficult to improve service quality and operational efficiency. Fragmented order data and delayed information synchronization fail to meet the real-time control needs of users and partners regarding order progress.

Method used

By extracting user towing and rescue request data, generating initial orders, calculating and pushing fees, verifying driver order acceptance requests, updating on-site data, and calculating destination fees, the system achieves real-time updates and management of order status.

Benefits of technology

It improved the management efficiency of towing and rescue orders, solved the problems of fragmented order data and inefficient multi-entity collaboration, achieved real-time synchronization of order status and accuracy of cost accounting, and ensured efficient service fulfillment and information traceability.

✦ Generated by Eureka AI based on patent content.

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Abstract

The invention relates to the technical field of order management, and discloses a rescue trailer order management method comprising the following steps: extracting user trailer rescue application data, determining an order type and an initial state, setting the state as a creation state, and generating an initial trailer rescue order; user identity information is obtained, rescue cost is calculated according to the application data and the order type, the rescue cost is pushed to the user, and a push return result is obtained; a driver order receiving request, associated data and rescue order receiving data are received according to a returned result, and updated order receiving data are obtained through updating after verification is passed; acquiring field data reported by a driver according to the updated order receiving data, extracting actual arrival time and positioning coordinates, and updating the initial order to obtain an updated trailer rescue order; and acquiring destination data reported by the driver and actual driving distance accounting cost, and marking the updated trailer rescue order as completed. The invention further provides a rescue trailer order management system and device and a storage medium. The management efficiency of the trailer rescue order can be improved.
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Citation Information

Patent Citations

  • Rescue platform background operation system

    CN115222554A

  • Road rescue data processing method, apparatus, computer device, and storage medium

    WO2021000633A1