跨业务系统智能问答与流程自动化方法及系统

By constructing a business entity relationship graph and using graph analysis technology, the problem that AI assistants cannot perform intelligent question answering and process automation across multiple business systems in existing technologies has been solved. This enables dynamic risk perception and reliable automated decision-making, thereby improving the reliability and security of the system.

CN122153017BActive Publication Date: 2026-07-17SHAANXI YULIN ENERGY GRP CO LTD

Patent Information

Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
SHAANXI YULIN ENERGY GRP CO LTD
Filing Date
2026-05-09
Publication Date
2026-07-17

AI Technical Summary

Technical Problem

Existing AI assistants cannot effectively perform intelligent question answering and reliable process automation across multiple business systems. They lack a deep understanding of the enterprise's overall business logic and cannot dynamically assess the risks of automated operations, resulting in limitations on their level of intelligence and application scope.

Method used

By statically parsing source code to construct a business entity relationship graph, calculating structural compactness and semantic consistency index, generating time-series curves of user interaction and business results, analyzing the dynamic characteristics of impact response, calculating performance degradation and structural friction coefficient, generating early warning and handling measures, and realizing dynamic risk perception and reliable automated decision-making.

Benefits of technology

It achieves a leap from static rule execution to dynamic risk perception, enabling differentiated decisions during cross-system operations, improving the reliability and security of automated processes, providing a data-driven system health diagnosis and optimization mechanism, and accurately improving the cohesion and availability of underlying business systems.

✦ Generated by Eureka AI based on patent content.

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Abstract

本发明公开了跨业务系统智能问答与流程自动化方法及系统,涉及问答与流程自动化领域,包括初始指数模块、冲击响应模块、第一调整模块、第二调整模块以及预警处理模块,通过计算结构紧凑度指数和修正语义一致性指数,得到初始静态逻辑内聚指数;生成用户交互成本时序曲线与业务结果偏离度时序曲线,识别成本尖峰事件,得到冲击响应动力学特征;将性能退化指数与第一问题贡献度加权求和得到总语义摩擦系数,生成第一语义一致性调整值;将第二问题贡献度与性能退化指数相乘求和得到总结构摩擦系数,生成第二结构紧凑度调整值,生成预警处理措施,能够持续改善底层业务系统的内聚性和可用性。
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