Information processing apparatus

Abstract

The present application relates to an information processing apparatus. In acquiring know-how from an expert or the like, previously acquired know-how is effectively utilized. An information processing apparatus (10) is provided with a control section (15) that, when a chat in which a user is acquired of know-how is performed using a language model, determines whether or not a question to the user in the chat contains content associated with acquired know-how acquired in a previous chat, and in the case where the question contains content associated with the acquired know-how, displays a provider of the acquired know-how together with the question.

Description

Technical Field

[0001] This disclosure relates to an information processing apparatus. Background Technology

[0002] Previously, a technology related to learning systems for knowledge, skills, etc., was known. For example, Patent Document 1 disclosed the creation of second-level script data based on first-level script data and the output of handouts containing sound and an image of an avatar lecturer, wherein the sound amplifies the text data of the second-level script data.

[0003] Existing technical documents

[0004] Patent documents

[0005] Patent Document 1: Patent No. 7473270 Summary of the Invention

[0006] The problem that the invention aims to solve

[0007] Patent Document 1 discloses a learning system, such as a machine learning system that utilizes generative AI. However, Patent Document 1 does not explore the aspect of effectively utilizing previously acquired skills when acquiring skills from skilled personnel such as senior professionals.

[0008] The purpose of this disclosure is to effectively utilize previously acquired skills when learning from experienced individuals or other skilled people.

[0009] Technical solutions for solving the problem

[0010] The information processing apparatus disclosed herein includes a control unit.

[0011] When the control unit uses a language model to perform a chat to acquire skills from the user, it determines whether the questions asked to the user in the chat contain content related to skills already acquired in previous chats.

[0012] If the question contains content related to the acquired skill, the control unit displays the provider of the acquired skill along with the question.

[0013] Invention Effects

[0014] According to this disclosure, when acquiring skills from experienced individuals or other skilled personnel, previously acquired skills can be effectively utilized. Attached Figure Description

[0015] Figure 1 This is a diagram illustrating the structure of an information processing system according to an embodiment of the present disclosure.

[0016] Figure 2This is a flowchart illustrating the operation of an information processing system according to an embodiment of the present disclosure.

[0017] (Symbol Explanation)

[0018] 1: Information processing system; 10: Information processing device; 11: Communication unit; 12: Storage unit; 13: Input unit; 14: Output unit; 15: Control unit; 20: Terminal device; 30: Network. Detailed Implementation

[0019] Hereinafter, embodiments of the present disclosure will be described with reference to the accompanying drawings.

[0020] Figure 1 This is a diagram illustrating the structure of the information processing system 1 according to an embodiment of the present disclosure. (Refer to...) Figure 1 This section describes the structure and overview of the information processing system 1 according to embodiments of the present disclosure.

[0021] The information processing system 1 includes an information processing device 10 and a terminal device 20. The information processing device 10 and the terminal device 20 are connected in a communicative manner via a network 30.

[0022] The information processing device 10 is, for example, a server device. The information processing device 10 includes a language model. In this embodiment, the language model includes any dialogue system such as a Large Language Model (LLM) or a chatbot. The information processing device 10 can use the language model to perform chat to obtain tips from the user. For example, the information processing device 10 can output a question to the user via the terminal device 20. Additionally, for example, the information processing device 10 can obtain the user's answer to the question via the terminal device 20.

[0023] Terminal device 20 is any device used by the user. Terminal device 20 can be, for example, a general electronic device such as a smartphone, tablet, wearable device, or PC (Personal Computer) or a dedicated electronic device.

[0024] First, an overview of this embodiment will be given; detailed information will be described later. The information processing device 10 is capable of performing chat to obtain tips from the user. The information processing device 10 is capable of performing chat using a language model.

[0025] Here, "skill" refers to specific or professional knowledge, techniques, methods, or information. For example, the objects of skill application include thread tightening or assembly operations, application program or software operation, or business procedures.

[0026] The information processing device 10 performs a chat to obtain skills from a user. The user may be, for example, an experienced person with a wide range of knowledge and information. When performing the chat to obtain skills from the user, the information processing device 10 determines whether the questions asked to the user in the chat contain content related to skills obtained in previous chats. If the questions asked to the user in the chat contain content related to skills obtained in previous chats, the information processing device 10 displays the provider of the skills obtained in the previous chat along with the questions.

[0027] The device operated by the user during chat is the terminal device 20. Therefore, when chatting in order to obtain tips from the user, the information processing device 10 displays the chat interface via the terminal device 20.

[0028] like Figure 1 As shown, the information processing device 10 includes a communication unit 11, a storage unit 12, an input unit 13, an output unit 14, and a control unit 15.

[0029] The communication unit 11 includes at least one external communication interface. The communication interface can be an interface for either wired or wireless communication. In the case of wired communication, the communication interface is, for example, a LAN (Local Area Network). In the case of wireless communication, the communication interface is, for example, an interface corresponding to mobile communication standards such as 5G, or an interface corresponding to short-range wireless communication. The communication unit 11 receives data used in the operation of the information processing device 10, and also transmits data obtained through the operation of the information processing device 10. The storage unit 12 includes at least one semiconductor memory, magnetic memory, or optical memory. The storage unit 12 functions as, for example, a main storage device or an auxiliary storage device. The storage unit 12 stores data used in the operation of the information processing device 10 and data obtained through the operation of the information processing device 10. The input unit 13 includes at least one input interface. The input interface can be, for example, a physical key, a touchscreen, a sound sensor that accepts voice input, or a camera that accepts gesture input. The input unit 13 accepts operations that input data used in the operation of the information processing device 10. The output unit 14 includes at least one output interface. Output interfaces include, for example, a display that outputs images or a speaker that outputs sound. Output unit 14 outputs data obtained through the operation of information processing device 10. Control unit 15 includes at least one processor. The processor is a general-purpose processor such as a CPU (Central Processing Unit) or a dedicated processor for specific processing. Control unit 15 controls the various parts of information processing device 10 while performing processing related to the operation of information processing device 10.

[0030] The functions of the information processing device 10 are implemented by the processor, which corresponds to the control unit 15, executing the program of this embodiment. That is, the functions of the information processing device 10 are implemented through software. The program causes the computer to perform the actions of the information processing device 10, thereby enabling the computer to function as the information processing device 10. In other words, the computer performs the actions of the information processing device 10 according to the program, thereby functioning as the information processing device 10. In this embodiment, the program can be pre-recorded on a computer-readable recording medium. The computer-readable recording medium includes non-transitory computer-readable media, such as magnetic recording devices, semiconductor memory, etc. The program can be distributed, for example, through the sale, transfer, or lending of portable recording media such as DVDs containing the program. Alternatively, the program can be distributed by pre-storing the program in a storage device on an external server and sending the program from the external server to other computers. Furthermore, the program can also be provided as a program product. Some or all of the functions of the information processing device 10 can also be implemented through a dedicated circuit, which corresponds to the control unit 15. That is, some or all of the functions of the information processing device 10 can also be implemented in hardware.

[0031] (The actions of the information processing system)

[0032] Reference Figure 2 The flowchart shown illustrates the actions of information processing system 1.

[0033] S101: When the control unit 15 of the information processing device 10 performs a chat to obtain skills from the user, it determines whether the questions asked to the user in the chat contain content related to skills obtained in previous chats. Hereafter, "skills obtained in previous chats" is sometimes simply referred to as "acquired skills." Furthermore, regarding previous chats, there are cases where the user currently chatting has previous chats, as well as cases where other users have previous chats.

[0034] The user is an experienced individual with a wide range of knowledge and information regarding the skills they wish to acquire. Storage unit 12 stores a language model. This language model could be, for example, a Large Language Model (LLM). Control unit 15 can use the language model stored in storage unit 12 to perform a chat session to acquire skills from the user. Control unit 15 can perform the chat via text or voice.

[0035] If the determination in S101 is "yes", the control unit 15 proceeds to S102. If the determination in S101 is "no", the control unit 15 proceeds to S103.

[0036] S102: When a question asked to a user in a chat contains content related to an acquired skill, the control unit 15 of the information processing device 10 displays the provider of the acquired skill along with the question. For example, if the question contains content related to a skill obtained from user A, it can display "User A said this" or similar information along with the question to show user A as the provider of the skill. Thus, it is possible to ask the user a question while simultaneously indicating that the question contains content related to an acquired skill and who the provider of the acquired skill is, so the information processing device 10 effectively utilizes previously acquired skills.

[0037] Control unit 15 can obtain approval or disapproval information, indicating whether the current user agrees with or disagrees with the acquired skill in response to a question containing content related to the acquired skill. For example, control unit 15 can obtain approval or disapproval information based on the current user's response to a question. For example, if the chat continues despite the user's response not containing negative content, control unit 15 can determine that the user agrees with the acquired skill. For example, if the user's response contains negative content, control unit 15 can determine that the user disagrees with the acquired skill. For example, control unit 15 can ask whether the user agrees with or disagrees with the acquired skill and obtain approval or disapproval information based on the response to that question. Alternatively, control unit 15 can obtain an image of the user captured by a camera, perform image analysis on the obtained image to determine the user's facial expression, and thus determine whether the user agrees with or disagrees with the acquired skill.

[0038] After obtaining information on whether users approve or disapprove of an acquired technique, the control unit 15 associates this information with the acquired technique and stores it in the storage unit 12. For example, the control unit 15 can associate user A, user B, user C, etc., who approve and disapprove of a technique provider for a given acquired technique, and store this information in the storage unit 12. The control unit 15 can also calculate the reliability of the acquired technique based on the approval / disapproval information. Reliability could be, for example, the percentage of users who approve of the acquired technique.

[0039] When the control unit 15 asks a user a question in the chat that contains content related to the acquired skill, it can also display information along with the question, such as who provided the acquired skill and whether they agree or disagree. For example, the control unit 15 can display along with the question, "User A said this. User B agrees with this content. User C disagrees with this content," etc. This allows the user to check whether they agree or disagree with the acquired skill while chatting.

[0040] S103: When the question asked to the user in the chat does not contain content related to the acquired skills, the control unit 15 of the information processing device 10 only displays the question.

[0041] As described above, in the information processing apparatus 10 of this embodiment, when the control unit 15 uses a language model to perform a chat to acquire skills from a user, it determines whether the question asked to the user in the chat contains content related to previously acquired skills. If the question contains content related to previously acquired skills, the provider of the acquired skills is displayed along with the question. Therefore, the information processing apparatus 10 of this embodiment can ask the user a question while simultaneously indicating that the question contains content related to previously acquired skills and who the provider of the acquired skills is. Thus, the information processing apparatus 10 of this embodiment can effectively utilize previously acquired skills when acquiring skills from experienced individuals such as senior professionals.

[0042] This disclosure is not limited to the embodiments described above. For example, multiple blocks shown in the block diagram may be merged, or a single block may be divided. The multiple steps shown in the flowchart may not be executed sequentially according to the description, but rather in parallel or in a different order, depending on the processing capacity of the apparatus executing each step or as needed. Furthermore, modifications can be made without departing from the spirit of this disclosure.

[0043] For example, some of the processing operations performed in the information processing device 10 in the above embodiments can also be performed in the terminal device 20. Furthermore, some of the processing operations performed in the terminal device 20 in the above embodiments can also be performed in the information processing device 10.

Claims

1. An information processing device comprising a control unit, When the control unit uses a language model to perform a chat to acquire skills from the user, it determines whether the questions asked to the user in the chat contain content related to skills already acquired in previous chats. If the question contains content related to the acquired skill, the control unit displays the provider of the acquired skill along with the question.

2. The information processing apparatus according to claim 1, wherein, The control unit obtains approval or disapproval information, which indicates whether the current user who answered the question containing content related to the acquired skill approves or disapproves of the acquired skill.

3. The information processing apparatus according to claim 2, wherein, The control unit obtains the approval or disapproval information based on the current user's response to the question.

4. The information processing apparatus according to claim 2, wherein, The information processing device also includes a storage unit. After obtaining the approval or disapproval information, the control unit associates the approval or disapproval information with the acquired technique and stores it in the storage unit.

5. The information processing apparatus according to claim 4, wherein, If the question contains content related to the acquired skill, the control unit displays the provider of the acquired skill and information indicating approval or disapproval along with the question.

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