A system and method for improving maintenance efficiency and convenience based on a smart terminal

Abstract

The present application belongs to the technical field of nuclear power maintenance, and particularly relates to a system and method for improving maintenance efficiency and convenience based on a smart terminal. The system comprises an information acquisition and transmission module, a resource scheduling module, an efficiency evaluation module, a knowledge management module, a report generation module, a document management module, a mobile support module, a scanning and identification module, an interface customization module, a closed-loop management module, a tool guidance module and a remote collaboration module. The above modules work cooperatively through data interaction. The present application has the advantages of improving maintenance efficiency and convenience with the aid of the speed of information acquisition and transmission, improving maintenance efficiency through resource optimization and scheduling, helping maintenance personnel and management personnel to continuously improve maintenance processes and work efficiency through effective efficiency evaluation and optimization, improving the skill level of maintenance personnel and the efficiency of maintenance through knowledge management and training support.

Description

Technical Field

[0001] This invention belongs to the field of nuclear power maintenance technology, specifically relating to a system and method for improving maintenance efficiency and convenience based on a smart terminal. Background Technology

[0002] Currently, traditional work packages in nuclear power plant maintenance are printed and then carried out on-site, resulting in low maintenance efficiency and poor convenience. A series of problems are encountered in actual maintenance: The process of modifying a work package is cumbersome: Modifying a work package requires the person in charge of the work to suspend on-site work, carry the paper work package to multiple locations to get signatures from personnel at various levels, which consumes a lot of time and energy.

[0003] There is no systematic historical database for key field data: Although there are standards for the measured parameters on site, it is difficult to access historical parameters. There is no dedicated medium to record all measured parameters on site, making it inconvenient to access them later.

[0004] The work package execution efficiency is low: it is inconvenient and unclear to look up work-related drawings, documents and photos, and the workload of writing completion records is large, resulting in a lot of repetitive work. Summary of the Invention

[0005] The purpose of this invention is to provide a system and method based on a smart terminal to improve maintenance efficiency and convenience, which can effectively improve on-site maintenance efficiency and convenience.

[0006] The technical solution of the present invention is as follows: a system based on a smart terminal to improve maintenance efficiency and convenience, including an information acquisition and transmission module, a resource scheduling module, an efficiency evaluation module, a knowledge management module, a report generation module, a document management module, a mobile support module, a scanning and recognition module, an interface customization module, a closed-loop management module, a tool guidance module, and a remote collaboration module; The modules mentioned above work together through the following data interaction relationships: The information acquisition and transmission module serves as the system data bus, through which all event messages and status change messages generated by all modules are distributed and routed. The resource scheduling module dynamically adjusts personnel allocation strategies based on efficiency data output by the efficiency evaluation module and historical work hour data provided by the knowledge management module. The closed-loop management module monitors the execution status of each module's process; when a work order completion status is triggered, it automatically sends a report generation instruction to the report generation module and an archiving instruction to the document management module. The tool guidance module responds to the equipment identification results from the scanning and recognition module and automatically pushes the corresponding dedicated tool usage guidance materials. The mobile support module provides a field data acquisition entry point for each module; the audio and video, process nodes, and equipment status data collected on-site are synchronized to the corresponding modules for processing via the mobile support module. The remote collaboration module calls upon the fault case library of the knowledge management module for expert-assisted decision-making reference, and key conclusions during the collaboration process are automatically written into the document management module for archiving. The efficiency evaluation module periodically extracts data from the resource scheduling module, work order system, and document management module, performs comprehensive efficiency analysis, and outputs optimization suggestions to the closed-loop management module.

[0007] The information acquisition and transmission module enables high-speed acquisition and real-time transmission of maintenance site information. Its data comes from audio and video data, file modification request forms, equipment status data, and personnel location data collected at the maintenance site. A two-way data channel is established between the terminal device and the backend server to support real-time uploading of on-site messages and real-time issuance of backend instructions. The terminal has a built-in message cache area that automatically caches messages to be sent when the network is interrupted and automatically retransmits messages after the network is restored. After the file modification request form is submitted, it enters a multi-level approval process, and the approval result is sent back to the terminal in real time.

[0008] The resource scheduling module realizes the optimized allocation and intelligent scheduling of maintenance resources. Its data comes from maintenance task work orders, resource inventory ledgers, maintenance personnel skill files, historical maintenance man-hour data, and equipment maintenance priority rating. Through the resource scheduling engine built into the terminal device, the engine first determines the task priority based on the equipment importance rating in the task work order, then reads the resource inventory ledger to match available resources, combines the maintenance personnel skill files to perform optimal personnel-task allocation, generates resource allocation instruction sheets and distributes them to the terminal devices of relevant personnel.

[0009] The efficiency evaluation module enables multi-dimensional evaluation and continuous optimization of maintenance efficiency. Its data comes from maintenance work order time data, maintenance consumable usage records, maintenance task completion rate statistics, personnel skill evaluation data, and historical efficiency benchmark data of the same period. The efficiency evaluation engine is deployed through the terminal platform. The engine has a multi-dimensional evaluation model embedded in it. It uses maintenance work orders as the statistical unit and calculates efficiency from three dimensions: time, cost, and quality.

[0010] The knowledge management module enables the orderly management and training support of maintenance knowledge. Its data comes from maintenance manuals, technical specifications, maintenance procedures, historical fault cases, and training course resources. A knowledge base management system is built through a terminal platform, which organizes maintenance knowledge using a classified hierarchical directory structure.

[0011] The report generation module enables automated batch generation of maintenance completion reports. Its data comes from maintenance work order content, maintenance process records, consumable usage lists, fault repair status, and equipment status photos. The report generation engine is deployed on the terminal platform, and the engine generates reports based on preset report templates and rules.

[0012] The document management module enables full lifecycle management of maintenance records and documents. Its data comes from maintenance work orders, completion reports, technical drawings, equipment photos, signed confirmation sheets, and quality acceptance sheets. The document management system is deployed through the terminal platform and uses a version control mechanism to manage all maintenance documents. Each document automatically generates a version number when uploaded, supports historical version comparison and rollback, and the documents are organized in a tree-like directory structure, with indexes created by work order number or equipment number.

[0013] The mobile support module supports the execution and recording of on-site maintenance tasks via mobile devices. Its data comes from maintenance task push messages, on-site data collection input, equipment scan data, and geographic location data. It provides a mobile application through a terminal platform and supports offline working mode.

[0014] The scanning and recognition module realizes the scanning and recognition of equipment identification and information via barcode / QR code. Its data comes from equipment barcode data, equipment QR code data, and basic maintenance element data. By integrating barcode / QR code scanning function into the terminal device, after scanning, the system automatically queries the equipment ledger through the equipment number, obtains the basic equipment information, and displays the corresponding maintenance work instructions.

[0015] A method for improving maintenance efficiency and convenience based on smart terminals includes the following steps: Step 1: Information Acquisition and Transmission; Step 2: Resource optimization and scheduling; Step 3: Efficiency assessment and optimization; Collect and analyze maintenance data, statistically analyze maintenance time, maintenance costs, and maintenance task completion rates, conduct efficiency assessments and comparisons, and provide corresponding optimization suggestions and measures based on the assessment results; Step 4: Knowledge Management and Training Support It stores and manages various maintenance-related knowledge and technical information, including maintenance manuals, technical specifications, and maintenance procedures. It enables knowledge retrieval and learning through a terminal platform and provides online training courses and learning resources. Step 5: Automatic and Batch Report Generation Automatically generate maintenance completion reports based on preset rules and conditions, realize the data connection and integration functions of the reports, connect and integrate with other data systems or equipment, obtain relevant data and information of maintenance tasks, and integrate them into the reports; Step 6: Maintenance record and document management; Step 7: Mobile support; Step 8: Barcode / QR code scanning; It supports barcode / QR code scanning for equipment identification and maintenance element recognition. Maintenance personnel can use the terminal's scanning function to quickly obtain the equipment's unique identification code and related maintenance elements, accurately identify the equipment, and obtain the information needed for maintenance. Step 9: User interface customization and ease of use; Provide personalized user interfaces and function settings based on the needs and roles of different users; Step 10: Closed-loop management and improvement; Step 11: Instructions for using specialized tools; Provide instructions for using specialized tools, including operation manuals, illustrated guides, or video tutorials. Step 12: Resource Management and Scheduling Record and manage the inventory and usage of equipment, tools, spare parts and other resources required for maintenance; monitor the work status and task progress of maintenance personnel in real time; and ensure that the required resources are available in a timely manner through demand analysis and resource scheduling for maintenance tasks. Step 13: Cross-regional collaboration and remote support; Step 14: Quick Information Acquisition; Step 15: Troubleshooting and troubleshooting steps; It provides functions for creating and managing troubleshooting and troubleshooting steps, allowing maintenance personnel to quickly find relevant procedures or contingency plans and execute corresponding steps based on specific fault symptoms.

[0016] The beneficial effects of this invention are as follows: It improves maintenance efficiency and convenience by leveraging the speed of information acquisition and transmission. It enhances maintenance efficiency through resource optimization and scheduling. Effective efficiency assessment and optimization help maintenance and management personnel continuously improve maintenance processes and work efficiency. Knowledge management and training support improve the skill level of maintenance personnel, thereby increasing maintenance efficiency. Automated maintenance report generation not only improves report quality but also enhances maintenance efficiency and convenience. Convenient maintenance record and document management improves maintenance efficiency. Support from digital smart mobile terminals reduces time and space limitations, improving maintenance response speed and efficiency. Equipment identification and information can be quickly obtained through barcode / QR code scanning, improving the efficiency of maintenance operations. Customized and user-friendly terminal interfaces enhance the convenience and efficiency of maintenance. Closed-loop management and improvement of maintenance operations assist in problem identification and analysis, ensuring efficient completion of maintenance tasks. Comprehensive guidance on on-site maintenance tools ensures their effective application, improving maintenance efficiency. Maintenance resource management and scheduling enable rational resource allocation, ensuring timely availability of necessary resources and improving the efficiency of maintenance work. Enables cross-regional collaboration and remote support, reducing the time spent by maintenance personnel and improving maintenance efficiency. Increases the speed of information retrieval and the comprehensiveness of maintenance materials, eliminating the need for time-consuming tedious searches of paper documents or computers, thus improving maintenance efficiency and convenience. Provides effective troubleshooting and resolution procedures, allowing for quick retrieval of relevant procedures or contingency plans and execution of appropriate steps, further enhancing maintenance efficiency. Attached Figure Description

[0017] Figure 1 A flowchart illustrating the process to improve the speed of acquiring and transmitting maintenance-related information; Figure 2 A schematic diagram illustrating the process of optimizing and scheduling maintenance resources; Figure 3 A schematic diagram illustrating the process for conducting effective maintenance efficiency assessments and optimizing procedures; Figure 4 A flowchart illustrating the knowledge management and training support process; Figure 5 A flowchart illustrating the process of automatically generating repair reports; Figure 6 A schematic diagram illustrating the effective maintenance record and document management process; Figure 7 A flowchart illustrating the support process using digital smart mobile terminals; Figure 8 A schematic diagram illustrating the scanning and recognition process for device identification and information; Figure 9 A flowchart illustrating the process of customizing the terminal user interface and improving usability; Figure 10 A diagram illustrating the closed-loop management and improvement process for maintenance services; Figure 11 A flowchart illustrating the comprehensive guidance process for on-site repair tools; Figure 12 A schematic diagram illustrating the maintenance resource management and scheduling process; Figure 13 A schematic diagram illustrating the process for achieving cross-regional collaboration and remote support; Figure 14 To improve the speed of information acquisition, a comprehensive flowchart of maintenance data has been added; Figure 15 This provides a flowchart illustrating effective troubleshooting and problem-solving steps. Detailed Implementation

[0018] The present invention will be further described in detail below with reference to the accompanying drawings and specific embodiments.

[0019] The present invention provides a system and method for improving maintenance efficiency and convenience based on a smart terminal, the overall framework of which is as follows: I. Information Acquisition and Transmission It receives data such as audio and video from the maintenance site, document modification requests, and equipment status, and uploads it to the backend server in real time. Approval results and instructions are then sent to the terminal in real time.

[0020] II. Maintenance Resource Allocation Read task work orders and equipment priorities, match them with resource inventory ledgers, combine them with personnel skill profiles, generate personnel-task allocation schemes, and distribute execution instructions.

[0021] III. On-site task execution The mobile app receives work orders and tasks, performs maintenance work on-site, and records data such as work process check-ins, abnormal situation reports, and signature confirmations.

[0022] IV. Equipment Scanning and Identification The terminal scans the equipment barcode / QR code to automatically query the equipment ledger, obtain equipment information and maintenance history, and push corresponding work instructions.

[0023] V. Maintenance Knowledge Support Maintenance personnel can quickly obtain operating instructions by searching for maintenance manuals, technical specifications, and fault cases through the terminal.

[0024] VI. Efficiency Evaluation and Analysis Repair efficiency is calculated from three dimensions: time, cost, and quality, generating evaluation charts and a list of optimization suggestions.

[0025] VII. Completion Report Generation Once a work order is completed, a report is automatically generated. The work order information, process records, and consumable data are read, and a completion report is generated by filling in the report template.

[0026] VIII. Document Archiving Management Work orders, reports, drawings, photos, and other documents generated during the maintenance process are automatically archived to the document library, supporting version management and historical traceability.

[0027] IX. Closed-loop management and improvement Monitor the execution status of the entire process, trigger quality acceptance and problem rectification upon completion, and form a closed loop for maintenance business.

[0028] 10. Remote Collaboration Support On-site personnel initiate remote assistance requests via terminals, and the system dispatches experts to join the video conference to provide remote technical support and guidance.

[0029] Each step forms a collaborative closed loop through data interaction, and maintenance efficiency data is fed back to the resource scheduling module to continuously optimize resource allocation.

[0030] A system for improving maintenance efficiency and convenience based on smart terminals includes an information acquisition and transmission module, a resource scheduling module, an efficiency evaluation module, a knowledge management module, a report generation module, a document management module, a mobile support module, a scanning and recognition module, an interface customization module, a closed-loop management module, a tool guidance module, and a remote collaboration module; the functions and implementations of each module are as follows: The information acquisition and transmission module enables high-speed acquisition and real-time transmission of maintenance site information. Its data originates from audio and video data collected at the maintenance site, document modification requests, equipment status data, and personnel location data. A two-way data channel is established between the terminal device and the backend server, supporting real-time uploading of on-site messages and real-time issuance of backend commands. The terminal has a built-in message buffer that automatically caches messages to be sent during network interruptions and automatically retransmits messages after network recovery. Once a document modification request is submitted, it enters a multi-level approval workflow, with the approval result being sent back to the terminal in real time.

[0031] The terminal sends messages to the backend message center, which classifies, processes, and routes messages according to their type. The terminal subscribes to the message queue corresponding to its role from the message center and receives various push information in real time.

[0032] The resource scheduling module optimizes and intelligently schedules maintenance resources (personnel, tools, and spare parts). Its data comes from maintenance task orders, resource inventory ledgers, maintenance personnel skill profiles, historical maintenance man-hour data, and equipment maintenance priority ratings. Through the terminal device's built-in resource scheduling engine, the engine first determines the task priority based on the equipment importance rating in the task order, then reads the resource inventory ledger to match available resources, combines this with the maintenance personnel skill profiles to perform optimal personnel-task allocation, generates resource allocation instruction sheets, and distributes them to the relevant personnel's terminal devices.

[0033] The resource scheduling engine periodically retrieves work order data to be assigned from the work order system and inventory ledger data from the materials system. After the scheduling instruction is generated, it is sent to the terminal of the executor through the internal collaboration platform. After the terminal confirms, the executor information in the work order system is updated.

[0034] The efficiency assessment module enables multi-dimensional evaluation and continuous optimization of maintenance efficiency. Its data comes from maintenance work order time data, maintenance consumable usage records, maintenance task completion rate statistics, personnel skill assessment data, and historical efficiency benchmark data from the same period. An efficiency assessment engine is deployed on the terminal platform, embedding a multi-dimensional assessment model. The model uses maintenance work orders as the statistical unit, calculating efficiency from three dimensions: time (work order response time, maintenance operation time, completion and archiving time), cost (consumable usage rate, labor costs), and quality (rework rate, first-time repair rate). The assessment results are presented in chart form on the terminal interface, and an optimization suggestion list is automatically generated.

[0035] The efficiency assessment engine reads work order time data from the work order system, consumable usage data from the materials system, and personnel skill data from the human resources system; the assessment results are written into the efficiency report database for management to view and trace.

[0036] The knowledge management module enables the organized management and training support of maintenance knowledge. Its data comes from maintenance manual libraries, technical specification libraries, maintenance process and procedure libraries, historical fault case libraries, and training course resource libraries. A knowledge base management system is built through a terminal platform, organizing maintenance knowledge using a hierarchical directory structure. Maintenance manuals are categorized into three levels: equipment type, system, and subsystem; technical specifications are categorized into three levels: national standards, industry standards, and enterprise standards; and fault cases are indexed into three levels: equipment type, fault mode, and solution. The terminal provides multi-condition search methods, allowing maintenance personnel to quickly find the knowledge content they need.

[0037] The knowledge base management system and the training system achieve single sign-on interoperability, training courseware can be imported into the knowledge base for unified management, and training records can be synchronized to the human resources system.

[0038] The report generation module automates the batch generation of maintenance completion reports. Its data comes from maintenance work order content, maintenance process records, consumable usage lists, fault repair details, and equipment status photos. An automatic report generation engine is deployed on the terminal platform, generating reports based on preset report templates and rules. When the terminal detects a change in maintenance work order status to "completed," the report generation process is automatically triggered: the engine sequentially reads the basic work order information, maintenance process records, consumable usage lists, and fault repair details, automatically filling them into the corresponding sections of the report template to generate a complete maintenance completion report.

[0039] The report generation engine retrieves work order data from the work order system and consumable usage data from the materials system; once generated, it is automatically uploaded to the document management system for archiving and notifies relevant personnel through the collaboration platform.

[0040] The document management module enables full lifecycle management of maintenance records and documents. Its data originates from maintenance work orders, completion reports, technical drawings, equipment photos, signed confirmation forms, and quality acceptance forms. The document management system is deployed through a terminal platform, employing a version control mechanism to manage all maintenance documents. Each document automatically generates a version number upon upload, supporting historical version comparison and rollback. Documents are organized using a tree-like directory structure, indexed by work order number or equipment number.

[0041] The document management system is linked to the work order system through the work order number field; it is integrated with the electronic signature system to realize the electronic signature process; and the document access log is synchronized to the audit system in real time.

[0042] The mobile support module enables the execution and recording of on-site maintenance tasks via mobile devices. Its data sources include maintenance task push messages, on-site data acquisition input, equipment scan data, and geolocation data. A mobile application is provided through the terminal platform, supporting offline working mode. In environments without network access, the mobile device can temporarily store maintenance records locally, automatically synchronizing them to the server once the network is restored. The mobile device supports workflow execution, including on-site signature confirmation, process node check-in, and abnormal situation reporting.

[0043] Data is periodically synchronized between the mobile app and the backend service; work order data is kept consistent with the backend through an incremental synchronization mechanism; location data is collected and uploaded to the backend for statistical analysis.

[0044] The scanning and recognition module enables the scanning and recognition of barcodes / QR codes for equipment identification and information. Its data comes from equipment barcode data, equipment QR code data, and basic maintenance element data. Through the integration of barcode / QR code scanning functionality into terminal devices, it supports the recognition of multiple formats, including 1D and 2D barcodes. After scanning, the system automatically queries the equipment ledger using the equipment number to obtain basic equipment information (equipment number, equipment name, specifications, system, and maintenance history), and displays the corresponding maintenance work instructions. Scan records are automatically written to the maintenance history database.

[0045] The scanning module and the equipment ledger system are linked and queried through the equipment number field, and the basic equipment information and the latest maintenance records are returned in real time; the scanning records are synchronized to the maintenance history database for subsequent statistical analysis.

[0046] The interface customization module enables personalized customization and usability optimization of the terminal user interface. Its data comes from user role data, user habit data, and work order urgency data. The terminal platform provides an interface customization engine that supports role-based interface configuration. The system assigns default interface configurations according to user roles (such as work supervisor, maintenance personnel, and management personnel). Users can adjust their preferences for homepage shortcuts, list display fields, and default filtering conditions. Configuration data is stored in the user configuration database and automatically loaded upon login.

[0047] The interface customization engine shares user role information with the unified authentication system; user preference configuration data is quickly retrieved through a caching mechanism; and work order urgency data is sourced from the work order system.

[0048] The closed-loop management module enables closed-loop management and continuous improvement of the entire maintenance process. Its data comes from work order creation data, process node data, completion confirmation data, quality acceptance data, and problem rectification data. A workflow engine is deployed on the terminal platform, embedding a closed-loop process template for maintenance operations. The process covers the entire lifecycle from work order creation, pre-work preparation, process execution, completion confirmation, quality acceptance, to archiving. Each process node has a data collection point that automatically records key information such as execution time, personnel involved, and work content. At the end of the process, a quality follow-up and problem rectification process is automatically triggered to ensure that improvement measures are implemented.

[0049] The workflow engine monitors work order status changes through the database and updates the process progress in real time; quality acceptance data is synchronized from the quality inspection system; and problem rectification data is written to the rectification task queue to drive the next round of improvement cycle.

[0050] The tool guidance module provides correct usage instructions for specialized repair tools. Its data comes from tool operation manuals, illustrated guides, video tutorials, and maintenance procedures. A tool knowledge base is built on the terminal platform, organizing guidance materials into a two-level directory: tool type and tool model. Each specialized tool is associated with a corresponding operation manual, illustrated guide, and video tutorial. When end users perform repair tasks, the system automatically pushes the relevant usage guidance materials based on the tool list in the work order, allowing for real-time access during the work process.

[0051] The tool knowledge base is linked to the work order system. After a work order submits a list of tools, the system automatically queries and pushes the corresponding guidance materials. The guidance materials are pushed to the terminal through the distribution service to improve loading speed.

[0052] The remote collaboration module enables cross-regional maintenance collaboration and remote expert support. Its data sources include on-site audio and video data, remote expert guidance, real-time equipment status data, and remote consultation records. Through the integrated video collaboration module on the terminal platform, it supports point-to-point and multi-point video conferencing. On-site maintenance personnel initiate remote assistance requests via their terminals, and the system dispatches appropriate remote experts based on the request type. Remote experts can view the on-site equipment status in real time and push annotation instructions to the on-site terminals. Key conclusions from the collaboration process are automatically archived.

[0053] The video collaboration module interfaces with the unified authentication system to enable expert scheduling and online status management; consultation records are automatically archived to the document management system; and collaboration time data is synchronized to the human resources system for performance statistics.

[0054] The modules work together through the following data interaction relationships: The information acquisition and transmission module serves as the system data bus, through which all event messages and status change messages generated by all modules are distributed and routed. The resource scheduling module dynamically adjusts personnel allocation strategies based on efficiency data output by the efficiency evaluation module and historical work hour data provided by the knowledge management module. The closed-loop management module monitors the execution status of each module's process; when a work order completion status is triggered, it automatically sends a report generation instruction to the report generation module and an archiving instruction to the document management module. The tool guidance module responds to the equipment identification results from the scanning and recognition module and automatically pushes the corresponding dedicated tool usage guidance materials. The mobile support module provides a field data acquisition entry point for each business module; the audio and video, process nodes, and equipment status data collected on-site are synchronized to the corresponding modules for processing via the mobile support module. The remote collaboration module can access the fault case library of the knowledge management module for expert-assisted decision-making reference, and key conclusions during the collaboration process are automatically written into the document management module for archiving. The efficiency evaluation module periodically extracts data from the resource scheduling module, work order system, and document management module, performs comprehensive efficiency analysis, and outputs optimization suggestions to the closed-loop management module.

[0055] A method for improving maintenance efficiency and convenience based on smart terminals includes the following steps: Step 1: Information Acquisition and Transmission like Figure 1 As shown, the intelligent maintenance terminal can support real-time communication and collaboration functions, and can connect and transmit with other devices or systems to enhance real-time communication and collaboration, quickly solve problems, and avoid wasting time and effort. For example, after submitting a file modification request on the terminal, it can be approved and confirmed by remote personnel, improving maintenance efficiency and convenience.

[0056] Step 2: Resource Optimization and Scheduling like Figure 2 As shown, the intelligent maintenance terminal can optimize and schedule resources to improve maintenance efficiency and quality. The terminal can analyze the priority, workload, and resource requirements of maintenance tasks, optimize resource allocation and scheduling, ensure the rational use of resources and maximize benefits, thereby improving maintenance efficiency and quality.

[0057] Step 3: Efficiency Assessment and Optimization like Figure 3 As shown, the intelligent maintenance terminal can perform efficiency assessment and optimization to improve the efficiency and effectiveness of the maintenance process. The terminal platform can collect and analyze maintenance data, statistically analyze indicators such as maintenance time, maintenance cost, and maintenance task completion rate, and conduct efficiency assessments and comparisons. Based on the assessment results, the terminal platform can provide corresponding optimization suggestions and measures to help maintenance personnel and managers continuously improve maintenance processes and work efficiency.

[0058] Step 4: Knowledge Management and Training Support like Figure 4 As shown, the intelligent maintenance terminal supports knowledge management and training support functions to enhance the professional competence and skills of team members. The terminal platform can serve as a knowledge base, storing and managing various maintenance-related knowledge and technical materials, including maintenance manuals, technical specifications, and maintenance procedures. Maintenance personnel can use the terminal platform to retrieve and learn knowledge, improving their understanding and application of maintenance work. Furthermore, the terminal platform can provide online training courses and learning resources to support the continuous learning and professional development of team members.

[0059] Step 5: Automatic and Batch Report Generation like Figure 5 As shown, the intelligent maintenance terminal can automatically and in batches generate reports. When dealing with a large number of maintenance tasks, manually writing and generating reports is tedious and time-consuming. The terminal platform should have automation capabilities, automatically generating maintenance completion reports based on preset rules and conditions (including maintenance process, consumable usage, fault repair status, etc.), and supporting batch generation, simplifying the report writing process and improving work efficiency and accuracy. Simultaneously, the intelligent maintenance terminal can achieve data connection and integration functions for reports. The terminal platform can connect and integrate with other data systems or devices to obtain relevant data and information about maintenance tasks and integrate them into the report. This improves the accuracy and completeness of the report data, avoids errors and omissions from manual data entry, enhances the quality and reliability of the report, and improves maintenance efficiency and convenience.

[0060] Step 6: Maintenance Records and Document Management like Figure 6 As shown, the intelligent maintenance terminal can provide functions for recording and managing maintenance-related records and documents. Maintenance personnel can use the terminal platform to record detailed information about maintenance tasks, including fault descriptions, maintenance steps, tools and materials used, and maintenance results. These records can serve as references and evidence for the entire maintenance process.

[0061] Step 7: Mobile Support like Figure 7 As shown, the smart maintenance terminal supports access and use via mobile devices. Through the mobile application, maintenance personnel can perform and record maintenance tasks on-site. This provides a more flexible maintenance approach, reduces time and space constraints, and improves maintenance response speed and efficiency.

[0062] Step 8: Barcode / QR code scanning like Figure 8As shown, the intelligent maintenance terminal supports barcode / QR code scanning for equipment identification and maintenance element recognition. Maintenance personnel can use the terminal's scanning function to quickly obtain the equipment's unique identifier and relevant maintenance elements, accurately identify the equipment, and obtain the necessary maintenance information. This improves the accuracy and efficiency of maintenance operations, avoiding errors and confusion.

[0063] Step 9: User Interface Customization and Usability like Figure 9 As shown, the intelligent maintenance terminal emphasizes user interface customization and ease of use. The platform can provide personalized user interfaces and function settings based on the needs and roles of different users. This allows maintenance personnel to customize it according to their preferences and workflows, improving convenience and efficiency.

[0064] Step 10: Closed-loop management and improvement like Figure 10 As shown, digital intelligent terminals enable closed-loop management and continuous improvement. The terminal platform can track and manage the entire process of on-site maintenance operations, recording and tracing every step from work preparation to final document archiving. This helps identify and analyze problems, enabling timely improvement measures and ensuring high-quality and efficient maintenance tasks. Simultaneously, the terminal platform can evaluate and provide feedback on the effectiveness of improvement measures, further optimizing maintenance processes and procedures.

[0065] Step 11: Instructions for using special tools like Figure 11 As shown, the intelligent maintenance terminal can provide usage instructions for specialized tools, ensuring that maintenance personnel correctly use and operate various specialized tools. The terminal platform can provide tool operation manuals, illustrated guides, or video tutorials to help maintenance personnel understand the correct usage methods and precautions. This can reduce operational errors and accidents, ensure the safety of maintenance personnel, ensure the effective application of specialized tools, and improve maintenance efficiency and quality.

[0066] Step 12: Resource Management and Scheduling like Figure 12 As shown, the intelligent maintenance terminal can manage and schedule maintenance resources. The terminal platform can record and manage the inventory and usage of equipment, tools, spare parts, and other resources required for maintenance, monitor the work status and task progress of maintenance personnel in real time, and consider the maintenance needs and priorities of equipment to achieve rational resource allocation. Through demand analysis and resource scheduling for maintenance tasks, it can ensure that the required resources are available in a timely manner, avoid resource waste and shortages, improve resource utilization, and enhance the efficiency and quality of maintenance work.

[0067] Step 13: Cross-regional collaboration and remote support like Figure 13As shown, the intelligent maintenance terminal enables cross-regional collaboration and remote support. The terminal platform can connect to various maintenance sites via the internet, allowing remote experts to monitor equipment status and provide real-time guidance and support. This cross-regional collaboration and remote support approach reduces travel costs and time for maintenance personnel, accelerates troubleshooting and repair processes, and improves maintenance efficiency and response speed.

[0068] Step 14: Quick Information Acquisition like Figure 14 As shown, the maintenance digital procedure execution terminal can provide rapid information retrieval capabilities. The terminal can store a large amount of maintenance manuals, technical data, specifications, and standards, allowing maintenance personnel to quickly search and obtain the information they need without spending time on tedious searches of paper documents or computers, thus improving maintenance efficiency and convenience.

[0069] Step 15: Troubleshooting and Troubleshooting Steps like Figure 15 As shown, the intelligent maintenance terminal can provide functions for creating and managing troubleshooting and problem-solving steps. Maintenance personnel can quickly find the corresponding procedures or contingency plans and execute the appropriate steps based on specific fault symptoms.

[0070] The above embodiments are only used to illustrate the technical solutions of the present invention, and are not intended to limit them. Although the present invention has been described in detail with reference to the foregoing embodiments, those skilled in the art should understand that modifications to the technical solutions described in the foregoing embodiments, or equivalent substitutions for some or all of the technical features, do not cause the essence of the corresponding technical solutions to deviate from the scope of the technical solutions of the embodiments of the present invention.

Claims

1. A system for improving maintenance efficiency and convenience based on a smart terminal, characterized in that: It includes modules for information acquisition and transmission, resource scheduling, efficiency evaluation, knowledge management, report generation, document management, mobile support, scanning and recognition, interface customization, closed-loop management, tool guidance, and remote collaboration. The modules mentioned above work together through the following data interaction relationships: The information acquisition and transmission module serves as the system data bus, through which all event messages and status change messages generated by all modules are distributed and routed. The resource scheduling module dynamically adjusts personnel allocation strategies based on efficiency data output by the efficiency evaluation module and historical work hour data provided by the knowledge management module. The closed-loop management module monitors the execution status of each module's process; when a work order completion status is triggered, it automatically sends a report generation instruction to the report generation module and an archiving instruction to the document management module. The tool guidance module responds to the equipment identification results from the scanning and recognition module and automatically pushes the corresponding dedicated tool usage guidance materials. The mobile support module provides a field data acquisition entry point for each module; the audio and video, process nodes, and equipment status data collected on-site are synchronized to the corresponding modules for processing via the mobile support module. The remote collaboration module calls upon the fault case library of the knowledge management module for expert-assisted decision-making reference, and key conclusions during the collaboration process are automatically written into the document management module for archiving. The efficiency evaluation module periodically extracts data from the resource scheduling module, work order system, and document management module, performs comprehensive efficiency analysis, and outputs optimization suggestions to the closed-loop management module.

2. The system for improving maintenance efficiency and convenience based on a smart terminal as described in claim 1, characterized in that: The information acquisition and transmission module enables high-speed acquisition and real-time transmission of maintenance site information. Its data comes from audio and video data, document modification request forms, equipment status data, and personnel location data collected at the maintenance site. By establishing a two-way data channel between the terminal device and the backend server, it supports real-time uploading of on-site messages and real-time issuance of backend commands. The terminal has a built-in message cache area that automatically caches messages to be sent when the network is interrupted and automatically retransmits messages after the network is restored. After a file modification application is submitted, it enters a multi-level approval process, and the approval result is sent back to the terminal in real time.

3. The system for improving maintenance efficiency and convenience based on a smart terminal as described in claim 1, characterized in that: The resource scheduling module realizes the optimized allocation and intelligent scheduling of maintenance resources. Its data comes from maintenance task work orders, resource inventory ledgers, maintenance personnel skill files, historical maintenance man-hour data, and equipment maintenance priority rating. Through the resource scheduling engine built into the terminal device, the engine first determines the task priority based on the equipment importance rating in the task work order, then reads the resource inventory ledger to match available resources, combines the maintenance personnel skill files to perform optimal personnel-task allocation, generates resource allocation instruction sheets and distributes them to the terminal devices of relevant personnel.

4. The system for improving maintenance efficiency and convenience based on a smart terminal as described in claim 1, characterized in that: The efficiency evaluation module enables multi-dimensional evaluation and continuous optimization of maintenance efficiency. Its data comes from maintenance work order time data, maintenance consumable usage records, maintenance task completion rate statistics, personnel skill evaluation data, and historical efficiency benchmark data of the same period. The efficiency evaluation engine is deployed through the terminal platform. The engine has a multi-dimensional evaluation model embedded in it. It uses maintenance work orders as the statistical unit and calculates efficiency from three dimensions: time, cost, and quality.

5. A system for improving maintenance efficiency and convenience based on a smart terminal as described in claim 1, characterized in that: The knowledge management module enables the orderly management and training support of maintenance knowledge. Its data comes from maintenance manuals, technical specifications, maintenance procedures, historical fault cases, and training course resources. A knowledge base management system is built through a terminal platform, which organizes maintenance knowledge using a classified hierarchical directory structure.

6. The system for improving maintenance efficiency and convenience based on a smart terminal as described in claim 1, characterized in that: The report generation module enables automated batch generation of maintenance completion reports. Its data comes from maintenance work order content, maintenance process records, consumable usage lists, fault repair status, and equipment status photos. The report generation engine is deployed on the terminal platform, and the engine generates reports based on preset report templates and rules.

7. A system for improving maintenance efficiency and convenience based on a smart terminal as described in claim 1, characterized in that: The document management module enables full lifecycle management of maintenance records and documents. Its data comes from maintenance work orders, completion reports, technical drawings, equipment photos, signed confirmation sheets, and quality acceptance sheets. The document management system is deployed through the terminal platform and uses a version control mechanism to manage all maintenance documents. Each document automatically generates a version number when uploaded, supports historical version comparison and rollback, and the documents are organized in a tree-like directory structure, with indexes created by work order number or equipment number.

8. A system for improving maintenance efficiency and convenience based on a smart terminal as described in claim 1, characterized in that: The mobile support module supports the execution and recording of on-site maintenance tasks via mobile devices. Its data comes from maintenance task push messages, on-site data collection input, equipment scan data, and geographic location data. It provides a mobile application through a terminal platform and supports offline working mode.

9. A system for improving maintenance efficiency and convenience based on a smart terminal as described in claim 1, characterized in that: The scanning and recognition module realizes the scanning and recognition of equipment identification and information via barcode / QR code. Its data comes from equipment barcode data, equipment QR code data, and basic maintenance element data. By integrating barcode / QR code scanning function into the terminal device, after scanning, the system automatically queries the equipment ledger through the equipment number, obtains the basic equipment information, and displays the corresponding maintenance work instructions.

10. A method for improving maintenance efficiency and convenience based on a smart terminal, characterized in that, Includes the following steps: Step 1: Information Acquisition and Transmission; Step 2: Resource optimization and scheduling; Step 3: Efficiency assessment and optimization; Collect and analyze maintenance data, statistically analyze maintenance time, maintenance costs, and maintenance task completion rates, conduct efficiency assessments and comparisons, and provide corresponding optimization suggestions and measures based on the assessment results; Step 4: Knowledge Management and Training Support It stores and manages various maintenance-related knowledge and technical information, including maintenance manuals, technical specifications, and maintenance procedures. It enables knowledge retrieval and learning through a terminal platform and provides online training courses and learning resources. Step 5: Automatic and Batch Report Generation Automatically generate maintenance completion reports based on preset rules and conditions, realize the data connection and integration functions of the reports, connect and integrate with other data systems or equipment, obtain relevant data and information of maintenance tasks, and integrate them into the reports; Step 6: Maintenance record and document management; Step 7: Mobile support; Step 8: Barcode / QR code scanning; It supports barcode / QR code scanning for equipment identification and maintenance element recognition. Maintenance personnel can use the terminal's scanning function to quickly obtain the equipment's unique identification code and related maintenance elements, accurately identify the equipment, and obtain the information needed for maintenance. Step 9: User interface customization and ease of use; Provide personalized user interfaces and function settings based on the needs and roles of different users; Step 10: Closed-loop management and improvement; Step 11: Instructions for using specialized tools; Provide instructions for using specialized tools, including operation manuals, illustrated guides, or video tutorials. Step 12: Resource Management and Scheduling Record and manage the inventory and usage of equipment, tools, spare parts and other resources required for maintenance, monitor the work status and task progress of maintenance personnel in real time, and ensure that the required resources are available in a timely manner through demand analysis and resource scheduling for maintenance tasks; Step 13: Cross-regional collaboration and remote support; Step 14: Quick Information Acquisition; Step 15: Troubleshooting and troubleshooting steps; It provides functions for creating and managing troubleshooting and troubleshooting steps, allowing maintenance personnel to quickly find relevant procedures or contingency plans and execute corresponding steps based on specific fault symptoms.

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