Communication method and apparatus, electronic device, storage medium, and program product

Abstract

The present disclosure relates to a communication method, device, electronic equipment, storage medium and program product. The method comprises: in response to being in a target emergency scene, obtaining target information and device information of a second device; the target information comprises help information and an urgent label, the help information is used to trigger an emergency call, and the urgent label is used to instruct a network device to determine a target processing priority of the help information; and the target information and the device information are sent to the network device, so that the network device initiates an emergency call to the second device based on the target information and the device information. The present disclosure can effectively solve the problem of untimely information viewing, enable the second device to quickly respond to the help demand of the first device, and improve user safety and user experience.

Description

Technical Field

[0001] This disclosure relates to the field of communication technology, and in particular to a communication method, apparatus, electronic device, storage medium, and program product. Background Technology

[0002] In emergency situations, electronic devices can send SMS messages containing requests for help to receiving devices. However, there is a problem with the receiving device not being able to view the information in a timely manner after receiving the SMS message, thus failing to respond promptly to the electronic device's request for help, affecting the user's personal safety and user experience. Summary of the Invention

[0003] To overcome the problems existing in related technologies, this disclosure provides a communication method, apparatus, electronic device, storage medium, and program product.

[0004] According to a first aspect of the present disclosure, a communication method is provided, comprising:

[0005] In response to a target emergency scenario, target information and device information of a second device are obtained; the target information includes a distress call and an expedited tag, the distress call is used to trigger an emergency call, and the expedited tag is used to instruct the network device to determine the target processing priority of the distress call;

[0006] The target information and the device information are sent to the network device so that the network device can initiate an emergency call to the second device based on the target information and the device information.

[0007] In some embodiments, the target information may further include a reference processing priority for the request for help, the reference processing priority being used to characterize the urgency of the request for help.

[0008] In some embodiments, obtaining the target information includes:

[0009] The target information is generated automatically; or,

[0010] Obtain the input target information.

[0011] In some embodiments, the automatic generation of the target information includes at least one of the following:

[0012] In response to detecting that the target emergency scenario is that the first device is currently in a network-free environment and the user is currently in an emergency state, emergency state information is generated, the emergency state information is identified as the help request information, and the first processing priority corresponding to the emergency state information is determined.

[0013] In response to detecting that the target emergency scenario is that the first device is currently in a first abnormal state, first abnormal information is generated, the first abnormal information is identified as the help request information, and a second processing priority corresponding to the first abnormal information is determined.

[0014] In response to detecting that the target emergency scenario is a preset emergency scenario among at least one preset emergency scenario, the notification information is generated, the notification information is identified as the help request information, and the third processing priority corresponding to the notification information is determined;

[0015] In response to detecting that the target emergency scenario is that the first device is currently in a second abnormal state, a second abnormal information is generated, the second abnormal information is identified as the help request information, and a fourth processing priority corresponding to the second abnormal information is determined; the severity of the first abnormal state is higher than the severity of the second abnormal state.

[0016] In some embodiments, sending the target information and the device information to the network device includes:

[0017] The target information and the device information are encrypted to obtain encrypted target information and encrypted device information;

[0018] The encrypted target information and the encrypted device information are sent to the network device.

[0019] According to a second aspect of the present disclosure, a communication method is provided, comprising:

[0020] Receive target information sent by a first device and device information of a second device; the target information includes a request for help and an expedited tag, the request for help is used to trigger an emergency call, and the expedited tag is used to instruct the network device to determine the target processing priority of the request for help;

[0021] In response to the target information including the expedited tag, the target processing priority of the request for help is determined based on the request for help information;

[0022] Based on the distress call information, the target processing priority, and the device information, an emergency call is initiated to the second device.

[0023] In some embodiments, the target information further includes a reference processing priority corresponding to the request for help, the reference processing priority being used to characterize the urgency of the request for help; determining the target processing priority of the request for help based on the request for help includes:

[0024] Based on the requested assistance information, the reference processing priority is adjusted to obtain the target processing priority.

[0025] In some embodiments, adjusting the reference processing priority based on the request for help information to obtain the target processing priority includes:

[0026] Acquire historical data; the historical data includes the historical target processing priority of historical help requests and / or the historical feedback information of the historical help requests; the historical feedback information is used to characterize the actual processing priority of the historical help requests.

[0027] Based on the historical data and the request for help information, the reference processing priority is adjusted to obtain the target processing priority.

[0028] In some embodiments, adjusting the reference processing priority based on the historical data and the request for help information to obtain the target processing priority includes:

[0029] Based on the historical data and the request for help information, the reference processing priority is adjusted to obtain the adjusted reference processing priority.

[0030] Based on the current load and / or resource distribution, the adjusted reference processing priority is adjusted to obtain the target processing priority.

[0031] In some embodiments, the method further includes:

[0032] Receive target feedback information sent by the second device; the target feedback information is used to characterize the actual processing priority of the help request information.

[0033] In some embodiments, receiving the target information sent by the first device and the device information of the second device includes:

[0034] Receive encrypted target information and encrypted device information sent by the first device;

[0035] The encrypted target information and the encrypted device information are decrypted respectively to obtain the target information and the device information.

[0036] In some embodiments, initiating an emergency call to the second device based on the distress information, the target processing priority, and the device information includes:

[0037] Based on the preset number, the request for help information, and the target processing priority, an emergency call is initiated to the second device corresponding to the device information.

[0038] In some embodiments, the method further includes:

[0039] Send a target text message to the second device, the target text message including the request for help.

[0040] According to a third aspect of the present disclosure, a communication method is provided, comprising:

[0041] Receive emergency calls initiated by network devices;

[0042] The emergency call is initiated by the network device to the second device based on the target information and the device information of the second device. The target information and the device information are sent by the first device to the network device. The target information includes a request for help and an expedited tag. The request for help is used to trigger the emergency call, and the expedited tag is used to instruct the network device to determine the target processing priority of the request for help.

[0043] According to a fourth aspect of the present disclosure, a communication system is provided, the communication system including a first device, a second device, and a network device;

[0044] The first device is configured to, in response to a target emergency scenario, acquire target information and device information of the second device, and send the target information and the device information to the network device; the target information includes a request for help and an expedited tag, the request for help is used to trigger an emergency call, and the expedited tag is used to instruct the network device to determine the target processing priority of the request for help;

[0045] The network device is configured to receive the target information sent by the first device and the device information of the second device, and in response to the target information including the expedited tag, determine the target processing priority of the help request information, and initiate an emergency call to the second device based on the help request information, the target processing priority and the device information;

[0046] The second device is used to receive emergency calls initiated by the network device.

[0047] In some embodiments, the network equipment includes satellite systems and terrestrial network systems;

[0048] The satellite system is configured to receive the target information and the device information sent by the first device, and forward the target information and the device information to the ground network system;

[0049] The terrestrial network system is configured to, in response to the target information including the expedited tag, determine the target processing priority of the distress information, and, based on the distress information, the target processing priority, and the device information, initiate an emergency call to the second device.

[0050] According to a fifth aspect of the present disclosure, a communication device is provided, comprising:

[0051] The acquisition module is configured to acquire target information and device information of a second device in response to a target emergency scenario; the target information includes a help request and an urgency tag, the help request is used to trigger an emergency call, and the urgency tag is used to instruct the network device to determine the target processing priority of the help request;

[0052] The sending module is configured to send the target information and the device information to the network device, so that the network device can initiate an emergency call to the second device based on the target information and the device information.

[0053] According to a sixth aspect of the present disclosure, a communication device is provided, comprising:

[0054] The first receiving module is configured to receive target information sent by the first device and device information of the second device; the target information includes a request for help and an expedited tag, the request for help is used to trigger an emergency call, and the expedited tag is used to instruct the network device to determine the target processing priority of the request for help;

[0055] The determination module is configured to determine the target processing priority of the request for help information in response to the target information including the urgency tag.

[0056] The processing module is configured to initiate an emergency call to the second device based on the request for help information, the target processing priority, and the device information.

[0057] According to a seventh aspect of the present disclosure, a communication device is provided, comprising:

[0058] The second receiving module is configured to receive emergency calls initiated by network devices.

[0059] The emergency call is initiated by the network device to the second device based on the target information and the device information of the second device. The target information and the device information are sent by the first device to the network device. The target information includes a request for help and an expedited tag. The request for help is used to trigger the emergency call, and the expedited tag is used to instruct the network device to determine the target processing priority of the request for help.

[0060] According to an eighth aspect of the present disclosure, an electronic device is provided, comprising:

[0061] processor;

[0062] Memory used to store processor-executable instructions;

[0063] The processor is configured to perform the communication method as described in the first aspect of this disclosure, the communication method as described in the second aspect of this disclosure, or the communication method as described in the third aspect of this disclosure.

[0064] According to a ninth aspect of the present disclosure, a non-transitory computer-readable storage medium is provided, wherein when instructions in the storage medium are executed by a processor of an electronic device, the electronic device is enabled to perform a communication method as described in the first aspect of the present disclosure, a communication method as described in the second aspect of the present disclosure, or a communication method as described in the third aspect of the present disclosure.

[0065] According to a tenth aspect of the present disclosure, a computer program product is provided, including a computer program that, when executed by a processor, implements the communication method as described in the first aspect of the present disclosure, the communication method as described in the second aspect of the present disclosure, or the communication method as described in the third aspect of the present disclosure.

[0066] The method described in this disclosure has the following beneficial effects: The method provided in this disclosure can send target information and device information, including help request information and urgency tags, to a network device, enabling the network device to trigger an emergency call based on the target information and device information, thereby directly initiating an emergency call to the second device. This effectively solves the problem of untimely information viewing, allowing the second device to quickly respond to the help request from the first device, improving user safety and user experience.

[0067] It should be understood that the above general description and the following detailed description are exemplary and explanatory only, and are not intended to limit this disclosure. Attached Figure Description

[0068] The accompanying drawings, which are incorporated in and form a part of this specification, illustrate embodiments consistent with this disclosure and, together with the description, serve to explain the principles of this disclosure.

[0069] Figure 1 This is a schematic diagram illustrating a communication method according to an exemplary embodiment.

[0070] Figure 2 This is a flowchart illustrating a communication method according to an exemplary embodiment.

[0071] Figure 3 This is a flowchart illustrating a communication method according to an exemplary embodiment.

[0072] Figure 4 This is a flowchart illustrating a communication method according to an exemplary embodiment.

[0073] Figure 5This is a flowchart illustrating a communication method according to an exemplary embodiment.

[0074] Figure 6 This is a flowchart illustrating a communication method according to an exemplary embodiment.

[0075] Figure 7 This is a flowchart illustrating a communication method according to an exemplary embodiment.

[0076] Figure 8 This is a flowchart illustrating a communication method according to an exemplary embodiment.

[0077] Figure 9 This is a block diagram illustrating a communication system according to an exemplary embodiment.

[0078] Figure 10 This is a block diagram illustrating a communication device according to an exemplary embodiment.

[0079] Figure 11 This is a block diagram illustrating a communication device according to an exemplary embodiment.

[0080] Figure 12 This is a block diagram illustrating a communication device according to an exemplary embodiment.

[0081] Figure 13 This is a block diagram of an electronic device according to an exemplary embodiment. Detailed Implementation

[0082] Exemplary embodiments will now be described in detail, examples of which are illustrated in the accompanying drawings. When the following description relates to the drawings, unless otherwise indicated, the same numerals in different drawings denote the same or similar elements. The embodiments described in the following exemplary embodiments do not represent all embodiments consistent with this disclosure. Rather, they are merely examples of apparatuses and methods consistent with some aspects of this disclosure as detailed in the appended claims.

[0083] In emergency situations, electronic devices can send text messages containing requests for help to receiving devices. However, there is a problem with the receiving device not being able to view the message promptly. For example, the user may be handling other tasks and not notice the message. As a result, the receiving device cannot respond to the electronic device's request for help in a timely manner, affecting the user's personal safety and user experience.

[0084] To address the aforementioned issues, this disclosure provides a communication method, comprising: in response to being in a target emergency scenario, acquiring target information corresponding to the target emergency scenario; the target information including a request for help, and the target information having an urgency tag, the urgency tag being used to identify the request for help as urgency information; sending the target information and device information of a second device to a network device, so that the network device initiates an emergency call to the second device based on the target information and the device information.

[0085] The method provided in this disclosure can send target information and device information, including a request for help and an urgency tag, to a network device. This allows the network device to trigger an emergency call based on the target and device information, thereby directly initiating an emergency call to a second device. This effectively solves the problem of untimely information access, enabling the second device to quickly respond to the first device's request for help, thus improving user safety and user experience.

[0086] In some embodiments, in scenarios where communication is based on BeiDou short messages, such as Figure 1 The diagram illustrates a communication method where network equipment may include relay equipment such as satellite systems, ground control centers, data centers, and communication base stations. The satellite system may be the BeiDou Navigation Satellite System. In one example, a first device can send target information and the device information of a second device to the BeiDou satellite system via BeiDou short message service. Subsequently, the BeiDou satellite system can send the target information and the device information of the second device to the ground control center via BeiDou communication. Then, the ground control center can send the target information and the device information of the second device to the communication base station via fiber optic communication. Finally, based on the target information and the device information of the second device, the communication base station can initiate an emergency call to the second device through the target operator.

[0087] In other words, terminal A can send BeiDou short messages to the BeiDou satellite system. These short messages are then relayed through the BeiDou satellite system, ground control center, and data center to reach the communication base station. The communication base station can then send the short messages to terminals C and D, thus enabling communication between terminal A and terminals C and D. Additionally, in some embodiments, terminal A can also communicate directly with terminal B through the BeiDou satellite system.

[0088] Additionally, it should be noted that during the communication process between terminal A and terminals C and D, the encryption and decryption of transmitted information are designed, but the specific encryption and decryption process is not limited here.

[0089] The communication method provided in this embodiment is executed by a first device, which may be a mobile phone, tablet computer, laptop, smart robot, smart wearable device, or other smart device.

[0090] Figure 2This is a flowchart illustrating a communication method according to an exemplary embodiment, performed by a first device, see [link to flowchart]. Figure 2 The method includes the following steps:

[0091] Step S201: In response to being in a target emergency scenario, acquire target information and device information of the second device; the target information includes help request information and urgency tag, the help request information is used to trigger an emergency call, and the urgency tag is used to instruct the network device to determine the target processing priority of the help request information.

[0092] The device information of the second device may include its device identifier, which can be used to distinguish different second devices. In this way, it can be determined that the network device initiates an emergency call to the correct second device.

[0093] The target emergency scenario can be any one of multiple emergency scenarios. These multiple emergency scenarios can include situations where the first device is in a network-free environment and the user is in an emergency, such as when the first device is in a network-free environment and the user is involved in a car accident or natural disaster; they can also include situations where the first device is in an abnormal state, such as when the first device malfunctions; and they can also include situations where the first device is in a preset emergency scenario, which can be a scenario defined by the user.

[0094] In some embodiments, in response to being in a target emergency scenario, it can be determined that the target information includes an expedited tag; and in response to not being in a target emergency scenario, it can be determined that the target information does not include an expedited tag. Additionally, in some embodiments, an automatic expedited system can be configured in the first device. This automatic expedited system can automatically add an expedited tag to the target information in response to being in a target emergency scenario, thereby determining that the target information is expedited information.

[0095] In some embodiments, an expedited label can indicate whether the target information is urgent. In one example, when the target information includes an expedited label, it can be determined that the target information is urgent. Thus, by adding an expedited label, the processing speed of subsequent information related to the target can be improved, thereby helping users escape emergency situations in a timely manner and ensuring user safety. When the target information does not include an expedited label, it can be determined that the target information is ordinary information.

[0096] Optionally, the request for help may include the location information of the first device, information related to the emergency scenario (for a brief description of the emergency scenario), or any other information.

[0097] In one embodiment, the help request information can be used to trigger an emergency call, and the content of the call after the emergency call is connected can be related to the content included in the help request information. For example, the content of the call after the emergency call is connected can include the location information and emergency scenario-related information included in the help request information. This allows for simple and quick feedback to the user of the second device on the location and scenario of the user of the first device, thereby providing targeted emergency services to the user of the first device.

[0098] Step S202: Send target information and device information to the network device so that the network device can initiate an emergency call to the second device based on the target information and device information.

[0099] In some embodiments, the first device may send target information and device information to the network device in the form of BeiDou short messages.

[0100] In some embodiments, to ensure the security of the target information, the target information and device information can be encrypted to obtain encrypted target information and encrypted device information, which are then sent to the network device. Correspondingly, the network device, upon receiving the corresponding information, can decrypt it to obtain the target information and device information. Furthermore, when the network device sends information to the second device, the transmitted information is also encrypted, which will not be elaborated further here.

[0101] The method provided in this disclosure can send target information and device information, including a request for help and an urgency tag, to a network device. This allows the network device to trigger an emergency call based on the target and device information, thereby directly initiating an emergency call to a second device. This effectively solves the problem of untimely information access, enabling the second device to quickly respond to the first device's request for help, thus improving user safety and user experience.

[0102] In some embodiments, the target information also includes a reference processing priority for the request for help, which is used to characterize the urgency of the request for help. It should be noted that the higher the reference processing priority, the more urgent the request for help; conversely, the lower the reference processing priority, the less urgent the request for help.

[0103] In some embodiments, obtaining target information may include automatically generating target information; or obtaining input target information. That is, in response to being in a target emergency scenario, the user can manually input target information into the first device; or, in response to being in a target emergency scenario, the first device can automatically generate target information.

[0104] Correspondingly, the request for help and the reference processing priority can be automatically generated or input from an external source. In one example, the first device can automatically generate the request for help and the reference processing priority based on the target emergency scenario and a preset algorithm. Alternatively, in another example, the user can manually input the request for help into the first device and manually select the reference processing priority.

[0105] In some embodiments, target information corresponding to the target emergency scenario is automatically generated, including at least one of the following:

[0106] The first step is to respond to the detection that the target emergency scenario is that the first device is currently in a network-free environment and the user is currently in an emergency state, generate emergency state information, identify the emergency state information as a help request, and determine the first processing priority corresponding to the emergency state information.

[0107] In this context, "no network environment" can refer to a situation where the first device currently has no network signal or is currently unable to access the internet.

[0108] In some embodiments, a user being in an emergency state may include the user triggering emergency assistance, such as when the user is involved in a traffic accident, a natural disaster, or is attacked by criminals. In some embodiments, emergency state information may be represented as an emergency state message, which may include an emergency rescue request for the emergency state, such as the user's current location, the physical condition of the user, and the device status of a first device.

[0109] The second step is to respond to the detection that the target emergency scenario is that the current first device is in a first abnormal state, generate first abnormal information, identify the first abnormal information as a help request, and determine the second processing priority corresponding to the first abnormal information.

[0110] The first abnormal state of the first device may include a serious fault in the first device, such as a hardware failure or a crash of the operating system of the first device. The first abnormal information may be fault code information automatically generated for the serious fault. The fault code information may include a description of the serious fault and a solution to the serious fault. For example, the description of the serious fault may include the device status of the first device (the battery level and usage of the first device) and the current problems of the first device.

[0111] The third step involves generating a notification message in response to detecting that the target emergency scenario is at least one of the preset emergency scenarios, identifying the notification message as a request for help, and determining the third processing priority corresponding to the notification message.

[0112] The notification information may include the tasks involved in the first device and the operations to be performed by the user.

[0113] In some embodiments, the preset emergency scenario can be a user-defined emergency scenario or an emergency scenario generated by the first device based on preset rules. For example, the user can define that the first device is in a preset emergency scenario when it is processing a certain task.

[0114] In some embodiments, the first device is considered to be in an emergency scenario when it is involved in an important task or a task with a preset time node. For example, the first device may be involved in a meeting reminder, a file transfer, or a business notification.

[0115] The fourth item is as follows: in response to the detection that the target emergency scenario is that the current first device is in a second abnormal state, a second abnormal information is generated, the second abnormal information is identified as a help request, and the fourth processing priority corresponding to the second abnormal information is determined; the severity of the first abnormal state is higher than the severity of the second abnormal state.

[0116] The second abnormal state can refer to the abnormal state caused by the security problem of the first device. For example, if the first device experiences intrusion detection, abnormal login, or malware detection in a network-free environment, the first device will enter the second abnormal state.

[0117] In some embodiments, the determined processing priority (such as a first processing priority, a second processing priority, a third processing priority, or a fourth processing priority) can be determined as a reference processing priority.

[0118] Optionally, the urgency levels represented by the reference processing priorities, from highest to lowest, are: first processing priority, second processing priority, third processing priority, and fourth processing priority. Accordingly, the network device will prioritize sending higher-priority request requests to the second device, ensuring the second device processes and responds to the higher-priority requests first. For example, when the processing list includes both requests corresponding to the first and second processing priorities, if the first processing priority is higher than the second, the network device will prioritize sending the request request corresponding to the first processing priority to the second device, and then send the request request corresponding to the second processing priority.

[0119] In addition, in some embodiments, a processing priority determination system can be set in the first device. The processing priority determination system can automatically determine the help information and reference processing priority included in the target information based on the target emergency scenario.

[0120] In some embodiments, the help request information and processing priority corresponding to each emergency scenario can be pre-stored in the cache of the first device. Thus, the help request information and reference processing priority corresponding to the target emergency scenario can be determined from the cache.

[0121] The method provided in this disclosure can accurately and quickly determine the emergency scenario corresponding to the target emergency scenario from multiple emergency scenarios, as well as the help information and processing priority corresponding to the target emergency scenario, so as to promptly meet the help needs of the user of the first device.

[0122] Figure 3 This is a flowchart illustrating a communication method according to an exemplary embodiment, performed by a first device, see [link to flowchart]. Figure 3 The method includes the following steps:

[0123] Step S301: In response to the target emergency scenario, target information is automatically generated.

[0124] Step S302: In response to being in a target emergency scenario, obtain the input target information.

[0125] Step S303: Send target information and device information of the second device to the network device so that the network device can initiate an emergency call to the second device based on the target information and device information.

[0126] The communication method provided in this disclosure is executed by a network device, which may include a satellite system and a terrestrial network system. The terrestrial network system may include equipment such as a ground control center, a data center, and a communication base station.

[0127] Figure 4 This is a flowchart illustrating a communication method according to an exemplary embodiment, performed by a network device. See also... Figure 4 The method includes the following steps:

[0128] Step S401: Receive target information sent by the first device and device information of the second device; the target information includes a request for help and an expedited tag, the request for help is used to trigger an emergency call, and the expedited tag is used to instruct the network device to determine the target processing priority of the request for help.

[0129] The device information of the second device may include the device identifier of the second device, which is used to identify the second device. Different devices have different device identifiers.

[0130] The target information sent by the first device and the device information sent by the second device received by the network device are encrypted target information and encrypted device information. In some embodiments, the network device can decrypt the encrypted target information and encrypted device information respectively to obtain the target information and device information.

[0131] Optionally, the request for help may include the location information of the first device, information related to the emergency scenario (for a brief description of the emergency scenario), or any other information.

[0132] Step S402: In response to the target information including the expedited tag, determine the target processing priority of the request for help information based on the request for help information.

[0133] The target processing priority can represent the urgency of the distress call and the processing priority of the network device when initiating an emergency call to the second device based on the target information and device information. In one example, the higher the priority represented by the target processing priority, the more urgent the distress call. Accordingly, the network device can adjust the processing order of the pending list to initiate an emergency call to the second device more quickly, thereby enabling the second device to respond to the distress call request from the first device more quickly, effectively protecting the user's personal safety and ensuring the user experience.

[0134] If the target information includes an urgent tag, it can be determined that the target information is urgent. In this case, the network device, having determined the target information to be urgent, will initiate an emergency call to the second device based on the reference processing priority of the request for assistance. However, due to reasons such as the first device potentially misinterpreting the target emergency scenario or different users having different understandings of different processing priorities, the reference processing priority may not correspond to the request for assistance. Therefore, the reference processing priority determined by the first device may be inaccurate. For example, the request for assistance may be classified as a second-level emergency, but the reference processing priority may be set to the first level. Therefore, before initiating an emergency call to the second device, the network device can review the reference processing priority to determine the accurate target processing priority.

[0135] In some embodiments, the network device can determine a target processing priority based on the distress call information and a reference processing priority. In one example, the network device can adjust the reference processing priority based on the distress call information to obtain the target processing priority. Thus, by correcting the reference processing priority to obtain the target processing priority, a true and accurate processing priority can be determined, thereby enabling an accurate and rapid emergency call to the second device.

[0136] It should be noted that adjusting the reference processing priority can include raising the reference processing priority level, lowering the reference processing priority level, or keeping the reference processing priority level unchanged.

[0137] Optionally, in response to the target information not including an expedited tag, the target processing priority may be uncertain, and an emergency call may be initiated to a second device based on a reference processing priority, the request for assistance information, and the device information. Alternatively, to further ensure the accuracy of the processing priority, in response to the target information including an expedited tag, the target processing priority may also be determined.

[0138] Step S403: Based on the request for help information, target processing priority, and device information, initiate an emergency call to the second device.

[0139] In some embodiments, the network device can initiate an emergency call to a second device corresponding to the device information based on a preset number, a request for assistance, and a target processing priority. The preset number can be a pre-set call number by the operator of the communication base station in the network device. In some embodiments, the operator of the communication base station in the network device can be the operator corresponding to the first device; for example, the operator can be the operator corresponding to the Subscriber Identity Module (SIM) card of the first device. It should be noted that different operators may correspond to different preset numbers.

[0140] In some embodiments, the present disclosure does not limit the content of the emergency call to the second device. For example, the call content may include voice content provided by the user using the first device (the voice content is included in the help request information), or help request information in voice form.

[0141] In addition, in some embodiments, besides initiating an emergency call to the second device, the network device may also send a target SMS message to the second device, which may include a request for help or other information. The content of the target SMS message is not limited here.

[0142] The method provided in this disclosure can receive target information and device information sent by a first device, and then initiate an emergency call to a second device based on the target information and device information, so that the second device can respond to the first device's request for help in a timely manner, ensuring the personal safety of the user of the first device and improving the user experience.

[0143] It should be noted that after the network device initiates an emergency call to the second device, the second device will send target feedback information to the second device based on the emergency call initiated by the network device or the target SMS sent by the network device. The target feedback information can be used to characterize the actual urgency of the help request and to indicate the accuracy of the target processing priority. The actual urgency is the urgency level selected by the user of the second device.

[0144] In some embodiments, the network device receives target feedback information sent by the second device and stores the target feedback information so as to determine the accurate target processing priority based on historically stored feedback information and other historical information during the process of determining the target processing priority. The following describes... Figure 5 The illustrated embodiment explains the process of adjusting the reference processing priority based on the request for help information to obtain the target processing priority.

[0145] Figure 5 This is a flowchart illustrating a communication method according to an exemplary embodiment, performed by a network device. See also... Figure 5 The method includes the following steps:

[0146] Step S501: Obtain historical data; historical data includes historical target processing priorities of historical help requests and / or historical feedback information of historical help requests; historical feedback information is used to characterize the actual processing priority of historical help requests.

[0147] In other words, historical data includes the historical target processing priorities corresponding to multiple historical requests for help and / or the actual processing priorities corresponding to those historical requests for help. Thus, by acquiring historical data, multiple sample data can be used to correct the reference processing priorities to obtain accurate target processing priorities.

[0148] In some embodiments, the second device may selectively send feedback information to the network device. Therefore, historical data may include or exclude historical feedback information based on the actual situation.

[0149] Step S502: Based on historical data and request information, adjust the reference processing priority to obtain the target processing priority.

[0150] In some embodiments, the reference processing priority can be adjusted based on historical data and help requests to obtain the adjusted reference processing priority. The adjusted reference processing priority can then be adjusted based on the current load and / or resource distribution to obtain the target processing priority.

[0151] In some embodiments, by searching for information similar to the request for help in historical data, the historical target processing priority and actual processing priority corresponding to the request for help can be effectively reflected. Based on the historical target processing priority and actual processing priority corresponding to information similar to the request for help, the reference processing priority is initially adjusted to obtain the adjusted reference processing priority.

[0152] It should be noted that processing priority is affected by the load and / or resource distribution of network devices. When the load and / or resource distribution of network devices differ, the processing priority may need to be adjusted accordingly. For example, when the network device is heavily loaded, the reference processing priority of the help request can be lowered to temporarily reduce the resource consumption of the network device; similarly, when the network device's resources are unevenly distributed, the reference processing priority of the help request can be lowered to temporarily reduce the resource consumption of the network device.

[0153] In some embodiments, the adjusted reference processing priority can be further adjusted based on the current load and / or resource distribution to obtain the final target processing priority.

[0154] Here's a specific example: If a historical request for help, similar to the previous one, has a historical target processing priority of first priority, and the reference processing priority is third priority, then that third priority is adjusted to first priority. Furthermore, the adjusted reference processing priority can be further adjusted based on the actual load and resource distribution of the network devices to determine a more accurate target processing priority. For example, if the current network device has a high load and uneven resource distribution, making communication with the second device impossible at this stage, the adjusted reference processing priority can be lowered, for instance, from first priority to second priority.

[0155] Furthermore, network devices can determine the target processing priority through other methods based on the above. For example, they can manually assess the accuracy of the reference processing priority and adjust it accordingly; or they can use advanced algorithms to assess the accuracy of the reference processing priority and adjust it accordingly. This allows for multi-level review of the reference processing priority of request information, ultimately determining the accurate target processing priority.

[0156] In addition, in some embodiments, a help request information analysis and review system can be set in the network device. The analysis and review system is used to analyze and review the reference processing priority of the help request information and obtain the target processing priority.

[0157] The method provided in this disclosure can adjust the reference processing priority in various ways to obtain an accurate target processing priority. Based on this target processing priority, an emergency call can be promptly initiated to the second device to respond to the first device's request for assistance. Simultaneously, when the target processing priority is low, other tasks with higher urgency can be prioritized, reducing resource consumption on network devices and improving their operating speed. Furthermore, while adjusting the reference processing priority based on historical data, current load conditions, and / or resource distribution, the algorithm parameters of the preset algorithm for determining the reference processing priority can be optimized, improving the accuracy of the preset algorithm.

[0158] Figure 6 This is a flowchart illustrating a communication method according to an exemplary embodiment, performed by a network device. See also... Figure 6 The method includes the following steps:

[0159] Step S601: Receive encrypted target information and encrypted device information sent by the first device.

[0160] Step S602: Decrypt the encrypted target information and the encrypted device information respectively to obtain the target information and device information.

[0161] Step S603: Obtain historical data.

[0162] Step S604: Based on historical data and help requests, adjust the reference processing priority to obtain the adjusted reference processing priority.

[0163] Step S605: Based on the current load and / or resource distribution, adjust the adjusted reference processing priority to obtain the target processing priority.

[0164] Step S606: Based on the preset number, the request for help information, and the target processing priority, initiate an emergency call to the second device corresponding to the device information.

[0165] The communication method provided in this embodiment is executed by a second device, which may be a mobile phone, tablet computer, laptop, smart robot, vehicle system, smart wearable device, or other smart device.

[0166] Figure 7 This is a flowchart illustrating a communication method according to an exemplary embodiment, performed by a second device, see [link to flowchart]. Figure 7 The method includes the following steps:

[0167] Step S701: Receive an emergency call initiated by a network device.

[0168] In this process, the emergency call is initiated by the network device to the second device based on the target information and the device information of the second device. The target information and device information are sent from the first device to the network device. The target information includes a request for help and an urgency tag. The request for help is used to trigger the emergency call, and the urgency tag is used to instruct the network device to determine the target processing priority of the request for help.

[0169] In some embodiments, the second device may also receive a target SMS message and display the target SMS message on a display screen; the target SMS message includes a request for help.

[0170] The method provided in this disclosure allows a second device to receive an emergency call initiated by a network device and, in response to the emergency call, perform an operation corresponding to the request for help, thereby helping the first device or its user to escape an emergency situation and improving the user experience.

[0171] Figure 8This is a flowchart illustrating a communication method according to an exemplary embodiment, performed by a first device, a network device, and a second device. See also... Figure 8 The method includes the following steps:

[0172] In step S801, the first device responds to the target emergency scenario by acquiring target information and device information of the second device.

[0173] In step S802, the first device sends target information and device information to the network device.

[0174] In step S803, the network device receives the target information and device information sent by the first device.

[0175] In step S804, the network device initiates an emergency call to the second device based on the target information and device information.

[0176] Step S805: The second device receives an emergency call initiated by the network device.

[0177] Step S806: The second device sends target feedback information to the network device.

[0178] Step S807: The network device saves the target feedback information.

[0179] The specific implementation process of steps S801-S807 can be referred to the content of the above embodiments, and will not be repeated here.

[0180] Figure 9 This is a block diagram illustrating a communication system according to an exemplary embodiment, see [link to example]. Figure 9 The system includes:

[0181] First device 901 is used to respond to a target emergency scenario, acquire target information and device information of second device, and send target information and device information to network device; target information includes help request information and urgency tag, help request information is used to trigger an emergency call, and urgency tag is used to instruct network device to determine the target processing priority of help request information.

[0182] Network device 902 is used to receive target information sent by the first device and device information of the second device, and in response to the target information including an urgency tag, determine the target processing priority of the help request information, and initiate an emergency call to the second device based on the help request information, the target processing priority and the device information.

[0183] The second device, 903, is used to receive emergency calls initiated by network devices.

[0184] In some embodiments, network device 902 includes a satellite system and a terrestrial network system;

[0185] The satellite system is used to receive target information and equipment information sent by the first device 901, and to forward the target information and equipment information to the ground network system;

[0186] The ground network system is used to respond to target information, including urgency tags, determine the target processing priority of the distress information, and initiate an emergency call to the second device 903 based on the distress information, target processing priority, and device information.

[0187] Regarding the systems in the above embodiments, the specific ways in which each device performs operations have been described in detail in the embodiments related to the method, and will not be elaborated here.

[0188] Figure 10 This is a block diagram illustrating a communication device according to an exemplary embodiment, configured in a first device, see [link to example]. Figure 10 The device includes:

[0189] The acquisition module 1001 is configured to acquire target information and device information of a second device in response to a target emergency scenario. The target information includes a help request information and an urgency tag. The help request information is used to trigger an emergency call, and the urgency tag is used to instruct the network device to determine the target processing priority of the help request information.

[0190] The sending module 1002 is configured to send target information and device information to the network device so that the network device can initiate an emergency call to the second device based on the target information and device information.

[0191] In some embodiments, the target information may also include a reference processing priority for the request for help, which is used to characterize the urgency of the request for help.

[0192] In some embodiments, the acquisition module 1001 is configured to:

[0193] Automatically generate target information; or,

[0194] Obtain the target information input.

[0195] In some embodiments, the acquisition module 1001 is configured to be at least one of the following:

[0196] In response to the detection that the target emergency scenario is that the first device is currently in a network-free environment and the user is currently in an emergency state, emergency state information is generated, the emergency state information is identified as a help request, and the first processing priority corresponding to the emergency state information is determined.

[0197] In response to the detection that the target emergency scenario is that the current first device is in a first abnormal state, first abnormal information is generated, the first abnormal information is identified as a help request, and the second processing priority corresponding to the first abnormal information is determined.

[0198] In response to detecting that the target emergency scenario is at least one of the preset emergency scenarios, a notification message is generated, the notification message is identified as a help request message, and the third processing priority corresponding to the notification message is determined.

[0199] In response to the detection that the target emergency scenario is that the current first device is in a second abnormal state, a second abnormal information is generated, the second abnormal information is identified as a help request, and the fourth processing priority corresponding to the second abnormal information is determined; the severity of the first abnormal state is higher than the severity of the second abnormal state.

[0200] In some embodiments, the sending module 1002 is configured to:

[0201] The target information and device information are encrypted to obtain encrypted target information and encrypted device information;

[0202] Send encrypted target information and encrypted device information to network devices.

[0203] Regarding the apparatus in the above embodiments, the specific manner in which each module performs its operation has been described in detail in the embodiments related to the method, and will not be elaborated upon here.

[0204] Figure 11 This is a block diagram illustrating a communication device configured in a network device according to an exemplary embodiment. See also... Figure 11 The device includes:

[0205] The first receiving module 1101 is configured to receive target information sent by the first device and device information of the second device; the target information includes a distress message and an urgency tag, the distress message is used to trigger an emergency call, and the urgency tag is used to instruct the network device to determine the target processing priority of the distress message.

[0206] Module 1102 is configured to determine the target processing priority of the request for help information in response to target information including an urgency tag.

[0207] The processing module 1103 is configured to initiate an emergency call to the second device based on the request for help information, the target processing priority, and the device information.

[0208] In some embodiments, the target information further includes a reference processing priority corresponding to the request for help, the reference processing priority being used to characterize the urgency of the request for help; the determining module 1102 is configured to:

[0209] Based on the request for assistance, the reference processing priority is adjusted to obtain the target processing priority.

[0210] In some embodiments, the determining module 1102 is configured to:

[0211] Acquire historical data; historical data includes the historical target processing priority of historical help requests and / or historical feedback information of historical help requests; historical feedback information is used to characterize the actual processing priority of historical help requests.

[0212] Based on historical data and requests for assistance, the reference processing priority is adjusted to obtain the target processing priority.

[0213] In some embodiments, the determining module 1102 is configured to:

[0214] Based on historical data and requests for assistance, the reference processing priority is adjusted to obtain the adjusted reference processing priority.

[0215] Based on the current load and / or resource distribution, adjust the reference processing priority to obtain the target processing priority.

[0216] In some embodiments, the determining module 1102 is further configured to:

[0217] Receive target feedback information sent by the second device; the target feedback information is used to characterize the actual processing priority of the request for help information.

[0218] In some embodiments, the first receiving module 1101 is configured to:

[0219] Receive encrypted target information and encrypted device information sent by the first device;

[0220] The encrypted target information and encrypted device information are decrypted to obtain the target information and device information respectively.

[0221] In some embodiments, the processing module 1103 is configured to:

[0222] Based on the preset number, the request for help information, and the target processing priority, an emergency call is initiated to the second device corresponding to the device information.

[0223] In some embodiments, the processing module 1103 is further configured to:

[0224] Send a target text message to the second device; the target text message includes a request for help.

[0225] Regarding the apparatus in the above embodiments, the specific manner in which each module performs its operation has been described in detail in the embodiments related to the method, and will not be elaborated upon here.

[0226] Figure 12This is a block diagram illustrating a communication device according to an exemplary embodiment, configured in a second device, see [link to example]. Figure 12 The device includes:

[0227] The second receiving module 1201 is configured to receive emergency calls initiated by network devices;

[0228] In this process, the emergency call is initiated by the network device to the second device based on the target information and the device information of the second device. The target information and device information are sent from the first device to the network device. The target information includes a request for help and an urgency tag. The request for help is used to trigger the emergency call, and the urgency tag is used to instruct the network device to determine the target processing priority of the request for help.

[0229] Regarding the apparatus in the above embodiments, the specific manner in which each module performs its operation has been described in detail in the embodiments related to the method, and will not be elaborated upon here.

[0230] This disclosure also provides an electronic device, including: a processor; a memory for storing processor-executable instructions; wherein the processor is configured to execute the communication method described in the above embodiments.

[0231] Figure 13 This is a block diagram of an electronic device 1300 according to an exemplary embodiment.

[0232] Reference Figure 13 The electronic device 1300 may include one or more of the following components: a processing component 1302, a memory 1304, a power supply component 1306, a multimedia component 1308, an audio component 1310, an input / output (I / O) interface 1313, a sensor component 1314, and a communication component 1316.

[0233] Processing component 1302 typically controls the overall operation of electronic device 1300, such as operations associated with display, telephone calls, data communication, camera operation, and recording operations. Processing component 1302 may include one or more processors 1320 to execute instructions to perform all or part of the steps of the methods described above. Furthermore, processing component 1302 may include one or more modules to facilitate interaction between processing component 1302 and other components. For example, processing component 1302 may include a multimedia module to facilitate interaction between multimedia component 1308 and processing component 1302.

[0234] Memory 1304 is configured to store various types of data to support the operation of electronic device 1300. Examples of such data include instructions for any application or method operating on electronic device 1300, contact data, phonebook data, messages, pictures, videos, etc. Memory 1304 can be implemented by any type of volatile or non-volatile storage device or a combination thereof, such as static random access memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic storage, flash memory, magnetic disk, or optical disk.

[0235] Power supply component 1306 provides power to various components of electronic device 1300. Power supply component 1306 may include a power management system, one or more power supplies, and other components associated with generating, managing, and distributing power to electronic device 1300.

[0236] Multimedia component 1308 includes a screen that provides an output interface between the electronic device 1300 and the user. In some embodiments, the screen may include a liquid crystal display (LCD) and a touch panel (TP). If the screen includes a touch panel, the screen may be implemented as a touchscreen to receive input signals from the user. The touch panel includes one or more touch sensors to sense touches, swipes, and gestures on the touch panel. The touch sensors may sense not only the boundaries of the touch or swipe action but also the duration and pressure associated with the touch or swipe operation. In some embodiments, multimedia component 1308 includes a front-facing camera and / or a rear-facing camera. When the electronic device 1300 is in an operating mode, such as a shooting mode or a video mode, the front-facing camera and / or the rear-facing camera may receive external multimedia data. Each front-facing camera and rear-facing camera may be a fixed optical lens system or have focal length and optical zoom capabilities.

[0237] Audio component 1310 is configured to output and / or input audio signals. For example, audio component 1310 includes a microphone (MIC) configured to receive external audio signals when electronic device 1300 is in an operating mode, such as call mode, recording mode, and voice recognition mode. The received audio signals may be further stored in memory 1304 or transmitted via communication component 1316. In some embodiments, audio component 1310 also includes a speaker for outputting audio signals.

[0238] I / O interface 1313 provides an interface between processing component 1302 and peripheral interface modules, such as keyboards, click wheels, buttons, etc. These buttons may include, but are not limited to, home buttons, volume buttons, power buttons, and lock buttons.

[0239] Sensor assembly 1314 includes one or more sensors for providing state assessments of various aspects of electronic device 1300. For example, sensor assembly 1314 may detect the on / off state of electronic device 1300, the relative positioning of components such as the display and keypad of electronic device 1300, changes in position of electronic device 1300 or a component of electronic device 1300, the presence or absence of user contact with electronic device 1300, the orientation or acceleration / deceleration of electronic device 1300, and temperature changes of electronic device 1300. Sensor assembly 1314 may include a proximity sensor configured to detect the presence of nearby objects without any physical contact. Sensor assembly 1314 may also include a light sensor, such as a CMOS or CCD image sensor, for use in imaging applications. In some embodiments, sensor assembly 1314 may also include an accelerometer, gyroscope, magnetometer, pressure sensor, or temperature sensor.

[0240] Communication component 1316 is configured to facilitate wired or wireless communication between electronic device 1300 and other devices. Electronic device 1300 can access wireless networks based on communication standards, such as WiFi, 2G, or 3G, or combinations thereof. In one exemplary embodiment, communication component 1316 receives broadcast signals or broadcast-related information from an external broadcast management system via a broadcast channel. In one exemplary embodiment, communication component 1316 also includes a near-field communication (NFC) module to facilitate short-range communication. For example, the NFC module may be implemented based on radio frequency identification (RFID) technology, Infrared Data Association (IrDA) technology, ultra-wideband (UWB) technology, Bluetooth (BT) technology, and other technologies.

[0241] In an exemplary embodiment, the electronic device 1300 may be implemented by one or more application-specific integrated circuits (ASICs), digital signal processors (DSPs), digital signal processing devices (DSPDs), programmable logic devices (PLDs), field-programmable gate arrays (FPGAs), controllers, microcontrollers, microprocessors, or other electronic components to perform the methods described above.

[0242] In an exemplary embodiment, a non-transitory computer-readable storage medium including instructions is also provided, such as a memory 1304 including instructions, which can be executed by a processor 1320 of an electronic device 1300 to perform the above-described method. For example, the non-transitory computer-readable storage medium may be a ROM, random access memory (RAM), CD-ROM, magnetic tape, floppy disk, and optical data storage device, etc.

[0243] A non-transitory computer-readable storage medium, when instructions in the storage medium are executed by a processor of an electronic device, enables the electronic device to perform the communication methods provided in exemplary embodiments of this disclosure.

[0244] This disclosure also provides a computer program product, including a computer program that, when executed by a processor, implements the communication method described in the above embodiments.

[0245] Other embodiments of this disclosure will readily occur to those skilled in the art upon consideration of the specification and practice of the invention disclosed herein. This application is intended to cover any variations, uses, or adaptations of this disclosure that follow the general principles of this disclosure and include common knowledge or customary techniques in the art not disclosed herein. The specification and examples are to be considered exemplary only, and the true scope and spirit of this disclosure are indicated by the following claims.

[0246] It should be understood that this disclosure is not limited to the precise structures described above and shown in the accompanying drawings, and various modifications and changes can be made without departing from its scope. The scope of this disclosure is limited only by the appended claims.

Claims

1. A communication method, characterized in that, include: In response to an emergency situation, acquire target information and device information of the second device; The target information includes a request for help and an expedited tag. The request for help is used to trigger an emergency call, and the expedited tag is used to instruct the network device to determine the target processing priority of the request for help. The target information and the device information are sent to the network device so that the network device can initiate an emergency call to the second device based on the target information and the device information.

2. The communication method according to claim 1, characterized in that, The target information also includes a reference processing priority for the request for help, which is used to characterize the urgency of the request for help.

3. The communication method according to claim 1 or 2, characterized in that, The acquisition of target information includes: The target information is generated automatically; or, Obtain the input target information.

4. The communication method according to claim 3, characterized in that, The automatic generation of the target information includes at least one of the following: In response to detecting that the target emergency scenario is that the first device is currently in a network-free environment and the user is currently in an emergency state, emergency state information is generated, the emergency state information is identified as the help request information, and the first processing priority corresponding to the emergency state information is determined. In response to detecting that the target emergency scenario is that the first device is currently in a first abnormal state, first abnormal information is generated, the first abnormal information is identified as the help request information, and a second processing priority corresponding to the first abnormal information is determined. In response to detecting that the target emergency scenario is a preset emergency scenario among at least one preset emergency scenario, the notification information is generated, the notification information is identified as the help request information, and the third processing priority corresponding to the notification information is determined; In response to detecting that the target emergency scenario is that the first device is currently in a second abnormal state, a second abnormal information is generated, the second abnormal information is identified as the help request information, and a fourth processing priority corresponding to the second abnormal information is determined; the severity of the first abnormal state is higher than the severity of the second abnormal state.

5. The communication method according to claim 1, characterized in that, Sending the target information and the device information to the network device includes: The target information and the device information are encrypted to obtain encrypted target information and encrypted device information; The encrypted target information and the encrypted device information are sent to the network device.

6. A communication method, characterized in that, include: Receive target information sent by the first device and device information sent by the second device; The target information includes a request for help and an expedited tag. The request for help is used to trigger an emergency call, and the expedited tag is used to instruct the network device to determine the target processing priority of the request for help. In response to the target information including the expedited tag, the target processing priority of the request for help is determined based on the request for help information; Based on the distress call information, the target processing priority, and the device information, an emergency call is initiated to the second device.

7. The emergency contact method according to claim 6, characterized in that, The target information also includes a reference processing priority corresponding to the request for help, the reference processing priority being used to characterize the urgency of the request for help; The step of determining the target processing priority of the request for help based on the request for help information includes: Based on the requested assistance information, the reference processing priority is adjusted to obtain the target processing priority.

8. The emergency contact method according to claim 7, characterized in that, The step of adjusting the reference processing priority based on the request for help information to obtain the target processing priority includes: Acquire historical data; the historical data includes the historical target processing priority of historical help requests and / or the historical feedback information of the historical help requests; the historical feedback information is used to characterize the actual processing priority of the historical help requests. Based on the historical data and the request for help information, the reference processing priority is adjusted to obtain the target processing priority.

9. The emergency contact method according to claim 8, characterized in that, The step of adjusting the reference processing priority based on the historical data and the request for help information to obtain the target processing priority includes: Based on the historical data and the request for help information, the reference processing priority is adjusted to obtain the adjusted reference processing priority. Based on the current load and / or resource distribution, the adjusted reference processing priority is adjusted to obtain the target processing priority.

10. The emergency contact method according to claim 9, characterized in that, The method further includes: Receive target feedback information sent by the second device; the target feedback information is used to characterize the actual processing priority of the help request information.

11. The communication method according to claim 6, characterized in that, The receipt of target information sent by the first device and device information of the second device includes: Receive encrypted target information and encrypted device information sent by the first device; The encrypted target information and the encrypted device information are decrypted respectively to obtain the target information and the device information.

12. The emergency contact method according to claim 6, characterized in that, The step of initiating an emergency call to the second device based on the distress information, the target processing priority, and the device information includes: Based on the preset number, the request for help information, and the target processing priority, an emergency call is initiated to the second device corresponding to the device information.

13. The communication method according to any one of claims 6 to 12, characterized in that, The method further includes: Send a target text message to the second device, the target text message including the request for help.

14. A communication method, characterized in that, include: Receive emergency calls initiated by network devices; The emergency call is initiated by the network device to the second device based on the target information and the device information of the second device. The target information and the device information are sent by the first device to the network device. The target information includes a request for help and an expedited tag. The request for help is used to trigger the emergency call, and the expedited tag is used to instruct the network device to determine the target processing priority of the request for help.

15. A communication system, characterized in that, The communication system includes a first device, a second device, and a network device; The first device is configured to, in response to a target emergency scenario, acquire target information and device information of the second device, and send the target information and the device information to the network device; the target information includes a request for help and an expedited tag, the request for help is used to trigger an emergency call, and the expedited tag is used to instruct the network device to determine the target processing priority of the request for help; The network device is configured to receive the target information sent by the first device and the device information of the second device, and in response to the target information including the expedited tag, determine the target processing priority of the help request information, and initiate an emergency call to the second device based on the help request information, the target processing priority and the device information; The second device is used to receive emergency calls initiated by the network device.

16. The communication system according to claim 15, wherein the network equipment includes a satellite system and a terrestrial network system; The satellite system is configured to receive the target information and the device information sent by the first device, and forward the target information and the device information to the ground network system; The terrestrial network system is configured to, in response to the target information including the expedited tag, determine the target processing priority of the distress information, and, based on the distress information, the target processing priority, and the device information, initiate an emergency call to the second device.

17. A communication device, characterized in that, include: The acquisition module is configured to acquire target information and device information of a second device in response to an emergency scenario. The target information includes a request for help and an expedited tag. The request for help is used to trigger an emergency call, and the expedited tag is used to instruct the network device to determine the target processing priority of the request for help. The sending module is configured to send the target information and the device information to the network device, so that the network device can initiate an emergency call to the second device based on the target information and the device information.

18. A communication device, characterized in that, include: The first receiving module is configured to receive target information sent by the first device and device information of the second device. The target information includes a request for help and an expedited tag. The request for help is used to trigger an emergency call, and the expedited tag is used to instruct the network device to determine the target processing priority of the request for help. The determination module is configured to determine the target processing priority of the request for help information in response to the target information including the urgency tag. The processing module is configured to initiate an emergency call to the second device based on the request for help information, the target processing priority, and the device information.

19. A communication device, characterized in that, include: The second receiving module is configured to receive emergency calls initiated by network devices; The emergency call is initiated by the network device to the second device based on the target information and the device information of the second device. The target information and the device information are sent by the first device to the network device. The target information includes a request for help and an expedited tag. The request for help is used to trigger the emergency call, and the expedited tag is used to instruct the network device to determine the target processing priority of the request for help.

20. An electronic device, characterized in that, include: processor; Memory used to store processor-executable instructions; The processor is configured to perform the communication method as described in any one of claims 1-5, the communication method as described in any one of claims 6-13, or the communication method as described in claim 14.

21. A non-transitory computer-readable storage medium, characterized in that, When the instructions in the storage medium are executed by the processor of the electronic device, the electronic device is able to perform the communication method as described in any one of claims 1-5, the communication method as described in any one of claims 6-13, or the communication method as described in claim 14.

22. A computer program product, characterized in that, It includes a computer program that, when executed by a processor, implements the communication method as described in any one of claims 1-5, any one of claims 6-13, or any one of claims 14.

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