A maintenance station-based fire service system and method of use thereof
Patent Information
- Application Number
- CN202610851036.3
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2026-06-12
- Publication Date
- 2026-09-25
AI Technical Summary
[0002]当前消防维修服务行业普遍依赖人工登记、线下流转、纸质单据管理,灭火器采集、维修、结算、客户管理、到期提醒等环节分散独立,使得数据无法实时同步,易出现信息错漏、提醒不及时、流程追溯困难等问题
1、本发明通过维修站操作平台与智能设备程序端的数据实时互通,并与政府端、企业端对接,实现采集、维修、指派、结算、回收、打印、提醒的全流程闭环管理,减少漏录、错录,提升维修站整体作业效率与规范化水平;
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Figure CN122820168A_ABST
Abstract
Description
Technical Field
[0001] This invention relates to the field of fire protection service technology, specifically a fire protection service system based on a maintenance station and its usage method. Background Technology
[0002] Currently, the fire protection maintenance service industry generally relies on manual registration, offline processing, and paper-based document management. The collection, maintenance, settlement, customer management, and expiration reminders of fire extinguishers are scattered and independent, making it impossible to synchronize data in real time. This can easily lead to problems such as information errors, untimely reminders, and difficulties in process traceability.
[0003] In the traditional model, fire extinguisher specifications and weights need to be manually entered, maintenance batches and personnel assignments lack systematic management, certificate printing formats are inconsistent, customer files and contracts are poorly maintained, and maintenance data is only stored locally and cannot be linked with mobile data collection tools. As a result, it is difficult for government regulators, enterprise users, and maintenance stations to achieve data exchange and closed-loop management.
[0004] To resolve the aforementioned contradictions and achieve data interoperability and closed-loop business processes between maintenance stations and governments and enterprises, some fire equipment management systems have emerged in the existing technology. However, these fire maintenance systems generally suffer from fragmented functions, lack of customer hierarchical management, and incomplete coverage of due date reminders. They cannot meet the maintenance stations' needs for traceable management of the entire life cycle maintenance services of fire extinguishers, thus hindering the standardization and digital upgrading of fire maintenance services.
[0005] Based on this, a fire protection service system based on a maintenance station and its usage method are provided, which can eliminate the drawbacks of existing technical solutions. Summary of the Invention
[0006] The purpose of this invention is to provide a fire service system based on a maintenance station and its usage method to solve the problems in the background art.
[0007] To achieve the above objectives, the present invention provides the following technical solution: A fire service system based on a maintenance station includes a maintenance station operation platform, and basic settings module, maintenance business management module, customer management module, reminder module and printing module deployed on the maintenance station operation platform. The modules are interconnected and communicate with each other. The maintenance station operation platform is used to connect with government and enterprise terminals to collaboratively complete the closed-loop management of fire extinguisher maintenance services, customer management, data collection, reminder push and voucher printing. The basic settings module is used to provide quick access to functions, configure global reminder information and fire extinguisher specification information. The global reminder information includes at least the remaining time of site use, the number of fire extinguishers due for inspection, parameter name, parameter value and remarks. The fire extinguisher specification information includes at least the equipment name, model, manufacturer, weight and production date. The maintenance business management module is used to complete the entire process of fire extinguisher information collection, maintenance, settlement, assignment, and scrap recycling. The collected fire extinguisher information includes at least the customer name, collection date, total number of collections, collection method, last collection date, next maintenance date, collector and collector's phone number. The customer management module is used to manage information on target customers and cooperative customers, perform customer analysis and contract management. The target customers are those who have only recorded fire extinguisher information but have not conducted any repair transactions. The cooperative customers are those who have established contracts in the contract management or have recorded repair transactions on the smart device program. The reminder module is used to generate and push equipment expiration and business reminders, and supports batch or single switch operations. The reminders include at least contract expiration reminders, customer loss reminders, fire extinguisher expiration reminders for fire extinguishers that are about to be scrapped, fire extinguisher expiration reminders for fire extinguishers to be recycled, fire extinguisher expiration reminders for fire extinguishers to be repaired, fire extinguishers with AB signatures for inspection and fire extinguishers without AB signatures for inspection. The printing module is used to provide printing templates for fire extinguisher repair certificates and repair publicity cards, and supports the adjustment of printing template parameters.
[0008] Furthermore, the basic settings module includes a reminder setting unit and a specification and weight setting unit. The reminder setting unit is used to modify the system-level notification reminder period, and the specification and weight setting unit is used to input fire extinguisher specification information so that the corresponding weight information can be filled in during comprehensive maintenance on the smart device program.
[0009] Furthermore, the maintenance business management module includes a data collection and recording unit, a maintenance workshop unit, a settlement unit, an assignment unit, a scrap recycling unit, and a fire extinguisher information unit; The data acquisition and recording unit is used to receive scan data and count data from the smart device program, and supports querying and exporting the acquired data; The maintenance workshop unit is used to integrate maintenance batch data uploaded from scanning maintenance, counting maintenance, and comprehensive maintenance, and provides fire extinguisher information viewing and maintenance batch data deletion operations; The settlement unit is used to generate annual inspection forms, maintenance expense forms, recycling forms, and sales forms, and supports temporary storage of unsettled items and locking of settled items. The assignment unit is used to assign inspectors and repairmen to the fire extinguishers in the maintenance batch information, and to synchronize the maintenance batch data to the printing module; The waste recycling unit is used to record information on scrapped fire extinguishers and generate recycling slips; The fire extinguisher information unit is used to summarize all fire extinguisher information files and maintenance history.
[0010] Furthermore, the repair workshop unit supports three data upload modes: Scanning and maintenance: Data is uploaded by scanning each AB label on a batch of fire extinguisher cylinders individually; Counting and maintenance: Data is uploaded by inputting the number of fire extinguishers in the batch; Comprehensive maintenance: Data is uploaded by scanning the AB labels on the batch of fire extinguisher cylinders individually or by manually entering fire extinguisher information; All three modes are synchronized to the repair station's operating platform to generate repair batch data.
[0011] Furthermore, the customer management module includes a target customer unit, a cooperative customer unit, a customer analysis unit, and a contract management unit; The target customer unit is used to filter customers who only have fire extinguisher information recorded but no repair transactions. The record information of the target customer includes at least the customer's full name, customer category, address, contact person, contact person's phone number, status, last inspection date, loss date, and addition date. The cooperative customer unit is used to mark customers who have signed contracts or have had repair transactions. The record information of the cooperative customer includes at least the customer's full name, customer category, address, contact person, contact person's telephone number, status, last repair date, lost date, and added date. The customer analysis unit supports adding, editing, and deleting customer record information. The contract management unit is used to add, apply for, and query contract information, including contracts that are in effect, awaiting review, rejected, or expired.
[0012] Furthermore, the customer analysis unit includes an account addition subunit, which is used to upload business license images for customers and identify certificate information, and configure the company name, company type, person in charge, person in charge's telephone number, user account and login password.
[0013] Furthermore, the customer analysis unit also includes an account editing subunit, which provides customers with activated accounts with the option to edit their contact information and contact details.
[0014] Furthermore, the reminder module includes a customer-level reminder setting unit and a reminder list unit, and the reminder information is synchronously pushed to the smart device program terminal; The customer-level reminder setting unit supports enabling or disabling reminders for individual or batch customers; The reminder list unit is used to display all customers' due reminder records and associate them with fire extinguisher information.
[0015] Furthermore, the printing module includes a template printing unit and a custom printing unit; The template printing unit provides standardized fire extinguisher repair certificate and repair publicity card printing templates. The information to be filled in the printing template includes at least the repair number, specifications, water pressure test pressure, total mass, inspector, repair date, address, telephone number, and company name. The custom printing unit supports editing and saving personalized printing templates, and allows for data preview and paper parameter adjustment before printing.
[0016] A method for using a fire protection service system based on a maintenance station, specifically including the following steps: Step S1: The maintenance station operator configures the reminder period through the basic settings module and enters the fire extinguisher specifications and corresponding weight parameters; Step S2: Perform scanning or counting data collection through the smart device program terminal, upload the fire extinguisher information to the data collection record unit in the maintenance business management module, and support querying and exporting. Step S3: Upload the repair batch data to the repair workshop unit in the repair business management module through the scan repair, count repair or comprehensive repair upload mode to establish a repair batch file; Step S4: Assign operations to the personnel performing the current maintenance batch through the assignment unit, assign corresponding inspectors and maintenance personnel, and synchronize the assignment information to the printing module; Step S5: Based on the maintenance type, generate a bill of invoice through the settlement unit and switch between unsettled temporary storage and settled locked status. Step S6: For fire extinguishers determined to be scrapped during the maintenance process, the scrapped fire extinguisher information is scanned through the smart device program or uploaded through the maintenance process, and the waste recycling unit records and generates a recycling slip; Step S7: Based on the assigned personnel and maintenance data, select a template through the printing module and print the fire extinguisher maintenance certificate and maintenance notice card; Step S8: Maintain customer information and contract information and activate customer accounts through the customer management module; set reminder switches through the reminder module; generate a reminder list and push it to the repair station operation platform and smart device program terminal. Step S9: Summarize all fire extinguisher data through the fire extinguisher information unit, and support filtering and viewing by A / B labels, whether there are labels, and status to realize full life cycle management of fire extinguishers.
[0017] Compared with the prior art, the beneficial effects of the present invention are as follows: 1. This invention enables real-time data exchange between the maintenance station operation platform and the intelligent device program, and connects with government and enterprise terminals to achieve closed-loop management of the entire process of data collection, maintenance, assignment, settlement, recycling, printing, and reminders, thereby reducing omissions and errors in data entry and improving the overall operational efficiency and standardization of maintenance stations. 2. This invention provides multi-dimensional and configurable reminder information covering contracts, customer status, near-scrap, pending recycling, pending maintenance, and distinguishing between fire extinguisher inspections with and without A / B signatures. It also supports batch / single customer switching, enabling proactive maintenance and early warning for a large number of fire protection equipment and reducing the safety risks caused by overdue inspections. Attached Figure Description
[0018] Figure 1 This is a schematic diagram of the system structure of the present invention.
[0019] Figure 2 This is a schematic diagram of the basic setup module of the present invention.
[0020] Figure 3 This is a structural diagram of the maintenance business management module of the present invention.
[0021] Figure 4 This is a schematic diagram of the customer management module of the present invention.
[0022] Figure 5 This is a schematic diagram of the reminder module of the present invention.
[0023] Figure 6 This is a schematic diagram of the printing module of the present invention.
[0024] Figure 7 This is a schematic diagram of the method steps of the present invention.
[0025] Figure label annotations: Basic settings module 10, Reminder settings unit 11, Specification and weight settings unit 12, Maintenance business management module 20, Data collection and recording unit 21, Maintenance workshop unit 22, Settlement unit 23, Assignment unit 24, Waste recycling unit 25, Fire extinguisher information unit 26, Customer management module 30, Target customer unit 31, Cooperative customer unit 32, Customer analysis unit 33, Contract management unit 34, Reminder module 40, Customer-level reminder settings unit 41, Reminder list unit 42, Printing module 50, Template printing unit 51, Custom printing unit 52. Detailed Implementation
[0026] To make the objectives, technical solutions, and advantages of this invention clearer, the invention will be further described in detail below with reference to the accompanying drawings and embodiments. Example
[0027] In this embodiment, as Figures 1-6As shown, this invention provides a fire service system based on a maintenance station, including a maintenance station operation platform, and a basic setup module 10, a maintenance business management module 20, a customer management module 30, a reminder module 40, and a printing module 50 deployed on the maintenance station operation platform. The modules are interconnected. The maintenance station operation platform is used to connect with the government and enterprise ends to collaboratively complete the closed-loop management of fire extinguisher maintenance services, customer management, data collection, reminder push, and certificate printing. The government end is deployed on an internal government server or cloud server, specifically referring to the regulatory system running on the server of the fire safety supervision department. It exchanges data with the enterprise end through a dedicated line or encrypted API interface. The enterprise end is a general term for web, desktop, or mobile application systems that provide fire management function access for enterprise employees. The enterprise end and the government end interact with each other in real time through API interface. The maintenance station end is a computer information management terminal used by fire equipment maintenance service providers, and it communicates with the government end through encrypted API interface. The basic settings module 10 is used to provide quick access to functions, configure global reminder information and fire extinguisher specification information. The global reminder information includes at least the remaining time of site use, the number of fire extinguishers due for inspection, parameter name, parameter value and remarks. The fire extinguisher specification information includes at least the equipment name, model, manufacturer, weight and production date. Quick access to functions such as maintenance workshop, customer analysis, contract management, template printing, etc. can quickly navigate to the corresponding functions. The maintenance business management module 20 is used to complete the entire process of fire extinguisher information collection, maintenance, settlement, assignment, and scrap recycling. The collected fire extinguisher information includes at least the customer name, collection date, total number of collections, collection method, last collection date, next maintenance date, collector and collector's phone number. The customer management module 30 is used to manage information on target customers and cooperative customers, perform customer analysis and contract management. Target customers are those who have only recorded fire extinguisher information but have not conducted repair transactions. Cooperative customers are those who have established contracts in contract management or have recorded repair transactions on the smart device program. The repair station operation platform communicates with the smart device program. The smart device program refers to an application (APP) or mini-program running on smart devices such as smartphones and tablets, which has scanning recognition, data collection and uploading functions. An example is the WeChat mini-program "Scan Fire Extinguisher". The reminder module 40 is used to generate and push equipment expiration and business reminders. It supports batch or single switch operations. The reminders include at least the following: contract expiration reminder, customer loss reminder, expiration reminder for fire extinguishers about to be scrapped, expiration reminder for fire extinguishers to be recycled, expiration reminder for fire extinguishers to be repaired, expiration reminder for fire extinguishers to be inspected with AB labels (A label is usually affixed to the bottle, and B label is affixed to the packaging or record card, containing the same or related unique identification information), and expiration reminder for fire extinguishers to be inspected without AB labels. The printing module 50 is used to provide printing templates for fire extinguisher repair certificates and repair notice cards, and supports adjustment of printing template parameters.
[0028] Among them, such as Figure 1 and Figure 2 As shown, the basic settings module 10 includes a reminder setting unit 11 and a specification and weight setting unit 12. The reminder setting unit 11 is used to modify the system-level notification reminder period, and the specification and weight setting unit 12 is used to input the fire extinguisher specification information so that the corresponding weight information can be filled back during comprehensive maintenance on the smart device program. The reminder interface can be exemplified as shown in Table 1. Table 1 - Illustration of the Reminder Interface 1 Advance reminder for fire extinguisher inspection (with A / B labels) 3 Unit: days. How many days before the inspection date should a fire extinguisher with AB certification receive a reminder? 2 Advance reminder for fire extinguisher inspection (no A / B label) 7 Unit: days. How many days before the inspection date should a reminder be given for fire extinguishers without A / B certification? 3 Annual inspection cycle for MF (dry powder fire extinguishers) 1 Unit: Year. Calculate the next annual inspection date for MF fire extinguishers after maintenance. 4 MS (water-based fire extinguisher) annual inspection cycle 2 Unit: Year. Calculate the next annual inspection date for each MS fire extinguisher after its maintenance. 5 MT (Carbon Dioxide Fire Extinguisher) Annual Inspection Cycle 2 Unit: Year. Calculate the next annual inspection date for MT fire extinguishers after maintenance. 6 M (Clean Gas Fire Extinguisher) Annual Inspection Cycle 2 Unit: Year. Calculate the next annual inspection date for each MU fire extinguisher after its maintenance. 7 MP (Foam Fire Extinguisher) Annual Inspection Cycle 2 Unit: year. Calculate the next annual inspection date for each MP fire extinguisher after its maintenance. 8 Advance reminder for fire extinguishers nearing the end of their service life 7 Unit: days. How many days before the mandatory scrapping date will a reminder be given for fire extinguishers with AB labels? 9 Contract nearing expiration reminder days setting 10 Unit: days; how many days before the end date of the maintenance contract should a reminder be given? 10 First inspection cycle for new fire extinguishers 5 Unit: year, used to calculate the next annual inspection date for new fire extinguishers. Among them, such as Figure 1 and Figure 3 As shown, the maintenance business management module 20 includes a data collection and recording unit 21, a maintenance workshop unit 22, a settlement unit 23, an assignment unit 24, a scrap recycling unit 25, and a fire extinguisher information unit 26. The data acquisition and recording unit 21 is used to receive scan data and count data from the smart device program, and supports querying and exporting the acquired data; The maintenance workshop unit 22 is used to integrate maintenance batch data uploaded from scanning maintenance, counting maintenance, and comprehensive maintenance, and provides fire extinguisher information viewing and maintenance batch data deletion operations; Settlement unit 23 is used to generate annual inspection forms, maintenance expense forms, recycling forms, and sales forms, and supports temporary storage of unsettled documents and locking of settled documents; The assignment unit 24 is used to assign inspectors and repairmen to the fire extinguishers in the maintenance batch information and to synchronize the maintenance batch data to the printing module 50. The waste recycling unit 25 is used to record information on scrapped fire extinguishers and generate recycling slips. An example of a recycling slip is shown in Table 2 below. Table 2 - Sample Recycling Slip 1 MFCZ / ABC4 7022AA493*39 Zheng Han 2021-5-19 2026-5-21 39 Fire extinguisher information unit 26 is used to summarize all fire extinguisher information files and maintenance history; Specifically, the repair workshop unit 22 supports three data upload modes: Scanning and maintenance: Data is uploaded by scanning each AB label on a batch of fire extinguisher cylinders individually; Counting and maintenance: Data is uploaded by inputting the number of fire extinguishers in the batch; Comprehensive maintenance: Data is uploaded by scanning the AB labels on the batch of fire extinguisher cylinders individually or by manually entering fire extinguisher information; All three modes are synchronized to the repair station's operating platform to generate repair batch data.
[0029] Among them, such as Figure 1 and Figure 4 As shown, the customer management module 30 includes a target customer unit 31, a cooperative customer unit 32, a customer analysis unit 33, and a contract management unit 34; The target customer unit 31 is used to filter customers who only have fire extinguisher information recorded but no maintenance transactions. The record information of the target customer includes at least the customer's full name, customer category, address, contact person, contact person's telephone number, status, last maintenance date, loss date, and addition date. The cooperative customer unit 32 is used to mark customers who have signed contracts or have had repair transactions. The record information of cooperative customers includes at least the customer's full name, customer category, address, contact person, contact person's telephone number, status, last repair date, lost date, and added date. The status is used to indicate whether it is a cooperative customer. Customer analysis unit 33 supports adding, editing, and deleting customer record information. Customer analysis unit 33 includes an account addition sub-unit, which is used to upload business license images for customers and identify certificate information, and configure the unit name, unit type, person in charge, person in charge's telephone number, user account and login password. It also includes an account editing sub-unit, which is used to provide contact person and contact information editing operations for customers who have opened accounts. The contract management unit 34 is used to add, apply for, and query contract information, including contracts that are in effect, awaiting review, rejected, or expired.
[0030] Among them, such as Figure 1 and Figure 5 As shown, the reminder module 40 includes a customer-level reminder setting unit 41 and a reminder list unit 42, and the reminder information is synchronously pushed to the smart device program terminal; Customer-level reminder settings unit 41 supports enabling or disabling reminders for individual or batch customers; The reminder list unit 42 is used to display all customers' due reminder records and associate them with fire extinguisher information.
[0031] Among them, such as Figure 1 and Figure 6 As shown, the printing module 50 includes a template printing unit 51 and a custom printing unit 52; Template printing unit 51 provides standardized fire extinguisher repair certificate and repair publicity card printing templates. The information to be filled in the printing template should include at least the repair number, specifications, water pressure test pressure, total mass, inspector, repair date, address, telephone number, and company name. The custom printing unit 52 supports editing and saving personalized printing templates, and allows for data preview and paper parameter adjustment before printing.
[0032] In this embodiment, the specific process for the maintenance station's operating platform to connect with the government is as follows: The maintenance station operation platform establishes a secure connection with the government-end system deployed on the government fire supervision department's server through a preset encrypted API interface. When the maintenance station connects for the first time, it needs to authenticate its identity through the merchant key (AppKey) and digital certificate assigned by the government. After successful authentication, a long connection session is established. After the maintenance station completes a batch of fire extinguisher repairs, the system generates a settlement report through settlement unit 23 and automatically encapsulates the settlement results into a data packet that conforms to government data specifications, which is then encrypted and pushed to the government end. When the waste recycling unit 25 generates a fire extinguisher recycling order, the system automatically reports the unique AB signature code, reason for scrapping, and scrapping date of the scrapped fire extinguisher to the government. This information is used to update the equipment status in the regulatory database to "scrapped". The maintenance station operation platform periodically polls the government or receives real-time push regulatory instructions (such as special batch product recall notices, inspection tasks, etc.) via WebSocket and displays them in a prominent position on the platform's homepage.
[0033] In this embodiment, the specific process for the repair station's operating platform to connect with the enterprise is as follows: The maintenance station operation platform also connects to the enterprise end via API. After the maintenance station creates a login account for the customer (enterprise) through the account addition sub-unit of the customer management module 30, the system automatically generates enterprise-side login credentials and sends the enterprise-side access address to the customer's manager via SMS / email. After the maintenance station completes the collection or maintenance of fire extinguishers for the customer unit, all fire extinguisher information under the name of the unit in the fire extinguisher information unit 26 will be synchronized to the customer's enterprise-side account in real time for the customer to view at any time. The reminder module 40 generates reminder information such as contract expiration and fire extinguisher inspection. In addition to being displayed on the maintenance station operation platform, it is also pushed to the corresponding enterprise end via API. Enterprise-side users can receive proactive reminders after logging in. Enterprise-side users can initiate fire extinguisher repair applications or maintenance contract renewal applications online. The application information automatically generates work orders and pushes them to the maintenance business management module 20 of the maintenance station operation platform for the maintenance station to respond and process.
[0034] Example 2 The difference from Example 1 is that, as in Example 1, Figure 7 As shown, the present invention also provides a method for using a fire service system based on a maintenance station, applied to a fire service system based on a maintenance station as shown in Embodiment 1 above, specifically including the following steps: Step S1: The maintenance station operator configures the reminder period through the basic settings module 10 and enters the fire extinguisher specifications and corresponding weight parameters; Step S2: Perform scanning or counting data collection through the smart device program terminal, upload the fire extinguisher information to the data collection record unit 21 in the maintenance business management module, and support querying and exporting. Step S3: Upload the repair batch data to the repair workshop unit 22 in the repair business management module through the scan repair, count repair or comprehensive repair upload mode to establish a repair batch file; Step S4: Assign operations to the personnel performing the current maintenance batch through the assignment unit 24, assign corresponding inspectors and maintenance personnel, and synchronize the assignment information to the printing module 50; Step S5: Based on the maintenance type, generate a cost document through the settlement unit 23 and switch between unsettled temporary storage and settled locked status; Step S6: For fire extinguishers determined to be scrapped during the maintenance process, the scrapped fire extinguisher information is scanned through the smart device program or uploaded through the maintenance process, and the waste recycling unit 25 records and generates a recycling slip. Step S7: Based on the assigned personnel and maintenance data, select a template through the printing module 50 and print the fire extinguisher maintenance certificate and maintenance notice card; Step S8: Maintain customer information and contract information and activate customer accounts through the customer management module 30; set reminder switches through the reminder module 40; generate a reminder list and push it to the repair station operation platform and the smart device program terminal. Step S9: All fire extinguisher data is collected through fire extinguisher information unit 26, which supports filtering and viewing by A / B labels, presence or absence of labels, and status, to achieve full life cycle management of fire extinguishers.
[0035] Specifically, combining the fire service system in Example 1 and the method used in Example 2, the workflow of the present invention in a typical operating scenario can be understood as follows: Preliminary configuration: The maintenance station administrator logs into the maintenance station operation platform, sets the number of advance reminder days through the reminder setting unit 11 of the basic settings module 10 (as shown in Table 1), and enters the specifications, models and corresponding total weight of commonly used fire extinguishers through the specification and weight setting unit 12; On-site data collection: When maintenance personnel arrive at the customer's site with smart devices such as mobile phones, they open the "Scan Fire Extinguisher" WeChat mini program and scan the AB label on the fire extinguisher bottle to collect data, or directly enter the quantity to count and collect data. The collected fire extinguisher information is uploaded to the data collection and recording unit 21 of the maintenance station's operation platform in real time. Warehouse maintenance: The collected data is automatically entered into the maintenance workshop unit 22. The maintenance personnel can choose any of the following upload modes: scanning maintenance (scanning AB labels one bottle at a time), counting maintenance (entering the quantity), or comprehensive maintenance (scanning or manual entry). After confirming the maintenance batch data, the system automatically fills in the fire extinguisher weight and other information according to the preset specification weight setting unit 12. Task assignment and maintenance execution: The maintenance station dispatcher assigns specific inspectors and maintenance personnel to the fire extinguishers in the current maintenance batch in the assignment unit 24. The assignment information is automatically synchronized to the printing module 50 and the smart devices of relevant personnel. The maintenance personnel and inspectors complete the maintenance and testing of the physical fire extinguishers. Settlement and scrapping: After the maintenance is completed, the operator generates a fee invoice in the settlement unit 23 according to the maintenance type, which can be temporarily stored or locked. For fire extinguishers that are determined to be scrapped, the maintenance personnel scan their AB signatures and upload information through the smart device terminal. The system automatically records and generates a recycling slip in the waste recycling unit 25 (as shown in Table 2). Printing and Delivery: The operator selects the standard certificate template in the template printing unit 51 of the printing module 50, or uses the template adjusted by the custom printing unit 52. The system automatically fills in the repair number, specifications, inspector, repair date and other information, and prints out the fire extinguisher repair certificate and repair notice card, which are delivered to the customer along with the repaired fire extinguisher. Customer Relationship Maintenance: Through the customer management module 30, the maintenance station operation platform can track customers who have only purchased fire extinguishers but have not had them repaired by classifying them into target customer unit 31, and classify customers who have signed contracts or had repair transactions into cooperative customer unit 32. The platform can quickly create files through the certificate recognition function of customer analysis unit 33 and open viewing accounts for customers. The platform can also manage maintenance contracts through contract management unit 34.
[0036] Intelligent reminders and proactive services: The reminder module 40 automatically generates a reminder list based on preset rules (as shown in Table 1) and contract and fire extinguisher information. Administrators can enable / disable reminders for customers in batches through the customer-level reminder setting unit 41. The reminder information is simultaneously pushed to the maintenance station operation platform and the customer's smart device to remind the customer that the equipment is due or the contract is about to expire. Full lifecycle traceability: All maintenance and scrapping records of fire extinguishers are summarized in fire extinguisher information unit 26. Government regulators or enterprise users can log in to their respective portals and filter and query according to conditions such as A / B signature, presence or absence of labels, and maintenance status, so as to realize the traceability management of the complete life cycle of a single fire extinguisher from the factory to the scrapping.
[0037] In summary, the fire service system and its usage method based on the maintenance station provided by this invention integrates five major modules: basic settings, maintenance business, customer management, reminders and printing. It also enables collaborative work with smart device programs, government agencies, and enterprises. This effectively solves the problems of information silos, fragmented processes, and difficulty in traceability in traditional fire maintenance services, and realizes full life cycle management of fire extinguishers, showing good application prospects.
[0038] The above description is merely a specific embodiment of this application, but the scope of protection of this application is not limited thereto. Any variations or substitutions that can be easily conceived by those skilled in the art within the technical scope disclosed in this application should be included within the scope of protection of this application. Therefore, the scope of protection of this application should be determined by the scope of the claims.
Claims
1. A fire protection service system based on a maintenance station, characterized in that, It includes a repair station operation platform, as well as basic settings modules, repair business management modules, customer management modules, reminder modules and printing modules deployed on the repair station operation platform. The modules are interconnected and communicate with each other. The repair station operation platform is used to connect with government and enterprise terminals to collaboratively complete the closed-loop management of fire extinguisher repair services, customer management, data collection, reminder push and voucher printing. The basic settings module is used to provide quick access to functions, configure global reminder information and fire extinguisher specification information. The global reminder information includes at least the remaining time of site use, the number of fire extinguishers due for inspection, parameter name, parameter value and remarks. The fire extinguisher specification information includes at least the equipment name, model, manufacturer, weight and production date. The maintenance business management module is used to complete the entire process of fire extinguisher information collection, maintenance, settlement, assignment, and scrap recycling. The collected fire extinguisher information includes at least the customer name, collection date, total number of collections, collection method, last collection date, next maintenance date, collector and collector's phone number. The customer management module is used to manage information on target customers and cooperative customers, perform customer analysis and contract management. The target customers are those who have only recorded fire extinguisher information but have not conducted any repair transactions. The cooperative customers are those who have established contracts in the contract management or have recorded repair transactions on the smart device program. The reminder module is used to generate and push equipment expiration and business reminders, and supports batch or single switch operations. The reminders include at least contract expiration reminders, customer loss reminders, fire extinguisher expiration reminders for fire extinguishers that are about to be scrapped, fire extinguisher expiration reminders for fire extinguishers to be recycled, fire extinguisher expiration reminders for fire extinguishers to be repaired, fire extinguishers with AB signatures for inspection and fire extinguishers without AB signatures for inspection. The printing module is used to provide printing templates for fire extinguisher repair certificates and repair publicity cards, and supports the adjustment of printing template parameters.
2. The fire service system based on a maintenance station as described in claim 1, characterized in that, The basic settings module includes a reminder setting unit and a specification and weight setting unit. The reminder setting unit is used to modify the system-level notification reminder period, and the specification and weight setting unit is used to input fire extinguisher specification information so that the corresponding weight information can be filled in during comprehensive maintenance on the smart device program.
3. The fire protection service system based on a maintenance station as described in claim 1, characterized in that, The maintenance business management module includes a data collection and recording unit, a maintenance workshop unit, a settlement unit, an assignment unit, a scrap recycling unit, and a fire extinguisher information unit. The data acquisition and recording unit is used to receive scan data and count data from the smart device program, and supports querying and exporting the acquired data; The maintenance workshop unit is used to integrate maintenance batch data uploaded from scanning maintenance, counting maintenance, and comprehensive maintenance, and provides fire extinguisher information viewing and maintenance batch data deletion operations; The settlement unit is used to generate annual inspection forms, maintenance expense forms, recycling forms, and sales forms, and supports temporary storage of unsettled items and locking of settled items. The assignment unit is used to assign inspectors and repairmen to the fire extinguishers in the maintenance batch information, and to synchronize the maintenance batch data to the printing module; The waste recycling unit is used to record information on scrapped fire extinguishers and generate recycling slips; The fire extinguisher information unit is used to summarize all fire extinguisher information files and maintenance history.
4. A fire service system based on a maintenance station as described in claim 3, characterized in that, The repair workshop unit supports three data upload modes: Scanning and maintenance: Data is uploaded by scanning the AB labels on the fire extinguisher cylinders of each batch individually; Counting and maintenance: Data is uploaded by inputting the number of fire extinguishers in the batch; Comprehensive maintenance: Data is uploaded by scanning the AB labels on the batch of fire extinguisher cylinders individually or by manually entering fire extinguisher information; All three modes are synchronized to the repair station's operating platform to generate repair batch data.
5. A fire service system based on a maintenance station as described in claim 1, characterized in that, The customer management module includes a target customer unit, a cooperative customer unit, a customer analysis unit, and a contract management unit; The target customer unit is used to filter customers who only have fire extinguisher information recorded but no repair transactions. The record information of the target customer includes at least the customer's full name, customer category, address, contact person, contact person's phone number, status, last inspection date, loss date, and addition date. The cooperative customer unit is used to mark customers who have signed contracts or have had repair transactions. The record information of the cooperative customer includes at least the customer's full name, customer category, address, contact person, contact person's telephone number, status, last repair date, lost date, and added date. The customer analysis unit supports adding, editing, and deleting customer record information. The contract management unit is used to add, apply for, and query contract information, including contracts that are in effect, awaiting review, rejected, or expired.
6. A fire service system based on a maintenance station as described in claim 5, characterized in that, The customer analysis unit includes an account addition sub-unit, which is used to upload business license images for customers and identify certificate information, and configure the company name, company type, person in charge, person in charge's telephone number, user account and login password.
7. A fire service system based on a maintenance station as described in claim 5, characterized in that, The customer analysis unit also includes an account editing subunit, which provides customers with activated accounts with the option to edit their contact information and contact details.
8. A fire service system based on a maintenance station as described in claim 1, characterized in that, The reminder module includes a customer-level reminder setting unit and a reminder list unit, and the reminder information is synchronously pushed to the smart device program terminal. The customer-level reminder setting unit supports enabling or disabling reminders for individual or batch customers; The reminder list unit is used to display all customers' due reminder records and associate them with fire extinguisher information.
9. A fire service system based on a maintenance station as described in claim 1, characterized in that, The printing module includes a template printing unit and a custom printing unit; The template printing unit provides standardized fire extinguisher repair certificate and repair publicity card printing templates. The information to be filled in the printing template includes at least the repair number, specifications, water pressure test pressure, total mass, inspector, repair date, address, telephone number, and company name. The custom printing unit supports editing and saving personalized printing templates, and allows for data preview and paper parameter adjustment before printing.
10. A method for using a fire service system based on a maintenance station, characterized in that, The fire service system based on a maintenance station, applicable to any one of claims 1-9, specifically includes the following steps: Step S1: The maintenance station operator configures the reminder period through the basic settings module and enters the fire extinguisher specifications and corresponding weight parameters; Step S2: Perform scanning or counting data collection through the smart device program terminal, upload the fire extinguisher information to the data collection record unit in the maintenance business management module, and support querying and exporting. Step S3: Upload the repair batch data to the repair workshop unit in the repair business management module through the scan repair, count repair or comprehensive repair upload mode to establish a repair batch file; Step S4: Assign operations to the personnel performing the current maintenance batch through the assignment unit, assign corresponding inspectors and maintenance personnel, and synchronize the assignment information to the printing module; Step S5: Based on the maintenance type, generate a bill of invoice through the settlement unit and switch between unsettled temporary storage and settled locked status. Step S6: For fire extinguishers determined to be scrapped during the maintenance process, the scrapped fire extinguisher information is scanned through the smart device program or uploaded through the maintenance process, and the waste recycling unit records and generates a recycling slip; Step S7: Based on the assigned personnel and maintenance data, select a template through the printing module and print the fire extinguisher maintenance certificate and maintenance notice card; Step S8: Maintain customer information and contract information and activate customer accounts through the customer management module; set reminder switches through the reminder module; generate a reminder list and push it to the repair station operation platform and smart device program terminal. Step S9: Summarize all fire extinguisher data through the fire extinguisher information unit, and support filtering and viewing by A / B labels, whether there are labels, and status to realize full life cycle management of fire extinguishers.