An elevator function usage guidance method, system, elevator, and medium

Abstract

The application discloses an elevator function use guiding method, system, elevator and medium, the elevator function use guiding method, including: obtaining passenger behavior characteristics and elevator state, elevator state includes elevator service mode, elevator standby condition, elevator line condition, elevator position, call registration condition and / or elevator fault condition; compare passenger behavior characteristics, elevator state with function trigger behavior characteristic library, judge whether passenger behavior characteristics belong to the intention trigger condition of a certain elevator function; if passenger behavior characteristics belong to the intention trigger condition of a certain elevator function, start the corresponding elevator function based on the confirmation information of the passenger, and feed back the correct trigger condition of the elevator function to the passenger. The application intelligently identifies the elevator function triggered by the intention of the passenger according to the behavior characteristics of the passenger, simultaneously feeds back the correct trigger condition of the elevator function to the passenger, provides function use guidance for the passenger, and improves the elevator experience of the passenger.

Description

Technical Field

[0001] This invention belongs to the field of elevator technology, specifically relating to an elevator function usage guidance method, system, elevator, and medium. Background Technology

[0002] Elevators, especially car-type elevators, are essential lifting and transport tools in modern life. Passengers typically rely on common sense and experience to judge the operation and functionality of elevators. However, different brands, and even different series of elevators from the same brand, differ in usage details and functions. The same function may require different triggering conditions on different types of elevators.

[0003] For example, regarding the function to cancel an internal call registration, usually, when a passenger mistakenly registers an internal call, the mistaken registration can be canceled through a pre-set action. Some elevators are configured to cancel a mistaken registration by long-pressing a panel button, some by double-clicking a panel button, and some may not have this function at all. When a passenger needs to cancel a mistakenly registered internal call in the elevator, they may try clicking or long-pressing the panel button multiple times. If they are unable to cancel the mistaken registration, the passenger will be confused and unsure whether the reason for the inability to cancel is that the elevator does not have an internal call registration cancellation function or that they are operating it incorrectly, thus reducing the passenger's user experience. Summary of the Invention

[0004] In order to overcome one or more of the above-mentioned technical defects, the present invention provides an elevator function usage guidance method, system, elevator and medium to improve passenger elevator riding efficiency and riding experience.

[0005] To address the aforementioned problems, the first aspect of this invention provides a method for guiding the use of elevator functions, comprising:

[0006] Acquire passenger behavior characteristics and elevator status, including elevator service mode, elevator standby status, elevator travel status, elevator load status, elevator location, elevator door status, call registration status, elevator allocation status and / or elevator malfunction status.

[0007] Compare passenger behavior characteristics, elevator status and function trigger behavior characteristic database to determine whether passenger behavior characteristics belong to the intention trigger conditions of a certain elevator function.

[0008] If a passenger's behavior characteristics match the triggering conditions for a certain elevator function, the corresponding elevator function will be activated based on the passenger's confirmation information, and the passenger will be informed of the correct triggering conditions for that elevator function.

[0009] Furthermore, before acquiring passenger behavior characteristics and elevator status, the process also includes:

[0010] Acquire several elevator functions and their triggering conditions for various types of elevators. The triggering conditions include elevator status, real-time values ​​of elevator input signals, or changes in elevator input signals within a preset time period.

[0011] Several triggering conditions corresponding to the same elevator function are merged to form an elevator function-intent triggering condition dataset, and a function triggering behavior feature library is constructed.

[0012] Furthermore, the acquisition of passenger behavioral characteristics includes:

[0013] Acquire input signals from elevator input devices, including panel button input signals and light curtain signals.

[0014] Furthermore, the acquisition of passenger behavioral characteristics includes:

[0015] Collect images and videos of passenger behavior;

[0016] Analyze images and videos of passenger behavior to identify and extract passenger behavior features.

[0017] Furthermore, the step of comparing passenger behavior characteristics, elevator status, and function trigger behavior characteristic database to determine whether the passenger behavior characteristics belong to the intent triggering conditions of a certain elevator function includes:

[0018] Convert passenger behavior characteristics and elevator status into Boolean and numerical values, and iterate through the behavior characteristic library.

[0019] If the target intent trigger condition is obtained through traversal and matching, the elevator function corresponding to that intent trigger condition is obtained.

[0020] Furthermore, if the passenger's behavioral characteristics meet the triggering conditions for a certain elevator function, the corresponding elevator function is activated based on the passenger's confirmation information, and the passenger is informed of the correct triggering conditions for the elevator function, including:

[0021] Based on the corresponding elevator function, the first voice message is broadcast to the passenger.

[0022] The elevator function is activated upon receiving and based on the second voice message from the passenger, and a third voice message is broadcast to the passenger, which is the correct trigger condition for the elevator function.

[0023] A second aspect of the present invention provides an elevator function usage guidance system for implementing the above-described elevator function usage guidance method, comprising:

[0024] Function trigger behavior feature library, including several elevator functions and several intent trigger conditions corresponding to each elevator function;

[0025] The behavior acquisition module is used to collect passenger behavior characteristics and elevator status;

[0026] The behavior judgment module is used to traverse the function trigger behavior feature library and determine whether the passenger behavior feature belongs to the function trigger behavior feature library. If the passenger behavior feature belongs to a certain elevator function intent trigger condition, the corresponding elevator function is started based on the passenger's confirmation information.

[0027] The voice interaction module is used for voice interaction with passengers.

[0028] A third aspect of the present invention provides an elevator, including a memory and a processor, wherein the memory stores a computer program, and the processor executes the computer program to implement the steps of the method described above.

[0029] A fourth aspect of the present invention provides a computer-readable storage medium having a computer program stored thereon, wherein the computer program, when executed by a processor, implements the steps of the method described above.

[0030] Compared with the prior art, the present invention has the following beneficial effects:

[0031] This invention discloses an elevator function usage guidance method and system. The method includes acquiring passenger behavior characteristics and elevator status, including elevator service mode, elevator standby status, elevator travel status, elevator location, call registration status, and / or elevator malfunction status. The method compares the passenger behavior characteristics and elevator status with a function trigger behavior characteristic database to determine if the passenger behavior characteristics fall under the intent trigger condition for a specific elevator function. If the passenger behavior characteristics fall under the intent trigger condition, the corresponding elevator function is activated based on the passenger's confirmation information, and the correct trigger condition for the elevator function is fed back to the passenger. By intelligently identifying the elevator function the passenger intends to trigger based on their behavior characteristics and simultaneously providing feedback on the correct trigger condition, this method provides function usage guidance and improves the passenger's elevator riding experience. Attached Figure Description

[0032] The specific embodiments of the present invention will be further described in detail below with reference to the accompanying drawings, wherein:

[0033] Figure 1 This is a flowchart of the elevator function usage guidance method described in Example 1;

[0034] Figure 2 This is a structural diagram of the elevator function guidance system described in Example 2;

[0035] Figure 3 This is a diagram of the internal communication structure of the elevator described in Example 3;

[0036] Labeling descriptions: 110, Function trigger behavior feature library; 120, Behavior acquisition module; 130, Behavior judgment module; 140, Voice interaction module. Detailed Implementation

[0037] The preferred embodiments of the present invention will be described below with reference to the accompanying drawings. It should be understood that the preferred embodiments described herein are for illustration and explanation only and are not intended to limit the present invention.

[0038] Example 1

[0039] This embodiment discloses a method for guiding the use of elevator functions, such as... Figure 1 It includes the following steps:

[0040] S1. Construct a feature library for triggering functional behaviors.

[0041] In this embodiment, step S1 includes:

[0042] Acquire several elevator functions and their triggering conditions for various types of elevators from different brands and different series of the same brand. The triggering conditions include elevator status, real-time values ​​of elevator input signals and / or changes in elevator input signals within a preset time period. Specifically, they can be set to level triggering or edge triggering according to actual needs.

[0043] Several trigger conditions corresponding to the same elevator function are merged to form an elevator function-intent trigger condition dataset, and a function trigger behavior feature library is constructed. For example, for the internal call registration cancellation function, some elevators are configured with the trigger condition of long-pressing a panel button to cancel, while others are configured with the trigger condition of double-clicking a panel button to cancel, etc. After merging these trigger conditions for the internal call registration cancellation function, an internal call registration cancellation-intent trigger condition dataset is formed. The intent trigger conditions include long-pressing a panel button to cancel, double-clicking a panel button to cancel, etc.

[0044] S2. Obtain passenger behavior characteristics and elevator status, including elevator service mode, elevator standby status, elevator travel status, elevator load status, elevator location, elevator door status, call registration status, elevator allocation status, and / or elevator malfunction status.

[0045] In this embodiment, obtaining passenger behavior characteristics includes:

[0046] Acquire input signals from elevator input devices, including panel button input signals, light curtain signals, or the current load status of the elevator.

[0047] In addition to acquiring the input signal from the elevator input device, in this embodiment, passenger behavior characteristics can also be acquired through image recognition. The acquisition of passenger behavior characteristics includes:

[0048] Collect images and videos of passenger behavior.

[0049] Analyze images and videos of passenger behavior to identify and extract passenger behavior features.

[0050] S3. Compare passenger behavior characteristics, elevator status, and function trigger behavior characteristic database to determine whether the passenger behavior characteristics belong to the intention trigger conditions of a certain elevator function.

[0051] In this embodiment, step S3 includes:

[0052] Convert passenger behavior characteristics and elevator status into Boolean and numerical values, and iterate through the behavior characteristic library.

[0053] If the target intent trigger condition is obtained through traversal and matching, the elevator function corresponding to that intent trigger condition is obtained.

[0054] S4. If the passenger's behavior characteristics fall under the triggering conditions of a certain elevator function, the corresponding elevator function will be activated based on the passenger's confirmation information, and the correct triggering conditions of the elevator function will be fed back to the passenger.

[0055] In this embodiment, step S4 includes:

[0056] Determine whether the elevator function corresponding to the intention trigger condition has been activated at this time.

[0057] If not activated, based on the corresponding elevator function, the first voice message will be broadcast to the passenger to confirm whether the elevator function needs to be activated.

[0058] The elevator function is activated upon receiving and based on the second voice message from the passenger, and a third voice message is broadcast to the passenger. The second voice message is the passenger's activation command, and the third voice message is the correct triggering condition for the elevator function.

[0059] Specifically, step S4 also includes:

[0060] Upon receiving a passenger's start command, determine whether the current elevator status allows the elevator to be started directly;

[0061] If the current elevator status allows the elevator function to be started directly, then start the elevator function directly.

[0062] If the current elevator status does not allow the elevator function to be started directly, the fourth voice message will be played to the passenger, indicating that the current elevator status does not meet the conditions for starting the function. At the same time, the third voice message will be played to the passenger, providing the correct trigger conditions for the elevator function.

[0063] Specifically, this also includes interacting with passengers via the elevator's touchscreen display:

[0064] The function activation confirmation message will be displayed on the screen;

[0065] Receive the start command input by the passenger on the screen;

[0066] Display the correct triggering conditions for the function on the screen.

[0067] Specifically, this also includes interacting with passengers via elevator panel buttons:

[0068] The function activation confirmation message will be displayed on the screen;

[0069] Receive the start command input by the passenger via the panel buttons;

[0070] Display the correct triggering conditions for the function on the screen.

[0071] When an elevator is equipped with an internal call registration cancellation function, the correct trigger condition is to cancel by double-clicking the panel floor button. The function trigger behavior feature library has a pre-stored internal call registration cancellation - intent trigger condition dataset. The intent trigger conditions include "internal call registration for a certain floor has been successfully registered + the panel floor button is pressed and held for a second preset time after the first preset time", "internal call registration for a certain floor has been successfully registered + the panel floor button is pressed multiple times within a fourth preset time after the third preset time", etc.

[0072] If, during elevator operation, the system detects "fifth-floor internal call successfully registered + 2 seconds later + fifth-floor panel button pressed and held for more than 1 second but less than 3 seconds," it determines that the passenger's behavior meets the trigger conditions for canceling the internal call registration. Since the passenger's behavior does not meet the correct trigger conditions for canceling the internal call registration, the fifth-floor internal call is not successfully canceled, and the elevator control system does not display a "successfully canceled internal call" marker. At this point, the first voice message is played to the passenger to confirm whether they want to cancel the internal call registration for that floor. Upon receiving the passenger's function activation command (in this embodiment, the passenger answers to confirm canceling the fifth-floor internal call registration), the internal call for that floor is canceled for the passenger, and the third voice message is played to the passenger. The third voice message corresponding to the internal call registration cancellation function is: "When more than one internal call is registered, this elevator can cancel the internal call command for that floor by double-clicking one of the registered internal call floor buttons within 1 second."

[0073] When an elevator is equipped with an extended door opening function, the correct triggering condition is to press and hold the door opening button when the elevator is level and opening. The extended door opening function - intent triggering condition dataset has been pre-stored in the function triggering behavior feature library. The intent triggering conditions include "the elevator is in the level and opening state, and the light curtain is blocked for a longer than the fifth preset time" and "the elevator is in the level and opening state, and the hall call direction button for the current running direction is pressed and held".

[0074] If, during elevator operation, the system detects that "the elevator is in a level, open door state, and the light curtain is blocked for more than 5 seconds," it determines that the passenger's behavior meets the trigger conditions for extending the door opening function. Since the passenger's behavior does not meet the correct trigger conditions for extending the door opening function, the elevator control system does not have a flag indicating that the function should be activated. At this point, the system plays a first voice message to the passenger to confirm whether they wish to extend the door opening. Upon receiving the passenger's function activation command (in this embodiment, the passenger confirms the extension), the system extends the door opening time and plays a third voice message: "With the elevator in a level, open door state, press and hold the door opening button inside the car for more than 2 seconds to activate the extended door opening mode."

[0075] When an elevator is equipped with an overload function that automatically registers other elevators outside the hall to provide service, the function trigger behavior feature database has a pre-stored dataset of overload automatic elevator call intent trigger conditions. Intent trigger conditions include "the elevator is overloaded in the door zone + the light curtain action exceeds the preset number of times + the elevator door opening time exceeds the sixth preset time", etc.

[0076] If, during elevator operation, the system detects "elevator overload at the door zone," "light curtain activation more than 8 times," and "elevator door not closing for an extended period," it determines that the passenger's behavior triggers the automatic overload call function. At this point, because the passenger is unaware that the elevator control system has arranged for another elevator to serve them and continues to repeatedly attempt to ride the current elevator, the elevator control system will broadcast a third voice message informing the passenger that the elevator is overloaded and that the automatic overload call function has been activated to arrange for another elevator to serve them quickly. The passenger is advised not to repeatedly attempt to ride the overloaded elevator.

[0077] The elevator function usage guidance method and system disclosed in this invention intelligently identify the elevator functions that passengers intend to trigger based on their behavioral characteristics, and simultaneously provide feedback to passengers on the correct triggering conditions for the elevator functions, thereby providing function usage guidance, improving passenger elevator riding efficiency and enhancing passenger elevator riding experience.

[0078] Example 2

[0079] This embodiment discloses an elevator function usage guidance system for implementing the elevator function usage guidance method described in Embodiment 1, such as... Figure 2The system includes a function trigger behavior feature library 110, a behavior acquisition module 120, a behavior judgment module 130, and a voice interaction module 140. The function trigger behavior feature library 110 includes several elevator functions and several intent trigger conditions corresponding to each elevator function. The behavior acquisition module 120 is used to collect passenger behavior features and elevator status. The behavior judgment module 130 is used to traverse the function trigger behavior feature library and determine whether the passenger behavior features belong to the function trigger behavior feature library. If the passenger behavior features belong to a certain elevator function intent trigger condition, the corresponding elevator function is started based on the passenger's confirmation information. The voice interaction module 140 is used to interact with passengers via voice.

[0080] Each intent trigger condition in the function trigger behavior feature library 110 includes the elevator status, the real-time value of the input signal, and / or the change value of the input signal within a preset time. The behavior acquisition module 120 obtains the elevator status by monitoring the elevator controller. The elevator status includes the elevator service mode, elevator standby status, elevator travel status, elevator load status, elevator position, elevator door status, call registration status, elevator allocation status, and / or elevator malfunction status, etc.; and monitors the input signals fed back by various input devices of the elevator, including panel button input signals, light curtain signals, or the current load status of the elevator, etc.

[0081] Specifically, the voice interaction module 140 includes a speaker and a microphone installed inside the car.

[0082] For other specific implementation details, please refer to Example 1, which will not be repeated here.

[0083] Example 3

[0084] This embodiment discloses an elevator, whose internal communication structure diagram can be shown as follows: Figure 3 As shown, the elevator includes a processor, memory, and interfaces connected via a system bus. The processor provides computing and control capabilities. The memory includes non-volatile storage media and internal memory. The non-volatile storage media stores the operating system, computer programs, and databases. The internal memory provides an environment for the operation of the operating system and computer programs stored in the non-volatile storage media. The elevator's interfaces include I / O interfaces and communication interfaces for communicating with external networks.

[0085] Those skilled in the art will understand that Figure 3 The structure shown is merely a block diagram of a portion of the structure related to the present application and does not constitute a limitation on the elevator to which the present application is applied. A specific elevator may include more or fewer components than those shown in the figure, or combine certain components, or have different component arrangements.

[0086] Specifically, the elevator includes a memory and a processor. The memory stores a computer program, and the processor executes the computer program to perform the following steps:

[0087] Acquire passenger behavior characteristics and elevator status, including elevator service mode, elevator standby status, elevator travel status, elevator load status, elevator location, elevator door status, call registration status, elevator allocation status and / or elevator malfunction status.

[0088] Compare passenger behavior characteristics, elevator status and function trigger behavior characteristic database to determine whether passenger behavior characteristics belong to the intention trigger conditions of a certain elevator function.

[0089] If a passenger's behavior characteristics match the triggering conditions for a certain elevator function, the corresponding elevator function will be activated based on the passenger's confirmation information, and the passenger will be informed of the correct triggering conditions for that elevator function.

[0090] Specifically, when the processor executes a computer program, it also performs the following steps:

[0091] Obtain several elevator functions and their triggering conditions for various types of elevators;

[0092] Several triggering conditions corresponding to the same elevator function are merged to form an elevator function-intent triggering condition dataset, and a function triggering behavior feature library is constructed.

[0093] Specifically, when the processor executes a computer program, it also performs the following steps:

[0094] Obtain the input signal from the elevator input device.

[0095] Specifically, when the processor executes a computer program, it also performs the following steps:

[0096] Collect images and videos of passenger behavior;

[0097] Analyze images and videos of passenger behavior to identify and extract passenger behavior features.

[0098] Specifically, when the processor executes a computer program, it also performs the following steps:

[0099] Convert passenger behavior characteristics and elevator status into Boolean and numerical values, and iterate through the behavior characteristic library.

[0100] If the target intent trigger condition is obtained through traversal and matching, the elevator function corresponding to that intent trigger condition is obtained.

[0101] Specifically, when the processor executes a computer program, it also performs the following steps:

[0102] Based on the corresponding elevator function, the first voice message is broadcast to the passenger.

[0103] The elevator function is activated upon receiving and based on the second voice message from the passenger, and a third voice message is broadcast to the passenger.

[0104] Example 4

[0105] This embodiment discloses a computer-readable storage medium storing a computer program thereon, which, when executed by a processor, performs the following steps:

[0106] Acquire passenger behavior characteristics and elevator status, including elevator service mode, elevator standby status, elevator travel status, elevator load status, elevator location, elevator door status, call registration status, elevator allocation status and / or elevator malfunction status.

[0107] Compare passenger behavior characteristics, elevator status and function trigger behavior characteristic database to determine whether passenger behavior characteristics belong to the intention trigger conditions of a certain elevator function.

[0108] If a passenger's behavior characteristics match the triggering conditions for a certain elevator function, the corresponding elevator function will be activated based on the passenger's confirmation information, and the passenger will be informed of the correct triggering conditions for that elevator function.

[0109] Furthermore, when the computer program is executed by the processor, it also performs the following steps:

[0110] Obtain several elevator functions and their triggering conditions for various types of elevators;

[0111] Several triggering conditions corresponding to the same elevator function are merged to form an elevator function-intent triggering condition dataset, and a function triggering behavior feature library is constructed.

[0112] Furthermore, when the computer program is executed by the processor, it also performs the following steps:

[0113] Obtain the input signal from the elevator input device.

[0114] Furthermore, when the computer program is executed by the processor, it also performs the following steps:

[0115] Collect images and videos of passenger behavior;

[0116] Analyze images and videos of passenger behavior to identify and extract passenger behavior features.

[0117] Furthermore, when the computer program is executed by the processor, it also performs the following steps:

[0118] Convert passenger behavior characteristics and elevator status into Boolean and numerical values, and iterate through the behavior characteristic library.

[0119] If the target intent trigger condition is obtained through traversal and matching, the elevator function corresponding to that intent trigger condition is obtained.

[0120] Furthermore, when the computer program is executed by the processor, it also performs the following steps:

[0121] Based on the corresponding elevator function, the first voice message is broadcast to the passenger.

[0122] The elevator function is activated upon receiving and based on the second voice message from the passenger, and a third voice message is broadcast to the passenger.

[0123] Those skilled in the art will understand that all or part of the processes in the methods of the above embodiments can be implemented by a computer program instructing related hardware. The computer program can be stored in a non-volatile computer-readable storage medium, and when executed, it can include the processes of the embodiments of the above methods. Any references to memory, databases, or other media used in the embodiments provided in this application can include at least one of non-volatile and volatile memory. Non-volatile memory can include read-only memory (ROM), magnetic tape, floppy disk, flash memory, optical memory, high-density embedded non-volatile memory, resistive random access memory (ReRAM), magnetic random access memory (MRAM), ferroelectric random access memory (FRAM), phase change memory (PCM), graphene memory, etc. Volatile memory can include random access memory (RAM) or external cache memory, etc. By way of illustration and not limitation, RAM can take many forms, such as Static Random Access Memory (SRAM) or Dynamic Random Access Memory (DRAM). The databases involved in the embodiments provided in this application may include at least one type of relational database and non-relational database. Non-relational databases may include, but are not limited to, blockchain-based distributed databases. The processors involved in the embodiments provided in this application may be general-purpose processors, central processing units, graphics processing units, digital signal processors, programmable logic devices, quantum computing-based data processing logic devices, etc., and are not limited to these.

[0124] The technical features of the above embodiments can be combined in any way. For the sake of brevity, not all possible combinations of the technical features in the above embodiments are described. However, as long as there is no contradiction in the combination of these technical features, they should be considered to be within the scope of this specification.

[0125] The above description is merely a preferred embodiment of the present invention and is not intended to limit the present invention in any way. Therefore, any modifications, equivalent changes, and alterations made to the above embodiments based on the technical essence of the present invention without departing from the scope of the present invention shall still fall within the scope of the present invention.

Claims

1. A method for guiding the use of elevator functions, characterized in that, include: Acquire passenger behavior characteristics and elevator status; Compare passenger behavior characteristics, elevator status and function trigger behavior characteristic database to determine whether passenger behavior characteristics belong to the intention trigger conditions of a certain elevator function. If a passenger's behavior characteristics match the triggering conditions for a certain elevator function, the corresponding elevator function will be activated based on the passenger's confirmation information, and the passenger will be informed of the correct triggering conditions for that elevator function.

2. The elevator function usage guidance method according to claim 1, characterized in that, Before acquiring passenger behavior characteristics and elevator status, the process also includes: Acquire several elevator functions and their triggering conditions for various types of elevators. The triggering conditions include elevator status, real-time values ​​of elevator input signals, or changes in elevator input signals within a preset time period. Several triggering conditions corresponding to the same elevator function are merged to form an elevator function-intent triggering condition dataset, and a function triggering behavior feature library is constructed.

3. The elevator function usage guidance method according to claim 1, characterized in that, The acquisition of passenger behavior characteristics includes: Acquire input signals from elevator input devices, including panel button input signals and light curtain signals.

4. The elevator function usage guidance method according to claim 1, characterized in that, The acquisition of passenger behavior characteristics includes: Collect images and videos of passenger behavior; Analyze images and videos of passenger behavior to identify and extract passenger behavior features.

5. The elevator function usage guidance method according to claim 1, characterized in that, The step of comparing passenger behavior characteristics, elevator status, and function trigger behavior characteristic database to determine whether the passenger behavior characteristics belong to the intention trigger conditions of a certain elevator function includes: Convert passenger behavior characteristics and elevator status into Boolean and numerical values, and iterate through the behavior characteristic library. If the target intent trigger condition is obtained through traversal and matching, the elevator function corresponding to that intent trigger condition is obtained.

6. The elevator function usage guidance method according to claim 1, characterized in that, If a passenger's behavioral characteristics match the triggering condition for a certain elevator function, the corresponding elevator function is activated based on the passenger's confirmation information, and the passenger is informed of the correct triggering condition for that elevator function, including: Based on the corresponding elevator function, the first voice message is broadcast to the passenger. The first voice message is used to ask the customer whether they confirm the activation of the corresponding elevator function. The elevator function is activated upon receiving and based on the second voice message from the passenger, and a third voice message is broadcast to the passenger, which is the correct trigger condition for the elevator function.

7. An elevator function usage guidance system, used to implement the elevator function usage guidance method according to any one of claims 1-6, characterized in that, include: Function trigger behavior feature library, including several elevator functions and several intent trigger conditions corresponding to each elevator function; The behavior acquisition module is used to collect passenger behavior characteristics and elevator status; The behavior judgment module is used to traverse the function trigger behavior feature library and determine whether the passenger behavior feature belongs to the function trigger behavior feature library. If the passenger behavior feature belongs to a certain elevator function intent trigger condition, the corresponding elevator function is started based on the passenger's confirmation information. The voice interaction module is used for voice interaction with passengers.

8. An elevator, comprising a memory and a processor, wherein the memory stores a computer program, characterized in that, When the processor executes the computer program, it implements the steps of the method according to any one of claims 1 to 6.

9. A computer-readable storage medium having a computer program stored thereon, characterized in that, When the computer program is executed by a processor, it implements the steps of the method according to any one of claims 1 to 6.

Images