An intelligent management method and system for outsourcing procurement in the construction industry and an intelligent terminal

Abstract

The application relates to a kind of construction industry procurement outsourcing intelligent management method, system and intelligent terminal, relate to the field of outsourcing service management technology, which includes obtaining outsourcing project demand;Find outsourcing service provider, form to meet outsourcing service provider group;Based on the demand side, obtain service comprehensive evaluation;When service comprehensive evaluation does not exist, define new outsourcing service provider;Based on outsourcing project demand determination and similar demand side similar demand side;Based on similar demand side, obtain new service comprehensive evaluation;Based on service comprehensive evaluation and new service comprehensive evaluation, the outsourcing service provider in the outsourcing service provider group is sorted and recommended to demand side in turn.The application has these outsourcing business according to the evaluation of these outsourcing business by demand side in the process of historical cooperation to carry out sorting recommendation, so that demand side can find the outsourcing business that meets the demand and cooperates more happily in the first time, and the evaluation is higher, improves the efficiency of outsourcing management effect.

Description

Technical Field

[0001] This invention relates to the field of outsourcing service management technology, and in particular to an intelligent management method, system and intelligent terminal for procurement outsourcing in the construction industry. Background Technology

[0002] The current construction industry is characterized by large-scale projects, diversified business models, and precise project schedules. Engineering projects involve a wide variety of building materials, long supply chains, and large geographical spans. Driven by both industry trends and business needs, procurement outsourcing has become a mainstream choice for construction companies to optimize supply chain management, reduce operating costs, improve project execution efficiency, and strengthen core market competitiveness.

[0003] In related technologies, such as Chinese invention application with publication number CN104331771A, a one-stop service outsourcing management system for micro and small enterprises is disclosed, including a demand determination subsystem and an immediate implementation subsystem. The demand determination subsystem determines and analyzes the customer's needs into one or more main needs and corresponding related items, i.e., secondary needs, thereby forming a complete list of demand options. At the same time, it determines the solution based on the key needs in the demand option list, imports the solution into the immediate implementation subsystem for decomposition, and distributes it to the service provider for implementation.

[0004] When there are many outsourcing providers that meet the needs of the aforementioned technologies, the client needs to review them one by one. However, sometimes some outsourcing providers listed earlier in the list are those with whom the client had a poor impression, but the impression may not be strong enough to be remembered in a short time. On the other hand, some outsourcing providers with a good impression are listed later in the list, which makes it difficult for the client to select a suitable outsourcing provider during the review process, increasing the difficulty of outsourcing. Summary of the Invention

[0005] To address the issue that when there are many outsourcing providers to meet the needs, the client has to manually browse through them one by one, making it difficult to select a suitable provider and increasing the difficulty of outsourcing selection. This invention provides a method, system, and intelligent terminal for intelligent management of outsourcing procurement in the construction industry.

[0006] In a first aspect, the present invention provides an intelligent management method for procurement outsourcing in the construction industry, employing the following technical solution:

[0007] A smart management method for procurement outsourcing in the construction industry includes:

[0008] Obtain the outsourcing project requirements created by the client;

[0009] Based on the outsourcing project requirements, a suitable outsourcing service provider is found from a pre-set outsourcing service provider database. This outsourcing service provider is then grouped together to form a suitable outsourcing service provider group, which includes all outsourcing service providers that meet the outsourcing project requirements.

[0010] Based on the demand side's acquisition of a comprehensive service evaluation corresponding to the outsourcing service providers in the outsourcing service provider group, the comprehensive service evaluation is the demand side's evaluation of the services provided by the outsourcing service providers in the outsourcing service provider group;

[0011] If a comprehensive service evaluation does not exist, the outsourced service provider for which no comprehensive service evaluation exists shall be defined as a new outsourced service provider.

[0012] Based on the determination of outsourcing project requirements and similar demanders with similar demanders;

[0013] Based on the comprehensive service evaluation of the new outsourcing service provider obtained by similar demanders, the comprehensive service evaluation is defined as the new service comprehensive evaluation.

[0014] Based on the comprehensive service evaluation and the comprehensive new service evaluation, outsourcing service providers within the outsourcing service provider group are ranked and recommended to the demand side in sequence.

[0015] By adopting the above technical solution, outsourcing providers that meet the requirements are first selected. Then, these outsourcing providers are sorted and recommended according to the client's evaluation of these outsourcing providers in the past cooperation process. This allows the client to find outsourcing providers that meet the requirements and have a pleasant cooperation and high evaluation as soon as possible, without having to search through subsequent outsourcing providers, thus improving the efficiency of outsourcing management.

[0016] Optionally, methods for obtaining comprehensive service evaluation and new comprehensive service evaluation, and for ranking outsourcing service providers within the outsourcing service provider group based on the comprehensive service evaluation and new comprehensive service evaluation, include:

[0017] When both comprehensive service evaluation and new comprehensive service evaluation exist, outsourcing service providers within the outsourcing service provider group are ranked based on both the new comprehensive service evaluation and the comprehensive service evaluation.

[0018] When a new service comprehensive evaluation does not exist, a standard service comprehensive evaluation is determined and defined as the new service comprehensive evaluation corresponding to the new outsourcing service provider. Based on the new service comprehensive evaluation and the service comprehensive evaluation, outsourcing service providers that meet the requirements of the outsourcing service provider group are ranked.

[0019] By adopting the above technical solution, when there is no prior cooperation and no similar client, the service evaluation of the outsourcing service provider is used as the service evaluation of the client for ranking and recommendation, thereby improving the rationality of the recommended position setting of new outsourcing service providers.

[0020] Optional methods for determining the comprehensive evaluation of standard services include:

[0021] Obtain the overall service evaluation and total number of evaluations from the demand side for all outsourcing service providers, and define the overall service evaluation as the actual overall evaluation;

[0022] The actual comprehensive evaluations are screened to obtain the same actual comprehensive evaluations, and the number of identical evaluations corresponding to the same actual comprehensive evaluations is calculated.

[0023] The same evaluation ratio is determined based on the same number of evaluations and the total number of evaluations;

[0024] When the same evaluation ratio is greater than the preset default critical ratio, the same actual comprehensive evaluation will be output as the standard service comprehensive evaluation;

[0025] When the same evaluation ratio is less than the default critical ratio, the actual comprehensive evaluations are sorted to obtain the comprehensive evaluation order;

[0026] The median actual comprehensive evaluation is determined based on the comprehensive evaluation order and output as the standard service comprehensive evaluation.

[0027] By adopting the above technical solution, if most of the evaluation values ​​are the same, it means that the user has a default habitual evaluation value. In this case, the default evaluation value is used as the standard value for output. If most of the evaluation values ​​are different, it means that most of them are different. In order to make the standard value more reasonable, it is set to the median value, which improves the rationality of the comprehensive evaluation of standard services.

[0028] Optionally, it also includes a subsequent method for outputting a standard service comprehensive evaluation when a service comprehensive evaluation does not exist, the method including:

[0029] The outsourced service provider that serves as the output of the standard service comprehensive evaluation is defined as the assumed outsourced service provider;

[0030] After the assumed outsourcing service provider is selected, obtain the client's assumed comprehensive evaluation of the assumed outsourcing service provider and replace the standard service comprehensive evaluation corresponding to the assumed outsourcing service provider.

[0031] If the outsourcing service provider is not selected but falls into the group that satisfies the requirements of the outsourcing service provider, the comprehensive evaluation of the standard service corresponding to the assumed outsourcing service provider will be re-determined.

[0032] By adopting the above technical solutions, if none of them exist, the details are transformed based on the differences between the evaluations of the evaluated clients and the current clients, thereby obtaining an approximate evaluation value when evaluating according to the client, which improves the rationality of the evaluation value setting for new outsourcing service providers.

[0033] Optionally, it also includes a method for ranking outsourcing service providers within a group that meet the requirements based on a comprehensive service evaluation when no similar demanders exist. This method includes:

[0034] Based on the reverse lookup of the new outsourcing service provider, the corresponding demand party that has output the comprehensive service evaluation is defined as the evaluation demand party, and the comprehensive service evaluation corresponding to the evaluation demand party is defined as the reference comprehensive evaluation.

[0035] When there is an evaluation demander, the reference comprehensive evaluation is decomposed based on the preset evaluation categories to obtain the category value corresponding to each evaluation category;

[0036] Based on the evaluation of the demand side and the conversion method of the demand side from the pre-set relevant database;

[0037] The category values ​​of the corresponding evaluation categories are transformed based on the transformation method to obtain the expected category values;

[0038] The predicted comprehensive evaluation is obtained by integrating the predicted category values ​​and evaluation categories;

[0039] The outsourcing service providers within the outsourcing service provider group are ranked based on the expected comprehensive evaluation and the comprehensive service evaluation.

[0040] When the demand side does not exist, a standard service comprehensive evaluation is determined and defined as the new service comprehensive evaluation corresponding to the new outsourcing service provider. Based on the new service comprehensive evaluation and the service comprehensive evaluation, the outsourcing service providers in the outsourcing service provider group are ranked.

[0041] By adopting the above technical solution, although it has been included in the recommendation as a standard evaluation, if it is still not selected, the standard evaluation of outsourcing service providers will be redefined according to the real-time situation, so as to update the evaluation system and the recommended position of outsourcing service providers in real time.

[0042] Optionally, it also includes a method for updating the overall service evaluation, which includes:

[0043] No adjustments will be made if the outsourcing service provider corresponding to the overall service evaluation is not selected.

[0044] When an outsourcing service provider corresponding to the comprehensive service evaluation is selected, that outsourcing service provider is defined as the current outsourcing service provider;

[0045] Get the current service evaluation after the outsourcing service provider has completed the service;

[0046] The evaluation deviation is calculated based on the current service evaluation and the overall service evaluation.

[0047] When the evaluation deviation is less than the preset floating threshold ratio, the comprehensive service evaluation is updated based on the current service evaluation to obtain an updated service evaluation;

[0048] No update will be performed if the evaluation deviation is greater than the floating critical ratio.

[0049] By adopting the above technical solution, if a cooperation is selected, it will be comprehensively updated based on the evaluation after selection, thereby improving the real-time nature of the service comprehensive evaluation update.

[0050] Optional, also includes:

[0051] The sorted outsourcing service providers are defined as the sequential outsourcing service providers group, and the outsourcing service providers ranked first are defined as the top outsourcing service providers. The comprehensive service evaluation of the top outsourcing service providers is defined as the comprehensive service evaluation of the top outsourcing service providers.

[0052] The current recommended selection count of the current outsourcing service provider is determined based on the same order of outsourcing service providers, and the previous recommended selection count of the previous outsourcing service provider is determined based on the same order of outsourcing service providers.

[0053] If the number of times a previous recommendation is selected is greater than the number of times a current recommendation is selected, the overall service evaluation will be updated according to the updated service evaluation, and the order of the outsourced service provider groups will be updated accordingly.

[0054] If the number of times a previous recommendation is selected is less than the number of times a current recommendation is selected, and the previous service evaluation is higher than the updated service evaluation, the service evaluation will be updated according to the previous service evaluation and the order of updates will be outsourced service provider groups.

[0055] If the number of times a previous recommendation is selected is less than the number of times a current recommendation is selected, and the overall service rating of the previous service is lower than the updated service rating, the overall service rating will be updated according to the updated service rating, and the order of the updated service provider groups will be updated.

[0056] By adopting the above technical solution, if the number of times selected has significantly exceeded the number of times the former has been selected, it means that the actual service comprehensive evaluation should be higher, but it is just due to human judgment. Therefore, at this time, the service comprehensive evaluation will be automatically updated to the higher of the updated service evaluation or the former service comprehensive evaluation, thereby improving the automation of service comprehensive evaluation updates.

[0057] Optionally, it also includes a method for recommending outsourcing service providers corresponding to the sequential outsourcing service provider group to the client in order when the evaluation deviation is greater than the floating critical ratio. This method includes:

[0058] Record the number of times the current large deviation occurs when the evaluation deviation exceeds the floating critical ratio;

[0059] If the number of large deviations is less than the preset short-term critical number, the outsourcing service provider group will not be updated and will be directly recommended to the client in sequence.

[0060] When the current number of large deviations is greater than the short-term critical number but less than the preset long-term critical number, the comprehensive service evaluation is updated only at the current number of large deviations according to the updated service evaluation, and the outsourced service provider group is updated in the order of the outsourced service provider group, and recommended to the demand party in turn until the current number of large deviations is less than the short-term critical number or greater than the long-term critical number.

[0061] When the number of large deviations exceeds the number of critical deviations over a long period, the comprehensive service evaluation is updated according to the updated service evaluation, and the outsourced service provider group is updated in order and recommended to the demand party in sequence.

[0062] When the evaluation deviation is less than the floating critical ratio, the number of times the current large deviation occurs is re-recorded.

[0063] By adopting the above technical solution, when evaluations differ, it may be due to changes in the client's needs. The decision to update the evaluation in a short period, keep it unchanged for a long period, or update it constantly depends on whether the change in the client's needs is temporary or permanent. This improves the rationality of real-time updates to the comprehensive service evaluation.

[0064] Secondly, this invention provides an intelligent management system for procurement outsourcing in the construction industry, employing the following technical solution:

[0065] A smart management system for procurement outsourcing in the construction industry, comprising:

[0066] The acquisition module is used to acquire outsourcing project requirements, meet the needs of outsourcing service provider groups, and conduct comprehensive evaluations of outsourcing service providers and their services.

[0067] A memory for storing the program of the control method for the intelligent management method of procurement outsourcing in the construction industry as described above;

[0068] The processor loads and executes programs from memory.

[0069] By adopting the above technical solution, outsourcing providers that meet the requirements are first selected. Then, these outsourcing providers are sorted and recommended according to the client's evaluation of these outsourcing providers in the past cooperation process. This allows the client to find outsourcing providers that meet the requirements and have a pleasant cooperation and high evaluation as soon as possible, without having to search through subsequent outsourcing providers, thus improving the efficiency of outsourcing management.

[0070] Thirdly, the present invention provides a smart terminal, which adopts the following technical solution:

[0071] A smart terminal includes a memory and a processor, wherein the memory stores a computer program that can be loaded by the processor and executed using any of the methods described above.

[0072] By adopting the above technical solution, outsourcing providers that meet the requirements are first selected. Then, these outsourcing providers are sorted and recommended according to the client's evaluation of these outsourcing providers in the past cooperation process. This allows the client to find outsourcing providers that meet the requirements and have a pleasant cooperation and high evaluation as soon as possible, without having to search through subsequent outsourcing providers, thus improving the efficiency of outsourcing management.

[0073] In summary, the present invention has at least one of the following beneficial technical effects:

[0074] 1. First, select outsourcing providers that meet the needs, and then sort and recommend these outsourcing providers according to the client's evaluation of these outsourcing providers in the past cooperation process. This allows the client to find outsourcing providers that meet the needs and have a pleasant cooperation and high evaluation as soon as possible, thereby improving the efficiency of outsourcing management.

[0075] 2. When there is no prior cooperation, the service evaluation of the outsourcing service provider is used as the service evaluation of the client with similar needs to rank and recommend the service provider, which improves the rationality of the recommended position of new outsourcing service providers;

[0076] 3. If a collaboration is selected, the evaluation will be updated comprehensively based on the selected evaluation, thus improving the real-time nature of the service evaluation update. Attached Figure Description

[0077] Figure 1 This is a flowchart of an intelligent management method for procurement outsourcing in the construction industry, as described in this application.

[0078] Figure 2 This is a flowchart of a method for obtaining a comprehensive service evaluation and a new comprehensive service evaluation, and ranking outsourcing service providers within the outsourcing service provider group based on the comprehensive service evaluation and the new comprehensive service evaluation, as described in this application embodiment.

[0079] Figure 3 This is a flowchart of the method for determining the comprehensive evaluation of standard services in the embodiments of this application. Detailed Implementation

[0080] The present invention will now be described in further detail with reference to the accompanying drawings and embodiments.

[0081] This invention discloses an intelligent management method for procurement outsourcing in the construction industry. (Refer to...) Figure 1 A method for intelligent management of procurement outsourcing in the construction industry includes:

[0082] Step 100: Obtain the outsourcing project requirements created by the client.

[0083] The client is the party that needs to outsource a project and has specific requirements, such as a construction company. Outsourcing project requirements specify the conditions the client expects the outsourced project to meet, as well as the requirements for the outsourcing service provider. These requirements can be obtained by creating a table in the system that includes as many requirement categories as possible, and then setting multiple options within the table according to each requirement category.

[0084] Step 101: Based on the outsourcing project requirements, find suitable outsourcing service providers from the preset outsourcing service provider database, and combine these outsourcing service providers to form a suitable outsourcing service provider group.

[0085] The "Compliant Outsourcing Service Provider Group" includes all outsourcing service providers that meet the requirements of the outsourcing project. The database stores a mapping between outsourcing project requirements and outsourcing service providers; that is, for each outsourcing service provider, there are options for meeting or not meeting the requirements in each aspect. When every option meets the outsourcing project requirements, the provider is selected as the corresponding outsourcing service provider. This database is generated by the entire system's evaluation of each outsourcing service provider and by the outsourcing service providers' self-evaluation. When the system receives a corresponding outsourcing project requirement, it automatically retrieves the corresponding outsourcing service provider from the database, outputs the results, and then integrates them into the "Compliant Outsourcing Service Provider Group."

[0086] Step 102: Based on the demand side, obtain the comprehensive service evaluation corresponding to the outsourcing service providers in the outsourcing service provider group.

[0087] The overall service evaluation is the client's assessment of the services provided by the outsourcing service providers within the outsourcing service provider group. This evaluation is generated after the outsourcing service provider undertakes the client's outsourcing project. Unlike outsourcing project requirements, which focus on passive functions and actual conditions, the overall service evaluation emphasizes the client's subjective evaluation.

[0088] The evaluation can be obtained by providing feedback and recording it in the system after each completion, and then searching for the corresponding comprehensive service evaluation based on different demanders.

[0089] Step 103: If the comprehensive service evaluation does not exist, define the outsourced service provider that does not have a comprehensive service evaluation as a new outsourced service provider.

[0090] If there is no comprehensive service evaluation, it means that an outsourcing service provider has not yet cooperated with the client, and it is unknown whether it meets the client's requirements. Therefore, it is necessary to determine the corresponding evaluation.

[0091] Step 104: Identify similar demanders based on the outsourcing project requirements.

[0092] Similar stakeholders are those whose outsourcing project requirements are similar to those of the original stakeholders. They can be identified by having identical critical requirements and similar, less important requirements. The categories of critical and unimportant requirements can be defined by the stakeholders themselves.

[0093] Step 105: Obtain the comprehensive service evaluation of the new outsourcing service provider based on similar demanders, and define the comprehensive service evaluation as the new service evaluation.

[0094] The method for obtaining this information is the same as in step 102, and will not be repeated here.

[0095] Step 106: Based on the comprehensive service evaluation and the comprehensive new service evaluation, rank the outsourcing service providers within the outsourcing service provider group and recommend them to the demand side in sequence.

[0096] The sorting method can be to prioritize those with higher ratings and recommend them first, while those with lower ratings will be ranked later. Here, if all outsourcing service providers have corresponding ratings, then the outsourcing service providers within the group that meet the overall service evaluation will be ranked and recommended to the client in that order.

[0097] Reference Figure 2 Methods for obtaining comprehensive service evaluation and new comprehensive service evaluation, and ranking outsourcing service providers within the outsourcing service provider group based on the comprehensive service evaluation and new comprehensive service evaluation, include:

[0098] Step 200: If both the comprehensive service evaluation and the new comprehensive service evaluation exist, rank the outsourcing service providers within the outsourcing service provider group based on the new comprehensive service evaluation and the comprehensive service evaluation.

[0099] If a comprehensive service evaluation exists, it means that the client and the outsourcing service providers in the group have all worked together and have a certain impression and perception of each other, so they can be ranked directly.

[0100] The existence of a new service comprehensive evaluation indicates that the new service comprehensive evaluation can serve as a reference for evaluating outsourcing service providers with whom we have not cooperated before, and therefore it can be added to the service comprehensive evaluation for ranking.

[0101] Step 201: When a new service comprehensive evaluation does not exist, determine the standard service comprehensive evaluation and define it as the new service comprehensive evaluation corresponding to the new outsourcing service provider. Then, based on the new service comprehensive evaluation and the service comprehensive evaluation, rank the outsourcing service providers in the outsourcing service provider group that meet the requirements.

[0102] The standard service evaluation is a comprehensive assessment defined directly when there has been no prior cooperation or reference from other clients. The method for determining this evaluation can be manually set or derived from subsequent settings.

[0103] Reference Figure 3 The methods for determining the comprehensive evaluation of standard services include:

[0104] Step 300: Obtain the overall service evaluation and total number of evaluations from the demand side for all outsourcing service providers, and define the overall service evaluation as the actual overall evaluation.

[0105] The total rating count represents the number of comprehensive service ratings submitted by the client to all outsourcing service providers. This count can be accumulated, meaning the count increments by one each time a comprehensive service rating is obtained.

[0106] Step 301: Filter the actual comprehensive evaluations to obtain the same actual comprehensive evaluations, and calculate the number of identical evaluations corresponding to the same actual comprehensive evaluations.

[0107] "Same actual comprehensive evaluation" refers to actual comprehensive evaluations with identical evaluation values. "Same evaluation number" refers to the quantity of identical actual comprehensive evaluations.

[0108] If there are two sets of identical actual comprehensive evaluations, the number of identical evaluations is counted separately for each set, rather than being combined.

[0109] Step 302: Determine the proportion of identical evaluations based on the number of identical evaluations and the total number of evaluations.

[0110] The proportion of identical evaluations refers to the percentage of identical overall evaluations. It is determined by dividing the number of identical evaluations by the total number of evaluations.

[0111] Step 303: When the same evaluation ratio is greater than the preset default critical ratio, the same actual comprehensive evaluation is output as the standard service comprehensive evaluation.

[0112] The default critical ratio is manually set. If it exceeds this value, it indicates that, under normal circumstances, the ratio will generally be set to that evaluation value. It serves as a reference value for judging this condition. Here, the default critical ratio is 50% or higher, so there are no situations where two or more identical evaluation ratios exceed the default critical ratio. Based on actual work processes, professionals in this field record and convert each comprehensive evaluation into an evaluation ratio, and then set a default critical ratio based on their experience. For evaluations exceeding this ratio, all identical evaluation ratios corresponding to the same actual comprehensive evaluation are output as standard service comprehensive evaluations. Conversely, all identical evaluation ratios corresponding to the same actual comprehensive evaluation are not output as standard service comprehensive evaluations. When the identical evaluation ratio is greater than the default critical ratio, it indicates that, under normal circumstances, the output will generally follow the same actual comprehensive evaluation, and therefore, the same actual comprehensive evaluation will be output as the standard service comprehensive evaluation.

[0113] Step 304: Sort the actual comprehensive evaluations when the same evaluation ratio is less than the default critical ratio to obtain the comprehensive evaluation order.

[0114] If the proportion of identical evaluations is less than the default critical ratio, it means that the same actual comprehensive evaluation, as the standard service comprehensive evaluation output, is not reliable for reference.

[0115] The overall evaluation order is the order in which the actual overall evaluations are sorted by size.

[0116] Step 305: Determine the median actual comprehensive evaluation based on the comprehensive evaluation order and output it as the standard service comprehensive evaluation.

[0117] The median actual comprehensive evaluation is the actual comprehensive evaluation that is in the middle of the comprehensive evaluation order. It is determined by first determining the middle position based on the total number of evaluations. If the total number is odd, then there is one actual comprehensive evaluation in the middle, which can be directly output. If the total number is even, then there are two actual comprehensive evaluations in the middle, and the median is taken.

[0118] This also includes a follow-up method for outputting a standard service comprehensive evaluation when a service comprehensive evaluation does not exist. This method includes:

[0119] Step 400: Define the outsourced service provider that serves as the output of the standard service comprehensive evaluation as the assumed outsourced service provider.

[0120] Step 401: After the assumed outsourcing service provider is selected, obtain the client's assumed comprehensive evaluation of the assumed outsourcing service provider and replace the standard service comprehensive evaluation corresponding to the assumed outsourcing service provider.

[0121] Assume the overall evaluation represents the client's assessment of the hypothetical outsourcing service provider. Once selected, it indicates the client has already assessed the user experience and can then evaluate the outsourcing service provider, eliminating the need to continue using the standard service overall evaluation.

[0122] Step 402: If the outsourcing service provider is not selected but falls into the outsourcing service provider group that meets the requirements, the standard service comprehensive evaluation corresponding to the outsourcing service provider is re-determined.

[0123] If an outsourcing service provider falls into the group of outsourcing service providers that meet the requirements but is not selected during the current recommendation process, that is, if the outsourcing service provider meets the requirements of the outsourcing project, but the construction company does not select it from among the multiple outsourcing service providers in the group that meet the requirements, and does not purchase its products, then there will be no transaction process between the two parties, and therefore no post-transaction evaluation process. Since the construction company does not evaluate it, it means that there are still outsourcing service providers without comprehensive service evaluation. These outsourcing service providers without comprehensive service evaluation will still be output according to the standard comprehensive service evaluation. However, since the standard comprehensive service evaluation has randomness and real-time characteristics, it is necessary to re-determine the standard comprehensive service evaluation according to steps 300 to 305.

[0124] This includes a method for ranking outsourcing service providers within a group that meet the requirements based on a comprehensive service evaluation when no similar demanders exist. This method includes:

[0125] Step 500: Based on the new outsourcing service provider, reverse lookup is performed to find the corresponding demand party that has output the comprehensive service evaluation. Define the demand party as the evaluation demand party and define the comprehensive service evaluation corresponding to the evaluation demand party as the reference comprehensive evaluation.

[0126] The reverse lookup method can also be a lookup from the database, and the database system can be the system in step 102.

[0127] Step 501: When there is an evaluation requester, decompose the reference comprehensive evaluation based on the preset evaluation categories to obtain the category value corresponding to each evaluation category.

[0128] The evaluation categories are the categories that can be evaluated within the overall evaluation, such as service attitude, response speed, or execution accuracy. The category values ​​are the numerical values ​​corresponding to each evaluation category. Here, the category values ​​for each evaluation category are first normalized, then summed, or the average is taken to obtain a reference overall evaluation. Conversely, each category value can be obtained by summing the values ​​and then summing them. It's important to note that each value is recorded, and the decomposition method involves directly retrieving it from the data.

[0129] Step 502: Based on the evaluation demanders and the demanders' search for the conversion method of the evaluation category from the preset relevant database.

[0130] The conversion method involves transforming the numerical values ​​of the requester within each evaluation category into the numerical values ​​of the requester within the same evaluation category. Since each construction company has a different overall style and habits, different evaluation styles will exist. For reference, a conversion method can be used to represent the relationship between the two. The evaluation requester is based on a reverse lookup of the requester who has previously provided comprehensive service evaluations for the new outsourcing service provider. Therefore, the evaluation requester and the requester are not the same requester, and their evaluation styles differ, necessitating a corresponding conversion method. The database stores the mapping relationship between evaluation requesters, requesters, evaluation categories, and conversion methods. Experts in this field determine the conversion method by analyzing the evaluation values ​​of the evaluation requester and the requester in different evaluation categories relative to the same outsourcing service provider throughout history, and then finding the corresponding patterns. When the system receives the evaluation requester and the requester, it automatically retrieves the corresponding conversion method for each evaluation category from the database and outputs it.

[0131] Step 503: Based on the transformation method, transform the category values ​​of the corresponding evaluation categories to obtain the expected category values.

[0132] The expected category value is the transformed value of the category value of the evaluation category.

[0133] If the customer's evaluation category is A, and the customer's evaluation category is B, where A is the category value and B is the expected category value, the conversion method is to convert according to the conversion method.

[0134] Step 504: Integrate the predicted category values ​​and evaluation categories to obtain the predicted comprehensive evaluation.

[0135] The overall evaluation is expected to be the service evaluation calculated based on the expected category values.

[0136] Step 505: Rank the outsourcing service providers within the outsourcing service provider group based on the expected comprehensive evaluation and service comprehensive evaluation.

[0137] Step 506: When the evaluation demander does not exist, determine the standard service comprehensive evaluation and define it as the new service comprehensive evaluation corresponding to the new outsourcing service provider. Then, based on the new service comprehensive evaluation and the service comprehensive evaluation, rank the outsourcing service providers in the outsourcing service provider group that meet the requirements.

[0138] The standard service evaluation is a service evaluation that has not been evaluated but is used as a default reference. It can be defined directly as a numerical value here, or determined according to the methods described in subsequent steps.

[0139] This also includes a method for updating the comprehensive service evaluation, which includes:

[0140] Step 600: No adjustments will be made if no outsourcing service provider corresponding to the overall service evaluation is selected.

[0141] If no selection is made, it means that the output still needs to be based on the overall service evaluation, and no adjustment needs to be made.

[0142] Step 601: When an outsourcing service provider corresponding to the comprehensive service evaluation is selected, define that outsourcing service provider as the current outsourcing service provider.

[0143] The fact that the outsourcing service provider corresponding to the overall service evaluation is selected indicates that this outsourcing service provider has been evaluated again after this evaluation, so the corresponding order and other situations may change.

[0144] Step 602: Obtain the current service evaluation after the completion of the service by the current outsourcing service provider.

[0145] The current service evaluation is the client's assessment of the outsourced service provider's service after the service is completed. The method for obtaining this evaluation was described in the previous steps and will not be repeated here.

[0146] Step 603: Calculate the evaluation deviation based on the current service evaluation and the overall service evaluation.

[0147] The evaluation deviation is the difference between the current service evaluation and the previous service evaluation, divided by the ratio of the overall service evaluation. This calculation is used to determine if an excessive deviation has occurred in this evaluation.

[0148] Step 604: When the evaluation deviation is less than the preset floating critical ratio, update the comprehensive service evaluation based on the current service evaluation to obtain the updated service evaluation.

[0149] The critical fluctuation ratio is the ratio at which, if the fluctuation is greater than a certain value, it indicates that the fluctuation is large and there is some reason affecting the deviation. This ratio is recorded by staff based on their experience and data from the actual work process.

[0150] The updated service rating is the result of updating the overall service rating based on the current service rating. The update method is to take the average of all previous overall service ratings and the current service rating.

[0151] If the evaluation deviation is less than the floating critical ratio, it means that the fluctuation is not significant. In this case, no other measures need to be taken for the current service evaluation, but it only needs to be added to the comprehensive service evaluation as a reference value.

[0152] Step 605: Do not update when the evaluation deviation is greater than the floating critical ratio.

[0153] If the evaluation deviation is greater than the floating critical ratio, it indicates that the current service evaluation has too great an impact on the overall service evaluation and cannot be used as a reference. Therefore, it is not necessary to update it.

[0154] Step 606: Define the sorted outsourcing service provider group as the sequential outsourcing service provider group, define the outsourcing service provider with the highest ranking as the top outsourcing service provider, and define the comprehensive service evaluation of the top outsourcing service provider as the top comprehensive service evaluation.

[0155] Step 607: Determine the current recommended selection count of the current outsourcing service provider and the previous recommended selection count of the previous outsourcing service provider based on the same order of outsourcing service provider groups.

[0156] The current recommended selection count is the number of times the current outsourcing service provider has been selected within the same order of outsourcing service providers. The previous recommended selection count is the number of times the previous outsourcing service provider was selected within the same order of outsourcing service providers. This can be determined by recording the corresponding number of times each service provider is selected.

[0157] Step 608: When the number of times the previous recommendation is selected is greater than the number of times the current recommendation is selected, update the overall service evaluation according to the updated service evaluation and update the order of outsourced service provider groups.

[0158] Since the number of selections essentially reflects the client's attitude and evaluation of the outsourcing service provider, theoretically, a higher number of selections should correspond to a higher evaluation. Therefore, if the number of selections for previously recommended providers is greater than the number of selections for the current provider, it indicates that the previous outsourcing service provider still meets the requirements. In this case, the overall service evaluation should be updated according to the updated service evaluation, and the order of outsourcing service providers should also be updated. For example, if the order of outsourcing service providers is A, B, C, D, and E, and the current outsourcing service provider is C, then the previous outsourcing service providers were A and B. The number of selections for previously recommended providers is the number of times A and B were selected. If A's selections were 50 and B's were 30, and C's selections were 28 before this update, then C's selections after this update are 29. This indicates that the current service evaluation still meets the principle that a higher number of selections should theoretically correspond to a higher evaluation, and only the overall service evaluation of the current outsourcing service provider needs to be updated.

[0159] Step 609: When the number of times the previous recommendation is selected is less than the number of times the current recommendation is selected, and the previous service comprehensive evaluation is higher than the updated service evaluation, the service comprehensive evaluation is updated according to the previous service comprehensive evaluation, and the order of the updated service provider groups is updated.

[0160] If the number of times a previous recommendation was selected is less than the number of times a current recommendation is selected, it indicates that the number of selections and the order of evaluations are different. The number of selections is an objective fact and is not problematic. However, the overall service evaluation is a subjective assessment by the client, which is prone to issues. Therefore, to correct this problem, the overall service evaluation is directly updated according to the previous evaluation, and the order of outsourced service providers is updated accordingly. The update method is to set the overall service evaluation to equal the previous evaluation. For example, in step 608, C's selection count was also 30 times before, but C's evaluation was slightly lower, so C was previously ranked after B. However, after this selection, C's selection count is 31 times, so C is objectively more popular with the client. Therefore, the overall service evaluation is directly updated according to the previous evaluation, and the order of outsourced service providers is updated accordingly, meaning that after the update, C's evaluation score is consistent with B's evaluation score.

[0161] Step 610: If the number of times the previous recommendation is selected is less than the number of times the current recommendation is selected, and the previous service comprehensive evaluation is lower than the updated service evaluation, then update the service comprehensive evaluation according to the updated service evaluation and update the order of outsourcing service provider groups.

[0162] Following step 609, if the number of times the previous recommendation was selected is less than the number of times the current recommendation was selected, and the previous service overall rating is lower than the updated service rating, then there are no issues. In this case, C's rating was already higher than B's. Therefore, when C's selection count is also higher than B's, it clearly indicates that C's order position is higher than B's. Thus, the service overall rating will be updated according to the updated service rating, and then the order of outsourced service providers will be updated, essentially swapping the order of B and C.

[0163] This includes a method for recommending outsourcing service providers corresponding to the sequential outsourcing service provider group to the client in order of preference when the evaluation deviation exceeds the floating critical ratio. This method includes:

[0164] Step 700: Record the number of times the current large deviation occurs when the evaluation deviation is greater than the floating critical ratio.

[0165] The current number of large deviations refers to the number of times the evaluation deviation exceeds the floating critical ratio. This is recorded here to determine the cause.

[0166] Step 701: When the number of large deviations is less than the preset short-term critical number, the outsourcing service provider group will not be updated, and will be directly recommended to the demand party in sequence.

[0167] The number of short-term critical counts indicates that although the situation is sudden, it is not permanent, nor is it a temporary misjudgment or an incorrect assessment. This number is recorded by staff based on their experience and data from the actual work process.

[0168] If the number of large deviations is less than the preset short-term critical number, it indicates that the current situation is a temporary performance or an incorrect evaluation. In this case, the corresponding evaluation has no reference value and will not be updated according to steps 608 to 610. Instead, it can be directly recommended to the requester.

[0169] Step 702: When the current number of large deviations is greater than the short-term critical number but less than the preset long-term critical number, the comprehensive service evaluation is updated only at the current number of large deviations according to the updated service evaluation, and the outsourced service provider group is updated in order, and recommended to the demand party in turn until the current number of large deviations is less than the short-term critical number or greater than the long-term critical number.

[0170] The critical number of consecutive long-term occurrences is the number of times that completely alters all evaluations, and subsequent evaluations will generally remain around this threshold. This number is determined by staff based on their experience and data collected during actual work processes.

[0171] If the current number of large deviations is greater than the short-term critical number but less than the long-term critical number, it means that the service comprehensive evaluation can still be updated according to the updated service evaluation in the short term. However, it is necessary to continue to observe at any time. Therefore, the service comprehensive evaluation is updated according to the updated service evaluation and the update order is outsourced to the service provider group, and recommended to the demand party in turn until the current number of large deviations is less than the short-term critical number or greater than the long-term critical number.

[0172] If the value is less than 701, proceed directly to step 701. If the value is greater than 703, proceed to step 703.

[0173] Step 703: When the number of large deviations exceeds the number of long-term critical deviations, update the comprehensive service evaluation according to the updated service evaluation and recommend the outsourced service providers to the demand side in order of update order.

[0174] If the number of large deviations is greater than the number of critical deviations over a long period, it means that the service evaluation has been updated in accordance with the service evaluation. In this case, the comprehensive service evaluation is updated according to the service evaluation, and the outsourced service provider group is updated in order and recommended to the demand side in sequence.

[0175] Step 704: When the evaluation deviation is less than the floating critical ratio, re-record the number of times the current large deviation occurs.

[0176] If the evaluation deviation is less than the floating critical ratio, it means that it is not a large deviation. In this case, the system will default to restoring to the original normal state, and the cumulative number of current large deviations will be set to zero before recording again.

[0177] Based on the same inventive concept, embodiments of the present invention provide an intelligent management system for procurement outsourcing in the construction industry.

[0178] A smart management system for procurement outsourcing in the construction industry, comprising:

[0179] The acquisition module is used to acquire outsourcing project requirements, meet the needs of outsourcing service provider groups, and conduct comprehensive evaluations of outsourcing service providers and their services.

[0180] A memory for storing the program of the control method for the intelligent management method of procurement outsourcing in the construction industry as described above;

[0181] The processor loads and executes programs from memory.

[0182] Based on the same inventive concept, embodiments of the present invention provide an intelligent terminal, including a memory and a processor, wherein the memory stores a computer program that can be loaded and executed by the processor to provide an intelligent management method for procurement outsourcing in the construction industry.

[0183] Those skilled in the art will clearly understand that, for the sake of convenience and brevity, the above-described division of functional modules is used as an example. In practical applications, the above functions can be assigned to different functional modules as needed, that is, the internal structure of the device can be divided into different functional modules to complete all or part of the functions described above. The specific working process of the system, device, and unit described above can be referred to the corresponding process in the foregoing method embodiments, and will not be repeated here.

[0184] The above description is merely a preferred embodiment of the present invention. The scope of protection of the present invention is not limited to the above embodiments. All technical solutions falling within the scope of the present invention's concept are within the scope of protection of the present invention. It should be noted that for those skilled in the art, any improvements and modifications made without departing from the principles of the present invention should also be considered within the scope of protection of the present invention.

Claims

1. A method for intelligent management of procurement outsourcing in the construction industry, characterized in that, include: Obtain the outsourcing project requirements created by the client; Based on the outsourcing project requirements, a suitable outsourcing service provider is found from a pre-set outsourcing service provider database. This outsourcing service provider is then grouped together to form a suitable outsourcing service provider group, which includes all outsourcing service providers that meet the outsourcing project requirements. Based on the demand side's acquisition of a comprehensive service evaluation corresponding to the outsourcing service providers in the outsourcing service provider group, the comprehensive service evaluation is the demand side's evaluation of the services provided by the outsourcing service providers in the outsourcing service provider group; If a comprehensive service evaluation does not exist, the outsourced service provider for which no comprehensive service evaluation exists shall be defined as a new outsourced service provider. Based on the determination of outsourcing project requirements and similar demanders with similar demanders; Based on the comprehensive service evaluation of the new outsourcing service provider obtained by similar demanders, the comprehensive service evaluation is defined as the new service comprehensive evaluation. Based on the comprehensive service evaluation and the comprehensive new service evaluation, outsourcing service providers within the outsourcing service provider group are ranked and recommended to the demand side in sequence.

2. The intelligent management method for procurement outsourcing in the construction industry according to claim 1, characterized in that, Methods for obtaining comprehensive service evaluation and new service evaluation, and for ranking outsourcing service providers within the outsourcing service provider group based on these evaluations, include: When both comprehensive service evaluation and new comprehensive service evaluation exist, outsourcing service providers within the outsourcing service provider group are ranked based on both the new comprehensive service evaluation and the comprehensive service evaluation. When a new service comprehensive evaluation does not exist, a standard service comprehensive evaluation is determined and defined as the new service comprehensive evaluation corresponding to the new outsourcing service provider. Based on the new service comprehensive evaluation and the service comprehensive evaluation, outsourcing service providers that meet the requirements of the outsourcing service provider group are ranked.

3. The intelligent management method for procurement outsourcing in the construction industry according to claim 2, characterized in that, The methods for determining the comprehensive evaluation of standard services include: Obtain the overall service evaluation and total number of evaluations from the demand side for all outsourcing service providers, and define the overall service evaluation as the actual overall evaluation; The actual comprehensive evaluations are screened to obtain the same actual comprehensive evaluations, and the number of identical evaluations corresponding to the same actual comprehensive evaluations is calculated. The same evaluation ratio is determined based on the same number of evaluations and the total number of evaluations; When the same evaluation ratio is greater than the preset default critical ratio, the same actual comprehensive evaluation will be output as the standard service comprehensive evaluation; When the same evaluation ratio is less than the default critical ratio, the actual comprehensive evaluations are sorted to obtain the comprehensive evaluation order; The median actual comprehensive evaluation is determined based on the comprehensive evaluation order and output as the standard service comprehensive evaluation.

4. The intelligent management method for procurement outsourcing in the construction industry according to claim 3, characterized in that, It also includes a follow-up method for outputting a standard service comprehensive evaluation when a service comprehensive evaluation does not exist, the method including: The outsourced service provider that serves as the output of the standard service comprehensive evaluation is defined as the assumed outsourced service provider; After the assumed outsourcing service provider is selected, obtain the client's assumed comprehensive evaluation of the assumed outsourcing service provider and replace the standard service comprehensive evaluation corresponding to the assumed outsourcing service provider. If the outsourcing service provider is not selected but falls into the group that satisfies the requirements of the outsourcing service provider, the comprehensive evaluation of the standard service corresponding to the assumed outsourcing service provider will be re-determined.

5. The intelligent management method for procurement outsourcing in the construction industry according to claim 1, characterized in that, It also includes a method for ranking outsourcing service providers within a group based on comprehensive service evaluation when similar demanders do not exist. This method includes: Based on the reverse lookup of the new outsourcing service provider, the corresponding demand party that has output the comprehensive service evaluation is defined as the evaluation demand party, and the comprehensive service evaluation corresponding to the evaluation demand party is defined as the reference comprehensive evaluation. When there is an evaluation demander, the reference comprehensive evaluation is decomposed based on the preset evaluation categories to obtain the category value corresponding to each evaluation category; Based on the evaluation of the demand side and the conversion method of the demand side from the pre-set relevant database; The category values ​​of the corresponding evaluation categories are transformed based on the transformation method to obtain the expected category values; The predicted comprehensive evaluation is obtained by integrating the predicted category values ​​and evaluation categories; The outsourcing service providers within the outsourcing service provider group are ranked based on the expected comprehensive evaluation and the comprehensive service evaluation. When the demand side does not exist, a standard service comprehensive evaluation is determined and defined as the new service comprehensive evaluation corresponding to the new outsourcing service provider. Based on the new service comprehensive evaluation and the service comprehensive evaluation, the outsourcing service providers in the outsourcing service provider group are ranked.

6. The intelligent management method for procurement outsourcing in the construction industry according to claim 1, characterized in that, It also includes a method for updating the overall service evaluation, which includes: No adjustments will be made if the outsourcing service provider corresponding to the overall service evaluation is not selected. When an outsourcing service provider corresponding to the comprehensive service evaluation is selected, that outsourcing service provider is defined as the current outsourcing service provider; Get the current service evaluation after the outsourcing service provider has completed the service; The evaluation deviation is calculated based on the current service evaluation and the overall service evaluation. When the evaluation deviation is less than the preset floating threshold ratio, the comprehensive service evaluation is updated based on the current service evaluation to obtain an updated service evaluation; No update will be performed if the evaluation deviation is greater than the floating critical ratio.

7. The intelligent management method for procurement outsourcing in the construction industry according to claim 6, characterized in that, Also includes: The sorted outsourcing service providers are defined as the sequential outsourcing service providers group, and the outsourcing service providers ranked first are defined as the top outsourcing service providers. The comprehensive service evaluation of the top outsourcing service providers is defined as the comprehensive service evaluation of the top outsourcing service providers. The current recommended selection count of the current outsourcing service provider is determined based on the same order of outsourcing service providers, and the previous recommended selection count of the previous outsourcing service provider is determined based on the same order of outsourcing service providers. If the number of times a previous recommendation is selected is greater than the number of times a current recommendation is selected, the overall service evaluation will be updated according to the updated service evaluation, and the order of the outsourced service provider groups will be updated accordingly. If the number of times a previous recommendation is selected is less than the number of times a current recommendation is selected, and the previous service comprehensive evaluation is higher than the updated service evaluation, the service comprehensive evaluation will be updated according to the previous service comprehensive evaluation and the update order will be outsourced service provider groups. If the number of times a previous recommendation is selected is less than the number of times a current recommendation is selected, and the overall service rating of the previous service is lower than the updated service rating, the overall service rating will be updated according to the updated service rating, and the order of the updated service provider groups will be updated.

8. The intelligent management method for procurement outsourcing in the construction industry according to claim 6, characterized in that, It also includes a method for recommending outsourcing service providers corresponding to the sequential outsourcing service provider group to the client in order of evaluation deviation exceeding the floating critical ratio. This method includes: Record the number of times the current large deviation occurs when the evaluation deviation exceeds the floating critical ratio; If the number of large deviations is less than the preset short-term critical number, the outsourcing service provider group will not be updated and will be directly recommended to the client in sequence. When the current number of large deviations is greater than the short-term critical number but less than the preset long-term critical number, the comprehensive service evaluation is updated only at the current number of large deviations according to the updated service evaluation, and the outsourced service provider group is updated in the order of the outsourced service provider group, and recommended to the demand party in turn until the current number of large deviations is less than the short-term critical number or greater than the long-term critical number. When the number of large deviations exceeds the number of critical deviations over a long period, the comprehensive service evaluation is updated according to the updated service evaluation, and the outsourced service provider group is updated in order and recommended to the demand party in sequence. When the evaluation deviation is less than the floating critical ratio, the number of times the current large deviation occurs is re-recorded.

9. A smart management system for procurement outsourcing in the construction industry, characterized in that, include: The acquisition module is used to acquire outsourcing project requirements, meet the needs of outsourcing service provider groups, and conduct comprehensive evaluations of outsourcing service providers and their services. A memory for storing the program of the control method for the intelligent management method of procurement outsourcing in the construction industry as described in any one of claims 1 to 8; The processor loads and executes programs from memory.

10. A smart terminal, characterized in that, It includes a memory and a processor, wherein the memory stores a computer program that can be loaded by the processor and executed according to any one of claims 1 to 8.

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