Express reminding method, device and system

Abstract

The application provides an express reminding method, device and system, the method is applied to the cloud; the method comprises the following steps: receiving express information sent by a user through an intelligent terminal, including one of the following: short message information, information screenshot, chat record, voice information; generating an express reminding task based on the express information; sending the express reminding task to the corresponding vehicle terminal according to the vehicle identifier carried in the express reminding task, so that the vehicle terminal continuously monitors the geographical position, speed and time information of the vehicle according to the express reminding task; when the vehicle enters the address geographical fence associated with the express reminding task and meets the preset triggering condition, a reminder card is popped up on the cockpit interface and voice broadcast is performed according to the monitored geographical position, speed and time information of the vehicle. The express reminding operation of the application is simple, the information source is comprehensive, the express reminding task is deeply integrated with the vehicle terminal scene, the intelligent degree is high, and the express reminding experience of the user is improved.

Description

Technical Field

[0001] This application relates to the field of intelligent driving technology, and in particular to a method, device and system for providing express delivery reminders. Background Technology

[0002] With the widespread adoption of e-commerce, receiving packages has become an important part of daily life. Users typically receive package pickup notifications during the day via SMS, social media apps, or logistics apps. However, the actual pickup often occurs after users return home from get off work. Due to the time and space gap between receiving the information and fulfilling the task, users are very likely to forget to pick up their packages.

[0003] In the prior art, the main ways to solve this problem include: Users manually set reminders: Users manually enter pickup information and set a reminder time in their phone's calendar or to-do list app. This method is cumbersome and provides a poor user experience.

[0004] Keyword-based SMS recognition: Some mobile operating systems or security software can identify express delivery keywords in SMS messages and provide a quick entry point for creating reminders. However, this method relies on specific SMS formats and cannot handle diverse notification sources such as WeChat and app push notifications, and still requires secondary confirmation and action from the user.

[0005] General geofence alert applications: Users can manually create geofences (such as their home location) and enter alert content in some applications. This method requires users to pre-set the fence and manually enter the alert text, resulting in low intelligence and inability to automatically link with delivery information. Summary of the Invention

[0006] The purpose of this application is to provide a method, device, and system for sending express delivery reminders. The express delivery reminder is simple to operate, has comprehensive information source coverage, deeply integrates the express delivery reminder task with the vehicle-side scenario, has a high degree of intelligence, and improves the user's express delivery reminder experience.

[0007] Firstly, this application provides a method for providing express delivery reminders, which is applied in the cloud. The method includes: receiving express delivery information sent by a user through a smart terminal; the express delivery information includes one of the following: express delivery pickup SMS information, express delivery pickup information screenshot, express delivery pickup chat history, and express delivery pickup voice information; generating an express delivery reminder task based on the express delivery information; sending the express delivery reminder task to the corresponding vehicle terminal according to the vehicle identifier carried in the express delivery reminder task, so that the vehicle terminal continuously monitors the vehicle's geographical location, speed, and time information according to the express delivery reminder task; determining whether the vehicle has entered the address geofence associated with the express delivery reminder task and meets the preset triggering conditions based on the monitored geographical location, speed, and time information; if so, popping up a reminder card on the cockpit interface and making a voice broadcast.

[0008] Furthermore, the steps for receiving express delivery information sent by the user through a smart terminal include: the smart terminal has a vehicle control APP installed; after the smart terminal responds to the user's express delivery information processing operation and sends the express delivery information to the vehicle control APP, it receives the express delivery information forwarded by the vehicle control APP; the express delivery information processing operation includes one of the following: sharing express delivery information pictures, forwarding express delivery information chat records, pasting express delivery pickup SMS information, and voice input of express delivery information.

[0009] Furthermore, the steps for generating a delivery reminder task based on delivery information include: for image information, performing OCR model recognition; for voice information, performing speech recognition; for text information, extracting information using a natural language processing-based delivery information extraction model to obtain structured data; the structured data includes at least: pickup address information and pickup code; matching the pickup address information with the home address information set by the user during the initialization phase; after successful matching, obtaining the boundary coordinates of the pickup address information from the map service to generate a geofence for the specified range; generating a delivery reminder task based on the structured data and the geofence; the task carries a task identifier, user identifier, vehicle identifier, pickup code, standardized address, geofence identifier, task status, and creation time.

[0010] Furthermore, the steps described above for sending the delivery reminder task to the corresponding vehicle based on the vehicle identifier carried in the delivery reminder task include: caching the delivery reminder task locally on the smart terminal when the signal is poor; and sending the delivery reminder task to the vehicle through the smart terminal when the smart terminal and the vehicle successfully connect via Bluetooth.

[0011] Secondly, this application also provides a method for providing express delivery reminders, which is applied to a vehicle. The method includes: receiving an express delivery reminder task sent from the cloud; the express delivery reminder task is generated by the cloud after receiving express delivery information sent by the user through a smart terminal; the express delivery information includes one of the following: express delivery pickup SMS information, express delivery pickup information screenshot, express delivery pickup chat history, and express delivery pickup voice information; continuously monitoring the vehicle's geographical location, speed, and time information according to the express delivery reminder task; determining whether the vehicle has entered the address geofence associated with the express delivery reminder task and meets the preset triggering conditions based on the monitored geographical location, speed, and time information; if so, popping up a reminder card on the cockpit interface and making a voice announcement.

[0012] Furthermore, the steps described above for determining whether a vehicle has entered the address geofence associated with the delivery reminder task and meets the preset triggering conditions based on the monitored vehicle's geographical location, speed, and time information include: obtaining the vehicle's current geographical location in real time; calculating the distance between the current geographical location and the center point of the address geofence according to a preset period; when the distance is less than a preset distance threshold, checking the associated reminder task list; determining whether the tasks in the reminder task list simultaneously meet the following conditions: the current vehicle speed is less than a preset speed threshold; the current time is within a preset time range; the associated reminder task is in a pending reminder state and has not expired; if so, determining that the vehicle has entered the address geofence associated with the delivery reminder task and meets the preset triggering conditions.

[0013] Furthermore, the steps described above for popping up a reminder card on the cockpit interface and broadcasting it via voice include: calling the TTS engine to play the express delivery pickup information via voice; sliding the reminder card out from the side of the central control screen in a non-modal manner; and setting three controls on the reminder card to trigger the following functions: changing the task status from pending reminder to already reminded, calling the in-vehicle navigation to the pickup address, and triggering intent processing logic.

[0014] Furthermore, the above method also includes: responding to the user's voice express delivery query request, providing feedback on the relevant information of the express delivery currently pending pickup; responding to the user's expressed intention to delay pickup, marking the current status of the corresponding express delivery reminder task as a delayed status, and re-triggering the reminder process in the next preset cycle.

[0015] Thirdly, this application also provides a method for providing express delivery reminders, which is applied to a smart terminal. The method includes: responding to a user's express delivery information processing operation, sending express delivery information to the cloud so that the cloud generates an express delivery reminder task based on the express delivery information; and sending the express delivery reminder task to the corresponding vehicle terminal according to the vehicle identifier carried in the express delivery reminder task so that the vehicle terminal continuously monitors the vehicle's geographical location, speed, and time information according to the express delivery reminder task; determining whether the vehicle has entered the address geofence associated with the express delivery reminder task and meets the preset triggering conditions based on the monitored geographical location, speed, and time information; if so, popping up a reminder card on the cockpit interface and making a voice broadcast; the express delivery information includes one of the following: express delivery pickup SMS information, express delivery pickup information screenshot, express delivery pickup chat history, and express delivery pickup voice information.

[0016] Furthermore, the steps of responding to the user's express delivery information processing operation and sending the express delivery information to the cloud include: installing a vehicle control APP on the smart terminal; responding to the user's express delivery information processing operation to send the express delivery information to the vehicle control APP, so that the vehicle control APP forwards the express delivery information to the cloud; the express delivery information processing operation includes one of the following: sharing express delivery information pictures, forwarding express delivery information chat history, pasting express delivery pickup SMS information, and voice input of express delivery information.

[0017] Fourthly, this application also provides a courier reminder device, which is applied in the cloud; the device includes: an information receiving module for receiving courier information sent by a user through a smart terminal; the courier information includes one of the following: courier pickup SMS information, courier pickup information screenshot, courier pickup chat history, courier pickup voice information; a task generation module for generating a courier reminder task based on the courier information; a task sending module for sending the courier reminder task to the corresponding vehicle terminal according to the vehicle identifier carried in the courier reminder task, so that the vehicle terminal continuously monitors the vehicle's geographical location, speed, and time information according to the courier reminder task; based on the monitored geographical location, speed, and time information of the vehicle, it determines whether the vehicle has entered the address geofence associated with the courier reminder task and meets the preset trigger conditions; if so, a reminder card pops up on the cockpit interface and a voice broadcast is performed.

[0018] Fifthly, this application also provides a courier reminder device, which is applied to a vehicle. The device includes: a task receiving module for receiving courier reminder tasks sent from the cloud; the courier reminder task is generated by the cloud based on courier information sent by the user through a smart terminal; the courier information includes one of the following: courier pickup SMS information, courier pickup information screenshot, courier pickup chat history, and courier pickup voice information; an information monitoring module for continuously monitoring the vehicle's geographical location, speed, and time information according to the courier reminder task; a judgment module for determining whether the vehicle has entered the address geofence associated with the courier reminder task and meets the preset triggering conditions based on the monitored geographical location, speed, and time information; and a reminder module for popping up a reminder card on the cockpit interface and making a voice announcement when the judgment result of the judgment module is yes.

[0019] Sixthly, this application also provides a courier reminder device, which is applied to a smart terminal; the device includes: an information sending module, used to respond to the user's courier information processing operation, send courier information to the cloud so that the cloud can generate a courier reminder task based on the courier information; and send the courier reminder task to the corresponding vehicle terminal according to the vehicle identifier carried in the courier reminder task, so that the vehicle terminal can continuously monitor the vehicle's geographical location, speed and time information according to the courier reminder task; based on the monitored vehicle's geographical location, speed and time information, determine whether the vehicle has entered the address geofence associated with the courier reminder task and meets the preset trigger conditions; if so, pop up a reminder card on the cockpit interface and make a voice broadcast; the courier information includes one of the following: courier pickup SMS information, courier pickup information screenshot, courier pickup chat history, courier pickup voice information.

[0020] Seventhly, this application also provides a delivery reminder system, the system comprising: a cloud, a vehicle, and a smart terminal; the cloud is communicatively connected to the vehicle and the smart terminal respectively; the cloud is used to execute the delivery reminder method as described in the first aspect; the vehicle is used to execute the delivery reminder method as described in the second aspect; and the smart terminal is used to execute the delivery reminder method as described in the third aspect.

[0021] The express delivery reminder method, device, and system provided in this application are cloud-based. The method includes: receiving express delivery information sent by a user through a smart terminal; the express delivery information includes one of the following: express delivery pickup SMS message, express delivery pickup information screenshot, express delivery pickup chat history, or express delivery pickup voice message; generating an express delivery reminder task based on the express delivery information; sending the express delivery reminder task to the corresponding vehicle terminal according to the vehicle identifier carried in the express delivery reminder task, so that the vehicle terminal continuously monitors the vehicle's geographical location, speed, and time information according to the express delivery reminder task; determining whether the vehicle has entered the address geofence associated with the express delivery reminder task and meets preset trigger conditions based on the monitored vehicle's geographical location, speed, and time information; if so, popping up a reminder card on the cockpit interface and broadcasting a voice message. The information sources in this application include any one of the following: express delivery pickup SMS message, express delivery pickup information screenshot, express delivery pickup chat history, or express delivery pickup voice message, providing comprehensive coverage and improving user flexibility. Furthermore, generating reminder tasks based on express delivery information and deeply integrating the express delivery reminder tasks with the vehicle terminal scenario demonstrates a high degree of intelligence and improves the user's express delivery reminder experience. Attached Figure Description

[0022] To more clearly illustrate the technical solutions in the specific embodiments of this application or the prior art, the drawings used in the description of the specific embodiments or the prior art will be briefly introduced below. Obviously, the drawings described below are some embodiments of this application. For those skilled in the art, other drawings can be obtained from these drawings without creative effort.

[0023] Figure 1 A flowchart illustrating a method for providing express delivery reminders, as provided in this application embodiment; Figure 2 A flowchart illustrating another express delivery reminder method provided in this application embodiment; Figure 3 This application provides a schematic diagram of a vehicle infotainment system reminder. Figure 4 A flowchart illustrating another express delivery reminder method provided in this application embodiment; Figure 5 A schematic diagram of a multimodal information receiving interface for a vehicle control APP provided in this application embodiment; Figure 6 A structural block diagram of a delivery reminder device provided in an embodiment of this application; Figure 7 A structural block diagram of a delivery reminder device provided in an embodiment of this application; Figure 8 A structural block diagram of a delivery reminder device provided in an embodiment of this application; Figure 9 A structural block diagram of a delivery reminder system provided in this application embodiment; Figure 10 This is a flowchart illustrating the method steps of a delivery reminder system provided in an embodiment of this application. Detailed Implementation

[0024] The technical solutions of this application will be clearly and completely described below with reference to the embodiments. Obviously, the described embodiments are only some embodiments of this application, not all embodiments. Based on the embodiments of this application, all other embodiments obtained by those skilled in the art without creative effort are within the scope of protection of this application.

[0025] The relevant technologies have at least the following problems: Low level of automation: Most existing solutions require users to perform multiple manual operations (such as copying, opening another application, pasting, and setting), resulting in fragmented processes that cannot achieve "one-click" or "seamless" information entry and reminder settings.

[0026] Incomplete information source coverage: SMS-based identification solutions cannot cover more common information carriers such as WeChat chats, logistics app notifications, and screenshots, thus limiting application scenarios.

[0027] Lack of deep integration with vehicle scenarios: Existing reminders are all triggered on the mobile phone, while the most natural reminder scenario—driving home or arriving at the community—is not effectively utilized. Mobile phone reminders may be ignored while driving, posing safety hazards or causing reminders to fail.

[0028] Based on this, embodiments of this application provide a method, apparatus, and system for reminding customers of express delivery services, in order to solve the aforementioned problems. To facilitate understanding of these embodiments, a detailed description of the express delivery reminder method disclosed in these embodiments will be provided first. Figure 1 A flowchart illustrating a package delivery notification method provided in this application embodiment, the method being applied in the cloud; the method specifically includes the following steps: Step S102: Receive express delivery information sent by the user through a smart terminal; the express delivery information includes one of the following: express delivery pickup SMS message, express delivery pickup information screenshot, express delivery pickup chat history, express delivery pickup voice message; In a preferred embodiment, a vehicle control APP (Application Program) is installed on the smart terminal; after the smart terminal responds to the user's express delivery information processing operation and sends express delivery information to the vehicle control APP, the cloud receives the express delivery information forwarded by the vehicle control APP; the express delivery information processing operation includes one of the following: sharing express delivery information pictures, forwarding express delivery information chat history, pasting express delivery pickup SMS information, and voice input of express delivery information.

[0029] Among them, the operation of sharing express information images corresponds to taking screenshots of express pickup information; the operation of forwarding express information chat history corresponds to the express pickup chat history; the operation of pasting express pickup SMS information corresponds to the express pickup SMS information; and the operation of voice input for express information corresponds to the express pickup voice information.

[0030] In practice, the aforementioned smart terminals can be devices such as smartphones and tablets capable of installing vehicle control apps. To facilitate the transmission of delivery information to the cloud, the vehicle control app can provide various information acquisition methods, such as forwarding chat logs about package pickup via WeChat, directly forwarding screenshots of package pickup information to the vehicle control app, directly voice-inputting package pickup information into the vehicle control app, or directly copying and pasting content from pickup SMS messages into the vehicle control app. The vehicle control app then forwards the acquired delivery information to the cloud.

[0031] Step S104: Generate a delivery reminder task based on the delivery information; Since the above-mentioned express delivery information includes various types, such as images, text, and voice, it is necessary to first parse the express delivery information. For voice type, speech recognition is performed first to convert it into text type; for image type, OCR (Optical Character Recognition) is performed first to convert it into text type. Then, key information can be extracted from the text type content to form structured data, such as: pickup code, pickup address information, etc.

[0032] In another implementation, the cloud server can also interface with smart parcel locker systems such as Fengchao and Cainiao via standardized APIs (with user authorization). When a parcel is placed in the locker, the system automatically obtains the pickup code and locker location information, and automatically creates a reminder task for the user, achieving a completely seamless service. This solution further reduces user operations, but relies on third-party system integration and additional user authorization.

[0033] Step S106: Based on the vehicle identifier carried in the delivery reminder task, send the delivery reminder task to the corresponding vehicle terminal so that the vehicle terminal can continuously monitor the vehicle's geographical location, speed and time information according to the delivery reminder task; based on the monitored geographical location, speed and time information of the vehicle, determine whether the vehicle has entered the address geofence associated with the delivery reminder task and meets the preset trigger conditions; if so, pop up a reminder card on the cockpit interface and make a voice broadcast.

[0034] This step only requires the cloud to send a delivery reminder task to the vehicle. The main execution process is on the vehicle side, including monitoring the vehicle's location, speed, and time, determining geofencing and trigger conditions, and specifying the reminder method. These will be detailed later in the vehicle-side implementation.

[0035] Furthermore, step S104 above, which generates a delivery reminder task based on delivery information, specifically includes: performing OCR model recognition on image information; performing speech recognition on voice information; and extracting structured data from text information using a natural language processing-based delivery information extraction model. The structured data includes at least: pickup address information and pickup code. The pickup address information is matched with the home address information set by the user during the initialization phase. After successful matching, the boundary coordinates of the pickup address information are obtained from the map service to generate a geofence for the specified range. Based on the structured data and the geofence, a delivery reminder task is generated. The task carries a task identifier, user identifier, vehicle identifier, pickup code, standardized address, geofence identifier, task status, and creation time.

[0036] In practice, the "multimodal parsing module" of the cloud server receives the raw data.

[0037] For text: A natural language processing-based express delivery information extraction model is directly invoked. This model uses sequence labeling algorithms (such as BERT+CRF) to identify and extract key entities from the text. For the example SMS message, the output is structured data: { "pickup_code": "5-2-1005", "raw_location": "Cainiao Station, Building 3, Sunshine New City" "entity_type": "delivery_notice" } For images: First, call the OCR service to extract all the text in the image, and then send the text results into the text parsing process described above.

[0038] Subsequently, the "address matching module" begins its work. It performs a similarity match between the extracted raw_location field and the user's home address "Sunshine New City" set during the initialization phase. This embodiment uses the Jaccard similarity algorithm based on word segmentation: Similarity = (Number of intersection segmented words) / (Number of union segmented words) The similarity calculation result between "Cainiao Station in Building 3 of Sunshine New City" and "Sunshine New City" exceeds a preset threshold (e.g., 0.6), indicating a successful match. After a successful match, the module will obtain the boundary coordinates of "Sunshine New City" from the map service and generate a geofence Geo_fence_01 with a radius of R (e.g., 300 meters).

[0039] Finally, the "Task Management Module" creates a reminder task record, which includes fields such as task ID, user ID, bound vehicle VIN code, pickup code, standardized location "Sunshine New City Building 3 Station", associated geofence ID (Geo_fence_01), task status (to be reminded), and creation time, and pushes the task to the corresponding vehicle through the vehicle network message channel (such as MQTT).

[0040] Furthermore, the step of "sending the express delivery reminder task to the corresponding vehicle terminal according to the vehicle identifier carried in the express delivery reminder task" in step S106 above includes: caching the express delivery reminder task locally on the smart terminal when the signal is poor; and sending the express delivery reminder task to the vehicle terminal through the smart terminal when the smart terminal and the vehicle terminal are successfully connected via Bluetooth.

[0041] In practice, to address the challenges of poor network conditions in underground parking garages, a Bluetooth connection can be established between the mobile phone and the vehicle's infotainment system. When a user enters information through the vehicle control app, the parsed reminder task can be cached locally on the phone. When the phone connects to the vehicle's infotainment system via Bluetooth (e.g., when the user gets into the car), the task is automatically synchronized to the vehicle's infotainment system via the Bluetooth channel. When there is no network connection, the vehicle's infotainment system can independently perform geofencing determination and reminders based on locally stored tasks and GPS signals.

[0042] Based on the above cloud-side method embodiments, this application also provides a delivery reminder method, which is applied to the vehicle end; see also Figure 2 As shown, the method includes: Step S202: Receive a package reminder task sent from the cloud; the package reminder task is generated by the cloud after receiving the package information sent by the user through the smart terminal; the package information includes one of the following: package pickup SMS information, package pickup information screenshot, package pickup chat history, package pickup voice information; Step S204: Continuously monitor the vehicle's location, speed, and time information according to the delivery reminder task; based on the monitored location, speed, and time information, determine whether the vehicle has entered the address geofence associated with the delivery reminder task and meets the preset trigger conditions; The system obtains the vehicle's current geographical location in real time; calculates the distance between the current geographical location and the center point of the address geofence according to a preset period; when the distance is less than a preset distance threshold, it checks the associated reminder task list; it determines whether the tasks in the reminder task list simultaneously meet the following conditions: the current vehicle speed is less than a preset speed threshold; the current time is within a preset time range; the associated reminder task is in a pending reminder state and has not expired; if so, it determines that the vehicle has entered the address geofence associated with the delivery reminder task and meets the preset trigger conditions.

[0043] In practice, the "scene perception module" on the vehicle runs continuously as a background service. It collects vehicle data at a frequency of 1Hz: real-time coordinates (lat, lng) are obtained through GPS / BeiDou, the current vehicle speed (speed) is obtained through the CAN bus, and the system time (time).

[0044] The module maintains a list of geofences. Every 5 seconds, it calculates the distance D between the vehicle's current location and the center point of each geofence in the list. The distance calculation uses the Haversine formula. When a vehicle is detected entering Geo_fence_01 (i.e., D ≤ 300 meters), the module checks the associated alert task list.

[0045] The following conditions must be met simultaneously to trigger the reminder (preset values ​​are adjustable): speed < 20 km / h (indicates that the vehicle has entered the internal roads of the residential area and is not passing through the expressway); The pickup time is between 8:00 and 22:00 (a reasonable time frame for pickup). The associated reminder task is in the "to be reminded" status and has not expired.

[0046] Assuming the vehicle enters Sunshine New City at 18:30 at a speed of 15km / h, all conditions are met, and a trigger signal is sent to the "reminder execution module".

[0047] Step S206: If yes, a reminder card will pop up on the cockpit interface and a voice announcement will be made.

[0048] For example, the TTS (Text To Speech) engine can be invoked to play the express delivery pickup information via voice; a reminder card can be slid out from the side of the central control screen in a non-modal manner; the reminder card has three controls, which are used to trigger the following functions: change the task status from pending reminder to already reminded, call the in-vehicle navigation to the pickup address, and trigger the intent processing logic.

[0049] In practice, after receiving the trigger signal, the vehicle-side "reminder execution module" performs the following operations: (1) Voice broadcast: Call the TTS engine and play: "You have a package to pick up, pickup code 5-2-1005, at Cainiao Station in Building 3". (2) Card pop-up: A reminder card slides out from the side of the central control screen in a non-modal manner (e.g., ... Figure 3 (As shown). The card prominently displays the pickup code and location, and provides three touch buttons: "I understand": After clicking, the card disappears and the task status changes to "Reminded".

[0050] "Navigate Here": Click to launch the car's navigation system and set the destination to "Cainiao Station, Building 3, Sunshine New City".

[0051] "Not picking up today": Clicking this will trigger intent processing logic (see below).

[0052] The card is displayed for 10 seconds by default, and then automatically retracts if there is no operation to avoid interfering with driving.

[0053] Existing technologies cannot understand users' delayed intentions. For example, when a user is unable to pick up their package on the same day, the system cannot record their intention to "pick it up another day," resulting in either repeated invalid reminders or interrupted reminders, lacking flexible memory and continuous service capabilities.

[0054] The method in this embodiment further includes: responding to the user's voice express delivery query request, providing feedback on the relevant information of the express delivery currently pending pickup; responding to the user's expressed intention to delay pickup, marking the current status of the corresponding express delivery reminder task as a delayed status, and re-triggering the reminder process in the next preset cycle.

[0055] The vehicle-side "voice interaction module" integrates speech recognition and semantic understanding capabilities.

[0056] Scenario 1: Proactive Inquiry. On the way home from get off work, a user says, "Hello Xiao X, do I have any packages today?" After speech recognition and text conversion, the intent understanding model determines it as "package status inquiry." The system queries the "to be reminded" status tasks associated with this vehicle and replies via TTS: "There is 1 package today, pickup code 5-2-1005, at the No. 3 building station." Scenario 2: Delayed Pickup. After hearing the above reply or seeing the card, the user says, "I won't pick it up today, remind me tomorrow." The intent understanding model interprets this as a "delayed reminder instruction." The system changes the status of the corresponding task to "postponed" and sets a timer to reactivate it after 24 hours. Simultaneously, the TTS (Text-to-Speech) replies, "Okay, the reminder has been postponed to tomorrow." The next day, when the vehicle re-enters the geofence, the task will be reactivated and a reminder will be triggered, achieving continuous service.

[0057] In a preferred embodiment, the system supports binding multiple mobile phones and vehicles to a single family account. Delivery information entered by any family member can be synchronized to all vehicles under the family account. An alert can be triggered when any family vehicle enters the community, making it suitable for scenarios involving package pickup.

[0058] Based on the above method embodiments, this application also provides a delivery reminder method, which is applied to a smart terminal; see [link to relevant documentation]. Figure 4 As shown, the method includes: Step S402: In response to the user's express delivery information processing operation, send the express delivery information to the cloud so that the cloud can generate an express delivery reminder task based on the express delivery information; and send the express delivery reminder task to the corresponding vehicle terminal according to the vehicle identifier carried in the express delivery reminder task so that the vehicle terminal can continuously monitor the vehicle's geographical location, speed and time information according to the express delivery reminder task; based on the monitored geographical location, speed and time information of the vehicle, determine whether the vehicle has entered the address geofence associated with the express delivery reminder task and meets the preset trigger conditions; if so, pop up a reminder card on the cockpit interface and make a voice broadcast; the express delivery information includes one of the following: express delivery pickup SMS information, express delivery pickup information screenshot, express delivery pickup chat history, express delivery pickup voice information.

[0059] Furthermore, the steps of responding to the user's express delivery information processing operation and sending the express delivery information to the cloud include: installing a vehicle control APP on the smart terminal; responding to the user's express delivery information processing operation to send the express delivery information to the vehicle control APP, so that the vehicle control APP forwards the express delivery information to the cloud; the express delivery information processing operation includes one of the following: sharing express delivery information pictures, forwarding express delivery information chat history, pasting express delivery pickup SMS information, and voice input of express delivery information.

[0060] For example, before using it for the first time, users need to complete the function activation and basic settings in the vehicle control APP: (1) The system guides the user to confirm or manually enter their "home address" (e.g., Sunshine New City). This address is used for subsequent courier address matching and geofence generation.

[0061] (2) Grant the vehicle control APP the necessary system permissions, such as "access to clipboard" (for detecting copied text) and "photo album permission" (optional, for reading shared screenshots).

[0062] Users receive a delivery notification on weekdays, such as a text message: "

Cainiao Station

[0063] The message reads: "Courier information detected, Cainiao Station pickup code 5-2-1005... has been recorded."

[0064] Implementation Method Two (Screenshot Sharing): Users take screenshots of the interface containing delivery information. In the screenshot preview or system album, they click the "Share" button and select the "XX Auto" app from the sharing target list. The car control app's "Screenshot Sharing Interface" is activated, receiving the image file and uploading it to the cloud.

[0065] Implementation Method 3 (Chat Forwarding): For pickup codes in WeChat chats, users can long-press the message, select "Forward," and then select the "XX Auto" APP from the contact list (this APP appears in the list as a file transfer assistant) to complete the message sending.

[0066] Implementation Method 4 (Voice Input): On the mobile phone, users can long-press the vehicle control APP icon to activate the voice assistant and directly say, "Record the package, the pickup code is XXX, at XXX location." Voice recognition and parsing are completed on the mobile phone or in the cloud, and the subsequent process is the same as this solution. This solution provides a completely hands-free information entry method.

[0067] The above method has the following beneficial effects: Extremely simplified operation: Using the user's pre-installed vehicle control APP as the entry point, information entry is completed through native operations such as copying and sharing that users are most familiar with, with zero learning cost and a smooth experience.

[0068] Comprehensive information source coverage: By combining text NLP and image OCR technologies, it can handle almost all forms of express delivery notifications, such as SMS, WeChat, APP push, and screenshots, making it widely applicable.

[0069] Intelligent scene integration: Creatively linking package delivery reminders with the precise scenario of "driving home". By using real-time geofencing on the vehicle, reminders are sent when the user is most likely to pick up the package (upon arriving home), effectively solving the problem of forgetting. Moreover, the reminder methods (in-vehicle screen and voice) are safer and less likely to be ignored.

[0070] Featuring user-friendly interactive memory: Introducing in-car voice interaction, allowing users to proactively inquire and express their intention to delay package pickup. The system can understand and record user intentions, providing continuous services such as "remind today, remind again tomorrow," rather than one-off mechanical reminders, making it more intelligent and user-friendly.

[0071] Based on the above cloud-based method embodiments, this application also provides a delivery reminder device, which is applied in the cloud; see also Figure 6 As shown, the device includes: an information receiving module 62, used to receive express delivery information sent by the user through a smart terminal; the express delivery information includes one of the following: express delivery pickup SMS information, express delivery pickup information screenshot, express delivery pickup chat history, and express delivery pickup voice information; a task generation module 64, used to generate express delivery reminder tasks based on the express delivery information; and a task sending module 66, used to send express delivery reminder tasks to the corresponding vehicle terminal according to the vehicle identifier carried in the express delivery reminder task, so that the vehicle terminal continuously monitors the vehicle's geographical location, speed, and time information according to the express delivery reminder task; based on the monitored geographical location, speed, and time information of the vehicle, it determines whether the vehicle has entered the address geofence associated with the express delivery reminder task and meets the preset trigger conditions; if so, a reminder card pops up on the cockpit interface and a voice broadcast is performed.

[0072] Furthermore, the aforementioned information receiving module 62 is used to install a vehicle control APP in the smart terminal; after the smart terminal responds to the user's express delivery information processing operation and sends express delivery information to the vehicle control APP, it receives the express delivery information forwarded by the vehicle control APP; the express delivery information processing operation includes one of the following: sharing express delivery information images, forwarding express delivery information chat records, pasting express delivery pickup SMS information, and voice input of express delivery information.

[0073] Furthermore, the aforementioned task generation module 64 is used to perform OCR model recognition on image information; perform speech recognition on voice information; and extract information from text information using a natural language processing-based express delivery information extraction model to obtain structured data. The structured data includes at least: pickup address information and pickup code. The pickup address information is matched with the home address information set by the user during the initialization phase. After a successful match, the boundary coordinates of the pickup address information are obtained from the map service to generate a geofence for the specified range. Based on the structured data and the geofence, an express delivery reminder task is generated. The task carries a task identifier, user identifier, vehicle identifier, pickup code, standardized address, associated geofence identifier, task status, and creation time.

[0074] Furthermore, the aforementioned task sending module 66 is used to cache the express delivery reminder task locally on the smart terminal when the signal is poor; and to send the express delivery reminder task to the vehicle through the smart terminal when the smart terminal and the vehicle's Bluetooth connection is successful.

[0075] The device provided in this application embodiment has the same implementation principle and technical effect as the aforementioned method embodiment. For the sake of brevity, any parts of the device embodiment not mentioned can be referred to the corresponding content in the aforementioned method embodiment.

[0076] Based on the above vehicle-side method embodiments, this application also provides a delivery reminder device, which is applied to a vehicle; see also Figure 7 As shown, the device includes: a task receiving module 72, used to receive express delivery reminder tasks sent from the cloud; the express delivery reminder task is generated by the cloud after receiving express delivery information sent by the user through a smart terminal; the express delivery information includes one of the following: express delivery pickup SMS information, express delivery pickup information screenshot, express delivery pickup chat history, express delivery pickup voice information; an information monitoring module 74, used to continuously monitor the vehicle's geographical location, speed, and time information according to the express delivery reminder task; a judgment module 76, used to determine whether the vehicle has entered the address geofence associated with the express delivery reminder task and meets the preset triggering conditions based on the monitored geographical location, speed, and time information; and a reminder module 78, used to pop up a reminder card on the cockpit interface and make a voice broadcast when the judgment result of the judgment module is yes.

[0077] Furthermore, the aforementioned judgment module 76 is used to obtain the vehicle's current geographical location in real time; calculate the distance between the current geographical location and the center point of the address geofence according to a preset period; when the distance is less than a preset distance threshold, check the associated reminder task list; determine whether the tasks in the reminder task list simultaneously meet the following conditions: the current vehicle speed is less than a preset speed threshold; the current time is within a preset time range; the associated reminder task status is pending reminder and has not expired; if so, determine that the vehicle has entered the address geofence associated with the express delivery reminder task and meets the preset triggering conditions.

[0078] Furthermore, the aforementioned reminder module 78 is used to call the TTS engine to play the express delivery pickup information via voice; a reminder card slides out from the side of the central control screen in a non-modal manner; the reminder card is equipped with three controls, which are used to trigger the following functions respectively: change the task status from pending reminder to already reminded, call the vehicle navigation to the pickup address, and trigger the intent processing logic.

[0079] Furthermore, the aforementioned device also includes: a user response module, used to respond to a user's voice express delivery query request, and provide feedback on the relevant information of the express delivery currently pending pickup; in response to the user's expressed intention to delay pickup, to mark the current status of the corresponding express delivery reminder task as a delayed status, and to re-trigger the reminder process in the next preset cycle.

[0080] The device provided in this application embodiment has the same implementation principle and technical effect as the aforementioned method embodiment. For the sake of brevity, any parts of the device embodiment not mentioned can be referred to the corresponding content in the aforementioned method embodiment.

[0081] Based on the above-described intelligent terminal-side method embodiments, this application also provides a delivery reminder device, which is applied to an intelligent terminal; see also Figure 8 As shown, the device includes: an information sending module 82, used to respond to the user's express delivery information processing operation, send express delivery information to the cloud so that the cloud can generate an express delivery reminder task based on the express delivery information; and send the express delivery reminder task to the corresponding vehicle terminal according to the vehicle identifier carried in the express delivery reminder task so that the vehicle terminal can continuously monitor the vehicle's geographical location, speed and time information according to the express delivery reminder task; based on the monitored geographical location, speed and time information of the vehicle, determine whether the vehicle has entered the address geofence associated with the express delivery reminder task and meets the preset trigger conditions; if so, pop up a reminder card on the cockpit interface and make a voice broadcast; the express delivery information includes one of the following: express delivery pickup SMS information, express delivery pickup information screenshot, express delivery pickup chat history, express delivery pickup voice information.

[0082] Furthermore, the steps of responding to the user's express delivery information processing operation and sending the express delivery information to the cloud include: installing a vehicle control APP on the smart terminal; responding to the user's express delivery information processing operation to send the express delivery information to the vehicle control APP, so that the vehicle control APP forwards the express delivery information to the cloud; the express delivery information processing operation includes one of the following: sharing express delivery information pictures, forwarding express delivery information chat history, pasting express delivery pickup SMS information, and voice input of express delivery information.

[0083] The device provided in this application embodiment has the same implementation principle and technical effect as the aforementioned method embodiment. For the sake of brevity, any parts of the device embodiment not mentioned can be referred to the corresponding content in the aforementioned method embodiment.

[0084] Based on the aforementioned method embodiments, this application also provides a delivery reminder system, see [link to relevant documentation]. Figure 9 The system includes: a cloud platform, a vehicle-side platform, and a smart terminal. The cloud platform communicates with both the vehicle-side platform and the smart terminal. The cloud platform includes a multimodal parsing module, an address matching module, and a task management module, used to execute delivery reminder methods such as those on the cloud side. The vehicle-side platform includes: a scene perception module, a reminder execution module, and a voice interaction module, used to execute delivery reminder methods such as those on the vehicle side. The smart terminal includes: a text pasting interface, a screenshot sharing interface, and a chat forwarding interface, used to execute delivery reminder methods such as those on the terminal side.

[0085] See Figure 10 As shown, the express delivery reminder method based on the above system is executed collaboratively by the vehicle control APP running on the user's mobile phone, the cloud server, and the vehicle's intelligent cockpit system, including the following core steps: S1: Convenient Information Entry. Users can send the original content, including express delivery information, to the vehicle control APP by copying and pasting, sharing screenshots, or forwarding between applications.

[0086] S2: Cloud-based intelligent analysis. The cloud server receives the original content, extracts the pickup code and key information of the pickup location through natural language processing and image recognition technology, and associates and matches the pickup location with the user's preset home address.

[0087] S3: Task Synchronization and Scene Monitoring. The cloud will parse and generate standardized reminder tasks and synchronize them to the user's bound vehicle; the vehicle-side system will continuously monitor the vehicle's location, speed, and time information.

[0088] S4: Contextualized Automatic Reminders. When the system detects that the vehicle has entered the geofence of the home address associated with the reminder task and meets the preset trigger conditions, the vehicle-side system automatically pops up a reminder card on the cockpit interface and makes a voice announcement.

[0089] S5: Intent Understanding and Continuous Service. In response to a user's voice query inside the vehicle, the system provides information on the currently pending package; in response to a user's expressed intention to delay pickup, the system marks the corresponding reminder task as delayed and re-triggers the reminder process in the next preset cycle.

[0090] The system provided in this application embodiment has the same implementation principle and technical effects as the aforementioned method embodiment. For the sake of brevity, any parts not mentioned in the system embodiment can be referred to the corresponding content in the aforementioned method embodiment.

[0091] This application also provides a computer-readable storage medium storing computer-executable instructions. When the computer-executable instructions are called and executed by a processor, the computer-executable instructions cause the processor to implement the above-described method. For specific implementation details, please refer to the foregoing method embodiments, which will not be repeated here.

[0092] The computer program products of the methods, apparatus, and electronic devices provided in the embodiments of this application include a computer-readable storage medium storing program code. The instructions included in the program code can be used to execute the methods described in the preceding method embodiments. For specific implementations, please refer to the method embodiments, which will not be repeated here.

[0093] Unless otherwise specifically stated, the relative steps, numerical expressions, and values ​​of the components and steps described in these embodiments do not limit the scope of this application.

[0094] If the aforementioned functions are implemented as software functional units and sold or used as independent products, they can be stored in a processor-executable, non-volatile, computer-readable storage medium. Based on this understanding, the technical solution of this application, in essence, or the part that contributes to the prior art, or a portion of the technical solution, can be embodied in the form of a software product. This computer software product is stored in a storage medium and includes several instructions to cause a computer device (which may be a personal computer, server, or network device, etc.) to execute all or part of the steps of the methods described in the various embodiments of this application. The aforementioned storage medium includes various media capable of storing program code, such as USB flash drives, portable hard drives, read-only memory (ROM), random access memory (RAM), magnetic disks, or optical disks.

[0095] In the description of this application, it should be noted that the terms "center," "upper," "lower," "left," "right," "vertical," "horizontal," "inner," and "outer," etc., indicate the orientation or positional relationship based on the orientation or positional relationship shown in the accompanying drawings. They are used only for the convenience of describing this application and simplifying the description, and do not indicate or imply that the device or element referred to must have a specific orientation, or be constructed and operated in a specific orientation. Therefore, they should not be construed as limitations on this application. Furthermore, the terms "first," "second," and "third" are used for descriptive purposes only and should not be construed as indicating or implying relative importance.

[0096] Finally, it should be noted that the above-described embodiments are merely specific implementations of this application, used to illustrate the technical solutions of this application, and not to limit them. The protection scope of this application is not limited thereto. Although this application has been described in detail with reference to the foregoing embodiments, those skilled in the art should understand that any person skilled in the art can still modify or easily conceive of changes to the technical solutions described in the foregoing embodiments, or make equivalent substitutions for some of the technical features, within the technical scope disclosed in this application. Such modifications, changes, or substitutions do not cause the essence of the corresponding technical solutions to deviate from the spirit and scope of the technical solutions of the embodiments of this application, and should all be covered within the protection scope of this application. Therefore, the protection scope of this application should be determined by the protection scope of the claims.

Claims

1. A method for notifying customers of express delivery, characterized in that, The method is applied in the cloud; the method includes: Receive express delivery information sent by users through smart terminals; the express delivery information includes one of the following: express delivery pickup SMS information, express delivery pickup information screenshot, express delivery pickup chat history, and express delivery pickup voice information; Based on the express delivery information, an express delivery reminder task is generated; Based on the vehicle identifier carried in the delivery reminder task, the delivery reminder task is sent to the corresponding vehicle terminal, so that the vehicle terminal continuously monitors the vehicle's geographical location, speed, and time information according to the delivery reminder task; based on the monitored geographical location, speed, and time information of the vehicle, it is determined whether the vehicle has entered the address geofence associated with the delivery reminder task and meets the preset trigger conditions; if so, a reminder card pops up on the cockpit interface and a voice broadcast is performed.

2. The method according to claim 1, characterized in that, The steps for receiving express delivery information sent by users via smart terminals include: The smart terminal is equipped with a vehicle control APP; after the smart terminal responds to the user's express delivery information processing operation and sends express delivery information to the vehicle control APP, it receives the express delivery information forwarded by the vehicle control APP; the express delivery information processing operation includes one of the following: sharing express delivery information pictures, forwarding express delivery information chat history, pasting express delivery pickup SMS information, and voice input of express delivery information.

3. The method according to claim 1, characterized in that, The steps for generating a delivery reminder task based on the delivery information include: For image information, OCR model recognition is performed; for voice information, speech recognition is performed; for text information, information extraction is performed using a natural language processing-based express delivery information extraction model to obtain structured data; the structured data includes at least: pickup address information and pickup code; The pickup address information is matched with the home address information set by the user during the initialization phase. After a successful match, the boundary coordinates of the pickup address information are obtained from the map service, and a geofence for the specified range is generated. Based on the structured data and the address geofence, a delivery reminder task is generated; the task carries a task identifier, user identifier, vehicle identifier, pickup code, standardized address, address geofence identifier, task status, and creation time.

4. The method according to claim 1, characterized in that, The steps of sending the delivery reminder task to the corresponding vehicle based on the vehicle identifier carried in the delivery reminder task include: In cases of poor signal, the delivery reminder task will be cached locally on the smart terminal; When the smart terminal successfully connects to the vehicle via Bluetooth, the smart terminal sends the express delivery reminder task to the vehicle.

5. A method for reminding customers about express delivery, characterized in that, The method is applied to the vehicle end; the method includes: The system receives express delivery reminder tasks sent from the cloud. These reminder tasks are generated by the cloud after receiving express delivery information sent by the user through a smart terminal. The express delivery information includes one of the following: express delivery pickup SMS messages, screenshots of express delivery pickup information, chat logs of express delivery pickup, and voice messages of express delivery pickup. The vehicle's location, speed, and time information are continuously monitored based on the aforementioned delivery reminder task; Based on the monitored geographical location, speed, and time information of the vehicle, determine whether the vehicle has entered the address geofence associated with the express delivery reminder task and meets the preset triggering conditions; If so, a reminder card will pop up on the cockpit interface and be announced via voice.

6. The method according to claim 5, characterized in that, Based on the monitored vehicle's location, speed, and time information, the steps to determine whether the vehicle has entered the address geofence associated with the delivery reminder task and meets the preset trigger conditions include: Get the vehicle's current location in real time; Calculate the distance between the current geographic location and the center point of the address geofence according to a preset period; When the distance is less than a preset distance threshold, check the associated reminder task list; Determine whether the tasks in the reminder task list simultaneously meet the following conditions: The current vehicle speed is less than the preset speed threshold; The current time is within the preset time range; The associated reminder task is in the pending reminder state and has not expired; If so, confirm that the vehicle has entered the address geofence associated with the express delivery reminder task and meets the preset trigger conditions.

7. The method according to claim 5, characterized in that, The steps for displaying a reminder card and providing voice announcement on the cockpit interface include: Use the TTS engine to play express delivery pickup information via voice. A reminder card slides out from the side of the central control screen in a non-modal manner; the reminder card is equipped with three controls, which are used to trigger the following functions: change the task status from pending reminder to already reminded, call the vehicle navigation to the pickup address, and trigger the intent processing logic.

8. The method according to claim 5, characterized in that, The method further includes: In response to the user's voice package tracking request, provide relevant information about the package currently awaiting pickup; In response to the user's expressed intention to delay package pickup, the current status of the corresponding express delivery reminder task is marked as delayed, and the reminder process is retried in the next preset cycle.

9. A method for reminding customers about express delivery, characterized in that, The method is applied to a smart terminal; the method includes: In response to the user's express delivery information processing operation, the system sends express delivery information to the cloud, so that the cloud generates an express delivery reminder task based on the express delivery information; and sends the express delivery reminder task to the corresponding vehicle terminal according to the vehicle identifier carried in the express delivery reminder task, so that the vehicle terminal continuously monitors the vehicle's geographical location, speed, and time information according to the express delivery reminder task; based on the monitored geographical location, speed, and time information of the vehicle, it determines whether the vehicle has entered the address geofence associated with the express delivery reminder task and meets the preset trigger conditions; if so, a reminder card pops up on the cockpit interface and a voice broadcast is performed; the express delivery information includes one of the following: express delivery pickup SMS information, express delivery pickup information screenshot, express delivery pickup chat history, and express delivery pickup voice information.

10. The method according to claim 9, characterized in that, The steps for responding to a user's express delivery information processing operation and sending express delivery information to the cloud include: The smart terminal is equipped with a vehicle control APP; The system responds to the user's express delivery information processing operation to send the express delivery information to the vehicle control APP, so that the vehicle control APP forwards the express delivery information to the cloud; the express delivery information processing operation includes one of the following: sharing express delivery information images, forwarding express delivery information chat history, pasting express delivery pickup SMS information, and voice input of express delivery information.

11. A delivery reminder device, characterized in that, The device is used in the cloud; the device includes: The information receiving module is used to receive express delivery information sent by users through smart terminals; the express delivery information includes one of the following: express delivery pickup SMS information, express delivery pickup information screenshot, express delivery pickup chat history, and express delivery pickup voice information; The task generation module is used to generate express delivery reminder tasks based on the express delivery information; The task sending module is used to send the express delivery reminder task to the corresponding vehicle terminal according to the vehicle identifier carried in the express delivery reminder task, so that the vehicle terminal continuously monitors the vehicle's geographical location, speed and time information according to the express delivery reminder task; based on the monitored geographical location, speed and time information of the vehicle, it determines whether the vehicle has entered the address geofence associated with the express delivery reminder task and meets the preset trigger conditions; if so, a reminder card pops up on the cockpit interface and a voice broadcast is performed.

12. A delivery reminder device, characterized in that, The device is applied to the vehicle end; the device includes: The task receiving module is used to receive express delivery reminder tasks sent from the cloud; the express delivery reminder task is generated by the cloud after receiving express delivery information sent by the user through a smart terminal; the express delivery information includes one of the following: express delivery pickup SMS information, express delivery pickup information screenshot, express delivery pickup chat history, and express delivery pickup voice information; The information monitoring module is used to continuously monitor the vehicle's location, speed, and time information according to the express delivery reminder task; The judgment module is used to determine whether the vehicle has entered the address geofence associated with the express delivery reminder task and meets the preset trigger conditions based on the monitored geographical location, speed and time information of the vehicle. The reminder module is used to pop up a reminder card on the cockpit interface and make a voice announcement when the judgment result of the judgment module is yes.

13. A delivery reminder device, characterized in that, The device is used in a smart terminal; the device includes: The information sending module is used to respond to the user's express delivery information processing operation, send express delivery information to the cloud, so that the cloud can generate an express delivery reminder task based on the express delivery information; and send the express delivery reminder task to the corresponding vehicle terminal according to the vehicle identifier carried in the express delivery reminder task, so that the vehicle terminal can continuously monitor the vehicle's geographical location, speed and time information according to the express delivery reminder task; based on the monitored geographical location, speed and time information of the vehicle, determine whether the vehicle has entered the address geofence associated with the express delivery reminder task and meets the preset trigger conditions; if so, a reminder card pops up on the cockpit interface and a voice broadcast is performed; the express delivery information includes one of the following: express delivery pickup SMS information, express delivery pickup information screenshot, express delivery pickup chat history, and express delivery pickup voice information.

14. A package delivery reminder system, characterized in that, The system includes: a cloud platform, a vehicle-mounted terminal, and a smart terminal; the cloud platform is communicatively connected to the vehicle-mounted terminal and the smart terminal respectively; the cloud platform is used to execute the express delivery reminder method as described in any one of claims 1-4; the vehicle-mounted terminal is used to execute the express delivery reminder method as described in any one of claims 5-8; and the smart terminal is used to execute the express delivery reminder method as described in any one of claims 9-10.

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