Integrated industrial service intelligent platform

Abstract

The application discloses an integrated industrial service intelligent platform, and relates to the field of network service transaction platforms; the integrated industrial service intelligent platform constructs a virtual three-dimensional model through VR technology, combines platform-level and enterprise-level double-AI digital person guide, constructs a complete visiting and explanation system from macro to micro for users, and significantly improves the online investigation experience and trust of customers; through the multi-person collaborative investigation module, the geographical restriction is broken, and the procurement team can remotely jointly investigate the supplier; through the virtual product experience module, the customers are helped to make more accurate decisions before purchasing, and the transaction efficiency is improved; the application not only provides transaction matching, but also accurately identifies and helps high-growth enterprises through intelligent data analysis and enterprise evaluation engines, and truly realizes the whole life cycle service from 'display transaction' to 'incubation growth'.

Description

Technical Field

[0001] This invention relates to network service transaction platform technology, specifically to an integrated industrial service intelligent platform. Background Technology

[0002] With the rapid development of information technology, traditional industrial service models, especially in the industrial manufacturing sector, are gradually failing to meet the needs of modern, intelligent enterprises. Currently, many industries face problems such as information silos, poor data flow, and uneven resource allocation. Traditional exhibition and sales methods (such as offline exhibitions) are costly and have limited coverage, while traditional e-commerce platforms focus on simple commodity transactions and are weak in brand display, customer interaction, immersive experiences, and supply chain collaboration.

[0003] Furthermore, the level of digitalization among companies in the industry varies greatly, and the lack of a unified, interoperable technology platform hinders efficient market expansion, resource integration, and supply chain management. Therefore, there is an urgent need for a comprehensive intelligent platform that integrates cutting-edge technologies such as virtual reality (VR), artificial intelligence (AI), and blockchain to provide industrial enterprises with a comprehensive solution encompassing product display, immersive experiences, one-stop transactions, supply chain tracking, and targeted support. This platform aims to improve operational efficiency, reduce management costs, and enhance the overall competitiveness of the industry. Summary of the Invention

[0004] The purpose of this invention is to provide an integrated intelligent platform for industrial services to solve the problems of information silos, poor data flow, and uneven resource allocation faced by many industries today.

[0005] To achieve the above objectives, the present invention provides the following technical solution: an integrated industrial service intelligent platform, comprising:

[0006] The registration module is used for users to register and generate virtual identities on the platform. It supports simultaneous login and status sharing across multiple terminals and a unified account system that supports multiple languages ​​and multiple terminals.

[0007] The scene building module is used to build virtual 3D models of industrial, enterprise, and park scenes. Users can visit and access the virtual 3D models by using the virtual identity of the platform.

[0008] The intelligent navigation and interaction module is used to provide graded explanations of the virtual 3D model's content based on user needs through an AI digital human, and supports multi-user collaborative exploration.

[0009] The multilingual and global service module is used to automatically switch the platform interface and interactive content based on the user's region and language preferences, supporting cross-border transactions and communication;

[0010] The intelligent supply chain analysis and support module is used to collect and analyze the supply chain data within the platform in real time according to the user's needs using big data analysis technology, generate enterprise profiles, and provide targeted support measures.

[0011] The electronic payment and contract module is used to complete the signing of electronic contracts and secure payment delivery between the users based on blockchain technology.

[0012] The end-to-end collaboration and supply chain management module is used by the user to track the entire process of product development, production and delivery based on IoT and smart sensing technologies, combined with the multi-party services provided by the platform.

[0013] The multi-party certification and supervision module is used by the platform and third-party authoritative institutions to conduct comprehensive certification, rating and full-process supervision of companies entering the platform.

[0014] Preferred options also include:

[0015] The virtual experience and product testing module is used to perform simulated operation and performance simulation tests on the target product in a virtual environment according to the user's instructions.

[0016] The intelligent customer and dispute resolution module provides a 24 / 7 intelligent Q&A robot and introduces an online mediation mechanism when transaction disputes occur.

[0017] The carbon footprint tracking and green manufacturing module is used to calculate the carbon emission data of a product from raw materials to delivery, and to promote green procurement by showing this data to the user.

[0018] The data security and privacy protection module is used to protect enterprise business data and user personal information within the platform.

[0019] Preferably, the virtual 3D model of the industrial park scene generated by the scene building module includes the enterprise's production site, production equipment and production line operation scene, supports users to freely roam in the virtual 3D model from a first-person or third-person perspective, and supports basic interaction with the equipment model in the virtual environment.

[0020] Preferably, the intelligent navigation and interaction module includes:

[0021] The AI ​​Digital Human Tiered Explanation Module includes platform-level AI Digital Humans and enterprise-level AI Digital Humans. The platform-level AI Digital Human is used to guide new users to understand the overall architecture and functions of the platform and recommend companies to join based on user needs. The enterprise-level AI Digital Human is used to accompany users to visit and explain the company's products, production lines and services in detail after the user enters the virtual portal of a specific company.

[0022] Multi-user collaborative inspection module: In response to the invitation request of the first user, it allows one or more second users to enter the same virtual 3D model scene in the form of virtual avatars, conduct real-time voice and text communication, and realize multi-user remote collaborative inspection of enterprises.

[0023] Preferably, the intelligent analysis and support module for the industrial chain is used to collect and analyze the industrial chain information of enterprises on the platform in real time, including supply chain information, production information, product information, sales and distribution information, financial information, human resources information, technology and R&D information, market and competition information. The module also has a built-in enterprise evaluation and support engine, which is used to evaluate enterprises according to a preset growth algorithm model, identify high-growth enterprises, and intelligently match and provide them with support measures including technical support, human resources and financial support.

[0024] Preferably, the electronic payment and contract module is used to automatically generate electronic contracts between enterprise users and customer users based on the negotiation results, and complete the delivery within the platform based on the electronic contracts; the platform supports cross-border payment and settlement in multiple currencies and multiple payment methods.

[0025] Preferably, the end-to-end collaboration and supply chain management module also integrates government and financial service interfaces to provide users with a one-stop third-party service portal, including tax, legal, quality inspection, and financial loans, and uses IoT technology to track and visualize the logistics status of products in real time.

[0026] Preferably, the managers of the multi-party authentication and supervision module include the platform provider, market regulator, quality inspector, safety supervisor, tax authority, legal department, and financial institution. This module is used to verify the real identity of enterprises and users, assess their business qualifications, evaluate their credit rating, and conduct secondary authentication on the platform. It also supervises all transactions and information releases that occur on the platform throughout the entire process.

[0027] A terminal electronic device for running an integrated industrial service intelligent platform, including a mobile phone, a computer, and an intelligent wearable device.

[0028] Compared with existing technologies, the integrated industrial service intelligent platform provided by this invention uses VR technology to build virtual 3D models and combines platform-level and enterprise-level dual AI digital human guides to construct a complete visit and explanation system for users from macro to micro perspectives, significantly improving customers' online inspection experience and trust. Through the multi-person collaborative inspection module, geographical limitations are broken, enabling procurement teams to remotely and jointly inspect suppliers. Through the virtual product experience module, customers are helped to make more accurate decisions before procurement, improving transaction efficiency. This invention not only provides transaction matching, but also accurately identifies and supports high-growth enterprises through intelligent data analysis and enterprise evaluation engines, truly realizing a full life cycle service from "display and transaction" to "incubation and growth". Attached Figure Description

[0029] To more clearly illustrate the technical solutions in the embodiments of this application or the prior art, the drawings used in the embodiments will be briefly introduced below. Obviously, the drawings described below are only some embodiments recorded in this invention. For those skilled in the art, other drawings can be obtained based on these drawings.

[0030] Figure 1 This is a platform architecture diagram provided for an embodiment of the present invention. Detailed Implementation

[0031] To enable those skilled in the art to better understand the technical solution of the present invention, the present invention will be further described in detail below with reference to the accompanying drawings.

[0032] As attached Figure 1 As shown:

[0033] Example:

[0034] This invention provides an integrated industrial service intelligent platform, comprising:

[0035] The registration module is used for user registration to generate virtual identities on the platform. It supports simultaneous login and status sharing across multiple terminals and a unified account system supporting multiple languages ​​and terminals. It adopts the OAuth2.0+JWT authentication system, combined with distributed session management (Redis), to achieve seamless cross-platform login. Enterprise users must upload qualification documents such as business licenses during registration, triggering subsequent multi-party authentication modules for verification.

[0036] The scene building module is used to build virtual 3D models of industrial, enterprise, and park scenes. Users can visit and access these virtual 3D models using their virtual identities on the platform. 3D scene rendering is performed using Unreal Engine 5 or Unity 2022 LTS, supporting WebGL output and running in a browser without requiring plugins. Enterprise production sites are reconstructed using LiDAR scanning and oblique photography technology, achieving centimeter-level accuracy. Production equipment models support skeletal animation and state machines, enabling them to operate based on real-time IoT data (such as robotic arm swings and conveyor belt movements), achieving digital twins. Model resources employ LOD (Level of Detail) technology and a streaming loading strategy to ensure a smooth 60fps experience even in large-scale, complex scenes.

[0037] The intelligent navigation and interaction module is used to provide graded explanations of the virtual 3D model's content based on user needs through an AI digital human, and supports multi-user collaborative exploration.

[0038] The multilingual and globalization service module automatically switches the platform interface and interactive content based on the user's region and language preferences, supporting cross-border transactions and communication. The front-end uses the i18n internationalization framework, with language packs dynamically loaded. The back-end integrates Neural Machine Translation (NMT) interfaces (such as the Google Translate API or a self-built Transformer model) to perform real-time translation of user input and platform announcements; it supports multi-currency price display and real-time currency conversion (through integration with third-party currency exchange rate interfaces). Cross-border payments are integrated with gateways such as PayPal, Stripe, and Alipay+.

[0039] The intelligent supply chain analysis and support module is used to collect and analyze supply chain data within the platform in real time according to user needs, using big data analytics to generate enterprise profiles and provide targeted support measures. Data collection covers 11 categories, including supply chain information, production information, product information, sales and distribution, finance, human resources, technology and R&D, market and competition, risk management, environmental and social aspects, and legal compliance. Data is obtained through API integration, RPA robot data collection, or proactive reporting by enterprises. An enterprise growth assessment model is constructed using XGBoost or Random Forest algorithms, with historical enterprise data as the training set, to predict indicators such as revenue growth rate and technological innovation potential for the next three years. It outputs S / A / B / C ratings. The support matching engine, based on knowledge graphs and collaborative filtering recommendations, accurately matches high-growth enterprises with platform-based technology service providers, venture capital institutions, and talent service agencies, automatically pushing support opportunities.

[0040] The electronic payment and contract module is used to complete the signing of electronic contracts and secure payment delivery between users based on blockchain technology; a contract notarization network is built based on blockchain (Hyperledger Fabric or AntChain). After the two parties have completed their negotiations, the system automatically generates an electronic contract (PDF format) containing product specifications, price, and delivery terms, and uses a digital signature (SM2 or RSA) for signing; the contract hash value is stored on the blockchain, preventing unilateral tampering by either party; payment adopts a third-party escrow payment model: the buyer freezes the funds in a platform escrow account, and the funds are automatically released to the seller through a smart contract after the buyer confirms receipt of goods or meets the contract conditions. It supports major currencies such as RMB and USD.

[0041] The end-to-end collaboration and supply chain management module allows users to track the entire product lifecycle from R&D and production to delivery using IoT and smart sensing technologies, combined with various services provided by the platform. Enterprises can connect to IoT gateways to collect real-time production line sensor data (temperature, output, yield rate) and report it to the platform via the MQTT protocol. Users can view the real-time production progress bar for their orders after placing them. The logistics module connects to APIs of major logistics companies (SF Express, JD Logistics, Cainiao) to obtain real-time location data and visualize it on a 3D map. It also integrates government service interfaces: e-taxation (one-click invoicing), quality inspection (online application for quality inspection and report upload), and legal consultation (intelligent legal Q&A robot).

[0042] The multi-party authentication and supervision module is used by the platform and authoritative third-party institutions to conduct comprehensive authentication, rating, and full-process supervision of companies joining the platform. Authentication participants include: market supervision (authenticity of business licenses), quality inspection (ISO certification), safety supervision (safety production qualifications), taxation (tax credit), legal affairs (no litigation blacklist), and finance (credit reports). Distributed identity authentication is adopted: after a company submits its materials, each regulatory body verifies and endorses them through an oracle mechanism, and the verification results are written into the blockchain to form an immutable company profile. Dynamic credit scoring: based on indicators such as transaction fulfillment rate, complaint rate, and support feedback, the company's credit score is updated monthly, and the credit score affects search ranking and financial service fees.

[0043] As can be seen from the above, by building virtual 3D models using VR technology and combining platform-level and enterprise-level dual AI digital human guides, a complete visit and explanation system from macro to micro perspectives is constructed for users, significantly improving customers' online inspection experience and trust. Through the multi-person collaborative inspection module, geographical limitations are broken, enabling procurement teams to remotely and jointly inspect suppliers. Through the virtual product experience module, customers are helped to make more accurate decisions before procurement, improving transaction efficiency. This invention not only provides transaction matching but also accurately identifies and supports high-growth enterprises through intelligent data analysis and enterprise evaluation engines, truly realizing a full lifecycle service from "display and transaction" to "incubation and growth".

[0044] The platform also includes:

[0045] The virtual experience and product testing module is used to perform realistic operation and performance simulation tests on target products in a virtual environment according to user instructions. For operable products (such as machine tools and construction machinery), a physical simulation engine (based on NVIDIA PhysX) is built to simulate operation feel, load response, processing effects, etc. It supports destructive testing simulation (such as material strength testing), pre-calculates results through finite element analysis and displays visual feedback, without actually destroying the physical object. User operation data (such as operation time and error rate) can be fed back to the enterprise for product usability improvement.

[0046] The intelligent customer service and dispute resolution module provides a 24 / 7 intelligent Q&A chatbot and introduces an online mediation mechanism in case of transaction disputes. The intelligent customer service is based on a retrieval-plus-generative hybrid model: common questions are retrieved and matched against the FAQ library using FAISS vector retrieval; complex questions are answered using a Large Language Model (LLM). For dispute resolution, users can initiate arbitration applications with a single click; the system automatically retrieves relevant blockchain-based evidence contracts, chat logs, and logistics vouchers, and pushes them to the platform's arbitration committee. An online video mediation room function is also included, supporting multi-party video calls and electronic signatures.

[0047] The carbon footprint tracking and green manufacturing module calculates carbon emission data for products from raw materials to delivery, supporting green procurement by displaying this data to users. It establishes a product carbon footprint calculation model based on the ISO 14067 standard, integrating upstream raw material carbon emission factor databases (such as Ecoinvent), enterprise production energy consumption data (collected via IoT), and logistics transportation mileage. High-carbon emission stages are visually displayed in a virtual 3D model using color heatmaps. The platform can issue "green labels" to low-carbon products and provide weighted recommendations in search results.

[0048] The data security and privacy protection module is used to protect enterprise business data and user personal information within the platform; it adopts homomorphic encryption and zero-knowledge proof technology to achieve encrypted computation of data—the platform can perform statistical analysis and credit scoring without decrypting user data; sensitive data such as core enterprise process parameters and customer quotations are only visible to the enterprise itself by default; cross-enterprise data sharing requires blockchain authorization, and authorization records are auditable on the chain; the platform has passed the Level 3 Information Security Protection Certification, and data transmission is encrypted with TLS 1.3 throughout the entire chain.

[0049] The virtual 3D model of the industrial park scene generated by the scene building module includes the enterprise's production site, production equipment and production line operation scene. It supports users to freely roam in the virtual 3D model from a first-person or third-person perspective, and supports basic interaction with the equipment model in the virtual environment (such as clicking to view equipment parameters and start the simulation operation animation).

[0050] The intelligent navigation and interaction module includes:

[0051] The AI ​​Digital Human Tiered Explanation Module includes platform-level AI Digital Humans and enterprise-level AI Digital Humans. The platform-level AI Digital Human is used to guide new users to understand the overall architecture and functions of the platform and recommend companies to join based on user needs. The enterprise-level AI Digital Human is used to accompany users to visit and explain the company's products, production lines and services in detail after the user enters the virtual portal of a specific company.

[0052] Multi-user collaborative inspection module: In response to the invitation request of the first user, it allows one or more second users to enter the same virtual 3D model scene in the form of virtual avatars, conduct real-time voice and text communication, and realize multi-user remote collaborative inspection of enterprises.

[0053] The intelligent analysis and support module for the industrial chain is used to collect and analyze the industrial chain information of enterprises on the platform in real time, including supply chain information, production information, product information, sales and distribution information, financial information, human resources information, technology and R&D information, market and competition information. The module also has a built-in enterprise evaluation and support engine, which is used to evaluate enterprises according to a preset growth algorithm model, identify high-growth enterprises, and intelligently match and provide them with support measures including technical support, human resources and financial support.

[0054] The electronic payment and contract module is used to automatically generate electronic contracts between enterprise users and customer users based on the negotiation results, and complete the delivery within the platform according to the electronic contracts; the platform supports cross-border payment and settlement in multiple currencies and multiple payment methods.

[0055] The end-to-end collaboration and supply chain management module also integrates government and financial service interfaces to provide users with a one-stop third-party service portal, including tax, legal, quality inspection, and financial loans, and uses IoT technology to track and visualize the logistics status of products in real time.

[0056] The managers of the multi-party authentication and supervision module include the platform provider, market regulator, quality inspector, safety supervisor, tax authority, legal department, and financial institution. This module is used to verify the real identity of enterprises and users, assess their business qualifications, evaluate their credit rating, and conduct secondary authentication on the platform. It also provides full-process supervision of all transactions and information releases that occur on the platform.

[0057] A terminal electronic device for running an integrated industrial service intelligent platform, including a mobile phone, a computer, and an intelligent wearable device.

[0058] The foregoing has only described certain exemplary embodiments of the present invention by way of illustration. Undoubtedly, those skilled in the art can modify the described embodiments in various ways without departing from the spirit and scope of the present invention. Therefore, the foregoing drawings and descriptions are illustrative in nature and should not be construed as limiting the scope of protection of the claims of the present invention.

Claims

1. An integrated industrial service intelligent platform, characterized in that: include: The registration module is used for users to register and generate virtual identities on the platform, supporting simultaneous login and status sharing across multiple terminals; The scene building module is used to build virtual 3D models of industrial, enterprise, and park scenes. Users can visit and access the virtual 3D models by using the virtual identity of the platform. The intelligent navigation and interaction module is used to provide graded explanations of the virtual 3D model's content based on user needs through an AI digital human, and supports multi-user collaborative exploration. The multilingual and global service module is used to automatically switch the platform interface and interactive content based on the user's region and language preferences, supporting cross-border transactions and communication; The intelligent supply chain analysis and support module is used to collect and analyze the supply chain data within the platform in real time according to the user's needs using big data analysis technology, generate enterprise profiles, and provide targeted support measures. The electronic payment and contract module is used to complete the signing of electronic contracts and secure payment delivery between the users based on blockchain technology. The end-to-end collaboration and supply chain management module is used by the user to track the entire process of product development, production and delivery based on IoT and smart sensing technologies, combined with the multi-party services provided by the platform. The multi-party certification and supervision module is used by the platform and third-party authoritative institutions to conduct comprehensive certification, rating and full-process supervision of companies entering the platform.

2. The integrated industrial service intelligent platform according to claim 1, characterized in that, Also includes: The virtual experience and product testing module is used to perform simulated operation and performance simulation tests on the target product in a virtual environment according to the user's instructions. The intelligent customer and dispute resolution module provides a 24 / 7 intelligent Q&A robot and introduces an online mediation mechanism when transaction disputes occur. The carbon footprint tracking and green manufacturing module is used to calculate the carbon emission data of a product from raw materials to delivery, and to promote green procurement by showing this data to the user. The data security and privacy protection module is used to protect enterprise business data and user personal information within the platform.

3. The integrated industrial service intelligent platform according to claim 1, characterized in that, The virtual 3D model of the industrial park scene generated by the scene building module includes the enterprise's production site, production equipment and production line operation scene. It supports users to freely roam in the virtual 3D model from a first-person or third-person perspective and supports basic interaction with the equipment model in the virtual environment.

4. The integrated industrial service intelligent platform according to claim 1, characterized in that, The intelligent navigation and interaction module includes: The AI ​​Digital Human Tiered Explanation Module includes platform-level AI Digital Humans and enterprise-level AI Digital Humans. The platform-level AI Digital Human is used to guide new users to understand the overall architecture and functions of the platform and recommend companies to join based on user needs. The enterprise-level AI Digital Human is used to accompany users to visit and explain the company's products, production lines and services in detail after the user enters the virtual portal of a specific company. Multi-user collaborative inspection module: In response to the invitation request of the first user, it allows one or more second users to enter the same virtual 3D model scene in the form of virtual avatars, conduct real-time voice and text communication, and realize multi-user remote collaborative inspection of enterprises.

5. The integrated industrial service intelligent platform according to claim 1, characterized in that, The intelligent analysis and support module for the industrial chain is used to collect and analyze the industrial chain information of enterprises on the platform in real time, including supply chain information, production information, product information, sales and distribution information, financial information, human resources information, technology and R&D information, market and competition information. The module also has a built-in enterprise evaluation and support engine, which is used to evaluate enterprises according to a preset growth algorithm model, identify high-growth enterprises, and intelligently match and provide them with support measures including technical support, human resources and financial support.

6. The integrated industrial service intelligent platform according to claim 1, characterized in that, The electronic payment and contract module is used to automatically generate electronic contracts between enterprise users and customer users based on the negotiation results, and complete the delivery within the platform based on the electronic contracts. The platform supports cross-border payment and settlement in multiple currencies and payment methods.

7. The integrated industrial service intelligent platform according to claim 1, characterized in that, The end-to-end collaboration and supply chain management module also integrates government and financial service interfaces to provide users with a one-stop third-party service portal, including tax, legal, quality inspection, and financial loans, and uses IoT technology to track and visualize the logistics status of products in real time.

8. The integrated industrial service intelligent platform according to claim 1, characterized in that, The managers of the multi-party authentication and supervision module include the platform provider, market regulator, quality inspector, safety supervisor, tax authority, legal department, and financial institution. This module is used to verify the real identity of enterprises and users, assess their business qualifications, evaluate their credit rating, and conduct secondary authentication on the platform. It also provides full-process supervision of all transactions and information releases that occur on the platform.

9. A terminal electronic device for operating the integrated industrial service intelligent platform according to any one of claims 1-8, comprising a mobile phone, a computer, and an intelligent wearable device.

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