Management device, management system, control method of management device, and program

Abstract

The management device (20) includes a first acquisition unit (25), a first determination unit (26), a guidance unit (27), a second acquisition unit (28), and an update unit (29). The first determination unit (26) determines a first zone corresponding to a preference index of a user acquired by the first acquisition unit (25) from among a plurality of zones. The guidance unit (27) guides the user to the first zone determined by the first determination unit (26). The update unit (29) updates the preference index of the user based on a satisfaction index of the user acquired by the second acquisition unit (28).

Description

Technical Field

[0001] This disclosure relates to a management device, a management system, and methods and procedures for controlling the management device. Background Technology

[0002] Patent Document 1 describes a control system for an environmental device. In the control system described in Patent Document 1, information indicating the comfort level of the thermal environment input from a terminal is statistically analyzed, and a plan for controlling the device is generated based on the statistical results and registered judgment criteria.

[0003] Existing technical documents

[0004] Patent documents

[0005] Patent Document 1: Japanese Patent Application Publication No. 2004-205202 Summary of the Invention

[0006] The problem the invention aims to solve

[0007] In the control system described in Patent Document 1, a control plan for the device is generated based on information from the terminal. However, in the control system described in Patent Document 1, there is no control to guide the user to an appropriate zone based on the user's preferences related to the air environment.

[0008] This disclosure was made to solve the aforementioned problems. An object of this disclosure is to provide a management device and its control method capable of guiding a user to an appropriate zone based on the user's preferences related to the air environment. Another object of this disclosure is to provide a management system equipped with such a management device. Yet another object of this disclosure is to provide a program for implementing such functionality in the management device.

[0009] means for solving problems

[0010] The management device disclosed herein includes: a first acquisition unit that acquires an air environment-related preference index of a user located in a facility having multiple zones with different air environments; a first determination unit that determines a first zone from the multiple zones corresponding to the user's preference index acquired by the first acquisition unit; a guidance unit that guides the user to the first zone determined by the first determination unit; a second acquisition unit that, after guiding the user by the guidance unit, acquires the user's air environment satisfaction index; and an update unit that updates the user's preference index based on the user's satisfaction index acquired by the second acquisition unit.

[0011] The management system disclosed herein includes a user's terminal and a management device capable of communicating with the terminal. The management device includes: a first acquisition unit that acquires an air environment-related preference index of a user located in a facility with multiple zones having different air environments, based on identification information from the terminal; a first determination unit that determines a first zone from the multiple zones corresponding to the user's preference index acquired by the first acquisition unit; a guidance unit that guides the user to the first zone determined by the first determination unit; a second acquisition unit that, after guiding the user, acquires the user's air environment satisfaction index; and an update unit that updates the user's preference index based on the user's satisfaction index acquired by the second acquisition unit.

[0012] The control method of the management device disclosed herein is a control method for a management device capable of communicating with a user's terminal located in a facility with multiple zones having different air environments. The control method includes the following steps: a first acquisition step, acquiring a user's air environment-related preference index based on identification information from the terminal; a first determination step, determining from the multiple zones a first zone corresponding to the user's preference index acquired in the first acquisition step; a guidance step, guiding the user to the first zone determined in the first determination step; a second acquisition step, acquiring the user's air environment satisfaction index after guiding the user based on the guidance step; and an update step, updating the user's preference index based on the user's satisfaction index acquired in the second acquisition step.

[0013] The program disclosed herein enables a computer capable of communicating with a user's terminal located in a facility with multiple zones having different air environments to perform the following processes: a first acquisition process, based on identification information from the terminal, to acquire a user's air environment-related preference index; a first determination process, to determine from the multiple zones a first zone corresponding to the user's preference index acquired in the first acquisition process; a guidance process, to guide the user to the first zone determined in the first determination process; a second acquisition process, after guiding the user based on the guidance process, to acquire the user's air environment satisfaction index; and an update process, to update the user's preference index based on the user's satisfaction index acquired in the second acquisition process.

[0014] Invention Effects

[0015] According to this disclosure, it is possible to guide a user to an appropriate zone based on the user's preferences related to the air environment. Attached Figure Description

[0016] Figure 1 This is a diagram illustrating an example of the management system in Implementation 1.

[0017] Figure 2 This is a flowchart illustrating an example of the actions of the management system.

[0018] Figure 3 This is a graph used to illustrate an example of a preference index related to air quality.

[0019] Figure 4 This is a flowchart illustrating other examples of actions performed by the management system.

[0020] Figure 5 This is a diagram showing an example of a questionnaire displayed on a terminal's monitor.

[0021] Figure 6 This is a flowchart illustrating other examples of actions performed by the management system.

[0022] Figure 7 This is a flowchart illustrating other examples of actions performed by the management system.

[0023] Figure 8 This is a flowchart illustrating other examples of actions performed by the management system.

[0024] Figure 9 This is a diagram illustrating an example of the hardware resources of a management device.

[0025] Figure 10 This is a diagram illustrating other examples of the hardware resources of the management device. Detailed Implementation

[0026] The following is a detailed description with reference to the accompanying drawings. Repetitive descriptions have been simplified or omitted where appropriate. In the drawings, the same reference numerals denote the same or equivalent parts.

[0027] Implementation method 1.

[0028] Figure 1 This diagram illustrates an example of the management system 1 in Embodiment 1. The management system 1 includes a user-owned terminal 10, a management device 20, and an air conditioning system 40. The management system 1 is applied to facility 2. Facility 2 may consist of only one building. Facility 2 may also include multiple buildings. Facility 2 may also include outdoor equipment.

[0029] Facility 2 has multiple zones with different air environments. The air environment can include temperature, humidity, and airflow.

[0030] Hereinafter, the multiple zones with different air environments in Facility 2 will be referred to as "multiple zones". As an example, each of the multiple zones is one room. "Multiple zones with different air environments" means that the multiple zones include zones with different air environments. That is, the multiple zones may also include zones with the same air environment. For example, if the multiple zones have 10 rooms, these 10 rooms could be 7 rooms with high temperatures and 3 rooms with low temperatures. As other examples, these 10 rooms could be 4 rooms with high temperatures, 3 rooms with moderate temperatures, and 3 rooms with low temperatures. The temperatures of these 10 rooms can also be different for each room.

[0031] Each user of the management system 1 has a terminal 10. As an example, terminal 10 is a smartphone. Terminal 10 may also not be a smartphone. Terminal 10 has a display 11. In addition, identification information for identifying the terminal 10, that is, for identifying the user, is stored in terminal 10.

[0032] The air environment of multiple zones is controlled by an air conditioning system 40. The air conditioning system 40 includes air conditioning units 41 and an air conditioning control unit 42. Preferably, air conditioning units 41 are installed in each of the multiple zones. Alternatively, multiple air conditioning units 41 may be installed in one zone. The air conditioning control unit 42 controls the air conditioning units 41. For example, the air conditioning control unit 42 controls the air conditioning units 41 to perform various operations such as heating, cooling, dehumidification, humidification, and air supply. The air conditioning control unit 42 may also perform only a portion of these operations. The air conditioning control unit 42 may also perform other operations in place of these operations, or it may perform additional operations based on these existing operations.

[0033] The air conditioning control unit 42 includes a communication unit 43 and an operation control unit 44. The communication unit 43 is responsible for communication with the management unit 20. For example, the communication unit 43 sends information indicating the air environment of each of the multiple zones to the management unit 20. This information will also be referred to as air environment information below. The air environment information can be control information from the air conditioning control unit 42 or information measured by sensors. In the management unit 20, by receiving the air environment information from the air conditioning control unit 42, it can determine the air environment of each of the multiple zones. The operation control unit 44 controls the air conditioning unit 41 to perform various operations.

[0034] The management device 20 has a first management function of managing information related to users and a second management function of managing the location of users within the management facility 2. The management system 1 may also have an information management system as its first management function and a location management system as its second management function. The management device 20 may be implemented by one server device within the facility 2 or by multiple server devices. The management device 20 may also be implemented by a cloud server.

[0035] The management device 20 can communicate with the user's terminal 10. The management device 20 can also communicate with the air conditioning system 40. The management device 20 includes, for example, a storage unit 21, a communication unit 22, a registration unit 23, a determination unit 24, a first acquisition unit 25, a first determination unit 26, a guidance unit 27, a second acquisition unit 28, and an update unit 29.

[0036] The following also refers to Figures 2 to 5 The functions of management system 1 will be described in detail. Figure 2 This is a flowchart illustrating an example of the actions of management system 1. Specifically, Figure 2 The operation flow of the management device 20 is shown.

[0037] In the management device 20, it is determined whether a registration request has been received (S101). For example, a user of this management system 1 wants to send a registration request to the management device 20 from their own terminal 10. The registration request includes identification information of the terminal 10 and information indicating the user's preference index related to the air environment. The registration request is received from the terminal 10 via the communication unit 22, and it is determined to be yes in S101.

[0038] If the determination is yes in S101, the registration unit 23 performs processing (S102) to register the user's air environment-related preference index based on the registration request received in S101. Thus, the identification information of the terminal 10 and the air environment-related preference index of the user of the terminal 10 are stored in the storage unit 21 in association. In the storage unit 21, identification information and preference index are stored in association for each user of the management system 1.

[0039] Figure 3 This is a graph used to illustrate an example of a preference index related to air quality. Figure 3 An example is shown below: Temperature-related indices, humidity-related indices, and airflow-related indices are stored in storage unit 21 as preference indices related to the air environment. Figure 3 In the example shown, temperature-related indices, humidity-related indices, and airflow-related indices can be registered at 11 levels. Figure 3 Examples are shown below: Users prefer cold to heat and registered "-3" as a temperature-related index; they prefer humidity to dryness and registered "+3" as a humidity-related index; they prefer wind to being in the wind and registered "+3" as an airflow-related index. Methods for registering preferences related to air quality are not limited to... Figure 3 The example shown.

[0040] Figure 4This is a flowchart illustrating other action examples of management system 1. Specifically, Figure 4 The diagram illustrates the operational flow performed by the management device 20. This is for devices that have completed... Figure 2 The pre-registered users shown are allowed to... Figure 4 The action flow is shown.

[0041] As described above, the management device 20 has the function of managing the location of users within the facility 2. For example, a large number of radio wave output devices are installed in the facility 2. The terminal 10 can communicate with each radio wave output device via a communication method such as UWB (Ultra Wide Band). The determination unit 24 determines the location of the terminal 10 within the facility 2, i.e., the location of the user, based on information from the radio wave output devices.

[0042] The determination unit 24 can also determine the user's location using other methods. If a large number of network cameras are installed in facility 2, the determination unit 24 can also determine the user's location based on images captured by those cameras.

[0043] In the management device 20, a determination is made as to whether the first acquisition condition is met (S201). The first acquisition unit 25 has the function of acquiring the air environment-related preference index of the user located in the facility 2. The first acquisition condition is the condition for the first acquisition unit 25 to acquire the preference index. As an example, the first acquisition condition is met when the user enters the facility 2. In this case, for example, a radio wave output device installed at a general door or the front entrance of a building receives identification information from the terminal 10, thereby meeting the first acquisition condition.

[0044] As another example, the first acquisition condition may be met when a user passes through a specific location leading to multiple zones. In this case, a security gate for self-authentication using terminal 10 may also be installed at that specific location. The security gate receives identification information from terminal 10. Examples of the first acquisition condition being met are not limited to this. When the first acquisition condition is met, it is determined as yes in S201.

[0045] When the determination is yes in S201, the first acquisition unit 25 acquires the user's preference index related to the air environment based on the identification information from the terminal 10 (S202). Hereinafter, in order to distinguish this user from other users, it will also be referred to as user A. In order to distinguish user A's terminal 10 from other users' terminal 10, it will also be referred to as terminal 10A.

[0046] As an example, consider the following situation: A radio wave output device installed at the entrance of the building within facility 2 communicates with terminal 10A, and is thus determined to be yes in S201. In this case, the radio wave output device receives identification information from terminal 10A. The first acquisition unit 25 acquires a preference index associated with the identification information received by the radio wave output device and stores it in the storage unit 21, which is a preference index related to the air environment of user A.

[0047] Next, the first determination unit 26 determines from the multiple zones one that corresponds to the user A's preference index obtained by the first acquisition unit 25 in S202 (S203). Hereinafter, this one zone will be referred to as the first zone to distinguish it from the other zones. As described above, in the management device 20, by receiving air environment information from the air conditioning control device 42, the air environment of each of the multiple zones can be monitored. The first determination unit 26 compares the preference index obtained in S202 with the air environment of each of the multiple zones and determines the zone that matches the user A's preference as the first zone.

[0048] Next, in the management device 20, a process (S204) is performed to guide user A to the first partition determined by the first determination unit 26 in S203. The guidance process in S204 is performed by the guidance unit 27. For example, the guidance unit 27 sends information indicating the first partition determined by the first determination unit 26 in S203 to the terminal 10A via the communication unit 22. As a result, information indicating that the air environment of the first partition matches the user's (user A's) preferences is displayed on the display 11 of the terminal 10A. By observing the content displayed on the display 11, user A can determine that they have been guided to the first partition.

[0049] After user A is guided by guide unit 27 in S204, management device 20 determines whether the second acquisition condition is met (S205). Second acquisition unit 28 has the function of obtaining a satisfaction index of the guided air environment from user A. The second acquisition condition is the condition used by second acquisition unit 28 to obtain the satisfaction index.

[0050] As an example, the second acquisition condition will be met when a fixed time has elapsed since the boot process of the boot unit 27 in S204. As another example, the second acquisition condition may be met when the determination unit 24 determines that user A has left multiple partitions. Examples of the second acquisition condition being met are not limited to these. When the second acquisition condition is met, it is determined to be true in S205.

[0051] When the determination is yes in S205, the management device 20 performs a process to obtain the user A's satisfaction index with the air environment (S206). The second acquisition process in S206 is performed by the second acquisition unit 28. As an example, when the determination is yes in S205, a response request is sent from the communication unit 22 to the terminal 10A. Upon receiving the response request, the terminal 10A displays a questionnaire on the display 11 to answer whether the user is satisfied with the guided air environment. The user A can answer the questionnaire by operating the terminal 10A and send the answer to the management device 20. The second acquisition unit 28 obtains the user A's satisfaction index with the air environment based on the questionnaire response received from the terminal 10A.

[0052] Figure 5 This is a diagram showing an example of a questionnaire survey displayed on the display 11 of terminal 10A. Figure 5 This example illustrates user A's response to the guided action in S204 as "satisfied" or "dissatisfied." That is, in... Figure 5 In the example shown, user A rates their satisfaction with the guided air environment on a two-point scale. User A's satisfaction index is derived from this rating.

[0053] As another example, similar to the registration of a preference index, a questionnaire assessing satisfaction with the guided air environment on an 11-point scale could be displayed on screen 11. Alternatively, a questionnaire assessing satisfaction with the guided air environment could be displayed on screen 11 with scores ranging from 0 to 100. Questionnaire responses could also include assessments of temperature, humidity, and airflow.

[0054] Next, the update unit 29 updates the user A's preference index stored in the storage unit 21 based on the user A's satisfaction index obtained by the second acquisition unit 28 in S206 (S207). As an example, consider the case where the storage unit 21 stores "temperature -3" as the user A's preference index. In this case, if the user answered "unsatisfied" with the temperature, the update unit 29 changes the temperature "-3" to the temperature "-2". Regarding the satisfaction index for the air environment, if indices related to temperature, humidity, and airflow were obtained in S206, the update unit 29 can also update the preference indices for temperature, humidity, and airflow in S207.

[0055] In the example shown in this embodiment, a first partition corresponding to user A's preference index is determined from multiple partitions, and processing is performed to guide user A to that first partition. Therefore, in the example shown in this embodiment, user A can be guided to an appropriate partition based on user A's preferences related to the air environment. Furthermore, in the example shown in this embodiment, user A's satisfaction index with the guided air environment is obtained. Therefore, user A's preference index stored in storage unit 21 can be appropriately updated based on this satisfaction index. By adopting the example shown in this embodiment, an environment with a high user satisfaction index can be created, further enhancing the value of smart buildings.

[0056] Furthermore, the process shown in S205 is not mandatory. Even without performing the process shown in S205, a questionnaire for answering whether one is satisfied with the air environment after the guidance process in S204 can be displayed on the display 11 of the terminal 10A immediately after the guidance process has been performed.

[0057] In the example shown in this embodiment, an example of displaying a questionnaire on the display 11 of the terminal 10A by sending a response request from the management device 20 is illustrated. As another example, the questionnaire may also be displayed on the display 11 of the terminal 10A by performing specific operations on the terminal 10A.

[0058] In the example shown in this embodiment, the second acquisition unit 28 obtains the user A's satisfaction index with the air environment based on the questionnaire responses received from the terminal 10A. As another example, if the user A is wearing a wearable device or similar device, the second acquisition unit 28 can also obtain the user A's satisfaction index with the air environment based on observation information from that device. The observation information is obtained by observing the user A through the device. The observation information may also include the user A's biological information. The observation information may also include information such as stress levels or comfort indices obtained from the user A's biological information.

[0059] In the example shown in this embodiment, the updating unit 29 updates the user A's preference index based on the user A's satisfaction index obtained by the second acquisition unit 28. As another example, the updating unit 29 may also update the user A's preference index based on the user A's location determined by the determination unit 24. Figure 6 This is a flowchart illustrating other action examples of the management system 1. Figure 6 Equivalent to in Figure 4 The flowchart shown has been supplemented with the determination process shown in S308. Figure 6 The processing shown in S301 to S307 is similar to Figure 4 The processes shown in S201 to S207 are the same.

[0060] exist Figure 6 In the example shown, the determining unit 24 only needs to be able to determine which of the multiple partitions user A is located in. That is, the determining unit 24 determines which of the multiple partitions user A is located in in S308. In S307, the updating unit 29 also updates user A's preference index based on the partition determined by the determining unit 24, which is the partition where user A is located after being guided by the guiding unit 27.

[0061] For example, consider the case where user A moves from section 1 to another section after being guided by the guidance unit 27. In this example, if user A answers "satisfied" with the questionnaire, the update unit 29 can also determine that user A's satisfaction with this other section is higher than with section 1, and update user A's preference index. In this example, if user A answers "dissatisfied" with the questionnaire, the update unit 29 can also determine that user A's satisfaction with both section 1 and this other section is low, and update user A's preference index.

[0062] The following describes other functions that management system 1 can employ. If possible, management system 1 can also combine multiple functions as shown below. In the examples shown below, only the differences from the examples above are described in detail. For points that are the same as in the examples above, their descriptions are omitted.

[0063] like Figure 1 As shown, the management device 20 may also include a statistics unit 30 and an instruction generation unit 31. Figure 7 This is a flowchart illustrating other action examples of management system 1. Specifically, Figure 7 The operation flow of the management device 20 is shown.

[0064] As described above, the storage unit 21 stores preference indices related to the air environment for multiple individuals, including user A. The statistics unit 30 performs statistical analysis on these preference indices stored in the storage unit 21 (S401). For example, the statistics unit 30 can also create a frequency distribution of preference indices based on the information stored in the storage unit 21. That is, based on the information stored in the storage unit 21, the statistics unit 30 performs statistical analysis on temperature-related indices, such as "+5" for 5 people, "+4" for 11 people, "+3" for 18 people, "+2" for 28 people, and so on, to create a frequency distribution of temperature-related indices. The statistics unit 30 can also similarly create frequency distributions for humidity-related indices and airflow-related indices.

[0065] Alternatively, the statistics department 30 can also use other methods to calculate the preference index. For example, the statistics department 30 can also only calculate the preference index of people whose temperature-related index is +4 or higher and those whose index is -4 or lower.

[0066] Next, the instruction generation unit 31 generates instructions for adjusting the air environment of multiple zones, i.e., action instructions for the air conditioning system, based on the statistical results of the statistics unit 30 (S402). If the statistics unit 30 generates a frequency distribution of preference indices, the instruction generation unit 31 generates the action instructions based on the frequency distribution generated by the statistics unit 30. The action instructions generated by the instruction generation unit 31 are sent to the air conditioning system 40 via the communication unit 22 (S403). In the air conditioning system 40, the communication unit 43 of the air conditioning control device 42 receives the action instructions. The action control unit 44 controls the air conditioning device 41 based on the action instructions received by the communication unit 43.

[0067] in the case of Figure 7 The example shown can adjust the air environment of multiple zones according to the preferences of the user of management system 1. This also enables energy saving by improving air conditioning efficiency, further enhancing the value of smart buildings.

[0068] As another example, the management device 20 may also include a prediction unit 32 and an instruction generation unit 31. In this case, it is preferable to store identification information, an air environment-related preference index, and usage history records of multiple zones in association with each user in the storage unit 21. As an example, the usage history records of multiple zones are stored based on the user's location determined by the determination unit 24.

[0069] Figure 8 This is a flowchart illustrating other action examples of management system 1. Specifically, Figure 8 The operation flow of the management device 20 is shown.

[0070] exist Figure 8In the example shown, prediction unit 32 predicts the frequency distribution of preference indices of people located in multiple partitions after a specific time period, based on information stored in storage unit 21 (S501). This specific time period is preset. Furthermore, in this example, "people located in multiple partitions" is synonymous with people located in any of the multiple partitions. For example, prediction unit 32 predicts that among users whose terminal 10 identification information is stored in storage unit 21, those located in multiple partitions at 9:00 AM the following day. However, at 9:00 AM the following day, not all users whose terminal 10 identification information is stored in storage unit 21 may be located in those multiple partitions. Prediction unit 32 may also predict people located in multiple partitions at 9:00 AM the following day using prediction methods such as linear regression analysis or random forest, based on information stored in storage unit 21. For this prediction, it is preferable to store usage history for approximately the past three years in storage unit 21. Prediction unit 32 generates the frequency distribution of preference indices of people predicted to be located in multiple partitions at 9:00 AM the following day in S501.

[0071] If no usage history is stored in storage unit 21, prediction unit 32 can also use information from the application software that manages the user's schedule, or information from the access control system used in facility 2, during the prediction processing in S501. That is, prediction unit 32 can also use this information to predict the people located in multiple zones at 9:00 AM the following day.

[0072] Next, the instruction generation unit 31 generates instructions for adjusting the air environment of multiple zones, i.e., operation instructions for the air conditioning system 40, based on the frequency distribution predicted by the prediction unit 32 (S502). These operation instructions are for scheduling the operation of the air conditioning system 40. The operation instructions generated by the instruction generation unit 31 are sent to the air conditioning system 40 via the communication unit 22 (S503).

[0073] In the air conditioning system 40, the communication unit 43 of the air conditioning control device 42 receives the action command. The action control unit 44 controls the air conditioning unit 41 based on the action command received by the communication unit 43. For example, the action control unit 44 starts the air conditioning unit 41 and begins the scheduled operation when the specific time has elapsed. The action control unit 44 can also start the air conditioning unit 41 and begin operation before the specific time has elapsed. For example, if the prediction unit 32 generates a prediction of the frequency distribution of people located in multiple zones at 9:00 AM the next day, the action control unit 44 can also start the air conditioning unit 41 30 minutes before that time, i.e., at 8:30 AM that day.

[0074] Figure 9This diagram illustrates an example of the hardware resources of the management device 20. The management device 20 includes a processing circuit 50 comprising a processor 51 and a memory 52 as hardware resources. The processing circuit 50 may also include multiple processors 51. The processing circuit 50 may also include multiple memories 52.

[0075] In this embodiment, the parts indicated by reference numerals 21 to 32 represent the functions of the management device 20. The functions of the storage unit 21 are implemented by the memory 52. ​​The functions of the parts indicated by reference numerals 22 to 32 can be implemented by software, firmware, or a combination of software and firmware described as programs. This program is stored in the memory 52. ​​The management device 20 implements the functions of the parts indicated by reference numerals 22 to 32 by executing the program stored in the memory 52 by the processor 51 (computer).

[0076] The processor 51 is also called a CPU (Central Processing Unit), central processing unit, processing unit, arithmetic unit, microprocessor, microcomputer, or DSP. The memory 52 can also be a semiconductor memory, magnetic disk, floppy disk, optical disk, compact disk, mini-disk, or DVD. Suitable semiconductor memories include RAM, ROM, flash memory, EPROM, and EEPROM.

[0077] Figure 10 This is another example of the hardware resources of the management device 20. Figure 10 In the example shown, the management device 20 includes a processing circuit 50 comprising a processor 51, a memory 52, and dedicated hardware 53. Figure 10 An example is shown where a portion of the functions of the management device 20 are implemented using dedicated hardware 53. All the functions of the management device 20 can also be implemented using dedicated hardware 53. The dedicated hardware 53 can be a single circuit, a composite circuit, a programmable processor, a parallel programmable processor, an ASIC, an FPGA, or a combination thereof.

[0078] Hardware resources of air conditioning control device 42 and Figure 9 or Figure 10 The example shown is the same. The air conditioning control device 42 has a processing circuit including a processor and memory as hardware resources. Multiple processors may also be included in this processing circuit. Multiple memories may also be included in this processing circuit. The air conditioning control device 42 implements the functions of the parts shown by reference numerals 43 and 44 by having the processor (computer) execute programs stored in the memory. The air conditioning control device 42 may also have a processing circuit including a processor, memory, and dedicated hardware as hardware resources. Some or all of the functions of the air conditioning control device 42 may also be implemented using dedicated hardware.

[0079] In the example shown in this embodiment, some of the functions of the management device 20 can also be provided in the air conditioning system 40. For example, the instruction generation unit 31 can also be provided in the air conditioning control device 42. In this case, Figure 7 In the example shown, information representing the statistical results of the statistics unit 30 is sent by the communication unit 22 to the air conditioning control device 42 of the air conditioning system 40. Upon receiving this information, the air conditioning control device 42 generates instructions from the instruction generation unit 31 to adjust the air environment of multiple zones. Similarly, in Figure 8 In the example shown, information representing the frequency distribution predicted by the prediction unit 32 is sent by the communication unit 22 to the air conditioning control device 42. Upon receiving this information, the air conditioning control device 42 generates instructions from the instruction generation unit 31 to adjust the air environment of multiple zones. Functions other than the instruction generation unit 31 can also be provided within the air conditioning system 40.

[0080] Industrial availability

[0081] This disclosure can be applied to facilities with multiple zones having different air environments.

[0082] Label Explanation

[0083] 1 Management system, 2 Facilities, 10 Terminals, 11 Displays, 20 Management devices, 21 Storage unit, 22 Communication unit, 23 Registration unit, 24 Determination unit, 25 First acquisition unit, 26 First judgment unit, 27 Guidance unit, 28 Second acquisition unit, 29 Update unit, 30 Statistics unit, 31 Instruction generation unit, 32 Prediction unit, 40 Air conditioning system, 41 Air conditioning unit, 42 Air conditioning control unit, 43 Communication unit, 44 Motion control unit, 50 Processing circuit, 51 Processor, 52 Memory, 53 Dedicated hardware.

Claims

1. A management device comprising: The first acquisition unit acquires the air environment-related preference index of users in facilities located in multiple zones with different air environments; The first determination unit determines, from the plurality of partitions, a first partition corresponding to the user's preference index obtained by the first acquisition unit; A guidance unit that guides the user to the first partition determined by the first determination unit; The second acquisition unit acquires the user's satisfaction index with the air environment after guiding the user through the guidance unit. as well as The updating unit updates the user's preference index based on the user's satisfaction index obtained by the second acquisition unit.

2. The management device according to claim 1, wherein, The management device further includes a determining unit that determines which of the plurality of partitions the user is located in. The updating unit also updates the user's preference index based on the partition in which the user is located after the user has been guided by the guiding unit, which is determined by the determining unit.

3. The management device according to claim 1 or 2, wherein, The management device also includes: The storage unit stores air environment-related preference indices for multiple users. The statistics department compiles statistics on the preference index stored in the storage department; as well as The instruction generation unit generates instructions for the air conditioning system based on the statistical results of the statistics unit, the air conditioning system being used to regulate the air environment of the multiple zones.

4. The management device according to claim 1 or 2, wherein, The management device also includes: The storage unit stores air environment-related preference indices for multiple users. The statistics department compiles statistics on the preference index stored in the storage department; as well as The communication unit sends information representing the statistical results of the statistics unit to the air conditioning system, which is used to regulate the air environment of the multiple zones.

5. The management device according to claim 3 or 4, wherein, The statistics department generates a frequency distribution of the preference index based on the information stored in the storage department.

6. The management device according to claim 1 or 2, wherein, The management device also includes: The storage unit stores air environment-related preference indices and usage history of the multiple partitions for each of the multiple individuals including the users. The prediction unit, based on information stored in the storage unit, predicts the frequency distribution of the preference index of people located in the multiple partitions after a specific time period. as well as An instruction generation unit generates instructions for an air conditioning system, which is used to regulate the air environment of the multiple zones, based on the frequency distribution predicted by the prediction unit.

7. The management device according to claim 1 or 2, wherein, The management device also includes: The storage unit stores air environment-related preference indices for multiple users. The prediction unit, based on information stored in the storage unit, predicts the frequency distribution of the preference index of people located in the multiple partitions after a specific time period. as well as The communication unit sends information representing the frequency distribution predicted by the prediction unit to the air conditioning system, which is used to regulate the air environment of the multiple zones.

8. The management device according to any one of claims 1 to 7, wherein, The second acquisition unit obtains the user's satisfaction index with the air environment based on the observation information received from the device worn by the user.

9. A management system, wherein, The management system has the following features: The user's terminal; and A management device capable of communicating with the terminal. The management device includes: The first acquisition unit acquires an air environment-related preference index of the user located in a facility with multiple zones having different air environments, based on the identification information from the terminal. The first determination unit determines, from the plurality of partitions, a first partition corresponding to the user's preference index obtained by the first acquisition unit; A guidance unit that guides the user to the first partition determined by the first determination unit; The second acquisition unit acquires the user's satisfaction index with the air environment after guiding the user through the guidance unit. as well as The updating unit updates the user's preference index based on the user's satisfaction index obtained by the second acquisition unit.

10. The management system according to claim 9, wherein, The management device further includes a determining unit that determines which of the plurality of partitions the user is located in. The updating unit also updates the user's preference index based on the partition in which the user is located after the user has been guided by the guiding unit, which is determined by the determining unit.

11. A control method for a management device, the management device being able to communicate with a user's terminal located in a facility with multiple zones having different air environments, wherein, The control method for the management device includes the following steps: The first step involves obtaining the user's preference index related to the air environment based on the identification information from the terminal. The first determination step involves determining, from the plurality of partitions, a first partition corresponding to the user's preference index obtained in the first acquisition step; The guidance step directs the user to the first partition determined in the first determination step; The second step involves obtaining the user's satisfaction index with the air environment after the user has been guided through the guidance steps. as well as The update step involves updating the user's preference index based on the user's satisfaction index obtained in the second acquisition step.

12. The control method for the management device according to claim 11, wherein, The control method for the management device further includes a determining step, in which the user is located in which of the plurality of partitions. In the update step, the user's preference index is also updated based on the partition in the partition determined in the determination step, which is the partition in which the user is located after the guidance step has been performed on the user.

13. A program for enabling a computer capable of communicating with a terminal of a user located in a facility with multiple zones having different air environments to perform the following processes: The first processing step involves obtaining the user's preference index related to the air environment based on the identification information from the terminal. The first determination process determines, from the plurality of partitions, a first partition corresponding to the user's preference index obtained in the first acquisition process; The guidance process directs the user to the first partition determined in the first determination process; The second process involves obtaining the user's satisfaction index with the air environment after the user has been guided based on the guidance process. as well as The update process updates the user's preference index based on the user's satisfaction index obtained in the second acquisition process.

14. The procedure according to claim 13, wherein, The program causes the computer to also perform a determining process, in which it determines which of the plurality of partitions the user is located in. In the update process, the user's preference index is also updated based on the partition in the partition determined in the determination process, which is the partition in which the user is located after being guided based on the guidance process.

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