A call for help service device for a subway station

CN224843836UActive Publication Date: 2026-10-09TIANJIN LINE 1 RAIL TRANSIT OPERATION CO LTD
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Patent Information

Application Number
CN202521576815.4
Authority / Receiving Office
CN · China
Patent Type
Utility models(China)
Current Assignee / Owner
Filing Date
2025-07-28
Publication Date
2026-10-09
Estimated Expiration
2035-07-28

AI Technical Summary

Technical Problem

[0003]有鉴于此,本实用新型旨在提出一种地铁车站用招援服务设备,以解决现有固定式招援设备在地铁车站内使用不便,影响乘客使用体验的问题

Benefits of technology

本实用新型所述的一种地铁车站用招援服务设备,具有稳定可靠,使用便捷的优点,提供了固定使用和移动使用两种模式,提高了乘客的使用体验。在固定使用模式下,保护罩可以持续稳定的对壳体内的移动电话起到保护作用,有利于提高移动电话使用时的安全性。而在移动使用模式下,乘客可根据客服人员指示或说明书指示,同时按压呼叫按钮和挂断按钮,带动第一滑动件和第二滑动件移动,并带动第一卡扣件与第一卡槽分离、第二卡扣件与第二卡槽分离,从而解除保护罩的固定后,即可便捷的取出移动电话进行使用,降低了这种招援服务设备的使用难度。

✦ Generated by Eureka AI based on patent content.

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Abstract

The utility model provides a kind of subway station is used to recruit aid service equipment, including shell, detachable mobile phone is equipped in the shell, the position of shell is equipped with the protection cover that can be opened and closed corresponding mobile phone, the position of shell is equipped with first button assembly corresponding mobile phone calling key, the position of corresponding mobile phone hang-up key is equipped with second button assembly;The first button assembly includes the first slider of shell sliding installation, the first slider is inducted into the first dialing member for pressing calling key in one end of shell, and the other end is inducted into shell and is equipped with calling button;The second button assembly includes the second slider of shell sliding installation.The utility model provides a kind of subway station is used to recruit aid service equipment, with stable and reliable, the advantage that use is convenient, provides two modes of fixed use and mobile use, improves the use experience of passenger.
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Description

Technical Field

[0001] This utility model belongs to the technical field of subway emergency response equipment, and in particular relates to an emergency response service device for subway stations. Background Technology

[0002] Passengers in subway stations frequently require assistance from staff for various issues, such as asking for station exit locations, subway routes, ticket purchases, emergency help, and assistance for disabled individuals using assistive devices. When encountering these problems, passengers typically need to call for help from subway station staff. However, existing assistance devices are generally fixed structures, placed at specific locations within the subway station for passengers to use when encountering problems. Because these fixed devices cannot be moved, communication between passengers and staff becomes inconvenient when the problem occurs at a distance from the device. This hinders staff from quickly locating the passenger's problem, impacting problem-solving efficiency. Therefore, existing fixed assistance devices still present inconveniences and negatively affect the passenger experience. Utility Model Content

[0003] In view of this, the present invention aims to propose a call-for-help service device for subway stations to solve the problem that the existing fixed call-for-help devices are inconvenient to use in subway stations and affect the passenger experience.

[0004] To achieve the above objectives, the technical solution of this utility model is implemented as follows: A subway station emergency call service device includes a housing, a detachable mobile phone is installed inside the housing, an openable protective cover is provided on the housing corresponding to the position of the mobile phone, a first button assembly is provided on the housing corresponding to the position of the mobile phone's call key, and a second button assembly is provided on the housing corresponding to the position of the mobile phone's hang-up key; The first button assembly includes a first slider that is slidably mounted on the housing. One end of the first slider that extends into the housing is provided with a first toggle for pressing the call button, and the other end that extends out of the housing is provided with a call button. One end of the first slider that extends into the housing is also provided with a first latching member. The protective cover is provided with a first slot that can cooperate with the first latching member on the side facing the inside of the housing. The second button assembly includes a second slider that is slidably mounted on the housing. One end of the second slider that extends into the housing is provided with a second toggle for pressing the hang-up button, and the other end that extends out of the housing is provided with a hang-up button. The end of the second slider that extends into the housing is also provided with a second latching member. The protective cover is provided with a second slot that can cooperate with the second latching member on the side facing into the housing.

[0005] Furthermore, the housing is provided with sliding grooves that slide in cooperation with the first sliding member and the second sliding member. Each of the two sliding grooves is provided with an elastic element, one end of which abuts against the first sliding member or the second sliding member, and the other end abuts against the housing.

[0006] Furthermore, the groove is an inverted T-shaped groove.

[0007] Furthermore, the first actuating member and the first sliding member, as well as the second actuating member and the second sliding member, are connected by reinforcing plates.

[0008] Furthermore, the end of the first toggle member facing the call button and the end of the second toggle member facing the hang-up button are both provided with buffer protective pads.

[0009] Furthermore, the protective cover has several sound-transmitting holes corresponding to the positions of the mobile phones.

[0010] Furthermore, the housing is provided with a limiting groove for positioning the mobile phone.

[0011] Compared with existing technologies, the emergency assistance service equipment for subway stations described in this utility model has the following advantages: This utility model discloses a subway station emergency call service device, which is stable, reliable, and easy to use. It offers both fixed and mobile use modes, improving the passenger experience. In fixed mode, the protective cover continuously and stably protects the mobile phone inside, enhancing its safety. In mobile mode, passengers can press the call and hang-up buttons simultaneously, as instructed by customer service personnel or the instruction manual. This moves the first and second sliding parts, causing the first and second latches to separate from their respective slots. This releases the protective cover, allowing for easy removal of the mobile phone for use, thus reducing the difficulty of using this emergency call service device. Attached Figure Description

[0012] The accompanying drawings, which form part of this utility model, are used to provide a further understanding of the utility model. The illustrative embodiments of the utility model and their descriptions are used to explain the utility model and do not constitute an undue limitation of the utility model. In the drawings: Figure 1 This is a schematic diagram of the structure of a subway station emergency assistance service device according to an embodiment of the present utility model; Figure 2 This is a schematic diagram of the structure of the first button component in a subway station emergency call service device according to an embodiment of the present invention.

[0013] Explanation of reference numerals in the attached figures: 1. Housing; 2. Protective cover; 3. First button assembly; 4. Second button assembly; 5. Sound hole; 6. Cover plate; 7. First slider; 8. Elastic element; 9. First toggle element; 10. Buffer pad; 11. Call button; 12. Mobile phone; 13. First buckle; 14. Reinforcing plate; 15. Call button; 16. Slide groove. Detailed Implementation

[0014] It should be noted that, unless otherwise specified, the embodiments and features described in these embodiments can be combined with each other.

[0015] In the description of this utility model, it should be understood that the terms "center," "longitudinal," "lateral," "upper," "lower," "front," "rear," "left," "right," "vertical," "horizontal," "top," "bottom," "inner," and "outer," etc., indicating orientation or positional relationships based on the orientation or positional relationships shown in the accompanying drawings, are only for the convenience of describing this utility model and simplifying the description, and do not indicate or imply that the device or element referred to must have a specific orientation, or be constructed and operated in a specific orientation, and therefore should not be construed as a limitation of this utility model. Furthermore, the terms "first," "second," etc., are used for descriptive purposes only and should not be construed as indicating or implying relative importance or implicitly specifying the number of indicated technical features. Thus, features defined with "first," "second," etc., may explicitly or implicitly include one or more of that feature. In the description of this utility model, unless otherwise stated, "a plurality of" means two or more.

[0016] In the description of this utility model, it should be noted that, unless otherwise explicitly specified and limited, the terms "installation," "connection," and "joining" should be interpreted broadly. For example, they can refer to a fixed connection, a detachable connection, or an integral connection; they can refer to a mechanical connection or an electrical connection; they can refer to a direct connection or an indirect connection through an intermediate medium; and they can refer to the internal connection of two components. Those skilled in the art can understand the specific meaning of the above terms in this utility model based on the specific circumstances.

[0017] The present invention will now be described in detail with reference to the accompanying drawings and embodiments.

[0018] A type of emergency call service equipment for subway stations, such as Figure 1 and Figure 2 As shown, the device includes a housing 1, inside which is a detachable mobile phone 12. A closable protective cover 2 is provided on the housing 1 at the position corresponding to the position of the mobile phone 12. A first button assembly 3 is provided on the housing 1 at the position corresponding to the call button 11 of the mobile phone 12, and a second button assembly 4 is provided at the position corresponding to the hang-up button of the mobile phone 12.

[0019] For example, the protective cover 2 can be rotatably mounted on the housing 1 via a hinge or other conventional means to achieve openability. Those skilled in the art can also choose other methods to install the protective cover 2 according to actual needs, thus achieving an openable assembly of the protective cover 2 on the housing 1. The mobile phone 12 can be an existing mobile phone, mobile communication terminal, or other device. This invention does not involve improvements to the mobile phone 12 itself, so they will not be described in detail here. Furthermore, to power the mobile phone 12, conventional charging methods such as magnetic charging docks or wireless charging docks can be installed on the housing 1 to charge the mobile phone 12. The power supply methods of the magnetic charging docks and wireless charging docks themselves, and the power supply methods between them and the mobile phone 12, are all prior art. Those skilled in the art can choose appropriate power supply methods according to actual needs to charge the mobile phone 12, so they will not be described in detail here either.

[0020] The first button assembly 3 includes a first sliding member 7 slidably mounted on the housing 1. One end of the first sliding member 7 extends into the housing 1 and is provided with a first toggle member 9 for pressing the call button 11. The other end extends out of the housing 1 and is provided with a call button 15. One end of the first sliding member 7 extending into the housing 1 is also provided with a first latching member 13. The protective cover 2 is provided with a first slot that can cooperate with the first latching member 13 on the side facing the inside of the housing 1.

[0021] The aforementioned second button assembly 4 includes a second sliding member slidably mounted on the housing 1. One end of the second sliding member extending into the housing 1 is provided with a second toggle member for pressing the hang-up button, and the other end extends out of the housing 1 and is provided with a hang-up button. The end of the second sliding member extending into the housing 1 is also provided with a second latching member, and the protective cover 2 has a second slot on the side facing inwards from the housing 1 that can cooperate with the second latching member. Since the second button assembly 4 has the same structure as the first button assembly 3, the accompanying drawings are not repeated in this application. Those skilled in the art can clearly understand the structure of the second button assembly 4 by referring to the first button assembly 3, and therefore will not be described in detail.

[0022] For example, both the first latching member 13 and the first actuating member 9 are fixed to the first sliding member 7. The end of the first latching member 13 facing the protective cover 2 is provided with a latching portion that facilitates insertion into the first latching slot. Similarly, both the second latching member and the second actuating member are fixed to the second sliding member. The end of the second latching member facing the protective cover 2 is also provided with a latching portion. Both the first latching member 13 and the second latching member can be existing conventional latching members such as plastic latches, which will not be described in detail here.

[0023] In practical applications, by utilizing the latches and slots on the protective cover 2, not only can the protective cover 2 be fixed in place, but in emergency situations, passengers are also permitted to forcefully open the protective cover 2 to retrieve the mobile phone 12. Because the latching mechanism is unlikely to damage the first or second latch, the ease of use of this emergency assistance device in handling emergencies is improved. Specifically, instructions can be affixed to facilitate passenger understanding and use.

[0024] Preferably, the housing 1 is provided with grooves 16 that slide in cooperation with the first sliding member 7 and the second sliding member. Each groove 16 is provided with an elastic element 8, one end of which abuts against the first sliding member 7 or the second sliding member, and the other end abuts against the housing 1. For example, the elastic element 8 can be a compression spring.

[0025] In practical applications, to facilitate the assembly of the first sliding member 7, the second sliding member, and the elastic element 8, a detachable cover plate 6 is provided on the housing 1 at the position corresponding to the slide groove 16. The cover plate 6 has through holes to facilitate the extension of the first sliding member 7 and the second sliding member. The call button 15 can be installed and fixed on the first sliding member 7 by conventional means such as screws, and the hang-up button can also be installed and fixed on the second sliding member by conventional means such as screws. The cover plate 6 can also be installed and fixed on the housing 1 by conventional means such as screws. When the operator needs to maintain or replace the first sliding member 7, the second sliding member, and the elastic element 8, he / she only needs to remove the cover plate 6 and open the protective cover 2 to easily replace the above-mentioned components. The operation is very simple and reduces the difficulty of maintenance of this service equipment.

[0026] Preferably, the slide groove 16 is an inverted T-shaped groove. For example, the first sliding member 7 and the second sliding member can adopt inverted T-shaped structural components that cooperate with the slide groove 16, which helps improve the stability of the sliding of the first sliding member 7 and the second sliding member. By providing the elastic element 8, when the passenger presses the call button 15, the call button 15 will push the first sliding member 7 to squeeze the elastic element 8, and the first sliding member 7 will drive the first toggle member 9 to press the call button 11 on the mobile phone 12 to realize the call for help. Conversely, when the passenger releases the call button 11, the first sliding member 7 can drive the first toggle member 9 to reset under the action of the reset force of the elastic element 8, and drive the first latching member 13 to re-cooperate with the first slot on the protective cover 2, and together with the second latching member, re-establish the limiting and fixing of the protective cover 2.

[0027] Similarly, after the emergency call ends, the passenger only needs to press the hang-up button to activate the second actuator and press the hang-up button on the mobile phone 12 to end the call. Furthermore, even if the passenger does not press the hang-up button, customer service personnel can also end the call by hanging up the customer service phone.

[0028] In practical applications, passengers may need to remove their mobile phone 12 for use. In this case, the passenger can first press the call button 15 to call customer service, and then, under the guidance of customer service, simultaneously press both the call button 15 and the hang-up button. This will push the first latch 13 away from the first slot on the protective cover 2, and also push the second latch away from the second slot on the protective cover 2. Simultaneously, the first and second latches will release their restriction on the protective cover 2. The passenger can then open the protective cover 2 and remove the mobile phone 12 for use, making the operation very convenient.

[0029] In addition, by attaching instructions to the casing 1, passengers can be reminded that the protective cover 2 can be accidentally opened due to passenger misoperation by adopting a special unlocking mechanism. This ensures that the protective cover 2 can continuously protect the mobile phone 12 under normal fixed use (i.e., when a single call button 15 or hang-up button is pressed, the protective cover 2 cannot be opened under the limit of any latch), which helps to reduce the possibility of damage and loss of the mobile phone 12.

[0030] Preferably, the first actuating member 9 and the first sliding member 7, and the second actuating member and the second sliding member, are connected by a reinforcing plate 14. For example, one end of the reinforcing plate 14 is fixed to the first actuating member 9 or the second actuating member, and the other end is fixed to the corresponding first sliding member 7 or the second sliding member. By providing the reinforcing plate 14, the structural strength of the first actuating member 9 and the second actuating member is improved, ensuring that the first actuating member 9 and the second actuating member can stably press the buttons on the mobile phone 12.

[0031] Preferably, a buffer protective pad 10 is provided on the end of the first toggle member 9 facing the call button 11 and on the end of the second toggle member facing the hang-up button. For example, the buffer protective pad 10 can be a rubber pad and is installed and fixed to the corresponding first toggle member 9 or second toggle member by conventional means such as adhesive. By providing the buffer protective pad 10, damage to the call button and hang-up button on the mobile phone 12 can be prevented.

[0032] Preferably, the protective cover 2 has several sound-transmitting holes 5 corresponding to the positions of the mobile phone 12. By providing multiple sound-transmitting holes 5, sound can pass through easily, allowing the mobile phone 12 to still function as a call device when it is fixedly placed inside the housing 1.

[0033] Preferably, the housing 1 is provided with a limiting groove for limiting the mobile phone 12. By providing a limiting groove inside the housing 1, the mobile phone 12 can be limited, preventing it from falling directly out of the housing 1 after it is opened, thus improving the safety of the mobile phone 12.

[0034] This utility model discloses a subway station emergency call service device, which is stable, reliable, and easy to use. It offers both fixed and mobile use modes, improving the passenger experience. In fixed mode, the protective cover continuously and stably protects the mobile phone inside, enhancing its safety. In mobile mode, passengers can press the call and hang-up buttons simultaneously, as instructed by customer service personnel or the instruction manual. This moves the first and second sliding parts, causing the first and second latches to separate from their respective slots. Once the protective cover is released, passengers can easily retrieve their mobile phones for use, reducing the difficulty of using this emergency call service device.

[0035] The above description is only a preferred embodiment of the present utility model and is not intended to limit the present utility model. Any modifications, equivalent substitutions, improvements, etc., made within the spirit and principles of the present utility model should be included within the protection scope of the present utility model.

Claims

1. A help-seeking service device for subway stations, characterized in that: Includes a housing (1), inside which is a detachable mobile phone (12), and on the housing (1) at a position corresponding to the mobile phone (12) is an openable protective cover (2), on the housing (1) at a position corresponding to the call key (11) on the mobile phone (12) is a first button assembly (3), and on the housing (1) at a position corresponding to the hang-up key on the mobile phone (12) is a second button assembly (4); The first button assembly (3) includes a first slider (7) slidably mounted on the housing (1). One end of the first slider (7) extending into the housing (1) is provided with a first toggle (9) for pressing the call button (11), and the other end extends out of the housing (1) and is provided with a call button (15). One end of the first slider (7) extending into the housing (1) is also provided with a first latching member (13). The protective cover (2) is provided with a first slot that can cooperate with the first latching member (13) on the side facing the inside of the housing (1). The second button assembly (4) includes a second sliding member slidably mounted on the housing (1). One end of the second sliding member extends into the housing (1) and is provided with a second toggle member for pressing the hang-up button. The other end extends out of the housing (1) and is provided with a hang-up button. One end of the second sliding member extends into the housing (1) and is also provided with a second latching member. The protective cover (2) is provided with a second slot that can cooperate with the second latching member on the side facing the inside of the housing (1).

2. The emergency assistance service equipment for subway stations according to claim 1, characterized in that: The housing (1) is provided with sliding grooves (16) that slide in cooperation with the first sliding member (7) and the second sliding member. Each of the two sliding grooves (16) is provided with an elastic element (8). One end of the elastic element (8) abuts against the corresponding first sliding member (7) or second sliding member, and the other end abuts against the housing (1).

3. The emergency assistance service equipment for subway stations according to claim 2, characterized in that: The groove (16) is an inverted T-shaped groove.

4. The emergency assistance service equipment for subway stations according to claim 1, characterized in that: The first actuating member (9) and the first sliding member (7), and the second actuating member and the second sliding member are connected by a reinforcing plate (14).

5. The emergency assistance service equipment for subway stations according to claim 1, characterized in that: The first toggle (9) has a buffer pad (10) at the end facing the call key (11), and the second toggle has a buffer pad (10) at the end facing the hang-up key.

6. The emergency assistance service equipment for subway stations according to claim 1, characterized in that: The protective cover (2) is provided with several sound-transmitting holes (5) at the positions corresponding to the mobile phone (12).

7. The emergency assistance service equipment for subway stations according to claim 1, characterized in that: The housing (1) is provided with a limiting groove for limiting the mobile phone (12).