The main body of the AI ​​(artificial intelligence) customer service chat graphical user interface on electronic devices

Abstract

1. Name of the product in this design: The main body of an AI (Artificial Intelligence) customer service chat graphical user interface for electronic devices. 2. Application of this design: This design is intended for use in an electronic device. 3. The key design feature of this product is its graphical user interface. 4. The image or photograph that best illustrates the design's key points: the front view. 5. Purpose of the graphical user interface: The product interface of this design is used to display orders based on user inquiries. The AI ​​(artificial intelligence) customer service outputs relevant chat messages and order card messages. The order card message includes at least order information and at least one quick reply control. Different quick reply controls represent reply message controls with different content. In addition, based on the user's reply message, the AI ​​(artificial intelligence) customer service can also output other chat messages or other order card messages. 6. Human-computer interaction method of graphical user interface: The main view displays the order based on the user's inquiry. The AI ​​(artificial intelligence) customer service outputs relevant chat messages and order card messages. The order card messages include order information, order images, and multiple quick reply controls. Clicking one of the quick reply controls in the interface displayed in the main view (for example, using the control corresponding to the text "Not this order, change to another order" in state reference Figure 1) will enter the information list of other orders and another quick reply control displayed in the changed state Figure 1. Clicking another quick reply control in the changed state Figure 1 (for example, using the control corresponding to the text "No corresponding order found" in state reference Figure 2) will enter the dialogue message output by the AI ​​(artificial intelligence) customer service based on the reply message displayed in the changed state Figure 2 and another other quick reply control (for example, using the control corresponding to the text "Contact human customer service by phone" in state reference Figure 3). In each view, the circular boxes represent the avatars of the AI ​​(artificial intelligence) customer service, and the square boxes represent order-related images; "XXX" in each view represents text; the usage status reference diagram shows one scenario of this design product in actual application. 7. Other situations requiring explanation: The electronic device of this design product is a conventional design, so other views are omitted; the semi-transparent red block in the partial views of this design product is used to represent the basic controls of the chat interface, which is not the part claimed in this design patent.

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