Computer system for campaign interaction data-based integration and control of order processing and payment receipt processes in telecommunications computing infrastructures

Abstract

Computer system for campaign interaction data-based integration and control of order processing and payment receipt processes in telecommunications computing infrastructures, comprising a campaign interaction acquisition unit, a campaign process state object creation unit, an integration layer, an order and payment correlation unit, an autonomous process control unit, and an output interface, characterized in that the campaign process state object creation unit generates dynamic campaign process state objects from campaign responses, service interest signals, offer acceptances, tariff change requests, consent events, channel interactions, customer suitability states, service activation dependencies, billing readiness states, and payment propensity signals, wherein each campaign process state object contains at least one customer reference, one campaign identifier, one interaction channel, and one time validity information.a service intent value, an offer acceptance status, a provisioning dependency, a billing readiness value, a payment risk value, a fulfillment priority value, a consent check state, and a process stability value; wherein the explainable process control mapping unit generates a technical explanation map for each released process control action, linking the released process control action to the underlying campaign interaction, the affected campaign process state objects, the order fulfillment dependency, the provisioning status, the billing readiness value, the payment risk value, the consent check status, rejected control alternatives, and expected process stabilization effects; and wherein the payment receipt prediction unit generates a preventive payment control status based on an incomplete post-campaign credit check,Tariff changes without billing synchronization, service activation before billing maturity, acceptance of high-value offers by customers with poor payment history, or repeated errors with payment reminders.