Accounting processing system, program, and accounting processing method

Abstract

To provide an accounting processing system capable of economically issuing a receipt, a program, and an accounting processing method.SOLUTION: Provided is a POS terminal (accounting processing device) 30 that registers a to-be-cleaned article (product) (step ST1-3 and the like), and performs settlement of payment on the basis of detail information about the registered to-be-cleaned article (step ST1-4 and the like). Necessity / unnecessity information indicating whether a previously-set deposit check is necessary or unnecessary is referred to (step ST1-5), and in the case where referred result indicates unnecessity (in the case of a customer who requires an electronic deposit check), a receipt R1 that does not include detail information (deposit information) about the product is issued in a receipt issued along with settlement of payment (step ST1-6). In the case where the referred result indicates necessity (in the case of a customer who does not require an electronic deposit check), a receipt R2 (or R2-1 and R2-2) by adding detail information (deposit information) about the product to the receipt issued along with settlement of payment is issued (step ST1-7).SELECTED DRAWING: Figure 10

Description

[Technical field]

[0001] The present invention relates to an accounting processing system, a program, and an accounting processing method. [Background technology]

[0002] In the dry cleaning industry, when an item is received for cleaning, a receipt is issued upon payment and a receipt for the item is issued. Paper receipts are issued for the store when tags are attached to each item received, and for the customer when the item is picked up. For the customer receipt, a combined receipt and receipt is sometimes used. However, issuing both receipts and receipts on paper increases paper consumption, which is not economical. Also, paper receipts have the potential problem of being accidentally discarded or lost.

[0003] Meanwhile, electronic receipts have been experimentally implemented recently (see Patent Document 1, etc.). When an electronic receipt system is adopted, receipts are not issued on paper, which is economical, but because receipts (invoices) used for declarations, etc. are not issued on paper, there is a possibility that various problems may occur when filing (for example, paper receipts cannot be attached when filing). In addition, it is also possible to issue receipts separately from electronic receipts, but since receipts are issued after closing processing or are handled by hand, there is a possibility that they may be forgotten to be issued or that errors may occur. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent No. 5248459 Summary of the Invention [Problem to be solved by the invention]

[0005] The present invention has been made in consideration of the above-mentioned points, and its object is to provide an accounting system, program, and accounting method that can issue receipts economically while reducing the risk of accidentally discarding or losing items that display detailed information, such as deposit slips. [Means for solving the problem]

[0006] The accounting processing system of the present invention registers dry cleaning items received from a customer and outputs a receipt when the price of the registered dry cleaning items is paid, and is characterized in that it comprises a reading means for reading code information identifying the customer, a reference means for referring to information indicating whether or not a deposit slip for the dry cleaning items received from the customer will be received electronically based on the read code information, an output means for outputting information on the deposit slip in a different form based on the result of the reference by the reference means, and a printing means for printing a receipt including information for installing a member application if the reference result is not a setting to receive the deposit slip for the dry cleaning items electronically, and not printing a receipt including information for installing the member application if the reference result is a setting to receive the deposit slip for the dry cleaning items electronically.

[0007] In addition to the above characteristics, the present invention is also characterized in that, when the reference result is a setting to electronically receive the deposit slip for the dry cleaning item, it further comprises a display means for displaying detailed information about the dry cleaning item and deposit information indicating the deposit status of the dry cleaning item.

[0008] In addition to the above features, the present invention is characterized in that the printing means prints the accounting information regardless of the reference results. In addition to the above features, the present invention is characterized by comprising a change means for changing the setting of the information indicating whether or not the deposit slip is to be received electronically.

[0009] The program of the present invention is characterized in that it causes a computer acting as an accounting processing system that registers dry cleaning items received from a customer and outputs a receipt when the price for the registered dry cleaning items is paid for to function as: a reading means for reading code information identifying the customer; a reference means for referencing information indicating whether or not a deposit slip for the dry cleaning items received from the customer will be received electronically based on the read code information; an output means for outputting information on the deposit slip in a different form based on the result of the reference by the reference means; and a printing means for printing a receipt including information for installing a member application if the reference result is not a setting to receive the deposit slip for the dry cleaning items electronically, and not printing a receipt including information for installing the member application if the reference result is a setting to receive the deposit slip for the dry cleaning items electronically.

[0010] In addition, the accounting method of the present invention is an accounting method by an accounting processing device that registers dry cleaning items received from a customer and outputs a receipt when the price of the registered dry cleaning items is paid, and is characterized in that the accounting processing device includes a reading step of reading code information that identifies the customer, a reference step of referring to information indicating whether or not a deposit slip for the dry cleaning items received from the customer will be received electronically based on the read code information, an output step of outputting information on the deposit slip in a different form based on the result of the reference in the reference step, and a printing step of printing a receipt including information for installing a member application if the reference result is not a setting to receive the deposit slip for the dry cleaning items electronically, and not printing a receipt including information for installing the member application if the reference result is a setting to receive the deposit slip for the dry cleaning items electronically. [Brief description of the drawings]

[0011] [Figure 1] 1 is a schematic diagram illustrating the overall configuration of a cleaning system 1. FIG. [Diagram 2]FIG. 2 is a diagram illustrating an example of a functional block diagram of a management device 10. [Diagram 3] FIG. 2 is a diagram showing an example of a functional block diagram of a POS terminal 30. [Figure 4] FIG. 2 is a diagram showing an example of a functional block diagram of a mobile terminal 70. [Diagram 5] FIG. 2 is a diagram showing an example of a functional block diagram of a home terminal 80. [Figure 6] FIG. 2 is a diagram showing an example of a product file 110. [Figure 7] FIG. 13 shows an example of a necessity file 130. [Figure 8] FIG. 13 is a diagram showing an example of a deposited product history file 150. [Figure 9] FIG. 13 is a diagram showing an example of a membership card screen G1. [Figure 10] FIG. 11 is a process flow diagram when making a payment at the POS terminal 30. [Figure 11] FIG. 13 shows a receipt R1 that does not include detailed information. [Figure 12] FIG. 13 is a diagram showing a receipt R2 including detailed information. [Figure 13] 13A and 13B are diagrams showing receipts R2-1 and R2-2 including detailed information. [Figure 14] FIG. 11 is a process flow diagram of the management device 10 when receiving transmission of detailed information. [Figure 15] FIG. 13 shows the product deposit list screen G2. [Figure 16] FIG. 13 shows a usage history details screen G3. [Figure 17] FIG. 11 is a process flow diagram when making a payment at the POS terminal 30. [Figure 18] FIG. 11 is a process flow diagram of the management device 10 when receiving transmission of detailed information. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0012] Hereinafter, an embodiment of the present invention will be described in detail with reference to the drawings. FIG. 1 is a schematic diagram of the entire configuration of a cleaning system 1 using an accounting processing device and an information processing system (accounting processing method) according to one embodiment of the present invention. As shown in the figure, this cleaning system 1 is configured by connecting a management device 10, an accounting processing device (hereinafter referred to as a "POS terminal") 30 installed at each cleaning agency (including a cleaning shop that performs cleaning at that shop, the same applies below), a factory terminal 50 installed at a cleaning factory, a mobile terminal (e.g., a terminal device such as a mobile phone or a smartphone) 70 owned by a customer (user), and a terminal device (e.g., a personal computer or a tablet terminal, hereinafter referred to as a "home terminal") 80 owned by the customer (user) via a network (communication line) 100 such as the Internet so that they can communicate bidirectionally. The management device 10, the POS terminal 30, and the factory terminal 50 may be connected via a dedicated communication line.

[0013] The management device 10 is a computer (e.g., a server) that controls the entire cleaning system 1, and manages various information such as a product file 110 and a necessity file 130. From the perspective of the POS terminal 30, the management device 10 is an external device connected via a network 100.

[0014] FIG. 2 is a diagram showing an example of a functional block diagram of the management device 10. As shown in the figure, the management device 10 has a CPU 11, a ROM 13, a RAM 15, a display unit 17, a hard disk (storage means) 19, an operation unit 21, and a communication unit 23, and these elements are connected to each other via a bus 25. The CPU 11 controls the operation of the management device 10 by executing a control program stored in the ROM 13. The ROM 13 stores various information such as the control program. The RAM 15 temporarily stores various information. The display unit 17 is, for example, a liquid crystal display, and displays information to an operator who operates the management device 10. The hard disk 19 is a storage means for storing various information such as a product file 110 and a necessity file 130 described below. The operation unit 21 is an input means having various keys and the like for receiving various operations from an operator who operates the management device 10. The communication unit 23 is a communication interface for communicating (transmitting and receiving) with various external devices via the network 100, and serves as a receiving means for receiving information from other devices and a transmitting means for transmitting information to other devices.

[0015] The POS terminal 30 is installed in a dry cleaning agency, and performs customer information registration processing, such as inputting a customer's name, telephone number, and information on whether a customer needs a deposit slip or electronic receipt, product information registration processing, such as deposit and return of products, and payment (accounting processing). FIG. 3 is a diagram showing an example of a functional block diagram of the POS terminal 30. As shown in the figure, the POS terminal 30 is configured by connecting a CPU 31, a ROM 33, a RAM 35, a display unit 37, an input unit 39, a printing unit (receipt issuing means) 41, and a communication unit 43 via a bus 45. The CPU 31 controls the operation of the POS terminal 30 by executing a control program stored in the ROM 33. The ROM 33 stores various information such as the control program. The RAM 35 temporarily stores various information. The hard disk 34 is a storage means for storing various information such as a product file 110 and a necessity file 130. The display unit 37 is, for example, a liquid crystal display (touch panel combined display unit (input and display unit)) and displays information to the store clerk who operates the POS terminal 30 (product reception process, product return process, payment process, etc.). The input unit 39 has various keys for receiving various operations from the store clerk who operates the POS terminal 30, a touch panel provided on the surface of the display unit 37, a handy scanner, a card reader, etc. The printing unit 41 is used to issue receipts (invoices) and deposit slips. The communication unit 43 is a communication interface for communicating with various external devices via the network 100. The multiple POS terminals 30 connected to the network 100 may be multiple POS terminals 30 of the same chain store, or a POS terminal 30 of a cleaning agency run by an individual, or many other POS terminals 30. In other words, this cleaning system 1 is a system that can be configured to cover chain stores and individual stores.

[0016] The factory terminal 50 is a computer installed in the cleaning factory where the actual cleaning is performed, and although not shown, is composed of at least a CPU, ROM, RAM, display unit, input unit, and communication unit connected via a bus.

[0017] The mobile terminal 70 is a mobile terminal, such as a smartphone (multifunction phone), held by each customer who uses the cleaning service, and exchanges various information with the management device 10 and the POS terminal 30. FIG. 4 is a diagram showing an example of a functional block diagram of the mobile terminal 70. As shown in the figure, the mobile terminal 70 is configured by connecting a CPU 71, a ROM 73, a RAM 75, a touch panel combined display unit (input and display unit) 77, and a communication unit 78 via a bus 79. The CPU 71 controls the operation of the mobile terminal 70 by executing a control program stored in the ROM 73. The ROM 73 stores various information such as the control program and image data (image format information) displayed on the touch panel combined display unit 77. The RAM 75 temporarily stores various information. The touch panel combined display unit 77 is a device that combines a display device that displays various images, such as a liquid crystal panel, with a position input device, such as a touchpad, and displays information to a customer (mobile terminal holder) who operates the mobile terminal 70, and inputs information by pressing (tapping, dragging, flicking, etc.) the display on the screen. The communication unit 78 is a communication interface for communicating with various external devices via the network 100, and also serves as a means for receiving various information, such as detailed information on products requested to be cleaned.

[0018] Also, various applications can be freely installed on the mobile terminal 70 from the management device 10, and for example, a cleaning membership application as shown in Fig. 9 is installed on the mobile terminal 70. Note that the cleaning membership application may be installed by capturing an image of the two-dimensional code (1. App download) printed at the bottom of the receipt R2 shown in Fig. 12 with an imaging unit (CCD camera) not shown, decoding (decrypting) the captured two-dimensional code, and connecting to a download destination (for example, a management device such as a server) based on the decryption result to download and install the cleaning membership application.

[0019] This cleaning membership application generally consists of two elements: "Activity" and "Service." An activity is a program with one screen, and is running while the screen is displayed, but if the user closes the application or an interruption such as an incoming phone call occurs and the screen goes blank, the activity goes into standby mode.

[0020] On the other hand, a service is a program that does not have a screen and always runs as a background process; it resides in the system of the mobile terminal 70 and executes processing in response to requests from the cleaning member application or other applications. Since a service does not have a screen of its own, data, etc. is set via an activity that has a screen. Since a service and an activity may each operate in different processes, they operate using a mechanism of inter-process communication. For example, a cleaning member application (activity) that displays detailed information on the products requested for cleaning and a program (service) that receives detailed information on the cleaning products and information on the completion of the cleaning distributed from the management device 10 operate using inter-process communication.

[0021] 5 is a diagram showing an example of a functional block diagram of a home terminal 80 (for example, a personal computer or a tablet terminal) owned by a customer. As shown in the figure, the home terminal 80 is configured by connecting at least a CPU 81, a ROM 83, a RAM 85, a display unit 87, an input unit 89, and a communication unit 93 via a bus 95. The printing unit 91 may be connected to the home terminal 80 via an interface such as a USB or the communication unit 93 via WiFi or the like.

[0022] 6 is a diagram showing an example of a product file 110 stored in the management device 10. As shown in the figure, the product file 110 stores product codes, product names, washing categories, storage categories, unit prices, estimated number of days to complete, etc. Here, the estimated number of days to complete is the normal number of days it takes from receiving the product to completing the cleaning.

[0023] 7 is a diagram showing an example of the necessity file 130 stored in the management device 10. As shown in the figure, the necessity file 130 stores a customer code and whether a deposit slip or electronic receipt is required. Whether a deposit slip or electronic receipt is required can be determined, for example, by the POS terminal 30 or the management device 10, by reading the necessity information of the relevant customer from the necessity file 130 based on the customer identification information registered as a member of the relevant customer, and setting or changing the necessity information of the deposit slip or electronic receipt as appropriate. Furthermore, the necessity information may be set when a new member is registered in the POS terminal 30 or the management device 10. The setting of the necessity information in the necessity file 130 may be made possible when registering as a member using the mobile terminal 70. For example, the two-dimensional code (2. for member registration) printed at the bottom of the receipt shown in FIG. 12 may be captured by an imaging unit (CCD camera) (not shown) of the mobile terminal 70, the captured two-dimensional code may be decoded, and the mobile terminal 70 may connect to a member registration destination (e.g., a management device such as a server) based on the decoded result, and the necessity information may be input as input information (customer information) at the time of registration in which various settings are made on a member registration screen displayed on the display unit of the mobile terminal 70. Of course, the information on the necessity of the deposit slip or electronic receipt in the necessity file 130 is configured to be changeable as appropriate even after member registration. The necessity file 130 may be stored not only in the RAM 15 or hard disk 19 of the management device 10, but also in the RAM 35 or hard disk 34 of the POS terminal 30.

[0024] 8 is a diagram showing an example of the stored product history file 150 stored in the management device 10. As shown in the figure, the stored product history file 150 stores information such as a customer code, the name of the stored product, the price, the date of deposit, the expected date of completion, the date of completion, and the date of collection.

[0025] "Example 1" Next, an example of the operation of the cleaning system 1, "Example 1", will be described. In this cleaning system 1, the mobile terminal 70 itself has the functions of a membership card, receipt (electronic receipt), and deposit slip for the cleaning shop, and is configured so that the management device 10 or the like can deliver detailed information of registered products, accounting information, and cleaning finish information to the mobile terminal 70, and conversely, the mobile terminal 70 or the like can transmit survey information to the management device 10. Customer information is centrally managed by the management device 10. The management device 10 is a cloud server that provides a service specialized in cleaning, and the cleaning shop or the like uses the mechanism of this cloud server to provide various services from receipt to delivery of the cleaning items entrusted to the customer, as well as services such as the granting of special benefits, to the customer.

[0026] The customer downloads a cleaning membership application displayed on the touch panel combined display unit 77 of the mobile terminal 70 in advance and stores it in the RAM 75, thereby becoming a member of this cleaning system 1. At this time, information on whether a paper deposit slip (or an electronic deposit slip), which is one piece of customer information, is input from the POS terminal 30, the management device 10, or the mobile terminal 70, and is stored in the management device 10 or the POS terminal 30. Furthermore, if a paper deposit slip is not required, the destination to which detailed information of the product is to be delivered (for example, the mobile terminal 70 of the customer or a home terminal 80 owned by the customer, etc.) is also input from the POS terminal 30, the management device 10, or the mobile terminal 70 as one piece of customer information, and is stored in the management device 10 or the POS terminal 30.

[0027] Fig. 10 is a process flow diagram when making payment at the POS terminal 30. First, when a customer goes to a dry cleaning agency (for example, "XX Dry Cleaning AAA Store") to leave his / her dry cleaning goods and starts up a dry cleaning membership application on the mobile terminal 70, a membership card screen G1 as shown in Fig. 9 is displayed as a home screen on the touch panel / display unit 77. Then, the input unit 39 of the POS terminal 30 of the dry cleaning agency reads the barcode (membership number, etc.) displayed on this membership card screen G1 (step ST1-1).

[0028] The POS terminal 30 inquires the management device 10 using the read member number (customer code) and the like, acquires the member information, and stores it in the RAM 35 (step ST1-2). The member information also includes the information on whether the deposit slip is necessary. Note that the acquisition of the information on whether the deposit slip is necessary is not limited to an inquiry to the management device 10 using the read member number (customer code) and the like, but for example, the member information may be stored in the POS terminal 30 of the cleaning agency, and the corresponding member information may be retrieved from the member information stored in the POS terminal 30 using the read member number (customer code) and the like to acquire the information on whether the deposit slip is necessary. Note that the information on whether the deposit slip is necessary is either a paper deposit slip or an electronic deposit slip. In this embodiment, a paper deposit slip is shown as an example, but the setting of the information on whether the deposit slip is necessary is the opposite setting to the setting of the paper deposit slip in this embodiment (the electronic deposit slip is necessary for the paper deposit slip, and the electronic deposit slip is not necessary for the paper deposit slip).

[0029] The CPU 31 of the POS terminal 30 then registers the received product in the POS terminal 30 (step ST1-3) and settles the price (step ST1-4). The unit price and estimated number of days for completion used in the calculation of the price settlement are calculated using information in the product file 110.

[0030] Next, based on the information on whether or not a paper deposit slip is required, it is determined whether or not a deposit slip is required (step ST1-5). If not, the process proceeds to step ST1-6, where the printing unit 41 prints and issues a receipt R1 (total information 11a instead of detailed information 12b) that does not include detailed information 12b (see FIG. 12), as shown in FIG. 11. On the other hand, if a deposit slip is required, the process proceeds to step ST1-7, where the printing unit 41 prints and issues one receipt R2 or two receipts R2-1, R2-2 that include detailed information 12b or 13b, as shown in FIG. 12 or FIG. 13.

[0031] Here, receipt R1 not including detailed information as shown in FIG. 11 is a receipt that lists only the receipt, i.e., only the accounting information. Meanwhile, receipt R2 including detailed information 12b as shown in FIG. 12 is a receipt that lists product detailed information (information that lists the deposited products in itemized form, this information becomes a deposit slip) 12b along with the accounting information. In other words, receipt R2 is a receipt that has both a receipt and a deposit slip printed on one sheet of paper. In the example of FIGS. 11 and 12, the title printed in the header is "Settlement Receipt" if product detailed information 12b is not printed, and "Deposit Slip" if product information 12b is printed. Meanwhile, receipt R2-1 shown in FIG. 13 is a receipt that lists product detailed information 13b as a deposit slip, and receipt R2-2 is a receipt that lists accounting information as a receipt. In other words, receipts R2-1 and R2-2 are receipts in which the receipt and the deposit slip are printed on separate sheets.

[0032] Then, following step ST1-6 or step ST1-7, the CPU 31 sends the detailed information to the management device 10 (step ST1-8). At the same time, the transaction information is also sent.

[0033] 14 is a process flow diagram of the management device 10 when it accepts the transmission of the detailed information. When the management device 10 receives the detailed information and transaction information at a predetermined timing, the CPU 11 of the management device 10 stores this information on the hard disk 19 (step ST2-1).

[0034] The management device 10 then uses the stored customer information to determine whether the customer has requested an electronic receipt slip (step ST2-2), and if so, delivers an electronic receipt slip consisting of product detail information and accounting information to the mobile terminal 70 or home terminal 80 (i.e., the delivery destination of the detail information preset by the customer) (step ST2-3). The mobile terminal 70 or home terminal 80 stores the product detail information and accounting information in its RAM 75 or RAM 85. At the same time, the management device 10 delivers information such as the date and time each product was deposited and the expected completion date to the mobile terminal 70 or home terminal 80, and stores it in its RAM 75 or RAM 85.

[0035] Then, when "Usage History" at the bottom of the membership card screen G1 of the mobile terminal 70 shown in FIG. 9 is tapped, a product deposit list screen G2 of all cleaning agency shops connected to the network 100 is displayed as shown in FIG. 15. Furthermore, when, for example, the "In Deposit" column g1 of the top list in the product deposit list screen G2 is tapped, a usage history detail screen G3 for that deposit is displayed as shown in FIG. 16 using the distributed statement information and accounting information. The usage history detail screen G3 corresponds to a conventional deposit slip and receipt. That is, the data of the usage details is used in the deposit slip section g2, and the data of the accounting information is used in the receipt section g3. Note that the usage history detail screen G3 is displayed on the mobile terminal 70 when the customer requests an electronic deposit slip, and is not displayed when the customer rejects the request for an electronic deposit slip (when the necessity setting information is "No"). At this time, the customer is issued a paper receipt R2 or R2-1, R2-2 as shown in FIG. 12 or FIG. 13, so there is no problem. Also, even if the customer has requested an electronic receipt slip (if the necessity setting information is required), a receipt R1 displaying transaction information as shown in FIG. 11 is issued, so the display of the receipt section g3 on the usage history details screen G3 may be omitted.

[0036] On the other hand, when the home terminal 80 is a tablet terminal or the like, the delivery of the product detail information and accounting information is performed by displaying content equivalent to the usage history details screen G3 on the display unit 87 of the home terminal 80 (tablet terminal or the like). Also, when the home terminal 80 is a personal computer or the like, a notice that the product detail information and accounting information have been delivered is sent from the management device 10 to the home terminal 80 by email or the like, and the management device 10 is accessed via a communication line based on a specific URL (the location of information resources (data, services, etc.) existing on the Internet) stated in the email opened by a mailer (software that creates, sends, and receives emails, and saves and manages received emails) of the home terminal 80 (personal computer or the like), a web page for members is opened, and the display unit 87 displays content equivalent to the usage history details screen G3 by logging in with a login ID and password.

[0037] When the cleaning of the product is completed at the factory, the factory terminal 50 or the POS terminal 30 of the cleaning agency to which the finished product was brought from the factory inputs that the product is finished, and transmits the information to the management device 10. The management device 10 transmits the information that the product is finished to the customer's mobile terminal 70 or home terminal 80. The customer, who is notified that the cleaning product is finished, goes to pick up the cleaning product on or after the notified completion date. When the management device 10 receives information that the product has been picked up from the POS terminal 30, the management device 10 records the pickup date in the "Pickup Date" field of the deposited product history file 150 shown in FIG. 8. The management device 10 also distributes various sale information, coupon information, survey requests, etc. to each mobile terminal 70 or home terminal 80 as necessary.

[0038] As described above, the POS terminal (accounting processing device) 30 is a device that registers cleaning products (products) (step ST1-3, etc.) and settles the price (step ST1-4, etc.) based on the detailed information of the registered cleaning products, and further includes a receipt output means (CPU 31 that executes steps ST1-5 to ST1-7, etc.) that refers to necessity information indicating whether a deposit slip is required or not, which is preset for each customer, and outputs receipts R1 and R2 issued in conjunction with the payment, depending on the reference result of the necessity information. This allows only the necessary items to be printed on the receipt for customers who need a deposit slip and customers who do not need a deposit slip, thereby saving on receipts, which are consumables, and eliminating economic waste. In either case, a receipt is issued, so that various declarations, etc. can be made easily and reliably using this receipt.

[0039] More specifically, if the result of the reference is No (the customer does not need a paper receipt or an electronic receipt), the receipt output means issues a receipt R1 that does not include detailed information about the product in the receipt issued in conjunction with the payment (step ST1-6), and if the result of the reference is Yes (the customer needs a paper receipt or an electronic receipt), the receipt output means issues a receipt R2 (or R2-1 and R2-2) that includes detailed information about the product in the receipt issued in conjunction with the payment (step ST1-7).Since the receipt issuance mode differs based on the necessity information, receipts (consumables) can be saved and no economic waste occurs.

[0040] The POS terminal 30 also includes a transmission means (such as the CPU 31 and communication unit 43 that execute steps ST1-8) that transmits at least the detailed information of the product to the management device (external device) 10 when the payment is made if the result of referring to the necessity information is "no" (if the customer does not need a paper deposit slip or needs an electronic deposit slip). This allows the detailed information to be sent from the management device 10 to the customer's distribution destination (mobile terminal 70 or home terminal 80), and the electronic deposit slip displayed at the customer's distribution destination can be a deposit slip including the detailed information (can also be used as an electronic receipt). This prevents the deposit slip from being lost or discarded by mistake, as with a paper deposit slip. In the above embodiment, even if the result of referring to the necessity information is "necessary," the detailed information of the product is transmitted to the management device (external device) 10 when the payment is made, but this is for the purpose of data management by the management device 10.

[0041] Looking at the cleaning system 1 as a whole, the cleaning system (information processing system) 1 includes a POS terminal (accounting processing device) 30 that registers products and settles the price based on detailed information of the registered products, and a management device (external device) 10 connected to the POS terminal 30 via a network (communication line) 100. The POS terminal 30 has receipt output means that refers to necessity information indicating whether a preset deposit slip is necessary or not, and outputs receipts R1 and R2 issued in conjunction with the settlement, which are different depending on the reference result of the necessity information that has been referred to. and a transmitting means for transmitting at least detailed information of the product for which the payment has been made to the management device 10, while the management device 10 is configured to be equipped with a receiving means (such as a CPU 11 that executes step ST2-1) that receives the transmitted detailed information of the product at a predetermined timing, and a distributing means (such as a CPU 11 that executes steps ST2-2 and ST2-3) that refers to pre-set necessity information indicating whether a deposit slip is necessary, and if the necessity information is registered, distributes the detailed information of the product to a pre-set distribution destination of the customer (a mobile terminal 70 or a home terminal 80).

[0042] In the above cleaning system 1, the customer has both the mobile terminal 70 and the home terminal 80, but the present invention can also be applied to cases where the customer has only one of them, or even to cases where the customer has neither. If the customer has neither, the electronic receipt is not necessary. For example, when registering as a member, the issuing mode of the receipt may be different by using a method to distinguish between a normal member and a smartphone member. In this case, if the customer is registered as a normal member, the customer is treated as a member who does not use (or does not have) either the mobile terminal 70 or the home terminal 80, and the receipt is issued using a medium such as a membership card. In this case, the receipt (paper receipt) is issued with detailed information of the product printed on it. If the customer is registered as a smartphone member, the electronic receipt or electronic receipt is delivered to the customer's smartphone, etc., and the issuing mode of the receipt may be different based on the necessity information set at the time of member registration.

[0043] "Example 2" Next, an example of the operation of the cleaning system 1, "Example 2", will be described. As in Example 1, the mobile terminal 70 of the cleaning system 1 itself has the functions of a membership card, receipt (electronic receipt), and deposit slip of the cleaning shop, and is configured to distribute detailed information of registered products, accounting information, and cleaning finish information from the management device 10 to the mobile terminal 70, and conversely, to transmit survey information from the mobile terminal 70 to the management device 10. Customer information is managed in a unified manner by the management device 10. The management device 10 is a cloud server that provides a service specialized in cleaning, and the cleaning shop or the like uses the mechanism of this cloud server to provide various services from receipt to delivery of the cleaning items entrusted to the customer, as well as services such as the granting of special benefits, to the customer.

[0044] The customer downloads a cleaning membership application displayed on the touch panel combined display unit 77 of the mobile terminal 70 in advance and stores it in the RAM 75, thereby becoming a member of the cleaning system 1. At this time, information on whether an electronic receipt is required, which is one piece of customer information, is input from the POS terminal 30, the management device 10, or the mobile terminal 70, and is stored in the management device 10 or the POS terminal 30. Furthermore, if an electronic receipt is required, the destination to which detailed information of the product is to be delivered (for example, the customer's mobile terminal 70 or the customer's home terminal 80, etc.) is also input from the POS terminal 30, the management device 10, or the mobile terminal 70 as one piece of customer information, and is stored in the management device 10 or the POS terminal 30.

[0045] Fig. 17 is a process flow diagram when making payment at the POS terminal 30. First, when a customer goes to a dry cleaning agency (for example, "XX Dry Cleaning AAA Store") to leave their dry cleaning items and starts up a dry cleaning membership application on the mobile terminal 70, a membership card screen G1 as shown in Fig. 9 is displayed as a home screen on the touch panel / display unit 77. Then, the input unit 39 of the POS terminal 30 at the dry cleaning agency reads the barcode (membership number, etc.) displayed on this membership card screen G1 (step ST1'-1).

[0046] The POS terminal 30 queries the management device 10 using the read member number (customer code) etc., acquires the member information, and stores it in the RAM 35 (step ST1'-2). The member information also includes information on whether the electronic receipt is required. Note that acquisition of the information on whether the electronic receipt is required may not be limited to querying the management device 10 using the read member number (customer code) etc., but may also be performed, for example, by storing member information in the POS terminal 30 of the dry cleaning agency, and using the read member number (customer code) etc. to call up the relevant member information from the member information stored in the POS terminal 30, and acquiring the information on whether the electronic receipt is required.

[0047] The CPU 31 of the POS terminal 30 then registers the received product in the POS terminal 30 (step ST1'-3) and settles the price (step ST1'-4). The unit price and estimated number of days for completion used in the calculation of the price settlement are calculated using information in the product file 110.

[0048] Next, it is determined whether an electronic receipt is required based on the electronic receipt necessity information (step ST1'-5). If an electronic receipt is required, the process proceeds to step ST1'-6, where the printing unit 41 prints and issues a receipt R1 (total information 11a instead of detailed information 12b) that does not include the detailed information 12b of FIG. 12, as shown in FIG. 11. On the other hand, if an electronic receipt is not required, the process proceeds to step ST1'-7, where the printing unit 41 prints and issues one receipt R2 or two receipts R2-1, R2-2 that include detailed information 12b or 13b, as shown in FIG. 12 or FIG. 13.

[0049] Here, receipt R1, which does not include detailed information, shown in FIG. 11, is a receipt that lists only the receipt, i.e., only the accounting information. Meanwhile, receipt R2, which includes detailed information 12b, shown in FIG. 12, is a receipt that lists product detailed information (information that lists the deposited products in itemized form, this information becomes a deposit slip) 12b along with the accounting information. In other words, receipt R2 is a receipt that combines a receipt and a deposit slip on a single receipt. Meanwhile, receipt R2-1, shown in FIG. 13, is a receipt that lists product detailed information 13b as a deposit slip, and receipt R2-2 is a receipt that lists the accounting information as a receipt. In other words, receipts R2-1 and R2-2 are receipts that combine a receipt and a deposit slip printed on separate receipts.

[0050] Then, following step ST1'-6 or step ST1'-7, the CPU 31 sends the detailed information to the management device 10 (step ST1'-8). At the same time, the transaction information is also sent.

[0051] 18 is a process flow diagram of the management device 10 when it accepts the transmission of the detailed information. When the management device 10 receives the detailed information and transaction information at a predetermined timing, the CPU 11 of the management device 10 stores this information on the hard disk 19 (step ST2'-1).

[0052] The management device 10 then uses the stored customer information to determine whether the customer has requested an electronic receipt (step ST2'-2), and if so, delivers product detail information and transaction information to the mobile terminal 70 or home terminal 80 (i.e., the delivery destination of the detail information preset by the customer) (step ST2'-3). The mobile terminal 70 or home terminal 80 stores the product detail information and transaction information in its RAM 75 or RAM 85. At the same time, the management device 10 delivers information such as the date and time each product was deposited and the expected completion date to the mobile terminal 70 or home terminal 80, and stores it in its RAM 75 or RAM 85.

[0053] Then, when the user taps on "Usage History" at the bottom of the membership card screen G1 of the mobile terminal 70 shown in FIG. 9, a product deposit list screen G2 of all cleaning agency shops connected to the network 100 is displayed as shown in FIG. 15. Furthermore, when the user taps on the "In Hold" column g1 of the top list in the product deposit list screen G2, for example, a usage history detail screen G3 for that product deposit is displayed as shown in FIG. 16 using the distributed statement information and accounting information. The usage history detail screen G3 corresponds to the conventional deposit slip and receipt. That is, the data of the usage details is used in the deposit slip section g2, and the data of the accounting information is used in the receipt section g3. Note that the usage history detail screen G3 is displayed on the mobile terminal 70 when the customer requests an electronic receipt, and is not displayed when the customer rejects the request for an electronic receipt. At this time, the customer is issued a paper receipt R2 or R2-1, R2-2 as shown in FIG. 12 or FIG. 13, so there is no problem. Also, even if the customer requests an electronic receipt, since a receipt R1 displaying the transaction information as shown in FIG. 11 is issued, the receipt section g3 on the transaction history details screen G3 may be omitted.

[0054] On the other hand, when the home terminal 80 is a tablet terminal or the like, the delivery of the product detail information and accounting information is performed by displaying content equivalent to the usage history details screen G3 on the display unit 87 of the home terminal 80 (tablet terminal or the like). Also, when the home terminal 80 is a personal computer or the like, a notice that the product detail information and accounting information have been delivered is sent from the management device 10 to the home terminal 80 by email or the like, and the management device 10 is accessed via a communication line based on a specific URL (the location of information resources (data, services, etc.) existing on the Internet) stated in the email opened by a mailer (software that creates, sends, and receives emails, and saves and manages received emails) of the home terminal 80 (personal computer or the like), a web page for members is opened, and the display unit 87 displays content equivalent to the usage history details screen G3 by logging in with a login ID and password.

[0055] When the cleaning of the product is completed at the factory, the factory terminal 50 or the POS terminal 30 of the cleaning agency to which the finished product was brought from the factory inputs that the product is finished, and transmits the information to the management device 10. The management device 10 transmits the information that the product is finished to the customer's mobile terminal 70 or home terminal 80. The customer, who is notified that the cleaning product is finished, goes to pick up the cleaning product on or after the notified completion date. When the management device 10 receives information that the product has been picked up from the POS terminal 30, the management device 10 records the pickup date in the "Pickup Date" field of the deposited product history file 150 shown in FIG. 8. The management device 10 also distributes various sale information, coupon information, survey requests, etc. to each mobile terminal 70 or home terminal 80 as necessary.

[0056] As described above, the POS terminal (accounting processing device) 30 is a device that registers cleaning products (products) (step ST1'-3, etc.) and settles the price (step ST1'-4, etc.) based on the detailed information of the registered cleaning products, and further includes a receipt output means (CPU 31 that executes steps ST1'-5 to ST1'-7, etc.) that refers to necessity information indicating whether an electronic receipt is required or not, which is preset for each customer, and outputs receipts R1 and R2 issued in conjunction with the settlement, depending on the reference result of the necessity information. This makes it possible to print only the necessary information on the receipt for customers who need an electronic receipt and customers who do not need an electronic receipt, thereby saving receipts, which are consumables, and eliminating economic waste. In either case, a receipt is issued, so that various declarations, etc. can be made easily and reliably using this receipt.

[0057] More specifically, if the result of the reference is Yes (if the customer requires an electronic receipt), the receipt output means issues a receipt R1 that does not include detailed information about the product in the receipt issued in conjunction with the payment (step ST1'-6), and if the result of the reference is No (if the customer does not require an electronic receipt), the receipt output means issues a receipt R2 (or R2-1 and R2-2) that includes detailed information about the product in the receipt issued in conjunction with the payment (step ST1'-7), thereby saving on receipts (consumables) and preventing economic waste.

[0058] The POS terminal 30 also includes a transmission means (such as the CPU 31 and communication unit 43 that execute steps ST1-8) that transmits at least detailed information of the product to the management device (external device) 10 when the payment is made if the result of referring to the necessity information is "necessary". This allows the detailed information to be sent from the management device 10 to the customer's distribution destination (mobile terminal 70 or home terminal 80), and the electronic receipt displayed at the customer's distribution destination can be used as (or can be used for) a deposit slip including the detailed information. This prevents the deposit slip from being lost or discarded by mistake, as is the case with paper deposit slips. In the above embodiment, even if the result of referring to the necessity information is "no", the detailed information of the product is transmitted to the management device (external device) 10 when the payment is made, but this is for the purpose of data management by the management device 10.

[0059] Looking at the cleaning system 1 as a whole, the cleaning system (information processing system) 1 has a POS terminal (accounting processing device) 30 that registers products and settles the price based on detailed information of the registered products, and a management device (external device) 10 connected to the POS terminal 30 via a network (communication line) 100. The POS terminal 30 has a receipt output means that refers to necessity information indicating whether or not a pre-set electronic receipt is necessary, and outputs receipts R1 and R2 that are issued in conjunction with the settlement, different from each other, depending on the result of the reference to the necessity information. The management device 10 is equipped with a transmitting means for transmitting at least detailed information of the product for which the payment has been made to the management device 10, and the management device 10 is equipped with a receiving means (such as a CPU 11 that executes step ST2'-1) that receives the transmitted detailed information of the product at a predetermined timing, and a distribution means (such as a CPU 11 that executes steps ST2'-2 and ST2'-3) that refers to pre-set necessity information indicating whether or not an electronic receipt is needed, and if the result of the reference indicates that an electronic receipt is needed, distributes the detailed information of the product to a pre-set distribution destination of the customer (a mobile terminal 70 or a home terminal 80).

[0060] In the above cleaning system 1, the customer has both the mobile terminal 70 and the home terminal 80, but the present invention can also be applied to a case where the customer has only one of them, or even a case where the customer has neither. If the customer has neither, an electronic receipt is not necessary.

[0061] Although the embodiment of the present invention has been described above, the present invention is not limited to the above embodiment, and various modifications are possible within the scope of the technical ideas described in the claims, specification, and drawings. Any configuration not directly described in the specification and drawings is within the scope of the technical ideas of the present invention as long as it achieves the functions and effects of the present invention. For example, in the above example, an example of a cleaning system in which a cleaning item is deposited and a payment is made, and the cleaned item is received at a later date, is shown as an information processing system according to the present invention, but the present invention is not limited to this, and the present invention can be applied to, for example, a repair system in which various repaired items are deposited and a payment is made, and the repaired item is received at a later date. In addition, the accounting processing device is not limited to a POS terminal, and may be, for example, a ticket issuing machine. In short, the present invention can be applied to any system as long as it is an information processing system having an accounting processing device that registers products and performs payment based on detailed information of the registered products, and an external device connected to the accounting processing device via a communication line. In addition, the home terminal described above is a concept that includes various terminals installed in the customer's personal home or office. [Explanation of symbols]

[0062] 1 Cleaning system (information processing system) 10 Management device (external device) 11 CPU 13 ROM 15 RAM 17 Display unit 19 Hard disk (storage means) 21 Operation unit 23 Communication unit 25 Bus 30 POS terminal (accounting processing device) 31 CPU 33 ROM 34 Hard Disk 35 RAM 37 Display section 39 Input unit 41 Printing unit (receipt issuing means) 43 Communication Department 45 Bus 50 Factory terminal 70 Mobile terminal (terminal device) 71 CPU 73 ROM 75 RAM 77 Touch panel combined display unit (input and display unit) 78 Communications Department 79 Bus 80 Personal computers (terminal devices, home terminals) 81 CPU 83 ROM 85 RAM 87 Display section 89 Input section 91 Printing section 93 Communication Department 95 Bus 100 Network (communication line) 110 Product file 130 Necessity file 150 Deposit item history file R1 receipt R2 receipt R2-1, R2-2 Receipt G1 Membership card screen G2 Product deposit list screen G3 Usage history details screen g1 "In custody" section g2 custody slip section g3 Receipt section 11a Accounting information 12b Statement information 13a Accounting information 13b Detail information

Claims

1. An accounting processing system that registers laundry items received from customers and outputs receipts when the price of the registered laundry items is paid, A reading means for reading code information for identifying the customer; a reference means for referring to information indicating whether or not to electronically accept a receipt for the laundry item received from the customer based on the read code information; an output means for outputting the information on the receipt in a different form based on a result of the reference by the reference means; a printing means for printing a receipt including information for installing a member application when the reference result indicates that the receipt slip for the dry cleaning item is not set to be received electronically, and for not printing a receipt including information for installing the member application when the reference result indicates that the receipt slip for the dry cleaning item is set to be received electronically; An accounting processing system comprising:

2. a display means for displaying, when the reference result indicates that the receipt slip for the cleaning item is set to be received electronically, detailed information about the cleaning item and information about the cleaning item indicating the status of the cleaning item being received; 2. The accounting processing system according to claim 1, further comprising:

3. 3. The accounting processing system according to claim 1, wherein the printing means prints the accounting information regardless of the reference result.

4. 4. The accounting processing system according to claim 1, further comprising a change means for changing a setting of information indicating whether or not the deposit slip is to be received electronically.

5. a computer as an accounting processing system for registering laundry items received from customers and outputting receipts when the price of the registered laundry items is paid; A reading means for reading code information for identifying the customer; a reference means for referring to information indicating whether or not to electronically accept a receipt for the laundry item received from the customer based on the read code information; an output means for outputting the information on the receipt in a different form based on the result of the reference by the reference means; a printing means for printing a receipt including information for installing a member application when the reference result indicates that the deposit slip for the dry cleaning item is not set to be received electronically, and for not printing a receipt including information for installing the member application when the reference result indicates that the deposit slip for the dry cleaning item is set to be received electronically; A program characterized by causing the program to function as a

6. 1. An accounting processing method using an accounting processing device that registers laundry items received from a customer and outputs a receipt when payment for the registered laundry items is made, The accounting processing device includes: a reading step of reading code information for identifying the customer; a reference step of referring to information indicating whether or not to electronically accept a receipt for the cleaning item received from the customer based on the read code information; an output step of outputting the information of the deposit slip in a different form based on the result of the reference step; a printing step of printing a receipt including information for installing a member application when the reference result indicates that the cleaning item receipt is not set to be received electronically, and not printing a receipt including information for installing the member application when the reference result indicates that the cleaning item receipt is set to be received electronically; 1. An accounting processing method using an accounting processing device comprising:

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