Information processing system, information processing method, transmission device, and reception device

Abstract

To provide an information processing system, an information processing method, a transmission device and a reception device that facilitate the measurement of the movement of a person.SOLUTION: An information processing system includes: a transmission device 10 which transmits two pieces of beacon information each containing different identification information to a facility T such as a store in the same area; and a customer terminal 20 which is a reception device that receives the beacon information and held by a customer U. The customer terminal 20 includes an application which acquires identification information contained in the beacon information and transmits it to a prescribed information processing device and prevents the application from acquiring the identification information when the beacon information containing the identical identification information is continuously received for a certain period of time or longer in a case where the application is executed in the background. The transmission device 10 further transmits the two pieces of beacon information in a period of time shorter than the certain period of time.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present disclosure relates to an information processing system, an information processing method, a transmitting device, and a receiving device. [Background technology]

[0002] In stores such as retail shops, customer visits are measured. For example, in Patent Document 1, a wireless communication terminal called a beacon, a portable terminal carried by the customer, and a server are used to measure customer visits to a store. Specifically, in Patent Document 1, a beacon installed in the store transmits beacon information including store identification information, and the portable terminal receives the beacon information and notifies the server, thereby detecting that a customer carrying the portable terminal has visited the store.

[0003] The beacon technology described above uses the standardized "iBeacon (registered trademark)". In the "iBeacon" standard, in order for a specific application installed in a portable terminal to receive beacon information, the application must register the identification information of the beacon information in advance with the OS (Operating System) of the portable terminal. As a result, when the OS of the portable terminal receives beacon information, the identification information included in the beacon information is notified to the application corresponding to the identification information, and the application notifies the server. At this time, the OS notifies the application that the beacon information has been received even if the application is running in the background on the portable terminal. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent No. 7121666 Summary of the Invention [Problem to be solved by the invention]

[0005] However, in the above-mentioned standardized beacon technology, there may be cases where an application running in the background cannot detect the reception of beacon information, which makes it difficult to measure the movement of a person.

[0006] Therefore, an object of the present disclosure is to solve the above-mentioned problem that it is difficult to measure a person's movements. [Means for solving the problem]

[0007] An information processing system according to an embodiment of the present disclosure includes: A transmitting device that transmits two pieces of beacon information each including different identification information to the same area; a portable receiving device for receiving the beacon information, the receiving device is configured to incorporate an application that acquires the identification information included in each of the two pieces of beacon information received by the receiving device and transmits at least one of the pieces of identification information to a predetermined information processing device via a network, and when the application is running in the background and the receiving device receives the beacon information including the same identification information continuously for a certain period of time or more, the application is configured to be unable to acquire the identification information included in the beacon information; The transmitting device is configured to transmit two pieces of the beacon information within a period of time that is shorter than the certain period of time. The structure is as follows.

[0008] In addition, an information processing method according to an embodiment of the present disclosure includes: A transmitting device that transmits two pieces of beacon information each including different identification information to the same area; and a portable receiving device that receives the beacon information. an application is installed in the receiving device to acquire the identification information included in each of the two pieces of beacon information received by the receiving device, and transmit at least one of the identification information to a predetermined information processing device via a network; The transmitting device transmits two pieces of beacon information within a certain period of time, When the receiving device receives the beacon information including the same identification information continuously for the certain period of time or more while the application is running in the background, the application is prevented from acquiring the identification information included in the beacon information. The structure is as follows.

[0009] In addition, a transmission device according to an embodiment of the present disclosure includes: A transmitting device that transmits two pieces of beacon information each including different identification information in the same area to a portable receiving device, the receiving device is configured to incorporate an application that acquires the identification information included in each of the two pieces of beacon information received by the receiving device and transmits at least one of the pieces of identification information to a predetermined information processing device via a network, and when the application is running in the background and the receiving device receives the beacon information including the same identification information continuously for a certain period of time or more, the application is configured to be unable to acquire the identification information included in the beacon information; The transmitting device is configured to transmit two pieces of the beacon information within a period of time that is shorter than the certain period of time. The structure is as follows.

[0010] Moreover, a receiving device according to an embodiment of the present disclosure includes: A portable receiving device that receives two pieces of beacon information, each of which includes different identification information, that are transmitted within a certain period of time by a transmitting device to the same area, The receiving device is configured to incorporate an application that acquires the identification information included in each of the two pieces of beacon information received by the receiving device and transmits at least one of the pieces of identification information to a predetermined information processing device via a network, and when the application is running in the background and the receiving device receives beacon information including the same identification information continuously for a certain period of time or more, the application is configured not to acquire the identification information included in the beacon information. The structure is as follows. Effect of the Invention

[0011] With the above-described configuration, the present disclosure makes it easy to measure the movements of a person. [Brief description of the drawings]

[0012] [Figure 1] 1 is a block diagram showing an overall configuration of an information processing system according to a first embodiment of the present disclosure. [Diagram 2] 2 is a diagram illustrating an operation of the information processing system disclosed in FIG. 1. [Diagram 3] 2 is a diagram illustrating an operation of the information processing system disclosed in FIG. 1. [Figure 4] 4 is a flowchart showing the operation of the customer terminal disclosed in FIG. 1. [Diagram 5] FIG. 11 is a block diagram showing an overall configuration of an information processing system according to a second embodiment of the present disclosure. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0013] <Embodiment 1> A first embodiment of the present disclosure will be described with reference to Fig. 1 to Fig. 4. Fig. 1 is a diagram for explaining the configuration of an information processing system, and Fig. 2 to Fig. 4 are diagrams for explaining the processing operation of the information processing system.

[0014] [composition] The information processing system in this embodiment is used in a facility T to measure the movement of a customer U (person) who visits the facility T. As shown in Fig. 1, the information processing system is configured to include a transmitting device 10 installed in the facility T, a customer terminal 20 carried by the customer U, and a management server 30 connected to a network N.

[0015] In this embodiment, the facility T is, for example, a store that sells products and provides services. However, the facility T is not limited to a store, and may be any facility having an area of ​​a predetermined size. As an example, the facility T may be a commercial facility such as a shopping mall consisting of multiple stores, a facility formed by an entire building, or a facility such as a theme park. Each component will be described in detail below.

[0016] The transmitting device 10 is installed within the facility T, and is configured to transmit beacon information at regular time intervals or at any timing by short-range wireless communication such as Bluetooth (registered trademark). For example, the transmitting device 10 is installed on a fixed member such as a wall, ceiling, or pillar of the facility T, or is carried by a person such as an employee of the facility T. In this way, the transmitting device 10 transmits beacon information to an area within the facility T.

[0017] Specifically, the transmitting device 10 includes a first beacon device 11 and a second beacon device 12, as shown in FIG. 1. The first beacon device 11 and the second beacon device 12 transmit beacon information using a communication protocol standardized by iBeacon (registered trademark). For this reason, the beacon information transmitted by the first beacon device 11 (hereinafter referred to as "first beacon information") and the beacon information transmitted by the second beacon device 12 (hereinafter referred to as "second beacon information") include information indicating that the information is beacon information according to the iBeacon standard, and in order for the receiving device to receive the information, the receiving device must have the receiving setting by Bluetooth (registered trademark) turned on and the use of the location information service turned on. As a result, the receiving device can receive the information using the transmitting / receiving device and the OS (Operating System) equipped in the receiving device, as described later.

[0018] The first beacon device 11 and the second beacon device 12 are configured to transmit beacon information including identification information (facility identification information: facility ID) that identifies the facility T. That is, the first beacon information transmitted by the first beacon device 11 and the second beacon information transmitted by the second beacon device 12 include identification information such as facility identification information that indicates the same location that is the same facility T. However, the first identification information (UUID1) that is the identification information included in the first beacon information and the second identification information (UUID2) that is the identification information included in the second beacon information are each composed of different information. That is, although the first identification information and the second identification information are identification information that identify the same facility T, the contents of the information (UUID1 and UUID2) are different. For this reason, as described later, the customer terminal 20, which is a receiving device that receives the first beacon information and the second beacon information, receives them as different beacon information because the identification information (UUID1, UUID2) included in each is different.

[0019] In addition, the above-mentioned first identification information and second identification information may be information of any content as long as they are mutually different information and are associated with the facility T. For example, the first identification information may be facility identification information that identifies the facility T, and the second identification information may be person identification information that identifies a person such as an employee in the facility T associated with the facility T. In this case, the first beacon device 11 and the second beacon device 12, which are the transmitting device 10, are each composed of separate devices, and for example, the first beacon device 11 that transmits the first beacon information including the first identification information is fixedly installed on the wall of the facility T, and the second beacon device 12 that transmits the second beacon information including the second identification information is held by a person such as an employee of the facility T. In addition, the second identification information is not limited to identification information that identifies a person, and may be identification information that identifies a moving body such as a cart or wheelchair that moves within the facility T associated with the facility T. In this case, the second beacon device 12 will be mounted on the moving body.

[0020] In addition, the first beacon device 11 and the second beacon device 12 are set to have approximately the same transmission distance for short-range wireless communication such as Bluetooth (registered trademark), which makes it possible for them to transmit first beacon information and second beacon information respectively within the same facility T.

[0021] In addition, the transmission timing of the beacon information by the first beacon device 11 and the second beacon device 12 is controlled by the transmission device 10. Specifically, the transmission device 10 controls the first beacon device 11 and the second beacon device 12 to transmit beacon information at 100 ms intervals, respectively, and controls the first beacon device 11 and the second beacon device 12 to transmit the beacon information at staggered transmission timings. For example, as shown in FIG. 2, the transmission device 10 controls the first beacon device 11 to transmit the first beacon information at 100 ms intervals, and controls the second beacon device 12 to transmit the second beacon information 50 ms after transmitting the first beacon information. As a result, the first beacon information and the second beacon information are transmitted alternately and in the same time range of at least 50 ms or more within the facility T.

[0022] Here, the same time range in which the first beacon information and the second beacon information are transmitted is set to be less than the "reception stop time", which is a certain time set in the customer terminal 20 as described later. For example, the "reception stop time" is 30 seconds as described later, and the transmission timing of the beacon information by the first beacon device 11 and the second beacon device 12 is set so that the first beacon information and the second beacon information are transmitted within the period of less than 30 seconds. In other words, the transmission timing is not set such that the first beacon information is transmitted continuously for more than the "reception stop time" (30 seconds) and the second beacon information is not transmitted during that period, or the second beacon information is transmitted continuously for more than the "reception stop time" (30 seconds) and the first beacon information is not transmitted during that period. The transmission interval between the first beacon information and the second beacon information is not limited to the above-mentioned time interval and may be any time interval. In addition, the first beacon information and the second beacon information are not necessarily limited to being transmitted alternately. For example, the first beacon information may be transmitted multiple times in succession, and then the second beacon information may be transmitted multiple times in succession, or the transmission timing may be such that one is transmitted multiple times in succession, and then the other is transmitted once.

[0023] In addition, the transmission control function of the beacon information from the first beacon device 11 and the second beacon device 12 by the above-mentioned transmission device 10 is realized by incorporating a program into the arithmetic device equipped with the transmission device 10. In addition, when the first beacon device 11 and the second beacon device 12 are configured as separate devices, the control function for transmitting each beacon information may be configured by a program incorporated into the arithmetic device of each device 11, 12. At this time, even if the first beacon device 11 and the second beacon device 12 are transmitting the first beacon information or the second beacon information without linking with each other, the first beacon device 11 and the second beacon device 12 are each set to transmit the first beacon information or the second beacon information within the above-mentioned "reception stop time (for example, 30 seconds)".

[0024] Here, the first beacon device 11 and the second beacon device 12 described above are not necessarily limited to being standardized by iBeacon (registered trademark), and may transmit beacon information using other standardized communication protocols.

[0025] The customer terminal 20 (receiving device) is configured with a general information processing device including a calculation device, a storage device, a transmitting / receiving device, etc. In particular, in this embodiment, the customer terminal 20 is a portable information processing terminal such as a smartphone carried by the customer U. Here, it is assumed that the customer U has been registered as a customer in the facility T in advance. For this reason, the customer U is given customer identification information for identifying the customer U, and customer information including such customer identification information is registered in the management server 30 or a database connected to the management server 30. The customer information includes personal information of the customer U such as the name, address, telephone number, and email address, and attribute information of the customer U such as the gender, age, and preferences. Furthermore, the customer information includes usage information indicating the usage status of the customer U at the facility T.

[0026] The customer terminal 20 includes an OS (Operating System) 21, a communication control unit 22 constructed on the OS, and a customer application 23 provided by the facility T that runs on the OS. The OS 21, the communication control unit 22, and the customer application 23 are realized on the customer terminal 20 by a computing device equipped on the customer terminal 20 executing a program. The customer terminal 20 is operated by a customer U, and a reception setting is set on the communication control unit 22 to indicate whether or not to permit (on) reception of information via Bluetooth (off). When reception of information via Bluetooth is set to on, the OS 21 becomes able to receive beacon information, as described below.

[0027] In the customer application 23 incorporated in the customer terminal 20, the customer identification information of the customer U is set by the customer U performing a login operation or the like. In addition, in the customer application 23, when incorporated in the customer terminal 20, a location information use setting is performed indicating whether or not the provision of location information is permitted (ON) in the customer terminal 20 (OFF). At this time, when the customer application 23 is set to ON to use the location information service, even if it is executed in the background, it can acquire beacon information based on the iBeacon standard received by the communication control unit 22 of the OS 21 or identification information included in the beacon information from the communication control unit 22 as described below. However, the customer application 23 is not necessarily limited to being able to acquire beacon information or identification information included in the beacon information from the OS 21 (communication control unit 22) only when it is set to ON to use the location information service, and even if it is set to OFF to not use the location information service, it may be able to acquire beacon information or identification information included in the beacon information from the OS 21 (communication control unit 22) in the background depending on the standard of the beacon device and the function of the OS.

[0028] In addition, when the customer application 23 is incorporated in the customer terminal 20, it registers the identification information included in the beacon information that it requests to be acquired to the communication control unit 22 of the OS21. In the case of this embodiment, the customer application 23 registers two pieces of identification information associated with the above-mentioned facility T to the communication control unit 22. Specifically, the two pieces of identification information registered by the customer application 23 are the first identification information (UUID1) included in the first beacon information transmitted from the first beacon device 11 and the second identification information (UUID2) included in the second beacon information transmitted from the second beacon device 12. As a result, even if the customer application 23 is executed in the background as described below, when the communication control unit 22 of the OS21 receives the first beacon information or the second beacon information including the first identification information or the second identification information, it becomes possible to acquire the first beacon information (first identification information) or the second beacon information (second identification information) from the communication control unit 22.

[0029] Then, when the customer terminal 20 receives the first beacon information or the second beacon information and acquires the first beacon information or the second beacon information from the communication control unit 22 of the OS 21, the customer application 23 transmits a beacon log that associates the identification information (UUID1, UUID2) included in the beacon information with the customer identification information of the customer U who possesses the customer terminal 20 to the management server 30 on the network via the transmitting / receiving device. As a result, it is recorded that the customer using the customer terminal 20 is located in the facility T.

[0030] Here, the communication control unit 22 included in the OS 21 of the customer terminal 20 has a function of processing the received beacon information as follows. First, when the communication control unit 22 is set to ON to allow reception of information via Bluetooth, it receives beacon information that is transmitted within the facility T and can be received. For example, it receives the above-mentioned first beacon information and second beacon information within the facility T. Then, the communication control unit 22 checks whether the identification information included in the received beacon information is registered in the customer application 23 as described above, and if it is registered, it notifies the customer application 23 of the received beacon information or the identification information included in the beacon information. At this time, when the customer application 23 that is the notification destination is set to ON to use the location information service, the communication control unit 22 of the OS 21 notifies even if the customer application 23 is running in the background.

[0031] On the other hand, the communication control unit 22 of the OS 21 is set with a "reception stop time" for the beacon information to be received, and for example, 30 seconds is set as the reception stop time. The communication control unit 22 is configured not to notify the customer application 23 running in the background of the beacon information or the identification information included in the beacon information when the same beacon information, that is, the beacon information including the same identification information, is received continuously for more than the "reception stop time" (30 seconds). For this reason, as shown in FIG. 3 (3-1), for example, when the communication control unit 22 receives only the first beacon information including the first identification information (UUID1) for more than 30 seconds, even if the communication control unit 22 receives the first beacon information (first identification information UUID1) thereafter, it will not notify the customer application. The same applies when the communication control unit 22 receives the second identification information (UUID2) continuously for more than 30 seconds. On the other hand, as shown in Fig. 3 (3-2), for example, if the communication control unit 22 receives beacon information including the same identification information (UUID1) or beacon information including different identification information (UUID2) within the reception stop time of 30 seconds after receiving the beacon information (UUID1), the communication control unit 22 will notify the customer application 23 of the received beacon information (identification information: UUID1, UUID2). When the communication control unit 22 receives beacon information including different identification information within 30 seconds, the communication control unit 22 resets the reception stop time (for example, 30 seconds) and starts counting each time, so that the communication control unit 22 will always notify the customer application 23 running in the background of the received beacon information (identification information included in the beacon information).

[0032] The management server 30 is composed of one or more general information processing devices including a calculation device, a storage device, a transmission / reception device, etc. The management server 30 is connected to the customer terminal 20 via a network N. The functions of the management server 30 can be realized by the calculation device executing a program for realizing each function stored in the storage device.

[0033] As described above, the management server 30 acquires, via a transmitting / receiving device, a beacon log that associates the facility identification information included in the received beacon information with the customer identification information of the customer U who possesses the customer terminal 20 from the customer terminal 20 that has received the first beacon information or the second beacon information at the facility T. Then, the management server 30 stores in a storage device the beacon log consisting of the acquired associated facility identification information and customer identification information.

[0034] [Operation] Next, the operation of the information processing system with the above-mentioned configuration, particularly the operation of the customer terminal 20, will be described with reference to the flowchart of Fig. 4. In this example, it is assumed that the customer application 23 is executed in the background in the customer terminal 20. Also, it is assumed that the first beacon information and the second beacon information are transmitted from the first beacon device 11 and the second beacon device 12 of the transmission device 10 within the facility T as described above.

[0035] First, when the customer U visits the facility T, the OS21 of the customer terminal 20 receives the beacon information transmitted to the facility T (step S1). At this time, for example, it is assumed that the first beacon information transmitted from the first beacon device 11 is received. Then, the OS21 of the customer terminal 20 starts counting the reception stop time (step S2) and notifies the customer application 23 of the first identification information (UUID1) contained in the received first beacon information (step S3). The customer application 23, which has received the notification of the first identification information, transmits a beacon log that associates the first identification information (UUID1) with the customer identification information of the customer U who possesses the customer terminal 20 to the management server 30 on the network via the transmitting and receiving device (step S4). As a result, the beacon log is recorded in the management server 30, and it is recorded that the customer U of the customer terminal 20 visited the facility T.

[0036] After that, if the customer U continues to stay in the facility T, the OS21 of the customer terminal 20 receives the beacon information transmitted from the facility T (step S5). At this time, for example, it is assumed that the second beacon information transmitted from the second beacon device 12 is received. Then, the OS21 of the customer terminal 20 checks whether the second identification information (UUID2) included in the second beacon information received this time is different from the first identification information (UUID1) received last time (step S6). In this case, since the second identification information (UUID2) received this time is different from the first identification information (UUID1) received last time (Yes in step S6), the OS21 resets the reception stop time and starts counting again (step S7), and notifies the customer application 23 of the second identification information (UUID2) included in the received second beacon information (step S9). The customer application 23, which has received the second identification information, transmits a beacon log that associates the second identification information (UUID2) with the customer identification information of the customer U who possesses the customer terminal 20 to the management server 30 on the network via the transmitting / receiving device (step S10). As a result, the beacon log is recorded in the management server 30, and it is recorded that the customer U of the customer terminal 20 continues to be in the facility T.

[0037] For example, when the customer terminal 20 continuously receives the first beacon information transmitted from the first beacon device 11 (No in step S6), the OS21 checks whether the reception stop time (for example, 30 seconds) has elapsed (step S8), and if it has not elapsed (No in step S8), notifies the customer application 23 of the first identification information (UUID1) contained in the received first beacon information (step S9). The customer application 23 that has received the first identification information transmits a beacon log that associates the first identification information (UUID1) with the customer identification information of the customer U who possesses the customer terminal 20 to the management server 30 on the network via the transmitting / receiving device (step S10). As a result, the beacon log is recorded in the management server 30, and it is recorded that the customer U of the customer terminal 20 continues to be in the facility T.

[0038] In this embodiment, since the first beacon information and the second beacon information are transmitted from the transmitting device 10 within the reception stop time, the same beacon information is not continuously received for the reception stop time or more, and the above-mentioned process is repeated (steps S5 to S10). That is, the OS 21 of the customer terminal 20 always notifies the customer application 23 of the identification information (UUID1, UUID2) included in any of the beacon information. As a result, while the customer U is staying in the facility T, the customer application 23 always acquires the identification information (UUID1, UUD2) corresponding to the facility T and transmits a beacon log in which the identification information (UUID1, UUD2) and the customer identification information are associated to the management server 30. As a result, as long as the customer U stays in the facility T, the fact is recorded in the management server 30, and the movement of the person who is the customer U can be easily measured.

[0039] Unlike this embodiment, if only one piece of beacon information is transmitted in facility T, OS21 will receive the same beacon information continuously for the reception stop time or longer (Yes in step S8), and thereafter OS21 will not notify customer application 23 of the identification information contained in the received beacon information (step S11). Then, customer application 23 will no longer transmit a beacon log to management server 30, and even if customer U continues to stay in facility T, this will not be recorded.

[0040] In the above, when the customer application 23 acquires the first identification information and the second identification information (UUID1, UUD2) included in the first beacon information and the second beacon information, respectively, the customer application 23 associates both identification information with the customer identification information and transmits them to the management server 30. However, the customer application 23 may associate only one of the identification information with the customer identification information and transmit it to the management server 30. For example, when the customer application 23 acquires the first identification information, the customer identification information may be associated with the first identification information and transmitted to the management server 30, and when the customer application 23 acquires the second identification information, the second identification information may not be transmitted to the management server 30. Even in this case, the customer application 23 continues to acquire the first identification information (UUID1) corresponding to the facility T while the customer U is staying at the facility T, and therefore transmits a beacon log that associates the first identification information (UUID1) with the customer identification information to the management server 30, and this is continuously recorded in the management server 30.

[0041] Here, in the above, the case where the transmitting device 10 transmits the first beacon information and the second beacon information each including a different first identification information and a different second identification information (UUID1, UUD2) has been exemplified, but in addition to this, one or more other beacon information including a different identification information may be transmitted within the reception stop time. That is, the transmitting device 10 may be configured to transmit three or more beacon information each including a different identification information associated with the facility T within the reception stop time. In response to this, the customer application 23 registers three or more identification information corresponding to such beacon information in the customer terminal 20, so that the customer terminal 20 receives beacon information including any of the three or more identification information within the reception stop time, and always notifies the customer application 23 of any one of the identification information. As a result, while the customer U who possesses the customer terminal 20 is located at the facility T, the customer application 23 always acquires any of the three or more identification information, associates the customer identification information with the identification information, and transmits it to the management server 30.

[0042] <Embodiment 2> Next, a second embodiment of the present disclosure will be described with reference to Fig. 5. Fig. 5 is a diagram for explaining the configuration of an information processing system.

[0043] The information processing system in this embodiment has a configuration similar to that of the above-described first embodiment, but differs in the configuration of the transmission device 10. The following mainly describes the configuration that differs from the first embodiment.

[0044] The first beacon device 11 and the second beacon device 12, which are the transmitting device 10 in this embodiment, are each composed of separate devices. The first beacon device 11 is installed, for example, on a wall of a facility T, and is configured to transmit first beacon information including facility identification information (UUID1) that identifies the facility T. The second beacon device 12 is configured as a mobile terminal carried by a person P, such as an employee of the facility T, and is configured to transmit second beacon information including personal identification information (UUID2) that identifies the person P. At this time, the personal identification information is associated with the facility T to which the employee, who is the person P, belongs, and therefore the personal identification information also functions as facility identification information that identifies the facility T.

[0045] As a result, while customer U is staying at facility T, customer application 23 constantly acquires each piece of identification information (UUID1, UUD2) corresponding to facility T, and transmits a beacon log associating each piece of identification information (UUID1, UUD2) with the customer identification information to management server 30. Therefore, as long as customer U remains at facility T, this fact will continue to be recorded in management server 30, and in addition to recording that customer U is at facility T, it will also be recorded that customer U is together with an employee who is person P. As a result, the state of customer U's service by the employee is also recorded, and the movements of the person who is customer U can be easily measured.

[0046] In the above, the second beacon device 12 is configured as a mobile terminal carried by the person P, but may be configured as a portable transmitting device carried by the person P. The second beacon device 12 is not necessarily limited to being carried by a person, and may be equipped on a moving body such as a cart or a wheelchair. In this case, the second identification information included in the second beacon information transmitted by the second beacon device 12 may be information for identifying the equipped moving body, and may be associated with the facility T in which the moving body is installed.

[0047] In addition to the above-mentioned first beacon device 11 and second beacon device 12, one or more other beacon devices that transmit other beacon information including identification information different from the identification information included in the beacon information output by these devices may be provided. In other words, three or more beacon devices may be provided as transmitting devices, and configured to transmit three or more pieces of beacon information including different identification information associated with the facility T during a time period before the reception is stopped. In response to this, the customer application 23 registers three or more pieces of identification information corresponding to such beacon information in the customer terminal 20, so that the customer terminal 20 receives beacon information including any of the three or more pieces of identification information during a time period before the reception is stopped, and always notifies the customer application 23 of any one of the identification information. As a result, the customer application 23 always acquires any of the three or more pieces of identification information while the customer U who owns the customer terminal 20 is located at the facility T, associates such identification information with the customer identification information, and transmits it to the management server 30.

[0048] Although the present disclosure has been described with reference to the above-mentioned embodiments, the present disclosure is not limited to the above-mentioned embodiments. Various modifications that can be understood by a person skilled in the art can be made to the configuration and details of the present disclosure within the scope of the present disclosure.

[0049] The above-mentioned program can be stored and supplied to a computer using various types of non-transitory computer readable media. The non-transitory computer readable medium includes various types of tangible storage media. Examples of the non-transitory computer readable medium include magnetic recording media (e.g., flexible disks, magnetic tapes, hard disk drives), magneto-optical recording media (e.g., magneto-optical disks), CD-ROM (Read Only Memory), CD-R, CD-R / W, and semiconductor memory (e.g., mask ROM, PROM (Programmable ROM), EPROM (Erasable PROM), flash ROM, RAM (Random Access Memory)). The program may also be supplied to a computer by various types of transitory computer readable media. Examples of the transitory computer readable medium include electric signals, optical signals, and electromagnetic waves. The transitory computer readable medium can supply the program to a computer via a wired communication path such as an electric wire and an optical fiber, or via a wireless communication path.

[0050] <Additional Notes> A part or all of the above-described embodiments may be described as follows: Below, an outline of the configurations of an information processing system, an information processing method, a transmitting device, and a receiving device according to the present disclosure will be described. However, the present disclosure is not limited to the following configurations. (Appendix 1) A transmitting device that transmits two pieces of beacon information each including different identification information to the same area; a portable receiving device for receiving the beacon information, the receiving device is configured to incorporate an application that acquires the identification information included in each of the two pieces of beacon information received by the receiving device and transmits at least one of the pieces of identification information to a predetermined information processing device via a network, and when the application is running in the background and the receiving device receives the beacon information including the same identification information continuously for a certain period of time or more, the application is configured to be unable to acquire the identification information included in the beacon information; The transmitting device is configured to transmit two pieces of the beacon information within a period of time that is shorter than the certain period of time. Information processing system. (Appendix 2) 13. The information processing system according to claim 1, When the receiving device receives two pieces of beacon information each including different pieces of identification information within the certain period of time while the application is running in the background, the receiving device notifies the application so that the application can acquire the identification information each included in the two pieces of beacon information. Information processing system. (Appendix 3) 13. The information processing system according to claim 1, The application registers the receiving device to notify the receiving device of two different pieces of identification information; When the receiving device receives two pieces of beacon information each including two pieces of identification information registered within the certain period of time while the application is running in the background, the receiving device notifies the application of the identification information each included in the two pieces of beacon information. Information processing system. (Appendix 4) 13. The information processing system according to claim 1, The application is configured to associate receiving device side identification information associated with the receiving device with at least one of the acquired identification information and transmit the associated receiving device side identification information to the information processing device. Information processing system. (Appendix 5) 5. The information processing system according to claim 4, The application is configured to associate one of the acquired identification information with the receiving device side identification information and transmit the associated identification information to the information processing device, and not transmit the other of the acquired identification information to the information processing device. Information processing system. (Appendix 6) 5. The information processing system according to claim 4, the application is configured to associate the receiving device side identification information with each of the acquired identification information and transmit the associated information to the information processing device; The transmitting device is configured to transmit the beacon information including the first identification information that identifies a location, and the beacon information including the second identification information that identifies a mobile unit. Information processing system. (Appendix 7) 7. The information processing system according to claim 6, The transmitting device is configured to transmit the beacon information including the first identification information that identifies a location and the beacon information including the second identification information that identifies a person. Information processing system. (Appendix 8) A transmitting device that transmits two pieces of beacon information each including different identification information to the same area; and a portable receiving device that receives the beacon information. an application is installed in the receiving device to acquire the identification information included in each of the two pieces of beacon information received by the receiving device, and transmit at least one of the identification information to a predetermined information processing device via a network; The transmitting device transmits two pieces of beacon information within a certain period of time, When the receiving device receives the beacon information including the same identification information continuously for the certain period of time or more while the application is running in the background, the application is prevented from acquiring the identification information included in the beacon information. Information processing methods. (Appendix 9) 9. The information processing method according to claim 8, When the receiving device receives two pieces of beacon information each including different pieces of identification information within the certain period of time while the application is running in the background, the receiving device notifies the application so that the application can acquire the identification information each included in the two pieces of beacon information. Information processing methods. (Appendix 10) A transmitting device that transmits two pieces of beacon information each including different identification information in the same area to a portable receiving device, the receiving device is configured to incorporate an application that acquires the identification information included in each of the two pieces of beacon information received by the receiving device and transmits at least one of the pieces of identification information to a predetermined information processing device via a network, and when the application is running in the background and the receiving device receives the beacon information including the same identification information continuously for a certain period of time or more, the application is configured to be unable to acquire the identification information included in the beacon information; The transmitting device is configured to transmit two pieces of the beacon information within a period of time that is shorter than the certain period of time. Transmitting device. (Appendix 11) A portable receiving device that receives two pieces of beacon information, each of which includes different identification information, that are transmitted within a certain period of time by a transmitting device to the same area, The receiving device is configured to incorporate an application that acquires the identification information included in each of the two pieces of beacon information received by the receiving device and transmits at least one of the pieces of identification information to a predetermined information processing device via a network, and when the application is running in the background and the receiving device receives beacon information including the same identification information continuously for a certain period of time or more, the application is configured not to acquire the identification information included in the beacon information. Receiving device. [Explanation of symbols]

[0051] 10 Transmitting device 11 First Beacon Device 12 Second Beacon Device 20 Customer terminal 21 OS 22 Communication control section 23 Customer Applications 30 Management Server U customer T Facility N Network

Claims

1. The beacon device is installed at a predetermined position within a facility, and is configured to transmit, from the installed position, two pieces of beacon information each containing different identification information corresponding to the same facility in the same area, and to transmit the two pieces of beacon information within a certain period of time. Transmitting device.

2. 2. The transmitting device according to claim 1, The transmitting device is configured as one device and is configured to transmit the two pieces of beacon information from a location where the transmitting device is installed. Transmitting device.

3. 2. The transmitting device according to claim 1, The transmitting device is configured to transmit the two pieces of beacon information from an installed position at the same transmission distance. Transmitting device.

4. 2. The transmitting device according to claim 1, The transmitting device is configured to alternately transmit two pieces of the beacon information within the certain time period. Transmitting device.

5. A first beacon device installed in the facility transmits first beacon information including identification information corresponding to the facility into the facility; A second beacon device that corresponds to the facility and transmits second beacon information including identification information different from the identification information included in the first beacon information into the facility and is movable together with the mobile body; Equipped with The first beacon device is configured to transmit the first beacon information and the second beacon device is configured to transmit the second beacon information within a certain period of time. Transmission system.

6. 6. The transmission system according to claim 5, The first beacon device and the second beacon device are configured to alternately transmit the first beacon information and the second beacon information for less than the certain period of time. Transmission system.

7. 6. The transmission system according to claim 5, The first beacon device transmits the first beacon information including identification information that identifies the facility; The second beacon device transmits the second beacon information including identification information for identifying a moving object associated with the facility. Transmission system.

8. 6. The transmission system according to claim 5, The first beacon device transmits the first beacon information including identification information that identifies the facility; The second beacon device transmits the second beacon information including identification information that identifies a person associated with the facility. Transmission system.

9. A transmitting device installed at a predetermined position within a facility transmits, from the installed position, two pieces of beacon information each including different identification information corresponding to the same facility in the same area, and transmits the two pieces of beacon information within a certain period of time; Transmission method.

10. 10. The transmission method according to claim 9, further comprising: The transmitting device alternately transmits two pieces of the beacon information within a period of time shorter than the certain period of time. Transmission method.

11. A first beacon device installed in a facility transmits first beacon information including identification information corresponding to the facility into the facility; A second beacon device movable together with the mobile object transmits second beacon information corresponding to the facility and including identification information different from the identification information included in the first beacon information into the facility; Furthermore, the first beacon device transmits the first beacon information and the second beacon device transmits the second beacon information within a certain period of time. Transmission method.

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