Information processing apparatus, information processing method, and program

Abstract

To provide an information processor, an information processing method and a program for supporting the determination of various determination items by a user in each base when a disaster occurs.SOLUTION: A server device 100, which is an information processor, includes a disaster-information acquiring unit 111a that acquires information on one or more disasters when the disasters occur or are predicted, a base-point acquiring unit 111b that acquires base point information on a base point or building information on each of one or more buildings in the base point, a designation receiving unit 112a that receives, from a user device of a user, designation of a target determination matter to be determined by the user from among a plurality of determination matters, and an outputting part 115 for outputting, to the user device, a criterion specifying part 113a for specifying a criterion as a criterion of the target determination item in the base or each of the one or more buildings for the occurred disasters or the predicted disasters from the one or more determinations associated with the target determination item.SELECTED DRAWING: Figure 3

Description

[Technical Field]

[0001] The present invention relates to an information processing device, an information processing method, and a program. [Background technology]

[0002] Conventionally, there is known a technology for supporting users in taking measures against disasters when a disaster occurs. Document 1 contains information based on meteorological information and disaster-related information corresponding to the target location of support. The disaster prevention support device is disclosed for estimating damage predictions for a target disaster. proposes disaster prevention actions based on the estimated predictions and provides instruction information corresponding to the proposed disaster prevention actions. Output. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Publication No. 2020-201704 Summary of the Invention [Problem to be solved by the invention]

[0004] Incidentally, when a disaster occurs or is predicted, at each base, for example, the base manager Users such as these have to make various decisions (also known as "decision matters"), such as whether to send employees home or not. However, in the technology of Patent Document 1, Although it is possible to suggest and instruct disaster prevention actions to users, it is difficult to judge the various decisions that users have. There is room for improvement in terms of support for those who have given up. There are some issues.

[0005] Therefore, the present invention provides a method for enabling various users to perform various operations at each base when a disaster occurs or is predicted. Information processing device, information processing method, and program capable of supporting decisions on important decisions - Patents.com The purpose is to provide.

[0006] An information processing device according to one aspect of the present invention is configured to, when a disaster occurs or is predicted, A disaster acquisition unit that acquires the disaster information above, and base information regarding the base, or one or more at the base a base acquisition unit that acquires building information about each of the buildings; and a user device of the user, A specification receiving unit that receives specification of a target judgment item that the user should judge from among a plurality of judgment items. and one or more disaster information and building information related to the target judgment item. From the judgment, regarding the disaster that occurred or the disaster that was predicted, the base or one or more buildings A guideline specification section specifies the judgment guideline as a guideline for the target judgment items in each case, and and an output unit that outputs the cut-off guideline to the user device.

[0007] An information processing method according to one aspect of the present invention includes: Obtain one or more pieces of disaster information related to a disaster, and obtain building information related to each of one or more buildings. The user's user device receives the target judgment item that the user should judge from among a plurality of judgment items. The system accepts the specification of items and associates them with the target judgment items based on one or more disaster information and building information. From one or more judgments made, one or more construction decisions are made for the disaster that occurred or was predicted. Identify the criteria for each item as a guideline for the target judgment items, and use the identified criteria , and output to the user device.

[0008] A program according to one aspect of the present invention is a program for causing a computer to execute a disaster prevention program when a disaster occurs or is predicted. Disaster acquisition function to acquire one or more disaster information related to the damage, and one or more buildings A building acquisition function acquires building information from the user's user device, and a building acquisition function acquires building information from the user's user device from the user's user device. A designation reception function that accepts designation of target judgment items that users should judge from the disaster information. Based on the information and building information, one or more decisions associated with the target decision item are selected. For each of the disasters that occurred or were predicted, the objectives of the target judgment items for one or more buildings A guideline specification function for specifying a guideline for judgment as a safe level, and outputting the specified guideline to a user device. This realizes an output function that allows [Effects of the Invention]

[0009] According to the present invention, various methods can be implemented by users at each base when a disaster occurs or is predicted. It can assist in making decisions on decision-making matters. [Brief explanation of the drawings]

[0010] [Figure 1] 1 is a diagram illustrating an example of a system configuration of an emergency support system according to an embodiment of the present invention. [Figure 2] 1 is a diagram for explaining an example of an overview of an emergency support system according to an embodiment of the present invention; [Figure 3] FIG. 2 is a diagram illustrating an example of a functional configuration of a server device according to the present embodiment. [Figure 4] FIG. 2 is a diagram showing an example of data in the emergency support system according to the present embodiment. [Figure 5] FIG. 10 is a diagram illustrating an example of a specific process of the emergency support system according to the present embodiment. [Figure 6] FIG. 10 is a diagram illustrating an example of a specific process of the emergency support system according to the present embodiment. [Figure 7] FIG. 2 is a diagram showing an example of a screen of the emergency support system according to the present embodiment. [Figure 8]FIG. 2 is a diagram showing an example of a screen of the emergency support system according to the present embodiment. [Figure 9] FIG. 2 is a diagram showing an example of a screen of the emergency support system according to the present embodiment. [Figure 10] FIG. 2 is a diagram showing an example of a screen of the emergency support system according to the present embodiment. [Figure 11] FIG. 2 is a diagram illustrating an example of the operation of the emergency support system according to the present embodiment. [Figure 12] FIG. 1 is a diagram illustrating an example of a hardware configuration of an information processing device according to an embodiment of the present invention. DETAILED DESCRIPTION OF THE INVENTION

[0011] A preferred embodiment of the present invention (hereinafter referred to as "the present embodiment") will be described with reference to the accompanying drawings. In each drawing, the same reference numerals are used to denote the same or similar components. do.

[0012] <1. System configuration> An example of the system configuration of an emergency support system 1 according to this embodiment will be described with reference to FIG. The emergency support system 1 provides information about the disaster to organizations when a disaster occurs or is predicted. (also known as "disaster information") and compile necessary information based on the collected information. disaster response, such as making decisions, implementing pre-determined disaster actions, and / or compiling information on damage at bases. It is a system to support disaster response.

[0013] In this embodiment, the emergency support system 1 provides emergency support services ("emergency support services"). The organization to which the service is provided (hereinafter simply referred to as "organization") is a specific company. However, this is not intended to limit the scope of emergency support services to this example. In addition to companies, the service is provided to public institutions such as government ministries and local governments, It may be a foundation, a medical institution such as a hospital, or a team or group of individuals who have voluntarily gathered together. Each organization may have, for example, one or more bases (for example, a head office, a branch office, a business office, etc.). Furthermore, each base may have, for example, one or more buildings (for example, buildings or wings).

[0014] Disasters include, for example, natural disasters such as earthquakes, tsunamis, eruptions, ashfall, floods (floods, storm surges, and windstorms). The disasters may be man-made disasters such as: In this embodiment, the disasters include earthquakes and tsunamis. We will explain this using an example where waves are predicted and generated simultaneously.

[0015] The user of the emergency support system 1 may be, for example, a person in charge of managing multiple bases, and may be in charge of disaster countermeasures. The user may be an employee of the headquarters of the company where the headquarters is located. The former may be an employee who is the head of each base. The latter user who is a base manager is also called a "base user." For example, the types of accounts (authorities) may be different for users and base users. Specifically, the supervisory user and the base users have different screen output modes for the emergency support site described below. The appearance may vary.

[0016] As shown in FIG. 1, the emergency support system 1 is used by a person who provides emergency support services. The server device 100 is a server device that provides the service, and the user device 200 is a user device. 00 and the user device 200 are connected to each other via a network N so that they can communicate with each other. In addition, the server device 100 is also equipped with an external system 500 different from the emergency support system 1. The devices may be communicably connected to each other via a network N.

[0017] Network N is composed of a wireless network and a wired network. Examples of networks include mobile phone networks and PHS (Personal Handyphone System). e System) network, wireless LAN (Local Area Network, IEEE 802.11 compliant communications (including so-called Wi-Fi (registered trademark)), 3G (3r d Generation), LTE (Long Term Evolution), 4 G (4th Generation), 5G (5th Generation), WiM ax (registered trademark), infrared communication, visible light communication, Bluetooth (registered trademark), wired AN, telephone lines, power line communication networks, IEEE1394, etc. be.

[0018] [Server device] The server device 100 is an information processing device for providing emergency support services. The server device 100 executes a predetermined program (hereinafter also referred to as a "server program"). By doing so, one or more pieces of disaster information are collected, and the collected one or more pieces of disaster information are compiled and used. A server function that supports user decisions in emergencies based on the results of the analysis In this embodiment, an example will be described in which the emergency support system 1 is a Web system. It is not intended that the system configuration of the emergency support system 1 be limited to this. The Emergency Assistance System 1 is an application program dedicated to the Emergency Assistance System 1 ("dedicated application"). The client is a software program that is installed on the user device 200 and used by the user. In addition, if the emergency support system 1 is a web system, The server device 100 may take on the role of, for example, an APP server (application layer). As a web server (presentation layer), it provides emergency support services to users. A website (also called an "emergency support site") may be provided to provide such information.

[0019] [User device] The user device 200 is an information processing device used by a user, such as a smartphone. The user device 200 is a terminal such as a desktop or laptop. By executing the program, the server device 100 cooperates with the server device 100 to collect and Send and receive information (also called "output information") to output disaster information collected from the disaster information to a screen or paper medium. and display disaster information and information to support user decisions based on the output information on screens, paper media, etc. It outputs data and accepts various operation inputs from the user. If the system is a general-purpose web browser, the user may access the web browser that is pre-installed in the user device 200. Access the emergency support site via the web browser and navigate through each screen of the emergency support site. In this embodiment, the user program may be output to the web browser 200. However, as another example, the emergency support system 1 may be a client-server system. In the case of a system, the user program may be a dedicated application.

[0020] [External System] The external system 500 is a so-called third-party system. are communicably connected to the server device 100 via a network N, for example.

[0021] The external system 500 may be, for example, a system that provides (transmits) disaster information. Such systems are collectively called disaster information provision systems. The disaster information provision system is an information collection and distribution system for businesses such as news agencies, and the Japan Meteorological Agency of the Ministry of Land, Infrastructure, Transport and Tourism. Disaster prevention information provision system, disaster information sharing system (so-called L-Alert), and / or It may also be a road information system provided by the Ministry of Land, Infrastructure, Transport and Tourism.

[0022] The external system 500 is, for example, a data layer (DB server, etc.) of the emergency support system 1. The system may also be an online storage system that stores disaster information and the like.

[0023] <2. Overview> An overview of the emergency support system 1 will be described with reference to Fig. 2. As shown in Fig. 2, The support system 1 has, for example, an information gathering function, a necessary information compilation function, a decision support function, , and / or situation management functions.

[0024] (1) In the information collection function of the emergency support system 1, the server device 100 collects information from external systems. 500 or obtain disaster information from user input on the emergency support site screen. The server device 100 stores the acquired disaster information in its own storage unit 130 or online storage. The information is registered in the external system (external system 500) or the like.

[0025] (2) In the function of compiling necessary information of the emergency support system 1, the server device 100: Items that should be judged from the disaster information registered in (1) above (also called "judgment items") Specifically, the server device 100 collects the information necessary for the above-mentioned acquisition and registration. From the one or more disaster information recorded, one or more disaster information items ("Required") to be used for each decision item Identify (filter) disaster-related information (also known as "disaster information required").

[0026] For example, if the disaster is an earthquake or tsunami, the decision items are: search for missing persons (risk assessment, safety confirmation) Judgment of whether to enter unfinished buildings, rescue of employees left behind in dangerous buildings (risk assessment, safety confirmation not yet confirmed) Decisions on whether to rush into a closed building, whether to transport to a hospital (on foot), whether to return home (to return home together), Decisions on sending support to neighboring areas, accepting local residents, and / or coming to work (all at once) It is also possible.

[0027] For example, if the disaster is a tsunami, the decision on evacuation locations and routes, and / or issuing an alert, This may also be a judgment on the search for missing persons during the emergency order.

[0028] For example, if the disaster is a flood, the decision-making process will involve rescuing employees who are left behind while the floodwaters are still flowing. Decision to leave, decision to transport to hospital (on foot), decision to return home (to return home together), dispatch of support to nearby areas Accepting neighbors, deciding whether to come to work (all employees coming to work at once), deciding whether to search for missing people during a storm, storm This may be a decision on equipment maintenance inside the building and / or a decision on whether to return home (all employees should return home at the same time).

[0029] The decision items include, for example, the provision of stockpiles to nearby residents, which is a common issue for multiple disasters. It is also possible.

[0030] (3) In the decision support function of the emergency support system 1, the server device 100 The necessary disaster information identified in (2) above and information about each base (also called "base information") will be provided by the user. From among one or more judgments related to the judgment items based on the For example, if the decision item is "Decision to go home," The "decision" is associated with two decisions: "cannot go home" and "can go home." The server device 100 determines whether to return home based on the necessary disaster information and the base information. In response, either "cannot return home" or "can return home" is specified as a criterion for judgment.

[0031] (4) In the situation management function of the emergency support system 1, the server device 100 The system accepts and registers information from users at each base about the status of response and damage, including decisions on actions to be taken. In addition, in response to a display request from another user who manages multiple locations, The response status and damage situation of each base may be output together.

[0032] When a disaster occurs or is predicted, users such as the site manager can send employees home. There are many decisions to be made, such as whether to allow the facility to be relocated or not. In the event of a disaster, companies must ensure the safety of their employees, but they must also take measures to prevent power outages and information network disruptions. While confusion was occurring, real-time disaster information and support information was being sent out individually by each organization. It may be difficult to collect each of these information one by one and make a calm and appropriate decision on the spot. In this case, the emergency support system 1, with the above configuration, can communicate with the external system 5. Collect and compile information provided by 00 and information entered by users indicating the situation at the site. This allows the team to make appropriate decisions based on the situation at hand. Supports users in making various decisions at each location when a disaster occurs or is predicted. It is possible.

[0033] <3. Functional configuration> The functional configuration of the server device 100 according to this embodiment will be described with reference to FIG. As shown in the figure, the server device 100 includes a control unit 110, a communication unit 120, and a storage unit 130. Prepare.

[0034] [Control Unit] The control unit 110 includes an acquisition unit 111, a reception unit 112, an identification unit 113, and an output unit 115. The control unit 110 also includes, for example, a determination unit 114 and / or a recording unit 116. That's fine.

[0035] [Acquisition Department] The acquisition unit 111 acquires map information from the user device 200 and / or the external system 500, etc. The acquisition unit 111 acquires various information including, for example, an emergency message displayed on the user device 200. When a user inputs various information into the support site screen, Alternatively, the acquisition unit 111 may receive a message indicating the user's A data file indicating various information is transmitted from the user device 200 or the external system 500. The acquisition unit 111 may receive the information cyclically or event-driven. For example, various information is provided to an API implemented by an external system 500 such as a disaster information providing system. may be referred to, and various information may be obtained as a result.

[0036] The acquisition unit 111 may include, for example, a disaster acquisition unit 111a. When a disaster occurs or is predicted, the external system 500, the storage unit 130, and the user device 200 Specifically, the disaster acquisition unit 111a acquires one or more pieces of disaster information related to the disaster. The user device 200 sends disaster status information ( For example, the state of the base, communication status, power outages, water outages, fires, collapses, factory operation status, employee safety, etc. (e.g., the number of injuries and / or the extent of injuries) may be obtained.

[0037] An example of disaster information will now be described with reference to Fig. 4. As shown in Fig. 4, the disaster information is For example, SNS information, emergency warning and warning information, seismic intensity distribution (including aftershocks), ash fall forecast (regular It may also include information on tsunamis (time, details), tsunami forecasts (height, arrival time), etc. For example, the disaster acquisition unit 111a may identify the acquired SNS information by category. The information is categorized into categories such as information on liquefaction damage or information on actual damage to areas inundated by the tsunami. The disaster acquisition unit 111a may identify whether the information belongs to a specific category. Include the social media information in the relevant social media information, add it to the relevant social media information as a tag, or It may also be linked to SNS information.

[0038] The disaster information may include, for example, the type of disaster that has occurred or is predicted (for example, The type of disaster specified by the user, and / or the importance of each piece of information (e.g., important disaster information) The information may include information indicating whether the information is a report or not.

[0039] Returning to FIG. 3, the description will be continued. The acquisition unit 111 may include, for example, a location acquisition unit 111b. The location acquisition unit 111b may acquire information from an external system 500 (for example, an online system used by each organization). The storage unit 130 stores information about each of the one or more locations. Get information.

[0040] The base information includes, for example, base identification information for identifying each base, the base name, the base address, and the Number of employees, hospital information about nearby hospitals (for example, medical departments (emergency outpatient) and each hospital It may also include information such as the location of each base, map information around each base, and / or the address of an evacuation site. The base information includes building identification information that identifies each of one or more buildings provided at each base. As another example, the base information may include building information for each of one or more buildings provided at each base. may include:

[0041] The building information includes, for example, building identification information for identifying each building, the building name, and the structure of each building. Construction information (e.g., CAD information), information on the earthquake resistance of each building (e.g., seismic isolation and vibration control structures) The information may include information on the facilities of each building, such as whether or not there are any facilities and the age of the building, and / or facility information indicating the facilities of each building.

[0042] The base acquisition unit 111b may include, for example, a building acquisition unit 111b1. 11b1 obtains building information for each of the one or more buildings.

[0043] [Reception] The reception unit 112 receives various user requests, including a screen output request, and various The receiving unit 112 receives, for example, a type designation of the user device. The screen of the emergency support system 1 website or dedicated app displayed on 200 (for example, When the user inputs information on the screens shown in Figures 7 to 10, The reception unit 112 may receive a message indicating that the emergency support is being provided from the user device 200. The reception unit 112 may receive various settings of the support system 1. Alternatively, setting information indicating this may be registered in the storage unit 130.

[0044] The reception unit 112 may include, for example, a designation reception unit 112a. , a decision to be made by the user from among a plurality of decision items is sent from the user device 200 of the user. Accepts the specification of items (also called "target judgment items").

[0045] The designation receiving unit 112a receives from the user device 200 a designation of a target building from among one or more buildings. The designation of the building may also be accepted.

[0046] The reception unit 112 may include, for example, a judgment reception unit 112b. The system receives a user's decision on the target decision item from the user device 200. When the decision is changed (for example, "cannot go home" is changed to "can go home"), the decision receiving unit 11 2b may accept the user's decision on the target decision item again.

[0047] [Specific part] The identifying unit 113 identifies one or more elements that match a predetermined condition or the like from among the plurality of elements. The specifying unit 113 may include, for example, a guideline specifying unit 113a. Based on one or more pieces of disaster information and base information or building information, From one or more judgments made, one or more buildings or structures were selected for the disaster that occurred or was predicted. Identify the criteria for each of the target judgment items.

[0048] The target determination unit 113a determines a target based on, for example, one or more pieces of disaster information and building information. Regarding the occurrence or predicted disaster, among one or more judgments related to the item For example, a judgment criterion for a target building designated by a user may be specified. There are multiple buildings at a point, and each building has different earthquake resistance and damage conditions. Furthermore, the larger the base, the more likely this situation is to occur. According to this configuration, the judgment criteria for the target judgment items are set for each building specified by the user. This allows us to propose lower prices, which allows us to make proposals that are more based on actual conditions.

[0049] The guideline specifying unit 113a may, for example, specify one or more information specified by the information specifying unit 113b (described later). Based on the necessary disaster information and base information or building information, one or more judgments are made. You may specify the price.

[0050] When a disaster occurs or is predicted, various types of disaster information are provided one after another from the external system 500. With the above configuration, in this case, the criteria for judgment can be specified. The necessary information can be narrowed down appropriately and specified, so it is possible to Processing can be carried out efficiently in the midst of chaos that occurs when a prediction is made.

[0051] The identifying unit 113 may include, for example, an information identifying unit 113b. The disaster information acquisition unit 111a acquires one or more pieces of disaster information based on the target determination item. In each case, one or more pieces of necessary disaster information to be used in determining the relevant determination item shall be identified.

[0052] Here, an example of the determination process of the determination unit 113 will be described with reference to FIGS. .

[0053] FIG. 5 is a table showing an example of a process for specifying a judgment criterion for the judgment item "return home judgment." As shown in 5, for each decision item, the decision item, necessary disaster information, and decision criteria are specified. The conditions for this purpose (also referred to as "specific conditions") may be registered in advance in the storage unit 130 as setting information. For example, the information specifying unit 113b may obtain the necessary disaster information for the determination item "return home determination." From the disaster information provided, identify the information to be entered in the "Necessary Disaster Information" column in Figure 5. That's fine.

[0054] The specifying unit 113 determines the necessary disaster information for each of the determination items No. 1 and No. 2 based on the setting information. It may be possible to first identify the necessary disaster information and then determine whether the identified necessary disaster information satisfies the specific condition. Regarding No. 1, "Administrative Guidelines," the Department 113 has received information indicating administrative instructions to restrict people from returning home. If there is information indicating a return-home restriction instruction, the necessary disaster information must meet certain conditions. Then, the specifying unit 113 may determine that the necessary disaster information satisfies the No. 1 specifying condition. If it is determined that the number of people exceeds the limit, the judgment criterion may be specified as "unable to return home."

[0055] If the specifying unit 113 determines that the specific condition No. 1 is not satisfied, it issues an "alarm" command No. 2. Regarding the "occurrence situation of disasters," the necessary disaster information identified is No. 2-1 to 2-5. It may be judged whether the conditions are met. For example, if the necessary disaster information in No. 2-1 is "Tsunami Flooding Hazard," "Special Warnings and Warnings," and "Tsunami Information (Height and Arrival Time)" are now available on the "Special Warnings and Warnings" page. "There is a warning / alert (major tsunami warning or tsunami warning)" or "(Base or building) is in an area expected to be flooded" " and "(For bases or buildings) within 1 hour (e.g., 1 hour) before the tsunami arrives." If all of the conditions are met, the specifying unit 113 determines that the necessary disaster information satisfies the specific condition No. 2-1. Then, the specifying unit 113 determines whether the necessary disaster is detected in any of Nos. 2-1 to 2-5. If the information does not meet the specific conditions, the judgment guideline may be specified as "(Conditional) Return Home Allowed." In the table of FIG. 5, "d1km" is, for example, "1km," and "h2 hours" and "h For example, "3 hours" may be changed to "1 hour".

[0056] FIG. 6 is a table showing an example of a process for specifying a decision criterion for the decision item "decision to come to work." As shown in Figure 6, similar to Figure 5, for this decision item, the decision item, necessary disaster information, and The specific conditions may be registered in advance in the storage unit 130 as setting information. For each of the judgment items No. 1 to 3, assign a priority (for example, "high," "medium," "low," etc.) The information identification unit 113b may be configured to have N levels (N: natural number) from 1 to N. For example, among the disaster information obtained, the necessary disaster information for the decision item "decision to come to work" is Therefore, the information to be entered in the "Necessary Disaster Information" column in Figure 5 can be specified. For example, "m1min" is "30min", "d2km" is "1km", and "h4 "hours" and "h5 hours" may both be set to "1 hour", for example.

[0057] In the first step (denoted as "Step 1" in FIG. 6), the identification unit 113 identifies a Based on this, for each of the judgment items No. 1 to 3, identify the necessary disaster information and First, the specifying unit 113 determines whether the information satisfies the specific condition. Regarding the safety status of the building, the user input in No.1-1 was For example, if "Can you enter the building?" indicates that you can enter the building, The specifying unit 113 may determine that No. 1-1 to 1-2 satisfy the specified condition. If it is determined that the necessary disaster information satisfies the specific conditions in all of the above, it may be determined as OK. In other cases, the identification unit 113 may determine that the request is NG. .2 and 3 may also be judged as OK or NG in the same way as No.1.

[0058] In the second step (denoted as "Step 2" in FIG. 6), the identifying unit 113 identifies the target device as having a "high" priority. If any of the judgment items, i.e., items 1 and 2, are judged as NG, the judgment criteria will be Alternatively, the specifying unit 113 may specify that all items No. 1 and No. 2 are OK. If the item with "medium" priority, i.e., item No. 3, is judged as NG, The specification unit 113 may specify the work-stopping guideline as "conditionally available to work." If all items are judged as OK, the judgment criteria may be specified as "Can come to work."

[0059] [Judgment section] Returning to FIG. 3, the description will continue. The determination unit 114 determines various situations. For example, a list of one or more pieces of necessary disaster information to be used for determining each decision item, including the target decision item, can be prepared. The list information and the acquired one or more disasters are stored in the storage unit 130 that stores the list information. Based on the disaster information, the acquisition status of one or more necessary disaster information (for example, acquired or The list information may be, for example, the information in the tables of FIGS. It may also be a list of the information listed in the "Necessary Disaster Information" column.

[0060] [Output section] The output unit 115 outputs various information to the user device 200 (on a screen display, as an audio output, or on paper). Specifically, the output unit 115 outputs the received data to the receiving unit 112 (printing, outputting to a file). In response to the user's output request, output information (for example, The generated output information is transmitted to the user via the communication unit 120. The user device 200 receives the transmitted output information and outputs the output information to the user device 200. Based on the information, the screen of the emergency support site (for example, the screens shown in Figures 7 to 10) is output (Table The various information displayed on the emergency support site screen can be printed out in paper form, for example. By outputting the information on paper, for example, it is possible to Even if the user device 200 is in a state where it is difficult to use, various information such as disaster information can be checked. It is possible.

[0061] The output unit 115 outputs the determination criteria identified by the identification unit 113 to the user device 20. You can also output 0.

[0062] According to the above configuration, disaster information, base information, and building information are collected for the determination items designated by the user. Based on the information, a judgment guideline that serves as a guide for the judgment item can be proposed to the user. Therefore, when a disaster occurs or is predicted, the system will assist users in making various decisions. It is possible.

[0063] The output unit 115 outputs, for example, a target check item and one or more items to be used in making a decision on the target check item. The necessary disaster information may be output to the user device 200 in association with the respective acquisition statuses of the necessary disaster information. The output unit 115 displays the target judgment as shown in, for example, a judgment support screen A4 in FIG. The status of acquisition of one or more necessary disaster information items used to judge the target judgment items, and may be associated by outputting them on the same screen.

[0064] According to the above configuration, in the confusion of a disaster, the user can finally make a decision on the target decision item. When conducting such an operation, it is necessary to have the person in charge check the acquisition status, such as whether or not necessary disaster information has been acquired. This allows for more thorough support for the user's decisions.

[0065] [Recording Department] The recording unit 116 records various situations in the storage unit 130, etc. When the user's decision is accepted by 112b, the accepted decision is stored in the decision history. The recording unit 116 also records the user's information by the decision receiving unit 112b, for example. If the judgment is accepted, the user device 2 associates the record of the accepted judgment with the The acquisition status of each of the one or more necessary disaster information items output in 00 is the acquisition status history information. In addition, the recording unit 116 may, for example, determine whether or not the user If the decision is accepted again, the accepted decision and / or the user device 20 The acquisition status of each of the one or more pieces of necessary disaster information that were output to 0 may be recorded again. That is, every time a user's decision is received, the recording unit 116 records the decision and the necessary disaster prevention measures. The status of acquisition of harm information may be recorded each time (in chronological order).

[0066] For example, after the fact, the user is required to explain the decisions they made for each decision. In addition, explanations of the grounds for each decision will be required. According to the above configuration, in such a case, it is possible to determine which Users can check after the fact whether disaster information was obtained in chronological order. .

[0067] [Communications Department] The communication unit 120 transmits various information including the output information to the user device 20 via the network N. 0, etc., and disaster information and base information are transmitted and received with devices in the external system 500. do.

[0068] [Storage] The storage unit 130 stores disaster information, base information, building information, and / or output information. The storage unit 130 stores various pieces of information using a database management system (DBMS). It is possible to store the information in a file system or by using a DBMS. In this case, create a table for each of the above information and manage each piece of information by relating the tables. It is also possible to understand

[0069] <4. Screen example> An example of a screen of the emergency support system 1 will be described with reference to FIGS. 7 to 10. In the user device 200, a screen or FIG. 10 is a diagram showing an example of a part of a screen.

[0070] Figure 7 shows the top screen for the supervisory user of the emergency support site (also called the "supervisory top screen"). 7 is a diagram showing an example of a general top screen A1 (in FIG. 7, "Head Office General"). The "Top Page" (described as "General Top Page") consists of an important disaster information display area a11 and a base map display area a12. It includes a disaster information acquisition status summary display area a12 and a disaster information acquisition status summary display area a13.

[0071] The important disaster information display area a11 is, for example, set as important disaster information as the importance of each piece of information. The base map display area a12 displays, for example, a map of Japan. The location of the headquarters and other bases is displayed with an icon. For example, When the user specifies an icon indicating the location (in this example, "Sendai Branch"), the output unit 11 5 is a base top screen shown in FIG. 8 for the base user of this base on the user device 200. Alternatively, the base top screen A2 may be displayed in a separate window.

[0072] The disaster information acquisition status summary display area summarizes the acquisition status of each base for each disaster information. For example, to display the train operation at a specific base (in this example, "Sendai Branch"), If information is obtained, the "Branch with Information" field of the train operation record will be updated to include this particular branch. The base name may also be displayed.

[0073] Figure 8 shows the top screen of the emergency support site for base users (also called the "base top screen"). 8 to 10 are diagrams showing examples of the screens displayed for each location. In this example, the base is the Sendai branch. As shown in FIG. 8, the base top screen A 2 (in Figure 8, it is written as "Top Page - Sendai Branch") is the important disaster information display area a2 1, a base surrounding map display area a22, a disaster information acquisition status display area a23, and a disaster Selection area a24.

[0074] The important disaster information display area a21, like the important disaster information display area a11, can be configured as follows: Displays disaster information related to the head office and target bases that are set as important disaster information. The base map display area a12 includes, for example, the base to be displayed (Sendai branch) and its surroundings. The disaster information acquisition status display area a23 displays the status of the disaster information acquisition status at the base to be displayed. For each disaster information, the acquired information is displayed in the "Acquired Information" column. For example, The status display area a23 includes information indicating train operation, such as "X line will be delayed." If so, this will be indicated in the "Acquisition Information" column of the train operation record.

[0075] The disaster selection area a24 is an area where the user selects the type of disaster that has occurred or is predicted. Disaster input form (button) showing the type of disaster displayed in the disaster selection area a24 When the user selects one of the disaster types, the user device 200 displays the selected disaster type. The communication unit 120 of the server device 100 transmits the selected information to the server device 100. When the server device 100 receives the information indicating the type of disaster, the output unit 115 of the server device 100 outputs the information Based on this, the user device 200 transitions to an emergency screen A3 for base users shown in FIG. 9. Alternatively, the emergency screen A3 may be displayed in a separate window.

[0076] FIG. 9 is a diagram showing an example of an emergency screen for base users on the emergency support site. As shown in the figure, the emergency screen A3 includes an important disaster information display area a31 and a base area map table. a display area a32, a selected disaster display area a33, and a response status display area a34. include.

[0077] The important disaster information display area a31, like the important disaster information display area a21, can be configured as follows: Displays disaster information related to the head office and target bases that are set as important disaster information. The base surrounding map display area a32 shows, for example, the base to be displayed (Sendai branch) and its surrounding area. The map including the area where you can walk home before sunset is displayed and superimposed, and the area where you can walk home before sunset is displayed. If a disaster has occurred, the area E2 where the secondary disaster has occurred is displayed. For example, the time from the start (drawing) of the emergency screen A3 to sunset and the set walking speed , and based on the map information, the home-returnable area E1 is displayed in the base map display area a12. The selected disaster display area a33 is the same as the disaster selection area on the base top screen A2 in FIG. Displays the type of disaster selected in a24.

[0078] The response status display area a34 indicates the severity of the disaster situation (for example, stage 0 to 4). In each case, the current severity (in Figure 9, it is written as "Current"), the response to ensure employee safety, The status of each response, including "prevention, mitigation, and restoration of damage to facilities" and "business continuity" and accepts input from the user about the status of each response (for example, each response item (judgment Check the checkboxes (including items). The response status display area a34 is For example, in response to "ensuring employee safety," the necessary decision items for that response include "decision on whether to go home" and " and "Restrictions on coming to work" are displayed with a link to move to the decision support screen A4 in Figure 10. The user may select the "Judge to go home" link displayed in the response status display area a34. When the user device 200 determines that the link is a link, the user device 200 transmits information indicating the determined decision item and the link to the server. The communication unit 120 of the server device 100 transmits the specified decision items and When the information indicating the link is received, the server device 1 sets the specified check item as the target check item. Based on this information, the output unit 115 of 00 outputs the 00 shown in FIG. Alternatively, the display may transition to a decision support screen A4 for base users.

[0079] FIG. 10 is a diagram showing an example of a decision support screen for base users on the emergency support site. As shown in FIG. 10, the decision support screen A4 has a decision item / building selection area a41 and , the base surroundings map display area a42, the judgment guideline / judgment reception area a43, and the information acquisition status The screen includes a status display area a44 and a transition data display button a45.

[0080] The decision item / building selection area a41 displays the selected disaster type and the target decision item. A judgment item specification form (drop-down list) that accepts the specification of judgment items to be It also includes a building designation form (drop-down list) that accepts the designation of buildings. When the user specifies the input form, the user device 200 The server device 100 transmits information indicating the target determination items and the target building. The communication unit 120 of the device 100 transmits the information indicating the selected target judgment item and the target building. When the information is received, the reception unit 112 receives the target determination item and the target building.

[0081] The base surroundings map display area a42 is similar to the base surroundings map display area a32, for example. A map including the target base and its surroundings is displayed on the screen, and the area where the user can return home E1 and E2 are superimposed. Displays the next disaster occurrence area E2.

[0082] The judgment guideline / judgment reception area a43 is, for example, a specified judgment guideline and the target judgment item. Necessary disaster information that has not yet been acquired (in this example, train operation information and local government instruction status) ) and a judgment input form (drop-down list) that accepts judgments on the target judgment items. In Figure 10, this input form accepts the following: The confirmation input form (button) is included to confirm the decision made by the user. When the user's designation is accepted, the user device 200 displays an input form for accepting a decision. The server device 100 transmits information indicating the designated decision to the communication unit 1. When the judgment receiving unit 112b receives the information indicating the specified judgment, the judgment receiving unit 112b The user's decision is accepted.

[0083] The information acquisition status display area a44 displays, for example, the target judgment specified in the judgment item specification form. Displays the acquisition status of one or more necessary disaster information items. The display area a44 displays, for example, the acquisition status of each of the base information of the bases to be displayed. In addition, the information acquisition status display area a44 may be, for example, a different If the target decision item is re-specified by the user, one of the re-specified target decisions The display may be dynamically changed to display the acquisition status of each of the above necessary disaster information.

[0084] When the user selects the transition data display button a45, the output unit 115 of the server device 100 is transmitted to the user device 200 in a time series based on the determination history information and / or the acquisition status history information. The transition of judgments for each judgment item along the line is displayed, and / or a table of the transition of judgments along the line A screen (not shown) displaying the progress of the acquisition of necessary disaster information (according to the instructions) may be output. stomach.

[0085] <5. Example of operation> An example of the operation of the emergency support system 1 according to this embodiment will be described with reference to FIG. 1(a) is the time from when disaster information is acquired to when the judgment criteria and the acquisition status of necessary disaster information are output. 1 is a flowchart showing the flow of processing in the server device 100. The location acquisition unit 111b of the 100 acquires location information relating to the location or one or more buildings at the location. It is assumed that the building information for each of these has been acquired in advance. 1 is a flowchart showing the flow of processing from the start of the process to the reception and recording of a judgment on a target judgment item. The order of processing and execution units of processing in the flow chart shown below are examples and may be changed as appropriate. That's fine.

[0086] As shown in FIG. 11(a), the disaster acquisition unit 111a of the server device 100 acquires information on the occurrence or When making a prediction, the server device 100 acquires one or more pieces of disaster information related to the disaster (S10). The designation receiving unit 112a selects a user from a plurality of determination items from the user device 200 of the user. Specify the target judgment items that the user should judge and specify the target building from one or more buildings. The information identifying unit 113b of the server device 100 receives the acquired From one or more disaster information, based on this designated target judgment item, the target judgment item The server device 100 determines one or more pieces of necessary disaster information to be used for the determination (S12). 114 shall provide a list of one or more necessary disaster information items to be used in determining the designated target determination items. The list information and the acquired one or more Based on the disaster information, the acquisition status of each of one or more pieces of necessary disaster information is determined (S1 3).

[0087] The target specifying unit 113a of the server device 100 uses the specified one or more pieces of necessary disaster information. Based on the base information or building information, one or more judgments associated with this target judgment item From among them, for each of the bases or one or more buildings, regarding the disaster that has occurred or is predicted to occur, The server device 100 specifies a judgment guideline as a guideline for the target judgment item (S14). The input unit 115 compares the specified judgment criteria with the specified target judgment items and the target judgment items. The user device 200 is provided with the information on the disaster prevention device 100. The data is output (S15).

[0088] As shown in FIG. 11(b), the determination receiving unit 112b of the server device 100 From step S100, the server device 10 accepts the user's decision on the target decision item (S20). When the decision receiving unit 112b receives the user's decision, the recorder 116 stores the and the acquisition status of each of the one or more pieces of necessary disaster information output to the user device 200. The information is recorded in association with the situation (S21).

[0089] <6. Hardware Configuration> Referring to FIG. 12, the above-described server device 100 and user device 200 are connected to a computer. An example of the hardware configuration when the device 800 is used will be described. The above functions can also be realized by dividing them among multiple devices.

[0090] As shown in FIG. 12, a computer 800 includes a processor 801, a memory 803, and A storage device 805, an input I / F unit 807, a data I / F unit 809, and a communication I / F unit 81 1 and a display device 813.

[0091] The processor 801 executes a program stored in the memory 803. It controls various processes in the computer 800. For example, it controls the control unit of the server device 100. Each functional unit of the 110 is controlled by a program (for example, a server program) temporarily stored in the memory 803. This can be realized by the processor 801 executing a program (a program).

[0092] The memory 803 is a storage device such as a RAM (Random Access Memory). The memory 803 is a storage medium for storing the program executed by the processor 801. It temporarily stores program code and data required for program execution.

[0093] The storage device 805 is, for example, a hard disk drive (HDD) or a flash memory. The storage device 805 is a non-volatile storage medium. In addition, the storage device 805 stores various programs for realizing the disaster information and It is also possible to store a table for registering base information, etc., and a DB for managing that table. Such programs and data are loaded into the memory 803 as needed. The processor 801 references the

[0094] The input I / F unit 807 is a device for receiving input from the user. Specific examples of the / F unit 807 include a keyboard, a mouse, a touch panel, various sensors, and The input I / F unit 807 is, for example, a USB (Universal Serial Bus) The computer 800 is connected to the computer 800 via an interface such as a serial bus. It may be continued.

[0095] The data I / F unit 809 is a device for inputting data from outside the computer 800. A specific example of the data I / F unit 809 is a device stored in various storage media. The data I / F unit 809 is a computer 8 In this case, the data I / F unit 809 may be provided outside the It is connected to a computer 800 via an interface such as a USB.

[0096] The communication I / F unit 811 is a device that can communicate with an external device of the computer 800 via a wired or wireless network. It is a device for data communication via the Network (Internet). The / F unit 811 may be provided outside the computer 800. In that case, The communication I / F unit 811 is connected to the computer 800 via an interface such as a USB. Connected.

[0097] The display device 813 is a device for displaying various information. Examples include LCDs and organic EL (Electro-Lumines nce displays, wearable device displays, etc. The display device 813 may be provided outside the computer 800. In this case, the display device 813 The input is connected to the computer 800 via a display cable or the like. When a touch panel is used as the input I / F unit 807, the display device 813 receives the input I / F. It is possible to configure it integrally with the / F section 807 .

[0098] The above-described embodiment is an example for explaining the present invention, and it is not intended to limit the scope of the present invention to the embodiments. Furthermore, the present invention can be applied to various embodiments without departing from the spirit of the invention. Furthermore, those skilled in the art will be able to easily substitute equivalents for the elements described above. It is possible to adopt other embodiments, and such embodiments are also included in the scope of the present invention. do.

[0099] [Variations] Although the present invention has been described based on the above embodiment, the present invention can also be applied to the following cases. Included in.

[0100] [Variation 1] At least a part of the components in the server device 100 according to the above embodiment is For example, the function of the output unit 115 in the server device 100 may be implemented by the user. Specifically, the user device 200 may be configured to, for example, By installing and running the dedicated application for the assistance system 1, These configurations may be realized. [Explanation of symbols]

[0101] 1...emergency support system, 100...server device, 110...control unit, 111...acquisition unit, 1 12...reception unit, 113...identification unit, 114...determination unit, 115...output unit, 116...recording unit, 1 20...communication unit, 130...storage unit, 200...user device, 800...computer, 801... Processor, 803... memory, 805... storage device, 807... input I / F unit, 809... data Data I / F unit 811...communication I / F unit 813...display device.

Claims

1. A disaster acquisition unit that acquires one or more pieces of disaster information related to a disaster when a disaster occurs or is predicted, A base acquisition unit that acquires base information about a base, or building information about one or more buildings at a base, Based on the one or more disaster information and the base information or building information, a guideline identification unit identifies a guideline as a guideline for the target judgment item at each of the bases or the one or more buildings for a disaster that has occurred or is predicted, from among the one or more judgments associated with the target judgment item that the user should judge, The system includes an output unit that outputs the identified criteria to the user's user device. Information processing device.

2. The information processing device further comprises an information identification unit that identifies one or more necessary disaster information items to be used for determining the target determination item from among the one or more disaster information items acquired, based on the target determination item, The aforementioned guideline identification unit identifies the judgment guideline from among the one or more judgments based on the one or more necessary disaster information identified and the base information or building information. The information processing apparatus according to claim 1.

3. The information processing device further includes a determination unit that, by referring to a storage unit that stores list information indicating a list of one or more necessary disaster information used to determine the target determination item, determines the acquisition status of each of the one or more necessary disaster information based on the list information and the acquired one or more disaster information, The user device is output in association with the aforementioned target determination items and the acquisition status of each of the one or more necessary disaster information used in determining the aforementioned target determination items. The information processing apparatus according to claim 1.

4. The guideline identification unit, based on the one or more disaster information and the building information, identifies the judgment guideline for one of the target buildings included in the building information for a disaster that has occurred or is predicted, from among the one or more judgments associated with the target judgment item. The information processing apparatus according to any one of claims 1 to 3.

5. The user device includes a judgment receiving unit that receives the user's judgment regarding the target judgment item, If the judgment is received by the judgment receiving unit, the device further includes a recording unit that records the acquisition status of each of the one or more necessary disaster information that was output to the user device. The information processing apparatus according to claim 3.

6. Computers When a disaster occurs or is predicted, obtain one or more pieces of disaster information related to the disaster. Obtain building information for each of one or more buildings, Based on the one or more disaster information and the building information, from among the one or more judgments associated with the target judgment items that the user should make a judgment on, a judgment guideline is identified as a guideline for the target judgment items for each of the one or more buildings for the disaster that has occurred or is predicted to occur. The identified criteria are output to the user's device. Information processing methods.

7. On the computer, A disaster acquisition function that acquires one or more pieces of disaster information related to a disaster when a disaster occurs or is predicted, A building acquisition function that acquires building information for each of one or more buildings, Based on the one or more disaster information and the building information, a guideline identification function identifies a guideline as a guideline for the target judgment item for each of the one or more buildings for a disaster that has occurred or is predicted, from among the one or more judgments associated with the target judgment item that the user should judge, A program that implements an output function that causes the identified judgment criteria to be output to the user's user device.

Images