Home appliance management device and program

Abstract

This enables rapid response to problems that occur in home appliances and progress over a short period of time while reducing server load, thereby minimizing the impact on users' lives. [Solution] In a server 200 which is a home appliance management device for managing the operation of a refrigerator 100 which is an example of a home appliance, The home electric appliance management device includes a communication unit 205 that receives operation data of the refrigerator 100, an analysis unit 201 that analyzes the operation data, determines the type of malfunction occurring in the home electric appliance, and specifies operation data to be used for diagnosis according to the determined type of malfunction, and a diagnosis unit 202 that diagnoses the home electric appliance using the specified operation data.

Images