system
A system with an information collection, analysis, and payment unit uses speech recognition and natural language processing to efficiently gather, assess, and reward customer ideas, improving product and service development.
JP2026061862APending Publication Date: 2026-04-09SOFTBANK GROUP CORP
Patent Information
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- Filing Date
- 2024-09-30
- Publication Date
- 2026-04-09
AI Technical Summary
Technical Problem
Existing systems fail to efficiently collect ideas from customers, appropriately evaluate their value, and provide rewards, lacking a comprehensive and effective mechanism for idea collection and compensation.
Method used
A system comprising an information collection unit, analysis unit, and payment unit that collects, analyzes, and evaluates customer ideas using speech recognition, natural language processing, and chatbot technology, followed by a point-based reward system for compensation.
Benefits of technology
Efficiently collects, evaluates, and compensates customer ideas, enhancing product and service improvements by incorporating user suggestions.
✦ Generated by Eureka AI based on patent content.
Smart Images
Figure 2026061862000001_ABST
Abstract
The system according to this embodiment aims to efficiently collect ideas from customers, appropriately evaluate their value, and pay compensation accordingly. [Solution] The system according to the embodiment comprises a collection unit, an analysis unit, an evaluation unit, and a payment unit. The collection unit collects information. The analysis unit analyzes the information collected by the collection unit. The evaluation unit evaluates ideas based on the information analyzed by the analysis unit. The payment unit pays an idea purchase fee for the ideas evaluated by the evaluation unit.
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Citation Information
Patent Citations
Persona chatbot control method and system
JP2022180282A