system
JP2026063895APending Publication Date: 2026-04-13SOFTBANK GROUP CORP
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Patent Information
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- SOFTBANK GROUP CORP
- Filing Date
- 2024-10-01
- Publication Date
- 2026-04-13
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Figure 2026063895000001_ABST
Abstract
We provide the system. [Solution] A means for automatically classifying the content of telephone inquiries using an interactive voice response system, A means of generating answers using generative artificial intelligence based on the content of the inquiry, A means of providing the generated response to the user during the call, A system that includes this.
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Citation Information
Patent Citations
Persona chatbot control method and system
JP2022180282A