Vehicle dispatch management device, vehicle dispatch management method, and program

Abstract

Even if the ride request is made through the website, the ride history can be viewed. [Solution] A dispatch management device that can communicate with a user terminal via a network comprises one or more processors, which receive web dispatch requests, which are dispatch requests via a website, and user identifiers that can identify the user from the user terminal, assign a vehicle to the web dispatch request, store the dispatch history including the result of assigning a vehicle to the web dispatch request, and associate it with the user identifier. When an application managed by the dispatch management device is installed on the user terminal, the dispatch history of web dispatch requests associated with the same user identifier as the user identifier transmitted through the application is associated with the user identifier transmitted through the application.

Images