Operation support system, operation support method, and program
The operation support system uses AI to analyze and provide operation guidance on business screens, addressing the inefficiency of manual help page searches by offering direct support information, thereby reducing user labor.
JP2026093001AActive Publication Date: 2026-06-08CYBOZU
Patent Information
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- CYBOZU
- Filing Date
- 2024-11-27
- Publication Date
- 2026-06-08
Smart Images
Figure 2026093001000001_ABST
Abstract
To reduce the effort required from users. [Solution] The business information acquisition unit (101) of the operation support system (1) acquires business information relating to a business screen that is displayed on the user's terminal and is a business screen in which operations related to the user's work are defined. The operation support information acquisition unit (102) acquires operation support information relating to operations on the business screen based on the business information and AI (Artificial Intelligence). The operation support information provision unit (103) provides operation support information to the user.
Need to check novelty before this filing date? Find Prior Art