system

JP2026097431APending Publication Date: 2026-06-16SOFTBANK GROUP CORP
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Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
SOFTBANK GROUP CORP
Filing Date
2024-12-04
Publication Date
2026-06-16

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  • Figure 2026097431000001_ABST
    Figure 2026097431000001_ABST
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Abstract

We provide the system. [Solution] A means of receiving inquiry data from users, A means for collecting relevant configuration information and history data from the terminal, A means by which an AI agent analyzes the optimal solution based on the received and collected information, A means of presenting the analyzed solution to the user and collecting feedback, A means of saving and using feedback as training data for an AI agent, A means of generating and sending detailed instructions if the problem is not resolved, A system that includes this.
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Claims

1. A means of receiving inquiry data from users, A means for collecting relevant configuration information and history data from the terminal, A means by which an AI agent analyzes the optimal solution based on the received and collected information, A means of presenting the analyzed solution to the user and collecting feedback, A means of saving and using feedback as training data for an AI agent, A means of generating and sending detailed instructions if the problem is not resolved, A system that includes this.

2. The system according to claim 1, further comprising means for readjusting the presentation of solutions based on user feedback.

3. The system according to claim 1, further comprising means for referencing data from similar past cases when analyzing the optimal solution.