Information processing method, information processing program, information processing apparatus, and information processing system

Abstract

The present invention provides an information processing method, an information processing program, and an information processing device that can increase the implementation rate of new visitor education for new visitors. [Solution] The information processing method includes the steps of identifying visitors at the site and, when predetermined conditions are met, executing a process to guide visitors to new visitor training.

Description

Technical Field

[0001] The present disclosure relates to an information processing method, an information processing program, an information processing apparatus, and an information processing system.

Background Art

[0002] As described in Patent Document 1, there is known a system for pre-checking the intention of workers to understand and comply with safety-related matters when entering a workplace.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] It may be difficult to make new entrants receive education in advance. There is a need to increase the implementation rate of new entrant education for new entrants who have not received new entrant education in advance.

[0005] An object of the present disclosure is to provide an information processing method, an information processing program, an information processing apparatus, and an information processing system that can increase the implementation rate of new entrant education for new entrants.

Means for Solving the Problems

[0006] An (1) information processing method according to an embodiment of the present disclosure is executed by an information processing apparatus. The information processing method includes a step of identifying an entrant at a site and a step of executing a process of guiding the entrant to new entrant education when a predetermined condition is satisfied.

[0007] (2) If the information processing method described in (1) above has been used to allow the visitor to enter the site, and there is a record that the visitor has received new visitor training at the site, the visitor may be permitted to enter the site.

[0008] (3) In the information processing method described in (1) or (2) above, the predetermined condition may include the fact that the visitor has never entered the site.

[0009] (4) In the information processing method described in any one of (1) to (3) above, the predetermined condition may include the fact that there is no record of the visitor having received new visitor training at the site.

[0010] (5) In the information processing method described in any one of (1) to (4) above, the predetermined condition may include the fact that if the visitor has entered the site before, there is no record of them having received new visitor training at the site.

[0011] (6) The information processing method described in any one of (1) to (5) above may include the step of recording in the entry / exit history or worker roster of the site that the visitor has received new visitor training at the site.

[0012] (7) In the step of the information processing method described in any one of (1) to (6) above, which involves processing to guide the visitor to new visitor education, the visitor's information may be notified to the person in charge of new visitor education.

[0013] (8) In the step of identifying the visitor in any one of (1) to (7) above, the visitor's registration of admission may be accepted from the visitor's terminal device. In the step of performing a process to guide the visitor to new visitor education, information regarding new visitor education may be transmitted to and displayed on the visitor's terminal device.

[0014] (9) In the step of identifying the visitor in any one of (1) to (8) above, if the visitor has an account, authentication of the visitor's account may be performed as registration for admission, and if the visitor does not have an account, the input of the visitor's personal information may be accepted as registration for admission.

[0015] An information processing program (10) according to one embodiment of the present disclosure causes an information processing device to perform the steps of identifying an on-site visitor and, when predetermined conditions are met, to guide the visitor to new visitor training.

[0016] An information processing device (11) according to one embodiment of the present disclosure comprises a communication unit that receives registration of entry by an entrant to the site, and a control unit that identifies the entrant. The control unit executes a process to guide the entrant to new entrant training when predetermined conditions are met.

[0017] An information processing system (12) according to one embodiment of the present disclosure comprises a terminal device that accepts registration of entry from visitors entering the site, and an information processing device that receives the registration of entry from the terminal device. The information processing device executes a process to guide the visitor to new visitor training when predetermined conditions are met. [Effects of the Invention]

[0018] According to an information processing method, information processing program, information processing device, and information processing system according to one embodiment of this disclosure, the rate at which new visitors receive new visitor education can be increased. [Brief explanation of the drawing]

[0019] [Figure 1] This is a block diagram showing an example configuration of the information processing system related to this disclosure. [Figure 2] This flowchart shows an example of a procedure executed by an information processing device. [Figure 3] This is an example of a screen displaying entry and exit history. [Figure 4] This is an example of a display screen of a green file. [Figure 5] This is a flowchart showing an example of the procedure executed by the terminal device. [Figure 6] This is an example of a registration screen for entry and exit.

Mode for Carrying Out the Invention

[0020] At a construction site or the like, it is necessary to conduct new entrant education for new entrants to the site. New entrants to a site are workers or the like who have never entered the site before. New entrant education is education on matters requiring attention at a site for new entrants to that site.

[0021] Here, when there are many entrants to the site, entry and exit management becomes complicated. Due to omissions in entry and exit management, there may be omissions in new entrant education for new entrants, and the implementation rate of new entrant education for new entrants may decrease. It is required to increase the implementation rate of new entrant education for new entrants. Hereinafter, an information processing system 1 (see FIG. 1) that can support the implementation of new entrant education for new entrants will be described.

[0022] (Configuration Example of Information Processing System 1) As shown in FIG. 1, an information processing system 1 according to an embodiment of the present disclosure includes an information processing device 10 and a terminal device 20. The information processing system 1 further includes a database 30, although this is not essential.

[0023] The information processing device 10, the terminal device 20, and the database 30 are communicably connected via a network 40. The network 40 may be wired or wireless. The network 40 may be configured in various modes such as the Internet or an intranet. The information processing device 10, the terminal device 20, and the database 30 may be communicably connected by P2P (Peer to Peer) without going through the network 40.

[0024] <Information Processing Device 10> The information processing device 10 comprises a control unit 11, a storage unit 12, a communication unit 13, an input unit 14, and a display unit 15.

[0025] The control unit 11 controls each component of the information processing device 10. The control unit 11 may include one or more processors. In this embodiment, "processor" may include, but is not limited to, a general-purpose processor or a dedicated processor specialized for a specific process. A general-purpose processor may include a CPU (Central Processing Unit) or a GPU (Graphics Processing Unit). The control unit 11 may include one or more dedicated circuits. Dedicated circuits may include, for example, an FPGA (Field-Programmable Gate Array) or an ASIC (Application Specific Integrated Circuit). The control unit 11 may include dedicated circuits instead of processors, or it may include dedicated circuits together with processors.

[0026] The storage unit 12 stores various information or programs for operating each component of the information processing device 10. The storage unit 12 may store system programs or application programs. The storage unit 12 may include, for example, semiconductor memory, magnetic memory, or optical memory. The storage unit 12 may include an electromagnetic storage medium such as a magnetic disk. The storage unit 12 may include a non-temporary computer-readable medium. The storage unit 12 may function as, for example, main memory, auxiliary memory, or cache memory. The storage unit 12 may function as work memory for the control unit 11. The storage unit 12 may be configured integrally with the control unit 11 or as a separate unit from the control unit 11.

[0027] The communication unit 13 may include a communication module configured to communicate with other devices such as terminal devices 20 or databases 30 via or without the network 40. The communication module may support mobile communication standards such as 4G (4th Generation) or 5G (5th Generation). The communication module may support communication standards such as LAN (Local Area Network). The communication module may support wired or wireless communication standards. The communication module is not limited to these and may support various communication standards.

[0028] The input unit 14 may include an input device that accepts user input for the information processing device 10, or input of information or data. The input device may include, for example, a touch sensor or a pointing device such as a mouse. The input device may be configured as a touch display integrated with the display device of the display unit 15, which will be described later. The input device may include physical keys. The input device may also include an audio input device such as a microphone.

[0029] The display unit 15 may include a display device that displays characters or symbols, figures, or images, etc., to provide visual information to the user of the information processing device 10. The display device may include various displays such as liquid crystal displays, organic EL (Electro-Luminescence) or inorganic EL displays, or LED (Light Emitting Diode) displays.

[0030] The information processing device 10 may be implemented in an on-premises environment as a computer such as a server. The information processing device 10 may be implemented using a cloud service. The information processing device 10 may be implemented as a computer such as a notebook PC (Personal Computer) or tablet PC, or as a mobile terminal such as a smartphone or tablet. The information processing device 10 is not limited to these examples and may be implemented in various forms.

[0031] <Terminal device 20> The terminal device 20 includes a terminal control unit 21, a terminal storage unit 22, a terminal communication unit 23, a terminal input unit 24, and a terminal display unit 25.

[0032] The terminal control unit 21 controls each component of the terminal device 20. The terminal control unit 21 may be configured in the same way as the control unit 11 of the information processing device 10.

[0033] The terminal storage unit 22 stores various information or programs for operating each component of the terminal device 20. The terminal storage unit 22 may store system programs or application programs. The terminal storage unit 22 may be configured similarly to the storage unit 12 of the information processing device 10. The terminal storage unit 22 may function as the work memory of the terminal control unit 21. The terminal storage unit 22 may be configured integrally with the terminal control unit 21, or it may be configured separately from the terminal control unit 21.

[0034] The terminal communication unit 23 may include a communication module configured to communicate with other devices such as the information processing device 10 or the database 30, either via the network 40 or without the network 40. The terminal communication unit 23 may be configured similarly to the communication unit 13 of the information processing device 10.

[0035] The terminal input unit 24 may include an input device that accepts user input of the terminal device 20, or input of information or data. The terminal input unit 24 may be configured in the same way as the input unit 14 of the information processing device 10.

[0036] The terminal display unit 25 may include a display device that displays characters or symbols, figures, or images, etc., to provide visual information to the user of the terminal device 20. The terminal display unit 25 may be configured in the same way as the display unit 15 of the information processing device 10.

[0037] The terminal device 20 may be implemented as, for example, a computer such as a notebook PC (Personal Computer) or a tablet PC, or a mobile terminal such as a smartphone or tablet. The terminal device 20 is not limited to these examples and may be implemented in various forms.

[0038] <Database 30> The database 30 may include at least one server. The database 30 may include, for example, semiconductor memory, magnetic memory, or optical memory. The database 30 may include an electromagnetic storage medium such as a magnetic disk. The database 30 may include a communication module configured to communicate with other devices such as the information processing device 10.

[0039] The database 30 may be implemented using a cloud service. The information processing device 10 may be configured to communicate with the database 30 implemented on the cloud. The database 30 may also be implemented in an on-premises environment. At least a portion of the database 30 may be implemented as the storage unit 12 of the information processing device 10. In other words, at least a portion of the database 30 may be included in the information processing device 10.

[0040] (Example of operation of Information Processing System 1) The Information Processing System 1 related to this disclosure provides support services for new entrant training. New entrant training is conducted before personnel such as foremen or workers from cooperating companies enter the site and begin work. The support services for new entrant training provided by the Information Processing System 1 related to this disclosure may be linked to or included in the site's access control system. An example of how the Information Processing System 1 related to this disclosure provides support services for new entrant training will be described below.

[0041] The control unit 11 of the information processing device 10 may execute an information processing method including the steps of the flowchart illustrated in Figure 2. The information processing method may be implemented as an information processing program to be executed by the processor of the control unit 11. The information processing program may be stored on a non-temporary computer-readable medium.

[0042] The control unit 11 receives information from the terminal device 20 regarding the registration of workers' entry to the site (step S1). If the workers who have registered their entry to the site, i.e., the entrants, have an account in the entry / exit management system, the entry registration information may include the registration information in the entry / exit management system.

[0043] Visitors may not have an account with the access control system. The access control system may provide a temporary access function to allow entry for workers and others who do not have an account. In this case, the registration information for entry may include information indicating that the visitor is subject to temporary access. For example, as shown in Figure 3, the access control system may display in the access history display frame 51 that the visitor is subject to temporary access.

[0044] Referring again to Figure 2, the control unit 11 determines whether the visitor corresponding to the entry registration information has an account in the entry / exit management system (step S2). If the visitor has an account (step S2: YES), the control unit 11 performs account authentication (step S3). The visitor is identified by account authentication. If the visitor does not have an account (step S2: NO), i.e., the visitor is subject to temporary entry / exit, the control unit 11 requests the terminal device 20 to input the visitor's personal information (step S4). The visitor's personal information may include, but is not limited to, the visitor's name, telephone number, or company name. The control unit 11 receives the visitor's personal information from the terminal device 20. The visitor's personal information identifies the visitor subject to temporary entry / exit.

[0045] The control unit 11 determines whether the visitor has entered the site before (step S5). If the control unit 11 determines that the visitor has entered the site before (step S5: YES), it proceeds to step S11.

[0046] If the entrant has never entered the site before (Step S5: NO), the control unit 11 determines that the entrant is a new entrant and determines whether there is a record of the new entrant having received new entrant training (Step S6). If there is a record of the new entrant having received new entrant training (Step S6: YES), the control unit 11 proceeds to the procedure in Step S11.

[0047] If there is no record of a new entrant having received new entrant training (step S6: NO), the control unit 11 executes a process to guide the new entrant to new entrant training.

[0048] The control unit 11 may set various conditions that must be met in order to perform the process of guiding new visitors to new visitor education. The conditions that must be met in order to perform the process of guiding new visitors to new visitor education are also referred to as predetermined conditions in this disclosure.

[0049] The predetermined conditions may include the fact that the visitor has never entered the site before. The control unit 11 can determine whether this condition is met by executing the determination procedure in step S5 without executing the determination procedure in step S6.

[0050] The predetermined conditions may include the fact that there is no record of the visitor having received new visitor training at the site they entered. The control unit 11 can determine whether this condition is met by executing the determination procedure in step S6 without executing the determination procedure in step S5.

[0051] The predetermined conditions may include the fact that if the visitor has entered the site before, there is no record of them having received new visitor training at that site. The control unit 11 can determine whether this condition is met by executing the determination procedure in step S6 if the determination procedure in step S5 is YES.

[0052] As described above, the control unit 11 may perform the determination procedures in steps S5 and S6 in various combinations to determine whether to perform the process to guide new entrants to new entrant education.

[0053] New visitor orientation may be conducted by an instructor. If new visitor orientation is conducted by an instructor, the control unit 11 notifies the instructor of the new visitor's information (step S7) and transmits the new visitor orientation information to the visitor's terminal device 20 (step S8) as a process to guide the new visitor to the new visitor orientation.

[0054] The information of new visitors may include the visitor's name, telephone number, or company name. The information of new visitors may also include address information for sending messages or emails to the visitor's terminal device 20.

[0055] Information regarding new entrant training may include the name, telephone number, or affiliated company of the training officer conducting the training. Information regarding new entrant training may include information specifying the training location. The training location may include the training officer's residence, the meeting place with the training officer, or the place where the new entrant training will be received. Information regarding new entrant training may include information guiding the new entrant to the training location. Information regarding new entrant training may include information representing the travel route from the place where admission registration was performed to the training location. Information regarding new entrant training may include address information for sending messages or emails to the training officer's terminal. If new entrant training is conducted online, information regarding new entrant training may include information necessary to connect the new entrant's terminal device 20 and the training officer's terminal online.

[0056] Training staff may conduct new visitor training by verbally explaining on-site precautions and other information to new visitors. Training staff may conduct new visitor training by having new visitors watch or read videos or materials that summarize on-site precautions and other information. Training staff may determine that new visitor training is complete when training is conducted for a prescribed amount of time or longer. Training staff may conduct a test to measure the effectiveness of new visitor training and determine that new visitor training is complete if the visitor passes the test.

[0057] When the training officer determines that new visitor training has been completed, they may register a report of the completion of new visitor training in the access control system or green file. The report of new visitor training completion may include the date of completion. The report of new visitor training completion may include the name of the new visitor who received the training.

[0058] The access control system manages the entry and exit of workers and other personnel to and from the site. The access control system may record the names of workers and other personnel who enter the site, along with their entry times, as an access history. The access history may be displayed as a list in the display frame 51 of the access control system, for example, as shown in Figure 3. The access control system may also record the completion report of new entrant training in the access history.

[0059] A green file is a document related to on-site labor safety. As illustrated in Figure 4, a green file includes, for example, a worker roster. If a new entrant is listed in the worker roster, the training officer may record in the worker roster that the new entrant training has been completed.

[0060] Information from the entry / exit management system or green file may be stored in the storage unit 12 of the information processing device 10, or in the database 30, etc. The control unit 11 may register the completion report of new visitor training in the storage unit 12 of the information processing device 10, or in the database 30, etc.

[0061] New visitor orientation may be conducted by the new visitor themselves by viewing or watching educational materials. If new visitor orientation is conducted by the new visitor themselves, referring again to Figure 2, the control unit 11 transmits information about new visitor orientation to the visitor's terminal device 20 as a process to guide the visitor to new visitor orientation (step S8). If new visitor orientation is conducted by the new visitor themselves, the control unit 11 does not need to perform the notification procedure to the instructor in step S7.

[0062] If new visitor training is conducted by the new visitor themselves, the training information may include videos or materials summarizing on-site precautions, etc. The new visitor may conduct the training themselves by watching videos or viewing materials using the terminal device 20. The new visitor may complete the training by watching or viewing the videos or materials to the end. The training information may include tests to measure the effectiveness of the training. The new visitor may complete the training by answering and passing the tests. If the new visitor completes the training themselves, the terminal device 20 sends a report of completion of the training to the information processing device 10.

[0063] The control unit 11 determines whether it has received a completion report for new visitors' orientation (step S9). If the new visitors' orientation was conducted by an instructor, the control unit 11 may consider the registration of the completion report for new visitors' orientation in the access control system or green file, etc., as receipt of the completion report. If the new visitors' orientation was conducted by the new visitors themselves, the control unit 11 may receive a completion report for new visitors' orientation from the new visitors' terminal device 20.

[0064] If the control unit 11 has not received a completion report (step S9: NO), it repeats the determination procedure in step S9 until it receives a completion report.

[0065] If the control unit 11 receives a completion report (step S9: YES), it records that the new visitor training has been completed (step S10). If the new visitor training completion report has already been recorded in the access control system or green file, the control unit 11 does not need to perform the procedure in step S10. If the control unit 11 receives a new visitor training completion report from the new visitor's terminal device 20, it records the new visitor training completion report in the access control system or green file, etc.

[0066] The control unit 11 sends an entry permission to the visitor's terminal device 20 (step S11) if the visitor has previously entered the site (step S5: YES), if there is a record that the new visitor has received new visitor training (step S6: YES), or if it has received a report that new visitor training has been completed (step S9: YES). The control unit 11 may also send an entry permission to the visitor's terminal device 20 if the visitor has previously entered the site and there is a record that they have received new visitor training at that site. After executing the procedure in step S11, the control unit 11 completes the procedure in the flowchart of Figure 2.

[0067] In response to the operation of the information processing device 10 described above, the terminal control unit 21 of the terminal device 20 may execute an information processing method including the steps of the flowchart illustrated in Figure 5. The information processing method may be implemented as an information processing program to be executed by the processor of the terminal control unit 21. The information processing program may be stored in a non-temporary computer-readable medium.

[0068] The terminal control unit 21 receives entry registration from visitors such as workers via the terminal input unit 24 and transmits the entry registration information to the information processing device 10 via the terminal communication unit 23 (step S21). The terminal device 20 may display an entry registration screen, as illustrated in Figure 6, on the terminal display unit 25. The entry registration screen includes an "Entry" operation button 56 for registering entry. The terminal control unit 21 receives the operation of the operation button 56 via the terminal input unit 24 and accepts the entry registration of the visitor to the site in accordance with the operation of the operation button 56. The control unit 11 may register the time when the operation button 56 is operated as the time the visitor entered the site, i.e., perform a time stamp.

[0069] The terminal control unit 21 transmits information to the information processing device 10 indicating that the visitor has entered the site as information for entry registration. If the visitor has an account for the entry / exit management system, the terminal control unit 21 may accept the entry registration while the visitor is logged into the entry management system. The terminal control unit 21 may transmit the visitor's account information to the information processing device 10 as information for entry registration.

[0070] Referring again to Figure 5, the terminal control unit 21 determines whether it has received a request for the visitor's personal information from the information processing device 10 (step S22). If the terminal control unit 21 has not received a request for personal information (step S22: NO), it proceeds to step S24.

[0071] When the terminal control unit 21 receives a request for personal information (step S22: YES), the terminal input unit 24 accepts the personal information of the visitor and the terminal communication unit 23 transmits it to the information processing device 10 (step S23).

[0072] The terminal control unit 21 determines whether it has received information about new visitor training from the information processing device 10 (step S24). If the terminal control unit 21 has not received information about new visitor training (step S24: NO), it proceeds to step S28. If the terminal control unit 21 has received information about new visitor training (step S24: YES), it displays the information about new visitor training on the terminal display unit 25 (step S25).

[0073] The terminal control unit 21 determines whether the new visitor training has been completed (step S26). If the new visitor training information is a video, the terminal control unit 21 may determine that the new visitor training has been completed when the video has been watched to the end. If the new visitor training information is a document, the terminal control unit 21 may determine that the new visitor training has been completed when the document has been viewed to the end. If the new visitor training information includes a test to measure the effectiveness of the training, the terminal control unit 21 may determine that the new visitor training has been completed when the visitor passes the test. If the new visitor training is conducted by a training officer, the terminal control unit 21 may determine that the new visitor training has been completed when the terminal input unit 24 receives a completion report from the training officer. The terminal control unit 21 may determine that the new visitor training has been completed under various conditions, not limited to the examples described above.

[0074] If the terminal control unit 21 determines that new entrant training is not yet complete (step S26: NO), it repeats the determination procedure in step S26 until new entrant training is completed. If the terminal control unit 21 determines that new entrant training is complete (step S26: YES), it sends a report of the completion of new entrant training to the information processing device 10 via the terminal communication unit 23 (step S27).

[0075] The terminal control unit 21 determines whether it has received permission to enter from the information processing device 10 (step S28). If permission to enter is received (step S28: YES), the terminal control unit 21 displays permission to enter on the terminal display unit 25 (step S29). The permission to enter may be used to pass through a gate installed at the entrance of the site. Permission to enter may be displayed so that it can be visually confirmed by an officer monitoring the entry of workers at the site entrance. Permission to enter may be displayed as a two-dimensional code or the like to be read to open the gate. The permission to enter may be replaced by an output of a signal to communicate with the gate and open it. After executing the procedure in step S29, the terminal control unit 21 terminates the execution of the flowchart in Figure 5.

[0076] If the terminal control unit 21 does not receive permission to enter (step S28: NO), it terminates the execution of the flowchart in Figure 5. The terminal control unit 21 may repeat the determination procedure in step S28 until permission to enter is received. If permission to enter is not received within a predetermined time, the terminal control unit 21 may display on the terminal display unit 25 that entry was not permitted.

[0077] (summary) As described above, according to the information processing system 1, information processing device 10, information processing method, and information processing program related to this disclosure, when registering the entry of workers, etc., to the site, the necessity of new entrant training is determined, and the rate of implementation of new entrant training for new entrants is increased.

[0078] In the comparative example system, pre-configuration may be required to perform facial recognition of visitors. In this case, if there is a sudden need to accept visitors, the pre-configuration may not be completed in time. Furthermore, the pre-configuration process creates a workload. In contrast, the information processing system 1 of this disclosure can determine whether new visitor training is necessary by performing account authentication if the visitor has an account with the entry / exit management system, and therefore operates without requiring pre-configuration. As a result, it can be operated more simply than the comparative example system.

[0079] (Data structure) The control unit 11 of the information processing device 10 relating to this disclosure may determine whether or not new visitor training is necessary based on construction management, entry / exit management, and green file data. The data used for the determination may have a data structure (1) as exemplified in Table 1 below, or a data structure (2) as exemplified in Table 2 below.

[0080] [Table 1]

[0081] [Table 2]

[0082] In data structure (1), construction management data includes user information such as the user's ID, affiliated company name, and name.

[0083] The entry and exit management data includes site information such as the site ID and site name, and site member information such as the site information ID and user ID. The entry and exit management data also includes entry and exit history information. The entry and exit history information is recorded as information that associates the site information ID and user ID with the time when the user identified by the user ID entered the site identified by the site information ID and the time when the user identified by the site information ID left the site identified by the site information ID.

[0084] The data in the green file includes information on the training history of new visitors. This training history includes the site information ID and the user ID.

[0085] The control unit 11 refers to the site information ID and user ID of the site member information and obtains the corresponding information from the entry / exit history information. If the control unit 11 finds no entry / exit history for the visitor identified by the user ID at the site identified by the site information ID, it executes a process to guide the visitor to new visitor training. Alternatively, if the visitor opens the entry registration screen (see Figure 6) on the terminal device 20 at the site or performs entry registration and there is no entry / exit history information for that visitor at that site, the control unit 11 may execute a process to guide the visitor to new visitor training. The control unit 11 obtains the information corresponding to the site information ID from the new visitor training history information and transmits it to the new visitor's terminal device 20, thereby having the new visitor receive new visitor training. The control unit 11 registers in the new visitor training history information that the new visitor has received new visitor training.

[0086] As described above, when using data structure (1), the control unit 11 refers to the entry and exit history to determine whether or not new entrant training is necessary.

[0087] In data structure (2), construction management data includes user information such as the user's ID, company name, and name.

[0088] The data for entry and exit management includes site information such as the site ID and site name, and site member information such as the site information ID and user ID.

[0089] The data in the green file includes the new visitor training history. The new visitor training history includes the site information ID and the user ID.

[0090] The control unit 11 refers to the site information ID and user ID of the site member information and obtains the corresponding information in the new visitor training history information. If there is no record of new visitor training for the visitor identified by the user ID at the site identified by the site information ID, the control unit 11 executes a process to guide the visitor to new visitor training. Alternatively, if there is no entry / exit history information for the visitor at that site when the visitor opens the entry registration screen (see Figure 6) on the terminal device 20 at the site or performs entry registration, the control unit 11 sends information regarding new visitor training to the new visitor's terminal device 20, thereby causing the new visitor to receive new visitor training. The control unit 11 registers in the new visitor training history information that the new visitor has received new visitor training.

[0091] As described above, when using data structure (2), the control unit 11 refers to the new visitor training history to determine whether new visitor training is necessary.

[0092] While embodiments relating to this disclosure have been described based on the drawings and examples, it should be noted that those skilled in the art can make various modifications or alterations based on this disclosure. Therefore, it should be noted that these modifications or alterations are included within the scope of this disclosure. For example, the functions included in each component or procedure can be rearranged in a logically consistent manner, and it is possible to combine multiple components or procedures into one, or to divide one component or procedure into multiple. While embodiments relating to this disclosure have been described primarily in terms of apparatus, embodiments relating to this disclosure can also be realized as methods including procedures executed by each component of the apparatus. Embodiments relating to this disclosure can also be realized as methods executed by a processor in the apparatus, programs, or storage media recording programs. It should be understood that these are also included within the scope of this disclosure. [Explanation of Symbols]

[0093] 1. Information Processing System 10. Information processing device (11: control unit, 12: storage unit, 13: communication unit, 14: input unit, 15: display unit) 20 Terminal device (21: Terminal control unit, 22: Terminal storage unit, 23: Terminal communication unit, 24: Terminal input unit, 25: Terminal display unit) 30 databases 40 Networks 51 Display Frame 56 Operation buttons

Claims

1. An information processing method performed by an information processing device, Steps to identify visitors at the site, The steps include: executing a process to guide the visitor to new visitor education when predetermined conditions are met; Information processing methods, including those mentioned above.

2. The information processing method according to claim 1, further comprising the step of allowing the visitor to enter the site if the visitor has previously entered the site, if there is a record of the visitor having received new visitor training at the site, or if the visitor has previously entered the site and there is a record of the visitor having received new visitor training at the site.

3. The information processing method according to claim 1, wherein the predetermined condition includes the fact that the visitor has never entered the site.

4. The information processing method according to claim 1, wherein the predetermined condition includes the fact that there is no record of the visitor having received new visitor training at the site.

5. The information processing method according to claim 1, wherein the predetermined conditions include the fact that if the visitor has entered the site before, there is no record of them having received new visitor training at the site.

6. The information processing method according to any one of claims 1 to 5, further comprising the step of recording in the entry / exit history or worker roster of the site that the visitor has received new visitor training at the site.

7. The information processing method according to any one of claims 1 to 5, wherein in the step of performing a process to guide the visitor to new visitor training, the visitor's information is notified to the person in charge of training new visitors.

8. In the step of identifying the visitor, registration of entry is received from the visitor's terminal device. The information processing method according to any one of claims 1 to 5, wherein in the step of performing a process to guide the visitor to new visitor training, information relating to new visitor training is transmitted to the visitor's terminal device and displayed.

9. The information processing method according to any one of claims 1 to 5, wherein in the step of identifying the visitor, if the visitor has an account, authentication of the visitor's account is performed as registration of admission, and if the visitor does not have an account, the input of the visitor's personal information is accepted as registration of admission.

10. Steps to identify visitors at the site, The steps include: executing a process to guide the visitor to new visitor education when predetermined conditions are met; An information processing program that causes an information processing device to execute an information processing device.

11. A communications unit that receives registration of entry by visitors to the site, The control unit that identifies the visitor and Equipped with, The control unit is an information processing device that, when predetermined conditions are met, executes a process to guide the visitor to new visitor training.

12. A terminal device that accepts registration of entry from visitors entering the site, An information processing device that receives entry registration from the aforementioned terminal device and Equipped with, The aforementioned information processing device is an information processing system that, when predetermined conditions are met, executes a process to guide the visitor to new visitor education.

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