On-site service management system

The dispatch service management system uses plumbing equipment usage to accurately assess resident conditions, reducing false alarms and ensuring timely responses by analyzing data from toilets, kitchens, and bathrooms.

JP2026115635APending Publication Date: 2026-07-09TOTO LTD
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Patent Information

Application Number
JP2024232469
Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
Filing Date
2024-12-27
Publication Date
2026-07-09

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Abstract

To carry out an effective response. [Solution] The emergency response service management system according to the embodiment is an emergency response service management system that manages emergency response services to residents of a house based on the usage status of plumbing equipment installed in the house, and is characterized by comprising: data acquisition means for acquiring detection information from detection means for detecting the use of the plumbing equipment; estimation means for estimating that the resident is in an abnormal state if the detection information is not acquired until the next date and time for acquiring detection information; and notification means for notifying the resident to perform emergency response services to the house when the estimation means estimates that the resident is in an abnormal state.
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Citation Information

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