Information processing device, information processing system, and information processing method

Abstract

The objective is to provide an information processing device, etc., that can improve the maintainability of the switchgear. [Solution] This information processing device comprises: an acquisition unit that acquires information regarding the operation of an open / closed body installed in a building, which is opened and closed by an open / closed device, via a network; a determination unit that determines whether maintenance of the open / closed device is necessary based on the information acquired by the acquisition unit; and a notification unit that, if the determination unit determines that maintenance of the open / closed device is necessary, notifies a pre-configured mobile communication terminal of maintenance information indicating that maintenance of the open / closed device is necessary or that the time for maintenance of the open / closed device is approaching. The device transmits the maintenance information, along with details of the maintenance required, to the mobile communication terminal when a pre-installed application is launched on the mobile communication terminal.

Description

Technical Field

[0001] The present disclosure relates to an information processing apparatus, an information processing system, and an information processing method.

Background Art

[0002] There is an opening / closing device that opens and closes an opening / closing body installed in a building such as a shutter or a window (for example, Patent Document 1).

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] Patent Document 1 does not disclose anything regarding the maintenance of the opening / closing device. There is room for improvement from the perspective of the maintainability of the opening / closing device.

[0005] The present disclosure has been made in view of such circumstances, and an object thereof is to provide an information processing apparatus, an information processing system, and an information processing method capable of improving the maintainability of an opening / closing device.

Means for Solving the Problems

[0006] One aspect of the present disclosure is an information processing system including: an acquisition unit that acquires information regarding driving of an opening / closing body from an opening / closing device that opens and closes the opening / closing body installed in a building via a network; a determination unit that determines whether maintenance is necessary based on the information acquired by the acquisition unit; and a notification unit that notifies a pre-specified communication terminal when the determination unit determines that the maintenance is necessary.

Brief Description of the Drawings

[0007] [Figure 1] This figure shows an example of the schematic configuration of the information processing system of this embodiment. [Figure 2] This diagram illustrates the operation flow of the information processing device in this embodiment. [Modes for carrying out the invention]

[0008] The information processing system according to this embodiment will be explained with reference to the drawings.

[0009] The information processing system 1 according to this embodiment acquires information via a network from one or more switchgear 200 installed in a building 100 such as a house, hospital, or nursing home. The switchgear 200 comprises an opening / closing body installed in the building 100. The switchgear 200 opens and closes the opening / closing body.

[0010] The opening / closing mechanism is, for example, one that opens and closes an opening in building 100. For example, the opening / closing mechanism is a window (including a skylight) or a shutter. The opening / closing mechanism may also be a shade, awning, curtain or blind.

[0011] An example of the configuration of the information processing system 1 according to this embodiment will be described. As shown in Figure 1, the information processing system 1 includes a gateway 10, a communication terminal 20, and an information processing device 30.

[0012] The gateway 10 connects the information processing device 30 to one or more switchgear 200. For example, the gateway 10 may communicate directly with one or more switchgear 200 wirelessly. The gateway 10 relays the exchange of information between one or more switchgear 200 and the information processing device 30. For example, the gateway 10 is connected to one or more switchgear 200 via a first network NW1 and to the information processing device 30 via a second network NW2.

[0013] The first network NW1 and the second network NW2 may be wireless communication transmission lines (e.g., wireless LANs), or a combination of wireless communication transmission lines and wired communication transmission lines. The first network NW1 and the second network NW2 may be mobile communication networks such as cellular network lines, wireless packet communication networks, the Internet, dedicated lines, or a combination thereof. For example, the first network NW1 and the second network NW2 may use low-power wide-area networks (LPWANs), or short-range wireless communication standards such as ZigBee®, Wi-Fi®, BLE, etc.

[0014] In this embodiment, for example, the first network NW1 and the second network NW2 are different communication networks. For example, the first network NW1 is Wi-Fi or BLE. For example, the second network NW2 is a wireless LAN.

[0015] The communication terminal 20 transmits and receives information to and from the information processing device 30 by wireless or wired communication. The communication terminal 20 is installed inside or outside the building 100. In this embodiment, the communication terminal 20 wirelessly communicates with the information processing device 30 via the third network NW3. The third network NW3 may be a wireless communication transmission path (e.g., a wireless LAN), or a combination of a wireless communication transmission path and a wired communication transmission path. The third network NW3 may be a mobile communication network such as a mobile phone network, a wireless packet communication network, the Internet, a dedicated line, or a combination thereof. For example, the third network NW3 may use a low-power wide-area network (LPWAN), or it may use a short-range wireless communication standard such as ZigBee, Wi-Fi, or BLE. The third network NW3 may be the same network as the second network NW2.

[0016] The communication terminal 20 is, for example, a portable communication terminal that the user can carry. For example, the communication terminal 20 is one of the following: a mobile phone, a smartphone, a tablet device, or a laptop computer. The communication terminal 20 may also be a wearable device, etc. The communication terminal 20 is not particularly limited in terms of whether or not it is portable by the user. For example, the communication terminal 20 may be a computer. The following description will focus on the case where the communication terminal 20 is a portable communication terminal.

[0017] The communication terminal 20 includes an operation unit 21, a display unit 22, and a processing unit 23.

[0018] The operation unit 21 is operated by the user. When the operation unit 21 receives an operation from the user, it outputs an operation signal corresponding to the received operation to the processing unit 23. For example, the operation unit 21 may be a touch panel or buttons. In one example of this embodiment, the operation unit 21 is a touch panel that is integrated with the display unit 22.

[0019] The display unit 22 displays information. For example, the display unit 22 has a touch panel display screen.

[0020] The processing unit 23 includes a processor, memory, and a communication interface. The processing unit 23 displays information obtained from the information processing device 30 via the third network NW3 on the display unit 22. The processing unit 23 includes a processor, memory, and a communication interface. The processing unit 23 transmits information corresponding to operation signals obtained from the operation unit 21 to the information processing device 30 via the third network NW3. For example, the functions of the processing unit 23 are performed by a pre-installed application.

[0021] When the application starts, the processing unit 23 acquires information from the information processing device 30. The processing unit 23 can display device information such as information indicating that maintenance of the opening / closing device 200 is necessary on the display unit 22. The device information includes, in addition to information related to maintenance, for example, whether there is an error in the opening / closing device 200, information on whether the opening / closing device 200 is operating, the opening / closing state of the opening / closing body, and the like.

[0022] An example of the schematic configuration of the information processing device 30 according to the present embodiment will be described. The information processing device 30 includes an acquisition unit 31, a determination unit 32, and a notification unit 33. The information processing device 30 may be arranged on the Internet or in the cloud.

[0023] The acquisition unit 31 acquires information related to the drive of the opening / closing body (hereinafter referred to as "opening / closing body information") from the opening / closing device 200 that opens and closes the opening / closing body installed in the building 100 via the gateway 10 and the second network NW2. The acquisition unit 31 acquires the opening / closing body information from the opening / closing device 200 at regular intervals. For example, the opening / closing body information includes at least one of the number of opening / closing operations of the opening / closing body, the continuous use time of the opening / closing body, and the current value flowing through the motor that drives the opening / closing body or the voltage value applied to the motor. The opening / closing body information is not limited to this, and any information can be used as long as it can be used to determine whether maintenance of the opening / closing device 200 is necessary.

[0024] The determination unit 32 determines whether maintenance is necessary based on the opening / closing body information acquired by the acquisition unit 31. For example, the determination unit 32 determines whether maintenance is necessary for each opening / closing device 200 based on the opening / closing body information acquired by the acquisition unit 31. For example, when the number of opening / closing operations of the opening / closing device 200 exceeds the first threshold value, the determination unit 32 determines that maintenance of the opening / closing device 200 is necessary.

[0025] For example, the determination unit 32 may determine that maintenance of the switchgear 200 is necessary if the continuous operating time of the switchgear 200 exceeds a second threshold. For example, the determination unit 32 may determine that maintenance of the switchgear 200 is necessary if the current value flowing to the motor that drives the switchgear body of the switchgear 200 or the voltage value applied to the motor exceeds a third threshold.

[0026] For example, the determination unit 32 may determine that maintenance of the switchgear 200 is necessary in any of the following cases: when the number of switching operations exceeds a first threshold, when the continuous operating time exceeds a second threshold, or when the current value or voltage value exceeds a third threshold.

[0027] If the notification unit 33 determines that maintenance is required for the switchgear 200, it notifies a pre-designated communication terminal 20 of information indicating that maintenance is required or that the time for maintenance is approaching (hereinafter referred to as "maintenance information"). The pre-designated communication terminal 20 may be a communication terminal that has been set up in the notification information processing device 30 in advance. The pre-designated communication terminal 20 may be the communication terminal 20 of the owner or user of the building 100, or it may be the communication terminal 20 of the maintenance company for the building 100.

[0028] The notification unit 33 may include information about the maintenance content in the maintenance information when notifying the communication terminal 20. If the notification unit 33 determines that maintenance is required because the number of switching operations exceeds a first threshold, it may include information indicating that the number of switching operations has exceeded a specified value in the maintenance information when notifying the communication terminal 20. If the notification unit 33 determines that maintenance is required because the continuous usage time exceeds a second threshold, it may include information indicating that the continuous usage time has exceeded a specified value in the maintenance information when notifying the communication terminal 20. If the notification unit 33 determines that maintenance is required because the current value or voltage value of the motor driving the switching body exceeds a third threshold, it may include information indicating that the current value or voltage value of the motor has exceeded a specified value in the maintenance information when notifying the communication terminal 20.

[0029] The maintenance details may include information on parts that need to be replaced, and information on maintenance timing, including when those parts should be replaced. If the number of switching cycles exceeds a first threshold, the notification unit 33 may notify the user of information prompting the replacement of parts related to the number of switching cycles. If the continuous usage time exceeds a second threshold, the notification unit 33 may notify the user of information prompting the replacement of parts related to the continuous usage time. If the notification unit 33 determines that maintenance is required because the current or voltage value of the motor driving the switch exceeds a third threshold, it may notify the communication terminal 20 of information including information indicating motor maintenance or abnormalities, and information prompting the replacement of parts related to abnormalities in the motor's current or voltage value.

[0030] The notification unit 33 may also include information about the URL of a support page (uniform resource locator), such as a Q&A page, in its notification of maintenance information. For example, the notification unit 33 may include information about the URL of a support page related to the maintenance content in the maintenance information notification.

[0031] The operation flow of the information processing device 30 in this embodiment will be explained with reference to Figure 2.

[0032] The acquisition unit 31 acquires switchgear information from each switchgear 200 via the gateway 10 (step S101). The determination unit 32 determines whether maintenance is required for each switchgear 200 based on the switchgear information acquired by the acquisition unit 31. If the determination unit 32 determines that maintenance is required, it notifies the communication terminal 20 of the user of the switchgear 200 that requires maintenance of the maintenance information. The notification method is not particularly limited, but may include, for example, email notification, pop-up notification, or notification using SNS.

[0033] As described above, the information processing system 1 comprises an acquisition unit 31, a determination unit 32, and a notification unit 33. The acquisition unit 31 acquires information about the operation of an open / close body from an open / close device 200 that opens and closes an open / close body installed in the building 100 via a network. The determination unit 32 determines whether maintenance is required based on the open / close body information acquired by the acquisition unit 31. If the determination unit 32 determines that maintenance is required, the notification unit 33 notifies a pre-designated communication terminal 20 of the maintenance information.

[0034] Information processing system 1 can improve maintainability.

[0035] While embodiments of this disclosure have been described in detail with reference to the drawings, the specific configuration is not limited to these embodiments and includes designs and the like that do not depart from the gist of this disclosure.

[0036] For example, the information processing device 30 includes a processor. For example, the processor is a CPU (Central Processing Unit) and an MPU (Micro Processing Unit). For example, the information processing device 30 may be a microcontroller. The information processing device 30 may include at least one of a non-volatile semiconductor and a volatile semiconductor. The information processing device 30 may be realized by the processor executing a program. At least some of the components of the information processing device 30 may be realized by hardware, or by the cooperation of software and hardware.

[0037] For example, the hardware described above is at least one of LSI (Large Scale Integration), ASIC (Application Specific Integrated Circuit), FPGA (Field-Programmable Gate Array), and GPU (Graphics Processing Unit). The program described above may be stored in a storage device beforehand. The storage device is a non-transient storage medium. For example, the storage device is at least one of HDD (Hard Disk Drive) and flash memory. The program described above may be stored in a removable storage medium. In this case, the program may be installed in the storage device when the storage medium is mounted in a drive device. The storage medium is a non-transient storage medium. For example, the recording medium is ROM or the like. [Explanation of symbols]

[0038] 1... Information processing system, 10... Gateway, 20... Communication terminal, 30... Information processing device, 31... Acquisition unit, 32... Determination unit, 33... Notification unit

Claims

1. An acquisition unit that acquires information via a network regarding the operation of an open / close mechanism installed in a building, which is opened and closed by an opening / closing device, A determination unit that determines whether maintenance of the opening / closing device is necessary based on the information acquired by the acquisition unit, If the determination unit determines that maintenance of the switchgear is necessary, the notification unit notifies a pre-configured mobile communication terminal of maintenance information indicating that maintenance of the switchgear is necessary or that the time for maintenance of the switchgear is approaching. Equipped with, In the aforementioned mobile communication terminal, when a pre-installed application is launched, the system transmits to the mobile communication terminal, in addition to the maintenance information, details of the maintenance required. Information processing device.

2. The information processing apparatus according to claim 1, wherein the notification unit notifies the mobile communication terminal of the maintenance information via a pop-up notification.

3. The maintenance required as described above included: If it is determined that maintenance is required because the number of times the opening and closing of the opening / closing body has exceeded a first threshold, information indicating that the number of times the opening and closing of the opening / closing body has exceeded a specified value, If it is determined that maintenance is required because the continuous operating time of the opening / closing body exceeds a second threshold, information indicating that the continuous operating time of the opening / closing body has exceeded a specified value, If it is determined that maintenance is required because the current value or voltage value of the motor driving the switch exceeds a third threshold, information indicating that the current value or voltage value of the motor has exceeded a specified value will be provided. An information processing device according to claim 1 or claim 2, which transmits any of the following.

4. The information processing apparatus according to claim 1 or claim 2, which transmits at least one of the following as information indicating that maintenance is required: information about parts that need to be replaced and information indicating a maintenance period including the time when the parts need to be replaced.

5. The information processing device according to claim 1 or claim 2, which transmits information such as the URL of the support page as the content requiring the aforementioned maintenance.

6. The information processing device according to claim 1 or 2, wherein the mobile communication terminal displays, in addition to the maintenance information, at least one of the following: whether or not there is an error in the switching device, whether or not the switching device is in operation, and information indicating the open / closed state of the switching body.

7. The information processing apparatus according to any one of claims 1 to 6, wherein the mobile communication terminal is a wearable terminal.

8. The aforementioned mobile communication terminal is a communication terminal belonging to the owner or user of the building. The information processing apparatus according to any one of claims 1 to 7.

9. An information processing system comprising an information processing device and a mobile communication terminal, The aforementioned information processing device is An acquisition unit that acquires information regarding the operation of an opening / closing body installed in a building from an opening / closing device that opens and closes the opening / closing body via a network, A determination unit that determines whether maintenance of the opening / closing device is necessary based on the information acquired by the acquisition unit, If the determination unit determines that maintenance of the switchgear is necessary, the notification unit notifies the pre-configured mobile communication terminal of maintenance information indicating that maintenance of the switchgear is necessary or that the time for maintenance of the switchgear is approaching. Equipped with, In the aforementioned mobile communication terminal, when a pre-installed application is launched, in addition to the maintenance information, the details of the maintenance required are transmitted to the mobile communication terminal. The aforementioned mobile communication terminal is A processing unit that executes the aforementioned application, Display unit and Equipped with, When the application is started, the processing unit of the mobile communication terminal acquires information from the information processing unit and displays the maintenance information on the display unit. Information processing system.

10. An information processing method in an information processing system comprising an information processing device and a mobile communication terminal, The aforementioned information processing device is Information regarding the operation of an open / closed body installed in a building is obtained via a network from an open / closed device that opens and closes the said open / closed body. Based on the acquired information, it is determined whether maintenance of the switchgear is necessary. If it is determined that maintenance of the switchgear is necessary, maintenance information indicating that maintenance of the switchgear is necessary or that the time for maintenance of the switchgear is approaching will be notified to the pre-configured mobile communication terminal. In the aforementioned mobile communication terminal, when a pre-installed application is launched, in addition to the maintenance information, the details of the maintenance required are transmitted to the mobile communication terminal. The aforementioned mobile communication terminal is When the aforementioned application is launched, it acquires information from the information processing device and displays the maintenance information on the display unit. Information processing methods.

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