Information management device, information management method, and program

Abstract

This invention provides an information management device capable of generating evaluation information about the activities performed by the main user in a virtual space. [Solution] An information management device 11 having a processor 16 that performs processing and being communicated via a network 14 to a terminal device 12 used by a user 15 in the real world, wherein the processor 16 is configured to perform a first process that provides the terminal device 12 with information including a virtual space in which a primary activator having characteristics that mimic the user 15 and a secondary activator having characteristics different from those of the primary activator can operate; a second process that generates evaluation information to evaluate the primary activator's activities when the primary and secondary activators operate in the virtual space; and a third process that provides the generated evaluation information to the terminal device 12.

Description

[[Technical Field]]

[0001] The present disclosure relates to an information management device, an information management method, and a program that can generate evaluation information for evaluating activities performed by a user in a network activity environment. [[Background Art]]

[0002] Patent Literature 1 discloses an example of a video conference analysis system (information management device) capable of generating evaluation information for evaluating activities performed by a user in a network activity environment. In the video conference analysis system disclosed in Patent Literature 1, terminal devices operated by video conference participants are connected to the video conference analysis system via a network, so that the participants can participate in the video conference via the network. The video conference analysis system disclosed in Patent Literature 1 includes: a video / audio receiving unit that receives audio data of participants' speech via a network; and a speech-to-text conversion unit that converts the audio data received by the video / audio receiving unit into text.

[0003] The video conference analysis system further includes: a text analysis unit that analyzes a text representing the content of a participant's speech, the text being constituted by characters converted from audio data by the speech-to-text conversion unit, to obtain a speech analysis result; and a screen configuration unit that configures a display screen for displaying the text and the speech analysis result obtained by the text analysis unit.

[0004] The video conference analysis system further includes: a screen providing unit that transmits the display screen configured by the screen configuration unit to the participants participating in the video conference via a network; and a control unit that controls an operation of causing the speech-to-text conversion unit to convert the audio data received by the video / audio receiving unit into text to obtain the text, causing the text analysis unit to analyze the text to obtain the speech analysis result, causing the screen configuration unit to configure the display screen, and causing the screen providing unit to transmit the display screen.

[0005] The text analysis unit of the video conferencing analysis system then analyzes the text content of the participants' statements and estimates the emotional level, which indicates their emotional state, and the harassment level, which indicates the degree of harassment, to obtain the statement analysis results. [Prior art documents] [Patent Documents]

[0006] [Patent Document 1] Japanese Patent Publication No. 2023-97789 [Overview of the project] [Problems that the invention aims to solve]

[0007] The inventors of this application recognized a problem in the video conferencing analysis system described in Patent Document 1: it does not focus on generating evaluation information about the activities that a predetermined person to be evaluated performs with respect to another person in a virtual space.

[0008] The purpose of this disclosure is to provide an information management device, an information management method, and a program capable of generating evaluation information for activities performed by the main user in a virtual space. [Means for solving the problem]

[0009] This embodiment discloses an information management device having a processor that performs processing and being communicated via a network to a first terminal device used by a first user in the real world, wherein the processor performs a first process that provides the terminal device with information including a virtual space in which a primary activator having characteristics that mimic the first user and a secondary activator having characteristics different from those of the primary activator can operate; a second process that generates evaluation information to evaluate the activities of the primary activator when the primary activator and the secondary activator operate in the virtual space; and a third process that provides the generated evaluation information to the first terminal device. [Effects of the Invention]

[0010] According to this embodiment, when the primary and secondary participants engage in activities in the virtual space, evaluation information can be generated to assess the primary participant's activities. Therefore, it can contribute to improving the level of the first user's activities in the real world. [Brief explanation of the drawing]

[0011] [Figure 1] This is a conceptual diagram showing an example configuration of an information management system, including an information management device. [Figure 2] This is a conceptual diagram showing an example configuration of an information management device. [Figure 3] This is a conceptual diagram showing an example configuration of terminal equipment included in an information management system. [Figure 4] This is a schematic diagram showing a display device, which is an example of an output device for terminal equipment. [Figure 5] According to an example of an information management method implemented in an information management system. [Figure 6] According to other examples of information management methods implemented in information management systems. [Figure 7] According to other examples of information management methods implemented in information management systems. [Modes for carrying out the invention]

[0012] (Overview of the entire information management system) In this embodiment, several specific examples of information management systems, information management devices, information management methods, and programs are described with reference to the drawings. Figure 1 shows an example of an information management system 10. The information management system 10 consists of an information management device 11, terminal equipment 12, an external computer 13, etc. The information management device 11 is connected to the terminal equipment 12 and the external computer 13 via a network 14. The external computer 13 has a processor, storage device, communication device, etc., and the external computer 13 provides a website to the network 14.

[0013] The information management device 11 is managed and operated by an administrator who manages the information management system 10. The terminal device 12 is operated and used by the user 15 in the real world (real space). The user 15 may engage in activities with other individuals in the real world, such as subordinates, customers, students / job seekers, consultants, etc. The activities that the user 15 engages in with other individuals, i.e., the purpose of the activities, include the user 15 acting as a leader (manager) guiding subordinates within the company. The activities that the user 15 engages in with other individuals also include the user 15 acting as a sales representative within the company, explaining the company's products or services to customers. The industry of the company where the user 15 works may be any of the following: manufacturing, distribution, real estate, finance, etc.

[0014] The activities that User 15 engages in with their partners include acting as an instructor, providing interview guidance to students and job seekers at a school, and acting as an instructor, giving lectures to participants in English conversation classes, seminars, etc. The activities that User 15 engages in with their partners also include acting as an advisor, receiving and responding to questions, anxieties, and concerns from clients. It is not necessary for a single User 15 to engage in activities with all different types of partners in the real world, such as subordinates, customers, students / job seekers, and clients. Thus, the activities that User 15 engages in may involve different partners. When User 15 accesses the information management device 11 by operating the terminal device 12, the information management device 11 can send various information and data to the terminal device 12. It is also possible for multiple Users 15 to operate separate terminal devices 12.

[0015] Figure 4 shows a display device 47. The display device 47 is an example of an output device 44 of the terminal device 12. The information management device 11 can generate a virtual space B1 that is displayed on the display device 47. The user 15 can then act as the main participant 52 in the virtual space B1. The main participant 52 is an avatar (character) displayed for the user 15 to act in the virtual space B1. Secondary participants 50 and 51 can also act in the virtual space B1. Secondary participants 50 and 51 will be described later. The external computer 13 is managed by an administrator different from the administrator of the information management device 11. Multiple external computers 13 managed by different administrators may be implemented.

[0016] Network 14 is a communication line for transmitting signals, and is composed of base stations, communication satellites, communication antennas, communication equipment (access points), repeaters, communication circuits, communication cables (copper wires, optical fibers), etc. Repeaters include modems (devices that convert analog signals to digital signals), hubs (concentrators), routers (devices that connect terminals to the internet), etc. The communication line includes one or more communication means, including wireless communication and wired communication. Wireless communication includes short-range wireless communication. Short-range wireless communication includes, for example, wireless LAN (Wi-Fi®) and Bluetooth®. Wireless communication includes electrical signals, optical signals, radio waves, infrared rays, satellite communication, etc. Signals used for communication include digital signals and analog signals.

[0017] (Configuration of the information management device) The information management device 11 is a computer implemented by various types of hardware and various types of software. The software includes an operating system and applications. The information management device 11 has hardware such as a main body (casing), a processor 16, a main storage device 17, an auxiliary storage device 18, and a communication device 20. The processor 16 may be configured by a central processing unit (CPU: Central Processing Unit) that is provided inside the main body and in which an arithmetic unit (arithmetic circuit) and a control unit (control circuit) are integrated. The processor 16 is communicably connected to the main storage device 17, the auxiliary storage device 18, the communication device 20, and the like via a communication bus 21. The processor 16 comprehensively controls other devices and circuits provided inside the main body, and devices and circuits provided outside the main body.

[0018] Further, instead of or in addition to the central processing unit, the processor 16 may include an arithmetic processing circuit such as a digital signal processor, an application specific integrated circuit (ASIC: Application Specific Integrated Circuit), or a graphics processing unit (GPU). Processing of images, moving images and audio is performed by the GPU.

[0019] The processor 16 executes various processes by running programs. The processes executed by the processor 16 include operation, determination, learning, comparison, identification, classification, control, generation, and the like. The processes executed by the processor 16 include a process of reading information and data from the auxiliary storage device 18, processing of information and data acquired via the network 14, processing of information and data to be transmitted to a terminal device, addition, change and update of information and data stored in the auxiliary storage device 18, and the like.

[0020] The main memory 17 is a volatile memory device and a non-temporary storage medium. The main memory 17 is implemented, for example, by RAM (Random Access Memory). A volatile memory device retains information, data, and instructions when power is supplied, and erases the information, data, and instructions when power is not supplied. The main memory 17 functions as a work area and a buffer area when the processor 16 executes processing of programs, data, and instructions. In other words, the main memory 17 is configured to temporarily store programs, information, and data.

[0021] The auxiliary storage device 18 is a non-volatile storage device and a non-temporary storage medium. The auxiliary storage device 18 is sometimes understood as storage. A non-volatile storage device retains information, data, and instructions when power is supplied, and can retain information, data, and instructions even when power is not supplied. The auxiliary storage device 18 has a larger capacity than the main memory 17, and operates according to input and output instructions from the processor 16. The auxiliary storage device 18 is implemented, for example, by a head and a storage medium 18A. The head reads data and information from the storage medium 18A and writes data and information to the storage medium.

[0022] The auxiliary storage device 18 is implemented by a magnetic disk, optical disk, flash memory, etc. An example of a magnetic disk is a hard disk drive. Examples of optical disks include compact discs, digital video discs, Blu-ray discs, etc. Flash memory is a type of semiconductor memory, and examples of flash memory include SD memory cards, USB flash drives, solid-state drives, etc. Furthermore, the storage medium 18A may be configured to be attached to and detached from the head.

[0023] The processor 16 runs non-temporary programs and works in cooperation with hardware such as the main memory 17 and communication devices to realize various functional components shown in Figure 2. For example, the processor 16 realizes the website management unit 23, the acquired information processing unit 24, the output information processing unit 25, the user information processing unit 26, the activity environment management unit 27, the activity information processing unit 28, the evaluation information processing unit 29, the artificial intelligence unit 30, and so on.

[0024] When a web application is running on the processor 16, the website management unit 23 provides the website at a predetermined uniform resource locator (URL) on the network 14. When a terminal device 12 accesses the information management device 11 via the website, the website management unit 23 implements the following functions: sending a web page written in HTML (Hyper Text Markup Language) or the like to the terminal device 12; acquiring information and data sent from the terminal device 12; and sending information and data to the terminal device 12.

[0025] The acquired information processing unit 24 has the function of converting information and data acquired from terminal devices 12 and external computers 13 into a data format that can be processed by the information management device 11. The output information processing unit 25 has the function of converting information and data processed by the information management device 11 into a data format that can be transmitted to terminal devices 12 via the network 14. The user information processing unit 26 processes user information acquired from terminal devices 12 and 12A, performs user registration, and stores the user information and the results of user registration in the auxiliary storage device 18.

[0026] The Activity Environment Management Unit 27 has the function of generating a virtual space B1 in which the user 15 operates the terminal device 12 and managing the virtual space B1. The virtual space B1 may be understood as cyberspace, a virtual world, or a metaverse. The Activity Environment Management Unit 27 also has the function of generating the screen 48 displayed on the display device 47 of the output device 44 of the terminal device 12 and the virtual space B1 from the information and data sent from the information management device 11 to the terminal device 12.

[0027] Furthermore, the Activity Environment Management Unit 27 generates a secondary participant 51 as an avatar to operate in the virtual space B1. The secondary participant 51 is a virtual model that does not exist in the real world. There may be one or more secondary participants 51. The secondary participant 51 is an activity partner that operates together with the primary participant 52 in the virtual space B1. The primary participant 52 may act as a leader (manager) who guides the secondary participant 51, treating them as a subordinate of user 15. The primary participant 52 may also act as a sales representative, treating the secondary participant 51 as a customer to whom they explain their company's products or services.

[0028] Furthermore, the primary participant 52 may act as an instructor, providing interview guidance to the secondary participant 51, treating them as a student or job seeker at a school. In addition, the primary participant 52 may act as an instructor, giving lectures to the secondary participant 51, treating them as a student in an English conversation class or seminar. Furthermore, the primary participant 52 may act as an advisor, receiving and responding to questions, anxieties, and concerns from the secondary participant 51, treating them as a client. These are just examples of the activities that the primary participant 52 may engage in with the secondary participant 51.

[0029] The activity information processing unit 28 has the function of processing image information, image data, sound information and sound data, text data, etc., included in the activity information acquired from the terminal device 12, and storing the processing results in the auxiliary storage device 18. Furthermore, the activity information processing unit 28, in cooperation with the artificial intelligence unit 30 and the auxiliary storage device 18, generates activity information performed by the main participant 52 and the secondary participants 50 and 51 in the virtual space, and stores the generated activity information in the auxiliary storage device 18. In addition, the activity information processing unit 28 has the function of performing mutual translation processing between the language included in the image information, image data, sound information and sound data, and text data and other languages. Because the activity information processing unit 28 has the function of performing translation processing, the language included in the auxiliary information acquired from the external computer 13 can be translated into the language included in the activity information of the virtual space.

[0030] Furthermore, the activity information processing unit 28 may be configured to process information acquired from the terminal device 12 and to determine the content of activities performed by the main participant 52 in the virtual space B1 by cooperating with the artificial intelligence unit 30 and the auxiliary storage device 18. For example, the activity information processing unit 28 may determine the content of the main participant 52's activities from information input by the input device 43 of the terminal device 12. Alternatively, the activity information processing unit 28 may determine the content of activities based on information such as voice, text, images, and videos included in the activity information performed in the virtual space B1. In addition, the activity information processing unit 28 has the function of generating characteristics of the secondary participant 51 in cooperation with the artificial intelligence unit 30 and the auxiliary storage device 18. The characteristics of the secondary participant 51 include their position in the virtual space B1, their actions, statements, and attitudes in the virtual space B1, etc. The characteristics of the secondary participant 51 are generated according to the content of activities performed by the main participant 52, which is modeled after the activity partner of the user 15 in the real world, that is, it is modeled after the activity partner.

[0031] The activity information processing unit 28 may set characteristics for the sub-activator 51 such as agreeing with and supporting the statements of user 15, disagreeing with or questioning the statements of user 15, or having opinions different from those of user 15. Characteristics such as disagreeing with or questioning the statements of user 15, having opinions different from those of user 15, or having higher experience than user 15 in the field in which user 15 is active are examples of characteristics that user 15 struggles with in real-world activities.

[0032] The activity information processing unit 28, in cooperation with the artificial intelligence unit 30, can set the characteristics of the sub-operator 51 based on the "characteristics that user 15 finds difficult to work with as a subordinate" obtained from the terminal device 12. Furthermore, the activity information processing unit 28, in cooperation with the artificial intelligence unit 30, can set the characteristics of the sub-operator 51 to be generated in the current activity based on the past activity history of the main operator 52 and the characteristics of the sub-operator 51 that user 15 found difficult to work with as a subordinate.

[0033] The activity information processing unit 28 may determine the content of activities that the sub-activator 51 and the main activator 52 will perform in the virtual space B1 based on one or more items from among the degree of growth (level) of the user 15's activity partner, the characteristics of the user 15, and the progress of the activity. For example, the higher the degree of growth of the user 15, the more times the sub-activator 51 will make statements opposing the user 15's statements. Also, compared to when the user 15 is cautious, the more times the sub-activator 51 will make statements in agreement with the user 15's statements. Furthermore, the higher the progress of the user 15's activity, the fewer times the sub-activator 51 will make statements responding to the user 15's statements. Note that a relatively high number of activities indicates a relatively high progress in the activity.

[0034] Furthermore, the activity information processing unit 28 has the function of sending activity information processed by the information management device 11 to the terminal device 12. In addition, the activity information processing unit 28 has the function of acquiring auxiliary information necessary for various processing and generation performed by the activity information processing unit 28, the evaluation information processing unit 29, and the artificial intelligence unit 30 from an external computer 13. The auxiliary information includes image information and image data, sound information and sound data, text data, etc.

[0035] Furthermore, the activity information processing unit 28, in cooperation with the artificial intelligence unit 30, has the function of converting sound information and words contained in sound data of activity information acquired from the terminal device 12 into text data. Furthermore, the activity information processing unit 28, in cooperation with the artificial intelligence unit 30, has the function of converting sound information and words contained in sound data of activity information performed by the sub-activist 51 and the main activist 52 in the virtual space B1 into text data.

[0036] Furthermore, the activity information processing unit 28, in cooperation with the artificial intelligence unit 30, has the function of estimating the user's emotions from image information and image data of activity information acquired from the terminal device 12 and converting it into text data. The user's emotions include joy, satisfaction, anger, sadness, calmness, relaxation, enjoyment, surprise, concentration, boredom, sleepiness, excitement, interest, comfort, discomfort, relief, relaxation, agreement, disagreement, objection, doubt, confusion, etc. These emotions can be estimated by processing the eyelid opening, gaze, eyebrow movement, presence or absence of nose wrinkles, mouth movement, mouth opening, pupil dilation, etc., contained in the image of the user's upper body, including the face. In addition, these emotions can also be estimated from the upper body movements of the subject, such as whether or not they tilted their head, whether or not they nodded, hand movements, etc. The estimated emotions can each be quantified and a table or graph can be generated.

[0037] Furthermore, since the technology for analyzing a subject's emotions based on image information including the subject's face is publicly known, as shown in, for example, Japanese Patent Publication No. 6868422, Japanese Patent Publication No. 6703893, Japanese Patent Publication No. 6042015, Japanese Patent Publication No. 3953024, Japanese Patent Publication No. 4458888, Japanese Unexamined Patent Publication No. 2015-229040, Japanese Unexamined Patent Publication No. 2018-32164, Japanese Unexamined Patent Publication No. 2022-139436, Japanese Unexamined Patent Publication No. 2020-184216, etc., a detailed explanation of it will be omitted.

[0038] The evaluation information processing unit 29 works in cooperation with the artificial intelligence unit 30 to determine the user's growth level based on activity information acquired from the terminal device 12, activity information performed by the sub-operators 50 and 51, various information acquired from the external computer 13, and information and data stored in the auxiliary storage device 18. The higher the user's growth level, the higher the evaluation information it generates. User 15's growth is judged based on the number of activities, the duration of activities, the number of times they spoke during activities, the number of times Sub-Activity 51 expressed agreement during activities, the number of times Sub-Activity 51 nodded during activities, the number of times Sub-Activity 51 expressed gratitude during activities, the number of times Sub-Activity 51 expressed admiration during activities, the number of times Sub-Activity 51 said "I understand" during activities, the number of times Sub-Activity 51 said "I acknowledge" during activities, the number of times Sub-Activity 51 said "I will use the product or service" during activities, the number of times Sub-Activity 51 said "I will sign a contract" during activities, etc.

[0039] The evaluation information processing unit 29, in cooperation with the artificial intelligence unit 30, determines, for example, that the more times the main participant 52 in virtual space B1 engages in activities, the higher the degree of user 15's growth. It also determines that the longer the duration of the main participant 52's activities in virtual space B1, the higher the degree of user 15's growth. Furthermore, it determines that the more times the secondary participant 51 speaks during each activity, the higher the degree of user 15's growth. It also determines that the more times the secondary participant 51 agrees during each activity, the higher the degree of user 15's growth. And it determines that the more times the secondary participant 51 expresses gratitude during each activity, the higher the degree of user 15's growth.

[0040] The more times the sub-partner 51 utters words of emotion during a single activity, the higher the degree of user 15's growth is judged to be. The more times the sub-partner 51 utters the words "I understand" during a single activity, the higher the degree of user 15's growth is judged to be. The more times the sub-partner 51 utters the words "I understand" during a single activity, the higher the degree of user 15's growth is judged to be. The more times the sub-partner 51 utters the words "I will use the product or service" during a single activity, the higher the degree of user 15's growth is judged to be. The more times the sub-partner 51 utters the words "I will sign the contract" during a single activity, the higher the degree of user 15's growth is judged to be. The evaluation information processing unit 29 makes the above-mentioned various judgments according to the content of the activity and the partner in the activity conducted in the virtual space B1.

[0041] Furthermore, the evaluation information processing unit 29 may provide the terminal device 12 with tests tailored to the user 15's characteristics, progress of activities, and activity content. The evaluation information processing unit 29 can also obtain the answers to the tests taken by the user 15 and determine the user 15's level of growth based on the results. The higher the score the user 15 obtains on the tests, the higher the user 15's level of growth is judged to be. The evaluation information processing unit 29 can display the evaluation information as a score. The evaluation information processing unit 29 also has the function of storing the generated evaluation information in the auxiliary storage device 18 and sending the evaluation information to the terminal device 12.

[0042] When the program is run, the artificial intelligence unit 30 works in cooperation with the activity information processing unit 28, the evaluation information processing unit 29, and the auxiliary storage device 18 to perform various processes. The processes performed by the artificial intelligence unit 30 include a learning phase, an inference phase, etc. The information and data that the artificial intelligence unit 30 processes include image information, sound information, image data, sound data, text data, models, etc.

[0043] The artificial intelligence unit 30 outputs processing results by processing the input data to be learned with a training model during the learning phase, for example, the machine learning phase. The training model includes the model before machine learning and the model during machine learning. The artificial intelligence unit 30 also trains the training model based on the error by comparing the processing results with the correct data (correct labels) and generates a trained model. During the inference phase, the artificial intelligence unit 30 outputs inference results by processing the data to be inferred with the trained model.

[0044] The processing of input data performed by machine learning includes extracting features from the input data. These features include classification and regression. Classification is the process of classifying and identifying the features of the input data. Regression is the process of understanding the trends of the classified features. In other words, regression includes inferring how the features contained in the input data will change and evolve in the future. The training model and the trained model are stored in the auxiliary storage device 18, and the trained model is updated as machine learning is repeated.

[0045] The machine learning performed by the Artificial Intelligence Department 30 includes three types: supervised learning, unsupervised learning, and reinforcement learning. In supervised learning, input data is processed by a learning model to obtain output data, the output data is compared with the correct answer data, and the learning model is trained based on the error between the output data and the correct answer data to generate a trained model. Unsupervised learning is a method of learning using training data that does not contain the correct answer, and it is a method of extracting features of the training data, such as regularity, patterns, trends, etc. Reinforcement learning is a method that uses trial and error based on output data to find patterns of inference results that can obtain relatively good results, such as "it is desirable for the virtual participant to act in this way in correspondence with the partner and activity content" in order to achieve a given objective (prompt).

[0046] Furthermore, when the processor 16 runs a program, the artificial intelligence unit 30 has the function of outputting inference results that conform to the prompts input to the trained model. In this embodiment, when a prompt is input, the artificial intelligence unit 30 has the function of automatically generating facilitative information to promote the growth of the user 15's activity level (ability) when the user 15 is active in the real world, by using various information and data used in the training and inference stages, inference results, various information and data acquired from the terminal device 12, various information and data acquired from the external computer 13, and various information and data stored in the auxiliary storage device 18.

[0047] In the artificial intelligence unit 30, based on prompts input to the trained model, activity information recommended to user 15 to promote user 15's activity level, activity information performed by the main activator 52 in virtual space B1 to promote user 15's growth, etc., are automatically generated as promotion information. Prompts input to the trained model include activity partners in virtual space B1, activity content in virtual space B1, user 15's occupation, user 15's occupational duties, user 15's occupational position / status, years of occupational experience, hobbies and interests, etc. Prompts input to the trained model may be input by user 15 using terminal equipment 12 and sent to information management device 11, or they may be automatically generated by the artificial intelligence unit 30 based on the activity content of the main activator 52 and sub-activators 50, 51, 51 in virtual space B1, etc.

[0048] The artificial intelligence unit 30 can, for example, output activity information that is desirable for the auxiliary operators 50 and 51 to perform, and output information and data that is useful for promoting the growth of user 15, based on various information and data acquired from terminal devices 12 and external computers 13, and various information and data stored in auxiliary storage devices 18. Here, desirable activities are those that are expected to be useful for the growth of user 15 in the real world.

[0049] Furthermore, the artificial intelligence unit 30 stores promotional information to facilitate the growth of user 15 in the auxiliary storage device 18. In addition, the machine learning performed by the artificial intelligence unit 30 aims to improve the quality of activity information performed by the main agent 52 and the quality of the evaluation information it generates. The higher the relative quality of the activity information, the higher the relative contribution to user 15's growth.

[0050] In this embodiment, the information and data included in the activity information correspond to the input data. For example, the information management device 11 generates activity information of the sub-activator 51, sends that activity information to the terminal device 12, and performs reinforcement learning by awarding points (rewards) to the artificial intelligence unit 30 only when the user 15's growth level has relatively increased. By performing such reinforcement learning, the learning accuracy of the artificial intelligence unit 30 is further improved. Whether or not the user 15's growth has been promoted is determined, for example, by whether or not the score included in the evaluation information has increased. The score included in the evaluation information will be described later.

[0051] The artificial intelligence unit 30, in cooperation with the activity information processing unit 28 and the auxiliary storage device 18, may randomly change the characteristics, attitude, and statements of the secondary activator 51, depending on the secondary activator 51 who is the partner of the primary activator 52 in the virtual space B1, the content of the activities performed in the virtual space B1, and the occupation, industry, age, position, characteristics, attitude, and statements of the primary activator 52. Furthermore, even if the content of the activities performed in the virtual space B1 is the same and the occupation, industry, age, position, characteristics, etc. of the primary activator 52 are the same, the artificial intelligence unit 30 may randomly change the characteristics, attitude, and statements of the secondary activator 51. For example, characteristics that are not too complex may not be set for the secondary activator 51, multiple secondary activators 51 with similar characteristics may not be generated, and the characteristics of multiple secondary activators 51 may not be biased. In other words, the information management device 11 can change the difficulty level of the activities that the user 15 performs in the virtual space B1. Therefore, user 15 can improve their ability to adapt to activities performed in virtual space B1.

[0052] The artificial intelligence unit 30 can use a neural network as a learning model to realize machine learning. A neural network has an input layer, an intermediate layer (hidden layer), and an output layer. The intermediate layer is configured to make the input information useful for the output layer. Furthermore, the artificial intelligence unit 30 can perform deep learning in realizing the intermediate layer of the neural network. In deep learning, the intermediate layer is multi-layered with multiple types of stages (nodes), and weights and biases are assigned to the functions (features) contained in the information. Deep learning can reduce noise in the information and data input to the learning model because it automatically instructs the intermediate layer to focus on the functions (features).

[0053] Furthermore, the artificial intelligence unit 30 includes general-purpose natural language processing learning models, such as large-scale language models that have learned from vast amounts of data. Natural language processing involves the computer understanding text data and audio information written in natural language and executing processing according to the activities performed in the virtual space B1 and the characteristics of the secondary participants 51. Natural language processing combines processes such as morphological analysis, syntactic analysis, semantic analysis, contextual analysis, and intent analysis to process natural language, enabling machine translation, text summarization, speech recognition, and more.

[0054] A language model is a type of probabilistic model used in natural language processing, and it is a model that probabilistically predicts under what conditions a given word or sentence is likely to be used as natural language. Language models are used to automatically generate words and sentences that are likely to appear based on the context when predicting the next word or sentence, by calculating the occurrence probability of a given word sequence or sentence, or by comparing the occurrence probabilities of multiple word sequences or sentences. The artificial intelligence unit 30 processes the sound information and language contained in the sound data acquired from the terminal device 12 using a large-scale language model to generate text data.

[0055] Furthermore, the artificial intelligence unit 30 repeatedly learns on its own through deep learning during the machine learning process, and based on the characteristics of the information and data it discovers during that learning process, the relationships between pieces of information, and the relationships between pieces of data, it automatically generates new information and data. In other words, it functions as generative artificial intelligence. The relationships between pieces of information and the relationships between pieces of data include correlation and causation.

[0056] When the artificial intelligence unit 30 functions as a generative artificial intelligence unit, it can perform text generation, image generation, video generation, and speech generation. Text generation is a function that, when a prompt (in text format), such as a question or command, is input, analyzes the content and intent of the prompt, and uses information and data stored in the auxiliary memory to automatically generate a response (in text format) to the prompt. Because it utilizes a large-scale language model, natural and highly accurate responses can be obtained.

[0057] Image generation is a function that automatically generates an original image that closely resembles the image of the prompt (in text format) by using information and data stored in the auxiliary storage device 18. For example, image generation AIs such as Stable Diffusion, MidJourney, and Dali2 are known.

[0058] Video generation is a function that automatically generates an original video that closely resembles the image of a prompt (in text format) by using information and data stored in the auxiliary storage device 18 in response to an input prompt. For example, the Gentoo video generation AI is well known.

[0059] Voice generation is a function that automatically generates original voice data (answers, music, etc.) in response to input prompts (in voice or text format) using information and data stored in the auxiliary storage device 18. Furthermore, by training it with a large amount of voice data from a specific person, it can read various texts in the exact same voice quality as that person, even when that person is not present. For example, the voice generation AI known as Balui is a well-known example.

[0060] The auxiliary storage device 18 is implemented by one or more configurations, either by being located inside the main body of the information management device 11 or by being located outside the main body. The auxiliary storage device 18 stores applications run by the processor 16, information and data before processing by the processor 16, and information and data as a result of processing by the processor 16. The applications stored in the auxiliary storage device 18 include non-temporary programs, manuals, configuration files, data storage files, data, various libraries, etc. The information stored in the auxiliary storage device 18 also includes hypertext data that constitutes web pages on a website, etc.

[0061] Furthermore, as shown in Figure 2, the auxiliary storage device 18 implements an image information storage unit 31, an audio information storage unit 32, a text data storage unit 33, an evaluation information storage unit 34, a supplementary information storage unit 35, a user information storage unit 36, a learning data storage unit 37, an activity information storage unit 38, and the like. The image information storage unit 31 stores image information and image data included in activity information acquired from terminal devices 12, image information and image data included in activity information generated by the information management device 11, and image information and image data included in information acquired from an external computer 13.

[0062] The sound information storage unit 32 stores sound information and sound data included in activity information acquired from terminal devices 12, sound information and sound data included in activity information generated by the information management device 11, and sound information and sound data included in information acquired from external computers 13.

[0063] The text data storage unit 33 stores text data included in activity information acquired from terminal devices 12, sound information included in activity information acquired from terminal devices 12 and text data converted from sound data, text data included in activity information generated by the information management device 11, and text data included in information acquired from external computers 13. The evaluation information storage unit 34 stores evaluation information generated by the evaluation information processing unit 29. The supplementary information storage unit 35 stores various information and data acquired from external computers 13.

[0064] The user information storage unit 36 ​​stores user information and user registration information acquired from the terminal device 12. The user information stored in the user information storage unit 36 ​​may also include the activity history of activities that user 15 has performed in the virtual space B1 in the past. The activity history includes the date of each activity, the number of times the activity was performed, the activity period, the time required for each activity, the content of each activity, evaluation information for each activity for user 15, the changes in evaluation information, etc. The activity period is the time elapsed since the first activity was performed.

[0065] The learning data storage unit 37 stores various types of information used in machine learning by the artificial intelligence unit 30, as well as information and data processed and output during the learning and inference stages of machine learning. For example, it stores training data and ground truth data, training models, trained models, large amounts of data for natural language processing, large-scale language models, and the like.

[0066] The activity information storage unit 38 stores activity information acquired from the terminal device 12, activity information of the secondary participant 51 and activity information of the primary participant 52 generated by the information management device 11, screen data provided to the terminal device 12, characteristics and features of the secondary participant 51 and primary participant 52, images of the avatars of the secondary participant 51 and primary participant 52, image data for generating the virtual space B1, and the like.

[0067] The communication device 20 includes devices, equipment, and standards for connecting the information management device 11 to the network 14 via at least one of either a wireless communication system or a wired communication system. The hardware constituting the communication device 20 includes, for example, a LAN card, a network adapter, a network interface card, a communication cable, a communication antenna, a communication port, etc.

[0068] (Configuration of terminal equipment) Terminal device 12 is a computer used and operated by user 15. Terminal device 12 includes, for example, portable computers and fixed computers. Portable computers include smartphones and tablet computers. Fixed computers include desktop computers, notebook computers, etc.

[0069] The terminal device 12 is connected to the information management device 11 and the external computer 13 via the network 14. As shown in Figure 3, the terminal device 12 includes a main unit (casing), a processor 40, main memory 41, auxiliary storage 42, an input device 43, an output device 44, a communication device 45, etc. The processor 40 is located inside the main unit and may consist of a central processing unit (CPU) that integrates an arithmetic unit (arithmetic circuit) and a control device (control circuit). The processor 40 is communicated via a communication bus 46 to the main memory 41, auxiliary storage 42, input device 43, output device 44, communication device 45, etc. The processor 40 has a configuration that comprehensively controls other devices and circuits located inside the main unit and devices and circuits located outside the main unit.

[0070] The processor 40 processes information by running non-temporary programs. The information processed by the processor 40 includes image information and image data, sound information and sound data, text data, signals, etc. Text includes characters, numbers, sentences, symbols, figures, etc. Images include video, moving images, still images, photographs, etc. The processing performed by the processor 40 includes calculations, decisions, comparisons, control, etc.

[0071] The processes performed by the processor 40 include reading information from the auxiliary storage device 42, executing applications obtained from the information management device 11 and the external computer 13, processing and making decisions on information obtained from the information management device 11 and the external computer 13, adding, changing and updating information stored in the auxiliary storage device 42, and sending the information and data processed by the processor 40 to the information management device 11, etc.

[0072] The main memory 41 is a volatile memory device and a non-temporary storage medium. The main memory 41 is implemented, for example, by RAM (Random Access Memory). A volatile memory device retains information, data, and instructions when power is supplied, and erases the information, data, and instructions when power is not supplied. The main memory 41 functions as a work area and a buffer area when the processor 40 executes processing of programs, data, instructions, etc.

[0073] The auxiliary storage device 42 is a non-volatile storage device and a non-temporary storage medium. A non-volatile storage device retains information, data, and instructions when power is supplied, and can retain information, data, and instructions even when power is not supplied. Non-temporary applications, programs, instructions, information, and data are stored in the auxiliary storage device 42. In addition, information and data processed by the processor 40 are stored in the auxiliary storage device 42. The information and data stored in the auxiliary storage device 42 include the processing results of the processor 40, various data, the operation contents of the input device 43, control signals to the output device 44, etc.

[0074] The processor 40 reads and executes a non-temporary program stored in the auxiliary storage device 42, processes the operation details of the input device 43, the data and information obtained by operating the input device 43, the content output by the output device 44, the signals output via the communication device 45, and the signals input via the communication device 45, and also performs the process of storing the information in the auxiliary storage device 42.

[0075] The auxiliary storage device 42 has a larger capacity than the main memory device 41, and operates according to input and output commands from the processor 40. The auxiliary storage device 42 is implemented, for example, by a head and a non-temporary storage medium 42A. The head writes information and data to the storage medium 42A and reads information and data from the storage medium 42A. The auxiliary storage device 42 is implemented by a magnetic disk, optical disk, flash memory, etc. An example of a magnetic disk is a hard disk drive. An example of an optical disk is a compact disc, digital video disc, Blu-ray disc, etc. Flash memory is a type of semiconductor memory, and an example of a flash memory is an SD memory card, USB flash drive, solid state drive, etc. The storage medium 42A may be configured to be attachable to and detachable from the main unit.

[0076] The input device 43 is a device operated by the user 15, and the input device may consist of devices such as a display device 47, a keyboard, a mouse, a touchpad, operation buttons, a microphone, and an image acquisition device. The display device 47 is implemented by a display, such as a liquid crystal display or an organic electroluminescent display. The display device 47 displays a screen 48 as shown in Figure 4. The screen 48 displays images, operation buttons, operation tabs, etc. The microphone is an electronic component that converts acquired sound data into an electrical signal and outputs it. The microphone may be directly attached to the main unit or connected to the main unit via a cable.

[0077] The image acquisition device photographs an object to generate an image, converts the generated image into an electrical signal, and outputs it. The image acquisition device includes, for example, a camera, scanner, barcode reader, etc. The image acquisition device may be directly mounted on the main unit or connected to the main unit via a cable. The objects photographed by the image acquisition device include scenery, people, documents, barcodes, QR codes (registered trademark), etc. The images include videos, still images, photographs, etc. Images generated by the image acquisition device are stored in an auxiliary storage device. In addition, the camera of the image acquisition device photographs the user 15, and the image information acquired by the camera is sent from the terminal device 12 to the information management device 11.

[0078] The devices included in the input device 43 are appropriately selected depending on whether the terminal equipment 12 is a portable terminal or a fixed terminal, and the mounting structure to the main unit is also appropriately selected. In other words, the input device 43 has a structure that is directly attached to the main unit, or a structure that is connected to the main unit via a cable.

[0079] The input device 43 is operated when inputting information and data to the terminal device 12, when the terminal device 12 executes various processes, when the terminal device 12 sends various information and data to the network 14, when the terminal device 12 acquires various information and data via the network 14, etc. The information and data input to the terminal device 12 by the input device 43 includes text data, image data, sound data, etc. The information acquired by the terminal device 12 via the auxiliary storage device 42 and the network 14 includes non-temporary programs, text data, image data, sound data, etc.

[0080] The output device 44 includes devices such as a display device 47, a printer, and a speaker. The display device 47 is the same as the display device 47 in the input device 43. The speaker is a device that converts electrical signals contained in information and data into sound information and outputs it. The speaker may be directly attached to the main unit or connected to the main unit by a cable. The printer prints information and data onto paper using toner or ink and outputs it.

[0081] The communication device 45 includes devices, equipment, and standards for connecting the terminal device 12 to the network 14 by at least one of the following communication systems: a wireless communication system or a wired communication system. The devices and equipment for connecting the terminal device 12 to the network 14 include cables, antennas, routers, communication circuits, communication ports, communication connectors, communication hubs, etc.

[0082] (An example of an information management method)

[0083] (1) Operations and processes performed on terminal equipment The information management system 10 may implement an information management method as shown in Figure 5. In step S10, user 15 can operate the terminal device 12 to run a web browser and access a website by selecting a predetermined URL. User 15 can transmit user information from the terminal device 12 to the information management device 11. User information includes user 15's name, occupation, occupational duties, occupational position / status, years of occupational experience, hobbies and interests, gender, date of birth, address, email address, identification number, password, etc. The identification number is unique information that identifies multiple users 15 from each other.

[0084] When user 15 transmits user information from terminal device 12 to information management device 11, user registration is performed in information management device 11. Once user registration is performed in information management device 11, terminal device 12 is connected to information management device 11 via network 14, and services provided by information management device 11 can be used on terminal device 12. User 15 may be singular or multiple. If there are multiple users 15, multiple users 15 operate separate terminal devices 12, and each terminal device 12 is connected to information management device 11.

[0085] When terminal device 12 is connected to information management device 11, in step S11, it can obtain information about virtual space B1 from information management device 11. Information about virtual space B1 includes, for example, images of virtual space B1. In step S11, terminal device 12 displays display areas A1, A2, and A3 on the screen 48 of display device 47, for example, as shown in Figure 4. Display area A1 displays images of virtual space B1. Therefore, by operating terminal device 12, user 15 can enter and exit virtual space B1.

[0086] Furthermore, the system may be configured so that user 15 can input characteristics that make them unsuitable as a subordinate by operating the input device 43. For example, characteristics such as disagreeing with or questioning user 15's statements, having different opinions from user 15, or having more experience than user 15 in the field in which user 15 operates can be input as characteristics that make them unsuitable as a subordinate. Experience refers to, for example, the number of years of experience in the field, the presence or absence of qualifications in the field, etc.

[0087] When user 15 enters virtual space B1, the main avatar (character) representing user 15, named Main Activator 52, is displayed in virtual space B1. Main Activator 52 can perform actions within virtual space B1. User 15 can input the details of their actions and their partners within virtual space B1 by operating the input device 43.

[0088] Alternatively, the activity environment management unit 27 of the information management device 11 may be configured to automatically set the activity content and activity partners within the virtual space B1. In this case, the activity environment management unit 27 automatically sets the activity content and activity partners within the virtual space B1 based on the user 15's past activity history. For example, the activity environment management unit 27 sets the activity content that can contribute to the growth of the user 15's teaching ability, and sets the characteristics of the co-worker 51 who will be the activity partner, based on the user 15's past activity history.

[0089] Display area A2 displays, for example, a speech box 60. Within the speech box 60, speeches from user 15, co-involved participant 51, and main participant 52 are displayed as text data. Display area A3 displays, for example, an evaluation box 61. Within the evaluation box 61, for example, evaluation information is displayed as text data. The information displayed on screen 48, such as display areas A1, A2, A3, virtual space B1, co-involved participant 51, main participant 52, etc., is provided from the information management device 11 to the terminal device 12.

[0090] The terminal device 12 can store activity information performed by the user 15 when operating the terminal device 12 in the auxiliary storage device 42 in step S11. The activity information includes text data, sound information and sound data, image information and image data, etc. Text data includes characters, sentences, etc. Sound information and sound data includes voice, music, and sounds. Image information and image data include photographs, illustrations, still images, and videos.

[0091] While the main operator 52 is active in the virtual space B1, or after the main operator 52 has finished active in the virtual space B1, the terminal device 12 can send activity information to the information management device 11 in step S12. The activity information that the terminal device 12 sends to the information management device 11 in step S12 includes the "characteristics that are difficult to deal with as a subordinate" entered by the user 15 by operating the input device 43. Also, while the main operator 52 is active in the virtual space B1, the terminal device 12 can acquire activity information from the information management device 11 in step S13. The activity information that the terminal device 12 acquires from the information management device 11 includes text data, sound information and sound data, image information and image data.

[0092] The activity information acquired by terminal device 12 from information management device 11 may include evaluation information. The timing of terminal device 12 acquiring activity information from information management device 11 in step S13 may be either while the main participant 52 is active in virtual space B1 (in real time) or after the main participant 52 has finished their activities in virtual space B1. Terminal device 12 may perform steps S11, S12, and S13 in parallel.

[0093] The terminal device 12 can output activity information from its output device 44 while the main user 52 is active in the virtual space B1, or in step S14 after the main user 52 has been active in the virtual space B1. For example, text data and image data included in the activity information can be displayed in any of the display areas A1, A2, or A3 of the display device 47. In addition, sound information and sound data included in the activity information can be output from the speaker or earphones of the output device 44. In step S14, the activity information output from the output device 44 includes one or more activity information from the activity information sent from the terminal device 12 to the information management device 11 and the activity information acquired by the terminal device 12 from the information management device 11.

[0094] (2) Processing performed by the information management device In step S20 shown in Figure 5, the information management device 11 provides a website at a predetermined URL on the network 14. When a terminal device 12 is accessed, in step S21, the information management device 11 provides the web pages and display areas A1, A2, and A3 included in the website to the terminal device 12. The information management device 11 may allow the secondary participant 51 and the primary participant 52 to enter and exit the virtual space B1. Both the secondary participant 51 and the primary participant 52 are displayed as avatars in the virtual space B1.

[0095] The secondary participant 51 and the primary participant 52 can act within the virtual space B1 in step S22. During their activities in the virtual space B1, the secondary participant 51 and the primary participant 52 can make statements, gestures, etc. Statements and gestures made by the secondary participant 51 may include statements that agree with the primary participant 52's statements, statements that disagree with the primary participant 52's statements, or statements that are unrelated to the primary participant 52's statements.

[0096] Furthermore, the primary activator 52 can also play roles such as encouraging the secondary activator 51 to speak, broadening the discussion, and supporting the convergence of the discussion and reaching a consensus. Specifically, the primary activator 52 can provide guidance to the secondary activator 51 in the meeting, engage in conversations with the secondary activator 51, make statements, and use gestures. The conversations, statements, and gestures performed by the primary activator 52 may include content that agrees with the secondary activator 51's statements, content that disagrees with the secondary activator 51's statements, and content that encourages the secondary activator 51 to speak more often.

[0097] Furthermore, if the secondary participant 51 is active in the virtual space B1, in step S23, the information management device 11 can acquire activity information from the terminal device 12. Moreover, in step S24, whether the secondary participant 51 is active in the virtual space B1 (in real time) or has finished their activities in the virtual space B1, the information management device 11 can send the activity information to the terminal device 12.

[0098] The activity information sent from the information management device 11 to the terminal device 12 includes text data, sound information and sound data, image information and image data. The activity information sent from the information management device 11 to the terminal device 12 may be either corresponding to the activity information acquired from the terminal device 12, or generated independently by the information management device 11 regardless of the activity information acquired from the terminal device 12.

[0099] Furthermore, the activity information sent from the information management device 11 to the terminal device 12 includes evaluation information that assesses the activities performed by the main participant 52 in the virtual space B1. In other words, the information management device 11 can acquire, specifically generate, evaluation information that assesses the activities performed by the main participant 52 in the virtual space B1 in step S24, and can also feed back the generated evaluation information to the terminal device 12. The timing of the information management device 11 feeding back the evaluation information to the terminal device 12 can be either while the main participant 52 is active in the virtual space B1, or after the main participant 52 has been active in the virtual space B1.

[0100] Furthermore, the information management device 11 may perform steps S22, S23, and S24 in parallel. In other words, the information management device 11 can also set the characteristics of the sub-operator 51 in step S22 based on the activity information acquired from the terminal device 12 in step S23.

[0101] The information management device 11 processes activity information acquired from the terminal device 12 in step S25 and stores it in the auxiliary storage device 18, regardless of whether the secondary operator 51 and the primary operator 52 are active in the virtual space B1 or after their activities in the virtual space B1. The information management device 11 can store activity information of the activities performed by the secondary operator 51 and the primary operator 52 in the virtual space B1 in the auxiliary storage device 18 in step S25. Furthermore, the information management device 11 stores the activity information sent to the terminal device 12 in step S24 in the auxiliary storage device 18.

[0102] (Specific example) The evaluation information acquired by the information management device 11 in step S24 is an evaluation of the activities of the main participant 52 in the virtual space B1. The evaluation information includes items such as an overall evaluation of the activities performed by the main participant 52 in the virtual space B1, leadership skills, explanatory skills, responsiveness, advice skills, listening and empathy skills, positive points, areas for improvement, provision of new perspectives, and hints for improving the overall evaluation. Each item included in the evaluation information is generated as text data along with a score. It may also include the activity content, that is, whether or not the activity objective was achieved, and whether or not the test was passed or failed. For example, if the co-partner participant 51 made a statement that was consistent with the activity objective, they may be evaluated as having passed the test. Conversely, if the co-partner participant 51 did not make a statement that was consistent with the activity objective, they may be evaluated as having failed the test.

[0103] The information management device 11 generates evaluation information based on evaluation criteria, activity details in the virtual space B1, and activity information of the main participant 52. The evaluation criteria used to generate the evaluation information are stored in the auxiliary storage device 42. The evaluation criteria may be the same or different regardless of the activity details and the activity partner. Furthermore, the evaluation criteria may differ depending on the user 15's age, number of activities, activity period, etc.

[0104] For example, the higher the age of user 15, the higher the evaluation criteria level can be set; the more times user 15 has been active, the higher the evaluation criteria level can be set; the longer the duration of user 15's activity, the higher the evaluation criteria level can be set. User 15's age is determined from the user information. The number of times and duration of user 15's activity are determined from the history of activities performed by the main participant 52 in virtual space B1.

[0105] Furthermore, the technology for evaluating individuals and meetings by processing information obtained from the subjects of evaluation (users), such as image data, sound data, and text data, is publicly known, as described in publications such as WO2009-144811 and JP 2011-66794. Therefore, a detailed explanation of this technology will be omitted.

[0106] User 15's statements are judged based on whether or not there are logical leaps in the content of the statements, whether or not the statements are solely about the purpose of the activity, and whether or not User 15 has their own opinion on the purpose of the activity. User 15's attitude, gestures, and emotions are judged from the information and data sent from terminal device 12 to information management device 11.

[0107] Furthermore, if User 15's statements include phrases like "I agree" or "I think so too," their listening and empathy skills will be evaluated as relatively high. Also, if User 15 nods in response to statements from either the co-initiator 51 or the main initiator 52, their listening and empathy skills will be evaluated as relatively high. If User 15's statements include phrases like "I disagree" or "I don't think so," their listening and empathy skills will be evaluated as relatively low. Also, if User 15 tilts their head in confusion after hearing what co-initiator 51 says, their listening and empathy skills will be evaluated as relatively low.

[0108] If the number of times Assistant Participant 51 expressed gratitude during the activity is relatively high, their responsiveness and proposal skills will be evaluated as relatively high. If the number of times Assistant Participant 51 expressed admiration during the activity is relatively high, their explanatory, leadership, and lecture skills will be evaluated as relatively high. If the number of times Assistant Participant 51 said "I understand" during the activity is relatively high, their explanatory, leadership, and lecture skills will be evaluated as relatively high. If the number of times Assistant Participant 51 said "I understand," "I will use the product or service," "I will sign the contract," etc., during the activity is relatively high, their sales skills will be evaluated as relatively high.

[0109] Furthermore, if the number of times User 15 makes a statement within the allotted time is equal to or greater than a predetermined number, it will be evaluated as good. If the number of times User 15 makes a statement within the allotted time is less than a predetermined number, it will be evaluated as an area that needs improvement.

[0110] Furthermore, the technology for analyzing and evaluating the statements of subjects based on sound information and sound data obtained from them is publicly known, as shown in, for example, Japanese Patent Publication No. 4763028, Japanese Patent Publication No. 5255464, Japanese Patent Publication No. 5267269, etc., so a detailed explanation will be omitted. The new perspective is the provision of topics proposed by User 15 in the activity, etc.

[0111] The information management device 11 can determine the reason why evaluation information for user 15 was generated by statistically processing activity information acquired from terminal devices 12 based on information and data stored in the auxiliary storage device 18. Furthermore, the information management device 11 can infer how the evaluation information for user 15 will change over time by using machine learning on the activity information acquired from terminal devices 12.

[0112] Furthermore, the information management device 11 has a function to suggest lectures that the user 15 should ideally receive in the next stage, videos that the user 15 should ideally watch in the next stage, etc., based on the inference results included in the evaluation information for the user 15. Desirable lectures and videos are lectures and videos that are estimated to help relatively improve the evaluation of the user 15. Desirable lectures and videos are stored in the auxiliary storage device 18, and are, for example, lectures and videos related to DE&I. D stands for Diversity, E stands for Equity, and I stands for Inclusion. DE&I means aiming to create an environment in which "diversity" is "accepted and inclusive," and where people can grow while respecting each other under the provision of "fair" opportunities for each individual.

[0113] Furthermore, the information management device 11 can include the following items in the evaluation information it generates when data included in the activity information acquired from the terminal device 12 and the inference results have been accumulated over a predetermined period. Examples of items that can be included in the evaluation information include the assignment of user 15's daily to-dos (tasks, issues, tasks, etc. that the user should do), the action plan for user 15's next activity in virtual space B1, the characteristics of virtual participants that user 15 should ideally interact with in virtual space B1, and discussion themes that user 15 should ideally discuss in virtual space B1. The above to-dos are generated according to the results of the judgment of user 15's proficiency level in each field (industry / job type) using the number of activities performed by user 15, the number of questions asked, evaluations, etc. In addition, the above to-dos are generated with reference information of the progress of evaluations over a predetermined activity period.

[0114] The evaluation information items generated by the information management device 11 may include biases that the user 15 is unaware of, such as normalization bias. The bias may include an item such as, "Your characteristics tend to be subject to normalization bias." Normalization bias is a mental mechanism in which, when a subject (user) encounters an unexpected situation, they automatically perceive the situation as being within the normal range due to preconceived notions or biases such as "that's impossible."

[0115] The evaluation information generated by the information management device 11 may include rankings assigned to multiple different users 15 within a predetermined period. For example, the evaluations assigned to each activity can be totaled over a predetermined period or a predetermined number of times, and rankings can be assigned to multiple different users 15 by comparing the total evaluations. The predetermined period may be, for example, one month or one year.

[0116] The information management device 11 may have a function to adjust the ranking assigned to user 15 based on the number of user 15 activities and the duration of user 15's activities. For example, it is possible to adjust the ranking so that the more times user 15 has been active, the less likely they are to be ranked, or so on. In addition, users 15 who have performed activities a predetermined number of times or more may be the target for ranking. The evaluation information generated by the information management device 11 may include awarding trophies to users 15 who have achieved an evaluation score of a predetermined number or higher. Furthermore, the cumulative number of activities (sessions) performed in the virtual space B1 may be displayed on screen 48.

[0117] The evaluation information generated by the information management device 11 may include information that quantifies the extent to which the self-efficacy of the sub-operator 51 has increased. Self-efficacy is the recognition that one possesses the ability to achieve a goal. The information management device 11 can estimate the self-efficacy of the sub-operator 51 based on the history and records of interactions between the sub-operator 51 and the user 15.

[0118] The information management device 11 estimates the self-efficacy of the secondary participant 51 based on the user 15's actions in response to the secondary participant 51's actions, such as statements and attitudes. It also quantifies the estimated self-efficacy of the secondary participant 51 and estimates the progression of emotions over time. Reference data for quantifying the estimated self-efficacy of the secondary participant 51 is stored in the auxiliary storage device 18. The reference data has the characteristic that, for example, the more times the user 15 takes a positive action in response to the secondary participant 51's actions within a predetermined time period, the higher the numerical value indicating the secondary participant 51's self-efficacy.

[0119] Furthermore, the information management device 11 may have a function to automatically update and adjust parameters that affect the behavior of the co-operator 51 in real time, so that the estimated value of the co-operator 51's self-efficacy becomes relatively higher while the co-operator 51 and the user 15 are engaged in activities.

[0120] The information management device 11 may have a function to set the characteristics of the sub-activator 51 as a person who does not actually exist at the time the user 15 is active, a historical figure, a person with outstanding achievements in the field of training, etc. For example, if the field of training is management, the information management device 11 can set Drucker as the sub-activator 51. The information management device 11 can then generate characteristics of the sub-activator 51's activities that are in line with Drucker's management abilities. In other words, the sub-activator 51's experience in management is higher than the user 15's experience in management. By working with the sub-activator 51 modeled after Drucker, the user 15 can expect to improve their management abilities.

[0121] Furthermore, in step S12, user 15 may operate the terminal device 12 and upload information about auxiliary activities performed by user 15 and user 15's subordinates in real space (the real world) to the information management device 11. The auxiliary activity information includes text data, image data, and sound data. The information management device 11 may acquire the auxiliary activity information from the terminal device 12 in step S23.

[0122] The information management device 11 may generate auxiliary evaluation information for evaluating the auxiliary activity information by processing the auxiliary activity information acquired in step S23 in step S24. The auxiliary evaluation information includes items such as the actions of the user 15 and subordinates included in the auxiliary activity information, such as remarks, attitudes, gestures, etc. The criteria for evaluating the auxiliary activity information include the criteria for evaluating the activity information described above, as well as criteria for evaluating the supervisor's activities.

[0123] Then, the information management device 11 can send the auxiliary evaluation information to the terminal device 12 in step S24. The terminal device 12 can acquire the auxiliary evaluation information in step S13. The terminal device 12 can output the auxiliary evaluation information using the output device 44 in step S14.

[0124] The information management device 11 may be configured to allow the characteristics of the sub-activators 51 to be set according to the characteristics of the user 15. The characteristics of the user 15 include the user's personality, the user's level of growth, the user's position, the progress of the lecture, etc. For example, if the user 15's characteristics are cautious, the characteristics of the sub-activators 51 can be set so that the number of times each sub-activator 51 speaks will be relatively higher compared to when the user 15's characteristics are proactive.

[0125] Furthermore, the characteristics of the co-involved participant 51 can be set so that as the progress of the activities performed by user 15 increases relatively, the number of times co-involved participant 51's statements include content that is different from the intent of user 15's statements increases relatively. Furthermore, the characteristics of the co-involved participant 51 can be set so that as the progress of the activities performed by user 15 increases relatively, the number of times co-involved participant 51 asks user 15 questions increases relatively.

[0126] Furthermore, the virtual space B1 may be a consultation room. The secondary participant 51 may then operate the terminal device 12 to ask the primary participant 52 various questions in the consultation room. The consultations that the secondary participant 51 asks the primary participant 52 include relationship advice, career advice, investment advice, etc. For example, if the secondary participant 51 asks relationship advice, they can ask the primary participant 52 what actions they should take with their romantic interest to develop or achieve a successful relationship, and as a result, what actions would likely lead to the growth of the secondary participant 51's character.

[0127] Furthermore, when a secondary job seeker (51) seeks career advice, they can consult with the primary job seeker (52) about what kind of job search activities and job opportunities would be most likely to contribute to the growth of their professional skills, based on their past work experience, years of experience, age, skills, and other conditions.

[0128] Furthermore, when a secondary participant 51 seeks investment advice, they can consult with the primary participant 52 about what kind of investment strategy, investment amount, investment stocks, investment period, etc., would be most likely to contribute to the growth of their investment skills, based on their age, investment experience, annual income, investment capital, and other factors.

[0129] When the main activator 52 receives various sub-activists 51 in the consultation room and provides answers and advice, the activity information is sent from the terminal device 12 to the information management device 11 in step S12.

[0130] In step S23, the information management device 11 acquires various responses and advice obtained from the terminal device 12 as activity information and processes it to generate evaluation information for the main participant 52 in the consultation. If the consultation is a love consultation, the information management device 11 infers whether the responses and advice given by the main participant 52 to the co-partner 51 will help the co-partner 51's love life progress smoothly, and generates evaluation information.

[0131] If the consultation is a job change consultation, the information management device 11 infers whether the answers and advice given by the primary activator 52 to the secondary activator 51 are likely to contribute to the growth of the secondary activator 51's professional skills, based on the secondary activator 51's past work experience and years of experience, age, skills, etc., and generates evaluation information. If the consultation is an investment consultation, the information management device 11 infers whether the answers and advice given by the primary activator 52 to the secondary activator 51 are likely to contribute to the growth of the secondary activator 51's investment skills, based on the secondary activator 51's age, investment experience, annual income, investment capital, etc., and generates evaluation information.

[0132] In step S24, the information management device 11 sends the evaluation information generated in response to the consultation to the terminal device 12. In step S13, the terminal device 12 retrieves the evaluation information generated in response to the consultation from the information management device 11.

[0133] As shown in Figures 1 and 3, users 70 who could be the counterparts of user 15 in the real world can also access the information management device 11 by operating terminal device 12A in the real world. As mentioned above, users 70 include subordinates of user 15, customers of user 15, students / job seekers mentored by user 15, and people consulted by user 15. The configuration of terminal device 12A is the same as that of terminal device 12. Users 70 can transmit user information to the information management device 11 from terminal device 12A. User information includes the user 70's name, occupation, occupational duties, occupational position / status, years of occupational experience, hobbies and interests, gender, date of birth, address, email address, identification number, password, etc. The identification number is unique information that identifies multiple users 70 from each other.

[0134] When user 70 transmits user information from terminal device 12A to information management device 11, user registration is performed in information management device 11. Once user registration is performed in information management device 11, terminal device 12A is connected to information management device 11 via network 14, and services provided by information management device 11 can be used by terminal device 12A.

[0135] The user 70 may be a single person or multiple people, and it is also possible for multiple users 70 to each operate separate terminal devices 12A. When a user 70 operates a terminal device 12A and connects to the information management device 11, the information management system 10 may execute the information management method shown in Figure 5. In other words, the information management device 11 may generate a secondary participant 50 that operates in the virtual space B1 in response to the operation of the terminal device 12A. The secondary participant 50 is an avatar (character) that represents the user 70 in the real world. The characteristics of the secondary participant 50 include the position of user 70 in the real world, the position of user 70 in the virtual space B1, actions, statements and attitudes in the virtual space B1, etc. The characteristics of user 15 and primary participant 52 are different from the characteristics of user 70 and secondary participant 50. The characteristics of user 15 and primary participant 52 are different from the characteristics of secondary participant 51.

[0136] The secondary participant 50 can operate in the virtual space B1 in the same manner as the information management method described in Figure 5. The information management device 11 can also cause the primary participant 52 to operate in the virtual space B1 in relation to the secondary participant 50, for example, by showing attitude, making statements, giving advice, making suggestions, etc., in the same manner as the information management method described in Figure 5. Furthermore, the information management device 11 generates evaluation information for the primary participant 52 based on the activities performed by the primary participant 52 towards the secondary participant 50 in the virtual space B1, for example, attitude, statements, giving advice, making suggestions, etc. The information management device 11 also stores the generated evaluation information in the auxiliary storage device 18 and sends it to the terminal device 12.

[0137] (Another example of an information management method 1) The information management system 10 may implement the information management method shown in Figure 6, based on the information management method shown in Figure 5. In step S30, the information management device 11 performs an activity simulation. The activity simulation involves the main participant 52 and the secondary participant 51 performing activities in the virtual space B1. The information management device 11 also generates first evaluation information about the activities of the main participant 52 performing activities in the virtual space B1 and stores the first evaluation information in the auxiliary storage device 18. The activity simulation is performed for the purpose of training the main participant 52 before the main participant 52 and the secondary participant 50 actually perform activities in the virtual space B1.

[0138] In step S31, following step S30, the information management device 11 performs the actual activity. The actual activity is that the main participant 52 and the secondary participant 50, which corresponds to the user 70 of the terminal device 12A, perform their activities in the virtual space B1. In step S31, the information management device 11 also generates second evaluation information about the activities of the main participant 52 performing their activities in the virtual space B1, and stores the second evaluation information in the auxiliary storage device 18.

[0139] Furthermore, the activities of the simulation performed in virtual space B1 are the same as the actual activities performed in virtual space B1. Also, in step S30, the characteristics of the co-operator 51 performing activities in virtual space B1 are the same as the characteristics of the co-operator 50 representing user 70. Thus, the activities of the simulation performed in step S30 are performed to train user 15 at a stage prior to the actual activities performed in step S31. Steps S30 and S31 in Figure 6 are performed before step S24 in Figure 5.

[0140] In step S32, the information management device 11 compares the first evaluation information and the second evaluation information and determines, based on the difference or discrepancy between the two evaluation pieces of information, what kind of activity content, such as attitude, speech, etc., is suitable for the main participant 52 to perform in the virtual space B1. The attitude, speech, etc., suitable for the main participant 52 to perform in the virtual space B1 are determined based on the activity content and the characteristics of the secondary participant 50. In step S33, the information management device 11 stores the activity content determined in step S32 in the auxiliary storage device 18. Alternatively, in step S33, the information management device 11 may train the learning model stored in the learning data storage unit 37 based on the activity content determined in step S32 and generate a trained model.

[0141] (Another example of an information management method 2) The information management system 10 may implement the information management method shown in Figure 7, based on the information management method shown in Figure 5. In step S40, the information management device 11 performs an activity simulation. The activity simulation involves the main participant 52 and the secondary participant 51 performing activities in the virtual space B1. The information management device 11 also generates third evaluation information about the activities of the main participant 52 performing activities in the virtual space B1, and stores the first evaluation information in the auxiliary storage device 18. The activity simulation is performed for the purpose of training the main participant 52 before the main participant 52 and the secondary participant 50 actually perform activities in the virtual space B1.

[0142] In step S41, following step S40, the information management device 11 performs the actual activity. The actual activity is that the main participant 52 and the secondary participant 50, which corresponds to the user 70 of the terminal device 12A, perform their activities in the virtual space B1. In step S41, the information management device 11 also generates fourth evaluation information about the activities of the main participant 52 performing their activities in the virtual space B1, and stores the fourth evaluation information in the auxiliary storage device 18.

[0143] Furthermore, the activities of the simulation performed in virtual space B1 are the same as the actual activities performed in virtual space B1. Also, in step S40, the characteristics of the sub-partner 51 who is active in virtual space B1 are the same as the characteristics of the sub-partner 50 who is modeled after user 70. Steps S40 and S41 in Figure 7 are performed before step S24 in Figure 5.

[0144] In step S42, the information management device 11 compares the third evaluation information and the fourth evaluation information, and based on the difference or discrepancy between the two evaluation pieces of information, determines the activity content suitable for the main participant 52 to perform in the virtual space B1, and stores it in the auxiliary storage device 18. The information management device 11 also proposes the determined activity content to the terminal device 12. The activity content that the information management device 11 proposes to the terminal device 12 in step S42 is one or more of proposals from proposal 1 and proposal 2.

[0145] (1) Proposal 1 Next time, the main participant 52 will propose to terminal device 12 the actions they should take in the actual activity to be conducted in virtual space B1.

[0146] (2) Proposal 2 In the next simulation to be conducted in virtual space B1, the actions that the main participant 52 should take will be proposed to the terminal device 12.

[0147] The actions that the main activist 52 should adopt include attitudes, statements, etc.

[0148] (Effects of the embodiment) In this embodiment, the information management device 11 provides the terminal device 12 with information including a virtual space B1 in which user 15 is active, specifically, a virtual space in which the primary activator 52 is active. Therefore, primary activator 52 and secondary activators 50 and 51 can be active in the virtual space B1, promoting the growth of the primary activator 52's activity level, that is, the growth of user 15's activity level in the real world.

[0149] Furthermore, if the information management device 11 proceeds to step S24 in Figure 5 and generates evaluation information at a later stage than step S33 in Figure 6, it may output evaluation information from a trained model based on the activity information determined in step S32 and stored in the auxiliary storage device 18. Therefore, the evaluation accuracy of the evaluation information generated by the information management device 11 is improved, and the user 15's satisfaction is increased.

[0150] Furthermore, the information management device 11 may proceed to step S24 in Figure 5, at a later stage than step S42 in Figure 7, and provide the terminal device 12 with a suggestion for the next time the main participant 52 will actually engage in activities with the co-partner participant 50 in the virtual space B1. Alternatively, the information management device 11 may proceed to step S24 in Figure 5, at a later stage than step S42 in Figure 7, and provide the terminal device 12 with a suggestion for the next time the main participant 52 will engage in simulation activities with the co-partner participant 51 in the virtual space B1. Therefore, the accuracy of the suggestions provided by the information management device 11 to the terminal device 12 will improve, and user 15 satisfaction will increase.

[0151] The information management device 11 generates evaluation information for the activity in which user 15, for example, is a leader, instructing a special envoy-type assistant 51, which is modeled after a subordinate that user 15 finds difficult to work with, in the virtual space B1. The information management device 11 sends the generated evaluation information to the terminal device 12. Therefore, it can contribute to user 15's growth as a leader in the real world. Furthermore, there is no need for an evaluator to evaluate user 15's activities in the real world. Consequently, scheduling is unnecessary, and costs can be reduced.

[0152] Furthermore, the activities that the sub-activator 51 performs in the virtual space B1 are determined based on one or more items from among the user 15's growth level, user 15's characteristics, and the progress of the activities. Therefore, user 15's growth is more easily promoted. Moreover, the characteristics of the sub-activator 51 generated by the information management device 11 are characteristics that user 15 struggles with as a subordinate in the real world. For this reason, by having user 15's primary activator 52 work together with the sub-activator 51 in the virtual space, user 15 can overcome the characteristics that user 15 struggles with. Therefore, this can contribute to the growth of user 15's leadership skills in the real world.

[0153] Furthermore, the information management device 11 provides the terminal device 12 with evaluation information that assesses the activities of the main participant 52 in the virtual space B1. Therefore, the user 15 can more easily recognize the degree of growth achieved through their activities. In addition, the information management device 11 is configured to provide the terminal device 12 with secondary participants 51 who have higher experience levels than the user 15 in the field of activity. Therefore, the user 15's growth is further facilitated.

[0154] Furthermore, the information management device 11 acquires auxiliary activity information, including real-world activities performed by multiple users 15, from the terminal device 12, evaluates the real-world activities included in the acquired auxiliary activity information, and provides the terminal device 12 with the generated evaluation information. Thus, an evaluation of the users' activities in the real world can be obtained.

[0155] (Other explanations) An example of the technical meaning of the matters disclosed in this embodiment is as follows: Information management device 11 is an example of an information management device and a computer. Processor 16 is an example of a processor. User 15 is an example of a first user. User 70 is an example of a second user. Terminal device 12 is an example of a first terminal device. Terminal device 12A is an example of a second terminal device. Primary activator 52 is an example of a primary activator 52. Sub-activators 50 and 51 are examples of sub-activators. Sub-activator 51 is an example of a first sub-activator. Sub-activator 50 is an example of a second sub-activator. Virtual space B1 is an example of a virtual space. The process shown in Figure 5 is an example of an information management method.

[0156] Step S21 in Figure 5 is an example of the first process. Steps S22-S24 in Figure 5 are an example of the second process. Step S24 in Figure 5 is an example of the third process. Step S30 in Figure 6 is an example of the fourth process. Step S31 in Figure 6 is an example of the fifth process. Step S32 in Figure 6 is an example of the sixth and seventh processes.

[0157] Step S40 in Figure 7 is an example of the eighth process. Step S41 in Figure 7 is an example of the ninth process. Step S42 in Figure 7 is an example of the tenth process. The trained model is an example of a criterion for generating evaluation information.

[0158] The computers constituting the information management system include a single computer and a distributed computer composed of multiple devices. The distributed computer may be located entirely within the same country, or it may be distributed separately across different countries. The distributed computers are interconnected via a network, enabling them to communicate with one another.

[0159] Furthermore, the computer that acquires information and data from the terminal device, and the computer that processes and generates the information and data sent to the terminal device, may be located in the same country as the country where the terminal device is installed. Alternatively, the computer that acquires information and data from the terminal device may be located in the same country as the country where the terminal device is installed, while the computer that processes and generates the information and data sent to the terminal device may be located in a different country. For example, the computer that processes and generates the information and data sent to the terminal device may be the external computer 13 shown in Figure 1. The information management device 11 may then receive the information and data generated by the external computer 13 and provide the received information and data to the terminal device 12.

[0160] The computers that make up an information management system consist of one or more computers from among supercomputers, mainframes, servers, workstations, etc. An information management system can also be defined as an information management computer.

[0161] In this embodiment, the program for operating the information management device 11 may be stored in the auxiliary storage device 18. Alternatively, the program may be downloaded from the information management device 11 to the terminal device 12, installed in the auxiliary storage device 42, and run on the terminal device 12. Furthermore, the virtual space may not be displayed on the screen 48 shown in Figure 4, and display areas A1, A2, and A3 may be displayed on the screen 48.

[0162] This embodiment also discloses the following technical configuration, i.e., subject matter. For example, a non-temporary storage medium is disclosed which stores a non-temporary program that causes a computer, which is connected via a network to a first terminal device used by a first user in the real world, to execute processing. The program is configured to cause the computer to execute: a first process that provides the terminal device with information including a virtual space in which a primary activator having characteristics similar to the first user and a secondary activator having characteristics different from those of the primary activator can operate; a second process that generates evaluation information to evaluate the activities of the primary activator when the primary activator and the secondary activator operate in the virtual space; and a third process that provides the generated evaluation information to the first terminal device. The effects of this subject matter are the same as the effects when the program is operated on the information management device disclosed in this embodiment. It should be noted that a non-temporary program can also be understood as a non-temporary program product. [Industrial applicability]

[0163] This embodiment can be used as an information management device, an information management method, and a program that provide a virtual space in which users can operate terminal devices and engage in activities. [Explanation of Symbols]

[0164] 11... Information management device, 12, 12A... Terminal equipment, 14... Network, 15, 70... User, 16... Processor, 48... Screen, 50, 51... Secondary participant, 52... Primary participant, B1... Virtual space

Claims

1. An information management device having a processor that performs processing and being connected via a network to a first terminal device used by a first user in the real world, The aforementioned processor, A first process provides the first terminal device with information including a virtual space in which a primary activator having characteristics similar to the first user and a secondary activator having characteristics different from those of the primary activator can operate, When the primary and secondary participants are active in the virtual space, a second process generates evaluation information to evaluate the primary participant's activities. A third process provides the generated evaluation information to the first terminal device, An information management device configured to perform the following actions.

2. An information management device according to claim 1, An information management device in which the first process executed by the processor includes the process of generating a first secondary operator as the secondary operator, which operates in the virtual space and is not present in the real world.

3. The information management device according to claim 2, An information management device in which the first process executed by the processor includes the process of generating a second secondary user, which is modeled after a second user who is in the real world and connects a second terminal device to a network, as the secondary user.

4. The information management device according to claim 3, The aforementioned processor, Before executing the second process, if the primary activator and the first secondary activator are active in the virtual space, a fourth process is performed to generate first evaluation information for evaluating the primary activator's activity, Before executing the second process, if the primary activator and the second secondary activator are active in the virtual space, a fifth process is performed to generate second evaluation information for evaluating the primary activator's activity, A sixth process that determines, based on the first evaluation information and the second evaluation information, what activities are suitable for the main participant to perform in the virtual space, A seventh process sets the criteria for generating evaluation information in the second process based on the activities determined in the sixth process, An information management device configured to perform the following actions.

5. The information management device according to claim 3, The aforementioned processor, Before executing the second process, an eighth process is performed which generates a third evaluation information that evaluates the activity of the primary activator when the primary activator and the first secondary activator are active, Before executing the second process, a ninth process generates a fourth evaluation information that evaluates the activity of the primary activator when the primary activator and the second secondary activator are active, A tenth process that makes one or more of the following suggestions: suggesting to the first terminal device an action that the main activator should take when performing an action in the virtual space next time, based on the third evaluation information and the fourth evaluation information; and suggesting to the first terminal device an action that the main activator should take when performing a simulation action in the virtual space next time, based on the third evaluation information and the fourth evaluation information. An information management device configured to perform the following actions.

6. The information management device according to claim 3, The first process performed by the processor is an information management device that receives guidance from a first user in the real world and generates the characteristics of the second user that the first user finds difficult to handle as characteristics of the secondary user.

7. An information management device according to claim 1, The first process performed by the processor is an information management device which determines the content of activities performed by the main activator in the virtual space based on one or more items from the growth rate of the main activator, the characteristics of the main activator, and the progress of activities performed by the main activator in the virtual space.

8. An information management device according to claim 1, The first process performed by the processor is an information management device that sets the characteristics of the secondary activator to have a higher level of experience than the primary activator in the field of activity.

9. An information management method performed by a computer having a processor that executes processing and which is connected via a network to a first terminal device used by a first user in the real world, The aforementioned computer, A first process provides the first terminal device with information including a virtual space in which a primary activator having characteristics similar to the first user and a secondary activator having characteristics different from those of the primary activator can operate, When the primary and secondary participants are active in the virtual space, a second process generates evaluation information to evaluate the primary participant's activities. A third process provides the generated evaluation information to the first terminal device, An information management method configured to perform the following actions.

10. A non-temporary program that causes a computer to execute processing on a first terminal device used by a first user in the real world, which is connected via a network and can communicate with it. To the aforementioned computer, A first process provides the first terminal device with information including a virtual space in which a primary activator having characteristics similar to the first user and a secondary activator having characteristics different from those of the primary activator can operate, When the primary and secondary participants are active in the virtual space, a second process generates evaluation information to evaluate the primary participant's activities. A third process provides the generated evaluation information to the first terminal device, A program configured to execute [something].

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