Data management system, information provision system, and monitoring system

Abstract

We provide a data management system and other tools that can perform monitoring services using detection data from plumbing fixtures. [Solution] The data management system uses detection data acquired from plumbing fixtures in the house and / or status information of the plumbing fixture users estimated from the detection data to perform a monitoring service for the residents of the house from outside the house. The data management system has a first identification information management means for managing first identification information for managing detection data, and a second identification information management means for managing second identification information for managing the monitoring service. The identification information in the first identification information or the second identification information is managed as common identification information in each of the first and second identification information management means through information exchange via a predetermined communication means between the first and second identification information management means.

Description

[Technical Field]

[0001] The present invention relates to a data management system, an information providing system and a monitoring system. [Background Art]

[0002] Conventionally, various systems that perform processing for checking the status of a monitored person have been provided. For example, a system that performs processing for checking the status of a person remotely monitored using a television device has been disclosed (see, for example, Patent Document 1). [Prior Art Documents] [Patent Documents]

[0003] [Patent Document 1] Japanese Patent No. 5666646 [Summary of the Invention] [Problems to be Solved by the Invention]

[0004] With conventional technology, there are cases where effective monitoring cannot be performed. For example, in the conventional technology, the status of a resident is remotely monitored using a television device, and a visit to the resident is performed when it is determined that a visit is necessary based on the monitoring status. However, it is difficult to check the resident's status when the resident does not have a television device at home, or when it is difficult for the resident to operate the television device and respond appropriately. Furthermore, with the conventional technology, it is difficult to determine whether the resident is living a normal life just by not operating the television device, or whether the resident is in a serious situation such as having collapsed inside the residence.

[0005] Thus, there is room for improvement in conventional technology. For example, it is desirable to accurately estimate the state of residents based on detection information of the use of plumbing fixtures and to perform monitoring services such as dispatching personnel if an abnormality is detected. Therefore, a system is needed that links data between an information provision service that manages detection information of plumbing fixture use and a monitoring service. Accordingly, a system is desired that reduces the workload involved in linking data between an information provision service that manages detection information of plumbing fixture use and a monitoring service, and that can perform monitoring services using detection data from plumbing fixtures.

[0006] One aspect of this project is to provide a data management system that enables the implementation of a monitoring service using detection data from plumbing fixtures. [Means for solving the problem]

[0007] In a data management system according to one embodiment, a monitoring service for residents of a house is performed from outside the house using detection data acquired from detection means installed on plumbing fixtures in the house and / or status information of the users of the plumbing fixtures estimated from said detection data. The data management system comprises at least a first identification information management means for managing first identification information for managing detection data, and a second identification information management means for managing second identification information for managing the monitoring service. The first identification information is used as account information for managing detection data acquired from detection means of plumbing fixtures installed in the house for each plumbing fixture. The identification information in the first identification information managed by the first identification information management means or the second identification information managed by the second identification information management means is managed as common identification information in both the first and second identification information management means through information exchange via predetermined communication means between the first and second identification information management means.

[0008] According to a data management system relating to one embodiment of the system, whether the monitoring service using detection data from plumbing equipment is requested by a company related to plumbing equipment or by a company related to the monitoring service, in either case, the identification information within the first or second identification information is made common identification information. Then, using the common identification information, it is possible to link the first identification information that manages the detection data from plumbing equipment and the second identification information that manages the monitoring service. As a result, it becomes possible to perform the monitoring service using the detection data from plumbing equipment.

[0009] In a data management system according to one embodiment, the first identification information management means is included in a first management system that manages detection data of plumbing equipment, and the second identification information management means is included in a second management system that manages a monitoring service.

[0010] According to a data management system relating to one embodiment, information sharing between a first management system and a second management system enables reliable execution of a monitoring service using plumbing equipment by utilizing common identification information.

[0011] In a data management system according to one embodiment, the second identification information is account information for monitoring the status of residents of a house that is subject to a monitoring service.

[0012] According to a data management system relating to one embodiment, information sharing between a first management system and a second management system enables reliable execution of a monitoring service using plumbing equipment by utilizing common identification information.

[0013] A data management system according to one embodiment includes a storage means for storing detection data and / or status information in association with first identification information.

[0014] According to a data management system relating to one embodiment, information sharing between a first management system and a second management system enables reliable execution of a monitoring service using plumbing equipment by utilizing common identification information.

[0015] In a data management system according to one embodiment, the identification information is fixture identification information for identifying plumbing fixtures. The fixture identification information is managed as common identification information in both the first and second identification information management means through information exchange via a predetermined communication means between the first and second identification information management means.

[0016] According to a data management system relating to one embodiment, data is exchanged between different systems, such as a plumbing equipment information provision system and a monitoring system, using equipment identification information that identifies plumbing equipment as a key, thereby ensuring reliable execution of a monitoring service using plumbing equipment.

[0017] In a data management system according to one embodiment, the first identification information management means manages first login information used when checking the status of detection data of plumbing equipment and equipment identification information for identifying plumbing equipment as first identification information. The second identification information management means manages second login information used when checking information related to monitoring services or requesting the execution of monitoring services and equipment identification information as second identification information. The equipment identification information is managed as common identification information in both the first and second identification information management means through information exchange via a predetermined communication means between the first and second identification information management means.

[0018] According to a data management system relating to one embodiment, data is exchanged between different systems, such as a plumbing equipment information provision system and a monitoring system, using equipment identification information that identifies plumbing equipment as a key, thereby ensuring reliable execution of a monitoring service using plumbing equipment.

[0019] In a data management system according to one embodiment, information sharing is performed by linking user identification information for identifying users of plumbing equipment, which is held by both the first identification information management means and the second identification information management means, with equipment identification information. Information sharing is performed by notifying the second identification information management means of the equipment identification information from the first identification information management means.

[0020] According to a data management system relating to one embodiment, for example, a user can be identified by user identification information such as the user's name and address, and by linking user identification information with device identification information, data linkage between different systems can be reliably performed.

[0021] In a data management system according to one embodiment, the identification information is user identification information that identifies a user who uses the monitoring service. The user identification information is managed as common identification information in both the first and second identification information management means by information exchange between the first and second identification information management means through a predetermined communication means.

[0022] According to a data management system relating to one embodiment, data is exchanged between different systems, a plumbing equipment information provision system and a monitoring system, using user identification information that identifies users of the monitoring service as a key. As a result, the monitoring service using plumbing equipment can be reliably performed.

[0023] In the data management system according to one aspect of the embodiment, a second identification information management means manages, as second identification information, second login identification information used when confirming information related to a monitoring service or requesting execution of the monitoring service, and user identification information that identifies a user who uses the monitoring service. A first identification information management means manages, as first identification information, first login identification information used when confirming the status of detection data of a plumbing appliance, and the user identification information. The user identification information is managed as common identification information in each of the first identification information management means and the second identification information management means through information linkage via a predetermined communication means between the first identification information management means and the second identification information management means.

[0024] According to the data management system according to one aspect of the embodiment, data linkage is performed between different systems, that is, an information provision system for plumbing appliances and a monitoring system, using user identification information that identifies a user of the monitoring service as a key. As a result, a monitoring service using a plumbing appliance can be reliably executed.

[0025] In the data management system according to one aspect of the embodiment, in the information linkage, user identification information is associated with user specification information for specifying a user of a plumbing appliance that is held by both the first identification information management means and the second identification information management means, respectively. The information linkage is executed by notifying the user identification information from the second identification information management means to the first identification information management means.

[0026] According to the data management system according to one aspect of the embodiment, for example, a user can be specified by the user specification information including the user's name and address, so that the user specification information and the user identification information can be associated with each other, and data linkage between different systems can be reliably performed.

[0027] In an information providing system according to an aspect of an embodiment, a monitoring service for residents of a house from outside the house is provided by using detection data acquired from detection means installed in plumbing equipment inside the house and / or state information of a user of the plumbing equipment estimated from the detection data. The information providing system comprises first identification information for managing detection data and first identification information management means for managing the identification information. The first identification information is used as account information for managing, for each piece of plumbing equipment, detection data acquired from detection means of said plumbing equipment installed in the house. The identification information managed by the first identification information management means is notified to second identification information management means through information linkage via a predetermined communication means with the second identification information management means that manages second identification information for managing the monitoring service. The identification information is managed by the second identification information management means as common identification information in each of the first identification information management means and the second identification information management means.

[0028] According to an information providing system according to an aspect of an embodiment, whether an application for the monitoring service is submitted from an affiliated company side of plumbing equipment or from an affiliated company side of the monitoring service, the identification information in the first identification information is made a common identification information in both cases. Then, by using the common identification information, it is possible to associate the identification information for managing detection data of plumbing equipment with the identification information for managing the monitoring service. As a result, it becomes possible to implement a monitoring service using detection data of plumbing equipment.

[0029] In a monitoring system according to one embodiment, a monitoring service for the residents of a house is performed from outside the house using detection data acquired from a detection means installed on plumbing fixtures in the house and / or status information of the user of the plumbing fixtures estimated from said detection data. The monitoring system includes a second identification information management means for managing second identification information for managing the monitoring service. The second identification information management means acquires identification information from the first identification information management means through information exchange via a predetermined communication means with the first identification information management means, which manages identification information within the first identification information for managing detection data and / or status information. The second identification information management means manages the acquired identification information as common identification information in both the first and second identification information management means.

[0030] According to a monitoring system relating to one embodiment, whether the monitoring service is requested by a related company of plumbing equipment or by a related company of the monitoring service, the identification information within the first identification information is made common in both cases. By using common identification information, it is possible to link the identification information that manages the detection data of plumbing equipment with the identification information that manages the monitoring service. Therefore, it becomes possible to perform a monitoring service using the detection data of plumbing equipment.

[0031] In an information provision system according to one embodiment, a monitoring service for residents of a house is provided from outside the house using detection data acquired from detection means installed on plumbing fixtures in the house and / or status information of the users of the plumbing fixtures estimated from said detection data. The information provision system includes a first identification information management means for managing first identification information for managing detection data. The first identification information is used as account information for managing detection data acquired from detection means of plumbing fixtures installed in the house for each plumbing fixture. The first identification information management means acquires identification information from the second identification information management means through information exchange via predetermined communication means with the second identification information management means for managing identification information within second identification information for managing the monitoring service. The first identification information management means manages the acquired identification information as common identification information in both the first and second identification information management means.

[0032] According to an information provision system relating to one embodiment, whether the monitoring service using detection data from plumbing equipment is requested by a company related to plumbing equipment or by a company related to the monitoring service, the identification information within the second identification information is made common in both cases. By using this common identification information, it becomes possible to link the identification information that manages the detection data from plumbing equipment with the identification information that manages the monitoring service. As a result, it becomes possible to perform the monitoring service using the detection data from plumbing equipment.

[0033] In one embodiment of the monitoring system, a monitoring service for the residents of a house is performed from outside the house using detection data acquired from detection means installed on plumbing fixtures in the house and / or status information of the users of the plumbing fixtures estimated from said detection data. The monitoring system includes a second identification information for managing the monitoring service and a second identification information management means for managing the identification information. The identification information managed by the second identification information management means is notified to the first identification information management means, which manages the first identification information for managing the detection data and / or status information, by information sharing via a predetermined communication means. The identification information is managed as common identification information in both the first and second identification information management means.

[0034] According to a monitoring system relating to one embodiment of the system, whether the monitoring service using detection data from plumbing fixtures is requested by a company related to plumbing fixtures or by a company related to the monitoring service, the identification information within the second identification information is made common in both cases. By using this common identification information, it is possible to link the identification information that manages the detection data from plumbing fixtures with the identification information that manages the monitoring service. As a result, it becomes possible to perform a monitoring service using the detection data from plumbing fixtures. [Effects of the Invention]

[0035] From one perspective, it becomes possible to implement monitoring services using detection data from plumbing fixtures. [Brief explanation of the drawing]

[0036] [Figure 1] Figure 1 is an explanatory diagram illustrating an example of a service model for a monitoring and collaboration system. [Figure 2] Figure 2 is an explanatory diagram showing an example of the monitoring and collaboration system of Example 1. [Figure 3] Figure 3 is an explanatory diagram showing an example of the first identification information. [Figure 4]Figure 4 is an explanatory diagram showing an example of the second type of identification information. [Figure 5] Figure 5 is an explanatory diagram illustrating an example of the operation involved in acquiring toilet data related to the information provision service. [Figure 6] Figure 6 is an explanatory diagram showing an overview of the state before integration. [Figure 7] Figure 7 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system involved in the first reception process. [Figure 8] Figure 8 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system involved in the second reception process. [Figure 9] Figure 9 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system involved in the third reception process. [Figure 10] Figure 10 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system involved in the fourth reception process. [Figure 11] Figure 11 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system involved in the fifth reception process. [Figure 12] Figure 12 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system related to the sixth reception process. [Figure 13] Figure 13 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system related to the seventh reception process. [Figure 14] Figure 14 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system involved in the eighth reception process. [Figure 15] Figure 15 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system involved in the ninth reception process. [Figure 16] Figure 16 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system related to the 10th reception process. [Figure 17] Figure 17 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system involved in the 11th reception process. [Figure 18] Figure 18 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system related to the 12th reception process. [Figure 19]Figure 19 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system involved in the 13th reception process. [Figure 20] Figure 20 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system related to the 14th reception process. [Figure 21] Figure 21 is an explanatory diagram showing an example of the configuration of the monitoring and collaboration system in Example 2. [Figure 22] Figure 22 is an explanatory diagram showing an example of the first identification information. [Figure 23] Figure 23 is an explanatory diagram showing an example of the second type of identification information. [Figure 24] Figure 24 is an explanatory diagram illustrating an example of the operation for acquiring toilet data related to the information provision service. [Figure 25] Figure 25 is an explanatory diagram showing an overview of the state before integration. [Figure 26] Figure 26 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system involved in the 21st reception process. [Figure 27] Figure 27 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system related to the 22nd reception process. [Figure 28] Figure 28 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system related to the 23rd reception process. [Figure 29] Figure 29 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system related to the 24th reception process. [Figure 30] Figure 30 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system related to the 25th reception process. [Figure 31] Figure 31 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system related to the 26th reception process. [Figure 32] Figure 32 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system related to the 27th reception process. [Figure 33] Figure 33 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system related to the 28th reception process. [Figure 34]Figure 34 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system related to the 29th reception process. [Figure 35] Figure 35 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system related to the 30th reception process. [Figure 36] Figure 36 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system related to the 31st reception process. [Figure 37] Figure 37 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system related to the 32nd reception process. [Figure 38] Figure 38 is an explanatory diagram showing an example of another service form of the monitoring and collaboration system. [Modes for carrying out the invention]

[0037] The embodiments of the data management system, etc., will be described below with reference to the drawings. However, the embodiments shown below are merely examples, and there is no intention to exclude various modifications or applications of technologies not explicitly shown in the embodiments. In other words, these embodiments can be implemented with various modifications without departing from their spirit. Furthermore, each figure is not intended to represent only the components shown in the figure, but may include other functions, etc. [Examples]

[0038] <Service model of monitoring and collaboration system 1> Figure 1 is an explanatory diagram illustrating an example of the service configuration of the monitoring and collaboration system 1. The service configuration of the monitoring and collaboration system 1 shown in Figure 1 involves a person being monitored 2, equipment installed in the home of the person being monitored 2 (for example, a toilet unit 4A), a caregiver 3, a manufacturer 4, and a home security (HS) provider 5. The person being monitored 2 is, for example, an elderly person who is the target of monitoring. The caregiver 3 is the person who monitors the person being monitored 2. The manufacturer 4 is, for example, the manufacturer of the toilet unit 4A that collects toilet data from the toilet unit 4A. The HS provider 5 is a provider that offers monitoring services, where a representative rushes to the location of the person being monitored 2 in response to a request from the caregiver 3.

[0039] Manufacturer 4 collects toilet data from the toilet equipment 4A installed in the home of person being monitored 2 (Step S1), and provides the collected toilet data to HS service provider 5 (Step S2). HS service provider 5 monitors the condition of person being monitored 2 based on various information, such as toilet data. Furthermore, HS service provider 5 provides the condition of person being monitored 2 to caregiver 3 as a monitoring service (Step S3). Caregiver 3 observes the condition of person being monitored 2 and requests HS service provider 5 to come to their location (Step S4). HS service provider 5, for example, will dispatch a representative to the location of person being monitored 2 in response to a request from caregiver 3 (Step S5).

[0040] <Configuration of Monitoring and Coordination System 1> Figure 2 is an explanatory diagram showing an example of the monitoring and collaboration system 1 of Embodiment 1. The monitoring and collaboration system 1 shown in Figure 2 is a system that utilizes detection data, such as toilet data, and / or user status information of the plumbing equipment estimated from the detection data, obtained from detection means such as sensors installed on plumbing equipment in the house, such as toilet equipment 4A. The monitoring and collaboration system 1 uses detection data such as toilet data and / or user status information to perform a monitoring service for the residents of the house from outside the house. The monitoring and collaboration system 1 includes a first terminal 2A of the person being monitored 2, a second terminal 3A of the person doing the monitoring 3, toilet equipment 4A, a manufacturer-side server 10 of the manufacturer 4, and an HS-side server 20 of the HS operator 5. The toilet equipment 4A has detection means such as a human presence sensor, a seating sensor, an excretion status sensor, large / small buttons, a flush operation button, and a door sensor. The human presence sensor is a detection means that detects the presence or absence of a person in the toilet. A seating sensor is a detection means that detects whether or not a person is seated on the toilet seat by indicating whether or not the seating sensor is ON / OFF. A seating sensor is a detection means that detects whether or not a person is seated on or leaves the toilet seat.

[0041] The excretion status sensor is a detection means that detects the state of a person's excretion in the toilet bowl. The large / small buttons are detection means that detect the operation of the buttons for flushing feces or urine. The flush operation button is a detection means that detects the operation of flushing the toilet seat. The large / small buttons or the flush operation button can detect the type of toilet flush operated by the occupant. Furthermore, the large / small buttons or the flush operation button are toilet flush identification means that identify the type of toilet flush operated by the occupant, the type of excretion, etc. The door sensor is a detection means that detects the opening and closing of the toilet door, for example, entering or leaving the toilet.

[0042] Toilet equipment 4A notifies the manufacturer's server 10 of the results from sensors such as a motion sensor, seat sensor, excretion status sensor, large / small buttons, flush operation button, and door sensor as toilet data.

[0043] The manufacturer's server 10 is a server that collects toilet data for toilet equipment 4A in accordance with the product registration of the toilet equipment 4A and centrally manages the collected toilet data. The manufacturer's server 10 implements an information provision service that provides the toilet data of each toilet equipment 4A to, for example, the caregiver 3 or the HS operator 5. The manufacturer's server 10 also implements an information provision service that estimates the status information of the person being cared for 2 from the toilet data, etc., and provides the estimated status information to, for example, the caregiver 3 or the HS operator 5. The status information includes, for example, the status of the person being cared for 2, such as nocturnal frequent urination, which is estimated from the number of times the toilet equipment 4A is used and the time of use. The manufacturer's server 10 is an information provision system or a first management system that implements the information provision service. The manufacturer's server 10 has a storage means 11, a first identification information management means 12, and an information provision means 13.

[0044] The storage means 11 manages the user ID 11B, date and time 11C, and usage data 11D in association with each device ID 11A. The device ID 11A is a device ID that identifies a registered toilet device 4A. The user ID 11B is an ID that identifies the user of the registered toilet device 4A. The date and time 11C is information indicating the date and time of use of the toilet device 4A. The usage data 11D is toilet data from the toilet device 4A. The storage means 11 stores, for example, detection data such as toilet data and / or status information, linked to, for example, first identification information such as the device ID 11A.

[0045] The first identification information management means 12 manages the first identification information, which is the product registration information (account information) of the toilet equipment 4A. In other words, the first identification information is information for managing at least detection data from the toilet equipment 4A. The first identification information is used as account information for managing detection data acquired from detection means of plumbing equipment such as toilet equipment 4A installed in a house, for each plumbing equipment. The information provision means 13 is, for example, an information provision system that provides usage data 11D such as toilet data stored in the storage means 11 to the HS business operator 5.

[0046] <Contents of the first identification information> Figure 3 is an explanatory diagram showing an example of the first identification information. The first identification information managed by the first identification information management means 12 includes automatically assigned information 12A from the manufacturer 4, registration information 12B, and linkage permission information 12C. The automatically assigned information 12A is information that is automatically assigned in accordance with the product registration of the toilet equipment 4A. The automatically assigned information 12A includes an equipment ID 12A1 and a manufacturer user ID 12A2. The equipment ID 12A1 is identification information that identifies the toilet equipment 4A. The equipment ID 12A1 is equipment identification information for identifying plumbing equipment such as the toilet equipment 4A. The equipment ID 12A1 is managed as linked identification information, which is common identification information, through information linkage by a predetermined communication means between the first identification information management means 12 and the second identification information management means 21, which will be described later. The equipment ID 12A1 is linked identification information that is common to both the first identification information management means 12 and the second identification information management means 21. Manufacturer User ID 12A2 is information that identifies the user who purchased toilet equipment 4A. Manufacturer User ID 12A2 is the primary login information used, for example, when checking the status of detection data for plumbing equipment such as toilet equipment 4A.

[0047] The registration information 12B includes toilet installer information 12B1 and monitoring function contact information 12B2. The toilet installer information 12B1 is information about the user residing in the house where the toilet equipment 4A is installed, i.e., the person being monitored 2. The toilet installer information 12B1 includes the user's name, address, and contact information. The name is the name that identifies the user. The address is the address of the house where the user resides, i.e., the house where the toilet equipment 4A is installed. The contact information is the email address and phone number of the terminal used by the user, for example, the first terminal 2A. The monitoring function contact information 12B2 is information about the person doing the monitoring 3. The monitoring function contact information 12B2 includes the name and contact information, etc. The name is the name that identifies the person doing the monitoring 3. The contact information is the email address and phone number of the terminal used by the person doing the monitoring 3, for example, the second terminal 3A. The linkage permission information 12C is information that identifies whether or not permission has been granted to link with the monitoring service of HS operator 5.

[0048] The HS-side server 20 is a server on the HS operator 5's side that provides the monitoring service of the HS operator 5. The HS-side server 20 is a monitoring system or a second management system that provides the monitoring service. The HS-side server 20 has a second identification information management means 21 and a service provision means 22. The service provision means 22 is a means for realizing the monitoring service. The second identification information management means 21 manages second identification information, which is registration information (account information) for managing the monitoring service. The second identification information is account information for monitoring the status of the person being monitored 2, who is a resident of the house that is the target of the monitoring service.

[0049] <Contents of the second identification information> Figure 4 is an explanatory diagram showing an example of the second identification information. The second identification information managed by the second identification information management means 21 includes automatically assigned information 21A, registration information 21B, and linked identification information 21C. The automatically assigned information 21A is the HS user ID 21A1, which identifies the user and is automatically assigned to the user by the HS provider 5 when the user subscribes to the monitoring service. The HS user ID 21A1 is the second login information used when checking information related to the monitoring service or when requesting the execution of the monitoring service.

[0050] Registration information 21B is the registration information of the caregiver 3 and the person being cared for 2 involved in the monitoring service. Registration information 21B includes information 21B1 of the person being cared for and information 21B2 of the caregiver. Information 21B1 of the person being cared for includes name, address, and contact information. The name is the name that identifies the person being cared for 2. The address is the address where the person being cared for 2 resides. The contact information is the email address and phone number of the device of the person being cared for 2, for example, the first device 2A. Information 21B2 of the caregiver includes name and contact information. The name is the name that identifies the caregiver 3. The contact information is the email address and phone number of the device of the caregiver 3, for example, the second device 3A.

[0051] Linked identification information 21C is common identification information that links the information provision service and the monitoring service using the device ID 12A1 managed by the information provision service as the key. For example, if linking with the information provision service on the manufacturer's side is permitted, the device ID 21C1 of the toilet equipment 4A used by the person being monitored 2 in the monitoring service is registered in the linked identification information 21C. Conversely, if linking with the information provision service on the manufacturer's side is not permitted, the device ID 21C1 of the toilet equipment 4A used by the person being monitored 2 in the monitoring service is not registered in the linked identification information 21C, and the field remains blank.

[0052] The device ID 12A1, which is the identification information within the first identification information, is managed as linked identification information, which is common identification information, through information sharing via a predetermined communication means between the first identification information management means 12 and the second identification information management means 21. The predetermined communication means is data communication through the account linkage path between the first identification information management means 12 and the second identification information management means 21, as shown in Figure 2.

[0053] <Contents of the information provision service> Figure 5 is an explanatory diagram illustrating an example of the operation for acquiring toilet data related to an information provision service. The manufacturer's server 10 collects toilet data from the toilet equipment 4A and stores the collected toilet data in the storage means 11. The toilet data includes the equipment ID 11A, user ID 11B, date and time 11C, and usage data 11D. The toilet data in the storage means 11 is linked to first identification information using, for example, the equipment ID 11A as the key.

[0054] Furthermore, the service provision means 22 within the HS server 20 manages information about the person being monitored 2 and the person monitoring 3 by referring to the second identification information managed by the second identification information management means 21. If the second identification information of the person being monitored 2 contains the linked identification information 21C, which is the equipment ID 21C1, the service provision means 22 notifies the manufacturer server 10 of a request for information provision of toilet data for the toilet equipment 4A related to the equipment ID 21C1.

[0055] When the manufacturer's server 10 receives an information request from the service provision means 22, it obtains the device ID 21C1 in the information request and refers to the linkage permission information 12C corresponding to the device ID 12A1 of the first identification information. If the linkage permission information 12C corresponding to the device ID 12A1 is registered, the manufacturer's server 10 obtains the toilet data corresponding to the device ID 12A1 from the storage means 11 and sends the obtained toilet data to the service provision means 22 as a reply to the information request. As a result, the service provision means 22 can estimate the state of the person being monitored 2 with high accuracy based on the toilet data of the person being monitored 2. Furthermore, based on the toilet data of the person being monitored 2, the service provision means 22 can provide a monitoring service to the second terminal 3A of the monitor 3, providing information on the state of the person being monitored 2.

[0056] Furthermore, the service provision means 22 determines that it cannot request information from the manufacturer's server 10 if the device ID 21C1 is not registered in the linked identification information 21C within the second identification information of the person being monitored 2.

[0057] In other words, the service provision means 22 can obtain toilet data of the person being monitored 2 from the information provision service by coordinating with the information provision service on the manufacturer's side 4. However, in order to coordinate between the monitoring service and the information provision service, it is necessary to register the cooperation permission information 12C and the cooperation identification information 21C, which link the first and second identification information of both parties. At that time, the person doing the monitoring 3 or the person being monitored 2 will register as the applicant with the manufacturer's server 10 or the HS server 20.

[0058] The first identification information management means 12 and the second identification information management means 21 each link the manufacturer user ID 12A2, which is user identification information for identifying users of plumbing equipment, with the equipment ID 12A1. Information exchange between the first identification information management means 12 and the second identification information management means 21 is performed by notifying the second identification information management means 21 of the equipment ID 12A1 from the first identification information management means 12.

[0059] Figure 6 is an explanatory diagram showing a list of the states before integration. The method for integrating the first and second identification information differs depending on whether the applicant has already registered the identification information with both companies when requesting service integration, and which service provider the applicant applies to. The states before integration represent the registration status of the first identification information management means 12 and the second identification information management means 21 before requesting integration between the monitoring service and the information provision service. The states before integration include various conditions such as whether the toilet equipment 4A is installed, whether the product is registered, whether the monitoring service is subscribed to, the destination for integration application, the registration status of the identification information, and whether a remote application application is available.

[0060] The presence or absence of toilet equipment 4A indicates whether or not toilet equipment 4A is already installed in the house. The presence or absence of product registration indicates whether or not toilet equipment 4A has been registered with the manufacturer's server 10. The presence or absence of monitoring service subscription indicates whether or not the monitoring service has been subscribed to. The application destination for collaboration is the application destination for collaboration, for example, manufacturer 4 or HS business operator 5. The registration status of identification information indicates whether or not the first identification information on the manufacturer's side or the second identification information on the HS business operator's side has been registered. The presence or absence of a remote application app indicates, for example, whether or not it is possible to apply via the manufacturer's app, the HS business operator's app, or whether or not it is not possible to apply via a remote app. Note that a remote application app is an app that allows a caregiver 3 living in a remote location to apply for collaboration from a UI such as a dedicated monitoring app.

[0061] The first state is when toilet equipment 4A is installed, product registered, monitoring service subscribed, the application destination for linkage is manufacturer 4, the identification information registration status is that manufacturer 4 and HS business operator 5 have registered the identification information, and a linkage application is requested using the manufacturer's app. In the case of the first state, the first acceptance process described later will be executed to link the information provision service and the monitoring service.

[0062] The second state is when toilet equipment 4A is installed, product registered, monitoring service subscribed, the application destination for linkage is HS service provider 5, the identification information registration status is that manufacturer 4 and HS service provider 5 have registered the identification information, and a linkage application is requested using the HS service provider app. In the case of the second state, the second acceptance process described later will be executed to link the information provision service and the monitoring service.

[0063] The third state is when toilet equipment 4A is already installed, product registered, monitoring service is not subscribed to, the application destination for linkage is manufacturer 4, manufacturer 4 has registered the identification information, HS business operator 5 has not registered the identification information, and the application for linkage is requested using the manufacturer's app. In the case of the third state, the third acceptance process described later will be executed to link the information provision service and the monitoring service.

[0064] The fourth state is when toilet equipment 4A is already installed, product registered, monitoring service is not subscribed to, the application destination for linkage is HS service provider 5, the identification information registration status is that manufacturer 4 has registered the identification information, HS service provider 5 has not registered the identification information, and linkage application cannot be made using the remote control application. In the case of the fourth state, the fourth acceptance process described later will be executed to link the information provision service and the monitoring service.

[0065] The fifth state is when toilet equipment 4A is not installed, the product is not registered, the monitoring service is subscribed to, the application for linkage is made to manufacturer 4, manufacturer 4 has not registered the identification information, HS operator 5 has registered the identification information, and it is not possible to apply for linkage using the remote control application. In the case of the fifth state, the fifth acceptance process described later will be executed to link the information provision service and the monitoring service.

[0066] The sixth state is when toilet equipment 4A is not installed, the product is not registered, the monitoring service is subscribed to, the application destination for linkage is HS service provider 5, the identification information registration status is that manufacturer 4 has not registered the identification information, HS service provider 5 has registered the identification information, and the application for linkage is requested using the HS service provider app. In the case of the sixth state, the sixth acceptance process described later will be executed to link the information provision service and the monitoring service.

[0067] The seventh condition is when toilet equipment 4A is not installed, the product is not registered, the monitoring service is not subscribed to, the application for linkage is made to manufacturer 4, the identification information registration status indicates that manufacturer 4 and HS business operator 5 have not registered their identification information, and the linkage application cannot be made using the remote control application. In the case of the seventh condition, the seventh acceptance process described later will be executed to link the information provision service and the monitoring service.

[0068] The eighth condition is when toilet equipment 4A is not installed, the product is not registered, the monitoring service is not subscribed to, the application for linkage is made to HS service provider 5, the identification information registration status is that manufacturer 4 and HS service provider 5 have not registered their identification information, and the linkage application cannot be made using the remote control application. In the case of the eighth condition, the eighth acceptance process described later will be executed to link the information provision service and the monitoring service.

[0069] The ninth state is when toilet equipment 4A is installed, the product is not registered, the monitoring service is subscribed to, the application destination for linkage is manufacturer 4, manufacturer 4 has not registered the identification information, HS business operator 5 has registered the identification information, and linkage application cannot be made using the remote control application. In the case of the ninth state, the reception process described in the ninth section below will be executed to link the information provision service and the monitoring service.

[0070] The tenth state is when toilet equipment 4A is installed, the product is not registered, the monitoring service is subscribed to, the application destination for linkage is HS service provider 5, the identification information registration status is that manufacturer 4 has not registered the identification information, HS service provider 5 has registered the identification information, and a linkage application is requested using the HS service provider app. In the case of the tenth state, the tenth acceptance process described later will be executed to link the information provision service and the monitoring service.

[0071] The 11th condition is when toilet equipment 4A is installed, the product is not registered, the monitoring service is not subscribed to, the application for linkage is made to manufacturer 4, the identification information registration status is that manufacturer 4 and HS business operator 5 have not registered the identification information, and it is not possible to apply for linkage using the remote control application. In the case of the 11th condition, the 11th acceptance process described later will be executed to link the information provision service and the monitoring service.

[0072] The 12th condition is when toilet equipment 4A is already installed, the product is not registered, the monitoring service is not subscribed to, the application for linkage is made to HS service provider 5, the identification information registration status is that manufacturer 4 and HS service provider 5 have not registered their identification information, and it is not possible to apply for linkage using the remote control application. In the case of the 12th condition, the reception process described in the 12th condition below will be executed to link the information provision service and the monitoring service.

[0073] <First reception process> Figure 7 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system 1 related to the first reception process. The first reception process is the process that occurs when, in the first state shown in Figure 6, for example, the person being monitored 2 uses the manufacturer's website or the person providing the monitoring 3 uses the manufacturer's website or app to submit a collaboration application.

[0074] The applicant notifies the first identification information management means 12 of the linkage application (step S11). If the first identification information management means 12 accepts the linkage application (step S12), it identifies the record of manufacturer user ID 12A2 in the first identification information (step S13). The first identification information management means 12 registers the linkage permission information 12C in the record of manufacturer user ID 12A2 identified in the first identification information (step S14). After registering the linkage permission information 12C, the first identification information management means 12 notifies the applicant of the acceptance (step S15).

[0075] Furthermore, the first identification information management means 12 registers the linking permission information 12C and then notifies the second identification information management means 21 of the linking instruction (step S16). The linking instruction includes the toilet installer information 12B1, the monitoring function contact information 12B2, and the equipment ID 12A1 from the first identification information.

[0076] When the second identification information management means 21 receives a linking instruction (step S17), it identifies the record of HS user ID 21A1 from the second identification information based on the toilet installer information 12B1 and the monitoring function contact information 12B2 in the linking instruction (step S18). The second identification information management means 21 identifies the record of HS user ID 21A1 in which the toilet installer information 12B1 matches the information of the person being monitored 21B1, and the monitoring function contact information 12B2 matches the information of the person providing the monitoring 21B2.

[0077] Then, the second identification information management means 21 registers the device ID 21C1 in the linkage instruction as linkage identification information 21C in the record of the identified HS user ID 21A1 in the second identification information (step S19). As a result, the monitoring service and the information provision service become available for use in conjunction. When the second identification information management means 21 registers the device ID 21C1 in the record of the HS user ID 21A1 in the second identification information, it determines that the linkage is complete using the device ID 21C1 as the key and notifies the applicant of the completion of the procedure (step S20).

[0078] <Second reception process> Figure 8 is an explanatory diagram showing an example of the processing operation of the monitoring collaboration system 1 related to the second reception process. The second reception process is the process that occurs when, in the second state shown in Figure 6, for example, the person being monitored 2 uses the HS service provider 5's website or the person providing the monitoring 3 uses the HS service provider 5's website or app to submit a collaboration application.

[0079] The applicant notifies the second identification information management means 21 of their application for collaboration with manufacturer 4 (step S21). If the second identification information management means 21 accepts the collaboration application (step S22), it identifies the record for HS user ID 21A1 from the second identification information (step S23). After identifying the record for HS user ID 21A1, the second identification information management means 21 notifies the applicant that the collaboration application has been accepted (step S24).

[0080] Furthermore, the second identification information management means 21 identifies the record of HS user ID 21A1, and then identifies the information 21B1 of the person being monitored within the record of HS user ID 21A1 from the second identification information. The second identification information management means 21 notifies the first identification information management means 12 of a linkage instruction including the identified information 21B1 of the person being monitored (step S25).

[0081] When the first identification information management means 12 receives a linking instruction (step S26), it identifies the record of manufacturer user ID 12A2 from the first identification information based on the information of the person being monitored 21B1 in the linking instruction (step S27). The first identification information management means 12 identifies the record of manufacturer user ID 12A2 from the first identification information in which the information of the person being monitored 21B1 and the toilet installer information 12B1 match. The first identification information management means 12 registers the linking permission information 12C in the identified record of manufacturer user ID 12A2 in the first identification information (step S28).

[0082] Furthermore, after registering the cooperation permission information 12C, the first identification information management means 12 notifies the second identification information management means 21 of the device ID contact, including the device ID 12A1 of the identified manufacturer user ID 12A2 (step S29).

[0083] When the second identification information management means 21 receives a device ID notification (step S30), it registers the device ID 21C1 from the linkage instruction as linkage identification information 21C in the record of HS user ID 21A1 (step S31). As a result, the monitoring service and the information provision service become available for use in conjunction. When the second identification information management means 21 registers the device ID 21C1 in the record of HS user ID 21A1 in the second identification information, it determines that the linkage is complete using the device ID 21C1 as the key and notifies the applicant of the completion of the procedure (step S32).

[0084] <Third reception process> Figure 9 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system 1 related to the third reception process. The third reception process is the process that occurs when, in the third state shown in Figure 6, for example, the person being monitored 2 uses the manufacturer's website or the person providing the monitoring 3 uses the manufacturer's website or app to submit a collaboration application.

[0085] The applicant notifies the first identification information management means 12 of their application for linkage with the HS business operator 5 (step S41). If the first identification information management means 12 accepts the linkage application (step S42), it identifies the record of manufacturer user ID 12A2 in the first identification information (step S43). The first identification information management means 12 registers the linkage permission information 12C in the identified record of manufacturer user ID 12A2 in the first identification information (step S44). After registering the linkage permission information 12C, the first identification information management means 12 notifies the applicant of the acceptance (step S45).

[0086] Furthermore, the first identification information management means 12 registers the linking permission information 12C and then notifies the second identification information management means 21 of the linking instruction (step S46). The linking instruction includes the toilet installer information 12B1, the monitoring function contact information 12B2, and the equipment ID 12A1 from the first identification information.

[0087] When the second identification information management means 21 receives a linkage instruction (step S47), it generates a new record of the second identification information (step S48). Based on the toilet installer information 12B1 and the monitoring function contact information 12B2 in the linkage instruction, the second identification information management means 21 registers the information of the person being monitored 21B1 and the information of the person providing the monitoring 21B2 in the record of HS user ID 21A1 (step S49). Furthermore, the second identification information management means 21 registers the equipment ID 21C1 in the linkage instruction as the linkage identification information 21C in the record of HS user ID 21A1 (step S50). As a result, the monitoring service and the information provision service become available for use in conjunction. When the second identification information management means 21 registers the equipment ID 21C1 in the record of HS user ID 21A1 in the second identification information, it determines that the linkage is complete using equipment ID 21C1 as the key and notifies the applicant of the completion of the procedure (step S51).

[0088] <Fourth reception process> Figure 10 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system 1 related to the fourth reception process. The fourth reception process is the process that occurs when, in the fourth state shown in Figure 6, for example, the person being monitored 2 uses the HS service provider 5's website or the person providing the monitoring 3 uses the HS service provider 5's website to submit a collaboration application.

[0089] The applicant notifies the second identification information management means 21 of the collaboration application (step S61). The collaboration application includes information about the person being monitored, information about the person providing the monitoring, and permission for collaboration with the manufacturer 4.

[0090] When the second identification information management means 21 receives a linkage application (step S62), it generates a new record of the second identification information (step S63). Based on the information of the person being monitored and the information of the person monitoring within the linkage application, the second identification information management means 21 registers the information of the person being monitored 21B1 and the information of the person monitoring 21B2 in the record of HS user ID 21A1 (step S64). The second identification information management means 21 notifies the applicant of the acceptance notification (step S65). After registering the information of the person being monitored 21B1 and the information of the person monitoring 21B2 in the record of HS user ID 21A1, the second identification information management means 21 notifies the first identification information management means 12 of a linkage instruction including the information of the person being monitored 21B1 (step S66).

[0091] When the first identification information management means 12 receives a linkage instruction (step S67), it identifies the record of manufacturer user ID 12A2 in the first identification information based on the information 21B1 of the person being monitored in the linkage instruction (step S68). The first identification information management means 12 registers the linkage permission information 12C in the record of the identified manufacturer user ID 12A2 in the first identification information (step S69). Furthermore, after registering the linkage permission information 12C, the first identification information management means 12 notifies the second identification information management means 21 of the equipment ID contact including the equipment ID 12A1 of the identified manufacturer user ID 12A2 (step S70).

[0092] When the second identification information management means 21 receives a device ID notification (step S71), it registers the device ID 21C1 from the linkage instruction as linkage identification information 21C in the record of HS user ID 21A1 (step S72). As a result, the monitoring service and the information provision service become available for use in conjunction. When the second identification information management means 21 registers the device ID 21C1 in the record of HS user ID 21A1 in the second identification information, it determines that the linkage is complete using the device ID 21C1 as the key and notifies the applicant of the completion of the procedure (step S73).

[0093] <Fifth reception process> Figure 11 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system 1 related to the fifth reception process. The fifth reception process is the process that occurs when, in the fifth state shown in Figure 6, for example, the person being monitored 2 uses the manufacturer's website or the person providing the monitoring 3 uses the manufacturer's website to submit a collaboration application.

[0094] The applicant notifies the first identification information management means 12 of the application for linkage and toilet purchase (step S81). The application for linkage and toilet purchase includes toilet installer information, monitoring function contact information, and permission for linkage with HS operator 5.

[0095] When the first identification information management means 12 receives an application for linkage and toilet purchase (step S82), it generates a new record of the first identification information (step S83). Based on the application for linkage and toilet purchase, the first identification information management means 12 registers the toilet installer information 12B1, the monitoring function contact information 12B2, and the linkage permission information 12C in the record of the manufacturer user ID 12A2 (step S84). Subsequently, the manufacturer 4 will install the purchased toilet equipment 4A at the address of the toilet installer information 12B1, for example, through an agent (step S85A). The timing of the installation of the toilet equipment 4A can be changed as appropriate.

[0096] The first identification information management means 12 notifies the applicant of the acceptance notification (step S85). After registering the toilet installer information 12B1, the monitoring function contact information 12B2, and the equipment ID 12A1 in the record of the manufacturer user ID 12A2, the first identification information management means 12 notifies the second identification information management means 21 of the linkage instruction (step S86). The linkage instruction includes the toilet installer information 12B1, the monitoring function contact information 12B2, and the equipment ID 12A1.

[0097] When the second identification information management means 21 receives a linkage instruction (step S87), it identifies the record of HS user ID 21A1 in the second identification information based on the toilet installer information 12B1 and monitoring function contact information 12B2 in the linkage instruction (step S88). The second identification information management means 21 registers the equipment ID 21C1 in the identified record of HS user ID 21A1 in the second identification information (step S89). As a result, the monitoring service and the information provision service become available for use in conjunction. Furthermore, after registering the equipment ID 21C1 in the record of HS user ID 21A1, the second identification information management means 21 determines that the linkage is complete using the equipment ID 21C1 as the key and notifies the applicant of the completion of the procedure (step S90).

[0098] <Sixth reception process> Figure 12 is an explanatory diagram showing an example of the processing operation of the monitoring collaboration system 1 related to the sixth reception process. The sixth reception process is the process that occurs when, in the sixth state shown in Figure 6, for example, the person being monitored 2 uses the HS service provider 5's website or the person providing the monitoring 3 uses the HS service provider 5's website or app to submit a collaboration application.

[0099] The applicant notifies the second identification information management means 21 of the linkage application (step S91). If the second identification information management means 21 accepts the linkage application (step S92), it identifies the record for HS user ID 21A1 from the second identification information based on the linkage application (step S93). After identifying the record for HS user ID 21A1, the second identification information management means 21 notifies the applicant of the request to create a toilet purchase account (step S94).

[0100] If the applicant receives a request to create a toilet purchase account (step S95), the applicant notifies the first identification information management means 12 of the toilet purchase account creation application (step S96). The toilet purchase account creation application includes toilet installer information, monitoring function contact information, and permission to link with HS business operator 5.

[0101] When the first identification information management means 12 receives an application to create a toilet purchase account (step S97), it generates a new record of the first identification information (step S98). Based on the application to create a toilet purchase account, the first identification information management means 12 registers the toilet installer information 12B1, the monitoring function contact information 12B2, and the linkage permission information 12C in the record of the manufacturer user ID 12A2 (step S99). Subsequently, the manufacturer 4 will install the purchased toilet equipment 4A at the address of the toilet installer information 12B1, for example, through an agent (step S100). The timing of the installation of the toilet equipment 4A can be changed as appropriate.

[0102] Subsequently, the second identification information management means 21 notifies the first identification information management means 12 of the linking instruction (step S101). The linking instruction includes the information 21B1 of the person being monitored in the record of HS user ID 21A1.

[0103] When the first identification information management means 12 receives a linkage instruction (step S102), it identifies the record of manufacturer user ID 12A2 from the first identification information based on the information 21B1 of the person being monitored in the linkage instruction (step S103). The first identification information management means 12 notifies the second identification information management means 21 of the equipment ID contact, including the equipment ID 12A1 of the record of manufacturer user ID 12A2 identified in the first identification information (step S104).

[0104] When the second identification information management means 21 receives a device ID notification (step S105), it registers the device ID 21C1 from the device ID notification in the record of the identified HS user ID 21A1 in the second identification information (step S106). As a result, the monitoring service and the information provision service become available in cooperation with each other. Furthermore, after registering the device ID 21C1 in the record of HS user ID 21A1, the second identification information management means 21 determines that the cooperation is complete using the device ID 21C1 as the key and notifies the applicant of the completion of the procedure (step S107).

[0105] <Seventh reception process> Figure 13 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system 1 related to the seventh reception process. The seventh reception process is the process that occurs when, in the seventh state shown in Figure 6, for example, the person being monitored 2 uses the manufacturer's website or the person providing the monitoring 3 uses the manufacturer's website to submit a collaboration application.

[0106] The applicant notifies the first identification information management means 12 of the application for linkage and toilet purchase (step S111). The application for linkage and toilet purchase includes toilet installer information, monitoring function contact information, and permission for linkage with HS operator 5.

[0107] When the first identification information management means 12 receives an application for integration and toilet purchase (step S112), it generates a new record of the first identification information (step S113). Based on the application for integration and toilet purchase, the first identification information management means 12 registers the toilet installer information 12B1, the monitoring function contact information 12B2, and the integration permission information 12C in the record of the manufacturer user ID 12A2 (step S114). The first identification information management means 12 notifies the applicant that the application for integration and toilet purchase has been received (step S115). Subsequently, the manufacturer 4 will install the purchased toilet equipment 4A at the address of the toilet installer information 12B1, for example, through an agent (step S116). The timing of the installation of the toilet equipment 4A can be changed as appropriate.

[0108] The first identification information management means 12 registers toilet installer information 12B1, monitoring function contact information 12B2, and linkage permission information 12C in the record of manufacturer user ID 12A2, and then notifies the second identification information management means 21 of the linkage instruction (step S117). The linkage instruction includes toilet installer information 12B1, monitoring function contact information 12B2, and equipment ID 12A1.

[0109] When the second identification information management means 21 receives a linkage instruction (step S118), it generates a new record of the second identification information (step S119). Based on the toilet installer information 12B1, the monitoring function contact information 12B2, and the equipment ID 12A1 in the linkage instruction, the second identification information management means 21 registers the information of the person being monitored 21B1 and the information of the person providing the monitoring 21B2 in the newly generated record of the HS user ID 21A1 (step S120).

[0110] The second identification information management means 21 registers the device ID 21C1 from the linking instruction in the record of HS user ID 21A1 (step S121). As a result, the monitoring service and the information provision service become available for use in conjunction. Furthermore, after registering the device ID 21C1 in the record of HS user ID 21A1, the second identification information management means 21 determines that the linking is complete using the device ID 21C1 as the key and notifies the applicant of the completion of the procedure (step S122).

[0111] <8th reception process> Figure 14 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system 1 related to the eighth reception process. The eighth reception process is the process that occurs when, in the eighth state shown in Figure 6, for example, the person being monitored 2 uses the HS service provider 5's website or the person providing the monitoring 3 uses the HS service provider 5's website to submit a collaboration application.

[0112] The applicant notifies the second identification information management means 21 of the linkage application (step S131). The linkage application includes information about the person being monitored and information about the person providing the monitoring.

[0113] When the second identification information management means 21 receives a linkage application (step S132), it generates a new record of the second identification information (step S133). Based on the information of the person being monitored and the information of the person monitoring within the linkage application, the second identification information management means 21 registers the information of the person being monitored 21B1 and the information of the person monitoring 21B2 in the record of HS user ID 21A1 (step S134). The second identification information management means 21 notifies the applicant of the request to purchase a toilet and create an account (step S135).

[0114] If the applicant receives a request to purchase a toilet and create an account (step S136), the applicant notifies the first identification information management means 12 of the toilet purchase and account creation application (step S137). The toilet purchase and account creation application includes toilet installer information, monitoring function contact information, and permission to link with HS operator 5.

[0115] When the first identification information management means 12 receives an application for toilet purchase and account creation (step S138), it generates a new record of the first identification information (step S139). Based on the application for toilet purchase and account creation, the first identification information management means 12 registers toilet installer information 12B1, monitoring function contact information 12B2, and linkage permission information 12C in the record of manufacturer user ID 12A2 (step S140). Subsequently, the manufacturer 4 will install the purchased toilet equipment 4A at the address of the toilet installer information 12B1, for example, through an agent (step S141). The timing of the installation of the toilet equipment 4A can be changed as appropriate.

[0116] The first identification information management means 12 identifies the equipment ID 12A1 of the record of manufacturer user ID 12A2, which has registered toilet installer information 12B1, monitoring function contact information 12B2, and linkage permission information 12C. The first identification information management means 12 then notifies the second identification information management means 21 of the equipment ID contact including the equipment ID 12A1 (step S142).

[0117] When the second identification information management means 21 receives a device ID notification (step S143), it registers the device ID 21C1 from the device ID notification in the record of the identified HS user ID 21A1 in the second identification information (step S144). As a result, the monitoring service and the information provision service become available in cooperation with each other. Furthermore, after registering the device ID 21C1 in the record of HS user ID 21A1, the second identification information management means 21 determines that the cooperation is complete using the device ID 21C1 as the key and notifies the applicant of the completion of the procedure (step S145).

[0118] <Processing step 9> Figure 15 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system 1 related to the ninth reception process. The ninth reception process is the process that occurs when, in the ninth state shown in Figure 6, for example, the person being monitored 2 uses the manufacturer's website or the person providing the monitoring 3 uses the manufacturer's website to submit a collaboration application.

[0119] The applicant notifies the first identification information management means 12 of the collaboration application (step S151). The collaboration application includes toilet installer information, monitoring function contact information, and permission to collaborate with the HS operator 5.

[0120] When the first identification information management means 12 receives a linkage application (step S152), it generates a new record of the first identification information (step S153). Based on the linkage application, the first identification information management means 12 registers the toilet installer information 12B1, the monitoring function contact information 12B2, and the linkage permission information 12C in the record of the manufacturer user ID 12A2 (step S154). The first identification information management means 12 notifies the applicant of the acceptance notification (step S155). After registering the toilet installer information 12B1, the monitoring function contact information 12B2, and the equipment ID 12A1 in the record of the manufacturer user ID 12A2, the first identification information management means 12 notifies the second identification information management means 21 of the linkage instruction (step S156). The linkage instruction includes the toilet installer information 12B1, the monitoring function contact information 12B2, and the equipment ID 12A1.

[0121] When the second identification information management means 21 receives a linkage instruction (step S157), it identifies the record of HS user ID 21A1 in the second identification information based on the toilet installer information 12B1 and the monitoring function contact information 12B2 in the linkage instruction (step S158). The second identification information management means 21 registers the equipment ID 21C1 in the identified record of HS user ID 21A1 in the second identification information (step S159). As a result, the monitoring service and the information provision service become available for use in conjunction. Furthermore, after registering the equipment ID 21C1 in the record of HS user ID 21A1, the second identification information management means 21 determines that the linkage is complete using the equipment ID 21C1 as the key and notifies the applicant of the completion of the procedure (step S160).

[0122] <Tenth Reception Process> Figure 16 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system 1 related to the 10th reception process. The 10th reception process is the process that occurs when, in the 10th state shown in Figure 6, for example, the person being monitored 2 uses the HS service provider 5's website or the person providing the monitoring 3 uses the HS service provider 5's website or app to submit a collaboration application.

[0123] The applicant notifies the second identification information management means 21 of the linkage application (step S161). If the second identification information management means 21 accepts the linkage application (step S162), it identifies the record for HS user ID 21A1 from the second identification information based on the linkage application (step S163). After identifying the record for HS user ID 21A1, the second identification information management means 21 notifies the applicant of the account creation request (step S164).

[0124] If the applicant receives an account creation request (step S165), the applicant notifies the first identification information management means 12 of the account creation application (step S166). The account creation application includes toilet installer information, monitoring function contact information, and permission to link with HS operator 5.

[0125] When the first identification information management means 12 receives an account creation application (step S167), it generates a new record of the first identification information (step S168). Based on the account creation application, the first identification information management means 12 registers the toilet installer information 12B1, the monitoring function contact information 12B2, and the linkage permission information 12C in the record of the manufacturer user ID 12A2 (step S169).

[0126] The first identification information management means 12 identifies the equipment ID 12A1 of the record of manufacturer user ID 12A2, which has registered toilet installer information 12B1, monitoring function contact information 12B2, and linkage permission information 12C. The first identification information management means 12 notifies the second identification information management means 21 of the equipment ID contact including the identified equipment ID 12A1 (step S170).

[0127] When the second identification information management means 21 receives a device ID notification (step S171), it registers the device ID 21C1 from the device ID notification in the record of the identified HS user ID 21A1 in the second identification information (step S172). As a result, the monitoring service and the information provision service become available in cooperation with each other. Furthermore, after registering the device ID 21C1 in the record of HS user ID 21A1, the second identification information management means 21 determines that the cooperation is complete using the device ID 21C1 as the key and notifies the applicant of the completion of the procedure (step S173).

[0128] <11th reception process> Figure 17 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system 1 related to the 11th reception process. The 11th reception process is the process that occurs when, in the 11th state shown in Figure 6, for example, the person being monitored 2 uses the manufacturer's website or the person providing the monitoring 3 uses the manufacturer's website to submit a collaboration application.

[0129] The applicant notifies the first identification information management means 12 of the collaboration application (step S181). The collaboration application includes toilet installer information, monitoring function contact information, and permission to collaborate with the HS operator 5.

[0130] When the first identification information management means 12 receives a linkage application (step S182), it generates a new record of the first identification information (step S183). Based on the linkage application, the first identification information management means 12 registers the toilet installer information 12B1, the monitoring function contact information 12B2, and the linkage permission information 12C in the record of the manufacturer user ID 12A2 (step S184). The first identification information management means 12 notifies the applicant that the linkage application has been received (step S185).

[0131] The first identification information management means 12 registers toilet installer information 12B1, monitoring function contact information 12B2, and linkage permission information 12C in the record of manufacturer user ID 12A2, and then notifies the second identification information management means 21 of the linkage instruction (step S186). The linkage instruction includes toilet installer information 12B1, monitoring function contact information 12B2, and equipment ID 12A1.

[0132] When the second identification information management means 21 receives a linkage instruction (step S187), it generates a new record of the second identification information (step S188). Based on the linkage instruction, the second identification information management means 21 registers the information of the person being monitored 21B1 and the information of the person providing the monitoring 21B2 in the newly generated record of HS user ID 21A1 (step S189).

[0133] The second identification information management means 21 registers the device ID 21C1 from the linking instruction in the record of HS user ID 21A1 (step S189A). As a result, the monitoring service and the information provision service become available for use in conjunction. Furthermore, after registering the device ID 21C1 in the record of HS user ID 21A1, the second identification information management means 21 determines that the linking is complete using the device ID 21C1 as the key and notifies the applicant of the completion of the procedure (step S189B).

[0134] <Processing step 12> Figure 18 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system 1 related to the 12th reception process. The 12th reception process is the process that occurs when, in the 12th state shown in Figure 6, for example, the person being monitored 2 uses the HS service provider 5's website or the person providing the monitoring 3 uses the HS service provider 5's website to submit a collaboration application.

[0135] The applicant notifies the second identification information management means 21 of the collaboration application (step S191). The collaboration application includes information about the person being monitored, information about the person providing the monitoring, and permission for collaboration with the manufacturer 4.

[0136] When the second identification information management means 21 receives a linkage application (step S192), it generates a new record of the second identification information (step S193). Based on the information of the person being monitored and the information of the person monitoring within the linkage application, the second identification information management means 21 registers the information of the person being monitored 21B1 and the information of the person monitoring 21B2 in the record of HS user ID 21A1 (step S194). The second identification information management means 21 notifies the applicant of the account creation request (step S195).

[0137] If the applicant receives an account creation request (step S196), the applicant notifies the first identification information management means 12 of the account creation application (step S197). The account creation application includes toilet installer information, monitoring function contact information, and permission to link with HS operator 5.

[0138] When the first identification information management means 12 receives an account creation application (step S198), it generates a new record of the first identification information (step S199). Based on the account creation application, the first identification information management means 12 registers the toilet installer information 12B1, the monitoring function contact information 12B2, and the linkage permission information 12C in the record of the manufacturer user ID 12A2 (step S200).

[0139] The first identification information management means 12 identifies the equipment ID 12A1 of the record of manufacturer user ID 12A2, which has registered toilet installer information 12B1, monitoring function contact information 12B2, and linkage permission information 12C. The first identification information management means 12 notifies the second identification information management means 21 of the equipment ID contact including the identified equipment ID 12A1 (step S201).

[0140] When the second identification information management means 21 receives a device ID notification (step S202), it registers the device ID 21C1 from the device ID notification in the record of the identified HS user ID 21A1 in the second identification information (step S203). As a result, the monitoring service and the information provision service become available in cooperation with each other. Furthermore, after registering the device ID 21C1 in the record of HS user ID 21A1, the second identification information management means 21 determines that the cooperation is complete using the device ID 21C1 as the key and notifies the applicant of the completion of the procedure (step S204).

[0141] <Processing step 13> Figure 19 is an explanatory diagram showing an example of the processing operation of the monitoring collaboration system 1 related to the 13th reception process. The 13th reception process is the process when, for example, the person being monitored 2 uses the HS operator 5's website or the person providing the monitoring 3 uses the HS operator 5's website to submit a collaboration application. In the 13th reception process, the toilet installer information and monitoring function contact information within the first identification information do not include the name and address.

[0142] The applicant notifies the second identification information management means 21 of the linkage application (step S211). If the second identification information management means 21 accepts the linkage application (step S212), it identifies the record for HS user ID 21A1 from the second identification information based on the linkage application (step S213). After identifying the record for HS user ID 21A1, the second identification information management means 21 notifies the applicant that it has accepted the linkage application (step S214).

[0143] The second identification information management means 21 identifies the record for HS user ID 21A1 and then notifies the first identification information management means 12 of the toilet installation and coordination instructions (step S215).

[0144] When the first identification information management means 12 receives instructions for toilet installation and coordination (step S216), it generates a record for manufacturer user ID 12A2 (step S217). The first identification information management means 12 registers the equipment ID 12A1 and coordination authorization information 12C in the newly generated record for manufacturer user ID 12A2 (step S218). Subsequently, the manufacturer 4 installs the purchased toilet equipment 4A at the address of the toilet installer information 12B1, for example, through an agent (step S218A). The timing of the installation of the toilet equipment 4A can be changed as appropriate. Furthermore, the first identification information management means 12 notifies the second identification information management means 21 of the equipment ID contact, including the equipment ID 12A1 in the record for manufacturer user ID 12A2 (step S219).

[0145] When the second identification information management means 21 receives a device ID notification (step S220), it registers the device ID 21C1 from the device ID notification in the record of the identified HS user ID 21A1 in the second identification information (step S221). As a result, the monitoring service and the information provision service become available in cooperation with each other. Furthermore, after registering the device ID 21C1 in the record of HS user ID 21A1, the second identification information management means 21 determines that the cooperation is complete using the device ID 21C1 as the key and notifies the applicant of the completion of the procedure (step S222).

[0146] <Processing step 14> Figure 20 is an explanatory diagram showing an example of the processing operation of the monitoring collaboration system 1 related to the 14th reception process. The 14th reception process is the process when, for example, the person being monitored 2 uses the HS operator 5's website or the person providing the monitoring 3 uses the HS operator 5's website to submit a collaboration application. In the 14th reception process, the toilet installer information and monitoring function contact information within the first identification information do not include the name and address.

[0147] The applicant notifies the second identification information management means 21 of the linkage application (step S231). The linkage application includes information about the person being monitored and information about the person providing the monitoring.

[0148] When the second identification information management means 21 receives a linkage application (step S232), it generates new second identification information (step S233). The second identification information management means 21 registers the information of the person being monitored 21B1 and the information of the person providing monitoring 21B2 in the newly generated HS user ID 21A1 record (step S234). After registering the information of the person being monitored 21B1 and the information of the person providing monitoring 21B2, the second identification information management means 21 notifies the applicant that the linkage application has been received (step S235).

[0149] Furthermore, the second identification information management means 21 registers the information of the person being monitored 21B1 and the information of the person monitoring 21B2, and then notifies the first identification information management means 12 of the toilet installation and coordination instructions (step S236).

[0150] When the first identification information management means 12 receives instructions for toilet installation and coordination (step S237), it generates a record for manufacturer user ID 12A2 (step S238). The first identification information management means 12 registers the equipment ID 12A1 and coordination authorization information 12C in the generated record for manufacturer user ID 12A2 (step S239). Subsequently, the manufacturer 4 installs the purchased toilet equipment 4A at the address of the toilet installer information 12B1, for example, through an agent (step S239A). The timing of the installation of the toilet equipment 4A can be changed as appropriate. Furthermore, the first identification information management means 12 notifies the second identification information management means 21 of the equipment ID contact, including the equipment ID 12A1 in the record for manufacturer user ID 12A2 (step S240).

[0151] When the second identification information management means 21 receives a device ID notification (step S241), it registers the device ID 21C1 from the device ID notification in the record of the identified HS user ID 21A1 in the second identification information (step S242). As a result, the monitoring service and the information provision service become available in cooperation with each other. Furthermore, after registering the device ID 21C1 in the record of HS user ID 21A1, the second identification information management means 21 determines that the cooperation is complete using the device ID 21C1 as the key and notifies the applicant of the completion of the procedure (step S243).

[0152] <Effects of Example 1> In the monitoring and collaboration system 1 of Example 1, the device ID 12A1, which is the identification information within the first identification information, is managed as common collaboration identification information through information sharing between the first identification information management means 12 and the second identification information management means 21. Whether the monitoring service is requested from the manufacturer 4, which is an affiliate of the toilet equipment 4A, or from the HS business operator 5, which is an affiliate of the monitoring service, the device ID 12A1 within the first identification information is made common collaboration identification information in both cases. By using the device ID 12A1, it is possible to link the first identification information that manages toilet data with the second identification information that manages the monitoring service. As a result, the monitoring service using the toilet data of the toilet equipment 4A can be reliably executed.

[0153] In the monitoring and collaboration system 1, the second identification information is account information for monitoring the status of the person being monitored 2, who is a resident of the house that is the target of the monitoring service. As a result, information sharing between the monitoring service and the information provision service enables reliable execution of the monitoring service using the toilet equipment 4A by utilizing common collaboration identification information.

[0154] In the monitoring and collaboration system 1, toilet data is linked to a first identification information and stored in the storage means 11. As a result, information sharing between the monitoring service and the information provision service enables reliable execution of the monitoring service using the toilet equipment 4A by utilizing common collaboration identification information.

[0155] In the monitoring and collaboration system 1, data is exchanged between different services, namely the information provision service and the monitoring service, using the device ID 12A1, which identifies the toilet device 4A, as a key. This ensures that the monitoring service using the toilet device 4A can be reliably executed.

[0156] In the monitoring and collaboration system 1, the first identification information management means 12 notifies the second identification information management means 21 of the device ID 12A1. Through information sharing between the first identification information management means 12 and the second identification information management means 21, the HS user ID 21A1 and the device ID 12A1 are linked. Using the device ID 12A1, data sharing between different services can be reliably performed.

[0157] The device ID 12A1 managed by the first identification information management means 12 is notified to the second identification information management means 21, which manages second identification information for managing the monitoring service, through information sharing. The device ID 12A1 is managed by the second identification information management means 21 as common linked identification information in both the first identification information management means 12 and the second identification information management means 21. As a result, the monitoring service using toilet data from the toilet equipment 4A can be reliably executed.

[0158] The second identification information management means 21 acquires the device ID 12A1 from the first identification information management means 12 through information exchange with the first identification information management means 12, which manages the device ID 12A1 within the first identification information for managing toilet data. The second identification information management means 21 manages the acquired device ID 12A1 as common linked identification information in both the first identification information management means 12 and the second identification information management means 21. As a result, the monitoring service using the toilet data of the toilet equipment 4A can be reliably performed.

[0159] In the monitoring and collaboration system 1 of Example 1, the device ID 12A1 managed by the manufacturer 4 was used as an example of collaboration identification information. However, it is not limited to this, and any information within the first identification information, such as the manufacturer user ID 12A2, may be used, and can be changed as appropriate.

[0160] The first to 14th application processing steps shall be carried out sequentially using the request number in the order of the applicant, the first identification information management means 12, and the second identification information management means 21.

[0161] In the monitoring and collaboration system 1 of Example 1, a case was illustrated in which service collaboration is achieved between the manufacturer's server 10 and the HS-side server 20 using the device ID 12A1 managed by the manufacturer 4 as the key. However, the system is not limited to this, and service collaboration may also be achieved between the manufacturer's server 10 and the HS-side server 20 using the HS user ID 21A1 managed by the HS operator 5 as the key, and such an embodiment will be described below as Example 2. [Examples]

[0162] <Configuration of Monitoring and Collaboration System 1A> Figure 21 is an explanatory diagram showing an example of the configuration of the monitoring and collaboration system 1A of Example 2. Note that components identical to those of the monitoring and collaboration system 1 of Example 1 are denoted by the same reference numerals, and explanations of the overlapping components and operations are omitted. The difference between the monitoring and collaboration system 1A of Example 2 and the monitoring and collaboration system 1 of Example 1 lies in the fact that the monitoring service and the information provision service are linked using the HS user ID 21A1 managed by the HS operator 5 as the key.

[0163] <Contents of the first identification information> Figure 22 is an explanatory diagram showing an example of the first identification information. The first identification information managed in the first identification information management means 120 within the manufacturer's server 10 includes automatically assigned information 12A, registered information 12B, and linked identification information 12D. The linked identification information 12D is common identification information that links the information provision service and the monitoring service using the HS user ID 21A1 managed by the HS server 20 as a key. For example, if linkage with the monitoring service on the HS operator 5 side is permitted, the HS user ID 12D1 is registered in the linked identification information 12D. Conversely, if linkage with the monitoring service is not permitted, the HS user ID 12D1 is not registered in the linked identification information 12D and the field is blank. The HS user ID 12D1 is shared information via a predetermined communication means between the first identification information management means 120 and the second identification information management means 210. HS user ID 12D1 is managed as linked identification information, which is common identification information, in both the first identification information management means 120 and the second identification information management means 210.

[0164] <Contents of the second identification information> Figure 23 is an explanatory diagram showing an example of the second identification information. The second identification information managed in the second identification information management means 210 within the HS server 20 includes automatically assigned information 21A, registration information 21B, and cooperation permission information 21D. Cooperation permission information 21D is information that identifies whether or not cooperation with the information provision service on the manufacturer 4 side is permitted. The HS user ID 21A1, which is the automatically assigned information 21A, is user identification information that identifies the user who uses the monitoring service. The HS user ID 21A1 is the second login identification information used when checking information related to the monitoring service or requesting the execution of the monitoring service, and is user identification information that identifies the user who uses the monitoring service.

[0165] <Contents of the information provision service> Figure 24 is an explanatory diagram illustrating an example of the operation for acquiring toilet data related to the information provision service. The manufacturer's server 10 collects toilet data from the toilet equipment 4A and stores the collected toilet data in the storage means 11. The toilet data in the storage means 11 is linked to the equipment ID 12A1 in the first identification information using, for example, HS user IDs 21A1 and 12D1 as keys.

[0166] Furthermore, the service provision means 22 within the HS server 20 manages information about the person being monitored 2 and the person monitoring 3 by referring to the second identification information. If the cooperation permission information 21D in the second identification information of the person being monitored 2 is registered, the service provision means 22 notifies the manufacturer server 10 of an information provision request including the HS user ID 21A1.

[0167] When the manufacturer's server 10 receives an information request from the service provision means 22, it obtains the HS user ID 21A1 from the information request and identifies the HS user ID 12D1 of the first identification information. The manufacturer's server 10 obtains the toilet data corresponding to the equipment ID 12A1 of HS user ID 12D1 from the storage means 11 and sends the obtained toilet data to the service provision means 22 as a reply to the information request. As a result, the service provision means 22 recognizes the state of the person being monitored 2 with high accuracy based on the toilet data of the person being monitored 2. Furthermore, the service provision means 22 can provide a monitoring service to the second terminal 3A of the monitor 3 based on the toilet data of the person being monitored 2.

[0168] Furthermore, if the HS user ID 12D1 in the first identification information is not registered, the information provision means 13 will determine not to provide toilet data.

[0169] The first identification information management means 120 and the second identification information management means 210 each link the manufacturer user ID 12A2, which is user identification information for identifying users of plumbing equipment, with the HS user ID 21A1, which is user identification information. Information exchange between the first identification information management means 120 and the second identification information management means 210 is performed by notifying the first identification information management means 120 of the HS user ID 21A1.

[0170] Figure 25 is an explanatory diagram showing a list of the states before integration. The states before integration represent the registration status of the first identification information management means 120 and the second identification information management means 210 before requesting integration between the monitoring service and the information provision service. The states before integration include various conditions such as whether the toilet equipment 4A is installed, whether the product is registered, whether the monitoring service is subscribed to, the integration application destination, the registration status of identification information, and whether a remote application application is available.

[0171] The 21st state is when toilet equipment 4A is installed, product registration is complete, the monitoring service is subscribed to, the application destination for linkage is manufacturer 4, the identification information registration status is that manufacturer 4 and HS business operator 5 have registered the identification information, and a linkage application is requested using the manufacturer's app. In the case of the 21st state, the 21st acceptance process described later will be executed to link the information provision service and the monitoring service.

[0172] The 22nd condition is when toilet equipment 4A is installed, product registered, monitoring service subscribed, the application destination for linkage is HS service provider 5, the identification information registration status is that manufacturer 4 and HS service provider 5 have registered the identification information, and a linkage application is requested using the HS service provider app. In the case of the 22nd condition, the reception process described in the 22nd section below will be executed to link the information provision service and the monitoring service.

[0173] The 23rd condition is when toilet equipment 4A is installed, product registered, monitoring service is not subscribed to, the application destination for linkage is manufacturer 4, manufacturer 4 has registered the identification information, HS operator 5 has not registered the identification information, and the application for linkage is requested using the manufacturer's app. In the case of the 23rd condition, the reception process described in the 23rd condition below will be executed to link the information provision service and the monitoring service.

[0174] The 24th condition is when toilet equipment 4A is installed, product registered, monitoring service is not subscribed to, the application destination for linkage is HS operator 5, the identification information registration status is that manufacturer 4 has registered the identification information, HS operator 5 has not registered the identification information, and linkage application cannot be made using the remote control app. In the case of the 24th condition, the reception process described in the 24th condition below will be executed to link the information provision service and the monitoring service.

[0175] The 25th condition is when toilet equipment 4A is not installed, the product is not registered, the monitoring service is subscribed to, the application destination for linkage is manufacturer 4, manufacturer 4 has not registered the identification information, HS business operator 5 has registered the identification information, and it is not possible to apply for linkage using the remote control application. In the case of the 25th condition, the reception process described in the 25th condition below will be executed to link the information provision service and the monitoring service.

[0176] The 26th state is when toilet equipment 4A is not installed, the product is not registered, the monitoring service is subscribed to, the application destination for linkage is HS service provider 5, the identification information registration status is that manufacturer 4 has not registered the identification information, HS service provider 5 has registered the identification information, and the application for linkage is requested using the HS service provider app. In the case of the 26th state, the reception process described in the 26th section below will be executed to link the information provision service and the monitoring service.

[0177] The 27th condition is when toilet equipment 4A is not installed, the product is not registered, the monitoring service is not subscribed to, the application for linkage is made to manufacturer 4, the identification information registration status is that manufacturer 4 and HS business operator 5 have not registered their identification information, and it is not possible to apply for linkage using the remote control application. In the case of the 27th condition, the reception process described in the 27th condition below will be executed to link the information provision service and the monitoring service.

[0178] The 28th condition is when toilet equipment 4A is not installed, the product is not registered, the monitoring service is not subscribed to, the application for linkage is made to HS service provider 5, the identification information registration status is that the manufacturer 4 and HS service provider 5 have not registered their identification information, and it is not possible to apply for linkage using the remote control application. In the case of the 28th condition, the reception process described in the 28th condition below will be executed to link the information provision service and the monitoring service.

[0179] The 29th condition is when toilet equipment 4A is installed, the product is not registered, the monitoring service is subscribed to, the application destination for linkage is manufacturer 4, manufacturer 4 has not registered the identification information, HS business operator 5 has registered the identification information, and linkage application cannot be made using the remote control application. In the case of the 29th condition, the reception process described in the 29th condition below will be executed to link the information provision service and the monitoring service.

[0180] The 30th state is when toilet equipment 4A is installed, the product is not registered, the monitoring service is subscribed to, the application destination for linkage is HS service provider 5, the identification information registration status is that manufacturer 4 has not registered the identification information, HS service provider 5 has registered the identification information, and the application for linkage is requested using the HS service provider app. In the case of the 30th state, the 30th acceptance process described later will be executed to link the information provision service and the monitoring service.

[0181] The 31st condition is when toilet equipment 4A is already installed, the product is not registered, the monitoring service is not subscribed to, the application for linkage is made to manufacturer 4, the identification information registration status is that manufacturer 4 and HS business operator 5 have not registered the identification information, and it is not possible to apply for linkage using the remote control application. In the case of the 31st condition, the reception process described in the 31st condition below will be executed to link the information provision service and the monitoring service.

[0182] The 32nd condition is when toilet equipment 4A is already installed, the product is not registered, the monitoring service is not subscribed to, the application for linkage is made to HS service provider 5, the identification information registration status is that the manufacturer 4 and HS service provider 5 have not registered their identification information, and it is not possible to apply for linkage using the remote control application. In the case of the 32nd condition, the reception process described in the 32nd section below will be executed to link the information provision service and the monitoring service.

[0183] <21st reception process> Figure 26 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system 1A related to the 21st reception process. The 21st reception process is the process that occurs when, in the 21st state shown in Figure 25, for example, the person being monitored 2 uses the manufacturer's website 4 or the person providing the monitoring 3 uses the manufacturer's website or app to submit a collaboration application.

[0184] The applicant notifies the first identification information management means 120 of the linkage application (step S311). If the first identification information management means 120 accepts the linkage application (step S312), it identifies the record for manufacturer user ID 12A2 in the first identification information (step S313). After identifying the record for manufacturer user ID 12A2, the first identification information management means 120 notifies the applicant that the linkage application has been accepted (step S314).

[0185] The first identification information management means 120 notifies the second identification information management means 210 of the coordination instruction (step S315). The coordination instruction includes toilet installer information 12B1 and monitoring function contact information 12B2 in the first identification information.

[0186] When the second identification information management means 210 receives a linking instruction (step S316), it identifies the record of HS user ID 21A1 from the second identification information based on the toilet installer information 12B1 and the monitoring function contact information 12B2 in the linking instruction (step S317). The second identification information management means 210 identifies the record of HS user ID 21A1 from the second identification information in which the toilet installer information 12B1 matches the information of the person being monitored 21B1, and the monitoring function contact information 12B2 matches the information of the person providing the monitoring 21B2.

[0187] The second identification information management means 210 registers the linking permission information 21D in the record of the identified HS user ID 21A1 in the second identification information (step S318). After registering the linking permission information 21D, the second identification information management means 210 notifies the first identification information management means 120 of the HS user ID contact including HS user ID 21A1 (step S319).

[0188] When the first identification information management means 120 receives an HS user ID notification (step S320), it registers the HS user ID 12D1 from the HS user ID notification as linked identification information 12D in the record of the identified manufacturer user ID 12A2 (step S321). As a result, the monitoring service and the information provision service become available for linked use. When the first identification information management means 120 registers the HS user ID 12D1 in the record of the manufacturer user ID 12A2 in the first identification information, it determines that the linkage is complete using the HS user ID 12D1 as the key and notifies the applicant of the completion of the procedure (step S322).

[0189] <Processing of the 22nd reception> Figure 27 is an explanatory diagram showing an example of the processing operation of the monitoring collaboration system 1A related to the 22nd reception process. The 22nd reception process is the process that occurs when, in the 22nd state shown in Figure 25, for example, the person being monitored 2 uses the HS service provider 5's website or the person providing the monitoring 3 uses the HS service provider 5's website or app to submit a collaboration application.

[0190] The applicant notifies the second identification information management means 210 in the HS server 20 of the request for cooperation with manufacturer 4 (step S331). If the second identification information management means 210 accepts the request for cooperation (step S332), it identifies the record of HS user ID 21A1 from the second identification information (step S333).

[0191] Furthermore, the second identification information management means 210 identifies the record for HS user ID 21A1 and then registers the linking permission information 21D within the record for HS user ID 21A1 (step S334). After registering the linking permission information 21D within the record for HS user ID 21A1, the second identification information management means 210 notifies the applicant that the linking application has been received (step S335).

[0192] After registering the linkage permission information 21D, the second identification information management means 210 identifies the information of the person being monitored 21B1 and the HS user ID 21A1 from the second identification information within the record of the HS user ID 21A1. The second identification information management means 210 notifies the first identification information management means 120 of the HS user ID contact, which includes the identified information of the person being monitored 21B1 and the HS user ID 21A1 (step S336).

[0193] When the first identification information management means 120 receives an HS user ID notification (step S337), it identifies the record of manufacturer user ID 12A2 from the first identification information based on the information of the person being monitored 21B1 in the HS user ID notification (step S338). The first identification information management means 120 identifies the record of manufacturer user ID 12A2 from the first identification information where the information of the person being monitored 21B1 in the HS user ID notification matches the toilet installer information 12B1. The first identification information management means 120 registers HS user ID 12D1 in the identified record of manufacturer user ID 12A2 in the first identification information (step S339). As a result, the monitoring service and the information provision service become available for use in conjunction.

[0194] Furthermore, the first identification information management means 120 registers the HS user ID 12D1 in the record of manufacturer user ID 12A2, then determines that the linkage is complete using HS user ID 12D1 as the key, and notifies the applicant of the completion of the procedure (step S340).

[0195] <Processing of the 23rd reception> Figure 28 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system 1A related to the 23rd reception process. The 23rd reception process is the process that occurs when, in the 23rd state shown in Figure 25, for example, the person being monitored 2 uses the manufacturer's website 4 or the person providing the monitoring 3 uses the manufacturer's website or app to submit a collaboration application.

[0196] The applicant notifies the first identification information management means 120 of the linkage application (step S341). If the first identification information management means 120 accepts the linkage application (step S342), it identifies the record for manufacturer user ID 12A2 in the first identification information (step S343). After identifying the record for manufacturer user ID 12A2, the first identification information management means 120 notifies the applicant of the acceptance (step S344).

[0197] Furthermore, the first identification information management means 120 identifies the record of manufacturer user ID 12A2 and then notifies the second identification information management means 210 of a linking instruction (step S345). The linking instruction includes toilet installer information 12B1 and monitoring function contact information 12B2 within the first identification information.

[0198] When the second identification information management means 210 receives a linkage instruction (step S346), it generates a new record of the second identification information (step S347). Based on the linkage instruction, the second identification information management means 210 registers the information of the person being monitored 21B1, the information of the person providing the monitoring 21B2, and the linkage permission information 21D in the record of HS user ID 21A1 (step S348). Furthermore, the second identification information management means 210 notifies the first identification information management means 120 of the HS user ID contact, which includes HS user ID 21A1 (step S349).

[0199] When the first identification information management means 120 receives the HS user ID notification (step S350), it registers the HS user ID 12D1 from the HS user ID notification as the linked identification information 12D in the record of the manufacturer user ID 12A2 (step S351). As a result, the monitoring service and the information provision service become available for linked use. When the first identification information management means 120 registers the HS user ID 12D1 in the first identification information, it determines that the linkage is complete using the HS user ID 12D1 as the key and notifies the applicant of the completion of the procedure (step S352).

[0200] <Processing of the 24th reception> Figure 29 is an explanatory diagram showing an example of the processing operation of the monitoring collaboration system 1A related to the 24th reception process. The 24th reception process is the process that occurs when, in the 24th state shown in Figure 25, for example, the person being monitored 2 uses the HS service provider 5's website or the person providing the monitoring 3 uses the HS service provider 5's website to submit a collaboration application.

[0201] The applicant notifies the second identification information management means 210 of the collaboration application (step S361). The collaboration application includes information about the person being monitored, information about the person providing the monitoring, and permission for collaboration with the manufacturer 4.

[0202] When the second identification information management means 210 receives a linkage application (step S362), it generates a new record of the second identification information (step S363). Based on the information of the person being monitored and the information of the person monitoring in the linkage application, the second identification information management means 210 registers the information of the person being monitored 21B1, the information of the person monitoring 21B2, and the linkage permission information 21D in the newly generated HS user ID 21A1 record (step S364). The second identification information management means 210 notifies the applicant of the acceptance notification (step S365). After registering the information of the person being monitored 21B1, the information of the person monitoring 21B2, and the linkage permission information 21D in the HS user ID 21A1 record, the second identification information management means 210 notifies the first identification information management means 120 of the linkage instruction (step S366). The coordinated instructions include information about the person being monitored (21B1) and the HS user ID (21A1).

[0203] When the first identification information management means 120 receives a linkage instruction (step S367), it identifies the record of manufacturer user ID 12A2 in the first identification information based on the information 21B1 of the person being monitored in the linkage instruction (step S368). The first identification information management means 120 registers HS user ID 12D1 in the identified record of manufacturer user ID 12A2 in the first identification information (step S369). As a result, the monitoring service and the information provision service become available for use in conjunction. Furthermore, after registering HS user ID 12D1, the first identification information management means 120 determines that the linkage is complete using HS user ID 12D1 as the key and notifies the applicant of the completion of the procedure (step S370).

[0204] <Processing of the 25th reception> Figure 30 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system 1A related to the 25th reception process. The 25th reception process is the process that occurs when, in the 25th state shown in Figure 25, for example, the person being monitored 2 uses the manufacturer's website 4 or the person providing the monitoring 3 uses the manufacturer's website or app to submit a collaboration application.

[0205] The applicant notifies the first identification information management means 120 of the application for linkage and toilet purchase (step S381). The application for linkage and toilet purchase includes toilet installer information, monitoring function contact information, and permission for linkage with HS operator 5.

[0206] When the first identification information management means 120 receives an application for linkage and toilet purchase (step S382), it generates a new record of the first identification information (step S383). Based on the application for linkage and toilet purchase, the first identification information management means 120 registers the toilet installer information 12B1 and the monitoring function contact information 12B2 in the record of manufacturer user ID 12A2 (step S384). The first identification information management means 120 notifies the applicant of the acceptance notification (step S385). After registering the toilet installer information 12B1 and the monitoring function contact information 12B2 in the record of manufacturer user ID 12A2, the first identification information management means 120 notifies the second identification information management means 210 of the linkage instruction (step S386). The linkage instruction includes the toilet installer information 12B1 and the monitoring function contact information 12B2. Subsequently, the manufacturer 4 will install the purchased toilet equipment 4A at the address specified in the toilet installer information 12B1, for example, through an agent (step S386). The timing of the installation of the toilet equipment 4A can be changed as appropriate.

[0207] When the second identification information management means 210 receives a linking instruction (step S387), it identifies the record of HS user ID 21A1 in the second identification information based on the toilet installer information 12B1 and monitoring function contact information 12B2 in the linking instruction (step S388). The second identification information management means 210 registers the linking permission information 21D in the identified record of HS user ID 21A1 in the second identification information (step S389). Furthermore, after registering the linking permission information 21D in the record of HS user ID 21A1, the second identification information management means 210 notifies the first identification information management means 120 of the HS user ID contact including HS user ID 21A1 (step S390).

[0208] When the first identification information management means 120 receives a notification of the HS user ID (step S391), it registers the HS user ID 12D1 in the record of the manufacturer user ID 12A2 in the first identification information (step S392). As a result, the monitoring service and the information provision service become available in cooperation with each other. After registering the HS user ID 12D1, the first identification information management means 120 determines that the cooperation is complete using the HS user ID 12D1 as the key and notifies the applicant of the completion of the procedure (step S393).

[0209] <Processing of the 26th reception> Figure 31 is an explanatory diagram showing an example of the processing operation of the monitoring collaboration system 1A related to the 26th reception process. The 26th reception process is the process that occurs when, in the 26th state shown in Figure 25, for example, the person being monitored 2 uses the HS service provider 5's website or the person providing the monitoring 3 uses the HS service provider 5's website or app to submit a collaboration application.

[0210] The applicant notifies the second identification information management means 210 of the linkage application (step S401). If the second identification information management means 210 accepts the linkage application (step S402), it identifies the record of HS user ID 21A1 from the second identification information based on the linkage application (step S403). After identifying the record of HS user ID 21A1, the second identification information management means 210 registers the linkage permission information 21D in the record of HS user ID 21A1 (step S404). After registering the linkage permission information 21D in the record of HS user ID 21A1, the second identification information management means 210 notifies the applicant of the request to purchase a toilet and create an account (step S405).

[0211] If the applicant receives a request to purchase a toilet and create an account (step S406), the applicant notifies the first identification information management means 120 of the toilet purchase and account creation application (step S407). The toilet purchase and account creation application includes toilet installer information, monitoring function contact information, and permission to link with HS operator 5.

[0212] When the first identification information management means 120 receives an application for toilet purchase and account creation (step S408), it generates a new record of the first identification information (step S409). Based on the application for toilet purchase and account creation, the first identification information management means 120 registers the toilet installer information 12B1 and the monitoring function contact information 12B2 in the record of the manufacturer user ID 12A2 (step S410). The first identification information management means 120 notifies the second identification information management means 210 of a linkage instruction including the toilet installer information 12B1 and the monitoring function contact information 12B2 (step S411). Subsequently, the manufacturer 4 will install the purchased toilet equipment 4A at the address of the toilet installer information 12B1, for example, through an agent (step S412). The timing of the installation of the toilet equipment 4A can be changed as appropriate.

[0213] Subsequently, if the second identification information management means 210 receives a linking instruction (step S413), it identifies the record of HS user ID 21A1 in the second identification information based on the linking instruction (step S414). After identifying the record of HS user ID 21A1, the second identification information management means 210 notifies the first identification information management means 120 of the HS user ID contact including HS user ID 21A1 (step S415).

[0214] When the first identification information management means 120 receives a notification of the HS user ID (step S416), it registers the HS user ID 12D1 in the record of the identified manufacturer user ID 12A2 in the first identification information (step S417). As a result, the monitoring service and the information provision service become available in cooperation with each other. Furthermore, after registering the HS user ID 12D1, the first identification information management means 120 determines that the cooperation is complete using the HS user ID 12D1 as the key and notifies the applicant of the completion of the procedure (step S418).

[0215] <Processing of the 27th reception> Figure 32 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system 1A related to the 27th reception process. The 32nd reception process is the process that occurs when, in the 32nd state shown in Figure 25, for example, the person being monitored 2 uses the manufacturer's website or the person providing the monitoring 3 uses the manufacturer's website to submit a collaboration application.

[0216] The applicant notifies the first identification information management means 120 of the application for linkage and toilet purchase (step S421). The application for linkage and toilet purchase includes toilet installer information, monitoring function contact information, and permission for linkage with HS operator 5.

[0217] When the first identification information management means 120 receives an application for integration and toilet purchase (step S422), it generates a new record of the first identification information (step S423). Based on the application for integration and toilet purchase, the first identification information management means 120 registers the toilet installer information 12B1 and the monitoring function contact information 12B2 in the record of the manufacturer user ID 12A2 (step S424). The first identification information management means 120 notifies the applicant that the application for integration and toilet purchase has been received (step S425).

[0218] The first identification information management means 120 registers the toilet installer information 12B1 and the monitoring function contact information 12B2 in the record of the manufacturer user ID 12A2, and then notifies the second identification information management means 210 of a linkage instruction (step S426). The linkage instruction includes the toilet installer information 12B1 and the monitoring function contact information 12B2. Subsequently, the manufacturer 4 will install the purchased toilet equipment 4A at the address of the toilet installer information 12B1, for example, through an agent (step S427). The timing of the installation of the toilet equipment 4A can be changed as appropriate.

[0219] When the second identification information management means 210 receives a linkage instruction (step S428), it generates a new record of the second identification information (step S429). Based on the linkage instruction, the second identification information management means 210 registers the information of the person being monitored 21B1, the information of the person providing the monitoring 21B2, and the linkage permission information 21D in the newly generated record of HS user ID 21A1 (step S430).

[0220] The second identification information management means 210 registers the information of the person being monitored 21B1, the information of the person monitoring 21B2, and the cooperation permission information 21D, and then notifies the first identification information management means 120 of the HS user ID contact, including the HS user ID 21A1 (step S431).

[0221] When the first identification information management means 120 receives a notification of the HS user ID (step S432), it registers the HS user ID 12D1 in the record of the identified manufacturer user ID 12A2 in the first identification information (step S433). As a result, the monitoring service and the information provision service become available in cooperation with each other. Furthermore, after registering the HS user ID 12D1, the first identification information management means 120 determines that the cooperation is complete using the HS user ID 12D1 as the key and notifies the applicant of the completion of the procedure (step S434).

[0222] <Processing of the 28th reception> Figure 33 is an explanatory diagram showing an example of the processing operation of the monitoring cooperation system 1A related to the 28th reception process. The 28th reception process is the process that occurs when, in the 28th state shown in Figure 25, for example, the person being monitored 2 uses the HS service provider 5's website or the person providing the monitoring 3 uses the HS service provider 5's website to submit a cooperation application.

[0223] The applicant notifies the second identification information management means 210 of the collaboration application (step S441). The collaboration application includes information about the person being monitored, information about the person providing the monitoring, and permission for collaboration with the manufacturer 4.

[0224] When the second identification information management means 210 receives a linkage application (step S442), it generates a new record of the second identification information (step S443). Based on the linkage application, the second identification information management means 210 registers the information of the person being monitored 21B1, the information of the person providing the monitoring 21B2, and the linkage permission information 21D in the record of HS user ID 21A1 (step S444). The second identification information management means 210 notifies the applicant of the request to purchase a toilet and create an account (step S445).

[0225] If the applicant receives a request to purchase a toilet and create an account (step S446), the applicant notifies the first identification information management means 120 of the toilet purchase and account creation application (step S447). The toilet purchase and account creation application includes toilet installer information, monitoring function contact information, and permission to link with HS operator 5.

[0226] When the first identification information management means 120 receives an application for toilet purchase and account creation (step S448), it generates a new record of the first identification information (step S449). Based on the application for toilet purchase and account creation, the first identification information management means 120 registers the toilet installer information 12B1 and the monitoring function contact information 12B2 in the record of the manufacturer user ID 12A2 (step S450). Subsequently, the manufacturer 4 will install the purchased toilet equipment 4A at the address of the toilet installer information 12B1, for example, through an agent (step S451). The timing of the installation of the toilet equipment 4A can be changed as appropriate.

[0227] The first identification information management means 120 registers the toilet owner information 12B1 and the monitoring function contact information 12B2, and then notifies the second identification information management means 210 of a linkage instruction including the toilet owner information 12B1 and the monitoring function contact information 12B2 (step S452).

[0228] When the second identification information management means 210 receives a cooperation instruction (step S453), it identifies the record of HS user ID 21A1 in the second identification information based on the toilet installer information 12B1 and the monitoring function contact information 12B2 (step S454). The second identification information management means 210 notifies the first identification information management means 120 of the HS user ID contact including the identified HS user ID 21A1 (step S455).

[0229] When the first identification information management means 120 receives a notification of the HS user ID (step S456), it registers the HS user ID 12D1 in the record of the identified manufacturer user ID 12A2 in the first identification information (step S457). As a result, the monitoring service and the information provision service become available in cooperation with each other. Furthermore, after registering the HS user ID 12D1, the first identification information management means 120 determines that the cooperation is complete using the HS user ID 12D1 as the key and notifies the applicant of the completion of the procedure (step S458).

[0230] <Processing of the 29th reception> Figure 34 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system 1A related to the 29th reception process. The 29th reception process is the process that occurs when, in the 29th state shown in Figure 25, for example, the person being monitored 2 uses the manufacturer's website 4 or the person providing the monitoring 3 uses the manufacturer's website or app to submit a collaboration application.

[0231] The applicant notifies the first identification information management means 120 of the collaboration application (step S461). The collaboration application includes toilet installer information, monitoring function contact information, and permission to collaborate with the HS operator 5.

[0232] When the first identification information management means 120 receives a linkage application (step S462), it generates a new record of the first identification information (step S463). Based on the toilet installer information and monitoring function contact information in the linkage application, the first identification information management means 120 registers the toilet installer information 12B1 and the monitoring function contact information 12B2 in the record of manufacturer user ID 12A2 (step S464). The first identification information management means 120 notifies the applicant of the acceptance notification (step S465). After registering the toilet installer information 12B1 and the monitoring function contact information 12B2 in the record of manufacturer user ID 12A2, the first identification information management means 120 notifies the second identification information management means 210 of the linkage instruction (step S466). The linkage instruction includes the toilet installer information 12B1 and the monitoring function contact information 12B2.

[0233] When the second identification information management means 210 receives a linking instruction (step S467), it identifies the record of HS user ID 21A1 in the second identification information based on the toilet installer information 12B1 and monitoring function contact information 12B2 in the linking instruction (step S468). The second identification information management means 210 registers the linking permission information 21D in the identified record of HS user ID 21A1 in the second identification information (step S469). Furthermore, after registering the linking permission information 21D in the record of HS user ID 21A1, the second identification information management means 210 notifies the first identification information management means 120 of the HS user ID contact including the identified HS user ID 21A1 (step S470).

[0234] When the first identification information management means 120 receives a notification of the HS user ID (step S471), it registers the HS user ID 12D1 in the record of the identified manufacturer user ID 12A2 in the first identification information (step S472). As a result, the monitoring service and the information provision service become available in cooperation with each other. Furthermore, after registering the HS user ID 12D1, the first identification information management means 120 determines that the cooperation is complete using the HS user ID 12D1 as the key and notifies the applicant of the completion of the procedure (step S473).

[0235] <Processing of the 30th reception> Figure 35 is an explanatory diagram showing an example of the processing operation of the monitoring collaboration system 1A related to the 30th reception process. The 30th reception process is the process that occurs when, in the 30th state shown in Figure 25, for example, the person being monitored 2 uses the HS service provider 5's website or the person providing the monitoring 3 uses the HS service provider 5's website or app to submit a collaboration application.

[0236] The applicant notifies the second identification information management means 210 of the collaboration application, which includes permission to collaborate with manufacturer 4 (step S481). If the second identification information management means 210 accepts the collaboration application (step S482), it identifies the record of HS user ID 21A1 from the second identification information based on the collaboration application (step S483). The second identification information management means 210 registers the collaboration permission information 21D in the identified record of HS user ID 21A1 (step S484). After identifying the record of HS user ID 21A1, the second identification information management means 210 notifies the applicant of the account creation request (step S485).

[0237] If the applicant receives an account creation request (step S486), the applicant notifies the first identification information management means 120 of the account creation application (step S487). The account creation application includes toilet installer information, monitoring function contact information, and permission to link with the HS operator 5.

[0238] When the first identification information management means 120 receives an account creation application (step S488), it generates a new record of the first identification information (step S489). Based on the toilet installer information and monitoring function contact information in the account creation application, the first identification information management means 120 registers the toilet installer information 12B1 and the monitoring function contact information 12B2 in the record of manufacturer user ID 12A2 (step S490).

[0239] The first identification information management means 120 registers the toilet installer information 12B1 and the monitoring function contact information 12B2, and then notifies the second identification information management means 210 of a linking instruction including the toilet installer information 12B1 and the monitoring function contact information 12B2 (step S491). If the second identification information management means 210 receives the linking instruction (step S492), it identifies the record of HS user ID 21A1. The second identification information management means 210 notifies the first identification information management means 120 of an HS user ID contact including the identified HS user ID 21A1 in the second identification information (step S493).

[0240] When the first identification information management means 120 receives a notification of the HS user ID (step S494), it registers the HS user ID 12D1 in the record of the identified manufacturer user ID 12A2 in the first identification information (step S495). As a result, the monitoring service and the information provision service become available in cooperation with each other. Furthermore, after registering the HS user ID 12D1, the first identification information management means 120 determines that the cooperation is complete using the HS user ID 12D1 as the key and notifies the applicant of the completion of the procedure (step S496).

[0241] <Processing step 31> Figure 36 is an explanatory diagram showing an example of the processing operation of the monitoring and collaboration system 1A related to the 31st reception process. The 31st reception process is the process that occurs when, in the 31st state shown in Figure 25, for example, the person being monitored 2 uses the manufacturer's website or the person providing the monitoring 3 uses the manufacturer's website to submit a collaboration application.

[0242] The applicant notifies the first identification information management means 120 of the collaboration application (step S501). The collaboration application includes toilet installer information, monitoring function contact information, and permission to collaborate with the HS operator 5.

[0243] When the first identification information management means 120 receives a linkage application (step S502), it generates a new record of the first identification information (step S503). Based on the linkage application, the first identification information management means 120 registers the toilet installer information 12B1 and the monitoring function contact information 12B2 in the record of the manufacturer user ID 12A2 (step S504). The first identification information management means 120 notifies the applicant that the linkage application has been received (step S505).

[0244] The first identification information management means 120 registers toilet installer information 12B1 and monitoring function contact information 12B2 in the record of manufacturer user ID 12A2, and then notifies the second identification information management means 210 of a linkage instruction (step S506). The linkage instruction includes toilet installer information 12B1 and monitoring function contact information 12B2.

[0245] When the second identification information management means 210 receives a linkage instruction (step S507), it generates a new record of the second identification information (step S508). Based on the linkage instruction, the second identification information management means 210 registers the information of the person being monitored 21B1, the information of the person providing the monitoring 21B2, and the linkage permission information 21D in the newly generated HS user ID 21A1 record (step S509). The second identification information management means 210 notifies the first identification information management means 120 of the HS user ID notification, which includes the newly generated HS user ID 21A1 (step S510).

[0246] When the first identification information management means 120 receives a notification of the HS user ID (step S511), it registers the HS user ID 12D1 in the record of the identified manufacturer user ID 12A2 in the first identification information (step S512). As a result, the monitoring service and the information provision service become available in cooperation with each other. Furthermore, after registering the HS user ID 12D1, the first identification information management means 120 determines that the cooperation is complete using the HS user ID 12D1 as the key and notifies the applicant of the completion of the procedure (step S513).

[0247] <Processing of the 32nd reception> Figure 37 is an explanatory diagram showing an example of the processing operation of the monitoring cooperation system 1A related to the 32nd reception process. The 32nd reception process is the process that occurs when, in the 32nd state shown in Figure 25, for example, the person being monitored 2 uses the HS service provider 5's website or the person providing the monitoring 3 uses the HS service provider 5's website to submit a cooperation application.

[0248] The applicant notifies the second identification information management means 210 of the collaboration application (step S521). The collaboration application includes information about the person being monitored, information about the person providing the monitoring, and permission for collaboration with the manufacturer 4.

[0249] When the second identification information management means 210 receives a linkage application (step S522), it generates a new record of the second identification information (step S523). Based on the linkage application, the second identification information management means 210 registers the information of the person being monitored 21B1, the information of the person providing the monitoring 21B2, and the linkage permission information 21D in the record of HS user ID 21A1 (step S524). The second identification information management means 210 notifies the applicant of the account creation request (step S525).

[0250] If the applicant receives an account creation request (step S526), ​​the applicant notifies the first identification information management means 120 of the account creation application (step S527). The account creation application includes toilet installer information 12B1, monitoring function contact information 12B2, and permission to link with the HS operator 5.

[0251] When the first identification information management means 120 receives an account creation application (step S528), it generates a new record of the first identification information (step S529). Based on the account creation application, the first identification information management means 120 registers the toilet installer information 12B1 and the monitoring function contact information 12B2 in the record of the manufacturer user ID 12A2 (step S530).

[0252] The first identification information management means 120 registers toilet installer information 12B1 and monitoring function contact information 12B2, and then notifies a cooperation instruction including the toilet installer information 12B1 and the monitoring function contact information 12B2 to the second identification information management means 210 (step S531). When the second identification information management means 210 receives the cooperation instruction (step S532), it specifies the HS user ID 21A1 from a newly generated record of the HS user ID 21A1 based on the cooperation instruction (step S533). The second identification information management means 210 notifies an HS user ID notification including the specified HS user ID 21A1 to the first identification information management means 120 (step S534).

[0253] When the first identification information management means 120 receives the HS user ID notification (step S535), it registers the HS user ID 12D1 into the record of the specified manufacturer user ID 12A2 in the first identification information (step S536). As a result, the monitoring service and the information provision service become available in cooperation. Furthermore, after registering the HS user ID 12D1, the first identification information management means 120 determines that the cooperation has been completed using the HS user ID 12D1 as a key, and notifies the applicant of a procedure completion notification (step S537).

[0254] The 21st to 32nd acceptance processes are sequentially processed using request numbers in the step order of the applicant, the first identification information management means 120, and the second identification information management means 210.

[0255] <Effect of Embodiment 2> In the monitoring cooperation system 1A of Embodiment 2, the HS user ID 21A1, which is identification information in the second identification information, is managed as common cooperation identification information through information cooperation between the first identification information management means 120 and the second identification information management means 210. Whether the monitoring service is applied for from the manufacturer 4, which is an affiliated company of the toilet equipment 4A, or from the HS provider 5, which is an affiliated company of the monitoring service, in either case, the HS user ID 21A1 in the second identification information is used as the common cooperation identification information. By using the HS user ID 21A1, it is possible to associate the first identification information for managing toilet data with the second identification information for managing the monitoring service. As a result, the monitoring service using the toilet data of the toilet equipment 4A can be reliably executed.

[0256] In the monitoring cooperation system 1A, data cooperation is performed between different services, namely the information provision service and the monitoring service, with the HS user ID 21A1 that identifies the user using the monitoring service as a key, so the monitoring service using the toilet equipment 4A can be reliably executed.

[0257] In the monitoring cooperation system 1A, the second identification information management means 210 notifies the first identification information management means 120 of the HS user ID 21A1. Through information cooperation between the first identification information management means 120 and the second identification information management means 210, the HS user ID 21A1 and the appliance ID 12A1 are associated. By using the HS user ID 21A1, data cooperation between different services can be reliably performed.

[0258] The HS user ID 21A1 managed by the second identification information management means 210 is notified to the first identification information management means 120 through information cooperation with the first identification information management means 120 that manages the first identification information. The HS user ID 21A1 is managed in the first identification information management means 120 as common cooperation identification information in each of the first identification information management means 120 and the second identification information management means 210. As a result, the monitoring service using the toilet data of the toilet equipment 4A can be reliably executed.

[0259] The first identification information management means 120 acquires the HS user ID 21A1 from the second identification information management means 210 through information exchange with the second identification information management means 210, which manages the HS user ID 21A1 in the second identification information. The first identification information management means 120 manages the acquired HS user ID 21A1 as common linked identification information in both the first identification information management means 12 and the second identification information management means 21. As a result, the monitoring service using toilet data from the toilet equipment 4A can be reliably performed.

[0260] Furthermore, while Figure 1 illustrates the service configuration of the monitoring and collaboration system 1, it is not limited to this configuration and can be modified as appropriate.

[0261] <Other monitoring and collaboration systems 1B service models> Figure 38 is an explanatory diagram showing an example of another service form of the monitoring and collaboration system 1B. The monitoring and collaboration system 1B shown in Figure 38 includes a person being monitored 2, a toilet device 4A installed in the home of the person being monitored 2, a monitor 3, a manufacturer 4, and a home service provider 5.

[0262] Manufacturer 4 collects toilet data from the toilet equipment 4A installed in the home of person being monitored 2 (Step S551). Manufacturer 4 monitors the condition of person being monitored 2 based on various information, such as toilet data. Furthermore, Manufacturer 4 provides the condition of person being monitored 2 to caregiver 3 as an information provision service (Step S552). Caregiver 3 checks the condition of person being monitored 2 and requests Manufacturer 4 to come (Step S553). Furthermore, Manufacturer 4 requests HS service provider 5 to come in response to the request from caregiver 3 (Step S554). Then, HS service provider 5 dispatches a representative to the location of person being monitored 2 in response to the request from Manufacturer 4 (Step S555).

[0263] In this type of monitoring and collaboration system 1B, the information provision service of the manufacturer 4 and the monitoring service of the HS operator 5 can be linked using the methods of Example 1 and Example 2.

[0264] <Variation> Furthermore, the embodiment illustrates a case where toilet data stored in the storage means 11 within the manufacturer's server 10 of manufacturer 4 is provided to the HS-side server 20 of HS operator 5. However, it is not limited to this and can be modified as appropriate. A third identification information management means in the housing manufacturer's server that provides a monitoring service provided by the housing manufacturer may be placed between the first identification information management means 12 in the manufacturer's server 10 and the second identification information management means 21 in the HS-side server 20. The third identification information management means manages the third identification information of the monitoring service provided by the housing manufacturer. In this case, the first identification information management means 12, the second identification information management means 21, and the third identification information management means register, for example, the equipment ID 12A1 as linked identification information to the second identification information management means 21 and the third identification information management means using the reception process described above. As a result, by using the device ID 12A1 as a key, the first identification information, the second identification information, and the third identification information can be linked, enabling the collaboration of services between the manufacturer 4, the HS business operator 5, and the housing manufacturer.

[0265] The linked identification information for the first, second, and third identification information can be, for example, HS User ID 21A1, or any one of the identification information within the first, second, and third identification information.

[0266] The example given illustrates a case where the HS server 20 retrieves toilet data stored in the storage means 11 using the equipment ID 12A1 as the key. However, the storage means 11 may also store status information of the person being monitored 2 in addition to toilet data, and the HS server 20 may retrieve the status information stored in the storage means 11 using the equipment ID 12A1 as the key; this can be changed as appropriate.

[0267] Furthermore, while toilet equipment 4A was used as an example of plumbing equipment, other equipment such as kitchen, bathroom, or washbasin equipment may also be used, and can be changed as appropriate. A washbasin may have, for example, a motion sensor, a water flow sensor, a lighting sensor, and an outlet sensor. The motion sensor is a detection means that detects whether or not there is a person in front of the washbasin. The water flow sensor is a detection means that detects the water flow from the washbasin faucet. The lighting sensor is a detection means that detects whether or not the washbasin light is turned ON / OFF. The outlet sensor is a detection means that detects whether or not the washbasin outlet is in use by turning the electricity ON / OFF.

[0268] The kitchen includes, for example, a water flow sensor, a stove sensor, a lighting sensor, and a ventilation fan sensor. The water flow sensor is a detection means that detects the water flow from the kitchen faucet. The stove sensor is a detection means that detects the usage status of the stove in the kitchen. The lighting sensor is a detection means that detects whether the kitchen lights are turned ON or OFF. The ventilation fan sensor is a detection means that detects whether the kitchen ventilation fan is turned ON or OFF.

[0269] The bathroom may have, for example, a water flow sensor, a water temperature sensor, a door sensor, an air conditioning sensor, a lighting sensor, etc. The water flow sensor is a detection means that detects the water flow from the faucet in the bathroom. The water temperature sensor is a detection means that detects the temperature of the water coming out of the faucet in the bathroom. The door sensor is a detection means that detects the opening and closing of the bathroom door. The air conditioning sensor is a detection means that detects the ON / OFF status of the air conditioner in the bathroom. The lighting sensor is a detection means that detects the ON / OFF status of the lighting in the bathroom.

[0270] Furthermore, the programs for realizing the functions of the manufacturer-side server 10 and the HS-side server 20 are provided, for example, in the form of a computer-readable recording medium. The recording medium is, for example, a flexible disk, CD (CD-ROM, CD-R, CD-RW, etc.), DVD (DVD-ROM, DVD-RAM, DVD-R, DVD+R, DVD-RW, DVD+RW, HD DVD, etc.), Blu-ray disc, magnetic disk, optical disk, magneto-optical disk, etc. The CPU reads the program from the recording medium and transfers and stores the read program in an internal storage device such as memory or an external storage device such as storage. Alternatively, the program may be recorded on a recording medium such as a magnetic disk, optical disk, or magneto-optical disk and provided to the computer via a communication path from that recording medium, and this can be changed as appropriate.

[0271] The hardware elements constituting the manufacturer-side server 10 and the HS-side server 20 may be configured to be provided by the cloud provider.

[0272] The disclosed technology is not limited to the embodiments described above and can be implemented in various modifications without departing from the spirit of this embodiment. Each configuration and process of this embodiment can be selected or combined as needed.

[0273] Furthermore, the components of each part shown in the diagram do not necessarily have to be physically configured as depicted. In other words, the specific forms of distribution and integration of each part are not limited to those shown in the diagram, and all or part of them can be functionally or physically distributed and integrated in any unit according to various loads, usage conditions, etc.

[0274] Furthermore, all or any part of the various processing functions performed by each device may be executed on a CPU, DSP (Digital Signal Processor), FPGA (Field Programmable Gate Array), or the like. In addition, all or any part of the various processing functions may be executed by a program analyzed and executed by a CPU or the like, or on hardware based on wired logic.

[0275] The area for storing various types of information may be configured with a recording medium such as SDRAM (Synchronous Dynamic Random Access Memory), MRAM (Magnetoresistive Random Access Memory), NVRAM (Non-Volatile Random Access Memory), or the like, for example. Description of Reference Numerals

[0276] 1 Monitoring Cooperation System 2 Monitored Person 3 Monitoring Person 4 Manufacturer 5 HS Operator 10 Manufacturer-side Server 11 Storage Means 12 First Identification Information Management Means 12A1 Appliance ID 20 HS-side Server 31 Second Identification Information Management Means 21A1 HS User ID

Claims

1. In a data management system that performs a monitoring service for the residents of a house from outside the house, using detection data acquired from detection means installed on plumbing fixtures in the house and / or status information of the users of the plumbing fixtures estimated from said detection data, A first identification information management means for managing at least the first identification information for managing the detection data, The system comprises a second identification information management means for managing the aforementioned monitoring service, The first identification information described above is The detection data obtained from the detection means of the plumbing fixtures installed in the aforementioned residence is used as account information for managing each plumbing fixture. The identification information in the first identification information managed by the first identification information management means or the identification information in the second identification information managed by the second identification information management means is A data management system characterized in that, through information exchange via a predetermined communication means between the first identification information management means and the second identification information management means, the information is managed as common identification information in both the first identification information management means and the second identification information management means.

2. The first identification information management means is: Included in a first management system for managing detection data of the aforementioned plumbing equipment, The second identification information management means is: The data management system according to claim 1, characterized in that it is included in a second management system for managing the aforementioned monitoring service.

3. The second identification information is, The data management system according to claim 2, characterized in that it is account information for monitoring the status of residents of the house that is subject to the aforementioned monitoring service.

4. The data management system according to claim 2, further comprising a storage means for storing the detection data and / or the state information in association with the first identification information.

5. The aforementioned identification information is Appliance identification information for identifying the aforementioned plumbing equipment, The aforementioned device identification information is, The data management system according to claim 2, characterized in that, through information sharing between the first identification information management means and the second identification information management means via the predetermined communication means, the information is managed as common identification information in each of the first identification information management means and the second identification information management means.

6. The first identification information management means is: The system manages the first identification information, which is used to check the status of the detection data of the plumbing equipment, and the equipment identification information for identifying the plumbing equipment. The second identification information management means is: The system manages the second login information used when confirming information related to the monitoring service or requesting the execution of the monitoring service, and the device identification information, as the second identification information. The aforementioned device identification information is, The data management system according to claim 5, characterized in that, through information sharing between the first identification information management means and the second identification information management means via the predetermined communication means, the information is managed as common identification information in each of the first identification information management means and the second identification information management means.

7. The aforementioned information sharing is, The data management system according to claim 5 or 6, characterized in that it is executed by linking user identification information for identifying the user of the plumbing equipment, which is held by both the first identification information management means and the second identification information management means, with the equipment identification information, and notifying the second identification information management means of the equipment identification information from the first identification information management means.

8. The aforementioned identification information is User identification information that identifies the user who uses the aforementioned monitoring service, The aforementioned user identification information is The data management system according to claim 2, characterized in that information is shared between the first identification information management means and the second identification information management means by predetermined communication means, so that the information is managed as common identification information in each of the first identification information management means and the second identification information management means.

9. The second identification information management means is: The system manages the following as the second identification information: second login identification information used when confirming information related to the monitoring service or requesting the execution of the monitoring service, and user identification information that identifies the user using the monitoring service. The first identification information management means is: The system manages the first login identification information used when checking the status of detection data of the plumbing equipment, and the user identification information, as the first identification information. The aforementioned user identification information is The data management system according to claim 8, characterized in that, through information sharing between the first identification information management means and the second identification information management means via the predetermined communication means, the information is managed as common identification information in each of the first identification information management means and the second identification information management means.

10. The aforementioned information sharing is, The data management system according to claim 8 or 9, characterized in that it is executed by linking user identification information for identifying the user of the plumbing equipment, which is held by both the first identification information management means and the second identification information management means, with the user identification information, and notifying the first identification information management means of the user identification information from the second identification information management means.

11. In an information provision system for providing a monitoring service for residents of a house from outside the house, using detection data acquired from detection means installed on plumbing fixtures in the house and / or status information of the users of the plumbing fixtures estimated from said detection data, The system comprises a first identification information for managing the aforementioned detection data and a first identification information management means for managing the identification information. The first identification information is used as account information for managing the detection data obtained from the detection means of the plumbing fixtures installed in the house, for each plumbing fixture. The identification information managed by the first identification information management means is: An information provision system characterized in that information is shared with a second identification information management means that manages second identification information for managing the aforementioned monitoring service, and the second identification information management means is notified by a predetermined communication means, and the first identification information management means and the second identification information management means manage the second identification information management means as common identification information in each of the first and second identification information management means.

12. In a monitoring system that performs a monitoring service for the residents of a house from outside the house, using detection data acquired from detection means installed on plumbing fixtures in the house and / or status information of the users of the plumbing fixtures estimated from said detection data, The system includes a second identification information management means for managing the aforementioned monitoring service, The second identification information management means is: A monitoring system characterized by acquiring the identification information from the first identification information management means through information exchange via a predetermined communication means between the first identification information management means for managing the detection data and / or status information, and managing the acquired identification information as common identification information in both the first identification information management means and the second identification information management means.

13. In an information provision system for providing a monitoring service for residents of a house from outside the house, using detection data acquired from detection means installed on plumbing fixtures in the house and / or status information of the users of the plumbing fixtures estimated from said detection data, The system includes a first identification information management means for managing the first identification information for managing the aforementioned detection data, The first identification information described above is The detection data obtained from the detection means of the plumbing fixtures installed in the aforementioned residence is used as account information for managing each plumbing fixture. The first identification information management means is: An information provision system characterized in that the system acquires the identification information from the second identification information management means through information exchange via a predetermined communication means between the first identification information management means and the second identification information management means which manages the identification information within the second identification information for managing the monitoring service, and manages the acquired identification information as common identification information in both the first identification information management means and the second identification information management means.

14. In a monitoring system that performs a monitoring service for the residents of a house from outside the house, using detection data acquired from detection means installed on plumbing fixtures in the house and / or status information of the users of the plumbing fixtures estimated from said detection data, The system includes a second identification information for managing the aforementioned monitoring service and a second identification information management means for managing the identification information. The identification information managed by the second identification information management means is: A monitoring system characterized in that the first identification information management means for managing the detection data and / or status information is notified to the first identification information management means by information sharing via a predetermined communication means, and the first identification information management means and the second identification information management means manage the first identification information management means and the second identification information management means respectively as common identification information.

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