Business support device, business support method, and business support program

Abstract

This invention provides a business support device, a business support method, and a business support program that enable prompt delivery after customs clearance by creating delivery schedule data as the smallest possible unit for dividing deliveries, and linking customs clearance data and delivery instruction data with the delivery schedule data. [Solution] The business support device according to this embodiment is a business support device comprising a control unit, the control unit comprising: a customs sorting input screen display means that receives information for each customs clearance unit for which customs clearance is requested; a customs clearance business input screen display means that receives information for each customs clearance unit for which customs clearance is requested; a delivery schedule input screen display means that receives a delivery schedule for each smallest unit in which delivery can be divided; a delivery schedule list display means that displays a list of delivery schedules extracted using the consignor and collection date as keys; and a delivery instruction input screen display means that receives one or more delivery schedules selected by the user from the delivery schedule list as a single delivery instruction.

Description

Technical Field

[0001] The present invention relates to a business support device, a business support method, and a business support program.

Background Art

[0002] In international logistics, domestic cargo distributed within Japan, and foreign cargo which refers to cargo that is imported and has not yet completed customs clearance, as well as cargo that is exported and has completed customs clearance, need to be handled in operations with a clear distinction between the two. In import operations, cargo transported by aircraft or vessels is carried into a warehouse as foreign cargo, switched to domestic cargo upon completion of customs clearance, and then carried out of the warehouse. To make effective use of warehouse space, it is necessary to carry cargo out of the warehouse promptly after customs clearance. However, it is difficult to grasp the customs clearance status of cargo, and it is particularly difficult to review the delivery plan when customs clearance approval is not granted.

[0003] Patent Document 1 describes a logistics management device that manages product orders and transportation, comprising: an order acquisition unit that creates product orders; a batch creation unit that divides the orders into batches, which are load adjustment units for transportation; and a transportation creation unit that performs load adjustment by grouping one or more of the batches and associating the groups with transportation means (for example, see Patent Document 1).

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of Invention

Problems to be Solved by the Invention

[0005] However, Patent Document 1 neither describes nor suggests linking customs clearance data and delivery instruction data in order to promptly perform delivery after cargo customs clearance.

[0006] The present invention has been made in view of the above, and aims to provide a business support device, a business support method, and a business support program that enable prompt delivery after customs clearance of cargo by creating delivery schedule data as the smallest unit in which delivery can be divided, and linking customs clearance data and delivery instruction data with the delivery schedule data. [Means for solving the problem]

[0007] To solve the above-mentioned problems and achieve the objective, the business support device of the present invention is a business support device comprising a control unit, wherein the control unit comprises: a customs sorting input screen display means that receives information including order number, consignor, customs sorting number, customs operation number, number of cargo items, total weight, and total volume for each customs unit for which customs clearance is applied; a customs operation input screen display means that receives information including customs sorting number, customs operation number, declaration number, planned declaration date, permit date, and name of the goods subject to customs clearance for each customs unit for which customs clearance is applied; a delivery schedule input screen display means that receives a delivery schedule including delivery schedule number, customs operation number, collection date, delivery destination, and delivery date for each smallest unit in which delivery can be divided; a delivery schedule list display means that displays a list of delivery schedules extracted using the consignor and collection date as keys; and a delivery instruction input screen display means that receives one or more delivery schedules selected by the user from the delivery schedule list as a single delivery instruction.

[0008] Furthermore, the business support method of the present invention is a business support method to be executed by a business support device equipped with a control unit, and is characterized by comprising: a customs sorting input screen display step to be executed by the control unit, which receives information including order number, consignor, customs sorting number, customs operation number, number of cargo items, total weight, and total volume for each customs unit for which customs clearance is applied; a customs operation input screen display step to receive information including customs sorting number, customs operation number, declaration number, planned declaration date, permit date, and name of the goods subject to customs clearance for each customs unit for which customs clearance is applied; a delivery schedule input screen display step to receive a delivery schedule including delivery schedule number, customs operation number, collection date, delivery destination, and delivery date for each smallest unit in which delivery can be divided; a delivery schedule list display step to display a list of delivery schedules extracted using consignor and collection date as keys; and a delivery instruction input screen display step to receive one or more delivery schedules selected by the user from the delivery schedule list as a single delivery instruction.

[0009] Furthermore, the business support program of the present invention is a business support program to be executed by a business support device equipped with a control unit, characterized in that the control unit is made to execute: a customs sorting input screen display step that receives information including order number, consignor, customs sorting number, customs operation number, number of cargo items, total weight, and total volume for each customs unit for which customs clearance is applied; a customs operation input screen display step that receives information including customs sorting number, customs operation number, declaration number, planned declaration date, permit date, and name of the goods subject to customs clearance for each customs unit for which customs clearance is applied; a delivery schedule input screen display step that receives a delivery schedule including delivery schedule number, customs operation number, collection date, delivery destination, and delivery date for each smallest unit in which delivery can be divided; a delivery schedule list display step that displays a list of delivery schedules extracted using consignor and collection date as keys; and a delivery instruction input screen display step that receives one or more delivery schedules selected by the user from the delivery schedule list as a single delivery instruction. [Effects of the Invention]

[0010] According to the present invention, by creating delivery schedule data as the smallest possible unit to which delivery can be divided, and linking customs clearance data and delivery instruction data with the delivery schedule data, it is possible to deliver the goods promptly after customs clearance. [Brief explanation of the drawing]

[0011] [Figure 1] Figure 1 is a block diagram showing an example of the configuration of a business support device. [Figure 2] Figure 2 illustrates conventional customs clearance and delivery operations. [Figure 3] Figure 3 illustrates the customs clearance and delivery operations in the business support device of this embodiment. [Figure 4] Figure 4 is a diagram illustrating the business flow of this embodiment. [Figure 5] Figure 5 shows an example of an order data table. [Figure 6] Figure 6 shows an example of a customs sorting input screen and a customs sorting data table generated by inputting data into the customs sorting input screen. [Figure 7] Figure 7 shows an example of the customs clearance input screen, as well as the customs clearance data table and customs clearance details data table generated by the input on the customs clearance input screen. [Figure 8A] Figure 8A shows an example of a delivery schedule input screen. [Figure 8B] Figure 8B shows an example of a delivery schedule data table and a delivery schedule details data table generated by inputting data into the delivery schedule input screen. [Figure 9] Figure 9 shows an example of the delivery schedule list screen. [Figure 10] Figure 10 shows an example of the delivery instruction input screen, as well as an example of the delivery instruction data table and delivery instruction detail data table generated by the input on the delivery instruction input screen. [Figure 11] Figure 11 shows an example of the delivery schedule list screen and the customs clearance data table that it references. [Figure 12A] FIG. 12A is a diagram for explaining cancellation of a delivery instruction on a scheduled delivery list screen. [Figure 12B] FIG. 12B is a diagram illustrating an example of a delivery instruction data table and a delivery instruction detail data table after the delivery instruction is canceled on the scheduled delivery screen. [Figure 13] FIG. 13 is a diagram illustrating an example of a scheduled delivery list screen. [Figure 14A] FIG. 14A is a diagram illustrating an example of a delivery instruction input screen. [Figure 14B] FIG. 14B is a diagram illustrating an example of a delivery instruction data table and a delivery instruction detail data table updated by a new delivery instruction on the delivery instruction input screen. [Figure 15] FIG. 15 is a diagram illustrating an example of a scheduled delivery list screen. [Description of Embodiments]

[0012] Embodiments of the present invention will be described in detail with reference to the drawings. The present invention is not limited to these embodiments.

[0013] [1. Configuration] With reference to FIG. 1, an example of the configuration of a business support apparatus 100 according to the present embodiment will be described. FIG. 1 is a block diagram illustrating an example of the configuration of the business support apparatus 100.

[0014] The business support apparatus 100 is a commercially available desktop personal computer. The business support apparatus 100 is not limited to a stationary information processing system such as a desktop personal computer, and may be a portable information processing apparatus such as a commercially available notebook personal computer, a PDA (Personal Digital Assistant), a smartphone, or a tablet personal computer.

[0015] The business support device 100 comprises a control unit 102, a communication interface unit 104, a storage unit 106, and an input / output interface unit 108. Each component of the business support device 100 is connected to communicate via any communication path.

[0016] The communication interface unit 104 connects the business support device 100 to the network 300 via communication devices such as routers and wired or wireless communication lines such as dedicated lines, enabling communication between them. The communication interface unit 104 has the function of communicating data with other devices via communication lines. Here, the network 300 has the function of connecting the business support device 100 and the server 200 so that they can communicate with each other, and is, for example, the internet or a LAN (Local Area Network).

[0017] The input / output interface unit 108 is connected to an input device 400 and an output device 500. The output device 500 can be a monitor (including a home television), a speaker, or a printer. The input device 400 can be a keyboard, a mouse, a microphone, or a monitor that works in conjunction with the mouse to provide pointing device functionality. In the following, the output device 500 may be referred to as the monitor 500 or printer 500, and the input device 400 as the keyboard 400 or mouse 400. Also, the display of information on the monitor 500 and the user's operation of the input device 400 may be referred to as "user operation via UI".

[0018] The memory unit 106 stores various databases, tables, and files. The memory unit 106 also stores computer programs that work in cooperation with the OS (Operating System) to give instructions to the CPU (Central Processing Unit) to perform various processes. As the memory unit 106, for example, memory devices such as RAM (Random Access Memory) and ROM (Read Only Memory), fixed disk devices such as hard disks, flexible disks, and optical disks can be used.

[0019] The storage unit 106 stores, for example, the order data table 106a, the customs sorting data table 106b, the customs clearance operations data table 106c, the customs clearance operations details data table 106d, the delivery schedule data table 106e, the delivery schedule details data table 106f, the delivery instruction data table 106g, the delivery instruction details data table 106h, and so on.

[0020] The order data table 106a stores order information. As shown in an example in Figure 5, the order number and the consignor are linked and stored in the order data table 106a.

[0021] The customs sorting data table 106b holds the units for which customs clearance is performed. As shown in an example in Figure 6, the customs sorting data table 106b stores information such as order number, customs sorting number, line number, number of cargo items, total weight, C / W, total volume, number of containers, and planned declaration date for each customs clearance operation (each customs clearance operation number).

[0022] The customs clearance data table 106c is the counterpart to the customs sorting data table 106b and holds the customs clearance details and status. As shown in Figure 7 as an example, the customs clearance data table 106c stores the declaration number, planned declaration date, and permit date for each customs clearance operation number.

[0023] The customs clearance details data table 106d holds detailed information about customs clearance operations. As shown in Figure 7 as an example, the customs clearance details data table 106d stores information such as the customs clearance operation number, line number, item number, item name, country of origin, and price of the goods undergoing customs clearance.

[0024] The delivery schedule data table 106e holds delivery information. As shown in Figure 8B as an example, the delivery schedule data table 106e stores information such as customs clearance number, collection location, delivery destination, collection date, delivery destination, transportation company, vehicle type, driver, and notes for each delivery schedule number, which is the smallest unit in which a delivery can be divided.

[0025] The delivery schedule details data table 106f holds cargo information. As shown in an example in Figure 8B, the delivery schedule details data table 106f stores information such as the delivery schedule number, line number, item name, number of cargo items, total weight, and total volume.

[0026] The delivery instruction data table 106g holds the contents of the delivery instruction. As shown in Figure 10 as an example, the delivery instruction data table 106g stores information such as delivery instruction number, collection location, collection date, delivery destination, delivery date, transportation company, vehicle type, driver, notes, and cancellation column.

[0027] The delivery instruction details data table 106h holds information about the delivery schedule included in the delivery instruction. The delivery instruction number and the delivery schedule number are linked and stored in the delivery instruction details data table 106h.

[0028] The control unit 102 is a CPU or similar component that comprehensively controls the business support device 100. The control unit 102 has internal memory for storing control programs such as the OS, programs that define various processing procedures, and required data, and executes various information processing based on these stored programs.

[0029] Functionally, the control unit 102 includes a customs sorting input screen display unit 102a, a customs clearance operations input screen display unit 102b, a delivery schedule input screen display unit 102c, a delivery schedule list screen display unit 102d, a delivery instruction input screen display unit 102e, and the like.

[0030] The customs sorting input screen display unit 102a displays a customs sorting input screen that accepts information including order number, consignor, customs sorting number, customs operation number, number of cargo items, total weight, and total volume for each customs unit for which customs clearance is applied. The customs sorting input screen display unit 102a also generates a customs sorting data table 106b based on the information entered via the customs sorting input screen.

[0031] The customs clearance input screen display unit 102b displays a customs clearance input screen that accepts information including the customs sorting number, customs clearance operation number, declaration number, planned declaration date, permit date, and the name of the goods subject to customs clearance, for each customs clearance unit for which customs clearance is applied. In addition, the customs clearance input screen display unit 102b generates a customs clearance data table 106c and a customs clearance details data table 106d based on the information entered via the customs clearance input screen.

[0032] The delivery schedule input screen display unit 102c displays a delivery schedule input screen that accepts delivery schedules, including the delivery schedule number, customs clearance number, collection date, delivery destination, and delivery date, for each smallest unit in which a delivery can be divided. The delivery schedule input screen display unit 102c also generates a delivery schedule data table 106e and a delivery schedule details data table 106f based on the information entered via the delivery schedule input screen.

[0033] The delivery schedule list display unit 102d displays a delivery schedule list screen extracted using the consignor and collection date as keys.

[0034] The delivery instruction input screen display unit 102e displays a delivery schedule input screen that accepts one or more delivery schedules selected by the user from the delivery schedule list as a single delivery instruction. The delivery instruction input screen display unit 102e also generates a delivery instruction data table 106g and a delivery instruction details data table 106h based on the information entered via the delivery instruction input screen.

[0035] [2. Processing] Here, specific examples of processes executed by the business support device 100 will be explained with reference to Figures 2 to 15.

[0036] Figure 2 illustrates conventional customs clearance and delivery operations. As shown on the left side of Figure 2, a customs officer performs customs clearance operations for cargo 1 to 12 transported on aircraft A and aircraft B of the same shipper, based on the condition of the cargo and the shipper's requirements, in the following stages: Customs Clearance 1 (cargo 1, cargo 2), Customs Clearance 2 (cargo 3, cargo 4), Customs Clearance 3 (cargo 5 to cargo 9), Customs Clearance 4 (cargo 10, cargo 11), and Customs Clearance 5 (cargo 12). Assuming that clearance was obtained for Customs Clearance 1 to 3 and Customs Clearance 5, but not for Customs Clearance 4.

[0037] To expedite the removal of cargo from the warehouse, the delivery personnel arrange for delivery while simultaneously handling customs clearance procedures. As shown on the right side of Figure 2, the delivery personnel planned to deliver cargo in four routes: Delivery 1 (Cargo 1-4), Delivery 2 (Cargo 5-10), Delivery 3 (Cargo 11), and Delivery 4 (Cargo 12). Delivery 1 and Delivery 4 were able to proceed because customs clearance 1, 2, and 5 had been approved. Delivery 2 and Delivery 3 were unable to proceed because customs clearance 4 had not yet been approved.

[0038] If customs clearance 4 is not approved, only cargo 10 and 11 cannot be delivered, but delivering only cargo 5-9 would incur additional delivery costs. On the other hand, revising the delivery schedule would require checking the status of customs clearance with customs officials outside of the system, making it difficult to revise the delivery.

[0039] Figure 3 is a diagram illustrating the customs clearance and delivery operations in the business support device of this embodiment. As shown on the left side of Figure 3, the customs clearance officer performs customs sorting input and customs clearance operation input. Similar to Figure 2, the customs clearance officer performs customs clearance operations for cargo 1 to cargo 12 transported by aircraft A and aircraft B of the same shipper, based on the cargo status and the shipper's requests, using customs instruction 1 (cargo 1, cargo 2), customs instruction 2 (cargo 3, cargo 4), customs instruction 3 (cargo 5 to cargo 9), customs instruction 4 (cargo 10, cargo 11), and customs instruction 5 (cargo 12). It is assumed that customs instruction 1 to customs instruction 3 and customs instruction 5 are approved, but customs instruction 4 is not approved.

[0040] The delivery staff inputs delivery schedules and delivery instructions in parallel with customs clearance procedures. Delivery schedules are entered in the smallest possible units in which a delivery can be divided, and are linked to customs instructions. In Figure 3, delivery schedules 1-3 are linked to customs instructions 1-3, respectively, while delivery schedules 4 and 5 are linked to customs instruction 4 as delivery schedules derived from customs instruction 4. Delivery schedule 6 is linked to customs instruction 5.

[0041] The delivery person combines the delivery schedule into delivery instructions, which are the actual delivery units. Delivery schedules 1 and 2 (cargo 1-4) become delivery instruction 1, delivery schedules 3 and 4 (cargo 5-10) become delivery instruction 2, delivery schedule 5 becomes delivery instruction 3, and delivery schedule 6 becomes delivery schedule 4. At the stage of entering the delivery instructions, the approval / rejection status of customs instructions is undetermined.

[0042] If, as the scheduled delivery date approaches, customs clearance instructions 1-3 and 5 are approved, but customs clearance instruction 4 is not approved, then delivery instructions 2 and 3, including delivery schedules 4 and 5 linked to customs clearance instruction 4, cannot be delivered. In the business support device of this embodiment, each delivery schedule is linked to a customs clearance instruction, and the delivery schedule can be rearranged by reviewing the links.

[0043] This diagram illustrates the workflow of this embodiment. Sales representatives input order data into an order data table, and based on this order data table, customs clearance personnel and delivery personnel perform customs clearance and delivery operations separately in parallel. Delivery personnel create delivery schedules in the smallest possible units and link them to customs clearance, making it easy to rearrange deliveries even in the event of problems such as customs clearance being denied.

[0044] (1) Customs sorting entry Figure 6 shows an example of the customs sorting input screen MA and the customs sorting data table 106b generated by the input to the customs sorting input screen MA. The customs officer enters the order number, shipper, and customs sorting number of the cargo to be cleared into the customs sorting input screen MA shown in Figure 6, as well as information on the customs operation number associated with the customs sorting number, namely the number of cargo pieces, total weight, C / W, total volume, number of containers, and planned declaration date. After entering the information, the customs sorting data table 106b is generated by pressing the "Register" button.

[0045] Figure 6 shows that customs clearance sorting has been entered for a shipment with order number "J001" and shipper "1 A Trading Co., Ltd.", and that customs clearance is scheduled to be carried out under customs clearance operation numbers "T001" to "T005".

[0046] (2) Customs clearance entry Figure 7 shows an example of the customs clearance input screen MB, and the customs clearance data table 106c and customs clearance details data table 106d that are generated by inputting data into the customs clearance input screen MB. The customs clearance officer enters the order number, consignor, customs sorting number, customs clearance operation number, declaration number, and planned declaration date into the customs clearance input screen MB shown in Figure 7. For the item number, item name, country of origin, etc. of the customs clearance details, the contents of the customs sorting data table 106b are displayed by referring to the customs sorting number and customs clearance operation number. After inputting the data, pressing the "Register" button generates the customs clearance data table 106c and customs clearance details data table 106d.

[0047] In Figure 7, the customs clearance data table 106c and the customs clearance details data table 106d store information up to customs clearance numbers "T001" and "T002". By entering and registering information for customs clearance numbers "T003" to "T005" on the customs clearance input screen MB, the customs clearance data table 106c and the customs clearance details data table 106d are updated to include information for customs clearance numbers "T003" to "T005". At this stage, customs clearance has not been permitted, so the permission date is not entered.

[0048] (3) Enter delivery schedule Figure 8A shows an example of the delivery schedule input screen MC, and Figure 8B shows an example of the delivery schedule data table 106e and delivery schedule details data table 106f generated by input into the delivery schedule input screen MC. The delivery person enters the order number, consignor, customs clearance operation number, delivery schedule number, collection location, collection date, delivery destination, delivery date, transportation company, vehicle type, driver, and notes into the delivery schedule input screen MC shown in Figure 8A. The delivery schedule is created by linking the customs clearance operation number to the smallest unit in which the delivery can be divided (multiple delivery schedule numbers are linked to one customs sorting number). This makes it easy to rearrange the delivery schedule in cases such as when customs clearance is not granted. The item name, total weight, and total volume of the delivery details refer to the customs clearance operation number, and the contents of the customs sorting data table 106b are displayed. After input, pressing the "Register" button generates the delivery schedule data table 106e and delivery schedule details data table 106f shown in Figure 8B.

[0049] In Figure 8B, the delivery schedule data table 106e and the delivery schedule details data table 106f store information up to delivery schedule numbers "H001" and "H002". Since delivery schedules are made in the smallest possible units in which a delivery can be divided, at this stage, transportation information such as the transportation company and vehicle type is not entered for all delivery numbers. The transportation information is copied when the delivery schedule numbers are combined in the delivery instruction input described later. By entering and registering the information for delivery schedule numbers "H003" to "H006" on the delivery schedule input screen MC, the delivery schedule data table 106e and the delivery schedule details data table 106f are updated to include the information for delivery schedule numbers "H003" to "H006".

[0050] (4) Delivery schedule list Figure 9 shows an example of the Delivery Schedule List screen MD. The Delivery Schedule List screen MD displays the delivery schedule list data extracted from the Delivery Schedule Data Table 106e, Delivery Schedule Details Data Table 106f, and Customs Clearance Data Table 106c, using the shipper "1 A Trading Co." and collection date "2025 / 2 / 13" as keys. The Delivery Schedule List screen MD displays delivery schedule numbers "H001" to "H006". The delivery person checks the total weight and total volume and decides to deliver "H001" and "H002" together, as they can be delivered simultaneously by a 1-ton truck, and checks the checkbox on the Delivery Schedule List screen MD. After checking, pressing the "Delivery Instruction" button transitions to the Delivery Instruction Input screen ME shown in Figure 10.

[0051] (5) Enter delivery instructions Figure 10 shows an example of the delivery instruction input screen ME, and the delivery instruction data table 106g and delivery instruction detail data table 106h generated by the input to the delivery instruction input screen ME. The delivery person enters the delivery instruction number, collection location, collection date, delivery destination, delivery date, transportation company, vehicle type, driver, and notes into the delivery instruction input screen ME shown in Figure 10. For the delivery schedule information, the contents of the delivery schedule data table 106e are displayed for the delivery schedule number selected on the delivery schedule list screen MD. For the delivery details, the contents of the delivery schedule detail data table 106f are displayed. If the delivery person wishes to issue a delivery instruction based on the information displayed on the delivery instruction input screen ME, they press the "Register" button. Pressing the "Register" button generates the delivery instruction data table 106g and delivery instruction detail data table 106h shown in Figure 10.

[0052] In Figure 10, the delivery instruction data table 106g and the delivery instruction detail data table 106h store information for delivery instruction number "HS001". By specifying the delivery schedule number to be instructed on the delivery schedule list screen MD and registering it on the delivery instruction input screen ME, the delivery instruction data table 106g and the delivery instruction detail data table 106h are updated to include information for other delivery instruction numbers "HS002" to "HS004".

[0053] (6) Confirmation of delivery instructions The delivery person checks the customs clearance status on the delivery schedule list screen as the scheduled delivery (shipment) approaches. Figure 11 shows an example of the delivery schedule list screen MD-1. Since the delivery instruction has been issued, the delivery instruction number and the shipping company are entered on the delivery schedule list screen MD-1. In addition, when the permit date is entered on the customs clearance input screen MB, the customs clearance data table 106c-1 is updated, and the updated permit date information is also displayed on the delivery schedule list screen MD-1 by referring to the customs clearance data table 106c-1.

[0054] On the delivery schedule list screen MD-1, it can be confirmed that the clearance date is not displayed for customs clearance No. "T004," and that deliveries for delivery instructions No. "HS002" and "HS003" cannot be made. The delivery person will refer to the total weight and total volume and cancel delivery instruction "HS004," which includes delivery instruction No. "H006," in order to swap delivery instructions No. "H004" and "H006." They will also cancel delivery instruction "HS003," which cannot be delivered.

[0055] (7) Cancellation of delivery instructions Figure 12A illustrates the cancellation of a delivery instruction on the delivery schedule list screen MD-2, and Figure 12B shows an example of the delivery instruction data table 106g-1 and delivery instruction detail data table 106h-1 after a delivery instruction has been canceled on the delivery schedule list screen MD-2. On the delivery schedule list screen MD-2, the checkbox for the delivery instruction number "HS004" to be canceled is checked. After checking, pressing the "Cancel" button updates the delivery instruction data table 106g-1. In the delivery instruction data table 106g-1, the "Cancel" column for the canceled delivery instruction number "HS004" changes from "0" to "1".

[0056] (8) Rearranging delivery instructions Figure 13 shows an example of the delivery schedule list screen MD-3. On the delivery schedule list screen MD-3, you can rearrange delivery instructions. On the delivery schedule list screen MD-3, the canceled delivery instruction number "HS004" is not displayed. On the delivery schedule list screen MD-3, check the checkboxes for delivery instruction number "HS002" which you want to rearrange, and for the canceled delivery instruction number "H006". Since there are two records for delivery instruction number "HS002", a total of three checkboxes are checked. After checking, pressing the "Delivery Instruction" button will take you to the delivery instruction input screen ME-1.

[0057] Figure 14A shows an example of the delivery instruction input screen ME-1, and Figure 14B shows an example of the delivery instruction data table 106g-2 and delivery instruction detail data table 106h updated by a subsequent delivery instruction on the delivery instruction input screen ME-1. The delivery person enters the delivery instruction number, collection location, collection date, delivery destination, delivery date, transportation company, vehicle type, driver, and notes on the delivery instruction input screen ME-1 shown in Figure 14A. The delivery schedule information displays the contents of the delivery schedule data table 106e for the delivery schedule number selected on the delivery schedule list screen MD-3. The delivery details display the contents of the delivery schedule detail data table 106f for the delivery schedule number checked in the delivery schedule information. In the delivery schedule information, delivery schedule numbers "H003" and "H006" are checked, excluding the unauthorized delivery schedule number "H004". If the delivery person wants to issue a delivery instruction with the contents displayed on the delivery instruction input screen ME-1, they press the "Register" button. Pressing the "Register" button updates the delivery instruction data table 106g-2 and the delivery instruction details data table 106h-1 shown in Figure 14B.

[0058] In the delivery instruction data table 106g-2, the second note for the rearranged delivery instruction number "HS002" has been updated to "Collection at warehouse C / F". Additionally, in the delivery instruction details data table 106h-1, the delivery schedule number "H004" associated with delivery instruction number "HS002" has been deleted, and the delivery schedule number "H006" associated with delivery instruction number "HS002" has been added.

[0059] Figure 15 shows an example of the delivery schedule list screen MD-4 after a new delivery instruction has been issued. In the delivery schedule list screen MD-4, the delivery instruction number "H004" that was deleted in the delivery instruction details data table 106h-1 has been removed, and the delivery instruction number "HS002" is displayed under the newly associated delivery instruction number "H006".

[0060] In the business support device 100 according to this embodiment, delivery schedule data is created as the smallest unit in which delivery can be divided, and customs clearance data and delivery instruction data are linked with the delivery schedule data, thereby enabling prompt delivery after customs clearance of the cargo.

[0061] [3. Contribution to the United Nations-led Sustainable Development Goals (SDGs)] This embodiment can contribute to improving operational efficiency and promoting appropriate management decisions by companies, thereby contributing to SDGs Goals 8 and 9.

[0062] Furthermore, this embodiment can contribute to reducing waste and promoting paperless and digital processes, thereby contributing to SDGs Goals 12, 13, and 15.

[0063] Furthermore, this embodiment can contribute to strengthening control and governance, thereby enabling contributions to SDG Goal 16.

[0064] [4. Other Embodiments] In addition to the embodiments described above, the present invention may be implemented in various different embodiments within the scope of the technical idea described in the claims.

[0065] For example, among the processes described in the embodiments, all or part of the processes described as being performed automatically can be performed manually, or all or part of the processes described as being performed manually can be performed automatically by known methods.

[0066] Furthermore, the processing procedures, control procedures, specific names, information including parameters such as registration data and search conditions for each process, screen examples, and database configuration shown in this specification and in the drawings may be changed at will unless otherwise specified.

[0067] Furthermore, with respect to the business support device 100, each component shown in the diagram is a functional concept and does not necessarily need to be physically configured as shown.

[0068] For example, the processing functions of the business support device 100, particularly those performed by the control unit, may be implemented in whole or in part by a CPU and a program interpreted and executed by the CPU, or they may be implemented as wired logic hardware. The program is recorded on a non-temporary computer-readable recording medium containing programmed instructions for the information processing device to execute the processing described in this embodiment, and is mechanically read by the business support device 100 as needed. That is, a storage unit such as ROM or HDD (Hard Disk Drive) contains a computer program that works in cooperation with the OS to give instructions to the CPU and perform various processing tasks. This computer program is executed by being loaded into RAM and works in cooperation with the CPU to constitute the control unit.

[0069] Furthermore, this computer program may be stored on an application program server connected to the business support device 100 via any network, and it is possible to download all or part of it as needed.

[0070] Furthermore, the program for executing the processing described in this embodiment may be stored on a non-temporary computer-readable recording medium, or it may be configured as a program product. Here, "recording medium" includes any "portable physical medium" such as memory cards, USB (Universal Serial Bus) memory, SD (Secure Digital) cards, flexible disks, magneto-optical disks, ROMs, EPROMs (Erasable Programmable Read Only Memory), EEPROMs (Registered Trademark) (Electrically Erasable and Programmable Read Only Memory), CD-ROMs (Compact Disk Read Only Memory), MOs (Magneto-Optical disks), DVDs (Digital Versatile Disks), and Blu-ray (Registered Trademark) Discs.

[0071] Furthermore, "program" refers to a data processing method described in any language or writing method, regardless of its format, such as source code or binary code. Note that "program" is not necessarily limited to a single, monolithic structure; it also includes distributed structures consisting of multiple modules or libraries, and those that work in cooperation with other programs, such as an operating system, to achieve their functions. Regarding the specific configuration and reading procedures for reading the recording medium in each device shown in the embodiments, as well as the installation procedures after reading, well-known configurations and procedures can be used.

[0072] The various databases stored in the memory unit are storage means such as RAM, ROM, other memory devices, hard disks, flexible disks, and optical disks, and store various programs, tables, databases, and web page files used for various processes and website provision.

[0073] Furthermore, the business support device 100 may be configured as a known personal computer or workstation or other information processing device, or as an information processing device to which any peripheral devices are connected. Alternatively, the business support device 100 may be implemented by installing software (including programs or data, etc.) that realizes the processing described in this embodiment on the device.

[0074] Furthermore, the specific forms of distribution and integration of the devices are not limited to those shown in the illustration, and all or part of them can be configured by functionally or physically distributing and integrating them in any unit according to various additions or functional loads. In other words, the embodiments described above may be implemented in any combination, or the embodiments may be implemented selectively. [Industrial applicability]

[0075] This invention is particularly useful for the logistics industry involved in imports. [Explanation of Symbols]

[0076] 100 Business support equipment 102 Control Unit 102a Customs sorting input screen display section 102b Customs clearance input screen display section 102c Delivery schedule input screen display unit 102d Delivery schedule list screen display section 102e Delivery Instruction Input Screen Display Unit 104 Communication Interface Section 106 Storage section 106a Order Data Table 106b Customs sorting data table 106c Customs Clearance Data Table 106d Customs Clearance Details Data Table 106e Delivery Schedule Data Table 106f Delivery Schedule Details Data Table 106g Delivery Instruction Data Table 106h Delivery Instruction Details Data Table 108 Input / Output Interface Section 200 servers 300 Networks 400 Input Devices 500 Output Device

Claims

1. A business support device comprising a control unit, The control unit, A customs sorting input screen display means that accepts information including order number, consignor, customs sorting number, customs operation number, number of cargo items, total weight, and total volume for each customs clearance unit for which customs clearance is applied, A customs clearance input screen display means that accepts information including customs sorting number, customs clearance operation number, declaration number, planned declaration date, permit date, and name of the goods subject to customs clearance for each customs clearance unit for which customs clearance is applied, A delivery schedule input screen display means that accepts a delivery schedule including the delivery schedule number, customs clearance number, collection date, delivery destination, and delivery date for each smallest unit in which the delivery can be divided, A delivery schedule list display means that displays a list of delivery schedules extracted using the consignor and collection date as keys, A delivery instruction input screen display means that accepts one or more delivery schedules selected by the user from the aforementioned delivery schedule list as a single delivery instruction, A business support device characterized by being equipped with the following features.

2. The aforementioned delivery schedule list display means displays the customs clearance date, total weight, and total volume for each delivery schedule, accepts cancellation of delivery instructions for the purpose of rearranging delivery instructions for delivery schedules where the clearance date is not displayed, and accepts selection on a per-delivery-instruction basis for delivery schedules to which the delivery instructions will be rearranged. The delivery instruction input screen display means accepts a selected delivery instruction as a single delivery instruction from among the delivery instructions included in the delivery schedule list screen. The business support device according to feature 1.

3. A business support method to be executed by a business support device equipped with a control unit, To be executed by the control unit, For each customs clearance unit for which customs clearance is being applied, a customs sorting input screen display step is performed, which accepts information including order number, consignor, customs sorting number, customs operation number, number of cargo items, total weight, and total volume. For each customs clearance unit for which customs clearance is being applied, a customs clearance input screen display step is performed to receive information including customs sorting number, customs clearance operation number, declaration number, planned declaration date, permit date, and the name of the goods subject to customs clearance. For each smallest unit in which a delivery can be divided, a delivery schedule input screen is displayed that accepts the delivery schedule, including the delivery schedule number, customs clearance number, collection date, delivery destination, and delivery date. A delivery schedule list screen display step that displays a list of delivery schedules extracted using the shipper and collection date as keys, A delivery instruction input screen display step that accepts one or more delivery schedules selected by the user from the aforementioned delivery schedule list as a single delivery instruction, A business support method characterized by including the following.

4. A business support program to be executed by a business support device equipped with a control unit, The control unit, For each customs clearance unit for which customs clearance is being applied, a customs sorting input screen display step is performed, which accepts information including order number, consignor, customs sorting number, customs operation number, number of cargo items, total weight, and total volume. For each customs clearance unit for which customs clearance is being applied, a customs clearance input screen display step is performed to receive information including customs sorting number, customs clearance operation number, declaration number, planned declaration date, permit date, and the name of the goods subject to customs clearance. For each smallest unit in which a delivery can be divided, a delivery schedule input screen is displayed that accepts the delivery schedule, including the delivery schedule number, customs clearance number, collection date, delivery destination, and delivery date. A delivery schedule list screen display step that displays a list of delivery schedules extracted using the shipper and collection date as keys, A delivery instruction input screen display step that accepts one or more delivery schedules selected by the user from the aforementioned delivery schedule list as a single delivery instruction, A business support program characterized by its ability to execute certain actions.

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