Information processing device, program, and transport system

Abstract

The present invention provides an information processing device that can improve the security level when transporting goods to the front of dwelling units using a transport device 7 in apartment buildings. [Solution] The information processing device includes a generation unit 26 that generates password information that can be entered into the transport device 7 by the resident, a display instruction unit 27 that instructs the intercom master unit 3 installed in the dwelling unit to display the password information 32 generated by the generation unit 26, a determination unit 28 that determines whether the password entered by the resident into the transport device 7 matches the password information 32 generated by the generation unit 26, and an unlocking instruction unit 29 that controls the unlocking of the storage unit 7A if the determination unit 28 makes a positive determination.

Description

Technical Field

[0001] The present invention relates to an information processing apparatus, a program, and a conveyance system.

Background Art

[0002] In recent years, with the increase in online shopping, the number of deliveries of parcels (hereinafter referred to simply as "parcels") in multi-unit residential buildings has increased sharply. Under such circumstances, in order to reduce the burden of delivering parcels from collective lockers arranged at the common entrance to each dwelling unit, attempts have been made to utilize conveyance devices that automatically convey parcels without human intervention (so-called "automatic conveyance").

[0003] For example, the following Patent Document 1 discloses a technique related to automatic conveyance. In this technique, a user confirms the scheduled delivery time of a parcel on a terminal device, issues a conveyance instruction to the conveyance device from the terminal device, and the conveyance device that has received the conveyance instruction automatically conveys the parcel to the user's dwelling unit.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of Invention

Problems to be Solved by the Invention

[0005] However, in the technique disclosed in the above Patent Document 1, there is a risk that the parcel may be stolen or lost between the time when the conveyance device arrives at the user's dwelling unit and the time when the user receives the parcel, which poses a problem of low security level.

[0006] In view of the above problems, an object of the present invention is to provide an information processing apparatus, a program, and a conveyance system that improve the security level when a parcel is conveyed to a dwelling unit by a conveyance device in a multi-unit residential building. [Means for solving the problem]

[0007] To solve the above problems, an information processing device according to a first aspect of the present invention is an information processing device for controlling a transport device that stores packages addressed to residents in a storage compartment and transports the packages to the front of the resident's dwelling unit while the storage compartment is locked, in an apartment building, and comprises: a generation unit that generates password information that can be entered into the transport device by the resident; a display instruction unit that instructs an intercom master unit installed in the dwelling unit to display the password information generated by the generation unit; a determination unit that determines whether the password entered by the resident into the transport device matches the password information generated by the generation unit; and an unlocking instruction unit that, if the determination unit makes a positive determination, instructs the transport device to unlock the storage compartment.

[0008] Furthermore, in a second aspect of the present invention, the generation unit changes the content of the password information at predetermined intervals.

[0009] Furthermore, in a third aspect of the present invention, the present invention further includes an arrival acquisition unit that acquires arrival information that the transport device has arrived in front of the dwelling unit, and the display instruction unit, when the arrival acquisition unit acquires the arrival information, instructs the intercom master unit to notify the resident and to display the password information.

[0010] Furthermore, in a fourth aspect of the present invention, the system further includes: a delivery acquisition unit that acquires delivery information indicating that the package has been delivered to the resident; a occupancy acquisition unit that, once the delivery acquisition unit has acquired the delivery information, acquires occupancy information indicating the resident's occupancy status; and a transport instruction unit that, based on the occupancy information acquired by the occupancy acquisition unit, determines the timing for retrieving the package from the predetermined locker and transporting the package by the transport device, and instructs the transport device to transport the package at the determined timing.

[0011] Furthermore, in a fifth aspect of the present invention, the home occupancy acquisition unit acquires the home occupancy information from a reading device installed at any location from the main entrance of the apartment building to the apartment unit, when the reading device reads the key information held by the occupant.

[0012] Furthermore, in a sixth aspect of the present invention, the intercom master unit receives input operations from the resident, and the occupancy acquisition unit acquires the occupancy information from the intercom master unit that has received the input operation.

[0013] Furthermore, in a seventh aspect of the present invention, the home presence acquisition unit acquires the home presence information from a camera installed at any location from the main entrance to the dwelling unit in the apartment complex when the camera photographs the resident.

[0014] Furthermore, a program according to the eighth aspect of the present invention is a program for controlling a transport device in an apartment building that stores packages addressed to residents in a storage compartment and transports the packages to the front of the resident's apartment while the storage compartment is locked, wherein the computer functions as a generation unit that generates password information that the resident can input into the transport device, a display instruction unit that instructs an intercom master unit installed in the apartment to display the password information generated by the generation unit, a determination unit that determines whether the password entered by the resident into the transport device matches the password information generated by the generation unit, and an unlocking instruction unit that, if the determination unit makes a positive determination, instructs the transport device to unlock the storage compartment.

[0015] Furthermore, a transport system according to the ninth aspect of the present invention comprises a transport device for transporting luggage addressed to a resident in an apartment building, storing the luggage in a storage compartment and transporting the storage compartment to the resident's apartment while it is locked; an intercom master unit installed in the apartment where the transport device transports the luggage; and an information processing device that generates password information and instructs the intercom master unit to display the generated password information. The intercom master unit displays the password information in response to the instruction from the information processing device, the transport device allows the resident to input the password, and the information processing device performs control to unlock the storage compartment when the password entered by the resident into the transport device matches the password information generated by the information processing device. [Effects of the Invention]

[0016] According to the information processing device, program, and transport system of the present invention, the security level when transporting luggage to dwelling units by the transport device in apartment buildings can be improved. [Brief explanation of the drawing]

[0017] [Figure 1] This figure schematically shows an example of the overall configuration of a transport system according to an embodiment of the present invention. [Figure 2] Figure 1 is a block diagram that schematically shows an example of the hardware configuration of the server device shown. [Figure 3] Figure 1 is a block diagram that schematically shows an example of the functional configuration of the server device. [Figure 4] Figure 1 is a flowchart illustrating an example of the automated process using the transport system shown. [Figure 5] This diagram schematically shows an example of how luggage is retrieved from the communal lockers shown in Figure 1. [Figure 6] Figure 1 is a schematic diagram showing an example of the external appearance of an intercom master unit. [Figure 7] Figure 1 is a schematic diagram showing an example of a touch panel for a transport device. [Mode for Carrying Out the Invention]

[0018] Hereinafter, embodiments of the present invention will be described with reference to the accompanying drawings. To facilitate understanding of the description, identical components in each drawing are denoted by the same reference numerals as much as possible, and redundant descriptions will be appropriately omitted.

[0019] ===Embodiment=== «Overall Configuration» Figure 1 is a diagram schematically showing an example of the overall configuration of a conveyance system 1 according to an embodiment of the present invention (hereinafter referred to as "the present embodiment"). Part or all of the device configuration of the conveyance system 1 is installed in a collective housing such as a condominium, an apartment, or a housing complex.

[0020] As shown in Figure 1, the conveyance system 1 includes a server device 2, an intercom master station 3, a common entrance station 4, an intercom control panel 5, a collective locker 6, a take-out device 8, a conveyance device 7, an elevator control panel 9, and an elevator 10 as main components.

[0021] The server device 2 controls the conveyance device 7 and the like. The server device 2 is capable of mutual communication with each of the intercom control panel 5, the collective locker 6, the take-out device 8, the conveyance device 7, and the elevator control panel 9 via a communication network such as the Internet, a telephone line, and / or wiring.

[0022] In addition, a program for operating the conveyance system 1 is installed in the server device 2. The server device 2 is an information processing device that executes the program to perform processing related to automatic conveyance of luggage in collective housing.

[0023] Each intercom master unit 3 is installed in each dwelling unit of an apartment building and is connected to a communal entrance unit 4 installed at the main entrance of the apartment building (also referred to as the "entrance"), allowing it to respond to calls from the communal entrance unit 4 and communicate with the dwelling unit. In addition, each intercom master unit 3 is connected to a sub-intercom unit (not shown) installed on the wall in front of the entrance, allowing it to respond to calls from the sub-intercom unit and communicate with the dwelling unit.

[0024] Furthermore, the intercom master unit 3 is equipped with a display device 3A. The display device 3A displays images captured by the cameras (not shown) of the main entrance unit 4 or the intercom slave unit (not shown) during communication with these units. The display device 3A also displays the password, which will be described later.

[0025] Furthermore, as shown in Figure 6 later, the intercom master unit 3 is also equipped with an input device 43 including a switch 42 for responding to calls from the main entrance unit 4 or from an intercom slave unit (not shown), an operation button for unlocking the entrance door, and a communication device 44 including a microphone and speaker for the aforementioned communication. The speaker also notifies the resident when a visitor or the transport device 7 (described later) arrives in front of the dwelling unit.

[0026] The collective entrance intercom 4 is installed at the collective entrance and accepts various operations related to locking and unlocking the entrance door (collective entrance door) by residents (hereinafter referred to as "User U") or visitors. The entrance door is installed at the collective entrance, just like the collective entrance intercom 4.

[0027] Furthermore, the main entrance unit 4 is equipped with operation buttons, an intercom, a camera, a short-range communication device, and a display device, which are not shown in the diagram.

[0028] The input device includes operation buttons that visitors use to contact the intercom master unit 3 located inside user U's dwelling and call user U. The operation buttons include, for example, a button for entering user U's room number. The communication device includes a microphone and speaker for visitors to communicate with user U. The camera is for capturing images of visitors. The near-field communication device communicates with the IC chip of the unlocking IC card (e.g., NFC) owned by user U. This allows the near-field communication device to read the IC chip on the IC card when user U's IC card is held up to it. The display device is a device that displays various information.

[0029] The intercom control panel 5 is a device that performs various controls on each intercom master unit 3 and the main entrance unit 4. For example, the intercom control panel 5 connects the intercom master unit 3 of the dwelling corresponding to the room number received by the main entrance unit 4 to the main entrance unit 4, enabling communication.

[0030] Furthermore, when the intercom control panel 5 receives unlocking instruction information from the intercom master unit 3 and the main entrance unit 4, it unlocks the entrance door. For example, when a dedicated IC key (such as a card with a built-in IC chip) owned by user U is held over the reader on the main entrance unit 4 and the reader reads it, the intercom control panel 5 unlocks the entrance door. Alternatively, when the intercom control panel 5 receives an unlocking command from the intercom master unit 3, it unlocks the entrance door. However, the opening and closing of the entrance door may be performed by the main entrance unit 4.

[0031] The collective locker 6 is installed at the main entrance and has multiple parcel lockers (also called parcel boxes) associated with each dwelling unit in the apartment building. Preferably, each parcel locker is a double-sided locker with a storage opening on the main entrance side, outside the entrance door, from which delivery personnel can store packages, and an opening on the side inside the entrance door, from which residents can retrieve packages. Doors are provided at both the storage opening and the retrieval opening. These doors are normally locked.

[0032] The collective locker 6 may be equipped with touch panels (not shown) on both the side facing the main entrance, outside the entrance door, and on the side facing the interior space, inside the entrance door. On the outer touch panel, the delivery person can enter the room number of each dwelling unit. The collective locker 6 unlocks the door of the delivery locker linked to the dwelling unit corresponding to the room number entered on the outer touch panel. In this state, the delivery person opens the door, places the package in the delivery locker, and closes the door. On the other hand, on the inner touch panel, the resident can enter a locker password predetermined for each delivery locker. The collective locker 6 unlocks the door of the delivery locker linked to the locker password entered on the inner touch panel, and in this state, the resident can retrieve the package from the delivery locker.

[0033] Furthermore, the door to the retrieval area may be unlocked by a locker key owned by the resident. In this case, the communal locker 6 is equipped with a locker key reader. The locker key is, for example, a card key with a dedicated contactless IC chip embedded in it, and the reader on the communal locker 6 reads this IC chip. However, the locker key may also be a magnetic card or the like. In addition, the door to the retrieval area can also be unlocked by the control of the server device 2.

[0034] Furthermore, the delivery locker may not be a double-sided locker, but rather one where the storage opening and retrieval opening are the same (a typical delivery locker). However, the following explanation will assume that the delivery locker is a double-sided locker.

[0035] Furthermore, as another example of a storage and retrieval opening, a door that can be unlocked by turning a physical dial may be provided. In this case, the aforementioned touch panel and reader device are not required for the collective locker 6.

[0036] The transport device 7 has a storage compartment 7A capable of storing luggage. The transport device 7 is a mobile device that, in an apartment building, stores luggage addressed to user U in the storage compartment 7A, locks the storage compartment 7A, and transports the luggage to the front of user U's apartment. If the destination apartment of user U is on a different floor from the place where the transport device 7 was initially waiting (hereinafter referred to as the "initial position") (for example, if the initial position is on the 1st floor, the transport device 7 will board the elevator 10 and travel to that floor by elevator 10.

[0037] Furthermore, the transport device 7 may be equipped with a camera (not shown) that can capture the face of user U.

[0038] The initial position of the transport device 7 shall be set to the driving range of the retrieval device 8, which will be described later, that is, the range that the gripping part of the retrieval device 8 that grips packages can reach. This driving range shall be set to the space inside the entrance door, and more specifically, to the area near the retrieval opening of the delivery locker.

[0039] The retrieval device 8 is a device that retrieves packages from each delivery locker in the collective locker 6 and stores the packages in the storage section 7A of the waiting transport device 7. Specifically, the retrieval device 8 retrieves packages stored in a predetermined locker associated with user U's dwelling unit from the storage opening of the multiple delivery lockers included in the collective locker 6, and stores the packages in the storage section 7A of the transport device 7. The retrieval device 8 may be, for example, an arm robot having a gripping section for grasping packages.

[0040] The elevator control panel 9 controls the elevator 10's vertical movement and door opening / closing. In particular, in this embodiment, the elevator control panel 9 performs these controls when the transport device 7 uses the elevator 10, based on instructions from the server device 2.

[0041] Elevator 10 is installed in apartment buildings (one or more units) and can stop at each floor where each dwelling unit is located based on input information to an internal control panel. Furthermore, elevator 10 can be controlled from an elevator control panel 9 to move with the transport device 7 inside, thereby transporting the transport device 7 to another floor.

[0042] <<Server Hardware Configuration>> Figure 2 is a block diagram showing an example of the hardware configuration of the server device 2 shown in Figure 1. As shown in Figure 2, the server device 2 comprises a control device 11, a communication device 12, and a storage device 13 as the main components of its hardware configuration.

[0043] The control device 11 mainly consists of a CPU 14 and memory 15. The CPU 14 controls various configurations of the server device 2. The memory 15 stores, for example, various programs necessary for executing processing in the server device 2.

[0044] The communication device 12 consists of communication interfaces and the like for communicating with various devices. The communication device 12 sends and receives various information with, for example, the intercom control panel 5, the collective locker 6, the retrieval device 8, the transport device 7, and the elevator control panel 9.

[0045] The storage device 13 consists of a hard disk or the like. The storage device 13 stores various programs and information necessary for executing processing in the control device 11, as well as information on the processing results.

[0046] Furthermore, server device 2 can be implemented using a dedicated or general-purpose server computer or other information processing device. Server device 2 may also consist of a single information processing device or multiple information processing devices distributed across a communication network. Additionally, Figure 2 only shows a portion of the main hardware configuration of server device 2; server device 2 may also have other configurations typical of a server.

[0047] ≪Functional Configuration of Server Device 2≫ Figure 3 is a block diagram schematically showing an example of the functional configuration of the server device 2 shown in Figure 1.

[0048] As shown in Figure 3, the server device 2 in the transport system 1 is equipped with the following as its main functional components: a cargo acquisition unit 22, a home acquisition unit 23, a transport instruction unit 24, an arrival acquisition unit 25, a generation unit 26, a display instruction unit 27, a determination unit 28, an unlock instruction unit 29, and a storage unit 30.

[0049] Of these, the memory unit 30 is implemented by the storage device 13. Furthermore, the other functional configurations are implemented by executing programs stored in the memory 15 or storage device 13 under the control of the CPU 14, thereby operating the various configurations of the server device 2 as shown in Figure 3. Note that some or all of the functional configurations of the server device 2 may be provided by the intercom master unit 3 and / or the transport device 7.

[0050] The storage unit 30 stores resident information 31, password information 32, delivery information 33, occupancy information 34, and arrival information 35. The storage unit 30 may also store each of these pieces of information as a data table.

[0051] Resident information 31 is information linked to each user U, who is a resident of the apartment building, including their name, address (room number of the apartment unit), route information which is the transport route from the initial position of the transport device 7 to the front of the apartment unit, user ID, and master unit ID of the intercom master unit 3 installed inside the apartment unit. Furthermore, resident information 31 may also include key IDs for unlocking keys and locker keys, as described later, linked to each user U. Alternatively, resident information 31 may also include facial images linked to each user U, as described later.

[0052] Password information 32 is the password used by user U when receiving a package from the transport device 7. Arrival information 33 is information indicating that a package has arrived addressed to user U, for example, that the package has arrived at the designated locker associated with user U among the multiple delivery lockers in the collective locker 6. Home information 34 is information indicating user U's home status. Arrival information 35 is information indicating the arrival of the package from the transport device 7 at a designated location.

[0053] The delivery acquisition unit 22 is a functional means for acquiring delivery information 33. For example, if a delivery person operates a touch panel provided on the collective locker 6 and enters the room number of user U's dwelling unit to select a designated locker associated with the dwelling unit, the door of the selected designated locker is unlocked, the package is placed inside, and the door is closed, the delivery information 33 may be transmitted from the collective locker 6 to the server device 2 at the moment the door is closed.

[0054] The home address acquisition unit 23 is a functional means that acquires user U's home address information 34 when the delivery acquisition unit 22 acquires delivery information 33. Below, specific examples 1-4 of the process by which the home address acquisition unit 23 acquires home address information 34 will be described.

[0055] [Specific examples] When a key reader (not shown) installed at any location between the main entrance and the individual dwelling unit in an apartment building reads information about the key that user U possesses, the reader transmits a signal containing the key ID of the key to the occupancy acquisition unit 23, and the occupancy acquisition unit 23 acquires this signal as occupancy information 34 indicating that user U has returned home. The unlocking key is, for example, a card key with a dedicated contactless IC chip embedded in it, and the reader is capable of reading the IC chip. For this reading, a communication method using the HF (High Frequency) band (NFC: Near Field Communication) or a communication method using the UHF (Ultra High Frequency) band may be employed.

[0056] As a first example, a reading device installed around the main entrance reads the unlocking key, allowing the main entrance unit 4 to open the entrance door. In the first example, if a communication method using the HF band is adopted, the user U holds the unlocking key over the reader installed on the main entrance unit 4, and the reader reads the information of the unlocking key. Alternatively, in the first example, if a communication method using the UHF band frequency is adopted, the user U, who possesses the unlocking key, passes over the reader (crossing the reading direction), and the reader reads the unlocking key. The main entrance unit 4 then transmits a signal containing the unlocking key information (key ID) read by the reader to the occupancy acquisition unit 23, which acquires the signal as occupancy information 34. The occupancy acquisition unit 23 then uses the resident information 31 to identify user U from the key ID contained in the signal. However, in a configuration where, for example, two entrance doors are installed, if the outer entrance door opens first, and then the inner entrance door opens, the presence information 34 shall be considered as information that user U has returned home (to the apartment building).

[0057] As a second example, a reading device is provided on an intercom unit (not shown) mounted on the wall in front of the entrance of a dwelling unit, and the reading device reads the unlocking key, thereby unlocking the entrance door of the dwelling unit. In this case, when user U holds the unlocking key over the reader, and the reader performs the reading, the reader transmits a signal containing the information (key ID) of the unlocking key that it has read to the occupancy acquisition unit 23. The occupancy acquisition unit 23 then acquires this signal as occupancy information 34, indicating that user U has returned home (to the dwelling). The occupancy acquisition unit 23 uses the resident information 31 stored in the storage unit 30 to identify user U from the key ID contained in the signal.

[0058] Furthermore, as a third example, a control panel (not shown) installed inside the elevator 10 (cage) for inputting destination floors and door opening / closing instructions is equipped with a reading device, and the destination floor can be entered by reading the unlock key with this reading device. In this case, when user U holds the unlocking key over the reader, and the reader performs the reading, the reader transmits a signal containing the information (key ID) of the unlocking key that it has read to the home presence acquisition unit 23. The home presence acquisition unit 23 then acquires this signal as home presence information 34, indicating that user U has returned home (to the apartment building). The home presence acquisition unit 23 uses the resident information 31 stored in the storage unit 30 to identify user U from the key ID contained in the signal.

[0059] [Specific Example 2] The intercom master unit 3 is capable of receiving instructions for transporting packages through input operations by user U. In this case, when the intercom master unit 3 receives a transport instruction from user U's input, the intercom master unit 3 transmits a signal containing the master unit ID to the occupancy acquisition unit 23. The occupancy acquisition unit 23 then acquires this signal as occupancy information 34, indicating that user U is at home. Note that the signal may be transmitted via the intercom control panel 5 rather than directly from the intercom master unit 3 to the occupancy acquisition unit 23. The occupancy acquisition unit 23 also uses the resident information 31 stored in the storage unit 30 to identify user U from the master unit ID contained in the signal.

[0060] [Specific Example 3] The reading device installed on the transport device 7 is capable of reading the locker key held by user U. In this case, when user U holds the locker key over the reader and the reader reads the locker key, the reader transmits a signal containing the information (key ID) of the read locker key to the home presence acquisition unit 23. The home presence acquisition unit 23 then acquires this signal as home presence information 34, indicating that user U has returned home (to the apartment building). The home presence acquisition unit 23 then uses the resident information 31 to identify user U from the key ID contained in the signal. This assumes that when user U returns to their apartment from outside, they will pass through the area around transport device 7, which is initially located inside the entrance door of the apartment building, before heading to their apartment. In other words, since transport device 7 is not located far from user U's route home, it does not take much effort for user U to hold their locker key up to transport device 7.

[0061] [Specific Example 4] The transport device 7 is equipped with a camera or other imaging device (not shown) that can capture images of the user U (especially the face). In this case, when the camera captures a photograph of user U, it transmits a signal containing the captured information (such as an image) to the home presence acquisition unit 23. The home presence acquisition unit 23 then acquires this signal as home presence information 34, indicating that user U has returned home. The home presence acquisition unit 23 then uses the resident information 31 to identify user U from the image of user U's face included in the signal. This assumes that when user U returns to their apartment from outside, they will pass near the transport device 7, which is initially located in the space inside the entrance door of the apartment building, on their way to their apartment. In other words, since the transport device 7 is not located far from user U's route home, it does not take much effort for user U to have their face photographed by the transport device 7. The above is a description of specific example 1-4 of the process by which the home visit acquisition unit 23 acquires home visit information 34.

[0062] The transport instruction unit 24 is a functional means that determines the timing to start transporting the package or the timing to retrieve the package from the designated locker, based on the occupancy information 34 acquired by the occupancy acquisition unit 23. For example, if the occupancy information 34 indicates that "User U is at home in the dwelling," the transport instruction unit 24 may determine the timing to be "1 minute later," and if it indicates that "User U has returned to the apartment building," it may determine the timing to be "5 minutes later."

[0063] Furthermore, the transport instruction unit 24 outputs a retrieval instruction to the retrieval device 8 to retrieve the luggage and store it in the storage unit 7A, according to the determined timing, and outputs a transport instruction to the transport device 7 to transport the luggage to user U's dwelling. The transport instruction includes route information, which is the transport route from the initial position of the transport device 7 to the front of the dwelling (or the route information may be stored in the memory unit of the transport device 7 in advance). The transport instruction unit 24 also outputs a return instruction to the transport device 7 after transport has been completed, instructing it to return to its initial position.

[0064] Furthermore, if the transport instruction unit 24 receives arrival information 35 from the transport instruction unit 24 indicating that the transport instruction unit 24 has arrived at the elevator landing on the floor where the transport instruction unit 7 was initially located (the space inside the entrance door), the unit 24 instructs the elevator control panel 9 to move the elevator 10 carrying the transport instruction unit 7 to the floor of the transport instruction unit 24's residence.

[0065] Specifically, this instruction first moves the elevator 10 (cage) to the floor (for example, the 1st floor) where the transport device 7 is waiting in front of the door (hatch door). When the elevator 10 (cage) arrives at that floor, the doors (cage door and hatch door) are opened, and when the transport device 7 boards the elevator 10, the doors (cage door and hatch door) are closed, and the elevator 10 moves up and down to the floor of the user U's apartment, which is the destination of the cargo.

[0066] Furthermore, if the destination of the cargo transported by the transport device 7, the user U's dwelling, is on a different floor from the initial position of the transport device 7, the transport instruction unit 24, once the transport device 7 has finished transporting the cargo, instructs the elevator control panel 9 to move the elevator 10 carrying the transport device 7 to the floor of the initial position.

[0067] Specifically, this instruction first moves the elevator 10 (cage) to the floor where the transport device 7 is waiting in front of the door (hatch door) (the floor of user U's apartment). Then, when the elevator 10 (cage) arrives at that floor, the doors (cage door and hatch door) are opened, and when the transport device 7 boards the elevator 10, the doors (cage door and hatch door) are closed, and the elevator 10 moves up or down to its initial position floor.

[0068] The arrival information acquisition unit 25 acquires arrival information 35. The arrival information 35 includes information indicating that the transport device 7 has arrived in front of the dwelling of user U, which is the destination of the luggage, and information indicating that the transport device 7 has arrived in front of the elevator 10 door (hatch door) (hereinafter referred to as the "elevator landing") when the transport device 7 boards the elevator 10 (either during luggage transport or when returning to its initial position after luggage transport).

[0069] The generation unit 26 is a functional means for generating password information 32 that can be input into the transport device 7 by user U. The generation unit 26 also changes the content of the password information 32 at predetermined intervals. The predetermined interval is set to be at least the time required (for example, 3 minutes) from the time the generation unit 26 generates the password information 32 until user U inputs the password information 32 into the transport device 7 upon arrival in front of the dwelling.

[0070] The display instruction unit 27 is a functional means that instructs the intercom master unit 3, installed in the user U's dwelling, to display the password information 32 generated by the generation unit 26. For example, when the arrival acquisition unit 25 acquires arrival information 35, the display instruction unit 27 instructs the intercom master unit 3 to notify user U and to display the password information 32. These display and notification instructions may be given directly from the display instruction unit 27 to the intercom master unit 3, or instructions may be given to the intercom control panel 5, causing the intercom control panel 5 to control the intercom master unit 3.

[0071] The intercom master unit 3 receives various signals (information) transmitted from the server device 2. Furthermore, the above-mentioned display by the intercom master unit 3 is performed by the display device 3A. Additionally, the above-mentioned notification by the intercom master unit 3 is performed by the display device 3A and / or the speaker.

[0072] The determination unit 28 is a functional means that acquires the password entered by user U into the transport device 7 and determines whether or not the password matches the password information 32 generated by the generation unit 26.

[0073] The unlocking instruction unit 29 is a functional means that, when the determination unit 28 makes a positive determination, issues (outputs) an unlocking instruction to the transport device 7 to unlock the storage compartment 7A of the transport device 7. However, if the determination unit 28 makes a negative determination, or if no password has been entered into the transport device 7, the unlocking instruction unit 29 will not unlock the storage compartment 7A while the transport device 7 is stopped in front of user U's dwelling. Instead, when the transport device 7 returns to its initial position and the retrieval device 8 retrieves the goods from the storage compartment 7A, the unlocking instruction unit 29 will issue an unlocking instruction to the transport device 7 to unlock the storage compartment 7A.

[0074] Furthermore, if the delivery locker has a door installed at its retrieval opening, the unlocking instruction unit 29 will issue an unlocking instruction to the collective locker 6 to unlock the locked door when the home presence acquisition unit 23 acquires home presence information 34 indicating that user U is at home or has returned home.

[0075] <<Transportation processing related to transport systems>> The following describes the process by which the transport system 1 according to this embodiment transports packages delivered by a delivery company to the front of a resident's apartment, using the flowchart in Figure 4. In Figure 4, it is assumed that the initial position of the transport device 7 is on the first floor of an apartment building, and that user U's apartment is on the second floor or higher. Furthermore, the following steps are an example, and their order and content can be changed as appropriate.

[0076] (Step SP1) The delivery acquisition unit 22 of server device 2 acquires delivery information 33 indicating that a package has arrived at user U's delivery locker. The process then proceeds to step SP2.

[0077] (Step SP2) The home location acquisition unit 23 of the server device 2 acquires home location information 34 indicating that user U is at home or has returned home. The process then proceeds to step SP3.

[0078] (Step SP3) If a door is installed at the retrieval opening of user U's delivery locker, the unlocking instruction unit 29 of the server device 2 controls the unlocking of the locked door. This is done by outputting a signal. The process then proceeds to step SP4.

[0079] (Step SP4) The transport instruction unit 24 of server device 2 issues a retrieval instruction to the retrieval device 8. This is done by outputting a signal. In addition, the unlock instruction unit 29 of server device 2 issues an unlock instruction to the collective locker 6 to unlock the door of the retrieval opening. The process then proceeds to step SP5.

[0080] (Step SP5) The transport instruction unit 24 of the server device 2 issues transport instructions to the control device 7. This is done by outputting a signal. The process then proceeds to step SP6.

[0081] (Step SP6) When the retrieval device 8 receives a retrieval instruction from the transport instruction unit 24 of the server device 2, it retrieves the package from the designated locker and stores it in the storage unit 7A of the transport device 7.

[0082] Figure 5 is a schematic diagram illustrating an example of how luggage is retrieved from the collective locker 6 shown in Figure 1. As shown in Figure 5, the retrieval device 8 retrieves the package D stored in a designated locker associated with user U from among the delivery lockers included in the collective locker 6, and stores the retrieved package D in the storage section 7A of the transport device 7, which is waiting within the drive range R of the retrieval device 8. The process then proceeds to step SP7.

[0083] (Step SP7) The transport device 7 locks the storage compartment 7A when the luggage is stored in the storage compartment 7A. For example, the storage compartment 7A may be equipped with a weight detection unit, and the transport device 7 may confirm that the luggage has been stored by detecting a change in the detected value. Alternatively, the storage compartment 7A may be equipped with a camera that takes images of the inside of the storage compartment 7A, and the transport device 7 may confirm that the luggage has been stored by using these images. Alternatively, the transport instruction unit 24 of the server device 2 may coordinate control between the retrieval device 8 and the transport device 7 so that the transport device 7 locks the storage compartment 7A after the retrieval device 8 has finished the operation of storing the luggage in the storage compartment 7A. The process then proceeds to step SP8.

[0084] (Step SP8) The transport device 7 begins moving (transporting luggage) toward user U's dwelling unit with the luggage stored in the storage unit 7A. The transport device 7 first moves to the elevator landing on the first floor, the same as its initial position. The process then proceeds to step SP9.

[0085] (Step SP9) The transport device 7 arrives at the elevator landing. The arrival acquisition unit 25 also receives arrival information 35 transmitted from the transport device 7 indicating its arrival at the elevator landing. The process then proceeds to step SP10.

[0086] (Step SP10) The transport instruction unit 24 issues elevator control instructions to the elevator control panel 9 to move the elevator 10 (cage) to the elevator landing, and then to move the elevator 10 (cage) with the transport device 7 on board to the floor of user U's apartment. The process then proceeds to step SP11.

[0087] (Step SP11) The elevator control panel 9 operates, causing the elevator 10 (cage) to move to the elevator landing. Then, when the transport device 7 boards the elevator 10 (cage), the elevator 10 (cage) moves to the floor of user U's apartment. The process then proceeds to step SP12.

[0088] (Step SP12) The generation unit 26 generates password information 32. The process then proceeds to step SP13.

[0089] (Step SP13) The transport device 7 descends from the elevator 10 (cage) and moves to the front of user U's apartment, arriving there. The arrival acquisition unit 25 also acquires arrival information 35 transmitted from the transport device 7 indicating that it has arrived in front of the apartment. The process then proceeds to step SP14.

[0090] (Step SP14) The display instruction unit 27 transmits notification instructions and display instructions to the intercom control panel 5, which receives them. The process then proceeds to step SP15.

[0091] (Step SP15) Based on the notification and display instructions received in step SP14, the intercom control panel 5 controls the intercom master unit 3 so that it notifies user U and displays password information 32.

[0092] Here, Figure 6 shows the password display screen 45 for user U, which is displayed on the display device 3A of the intercom master unit 3. The intercom master unit 3 includes a display device 3A, a switch 42, an input device 43, and a communication device 44. The switch 42, input device 43, and communication device 44 have already been explained, so their explanation will be omitted here.

[0093] Then, the password display screen 45 is displayed on the display device 3A. The password display screen 45 includes a message notifying the user U that the transport device 7 (package) has arrived (in Figure 6, this is an example of "Your package has arrived!"). The password display screen 45 also includes password information 32 (in Figure 6, this is an example of "abcd1234"), which is the password that user U uses to unlock the storage compartment 7A of the transport device 7. Returning to Figure 4, the process proceeds to step SP16.

[0094] (Step SP16) User U enters a password into the transport device 7, and the transport device 7 accepts it. If the password is not entered into the transport device 7 after a predetermined time has elapsed, the transport device 7 will determine that user U is absent and return to its initial position. Then, the retrieval device 8 will retrieve the package from the storage unit 7A and return it to the designated locker. In that case, processing will resume from step SP2.

[0095] Here, Figure 7 is a schematic diagram showing an example of the touch panel 51 of the transport device 7. As shown in Figure 7, the transport device 7 is equipped with a touch panel 51 on its top surface, as an example.

[0096] The touch panel 51 has both the functions of a display device (display) that displays various images and an input device (touch sensor) that receives input from user U. The display is composed of a general display device such as a liquid crystal display or an organic EL display. The display is controlled by a display control device (not shown). The touch sensor is composed of elements for detecting contact operations on the screen displayed by the display. Any known method can be used to detect contact operations by the touch sensor, such as capacitive, resistive (pressure-sensitive), or electromagnetic induction. The touch sensor accepts player input by detecting the movement of the player's finger or stylus as an operator that contacts the screen. The input device for receiving player input is not limited to the touch sensor, but can be any configuration that allows the player to input operations, such as operation buttons or operation sticks.

[0097] Furthermore, the touch panel 51 displays an input screen 52. The input screen 52 includes an explanation field that says "Please enter your password," and an input area where user U can enter a password. For example, a keyboard is displayed in the input area, and user U can enter the password by operating (tapping) the keyboard. Returning to Figure 4, the process proceeds to step SP17.

[0098] However, if the password is not entered into the transport device 7 for a predetermined period of time, or if no operation is performed on the intercom master unit 3, the determination unit 28 determines that user U is absent, and the transport device 7 returns to its initial position with the luggage still stored in the storage unit 7A. Then, the retrieval device 8 retrieves the luggage and returns it to the designated locker. After that, the process is repeated from step SP2.

[0099] (Step SP17) The transport device 7 transmits the password received in step SP16 to the server device 2. The transmitted password is acquired by the determination unit 28. The process then proceeds to step SP18.

[0100] (Step SP18) The determination unit 28 determines whether the password obtained in step SP17, that is, the password entered by user U in step SP16, matches the password information 32. Here, we assume that the determination result is a positive result. The process then proceeds to step SP19.

[0101] However, if the determination unit 28 determines that the item is not in the correct position, the transport device 7 returns to its initial position with the item still stored in the storage unit 7A. Then, the retrieval device 8 retrieves the item and returns it to the designated locker. After that, the process is repeated from step SP2.

[0102] (Step SP19) The unlocking instruction unit 29 gives an instruction to the transport device 7 to unlock the storage compartment 7A of the transport device 7. The process then proceeds to step SP20.

[0103] (Step SP20) The transport device 7 unlocks the storage compartment 7A. Then, user U takes out and receives the items stored in the storage compartment 7A. Once the items in the storage compartment 7A are removed, the transport device 7 returns to its initial position. The process will then be completed.

[0104] <Effects> The information processing device (server device 2) according to this embodiment is an information processing device that controls a transport device 7 for transporting packages addressed to residents in an apartment building to the front of the resident's (user U) apartment, with the storage unit 7A locked, and includes a generation unit 26 that generates password information that can be entered into the transport device 7 by the resident; a display instruction unit 27 that instructs an intercom master unit 3 installed in the apartment to display the password information 32 generated by the generation unit 26; a determination unit 28 that determines whether the password entered by the resident into the transport device 7 matches the password information 32 generated by the generation unit 26; and an unlocking instruction unit 29 that controls the unlocking of the storage unit 7A if the determination unit 28 makes a positive determination. In this embodiment, the security level when transporting luggage to the front of a dwelling unit by the transport device 7 in an apartment building can be improved.

[0105] Furthermore, in the information processing device according to this embodiment, the generation unit 26 changes the content of the password information at predetermined intervals. In this embodiment, the security level when transporting luggage to the front of a dwelling unit by the transport device 7 in an apartment building can be further improved.

[0106] Furthermore, the information processing device according to this embodiment is further equipped with an arrival acquisition unit 25 that acquires arrival information 35 indicating that the transport device 7 has arrived in front of the dwelling unit. When the arrival acquisition unit 25 acquires the arrival information 35, the display instruction unit 27 instructs the intercom master unit 3 to notify the resident and to display the password information 32. In this embodiment, the resident can be notified when the transport device 7 containing the luggage arrives in front of the dwelling, thus improving convenience. Furthermore, since the password information 32 is displayed on the intercom master unit 3 at the time the transport device 7 arrives, the possibility of anyone other than the resident seeing the password is reduced, further improving the security level.

[0107] Furthermore, the information processing device according to this embodiment further includes: a delivery acquisition unit 22 that acquires delivery information 33 indicating that a package has been delivered to a resident; a resident occupancy acquisition unit 23 that acquires resident occupancy information 34 when the delivery acquisition unit 22 acquires the delivery information 33; and a transport instruction unit 24 that determines the timing for retrieving the package from a predetermined locker based on the occupancy information 34 acquired by the occupancy acquisition unit 23, and instructs the transport device to transport the package at the determined timing. In this embodiment, the waste of the transport device 7 delivering luggage to the front of the dwelling while the resident is away can be eliminated.

[0108] Furthermore, in the information processing device according to this embodiment, the home occupancy acquisition unit 23 acquires home occupancy information 34 from a reading device installed at any location from the main entrance to the dwelling unit in an apartment building when the reading device reads the key information held by the resident. In this embodiment, the timing for retrieving luggage from a designated locker is determined by the collective entrance unit 4 reading the unlocking key, that is, by the resident holding the unlocking key over the collective entrance unit 4. This shortens the time from when the resident returns home until the luggage arrives at the apartment.

[0109] Furthermore, in the information processing device according to this embodiment, the intercom master unit 3 receives input operations from residents, and the occupancy acquisition unit 23 acquires occupancy information 34 from the intercom master unit 3 that has received the input operation. In this embodiment, the timing at which the luggage is retrieved from the designated locker is determined by the resident's input operation (delivery instruction), so the luggage can be delivered to the dwelling unit at the time requested by the resident.

[0110] Furthermore, in the information processing device according to this embodiment, the transport device 7 is capable of reading a locker key to unlock a predetermined locker owned by a resident, and the occupancy acquisition unit 23 acquires occupancy information 34 from the transport device 7 that has read the key. In this embodiment, the timing for retrieving luggage from a designated locker is determined by the transport device reading the locker key, that is, by the resident holding the locker key over the transport device. This allows luggage to be delivered to the dwelling at the time requested by the resident.

[0111] Furthermore, in the information processing device according to this embodiment, the home presence acquisition unit 23 acquires home presence information 34 from a camera installed at any location from the main entrance to the dwelling unit in an apartment building when the camera photographs an resident. In this embodiment, the timing of when luggage is retrieved from a designated locker is determined by the resident's face being authenticated by the transport device 7, thereby further improving the security level.

[0112] Furthermore, in the information processing device according to this embodiment, the intercom master unit 3 can perform biometric authentication of the resident when the arrival acquisition unit 25 acquires arrival information 35, the occupancy acquisition unit 23 acquires the result of biometric authentication of the resident by the intercom master unit 3, and the unlock instruction unit 29 gives an instruction to the transport device 7 to unlock the storage unit 7A when the determination unit 28 makes a positive determination and the biometric authentication result acquired by the occupancy acquisition unit 23 is successful. In this embodiment, residents are required to perform two-factor authentication in order to receive their packages. For example, even if someone other than the resident were to illegally obtain the password information 32, they would not be able to receive the package unless biometric authentication was successful. Therefore, the security level is further improved.

[0113] Furthermore, in the information processing device according to this embodiment, the transport device 7 returns to its initial position if the determination unit 28 makes a negative determination or if no password is entered. When the transport device 7 returns to its initial position, the occupant In this embodiment, if a resident is unable to receive a package due to a sudden outing or other reason, they can request redelivery by operating the terminal device. This improves convenience.

[0114] Furthermore, the program according to this embodiment controls a transport device 7 in an apartment building that stores packages addressed to residents in a storage unit 7A, locks the storage unit 7A, and transports the packages to the front of the resident's apartment. The program controls a computer (server device 2) to function as: a generation unit 26 that generates password information that residents can input into the transport device 7; a display instruction unit 27 that instructs an intercom master unit 3 installed in the apartment to display the password information 32 generated by the generation unit 26; a determination unit 28 that determines whether the password entered by the resident into the transport device 7 matches the password information 32 generated by the generation unit 26; and an unlocking instruction unit 29 that controls the unlocking of the storage unit 7A if the determination unit 28 makes a positive determination. In this embodiment, the security level when transporting luggage to dwelling units by the transport device 7 in an apartment building can be improved.

[0115] Furthermore, the transport system 1 according to this embodiment includes a transport device 7 that stores packages addressed to residents in a storage unit 7A and transports the packages to the front of the resident's apartment unit with the storage unit 7A locked, an intercom master unit 3 installed inside the apartment unit to which the transport device 7 transports the packages, and an information processing device (server device 2) that generates password information 32 and instructs the intercom master unit 3 to display the generated password information 32. The intercom master unit 3 displays the password information 32 in response to instructions from the information processing device, and the transport device 7 allows the resident to input a password. The information processing device performs control to unlock the storage unit 7A when the password entered by the resident into the transport device 7 matches the password information 32 generated by the information processing device. In this embodiment, the security level when transporting luggage to dwelling units by the transport device 7 in an apartment building can be improved.

[0116] Furthermore, the transport system 1 according to this embodiment includes a collective locker 6, each locker (delivery locker) linked to each dwelling unit in an apartment building, and each locker having a storage opening from the collective entrance side of the apartment building into which luggage can be stored, and an retrieval opening from the space inside the collective entrance door of the apartment building into which the luggage can be retrieved; and a retrieval device 8 that retrieves luggage stored from the storage opening of a predetermined locker linked to a resident's dwelling unit from the retrieval opening and stores it in the storage section 7A of the transport device 7. In this embodiment, the method can be applied when the collective locker 6 to which packages are delivered is a double-sided locker.

[0117] ===Unique Text=== It should be noted that the present invention is not limited to the embodiments described above. That is, any design modifications made to the above-described examples by those skilled in the art are also included within the scope of the present invention, as long as they retain the features of the present invention. Furthermore, the elements of the above embodiments and the following modifications can be combined to the extent that it is technically possible, and any combination thereof is also included within the scope of the present invention, as long as it retains the features of the present invention.

[0118] For example, in the above embodiment, the generation unit 26 was described as generating the password information 32, but instead, the person with operational privileges for the server device 2 may set the password information 32. Alternatively, the resident themselves may decide on the password information 32.

[0119] Furthermore, although the above embodiment describes the password information 32 being displayed on the display device 3A of the intercom master unit 3, it may be alternatively displayed on a terminal device owned by user U (such as a smartphone or tablet).

[0120] Furthermore, in the above embodiment, the delivery person delivers the package to the communal locker 6, but instead of the communal locker 6, a package management room accessible to both the delivery person and the residents may be used. The package management room may be equipped with shelves and a tablet, for example, and the delivery person places the package on the shelf and enters the room number of the destination by operating the touch panel on the tablet. In this case, the arrival information 33 is information indicating that the package has arrived at the package management room.

[0121] Furthermore, in the above embodiment, as explained using Figure 4, the collective locker 6 was described as a double-sided locker, and the installation location of the retrieval device 8 and the initial position of the transport device 7 were described as being in a space inside the entrance door. However, instead, the storage opening and retrieval opening of the collective locker 6 may be the same, and the installation location of the retrieval device 8 and the initial position of the transport device 7 may be outside the entrance door, i.e., the collective entrance. In this case, the transport device 7 needs to pass through the entrance door when moving between its initial position and the dwelling unit. Therefore, the unlocking instruction unit 29 of the server device 2 instructs the collective entrance unit 4 to open the entrance door when the transport device 7 has moved to or near the entrance door. The information that the transport device 7 is located in front of or near the entrance door is included in the arrival information 35. The information that the transport device 7 is located in front of or near the entrance door (arrival information 35) is output, and the arrival acquisition unit 25 acquires it. When the arrival acquisition unit 25 acquires this information, the unlock instruction unit 29 issues the above instruction.

[0122] Furthermore, in the above embodiment, a camera capable of photographing user U (not shown) is installed on the transport device 7. However, the camera is not limited to this and may be installed anywhere from the main entrance to the dwelling unit. For example, the camera may be a security camera installed at that location.

[0123] Furthermore, in the above embodiment, the unlock instruction unit 29 unlocks the storage unit 7A when the determination unit 28 makes a positive determination. Alternatively, the intercom master unit 3 may be equipped with a sensor capable of performing biometric authentication of user U when the arrival acquisition unit 25 acquires arrival information 35. The occupancy acquisition unit 23 may acquire the result of biometric authentication of user U by the intercom master unit 3, and the unlock instruction unit 29 may instruct the transport device 7 to unlock the storage unit 7A when the determination unit 28 makes a positive determination and the biometric authentication result acquired by the occupancy acquisition unit 23 is successful. In addition, the biometric authentication may be one or more of user U's facial recognition, fingerprint recognition, or voice recognition. Alternatively, the transport device 7 may be capable of performing the above-mentioned biometric authentication, the home presence acquisition unit 23 may acquire the result of user U's biometric authentication from the transport device 7, and the unlocking instruction unit 29 may instruct the transport device 7 to unlock the storage unit 7A if the determination unit 28 makes a positive determination and the biometric authentication result acquired by the home presence acquisition unit 23 is successful. Alternatively, the intercom master unit 3 may be equipped with a sensor that detects the presence or absence of a person instead of the biometric authentication described above. The home presence acquisition unit 23 may acquire the result of person detection by the intercom master unit 3, and the unlocking instruction unit 29 may instruct the transport device 7 to unlock the storage unit 7A if the determination unit 28 makes a positive determination and the home presence acquisition unit 23 has acquired the result of person detection. Furthermore, it is not necessary to distinguish whether the person detected is a person (user U) or not.

[0124] Furthermore, in the above embodiment, the transport device 7 returns to its initial position if the determination unit 28 makes a negative determination or if no password is entered. In this case, the home presence acquisition unit 23 can acquire a redelivery instruction from a terminal device (such as a mobile phone, smartphone, or tablet) owned by the user U, and the transport instruction unit 24 may instruct the transport device 7 to transport the package again once the home presence acquisition unit 23 has acquired a redelivery instruction from the terminal device. In this case, once the transport device 7 has returned to its initial position, the retrieval device 8 may take the package out of the storage unit 7A and return it to the designated locker, or it may leave it in the storage unit 7A.

[0125] Furthermore, in the above embodiment, the transport device 7 may transport goods to multiple dwelling units in a single transport. In this case, the processes described in the above embodiment are performed in parallel for each dwelling unit.

[0126] Furthermore, in the above embodiment, the home information acquisition unit 23 acquires home information 34, but instead, it may acquire GPS information from the user U's terminal device. In this case, the transport instruction unit 24 may calculate the estimated time required until user U returns home from the information acquired by the home information acquisition unit 23 and the GPS information, and determine the timing to retrieve the luggage from the predetermined locker based on the calculated estimated time required. Alternatively, if the application software of user U's terminal device can determine the estimated time required, the home information acquisition unit 23 may acquire the estimated time required and determine the timing to retrieve the luggage from the predetermined locker based on the acquired estimated time required.

[0127] Alternatively, instead of the intercom master unit 3 described in the above embodiment, a terminal device owned by user U may be used.

[0128] Alternatively, the transport device 7 may perform the functions of the extraction device 8 described in the above embodiment, and the extraction device 8 may be omitted.

[0129] Furthermore, although the above embodiment described transportation in an apartment building, it may be replaced with an office building, commercial facility, hotel, nursing home, etc. In that case, User U may be an employee or user of these buildings. [Explanation of Symbols]

[0130] 1: Conveying system 2: Server device 3: Intercom master unit 4: Entrance panel 6: Shared lockers 7: Conveying device 7A: Storage compartment 22: Cargo Acquisition Department 23: Work-from-home acquisition department 24: Conveyance Instruction Unit 25: Arrival Acquisition Section 26: Generation part 27:Display instruction section 28: Judgment section 29: Unlocking instruction unit 30: Storage part 31: Resident Information 32: Password Information 33: Arrival Information 34: Information about working from home 35: Arrival Information

Claims

1. An information processing device for controlling a transport device in an apartment building that stores packages addressed to residents in a storage compartment, locks the compartment, and transports the packages to the front of the resident's apartment unit, A generation unit that generates password information that can be input into the transport device by the aforementioned resident, A display instruction unit provides instructions to the intercom master unit installed in the dwelling unit to display the password information generated by the generation unit, A determination unit that determines whether the password entered by the resident into the transport device matches the password information generated by the generation unit, If the determination unit makes a positive determination, the unlocking instruction unit gives an instruction to the transport device to unlock the storage unit, An information processing device equipped with the following features.

2. The generation unit changes the content of the password information at predetermined intervals. The information processing apparatus according to claim 1.

3. The transport device is further provided with an arrival information unit that acquires arrival information that the transport device has arrived in front of the dwelling unit. The display instruction unit, when the arrival acquisition unit acquires the arrival information, instructs the intercom master unit to notify the resident and to display the password information. The information processing apparatus according to claim 1 or 2.

4. A delivery acquisition unit that acquires delivery information indicating that the package has been delivered to the aforementioned resident, When the delivery acquisition unit acquires the delivery information, the home status acquisition unit acquires home status information indicating the home status of the resident, Based on the occupancy information acquired by the occupancy acquisition unit, a transport instruction unit determines the timing to start transporting the package, and at the determined timing, instructs the transport device to transport the package to the front of the dwelling unit. The information processing apparatus according to claim 3, further comprising:

5. The aforementioned occupancy acquisition unit acquires the occupancy information from a reading device installed at any location from the main entrance to the dwelling unit in the apartment building when the reading device reads the key information held by the occupant. The information processing apparatus according to claim 4.

6. The aforementioned intercom master unit receives input operations from the resident, The aforementioned home occupancy acquisition unit acquires the home occupancy information from the intercom master unit that received the input operation. The information processing apparatus according to claim 4.

7. The aforementioned occupancy acquisition unit acquires the occupancy information from a camera installed at any location from the main entrance to the dwelling unit in the apartment complex when the camera photographs the occupant. The information processing apparatus according to claim 4.

8. A program for controlling a transport device in an apartment building that stores packages addressed to residents in a storage compartment, locks the compartment, and then transports the packages to the front of the resident's apartment. Computers, A generation unit that generates password information that can be input into the transport device by the aforementioned resident. A display instruction unit provides instructions to the intercom master unit installed in the dwelling unit to display the password information generated by the generation unit. A determination unit that determines whether the password entered by the resident into the transport device matches the password information generated by the generation unit. If the determination unit makes a positive determination, the unlocking instruction unit issues an instruction to the transport device to unlock the storage unit. A program designed to function as such.

9. A transport device for an apartment building that stores packages addressed to residents in a storage compartment and transports the lockable storage compartment to the resident's apartment, The transport device transports the luggage and includes an intercom master unit installed inside the dwelling unit, An information processing device that generates password information and instructs the intercom master unit to display the generated password information, Equipped with, The intercom master unit displays the password information in response to the instruction from the information processing device. The transport device allows the resident to enter a password. The information processing device performs a control to unlock the storage compartment when the password entered by the resident into the transport device matches the password information generated by the information processing device. Conveyor system.

Images