Questionnaire information processing device, questionnaire information processing method, and questionnaire information processing program

Abstract

The present invention provides a questionnaire information processing device that facilitates the use of questionnaire information concerning the physical condition, health condition, work status, and other social information of the subject by third parties. [Solution] The system includes an input unit 3 that acquires the results of a questionnaire regarding the subject's physical condition, health condition, work condition, and other social information of the subject; a processing unit 1B that generates processed information by processing the acquired questionnaire information using a predetermined method to at least make the subject unidentifiable; and a transmission control unit 1C that transmits the generated processed information to an organization or person other than the organization to which the subject belongs, based on predetermined usage conditions for the processed information.

Description

Technical Field

[0001] The present invention belongs to the technical field of questionnaire information processing devices, questionnaire information processing methods, and programs for questionnaire information processing. More specifically, the present invention belongs to the technical field of a questionnaire information processing device, a questionnaire information processing method, and a program for the questionnaire information processing device, which process questionnaire information including results of questionnaires related to the physical condition, health condition, work condition of subjects such as workers, and other social information of the subjects. In the following, "social information" refers to information related to social attributes (sociodemographics), indicating annual income, family structure (single, married, presence or absence of children, etc.), occupation, educational background, residential area, etc., and is also referred to as "information related to graphic attributes".

Background Art

[0002] In general, for the management of the health status of corporate workers and the like by an occupational physician or occupational health nurse, a so-called stress check, which obtains results on the degree of stress through a questionnaire survey of the corporate workers and the like, is important. As a prior art document showing the conventional technique related to such a stress check, for example, the following Patent Document 1 can be cited.

[0003] In the prior art disclosed in Patent Document 1, setting information including determination condition information indicating determination conditions for determining whether employees in a target company fall under a health-related situation group, and display mode information indicating the display mode of the health-related situation group on a display screen is acquired, health-related information (including stress check information) related to the health status of the employees is acquired, it is determined whether the employees fall under the health-related situation group based on the determination condition information and the health-related information, and group display information for displaying the health-related situation group on the display screen is generated based on the determination result and the display mode information.

[0004] On the other hand, in order to manage the health status of the aforementioned company's employees, it is considered beneficial to collect and utilize various information on health status management at other companies (i.e., third parties) other than the target company, as general trends, across a wide range of companies, and there is a need to promote such collection and utilization. [Prior art documents] [Patent Documents]

[0005] [Patent Document 1] Patent No. 7366301 [Overview of the project] [Problems that the invention aims to solve]

[0006] However, the prior art disclosed in Patent Document 1 does not disclose or suggest the collection of a wide range of information regarding the management of the health status of employees, etc., and its use by third parties, as described above. Therefore, the prior art disclosed in Patent Document 1 has the problem that it cannot meet the above requirements.

[0007] Therefore, the present invention has been made in view of the above-mentioned problems, and one example of the problems it addresses is to provide a questionnaire information processing device, a questionnaire information processing method, and a program for the questionnaire information processing device that can facilitate the use of questionnaire information concerning the physical condition, health condition, work condition, and other social information of the subject. [Means for solving the problem]

[0008] To solve the above problems, the invention described in claim 1 comprises: an acquisition means for acquiring questionnaire information including the results of a questionnaire regarding the physical condition, health condition, work condition, and other social information of a subject; a processing means for generating processed information by applying a processing method to the acquired questionnaire information in which the subject cannot be identified, at least in a predetermined manner; and a providing means for providing the generated processed information to an organization or person other than the organization to which the subject belongs, based on predetermined usage conditions for the processed information.

[0009] To solve the above problems, the invention described in claim 6 is a questionnaire information processing method performed in a questionnaire information processing device comprising an acquisition means, a processing means, and a providing means, the method comprising: an acquisition step of acquiring questionnaire information including the results of a questionnaire concerning the physical condition, health condition, work condition, and other social information of a subject using the acquisition means; a processing step of generating processed information by applying a processing process to the acquired questionnaire information using the processing means in a predetermined manner that makes it impossible to identify the subject; and a providing step of providing the generated processed information to an organization or person other than the organization to which the subject belongs using the providing means, based on predetermined usage conditions for the processed information.

[0010] To solve the above problems, the invention described in claim 7 makes the computer included in the questionnaire information processing device function as an acquisition means for acquiring questionnaire information including the results of a questionnaire regarding the physical condition, health condition, work condition, and other social information of the subject; a processing means for generating processed information by applying processing to the acquired questionnaire information in a predetermined manner that makes it impossible to identify the subject; and a providing means for providing the generated processed information to an organization or person other than the organization to which the subject belongs, based on predetermined usage conditions for the processed information.

[0011] According to the invention described in any one of claims 1, 6, or 7, processed information, which is at least processed to make it impossible to identify the survey subject, is provided to an organization or person other than the organization to which the subject belongs, based on predetermined usage conditions. Therefore, it is possible to promote the use of survey information concerning the physical condition, health condition, work status, and other social information of the subject by third parties.

[0012] To solve the above problems, the viewing processing device according to claim 2 is configured such that, in the questionnaire information processing device according to claim 1, the questionnaire information includes stress check information showing the results of the stress check for the subject.

[0013] According to the invention described in claim 2, in addition to the effects of the invention described in claim 1, since the questionnaire information includes stress check information, it is possible to promote the use of the questionnaire information by, for example, industrial physicians and industrial health nurses.

[0014] To solve the above problems, the invention described in claim 3 is configured such that the questionnaire information processing device described in claim 1 or claim 2 includes characteristic information indicating the characteristics of the subject or the organization to which the subject belongs.

[0015] According to the invention described in claim 3, in addition to the effects of the invention described in claim 1 or claim 2, since characteristic information is included in the questionnaire information, it is possible to further promote the use of questionnaire information, for example, by industrial physicians and industrial health nurses.

[0016] To solve the above problems, the invention described in claim 4 is configured such that, in the questionnaire information processing device described in claim 1 or claim 2, the processing is an anonymization process for anonymizing the subject or the organization to which the subject belongs.

[0017] According to the invention recited in claim 4, in addition to the effects of the invention recited in claim 1 or claim 2, since the processing performed on the questionnaire information is anonymization processing, the use of the questionnaire information can be promoted while suppressing the influence on the subject or the organization to which the subject belongs.

[0018] To solve the above problem, the invention recited in claim 5 is configured such that in the questionnaire information processing apparatus according to claim 1 or claim 2, the processing is extraction processing for extracting features of the content of the questionnaire information.

[0019] According to the invention recited in claim 5, in addition to the effects of the invention recited in claim 1 or claim 2, since the processing performed on the questionnaire information is the extraction processing of the features, the use of the questionnaire information can be promoted while suppressing the influence on the subject or the organization to which the subject belongs. Effects of the Invention

[0020] According to the present invention, processed information obtained by performing processing to make at least the questionnaire subject unidentifiable on questionnaire information related to physical conditions, health conditions, work conditions, and other social information of the subject is provided to an organization or person other than the organization to which the subject belongs, based on predetermined usage conditions.

[0021] Accordingly, the use by third parties of questionnaire information related to physical conditions, health conditions, work conditions, and other social information of the subject can be promoted. Brief Description of the Drawings

[0022] [Figure 1] It is a block diagram showing a schematic configuration of a questionnaire data processing system including the questionnaire data processing apparatus of the embodiment. [Figure 2] It is a diagram illustrating an example of the contents of the questionnaire database of the embodiment. [Figure 3] It is a flowchart showing questionnaire data processing of the embodiment. Modes for Carrying Out the Invention

[0023] Next, embodiments of the present invention will be specifically described with reference to FIGS. 1 to 3. The embodiments described below are embodiments in which the present invention is applied to a questionnaire data processing system that processes the results of questionnaires (including the above stress checks) related to the physical conditions, health conditions, work conditions, and other social information of target persons such as workers belonging to, for example, corporations. FIG. 1 is a block diagram showing the schematic configuration of the questionnaire data processing system of the embodiment, FIG. 2 is a diagram illustrating the contents of the questionnaire database of the embodiment, and FIG. 3 is a flowchart showing the questionnaire data processing of the embodiment. Here, in the following description, workers and the like belonging to the above corporations and the like are simply referred to as "target persons".

[0024] As shown in FIG. 1, the questionnaire data processing system SS of the embodiment is composed of the questionnaire data processing apparatus S of the embodiment, a recording apparatus 2, and a utilization enterprise 100 that performs secondary utilization based on preset usage conditions for the questionnaire results provided by the target persons who belong to the enterprise B and provide the results of the questionnaire. At this time, the target persons of the enterprise B use target person terminal devices T that actually output the results of the questionnaire as electronic data. Furthermore, the utilization enterprise 100 is provided with utilization terminal devices 101 for the above utilization.

[0025] In the above configuration, the recording device 2 consists of an HDD (Hard Disk Drive) or SSD (Solid State Drive), etc., and non-volatilely records a questionnaire database EC containing the questionnaire data described later, corresponding to the results of the above questionnaire, which has the same configuration as conventional systems, and is capable of exchanging the questionnaire data with the questionnaire data processing device S. The questionnaire data processing device S consists of a processing unit 1 consisting of a CPU (Central Processing Unit), ROM (Read Only Memory), and RAM (Random Access Memory), etc., an input unit 3, a first output unit 4, a second output unit 7, and a third output unit 8, each consisting of an external interface, etc., an operation unit 5 consisting of a keyboard and mouse, etc., and a display 6 consisting of a liquid crystal display, etc.

[0026] Furthermore, the processing unit 1 is composed of a first aggregation unit 1A, a processing processing unit 1B, a transmission control unit 1C, a second aggregation unit 1D, and an analysis unit 1E. In this case, the first aggregation unit 1A, the processing processing unit 1B, the transmission control unit 1C, the second aggregation unit 1D, and the analysis unit 1E may each be realized by hardware logic circuits that constitute the processing unit 1. The first aggregation unit 1A, the processing processing unit 1B, and the transmission control unit 1C may be realized in software by the processing unit 1 reading and executing a program that corresponds to the questionnaire data processing of the embodiment described later and is pre-recorded in, for example, a non-volatile memory (not shown). The input unit 3 corresponds to an example of the "acquisition means" of the present invention, the processing processing unit 1B corresponds to an example of the "processing means" of the present invention, and the transmission control unit 1C corresponds to an example of the "providing means" of the present invention.

[0027] The questionnaire database EC recorded in the recording device 2 having the above configuration contains, for example as illustrated in Figure 2, questionnaire data 20 (i.e., questionnaire data corresponding to the results of the questionnaire provided from the subject terminal T used by the subject) non-volatilely recorded for each subject, which consists of attribute data 10 including the subject's name and other social information, associated with a subject ID for identifying the subject, and the subject's stress check data 11. In this case, the attribute data 10 includes data such as name and gender and other social information to specifically identify the subject who answered the questionnaire. On the other hand, the stress check data 11 includes data of the aggregated results by the second aggregation unit 1D of the content of the subject's answers to the presented stress check.

[0028] The input unit 3 of the questionnaire data processing device S, which is connected to the recording device 2 on which the questionnaire database EC described above is recorded, receives the results of the questionnaire transmitted from the subject terminal device T in response to the completion of the questionnaire. The input unit 3 then outputs the questionnaire results corresponding to the attribute data 10 from the received questionnaire results to the first aggregation unit 1A of the processing unit 1, and also outputs the stress check response results from the received questionnaire results to the second aggregation unit 1D of the processing unit 1. The second aggregation unit 1D then aggregates the output response results using the same method as before, and outputs the aggregated results to the first aggregation unit 1A, the analysis unit 1E, and the third output unit 8, respectively. Subsequently, the third output unit 8 outputs the aggregated results as the stress check results corresponding to the questionnaire results to the subject terminal device T that provided the questionnaire results. After this, the stress check results are displayed, for example, on a display (not shown) of the subject terminal device T and presented to the subject using the subject terminal device T. At this time, the provision of the stress check results may be, for example, free of charge. Those who receive the results of this stress check via terminal device T will refer to the information and use it to improve their working conditions and other aspects of their lives. However, for the sake of protecting personal information, the results of the stress check will not be provided to company B, to which the individuals belong.

[0029] Meanwhile, the analysis unit 1E, which outputs the above-mentioned aggregated results, analyzes the aggregated results using the same analysis methods as before (for example, so-called group analysis methods). At this time, the analysis unit 1E analyzes the aggregated results while ensuring that the above-mentioned subjects are not identified (i.e., while ensuring that the personal information of the subjects is not identified). Subsequently, the analysis unit 1E outputs (provides) the analysis results obtained using the above-mentioned analysis methods to company B, to which the subjects belong, via the second output unit 7, for example, for a fee. Company B, upon receiving these aggregated results, will refer to their contents and use them to improve the working environment of its employees (including the subjects).

[0030] On the other hand, the first aggregation unit 1A performs aggregation processing on the questionnaire results corresponding to the attribute data 10 output from the input unit 3, and the aggregation results output from the second aggregation unit 1D (aggregation results of the stress check response results by the second aggregation unit 1D), according to a predetermined aggregation method, and records (registers) the aggregated results as the questionnaire data 20 consisting of the attribute data 10 and the stress check data 11 in the questionnaire database EC for each subject who answered the questionnaire (see Figure 2). At this time, in addition to the aggregation processing, the first aggregation unit 1A may also perform aggregation processing for multiple subjects and classification processing of the aggregation results as necessary. Next, the processing processing unit 1B of the processing unit 1 reads the questionnaire data 20 from the questionnaire database EC at a predetermined timing, performs processing on the read questionnaire data 20 according to a predetermined method that makes it impossible to identify the subject, and outputs the processing results to the transmission control unit 1C. As a result, the transmission control unit 1C transmits the output processing result to the utilization terminal device 101 of the utilization company 100 based on the usage conditions set in advance for the processing result. Examples of usage conditions in this case include the following conditions (a) and (b). (a) Whether the contractual fees between the administrator of the questionnaire data processing system SS for utilizing the processing results have been properly paid by the utilizing company 100. (i) Whether or not consent has been obtained from the 100 companies utilizing the service regarding the restrictions on its use (for example, restrictions such as not providing it to other companies without permission). Then, in the user company 100 to which the processing results have been transmitted to the utilization terminal device 101, the processing results will be utilized, for example, to improve the working conditions or maintain the health of the user company 100's workers, according to the above-mentioned usage conditions.

[0031] On the other hand, when an operation is performed by the administrator or other person in charge of the questionnaire data processing device S, the operation unit 5 generates an operation signal corresponding to that operation and outputs it to the processing unit 1. Based on the operation signal, the processing unit 1 then executes the questionnaire data processing of the embodiment. At this time, the information to be presented to the administrator or other person is displayed on the display 6, for example, and presented to the administrator.

[0032] Next, in the questionnaire data processing system SS having the above-described configuration and operation, the portion of the questionnaire data processing in an embodiment that is executed mainly by the questionnaire data processing device S, specifically the portion of the questionnaire data processing that is executed mainly by the first aggregation unit 1A, the processing unit 1B, and the transmission control unit 1C of the present invention, will be explained in detail with reference to Figures 1 to 3.

[0033] In other words, the questionnaire data processing of the embodiment by the first aggregation unit 1A, the processing unit 1B, and the transmission control unit 1C starts, for example, when the power switch (not shown) of the questionnaire data processing device S is turned on. Then, as shown in the corresponding flowchart in Figure 3, once the questionnaire data processing has started and the results of the questionnaire are transmitted in a timely manner from the subject terminal device T, the input unit 3 of the processing unit 1 acquires the transmitted questionnaire results and outputs the questionnaire results corresponding to the attribute data 10 from the questionnaire results to the first aggregation unit 1A, and outputs the stress check response results from the received questionnaire results to the second aggregation unit 1D (step S1). As a result, the first aggregation unit 1A performs the aggregation processing as the first aggregation unit 1A and the necessary summary classification and / or classification processing on the output questionnaire results, generates the questionnaire data 20 including the attribute data 10 and the stress check data 11, and records (registers) it in the questionnaire database EC for each subject (step S2 (see Figure 2)).

[0034] Next, the processing unit 1B of the processing unit 1 reads the questionnaire data 20 from the questionnaire database EC at the predetermined timing, performs the processing on the read questionnaire data 20, and outputs the processing result to the transmission control unit 1C (step S3).

[0035] Here, as a specific example of the processing described above, the processing unit 1B performs the processing described in (i) or (ii) below on the read questionnaire data 20 (step S3). (i) Anonymization process such as deleting name data, affiliation data, job title data, family structure data, and other social information contained in attribute data 10 of each questionnaire data 20 from the questionnaire data 20. (ii) A process to generalize (create a higher-level concept) at least the characteristics of the attribute data 10 and stress check data 11 contained in the questionnaire data 20 for multiple subjects, for example by using artificial intelligence (AI) (so-called "rounding process"). Subsequently, the processing unit 1B outputs the processing result from the processing unit 1B to the transmission control unit 1C of the processing unit 1.

[0036] The transmission control unit 1C then transmits the output processing result to the utilization terminal device 101 of the utilization company 100 via the output unit 4, based on the above-mentioned usage conditions for the processing result, and makes it available for use by the utilization company 100 (step S4).

[0037] As described above, according to the configuration and operation of the questionnaire data processing system SS of the embodiment, the questionnaire data 20 corresponding to the results of the questionnaire regarding physical condition, health condition, work condition, and other social information of the subject is processed to at least make it impossible to identify the subject of the questionnaire (see step S3 in Figure 3), and then transmitted to the utilization terminal device 101 of the utilization company 100 based on predetermined utilization conditions (see step S4 in Figure 3). Therefore, it is possible to promote the use of the results of the questionnaire regarding physical condition, health condition, work condition, and other social information of the subject by third parties.

[0038] Furthermore, since the results of the above questionnaire include stress check data 11 (see Figure 2), it is possible to promote the use of the questionnaire results by, for example, industrial physicians and occupational health nurses.

[0039] Furthermore, if the processing applied to the survey data 20 is anonymization (see step S3 in Figure 3), it is possible to promote the utilization of the survey data 20 while suppressing the impact on the target individuals or the organizations to which they belong.

[0040] Furthermore, even if the processing applied to the survey data 20 is a feature extraction process (see step S3 in Figure 3), it is possible to promote the use of the survey information while suppressing the impact on the target individuals or the organizations to which they belong.

[0041] [Transformed form] Next, a modified form of the present invention will be described.

[0042] (I) First Transformation Form Firstly, as a first variant, the questionnaire data processing of the above-described embodiment includes data that will later become attribute data 10 and stress check data 11 in the questionnaire results collected from company B. However, in addition to this, the system may be configured to obtain questionnaire results that include characteristic data that indicates the characteristics of the subject or company B (preferably, all information belonging to the attributes of all information entered by the subject as a result of the questionnaire). In this case, the questionnaire data 20 will include the characteristic data of company B, which can further promote the use of the questionnaire results by industrial physicians or occupational health nurses, for example.

[0043] (II) Other transformation forms Next, as another variation, in the questionnaire data processing of the embodiment described above, the processing results from the processing unit 1B are transmitted to the utilization terminal device 101 of the utilization company 100 via the transmission control unit 1C. However, alternatively, the processing results may also be provided to the utilization company 100 by handing over a printed document or a recording medium containing the electronic data of the processing results to the person in charge at the utilization company 100. Furthermore, in addition to the 100 companies utilizing the results, the processed data may also be provided to individuals who meet the above usage conditions. Furthermore, the program corresponding to the flowchart shown in Figure 3 can be recorded on a recording medium such as an optical disc or hard disk, or obtained via a network such as the Internet, and then read and executed by a general-purpose microcomputer, thereby allowing the microcomputer to function as the processing unit 1 or display control unit 1A of the embodiment. [Industrial applicability]

[0044] As described above, the present invention can be used in the field of questionnaire information processing devices, and particularly remarkable effects can be obtained when applied to processing the results of questionnaires, including stress checks, conducted by industrial physicians or industrial health nurses. [Explanation of Symbols]

[0045] 1 Processing Unit 1A Aggregation Department 1B Machining Section 1C Transmission Control Unit 2. Recording device 3. Input section 4 Output section 5 Control section 6 displays 10 Attribute Data 11. Stress check data 20 Survey data 100 Utilizing companies 101 Utilization Terminal Device S Survey Data Processing Device SS Survey Data Processing System B company T Target user terminal device EC Survey Database

Claims

[Claim 1] A means for acquiring survey information that includes at least the results of a questionnaire regarding the physical condition, health condition, work condition, or social information of the subject, Processing means for generating processed information by applying a pre-set method to the acquired questionnaire information to make it impossible to identify the target person, A means of providing the generated processed information to an organization or person other than the organization to which the aforementioned subject belongs, based on pre-set usage conditions for said processed information, A questionnaire information processing device characterized by comprising the following:

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