Matching method, taxi management device, terminal device, taxi operation system, terminal program, and matching program

Abstract

To provide, to all of taxi users who share a taxi, benefits in relation to language interpretation.SOLUTION: A foreigner taxi user (P) who wants an interpreter is matched with a taxi user (Q) who can be an interpreter such that these users share a taxi. In this case, a discount fare is applied to the taxi user (Q) who can be an interpreter.SELECTED DRAWING: Figure 5

Description

[Technical field]

[0001] The present invention relates to Matching method, Taxi management device, Terminal device, Taxi Operation System , terminal program and matching program Regarding. [Background technology]

[0002] In a certain country (for example, Japan), foreigners who speak a language other than the official language of the country (Japanese in Japan) often use taxis. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2014-146261 A [Patent Document 2] JP 2011-76417 A Summary of the Invention [Problem to be solved by the invention]

[0004] In this case, foreign taxi users often feel uneasy about conversations in taxis, and problems can arise such as the driver not properly conveying the user's requests. In particular, after the end of an international event (for example, after a match at an international sports venue), many foreigners of various nationalities leave the venue at the same time, and if communication with the driver does not proceed smoothly, major confusion can result.

[0005] On the other hand, many taxi users have the ability to interpret. If foreign taxi users and taxi users with interpretation skills could share a taxi, the language barrier problem when using a taxi would be eliminated or reduced. 。

[0006] The present invention relates to Technology to address the above issuesThe purpose is to provide. [Means for solving the problem]

[0007] The matching method according to the present invention is a matching method for identifying a combination of a first person and a second person who are candidates for sharing a taxi from among a plurality of users including a plurality of registered interpreters, and is executed by a taxi management device. In this matching method, taxis are operated in a country where a reference language is an official language, the language used by the first person is different from the reference language, and a combination of the second person and the first person who are users capable of interpreting between the reference language and the language used by the first person is identified based on matching information, and the matching information includes the departure point and destination of each user's taxi, the language used by each user, and interpretation ability information of the plurality of registered interpreters. Also, The taxi management device of the present invention is configured (first configuration) to include an information acquisition unit that acquires first information including information identifying the language used by a first person and second information including information identifying the languages ​​that can be interpreted by a second person, and a discount setting unit that sets a discount on the fare for the second person when the first person and the second person share a taxi based on the first information and the second information.

[0008] In the taxi management device according to the first configuration, when taxis are operated in a country in which a reference language is an official language, the language used by the first person is different from the reference language, and the second person is capable of interpreting between the reference language and the language used by the first person, the discount setting unit may be configured (second configuration) to set a lower fare for the second person when sharing a ride, compared to when this is not the case.

[0009] In the taxi management device according to the second configuration, if the second person is capable of interpretation between the reference language and the language used by the first person, the proficiency level of the interpreter is also included in the second information, and the discount setting unit may be configured to set a discount on the fare for the second person when sharing the ride depending on the proficiency level of the interpreter (third configuration).

[0010] In the taxi management device according to the third configuration, if the second person is capable of interpretation between the reference language and the language used by the first person, the discount setting unit may be configured (fourth configuration) to set a lower fare for the second person when sharing the ride, the higher the proficiency level.

[0011] In the taxi management device according to the third or fourth configuration, the device may be configured to include an interpretation ability information registration unit that registers and retains interpretation ability information for each of a plurality of registered interpreters including the second person, the interpretation ability information identifies the languages ​​that the registered interpreter can interpret for each of the registered interpreters, and the interpretation in the languages ​​that the registered interpreters can interpret is interpretation between the reference language and a non-reference language, the interpretation ability information specifies a level of proficiency in interpretation for each registered interpreter and for each language that the registered interpreters can interpret, and the second information may include the interpretation ability information for the second person (fifth configuration).

[0012] In the taxi management device according to the fifth configuration, a matching processing unit is further provided that selects the first person from a plurality of users including one or more registered interpreters based on matching information, and selects a user capable of interpreting between the reference language and the language used by the first person as the second person, and the matching information may be configured to include the departure point and destination by taxi of each user, the language used by each user, and the interpretation ability information of the one or more registered interpreters (sixth configuration).

[0013] The taxi management device according to any one of the above first to sixth configurations may be further configured (seventh configuration) to include a communication unit that transmits the setting result of the discount setting unit to an on-board device installed in a taxi.

[0014] In the taxi management device of any of the above second to sixth configurations, the device may further include a surcharge setting unit that sets a surcharge for the first person's fare when the first person and the second person share a taxi based on the first information and the second information, and the surcharge setting unit may be configured to set a higher fare for the first person when the second person is able to interpret between the reference language and the language used by the first person than when the second person is not able to do so (eighth configuration).

[0015] The taxi management device according to the eighth configuration may be further provided with a communication unit that transmits the setting result of the surcharge setting unit to an on-board device installed in a taxi (ninth configuration).

[0016] The taxi operation system of the present invention is configured (10th configuration) to include a taxi management device relating to any of the above-mentioned 1st to 9th configurations, and an in-vehicle device mounted in a taxi and capable of communicating with the taxi management device.

[0017] The fare setting method of the present invention is configured (11th configuration) to set a discount on the fare for a second person when a first person and a second person share a taxi, based on first information including information identifying the language used by a first person and second information including information identifying the languages ​​that a second person can interpret. Effect of the Invention

[0018] According to the present invention, The above problem can be addressed. [Brief description of the drawings]

[0019] [Figure 1] 1 is an overall configuration diagram of a taxi operation system according to an embodiment of the present invention. [Diagram 2] 1 is a schematic functional block diagram of a terminal device according to an embodiment of the present invention. [Diagram 3] FIG. 2 is a schematic functional block diagram of a server device according to an embodiment of the present invention. [Figure 4] 1 is a schematic functional block diagram of an in-vehicle device according to an embodiment of the present invention; [Diagram 5] FIG. 1 is a diagram showing an overview of a special dispatch service provided by a taxi operation system according to an embodiment of the present invention. [Figure 6] 4 is a diagram illustrating a configuration of ride-dispatch application registrant data held in a server device in the embodiment of the present invention. FIG. [Figure 7] 3 is a diagram showing a configuration of registrant interpreter data stored in a server device according to an embodiment of the present invention. FIG. [Figure 8]FIG. 8 is a diagram showing an example of interpretation ability information in the registrant interpreter data of FIG. 7. [Figure 9] FIG. 9 is a diagram showing the structure of language proficiency test data used to set the interpretation level in the interpretation ability information of FIG. 8. [Figure 10] 4 is a diagram showing a configuration of discount rate data set in the server device according to the embodiment of the present invention. FIG. [Figure 11] 11 is a flowchart showing a method for calculating a fare for a person of interest who is one of the registered interpreters according to an embodiment of the present invention. [Figure 12] FIG. 2 is a functional block diagram of a server control unit related to a special vehicle dispatch service according to an embodiment of the present invention. [Figure 13] 1 is a diagram showing a first embodiment of the present invention, in which a vehicle dispatch request signal and a ride-sharing response signal are transmitted from the terminal device of each interpreter and each registered interpreter to the server device. FIG. [Figure 14] 11 is a flowchart showing a flow of operations for selecting a taxi share target in the first example pertaining to an embodiment of the present invention. [Figure 15] FIG. 1 is an explanatory diagram of a special vehicle dispatch service focusing on one person being interpreted and one registered interpreter, relating to a first embodiment of the present invention. [Figure 16] FIG. 2 is an explanatory diagram of a special vehicle dispatch service focusing on one person to be interpreted and one registered interpreter, relating to a second embodiment of the present invention. [Figure 17] FIG. 13 is a diagram showing the configuration of discount rate data set in a server device according to a fourth embodiment of the present invention. [Figure 18] 13 is a flowchart showing a method for calculating a fare for a person of interest who is one of the registered interpreters, according to a fourth embodiment of the present invention. [Figure 19] FIG. 13 is a functional block diagram of a server control unit related to a special vehicle dispatch service according to a seventh embodiment of the present invention. [Figure 20] FIG. 13 is a configuration diagram of premium rate data set in a server device according to a seventh embodiment of the present invention. [Figure 21]13 is a flowchart showing a method for calculating the fees for a registered interpreter and an interpretee according to a seventh embodiment of the present invention. [Figure 22] FIG. 13 is a diagram showing the configuration of surcharge data set in a server device according to a seventh embodiment of the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0020] Hereinafter, examples of the embodiments of the present invention will be specifically described with reference to the drawings. In each of the drawings to be referred to, the same parts are given the same reference numerals, and duplicated descriptions of the same parts are omitted as a rule. In this specification, for the sake of simplifying the description, a symbol or a code referring to information, a signal, a physical quantity, a member, or the like may be written, and the name of the information, signal, physical quantity, member, or the like corresponding to the symbol or code may be omitted or abbreviated. For example, the ride-hailing app registrant data referred to by "D1" described later (see FIG. 6) may be written as ride-hailing app registrant data D1 or abbreviated as data D1, but they all refer to the same thing.

[0021] Fig. 1 shows the overall configuration of a taxi operation system SYS according to an embodiment of the present invention. The taxi operation system SYS is composed of one or more terminal devices 10, a server device 20, and one or more in-vehicle devices 30. The server device 20 is an example of a taxi management device according to the present invention. The server device 20 may be formed by multiple computer devices that are separate from each other but connected to each other wirelessly or via wires. Multiple taxis are operated under the taxi operation system SYS.

[0022] The terminal device 10 is a device possessed and operated by a user, for example, a smartphone, tablet, or personal computer possessed by the user. The user is a user of the taxi operation system SYS, and may be a passenger who is riding in a taxi or planning to ride in a taxi. The server device 20 is wirelessly connected to each terminal device 10 and each in-vehicle device 30 via a predetermined communication network (mobile communication network), and is capable of wireless two-way communication with each terminal device 10 and each in-vehicle device 30. The in-vehicle device 30 is an electronic device mounted in each taxi belonging to the taxi operation system SYS. The in-vehicle device 30 is configured as, for example, a tablet-type electronic device.

[0023] Fig. 2 is a schematic functional block diagram of the terminal device 10. The terminal device 10 includes a terminal control unit 11, a terminal communication unit 12, a terminal storage unit 13, an interface unit 14, and a GPS processing unit 15. In addition, various other functional units not shown in Fig. 2 may be provided in the terminal device 10, but illustration of the other functional units is omitted.

[0024] The terminal control unit 11 is composed of a CPU (Central Processing Unit), a ROM (Read only memory), a RAM (Random access memory), etc., and the CPU executes programs stored in the ROM to realize various functions and control the overall operation of the terminal device 10. The terminal communication unit 12 executes processing for wireless communication with devices different from the terminal device 10. The other party of communication with the terminal device 10 includes a server device 20. The terminal storage unit 13 is composed of a ROM, a RAM, etc., and stores any information and data under the control of the terminal control unit 11. The interface unit 14 is a man-machine interface between the terminal device 10 and the operator of the terminal device 10 (corresponding to the above-mentioned user), and is composed of a display screen, an operation unit, a microphone, a speaker, etc.

[0025] The GPS processing unit 15 detects the current position of the terminal device 10 by receiving signals from multiple GPS satellites that form a GPS (Global Positioning System), and generates terminal position information indicating the current position of the terminal device 10. In the terminal position information, the current position of the terminal device 10 is expressed by longitude and latitude on the earth. The terminal position information is generated sequentially at a predetermined period. The terminal position information for a certain terminal device 10 indicates the local position of the user who owns the terminal device 10.

[0026] Fig. 3 is a schematic functional block diagram of the server device 20. The server device 20 includes a server control unit 21, a server communication unit 22, a server storage unit 23, and an interface unit 24. In addition, various other functional units not shown in Fig. 3 may be provided in the server device 20, but illustration of the other functional units is omitted.

[0027] The server control unit 21 is composed of a CPU, a ROM, a RAM, etc., and the CPU executes programs stored in the ROM to realize various functions and control the overall operation of the server device 20. The server communication unit 22 executes processing for wireless communication with devices other than the server device 20. The communication partners of the server device 20 include the terminal device 10 and the in-vehicle device 30. The server storage unit 23 is composed of a ROM, a RAM, etc., and stores any information and data under the control of the server control unit 21. The interface unit 24 is a man-machine interface between the server device 20 and the operator of the server device 20, and is composed of a display screen, an operation unit, a microphone, a speaker, etc.

[0028] Fig. 4 is a schematic functional block diagram of the in-vehicle device 30. The in-vehicle device 30 includes an in-vehicle control unit 31, an in-vehicle communication unit 32, an in-vehicle storage unit 33, an interface unit 34, and a GPS processing unit 35. In addition, various other functional units not shown in Fig. 4 may be provided in the in-vehicle device 30, but illustration of the other functional units is omitted.

[0029] The in-vehicle control unit 31 is composed of a CPU, a ROM, a RAM, etc., and the CPU executes programs stored in the ROM to realize various functions and control the overall operation of the in-vehicle device 30. The in-vehicle communication unit 32 executes processing for wireless communication with devices other than the in-vehicle device 30. The other party of communication with the in-vehicle device 30 includes the server device 20. The in-vehicle storage unit 33 is composed of a ROM, a RAM, etc., and stores any information and data under the control of the in-vehicle control unit 31. The interface unit 34 is a man-machine interface between the in-vehicle device 30 and the operator of the in-vehicle device 30 (corresponding to the driver of the taxi in which the in-vehicle device 30 is installed), and is composed of a display screen, an operation unit, a microphone, a speaker, etc.

[0030] The GPS processing unit 35 detects the current position of the in-vehicle device 30 by receiving signals from multiple GPS satellites that form the GPS, and generates vehicle position information indicating the current position of the in-vehicle device 30. In the vehicle position information, the current position of the in-vehicle device 30 is expressed by longitude and latitude on the earth. The vehicle position information is generated sequentially at a predetermined period. The vehicle position information for a certain in-vehicle device 30 indicates the local position of the taxi in which the in-vehicle device 30 is installed.

[0031] In addition, with regard to the transmission and reception of signals in the terminal device 10, the server device 20, and the in-vehicle device 30, the reception of any signal or information specifically refers to reception at the terminal communication unit 12, the server communication unit 22, and the in-vehicle communication unit 32 (in other words, reception using the terminal communication unit 12, the server communication unit 22, and the in-vehicle communication unit 32), and the transmission of any signal or information specifically refers to transmission from the terminal communication unit 12, the server communication unit 22, and the in-vehicle communication unit 32 (in other words, transmission using the terminal communication unit 12, the server communication unit 22, and the in-vehicle communication unit 32); however, in the following, descriptions of the terminal communication unit 12, the server communication unit 22, and the in-vehicle communication unit 32 may be omitted.

[0032] The taxi operation system SYS and the taxis in the taxi operation system SYS are operated in a country where a predetermined reference language is the official language. In this embodiment, it is assumed that the taxi operation system SYS and the taxis in the taxi operation system SYS are operated in Japan. For this reason, the reference language is Japanese. Some of the taxi drivers may be able to converse in a language other than the reference language (here, Japanese), but the taxi drivers basically understand only the reference language accurately and converse in the reference language. That is, the language used by each taxi driver is Japanese. In this embodiment, interpretation means interpretation between the reference language and a language other than the reference language (hereinafter referred to as a non-reference language). In order to make the explanation easier to understand, the language used by the majority of people in the country (region) is regarded as the standard language in the country, and in this sense, the language is referred to as the reference language.

[0033] With reference to FIG. 5, an outline of a characteristic dispatch service (hereinafter, referred to as a special dispatch service) provided by the taxi operation system SYS will be described. In FIG. 5, persons P and Q represent the first and second users, respectively. The language used by person P is different from the reference language, and person P is anxious about conversations in a taxi and requests an interpreter when using a taxi. Person Q has the ability to interpret between the language used by person P and the reference language. That is, the language used by person P is included in the languages ​​that person Q can interpret. The server device 20 matches users to be shared in one taxi based on the travel desire information (starting point and destination by taxi, etc.) and language used by each of the multiple users, and the languages ​​that each user with interpretation ability can interpret. Shared riding refers to multiple people (multiple users) riding in one taxi. Naturally, the multiple people riding in the same taxi refers to multiple people other than the driver. In FIG. 5, as a result of matching, person Q is selected as the person to be shared with person P. At this time, the server device 20 sets the fare for person Q to be free or low, taking into consideration the interpretation ability and interpretation work of person Q, and transmits the setting result and dispatch instructions including the departure point and destination to the in-vehicle device 30 of the taxi with which persons P and Q will share a ride. After that, when persons P and Q actually share a taxi, the fare for person Q is set to be free or low, depending on the setting result.

[0034] This alleviates person P's language concerns and allows person Q to use a taxi for free or at a low fare, providing a service that benefits both parties.

[0035] The special vehicle dispatch service is realized mainly by the server device 20. The configuration and operation of the server device 20 for realizing the special vehicle dispatch service will be described in detail below.

[0036] 6 and 7 show the structures of the ride-dispatch application registrant data D1 and the interpreter registrant data D2 stored and held in the server storage unit 23. It is assumed that a predetermined application program for using a special ride-dispatch service (hereinafter referred to as a ride-dispatch application) is pre-installed in each terminal device 10, and the ride-dispatch application can be executed by the terminal control unit 11 in each terminal device 10. With the ride-dispatch application running in each terminal device 10, each user inputs his / her unique information to each terminal device 10 through the interface unit 14. As a result, the unique information of each user is transmitted from each terminal device 10 to the server device 20, and the unique information of each user is stored in the ride-dispatch application registrant data D1 or the interpreter registrant data D2.

[0037] Each user in the taxi operation system SYS can be either person P or Q in Fig. 5. A user who can participate in the special vehicle dispatch service as person P is specifically referred to as an interpreter, and a user who can participate in the special vehicle dispatch service as person Q is specifically referred to as an interpreter registrant. The unique information of each interpreter is stored in data D1, and the unique information of each interpreter registrant is stored in data D2. After these are stored, the special vehicle dispatch service is actually operated.

[0038] In the ride-hailing app registrant data D1, a plurality of personal IDs are set, and one interpretee is associated with each personal ID, and the unique information of the one interpretee is included in the data D1. The unique information of a certain interpretee includes the name, attribute information, and personal authentication information of the certain interpretee. In order to prevent the drawing from becoming complicated, the details of the attribute information are not shown in the table of FIG. 6. The attribute information of a certain interpretee is information that represents the attributes of the certain interpretee, and includes the language used by the certain interpretee, nationality, age, sex, hobbies, etc. of the certain interpretee. If a certain interpretee can converse in any of a plurality of languages, the main language selected by the certain interpretee among the plurality of languages ​​may be registered as the language used. The personal authentication information of a certain interpretee is information for verifying the identity of the certain interpretee, and is included in the data D1 for the purpose of preventing crimes, etc. For example, a certain interpretee can use a passport to verify his / her identity, and in this case, the passport becomes the personal authentication information of the certain interpretee.

[0039] In the interpreter registration data D2, multiple interpreter registration IDs are set, and one interpreter registration is associated with each interpreter registration ID, and the unique information of the one interpreter registration is included in the data D2. The unique information of a certain interpreter registration includes the name, attribute information, and personal authentication information of the interpreter registration, and further includes the interpreting ability information of the interpreter registration. In order to prevent the drawing from becoming too complicated, the attribute information and the interpreting ability information are not shown in detail in the table of FIG. 7. The attribute information of a certain interpreter registration is information that represents the attributes of the interpreter registration, and includes the language used, nationality, age, sex, hobbies, etc. of the interpreter registration. If a certain interpreter registration can converse in any of multiple languages, the main language selected by the interpreter registration among the multiple languages ​​may be registered as the language used. The personal authentication information of a certain interpreter registration is information for verifying the identity of the interpreter registration, and is included in the data D2 for the purpose of preventing crimes, etc. For example, a registrant of an interpreter may use a passport to authenticate his / her identity, in which case the passport becomes the personal authentication information of the registrant of the interpreter.

[0040] The interpretation ability information is information that specifies the languages ​​that a registrant of an interpreter can interpret and the interpretation level. The interpretation ability information is registered and held for each registrant of an interpreter in the registrant of an interpreter data D2.

[0041] For a given interpreter registrant, the available languages ​​refer to the languages ​​that can be interpreted by the interpreter registrant to and from the reference language. For example, if a given interpreter registrant can interpret between Japanese and English and between Japanese and French, the available languages ​​for the given interpreter registrant are English and French.

[0042] The interpretation level indicates the proficiency level of the interpreter. In the interpreter registration data D2, the interpretation level is set to one of levels LV1, LV2, LV3, and LV4 for each non-standard language that can be interpreted (see FIG. 8). Of levels LV1, LV2, LV3, and LV4, level LV1 is the highest, and the interpretation level decreases from level LV1 through levels LV2 and LV3 to level LV4. The higher the interpretation level, the higher the interpreter's proficiency level, and it is expected that the interpretation will be performed more accurately and smoothly.

[0043] Fig. 8 shows an example of interpretation ability information for three registered interpreters 510, 520, and 530. The information shown in Fig. 8 is included in the registered interpreter data D2 in Fig. 7. Registered interpreter 510 is capable of interpretation between Japanese and English, between Japanese and Chinese, and between Japanese and French (i.e., the languages ​​that registered interpreter 510 can interpret include English, Chinese, and French), and it is registered in the registered interpreter data D2 that registered interpreter 510 is capable of these three types of interpretation. It is also registered in the registered interpreter data D2 that registered interpreter 510's interpretation levels for interpretation between Japanese and English, between Japanese and Chinese, and between Japanese and French are levels LV2, LV1, and LV3, respectively. The registered interpreter 520 can interpret between Japanese and German and between Japanese and Swahili (i.e., the languages ​​that the registered interpreter 520 can interpret include German and Swahili), and it is registered in the registered interpreter data D2 that the registered interpreter 520 can interpret these two types of interpretation. The registered interpreter data D2 also registers that the registered interpreter 520 has an interpretation level between Japanese and German and an interpretation level between Japanese and Swahili of level LV4 and level LV1, respectively. The registered interpreter 530 can only interpret between Japanese and Chinese (i.e., the languages ​​that the registered interpreter 530 can interpret include only Chinese), and this is registered in the registered interpreter data D2. The registered interpreter data D2 also registers that the registered interpreter 530 has an interpretation level between Japanese and Chinese of level LV2. In this way, the interpretation level (proficiency level of the interpreter) is defined for each registrant interpreter and for each language that can be interpreted, based on the interpretation ability information in the registrant interpreter data D2.

[0044] In the server device 20, the server control unit 21 can determine the interpretation level of each registered interpreter according to the interpretation level estimation information. For example, language proficiency test data as shown in FIG. 9 provided to the server device 20 can be used as the interpretation level estimation information. The language proficiency test data is a numerical representation of the proficiency level of each non-standard language for each registered interpreter, and is generated based on the results of a language proficiency test already conducted by a language proficiency test organization. For example, if the registered interpreter 510 obtains the first, second, third, and fourth scores in an English language proficiency test that scores the English proficiency level, the English interpretation levels of the registered interpreter 510 are set to levels LV1, LV2, LV3, and LV4, respectively. Here, (first score)>(second score)>(third score)>(fourth score). It is assumed that any registered interpreter including the registered interpreter 510 can fully handle the standard language. Therefore, if the registrant interpreter 510 can understand English, interpretation between Japanese and English is possible (the same applies to other registrant interpreters).

[0045] The method of providing the language proficiency test data to the server device 20 is arbitrary. For example, the language proficiency test data may be provided to the server device 20 from a computer device installed at a language proficiency testing institution. Alternatively, a registered interpreter may submit his / her own language proficiency test data together with a certificate from the language proficiency testing institution to the administrator of the server device 20. In this case, the interpretation ability information in the data D2 is set based on the submitted language proficiency test data.

[0046] The above-mentioned language proficiency test data is merely one example of the information for estimating the interpretation level. The information for estimating the interpretation level may be any data for estimating the proficiency level of each registered interpreter in interpreting between a reference language and a non-reference language for each non-reference language. For example, the information for estimating the interpretation level may include information posted on the network regarding the interpretation of the registered interpreter (such as so-called word-of-mouth information from users who have used the interpreter). In addition, in this embodiment, it is assumed that the interpretation level is set in four stages from level LV1 to LV4, but the number of stages for setting the interpretation level may be any number as long as it is two or more.

[0047] 10 shows the structure of the discount rate data D3 stored and held in the server storage unit 23. The discount rate data D3 includes discount rates k D is specified for each non-standard language. In other words, in the discount rate data D3, the discount rate k D is specified for each non-standard language and for each interpretation level, and the fare for the registered interpreter when the person being interpreted and the registered interpreter actually share a taxi as persons P and Q is the standard fare of (1-k D ) times. <k D ≦1” is satisfied.

[0048] With reference to FIG. 11, a method for calculating the fare for a person of interest, who is one of the registered interpreters, will be explained. The standard fare for a person of interest is calculated according to predetermined standard fare calculation conditions, based on the distance and time traveled by the taxi with the person of interest as a passenger, as well as the boarding and disembarking points, boarding start time, and boarding end time of the person of interest. This also applies to the person being interpreted. If the pre-determined fare service described below has not been introduced, the calculation of the standard fare itself is performed by the taxi meter or the on-board device 30 installed in the taxi. Here, it is assumed that the pre-determined fare service has not been introduced.

[0049] When a person of interest travels by taxi from a specific boarding point to a specific drop-off point under specific boarding conditions, the standard fare for the person of interest is fare F REF Here, the specific riding conditions are riding conditions other than whether the person of interest and the person being interpreted are sharing the taxi, and are conditions such as the distance and time traveled by the taxi with the person of interest as a passenger, as well as the boarding and disembarking points, boarding start time, and boarding end time of the person of interest. In this case, if the person of interest travels alone by taxi from a specific boarding point to a specific disembarking point under the specific riding conditions (N in step S11), the fare of the person of interest is the standard fare F REFOn the other hand, if the person of interest (registered interpreter) and the person to be interpreted share a taxi under specific riding conditions, and the person of interest travels from a specific boarding location to a specific disembarking location, and the language that the person of interest (registered interpreter) can interpret includes the language used by the person to be interpreted (Y in steps S11 and S12), the fare of the person of interest is the standard fare F REF of (1-k D ) times (step S13). Even if the person of interest (registered interpreter) and the person to be interpreted share a taxi under specific riding conditions and the person of interest travels from a specific boarding location to a specific disembarking location, if the language that the person of interest (registered interpreter) can interpret does not include the language used by the person to be interpreted (Y in step S11 and N in step S12), the fare for the person of interest is the standard fare F REF (Step S14).

[0050] Discount rate k for the person of interest D When is set, the discount rate k D A signal including information specifying the discount rate k is transmitted from the server device 20 (server communication unit 22) to the vehicle-mounted device 30 of the taxi in which the person of interest and the person to be interpreted will share a ride. The vehicle-mounted device 30 of the taxi displays the discount rate k on the taxi meter. D By providing identifying information, the fare for the person of interest can be determined REF ·(1-k D The vehicle-mounted device 30 may be made to function as a taximeter.

[0051] When the non-reference language being interpreted is constant, the higher the interpretation level, the higher the corresponding discount factor k D The discount rate k becomes higher. D The fare for registered interpreters with the discount rate k D That is, for example, as shown in FIG. 10, in the case where the language used by person P as the person to be interpreted is Chinese and the language that person Q as the registered interpreter can interpret includes Chinese, when person Q's Chinese interpretation level is level LV1, LV2, LV3, or LV4, person Q's discount rate k Dare set to 70%, 60%, 50%, and 30%, respectively. Similarly, for example, if the language used by person P as the person being interpreted is Swahili and the languages ​​that person Q as the interpreter registration can interpret include Swahili, and if person Q's Swahili interpretation level is level LV1, LV2, LV3, or LV4, then person Q's discount rate k D are set to 100%, 90%, 80%, and 60%, respectively. D = 1”, that is, the discount rate k D When “k” is set to 1, the fare of person Q becomes zero. D The discount rate data D3 may be configured so that the discount rate data D3 is not set to "=1".

[0052] FIG. 12 shows a functional block diagram of the server control unit 21 related to the special vehicle dispatch service. The server control unit 21 includes an information acquisition unit 21A, a matching processing unit 21B, and a discount setting unit 21C. The information acquisition unit 21A acquires interpretee information (first information) about the interpretee and registered interpreter information (second information) about the registered interpreter. The interpretee information includes at least information specifying the language used by the interpretee. The registered interpreter information includes at least information specifying the language that the registered interpreter can interpret, and preferably includes the interpreting ability information of the registered interpreter (see FIG. 7 and FIG. 8). The matching processing unit 21B performs a matching process between the interpretee to be shared with the registered interpreter (details will be described later). The discount setting unit 21C sets a discount on the fare of the registered interpreter when the interpretee and the registered interpreter share a taxi, based on the interpretee information and the registered interpreter information. The discount setting for the fare of the registered interpreter is set by setting whether or not to give a discount to the fare of the registered interpreter, and the discount rate if there is a discount. D Including settings.

[0053] In the following, specific operation examples, application techniques, modified techniques, etc., related to the taxi operation system SYS will be described in several examples. The matters described above in this embodiment are applied to each of the following examples unless otherwise specified and unless there is a contradiction. In the cases where there are matters in each example that contradict the matters described above, the descriptions in each example may take precedence. Furthermore, unless there is a contradiction, matters described in any of the following examples can also be applied to any of the other examples (i.e., any two or more of the multiple examples can also be combined).

[0054] <<First Example>> A first embodiment of the taxi operation system SYS will be described. In the first embodiment, an operation of matching interpretees and registered interpreters in real time and promoting the sharing of the matched interpretees and registered interpreters will be described.

[0055] Please refer to Fig. 13. A vehicle dispatch request signal Req_P is transmitted to the server device 20 from each of a plurality of terminal devices 10 owned by a plurality of interpreters, and a ride-pooling response signal Req_Q is transmitted to the server device 20 from each of a plurality of terminal devices 10 owned by a plurality of registered interpreters. Fig. 13 shows a state in which a plurality of vehicle dispatch request signals Req_P corresponding to a plurality of interpreters and a plurality of ride-pooling response signals Req_Q corresponding to a plurality of registered interpreters are transmitted to the server device 20 at the same time. For example, in a case in which people of many nationalities move out of an international event venue after the event has ended (for example, after a match has ended at an international sports venue), it is assumed that a large number of signals Req_P and Req_Q are transmitted to the server device 20 at the same time.

[0056] The dispatch request signal Req_P corresponding to a specific interpretee includes the specific interpretee's travel preference information and personal ID (see FIG. 6), and also includes information that the interpretee desires interpretation. The interpretee's travel preference information includes the interpretee's departure point and destination by taxi. The interpretee's travel preference information may further include the interpretee's stopover points by taxi, desired departure time, desired arrival time, etc.

[0057] The ride-sharing response signal Req_Q corresponding to a certain registered interpreter includes the travel preference information and the registered interpreter ID (see FIG. 7) of the specific registered interpreter, and also includes information indicating that the person being interpreted desires or is permitted to ride-sharing. The travel preference information of the registered interpreter includes the starting point and destination of the registered interpreter's taxi. The travel preference information of the registered interpreter may further include intermediate points, desired departure time, desired arrival time, etc. of the registered interpreter's taxi.

[0058] When the person being interpreted or the registered interpreter travels by taxi, the person being interpreted or the registered interpreter is a passenger in the taxi. The departure point is the starting point of the passenger's travel by taxi, and is the point where the passenger boards the taxi (the point where the ride in the taxi begins). Therefore, with regard to the use of a taxi, the departure point and the boarding point are synonymous. The destination is the destination point that the passenger wishes to reach by using a taxi, and is also the point where the passenger gets off the taxi. Therefore, with regard to the use of a taxi, the destination and the disembarking point are synonymous.

[0059] The flow of matching between interpretees and registered interpreters will be described with reference to Fig. 14. Matching refers to selecting a combination of interpretees and registered interpreters who should share a taxi. The processing of steps S31 to S33 is executed by the server device 20. Note that, in the example of Fig. 13, a state in which a plurality of vehicle dispatch request signals Req_P from a plurality of terminal devices 10 and a plurality of ride-pooling response signals Req_Q from a plurality of terminal devices 10 are received by the server device 20 is shown, but the number of vehicle dispatch request signals Req_P received by the server device 20 is arbitrary as long as it is 1 or more, and the number of ride-pooling response signals Req_Q received by the server device 20 is also arbitrary as long as it is 1 or more.

[0060] First, in step S31, one or more dispatch request signals Req_P are received by the server device 20 (server communication unit 22) from one or more interpretees' terminal devices 10. In step S31, the information acquisition unit 21A (see FIG. 12) acquires travel request information and unique information of each interpretee as interpretee information (first information) related to each interpretee based on the reception result. The information acquisition unit 21A refers to the dispatch app registrant data D1 (see FIG. 6) and can acquire the unique information of each interpretee from the data D1 based on the personal ID included in each dispatch request signal Req_P.

[0061] Meanwhile, in step S32, one or more ride-sharing response signals Req_Q are received by the server device 20 (server communication unit 22) from the terminal devices 10 of one or more registered interpreters. In step S32, the information acquisition unit 21A acquires the travel request information and unique information of each registered interpreter as the registered interpreter information (second information) related to each registered interpreter based on the reception result. The information acquisition unit 21A refers to the registered interpreter data D2 (see FIG. 7) and can acquire the unique information of each registered interpreter from the data D2 based on the registered interpreter ID included in each ride-sharing response signal Req_Q.

[0062] The order of steps S31 and S32 may be arbitrary, and they may be performed simultaneously. In addition, all or part of the unique information of the interpretee (e.g., information specifying the language used) may be included in the dispatch request signal Req_P, and in this case, the information acquisition unit 21A may extract all or part of the unique information of the interpretee (e.g., information specifying the language used) from the dispatch request signal Req_P.

[0063] After steps S31 and S32, in step S33, the matching processing unit 21B (see FIG. 12) performs matching processing. In the matching processing, the interpretee and the registered interpreter who should share a taxi are selected as ride-sharing targets based on matching information including the information acquired in steps S31 and S32. The interpretee and the registered interpreter selected here correspond to the persons P and Q in FIG. 5. That is, in the matching processing, based on the matching information, the interpretee is selected as a person P from among a plurality of users including one or more registered interpreters, and a user (registered interpreter) who can translate between the reference language and the language used by the person P is selected as a person Q. At this time, the interpretee and the registered interpreter who have the same departure point completely or to a certain extent and the same destination completely or to a certain extent are selected as ride-sharing targets (P and Q). The matching information includes the information acquired in steps S31 and S32, that is, the interpretee information (travel request information and unique information) of each interpretee and the registered interpreter information (travel request information and unique information) of each registered interpreter, and therefore includes the departure point and destination by taxi of each user, the language used by each user, and the interpretation ability information of each registered interpreter (see Fig. 6 and Fig. 7 as appropriate). Therefore, it is possible to select an appropriate ride-sharing partner.

[0064] In other words, it is possible to properly match users who want interpretation (the person being interpreted) with users who can provide interpretation (registered interpreters) whose departure points and destinations are completely or somewhat the same as each other as potential rideshare partners.

[0065] At this time, by including attribute information of each user (attribute information other than the language used; see Figures 6 and 7) in the matching information, it becomes possible to match potential carpoolers from various perspectives, and the optimization of matching is promoted. For example, it becomes possible to match users of the same sex more easily than users of the opposite sex, or to match users with similar hobbies. The attribute information of the registered interpreter may also include information on the amount of knowledge of tourist spots. For example, when a person to be interpreted as person P travels around Kyoto City by taxi, a registered interpreter with extensive knowledge about Kyoto is more likely to be selected as person Q.

[0066] FIG. 15 shows the flow of operations of the taxi operation system SYS, focusing on person P, one of the people to be interpreted, and person Q, one of the registered interpreters. Persons P and Q in FIG. 15 refer to the same people as persons P and Q in FIG. 5. In order to prevent the illustration from becoming too complicated, FIG. 15 shows only persons P and Q, who are selected as a pair of ride-sharing partners by the matching process, out of the multiple people to be interpreted and the multiple registered interpreters shown in FIG. 12. The terminal devices 10 held by persons P and Q will be specifically referred to by the symbols "10P" and "10Q", respectively.

[0067] Signal 610 is a vehicle dispatch request signal Req_P transmitted from terminal device 10P to server device 20, and signal 612 is a ride-sharing response signal Req_Q transmitted from terminal device 10Q to server device 20. In server device 20, information acquisition process 614 based on the reception results of signals 610 and 612 is executed, and then matching process 616 and taxi search process 618 are executed. Information acquisition process 614 corresponds to the processes of steps S31 and S32 in Fig. 14, and matching process 616 corresponds to the process of step S33 in Fig. 14. As a result of matching process 616, persons P and Q are selected as ride-sharing candidates.

[0068] Each in-vehicle device 30 of a plurality of taxis belonging to the taxi operation system SYS sequentially transmits the vehicle position information acquired sequentially to the server device 20. In the taxi search process 618, the server control unit 21 searches for a taxi suitable for sharing a ride with persons P and Q based on the vehicle position information from each in-vehicle device 30 and the signals 610 and 612 (particularly the departure points of persons P and Q), and sets the searched taxi as the target taxi. At this time, only taxis in an empty state may be included in the search target. Since the search itself is an existing technology, a detailed description will be omitted. Incidentally, the matching process 616 and the taxi search process 618 may be performed in parallel so that the matching result and the taxi search result are optimized.

[0069] When the persons P and Q are selected as the ride-sharing candidates by the matching process 616, the discount setting unit 21C (see FIG. 12) executes the discount setting process 620. In the discount setting process 620, the discount setting unit 21C determines a discount rate k for the person Q based on the language used by the person P and the interpretation ability information of the person Q. D Set the discount rate k D The method of setting is as described above with reference to FIG. 10. For example, when the language used by person P is Chinese, and the Chinese interpretation level of person Q is LV1, LV2, LV3, or LV4, the discount rate k D are set to 70%, 60%, 50%, and 30%, respectively. Similarly, for example, if the language used by person P is Swahili, and the Swahili interpretation level of person Q is level LV1, LV2, LV3, or LV4, then the discount rate k D are set to 100%, 90%, 80%, and 60%, respectively.

[0070] After the discount setting process 620, the server control unit 21 transmits an inquiry signal 622 to the terminal device 10Q using the server communication unit 22. The inquiry signal 622 includes information such as the fact that person P plans to share a ride with person Q, the language used by person P, and the discount rate k set in the discount setting process 620. DThe inquiry signal 622 also includes information indicating when and where person Q should come to board the target taxi (for example, information such as "Please come to XX at around 16:55 today") and information indicating that an identity document is required to apply the discount (for example, information such as "A driver's license is required for identity verification to apply the discount"). Furthermore, attribute information of person P (nationality, gender, etc.) other than the language used by person P may also be included in the inquiry signal 622. The contents included in the inquiry signal 622 are transmitted to person Q through the interface unit 14 of the terminal device 10Q by the vehicle dispatch application executed in the terminal device 10Q.

[0071] When person Q, after referring to the content included in the inquiry signal 622, inputs an approval operation intending to approve the ride-sharing to the interface unit 14 of the terminal device 10Q, an approval signal 624 is generated under the control of the ride-hailing app executed on the terminal device 10Q, and the approval signal 624 is transmitted from the terminal device 10Q to the server device 20. Although a detailed explanation will be omitted, if the above approval is not given, a ride-sharing target person is reselected by executing the matching process 616 again.

[0072] When the server device 20 receives the approval signal 624, the server control unit 21 transmits a dispatch completion signal 626 to the terminal device 10P, and transmits a dispatch instruction signal 630 to the in-vehicle device 30 of the target taxi set in the taxi search process 618. The dispatch completion signal 626 is a signal indicating that the dispatch of the taxi has been completed based on the signal 610 and that the taxi is about to head to the departure point designated by the person P, or that the taxi is already waiting at the departure point designated by the person P, and that the arrangement of an interpreter has been completed and a person who can interpret will ride together. The person P checks the contents of the dispatch completion signal 626 on the interface unit 14 of the terminal device 10P, and heads to the departure point of the person P by taxi (or, if already at the departure point, waits for the arrival of the taxi there).

[0073] The dispatch instruction signal 630 is a signal transmitted from the server communication unit 22 to the vehicle-mounted device 30 of the target taxi under the control of the server control unit 21, and is a signal for instructing the dispatch of a taxi. D The contents of the signal 630 include the person Q's identity verification method (e.g., presentation of a driver's license), etc. In the target taxi, the contents of the signal 630 are transmitted to the driver through the interface unit 34 (e.g., displayed on the display screen of the interface unit 34). The driver of the target taxi checks the contents of the signal 630 and heads to the pick-up point.

[0074] After persons P and Q share a ride in the target taxi, when person P gets off, the standard fare is charged to person P. The standard fare for person P is calculated according to predetermined standard fare calculation conditions, based on the distance and time traveled by the taxi with person P on board, as well as person P's boarding and disembarking locations, boarding start time, and boarding end time. On the other hand, after persons P and Q share a ride in the target taxi, when person Q gets off, discount rate k D The fare after applying the discount by is charged. However, if the fare after applying the discount is zero, no fare is charged. The fare after applying the discount is (1-k D ) times.

[0075] <<Second Example>> A second embodiment of the taxi operation system SYS will be described. In the first embodiment, a case where the person to be interpreted and the registered interpreter are matched in real time (hereinafter referred to as a real-time case) is mainly assumed. That is, for example, in a situation where people of many nationalities move out of an international event venue after the event has ended (for example, after a match has ended at an international sports venue), a large number of people currently in the vicinity of the venue use taxis as a means of transportation to immediately leave the venue corresponds to a real-time case. However, the above-mentioned special vehicle dispatch service in the taxi operation system SYS can also be applied to reserved vehicle dispatch.

[0076] In the second embodiment, a case where a special vehicle dispatch service is applied to a reservation dispatch (hereinafter referred to as a reservation dispatch case) is assumed. A reservation dispatch is a service that dispatches a taxi by setting a future date and time as the departure date and time. In the reservation dispatch case, the operations are basically the same as in the first embodiment, and the matters described in the first embodiment also apply to the reservation dispatch case of the second embodiment unless otherwise specified.

[0077] However, in the case of reservation dispatch, the travel request information of each dispatch request signal Req_P includes a desired departure date and time, and the travel request information of each ride-sharing response signal Req_Q includes a desired departure date and time or a possible departure date and time. The desired departure date and time and the possible departure date and time are naturally future dates and times from the transmission dates and times of the signals Req_P and Req_Q.

[0078] When focusing on one person P, the desired departure date and time in the dispatch request signal Req_P is the date and time when person P wishes to start moving by taxi. When focusing on one person Q, the desired departure date and time in the carpooling response signal Req_Q is the date and time when person Q wishes to start moving by taxi. The possible departure date and time in the carpooling response signal Req_Q represents the date and time that person Q accepts as the date and time when person Q starts moving by taxi, and may have a suitable time range. For example, the possible departure date and time may be set to a time period from 10:00 a.m. to 11:30 a.m. on April 5, 2020. This indicates that person Q thinks that it is okay to adjust to the convenience of the person who will be sharing the ride as long as they can depart within that time period. Person Q, who wants free or low fares, may think that it is okay to make concessions regarding time to a certain extent. Therefore, person Q includes the desired departure date and time or the possible departure date and time in the desired movement information of the carpooling response signal Req_Q while taking into consideration his own convenience.

[0079] The ride request signal Req_P has been explained by focusing on person P, who is a person being interpreted, but the ride request signal Req_P corresponding to any other person being interpreted is similar, and the carpool response signal Req_Q has been explained by focusing on person Q, who is a registered interpreter, but the carpool response signal Req_Q corresponding to any other registered interpreter is similar.

[0080] In the reservation and dispatch case, the matching flow is also as shown in FIG. 14, and the ride-sharing target person is selected through the processing of steps S31 to S33. However, in the reservation and dispatch case, the desired departure date and time in each signal Req_P and the desired departure date and time or possible departure date and time in each signal Req_Q are added to the matching information, and matching is performed according to the wishes of the interpretee and the registered interpreter regarding the departure date and time. As a result, it is possible to properly match, as ride-sharing targets, a user who wants interpretation (the interpretee) and a user who can interpret (the registered interpreter), whose departure place and destination match completely or to a certain extent, and whose wishes regarding the departure date and time match completely or to a certain extent.

[0081] The flow of operations of the taxi operation system SYS focusing on person P, one of the people to be interpreted, and person Q, one of the registered interpreters, is similar to that explained in the first embodiment with reference to Fig. 15, but is slightly modified from Fig. 15, as shown in Fig. 16. The operation of the taxi operation system SYS relating to the reservation dispatch case will be explained by focusing mainly on the differences between Fig. 15 and Fig. 16 (i.e., the differences between the real-time case and the reservation dispatch case).

[0082] The transmission and reception of signals 610 and 612, the information acquisition process 614 based on signals 610 and 612, and the matching process 616 are the same as those described in the first embodiment. However, the content of signal 610, which is a ride-allocation request signal Req_P from terminal device 10P, includes a desired departure date and time of person P, and the content of signal 612, which is a ride-pooling response signal Req_Q from terminal device 10Q, includes a desired departure date and time or an available departure date and time of person Q.

[0083] In the case of reservation dispatch, a taxi setting process 618' is executed instead of the taxi search process 618. In the taxi setting process 618', any one of the taxis belonging to the taxi operation system SYS may be set as the target taxi. However, taxis that are not desirable to be set as the target taxi, such as taxis that are expected to be in an actual vehicle state at the desired departure date and time during the signal 610, are excluded from the target taxi setting targets.

[0084] In the case of reserved vehicle dispatch, after the approval signal 624 is received by the server device 20, a vehicle dispatch reservation completion signal 626' is sent from the server device 20 to the terminal device 10P instead of the vehicle dispatch completion signal 626. The vehicle dispatch reservation completion signal 626' is a signal indicating that the taxi dispatch reservation has been completed based on the signal 610, that the arrangement of an interpreter has been completed, and that a person who can interpret will ride together. Person P checks the contents of the vehicle dispatch reservation completion signal 626' on the interface unit 14 of the terminal device 10P, and goes to the departure point designated by the person P at an appropriate time on the day of the ride.

[0085] Furthermore, in the case of reservation dispatch, after the approval signal 624 is received by the server device 20, a dispatch reservation instruction signal 630' is transmitted from the server device 20 to the terminal device 10P instead of the dispatch instruction signal 630. The dispatch reservation instruction signal 630' is a signal representing a taxi dispatch reservation, and includes the pick-up location (corresponding to the departure location of persons P and Q) and the pick-up date and time where the subject taxi should pick up the passenger, that persons P and Q will ride together, the discount rate k for person Q set in the discount setting process 620, and the like. D The contents of signal 630' include the method of identifying person Q (e.g., presentation of a driver's license), etc. The pick-up date and time coincides with the desired departure date and time of person P specified in signal 610. In the target taxi, the contents of signal 630' are transmitted to the driver through interface unit 34 (e.g., displayed on the display screen of interface unit 34), and the driver of the target taxi checks the contents of signal 630' and heads to the pick-up location in a timely manner.

[0086] If the date of transmission and reception of signals 610 and 612 (e.g., April 3, 2020) is prior to the date of person P's desired departure date and time (e.g., April 5, 2020), the setting of the target taxi and the transmission of the dispatch reservation instruction signal 630' may be performed on the day of person P and Q's ride (e.g., April 5, 2020), and the target taxi may be dynamically set depending on the operating status of each taxi on that day.

[0087] The fares charged to persons P and Q are as described in the first embodiment. However, a specified reservation fee may be added to the fare charged to person P, and in addition, a specified reservation fee may be added to the fare charged to person Q. Of the fare charged to person P and the fare charged to person Q, the reservation fee may be added only to the former fare.

[0088] <<Third Example>> A third embodiment of the taxi operation system SYS will be described. When the server device 20 receives the dispatch request signal Req_P, the server device 20 may send a request for ride-sharing to each registered interpreter. For example, when the server device 20 receives the dispatch request signal Req_P from the terminal device 10 of person P, the server control unit 21 may send a request signal including the travel request information of person P and all or part of the unique information of person P (including at least the language used) to the terminal device 10 of each registered interpreter. At this time, some registered interpreters who have confirmed the information in the request signal on their own terminal devices 10 are expected to send a ride-sharing response signal Req_Q with conditions in accordance with the contents of the dispatch request signal Req_P from their own terminal devices 10.

[0089] Such solicitation is believed to be particularly beneficial in the reservation dispatch case of the second embodiment, but may also be beneficial in the real-time case of the first embodiment.

[0090] <<Fourth Example>> A fourth embodiment of the taxi operation system SYS will be described. The method of setting a discount rate to make the fare of the registered interpreter sharing the taxi with the interpreter lower than the standard fare has been described above, but a discount fee may be set instead of the discount rate. This will be described as the fourth embodiment.

[0091] 17 shows the structure of discount fee data D3a according to the fourth embodiment. In the fourth embodiment, discount fee data D3a is stored and held in the server storage unit 23 instead of the discount rate data D3 in FIG. 10. The discount fee data D3a includes a discount fee F of the fare of the interpreter registrant according to the interpretation level. D is stipulated for each non-standard language. In other words, when the person being interpreted and the registered interpreter share a taxi as persons P and Q, the fare for the registered interpreter is the standard fare with a discount of F D In the discount fee data D3a, the discount fee F D is specified for each non-standard language and for each interpretation level. <F D " is satisfied.

[0092] With reference to FIG. 18, a method for calculating the fare for a person of interest who is one of the registered interpreters will be described. When a person of interest travels by taxi from a specific boarding point to a specific alighting point under specific boarding conditions, the standard fare for the person of interest is fare F REF Here, the specific riding conditions are riding conditions other than whether the person of interest and the person being interpreted are sharing the taxi, and are conditions such as the distance and time traveled by the taxi with the person of interest as a passenger, as well as the boarding and disembarking points, boarding start time, and boarding end time of the person of interest. In this case, if the person of interest travels alone by taxi from a specific boarding point to a specific disembarking point under the specific riding conditions (N in step S11a), the fare of the person of interest is the standard fare F REF On the other hand, if the person of interest (registered interpreter) and the person to be interpreted share a taxi under specific riding conditions, and the person of interest travels from a specific boarding location to a specific disembarking location, and the language that the person of interest (registered interpreter) can interpret includes the language used by the person to be interpreted (Y in steps S11a and S12a), the fare for the person of interest is the amount (F REF -F D ) and zero, whichever is higher, i.e., "F REF -F D >0” if the amount (F REF -F D ) and “F REF -F D If the fare is less than or equal to 0, it is set to zero (free) (step S13a). Even if the person of interest (registered interpreter) and the person to be interpreted share a taxi under specific riding conditions and the person of interest travels from a specific boarding location to a specific disembarking location, if the language that the person of interest (registered interpreter) can interpret does not include the language used by the person to be interpreted (Y in step S11a and N in step S12a), the fare for the person of interest is the standard fare F. REF (Step S14a).

[0093] Discount for notable people F D If set, the discount rate F DA signal including information specifying the person of interest and the person to be interpreted is transmitted from the server device 20 to the vehicle-mounted device 30 of the taxi in which the person of interest and the person to be interpreted will ride together. The vehicle-mounted device 30 of the taxi displays the discount fare F on the taxi meter. D By providing information identifying the person of interest, the fare is actually the amount (F REF -F D ) or zero, whichever is higher (step S13a). The vehicle-mounted device 30 may be made to function as a taximeter.

[0094] When the non-reference language being interpreted is constant, the higher the interpretation level, the corresponding discount rate F D Discount fee F D The fare for registered interpreters with a discount rate of F D The higher the discount rate, the lower the discount rate (but it will never fall below zero). For example, as shown in FIG. 17, if the language used by person P as the person being interpreted is Chinese and the languages ​​that person Q as the registered interpreter can interpret include Chinese, and the Chinese interpretation level of person Q is level LV1, LV2, LV3, or LV4, then the discount rate F of person Q is D are set to 1200 yen, 1000 yen, 800 yen, and 600 yen, respectively. Similarly, for example, if the language used by person P as the person to be interpreted is Swahili and Swahili is included in the languages ​​that person Q as the registered interpreter can interpret, and if person Q's Swahili interpretation level is level LV1, LV2, LV3, or LV4, then person Q's discount fee F D will be set at 2,000 yen, 1,800 yen, 1,600 yen, and 1,400 yen, respectively.

[0095] When the fourth embodiment is combined with the operation of FIG. 15 according to the first embodiment or the operation of FIG. 16 according to the second embodiment, the discount rate k D Discount fee F instead D is set, and the inquiry signal 622 and the vehicle dispatch instruction signal 630 or the vehicle dispatch reservation instruction signal 630' are set with a discount rate k D Information on discounts instead of F D As a result, when person Q gets off the target taxi that he is sharing with person P, a discount fare F DThe fare after applying the discount by F is charged. However, if the fare after applying the discount is zero, no fare is charged. The fare after applying the discount is calculated by subtracting the discount F from the standard fare calculated for person Q. D or zero, whichever is greater.

[0096] As described above, the discount setting unit 21C sets a discount on the fare for the registered interpreter when the person to be interpreted and the registered interpreter share a taxi, based on the interpretee information including information specifying the language used by the interpreter and the registered interpreter information including information specifying the language that the registered interpreter can interpret. In the fourth embodiment, the discount setting for the fare for the registered interpreter is performed by setting whether or not a discount is applied to the fare for the registered interpreter, and the discount amount F when a discount is applied. D This will include the settings of

[0097] As long as the fare for the registered interpreter who shares the car with the person being interpreted (limited to registered interpreters who can interpret between the standard language and the language used by the person being interpreted) is lower than the standard fare, the method of setting the discount can be changed in various ways, and the discount rate k D and discount fee F D The discount may be set according to a combination of the above. The discount conditions may be adjusted according to the distance traveled by the taxi when sharing a ride, the time of day, the day of the week, and the like.

[0098] <<Fifth Example>> A fifth embodiment of the taxi operation system SYS will be described. In Japan, a pre-determined fare service is also available. In the pre-determined fare service, before a passenger (user) actually gets in a taxi and the taxi trip (actual vehicle) begins, the taxi fare between the departure point and destination is calculated as a pre-determined fare based on the departure point and destination specified by the passenger, and the planned taxi driving route between the departure point and destination is set. Then, a driver who has agreed to the pre-determined fare will, in principle, drive the taxi (actual vehicle) along the set planned driving route, and request the passenger to pay the pre-determined fare as the actual fare.

[0099] The pre-determined fare service and the special vehicle dispatch service may be implemented in combination. Even when this combination is implemented, the method of calculating the fares for persons P and Q using the special vehicle dispatch service is the same as that described above. However, when this combination is implemented, the fares for persons P and Q are calculated and determined as pre-determined fares by the server control unit 21, not by the taxi meter in the taxi or the on-board device 30, and information on the determined pre-determined fare is transmitted from the server device 20 to the on-board device 30 of the taxi (the target taxi in Figure 15 or Figure 16). The pre-determined fare for person P is calculated using the same calculation method as the standard fare for person P, and therefore coincides with the standard fare for person P described in the first embodiment. The pre-determined fare for person Q is calculated by multiplying the standard fare calculated for person Q by fare F. REF If it was, then "F REF ·(1-k D )" or the discount rate F in the fourth embodiment. D If this is adopted, the pre-determined fare for person Q will be "(F REF -F D )" and zero, whichever is higher.

[0100] <<Sixth Example>> A sixth embodiment of the taxi operation system SYS will now be described.

[0101] In the first case where only person P rides in the taxi as a passenger, the taxi revenue is person P's standard fare (e.g., 2000 yen). On the other hand, in the second case where person P and person Q share the taxi, the taxi revenue is the sum of person P's standard fare (e.g., 2000 yen) and person Q's fare (e.g., 400 yen). This means that the taxi revenue is greater in the second case than in the first case (assuming that person Q's fare is not free). Although a management method in which a part or all of the increase in revenue is distributed to the operating company of the server device 20 or the like is possible, the fare of person P in the second case may be made lower than the fare of person P in the first case (e.g., 2000 yen). In this case, the fare of person P in the first case (e.g., 2000 yen) may be made equal to the sum of person P's fare and person Q's fare in the second case.

[0102] When a group is formed by the person being interpreted and one or more people accompanying the person being interpreted, and the group including the person being interpreted gets into one taxi, it is advisable to include group number information indicating the number of people constituting the group in the above-mentioned dispatch request signal Req_P (see FIG. 13). This causes the group number information to be included in the above-mentioned person being interpreted information (see step S31 in FIG. 14). Note that the above group does not include registered interpreters. In the matching process, it is preferable to select people to ride with taking into consideration the group number information (see step S33 in FIG. 14).

[0103] Any information exchange between any user and the server device 20 (the administrator of the server device 20) may be realized in a manner that does not use the terminal device 10, and may be realized, for example, by voice communication, facsimile communication, or the like.

[0104] A handheld terminal capable of displaying only text information may be installed in a taxi instead of the in-vehicle device 30. In this case, the signal 630 or 630' (see Fig. 15m or Fig. 16) is transmitted to the handheld terminal. The handheld terminal can also be considered as a type of in-vehicle device.

[0105] <<Seventh Example>> A seventh embodiment of the taxi operation system SYS will be described. As shown in FIG. 19, the server control unit 21 involved in the special vehicle dispatch service may have a surcharge setting unit 21D in addition to the information acquisition unit 21A, matching processing unit 21B, and discount setting unit 21C. In the seventh embodiment, the function of the surcharge setting unit 21D will be described. The surcharge setting unit 21D sets a surcharge for the fare of the interpreted person when the interpreted person and the registered interpreter share a taxi, based on the interpreted person information and the registered interpreter information. The surcharge setting for the fare of the interpreted person is performed by setting whether or not there is a surcharge for the interpreted person's fare, and the surcharge rate k when there is a surcharge. U Including settings.

[0106] FIG. 20 shows the structure of the surcharge rate data D4 referred to in the surcharge setting. The surcharge rate data D4 is stored and held in the server storage unit 23. In the surcharge rate data D4, the surcharge rate k U is specified for each non-reference language. In other words, in the premium rate data D4, the premium rate k U is specified for each non-standard language, and when the interpreter and the registered interpreter actually share a taxi as persons P and Q, the fare for the interpreter is the standard fare of (1 + k U ) times the rate of increase k U is determined based on which non-reference language the interpretee uses. <k U " is satisfied.

[0107] A method of calculating fares for the interpretee and the registered interpreter will be described with reference to FIG. 21. Both a premium setting for the interpretee and a discount setting for the registered interpreter may be performed, and FIG. 21 assumes that both are performed. However, in the seventh embodiment, the discount setting for the registered interpreter may not be performed (that is, the fare for the registered interpreter may always be the standard fare regardless of whether the interpreter shares a ride with the interpretee). As described above, the standard fare for an arbitrary person of interest is calculated according to a predetermined standard fare calculation condition based on the distance and time traveled by the taxi with the person of interest on board, the taxi boarding point, the alighting point, the boarding start time, and the boarding end time of the person of interest. When the pre-determined fare service is not introduced, the calculation of the standard fare itself is performed by the taxi meter or the on-board device 30 installed in the taxi. Here, it is assumed that the pre-determined fare service is not introduced.

[0108] Now, consider the case where one person of interest, the first person of interest, is a registered interpreter, and the other person of interest, the second person of interest, is the person to be interpreted. Then, when each person of interest travels by taxi from a specific boarding point to a specific alighting point under specific boarding conditions, the standard fare for each person of interest is fare F REF Here, the specific riding conditions are riding conditions other than whether or not the interpreter and the registered interpreter are sharing the taxi, and are conditions such as the distance and time traveled by the taxi with the person of interest as a passenger, as well as the boarding and disembarking points, boarding start time, and boarding end time of the person of interest.

[0109] In this case, if each person of interest travels alone by taxi from a specific boarding location to a specific alighting location under specific boarding conditions (N in step S51), the fare for each person of interest is the standard fare F REFOn the other hand, if the first person of interest (registered interpreter) and the second person of interest (interpreter) share a taxi under specific riding conditions and travel from a specific boarding location to a specific drop-off location, and the first person of interest (registered interpreter) can use a language that includes the second person of interest (interpreter) (Y in steps S51 and S52), the fare of the first person of interest (registered interpreter) is set to the standard fare F. REF of (1-k D ) times the standard fare F (step S53). REF of (1+k U A surcharge of 100% is set (step S54). Even if the first person of interest (registered interpreter) and the second person of interest (interpreter) share a taxi under specific riding conditions and travel from a specific boarding location to a specific disembarking location, if the language used by the second person of interest (interpreter) is not included in the languages ​​that the first person of interest (registered interpreter) can interpret (Y in step S51 and N in step S52), the fare for each person of interest is set to the standard fare F. REF (step S55).

[0110] Discount rate k for the first person of interest (registered interpreter) D When is set, the discount rate k D A signal including information specifying the discount rate k is transmitted from the server device 20 (server communication unit 22) to the in-vehicle device 30 of the taxi in which the first and second target persons will ride together. The in-vehicle device 30 of the taxi displays the discount rate k on the taxi meter. D By providing information that identifies the first person of interest (registered interpreter), the fare for the first person of interest (registered interpreter) is actually “F REF ·(1-k D The vehicle-mounted device 30 may be made to function as a taximeter.

[0111] Extra rate k for the second person of interest (interpreter) U When is set, the set premium rate k UA signal including information specifying the first and second target persons is transmitted from the server device 20 (server communication unit 22) to the in-vehicle device 30 of the taxi in which the first and second target persons will ride together. The in-vehicle device 30 of the taxi displays the surcharge rate k on the taxi meter. U By providing information identifying the second person of interest (the person being interpreted), the fare for the second person of interest (the person being interpreted) is actually “F REF (1+k U The vehicle-mounted device 30 may be made to function as a taximeter.

[0112] In the example of the premium rate data D4 shown in FIG. 20, the premium rates k for non-reference languages ​​English, Chinese, French, German, and Swahili are 10%, 15%, 20%, 20%, and 30%, respectively. U Therefore, for example, if the language used by person P as the person to be interpreted is Chinese and the languages ​​that person Q as the registered interpreter can interpret include Chinese, the premium rate k U is set to 15%. Similarly, for example, if the language used by person P as the person being interpreted is Swahili and the language that person Q as the interpreter registration can interpret includes Swahili, then the premium rate k U is set to 30%.

[0113] When applying the surcharge setting according to the seventh embodiment to the operational flow of FIG. 15, the surcharge setting process may be performed in parallel with the discount setting process 620 at the stage where the discount setting process 620 in FIG. 15 is performed (the same applies when applying the surcharge setting according to the seventh embodiment to the operational flow of FIG. 16). In the surcharge setting process, the surcharge setting unit 21D determines the discount rate k for person P based on the language used by person P and the interpretation ability information of person Q. D Set.

[0114] In the operation of FIG. 15 to which the seventh embodiment is applied, the operation after the discount setting process 620 and the surcharge setting process is the same as that shown in the first embodiment. However, the dispatch instruction signal 630 does not include the surcharge rate k U That is, the information on the pick-up point where the target taxi should pick up the passenger (corresponding to the departure point of persons P and Q), that persons P and Q will ride together, and the discount rate k for person Q set in the discount setting process 620 are added.D , the premium rate k of person P set in the premium setting process U The contents of the signal 630 include the person Q's identity verification method (e.g., presentation of a driver's license), etc. In the target taxi, the contents of the signal 630 are transmitted to the driver through the interface unit 34 (e.g., displayed on the display screen of the interface unit 34). The driver of the target taxi checks the contents of the signal 630 and heads to the pick-up point.

[0115] In the target taxi, when person P and person Q share a ride and person P gets off, the surcharge rate for person P is k U The fare after applying the surcharge is calculated as (1+k U On the other hand, when person Q gets off the taxi after person P and Q share the taxi, the discount rate for person Q is k D The fare after applying the discount by is charged. However, if the fare after applying the discount is zero, no fare is charged. The fare after applying the discount is (1-k D ) times.

[0116] The surcharge on person P's fare is, so to speak, compensation for the interpretation, and since he is able to receive the benefits of the interpretation even with the surcharge, it is believed that a useful service can be created.

[0117] Instead of the surcharge rate data D4, the surcharge data D4a in Fig. 22 may be stored and held in the server storage unit 23, and the surcharge data D4a may be used to set a surcharge for the fare of the interpreter when the interpretee and the registered interpreter share a taxi. In other words, when the interpreter and the registered interpreter share a taxi as persons P and Q, the fare of the interpreter is the standard fare plus a surcharge F. U The surcharge rate data D4a may include the surcharge F U is prescribed for each non-standard language. If the interpreter and the registered interpreter share a taxi as persons P and Q, the interpreter's surcharge FU is determined based on which non-reference language the interpretee uses. <F D " is satisfied.

[0118] Surcharge F U When setting a premium for the person to be interpreted by adding the above, the operation of Fig. 21 can be performed as follows. That is, under specific riding conditions, when the first person of interest (registered interpreter) and the second person of interest (interpreter) share a taxi and travel from a specific boarding location to a specific disembarking location, and if the language that the first person of interest (registered interpreter) can interpret includes the language used by the second person of interest (interpreter) (Y in steps S51 and S52), in step S54, the fare of the second person of interest (interpreter) is set to the standard fare F. REF of (1+k U ) times, the fare of the second person of interest (the person being interpreted) is (F REF +F U ) can be set as a surcharge.

[0119] Extra charge for second person of interest (interpreter) F U If set, the set surcharge F U A signal including information specifying the first and second persons of interest is transmitted from the server device 20 (server communication unit 22) to the in-vehicle device 30 of the taxi in which the first and second persons of interest will ride together. The in-vehicle device 30 of the taxi displays the surcharge F on the taxi meter. U By providing information that identifies the second person of interest (the person being interpreted), the fare for the second person of interest (the person being interpreted) is actually (F REF +F U The vehicle-mounted device 30 may also function as a taximeter.

[0120] In the example of the surcharge data D4 shown in FIG. 22, the surcharges F for non-standard languages, English, Chinese, French, German, and Swahili, are 500 yen, 700 yen, 900 yen, 900 yen, and 1500 yen, respectively. U Therefore, for example, if the language used by person P as the person to be interpreted is Chinese and the languages ​​that person Q as the registered interpreter can interpret include Chinese, the surcharge F Uis set to 700 yen. Similarly, if the language used by person P as the person being interpreted is Swahili and person Q as the registered interpreter can interpret Swahili, person P's surcharge F U will be set at 1,500 yen.

[0121] As described in the fourth embodiment, the discount rate k D Discount fee F instead D may be applied (see FIG. 17).

[0122] In the seventh embodiment, when the pre-determined fare service described in the fifth embodiment is used, the fares of the persons P and Q are calculated and determined as pre-determined fares by the server control unit 21, not by the taxi meter in the taxi or the on-board device 30, and the information of the determined pre-determined fares is transmitted from the server device 20 to the on-board device 30 of the taxi (the target taxi in FIG. 15 or FIG. 16). The pre-determined fare of the person P is calculated as the standard fare F. REF If it was, then "F REF (1+k U )" or discount fee F U If this is adopted, the pre-determined fare for person P will be “(F REF +F U The pre-determined fare for Person Q is the standard fare calculated for Person Q equal to Fare F REF If it was, then "F REF ·(1-k D )" or discount fee F D If this is adopted, the pre-determined fare for person Q will be "(F REF -F D )" and zero, whichever is higher.

[0123] In addition, the premium rate k applied to the person P as the person being interpreted depends on the interpretation level of the person Q as the registered interpreter. U or surcharge F U For example, as the interpretation level of person Q for the language used by person P increases, the premium rate k U or surcharge FU may be increased.

[0124] <<Considerations of the present invention>> Consider the invention as embodied in the above-described embodiments.

[0125] A taxi management device (20) according to one aspect of the present invention has a configuration (hereinafter referred to as configuration W1) including an information acquisition unit (21A) that acquires first information (e.g., interpretee information relating to person P) including information identifying the language used by a first person (e.g., person P as an interpretee), and second information (e.g., interpreter registration information relating to person Q) including information identifying the languages ​​that a second person (e.g., person Q as a registered interpreter) can interpret, and a discount setting unit (21C) that sets a discount on the fare for the second person when the first person and the second person share a taxi based on the first information and the second information.

[0126] The first person may be anxious about conversation in a taxi due to a language barrier, and may request an interpreter when using a taxi. On the other hand, the second person may be able to understand the language used by the first person and provide an interpreter for that language. In this case, if the first person and the second person share a taxi, the first person's anxiety about the language is eliminated. In order to contribute to promoting this sharing, the taxi management device according to configuration W1 is provided with a discount setting unit. This eliminates the first person's anxiety about the language, and at the same time creates the possibility for the second person to use a taxi for free or at a low fare, making it possible to provide a service that is beneficial to both parties.

[0127] The first information is, for example, interpretee information about a person P. In the above embodiment, the person P is an interpretee, and the interpretee information about the person P may include travel request information and unique information about the person P (see step S31 in FIG. 14). The unique information about the person P identifies the language used by the person P (see FIG. 6). The second information is, for example, registrant interpreter information about person Q. In the above embodiment, person Q is a registrant interpreter, and registrant interpreter information about person Q may include travel request information and unique information about person Q (see step S32 in FIG. 14). The unique information about person Q identifies the languages ​​that person Q can interpret (see FIGS. 7 and 8).

[0128] Specifically, for example, in a taxi management device relating to configuration W1, when taxis are operated in a country where a reference language is an official language, the language used by the first person is different from the reference language, and the second person is capable of interpreting between the reference language and the language used by the first person, the discount setting unit has a configuration (hereinafter referred to as configuration W2) of setting a lower fare for the second person when sharing a ride compared to when this is not the case (see FIG. 11 or FIG. 18).

[0129] This alleviates the first person's language concerns, while allowing the second person who can interpret to use a taxi for free or at a low fare, providing a service that benefits both parties.

[0130] For example, in a taxi management device relating to configuration W2, if the second person is capable of interpretation between the reference language and the language used by the first person, the proficiency level of the interpreter (interpretation level) is also included in the second information (see Figures 7 and 8), and the discount setting unit may be configured to set a discount on the fare for the second person when sharing the car depending on the proficiency level of the interpreter (hereinafter referred to as configuration W3) (see Figures 10 and 11 or Figures 17 and 18).

[0131] This allows for an appropriate discount setting according to the interpreter's level of proficiency (interpretation level). For example, if the interpreter has a high level of proficiency and is able to provide high-quality interpretation, it is possible to increase the discount level, making it possible to make the amount of discount, which can be considered the compensation for the interpreter, appropriate.

[0132] Specifically, for example, in a taxi management device relating to configuration W3, when the second person is capable of interpreting between the reference language and the language used by the first person, the discount setting unit may be configured to set a lower fare for the second person when sharing a ride, the higher the proficiency level (hereinafter referred to as configuration W4) (see Figures 10 and 11 or Figures 17 and 18).

[0133] More specifically, for example, in a taxi management device relating to configuration W3 or W4, an interpretation ability information registration unit (23) is provided that registers and holds interpretation ability information for each of a plurality of registered interpreters including the second person (e.g., person Q), the interpretation ability information specifies the languages ​​that the registered interpreter can interpret for each of the registered interpreters, and the interpretation in the languages ​​that can be interpreted is interpretation between the reference language and a non-reference language, the interpretation ability information specifies the level of proficiency of the interpreter for each registered interpreter and for each language that can be interpreted, and the second information may be configured to include the interpretation ability information for the second person (hereinafter referred to as configuration W5) (see Figures 7 and 8).

[0134] This makes it possible to set appropriate discounts for each registered interpreter and for each language that can be interpreted, according to the interpreter's level of proficiency (interpretation level).

[0135] In the above-described embodiment, the interpretation ability information registration unit is constituted by the server memory unit 23, and by storing the interpreter registration data D2 in the server memory unit 23, interpretation ability information for each of the multiple interpreter registrations, including the second person, is registered and retained.

[0136] The embodiments of the present invention can be modified in various ways as appropriate within the scope of the technical ideas set forth in the claims. The above embodiments are merely examples of the present invention, and the meanings of the terms of the present invention and each component are not limited to those described in the above embodiments. The specific numerical values ​​shown in the above description are merely examples, and can be changed to various numerical values ​​as a matter of course. [Explanation of symbols]

[0137] SYS Taxi Operation System 10 Terminal Equipment 20 Server device (taxi management device) 30 Onboard equipment 21 Server control unit 21A Information acquisition section 21B Matching processing section 21C Discount Setting Department 21D Extra setting section D1 Ride-hailing app user data D2 Registered interpreter data D3 Discount rate data D3a Discount Fee Data D4 Premium rate data D4a Surcharge Data

Claims

1. A method executed by a taxi management device having a control unit including a processor and a communication unit, the method including: identifying a combination of a first person and a second person who are candidates for sharing a taxi from among a plurality of users including a plurality of registered interpreters, the method comprising: The taxi is operated in a country where a reference language is an official language, and the language used by the first person is different from the reference language; The received information transmitted from each of the plurality of terminal devices associated with the plurality of users and received by the communication unit includes travel desire information of each user that specifies a departure point and a destination by taxi of each user, and identification information of each user, The control unit acquires matching information including the departure point and destination by taxi of each user, the language used by each user, and the interpretation ability information of the plurality of registered interpreters based on the received information while referring to data indicating the correspondence between the identification information of each user and the language used by each user and the correspondence between the identification information of each registered interpreter and the interpretation ability information of each registered interpreter, identifies a combination of the second person and the first person who are users capable of interpreting between the reference language and the language used by the first person based on the matching information, and transmits a signal according to the combination identification result to each terminal device associated with the first person and the second person by the communication unit. , matching method.

2. The interpretation ability information specifies, for each of the interpreter registrants, the languages ​​that the interpreter registrants can interpret; The interpretation in the interpretable language is an interpretation between the reference language and a non-reference language. The matching method according to claim 1 .

3. The interpretation ability information defines the proficiency level of the interpreter for each of the interpreter registrants and for each of the languages ​​that can be interpreted. The matching method according to claim 2 .

4. The proficiency level is determined using language proficiency data based on the results of a language proficiency test. The matching method according to claim 3 .

5. The matching information includes attribute information of each user, including the language used, age, and gender. A matching method according to any one of claims 1 to 4.

6. The attribute information for any of the registered interpreters includes information on the amount of knowledge of tourist spots. The matching method according to claim 5 .

7. The matching information includes a desired departure date and time of the first person by taxi, and a desired departure date and time or a possible departure date and time of the second person by taxi. A matching method according to any one of claims 1 to 6.

8. When a group consisting of the first person and one or more people accompanying the first person gets into one taxi, the matching information includes information indicating the number of people in the group, and the second person is different from the one or more people accompanying the first person. A matching method according to any one of claims 1 to 7.

9. In response to a dispatch request signal indicating the departure point and destination of the first person by taxi being received by the communication unit, a recruitment signal indicating the departure point and destination of the first person and the language used by the first person is transmitted from the taxi management device to a terminal device associated with each registered interpreter by using the communication unit. A matching method according to any one of claims 1 to 8.

10. After identifying the combination of the first person and the second person, the taxi management device transmits a signal related to dispatching to an in-vehicle device installed in a taxi in which the first person and the second person are to ride, using the communication unit. A matching method according to any one of claims 1 to 9.

11. After identifying the combination of the first person and the second person, the taxi management device transmits a query signal indicating that the first person plans to share a ride with the second person to a terminal device associated with the second person using the communication unit, and then, when an approval signal from the terminal device associated with the second person is received by the communication unit, the taxi management device transmits a signal related to dispatching to an in-vehicle device installed in a taxi in which the first person and the second person will ride using the communication unit. A matching method according to any one of claims 1 to 9.

12. A taxi management device that identifies a combination of a first person and a second person who are to share a taxi from among a plurality of users including a plurality of registered interpreters, The received information transmitted from each of the plurality of terminal devices associated with the plurality of users and received by the taxi management device includes travel desire information of each user that specifies a departure point and a destination by taxi of each user, and identification information of each user; The taxi is operated in a country where a reference language is an official language, and the language used by the first person is different from the reference language; The taxi management device acquires matching information including the departure point and destination of each user by taxi, the language used by each user, and the interpretation ability information of the multiple interpreter registrants based on the received information while referring to data indicating the correspondence between the identification information of each user and the language used by each user and the correspondence between the identification information of each interpreter registrant and the interpretation ability information of each interpreter registrant, identifies a combination of the second person, who is a user capable of interpreting between the reference language and the language used by the first person, and the first person based on the matching information, and transmits a signal according to the combination identification result to each terminal device associated with the first person and the second person. , taxi management device.

13. A taxi management device that identifies a combination of a first person and a second person who are to share a taxi from among a plurality of users including a plurality of registered interpreters; A taxi operation system including: The taxi is operated in a country where a reference language is an official language, and the language used by the first person is different from the reference language; The taxi management device identifies a combination of the second person and the first person, who are users capable of interpreting between the reference language and the language used by the first person, based on the matching information; The matching information includes a departure point and a destination by taxi of each user, a language used by each user, and interpretation ability information of the plurality of registered interpreters, The received information transmitted from each of the plurality of terminal devices and received by the taxi management device includes travel desire information of each user that specifies a departure point and a destination by taxi of each user, and identification information of each user, The taxi management device acquires the matching information based on the received information while referring to data indicating a correspondence between the identification information of each user and the language used by each user and a correspondence between the identification information of each interpreter registrant and the interpretation ability information of each interpreter registrant. ,Taxi operation system.

14. A matching program that causes the control unit to execute a process executed by a taxi management device having a control unit including a processor and a communication unit, the process identifying a combination of a first person and a second person who are to share a taxi from among a plurality of users including a plurality of registered interpreters, The taxi is operated in a country where a reference language is an official language, and the language used by the first person is different from the reference language; having the control unit execute a step of acquiring matching information including the departure point and destination by taxi of each user, the language used by each user, and the interpretation ability information of the plurality of registered interpreters, based on the information received by the communication unit while referring to data indicating the correspondence between the identification information of each user and the language used by each user and the correspondence between the identification information of each registered interpreter and the interpretation ability information of each registered interpreter; The received information at the communication unit is information transmitted from each of a plurality of terminal devices associated with the plurality of users and received at the communication unit, and includes travel desire information of each user that specifies a departure point and a destination by taxi of each user, and identification information of each user; Identifying a combination of the second person and the first person who are users capable of interpreting between the reference language and the language used by the first person based on the matching information; and transmitting a signal according to a result of the identification of the combination to each of the terminal devices associated with the first person and the second person using the communication unit. , matching program.

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