Visiting care service system, information processing device, information processing method, and program

Abstract

In the present invention, an information processing device (10) comprises: an acquisition unit (102) that acquires biological information about a caregiver who has made a visit; a determination unit (104) that reads out qualifications of the caregiver who corresponds to the acquired biological information, from a qualification holder database (50) in which the biological information is stored in association with the qualifications, and that determines whether said qualifications satisfy a criterion; and a storage processing unit (106) that stores the determination result in a management information database (110).

Description

[Technical field]

[0001] The present invention relates to a home care service system, an information processing device, an information processing method, and a program. [Background technology]

[0002] Due to factors such as the declining birthrate and aging population, and the saturation of hospitalization and nursing care facilities, the proportion of home care will increase, and it is predicted that this will lead to an increased need for visiting care services and remote health.

[0003] Patent Document 1 describes a care support system that uses the care records of a care recipient to output a future care plan. In addition, in this system, the care records of the care recipient can be viewed by the family of the care recipient from a family terminal.

[0004] Patent document 2 describes a system that classifies care recipients into multiple care types, selects a recommended care plan based on the classified care type, presents a main menu according to the care type, and allows the user to select desired care-related services and products from it.

[0005] On the other hand, social problems such as theft, assault, and impersonation by unlicensed people have also arisen during home care visits. Patent Document 3 describes a technology that acquires the visitor's biometric information near the entrance to the building, compares it with the biometric information of the caregiver scheduled to visit, and performs personal authentication of the caregiver, thereby confirming the visitor's identity and preventing criminal acts.

[0006] Patent Document 4 describes how a security camera captures video of a caregiver's actions, compares it with sample video data of the caregiver's actions, and if there is a large difference, records it as a high possibility of fraud and notifies the person in charge. Upon receiving the notification, the person in charge can check the record to confirm whether or not there was any fraud. [Prior art documents] [Patent documents]

[0007] [Patent Document 1] JP 2018-92493 A [Patent Document 2] Japanese Patent Application Publication No. 11-149499 [Patent Document 3] JP 2003-114923 A [Patent Document 4] JP 2007-4405 A Summary of the Invention [Problem to be solved by the invention]

[0008] Generally, in home care services, the care worker begins the care work after giving a verbal explanation and greeting the person being cared for. However, to become a home care worker, one must have a license, but in the practical aspect of home care services, it has been difficult to confirm whether or not someone has this license.

[0009] The present invention has been made in consideration of the above circumstances, and an object of the present invention is to make it possible to check whether or not a visiting care worker in home care is qualified. [Means for solving the problem]

[0010] In order to solve the above-mentioned problems, each aspect of the present invention employs the following configuration.

[0011] The first aspect relates to an information processing device. An information processing device according to a first aspect includes: A means for acquiring biometric information of a visiting caregiver; a determination means for reading out the qualification of the caregiver corresponding to the acquired vital information from a storage means that stores the vital information and the qualification in association with each other, and determining whether the qualification satisfies a standard; and a storage processing means for storing the determination result in a storage means.

[0012] A second aspect relates to an information processing method implemented by at least one computer. An information processing method according to a second aspect of the present invention comprises: An information processing device, Obtaining the biometric information of visiting caregivers, read out the qualification of the caregiver corresponding to the acquired vital information from a storage means that stores the vital information and the qualification in association with each other, and determine whether or not the qualification satisfies a standard; The result of the determination is stored in a storage means.

[0013] The third aspect concerns the home care service system. The home care service system relating to the third aspect is as follows: a biometric information acquisition device that acquires biometric information of a caregiver at a visit location; A server device, The server device includes: An acquisition means for acquiring biological information of the visiting caregiver using the biological information acquisition device; a determination means for reading out the qualification of the caregiver corresponding to the acquired vital information from a storage means that stores the vital information and the qualification in association with each other, and determining whether the qualification satisfies a standard; and a storage processing means for storing the determination result in a storage means.

[0014] Another aspect of the present invention may be a program for causing at least one computer to execute the method of the second aspect, or a computer-readable recording medium having such a program recorded thereon. This recording medium includes a non-transitory tangible medium. The computer program includes computer program code which, when executed by a computer, causes the computer to carry out the information processing method on an information processing device.

[0015] Any combination of the above components, and any transformation of the present invention into a method, device, system, recording medium, computer program, etc., are also effective as aspects of the present invention.

[0016] Furthermore, the various components of the present invention do not necessarily have to be independent entities, but may be formed as a single member by multiple components, one component may be formed from multiple components, one component may be a part of another component, or part of one component may overlap with part of another component, etc.

[0017] In addition, although the method and computer program of the present invention describe a number of steps in a sequential order, the order does not limit the order in which the steps are executed. Therefore, when implementing the method and computer program of the present invention, the order of the steps can be changed as long as it does not affect the content.

[0018] Furthermore, the steps of the method and computer program of the present invention are not limited to being executed at different timings, and therefore a step may occur while another step is being executed, or the execution timing of a step may overlap partially or entirely with the execution timing of another step, etc. Effect of the Invention

[0019] According to each of the above aspects, it is possible to check whether a visiting care worker is qualified in home care. [Brief description of the drawings]

[0020] [Figure 1] 1 is a functional block diagram logically showing a configuration of an information processing device according to an embodiment of the present invention; [Diagram 2] FIG. 2 is a diagram illustrating an example of a data structure of a license holder database. [Diagram 3] FIG. 4 is a diagram illustrating an example of a data structure of a management information database. [Figure 4] 2 is a block diagram illustrating a hardware configuration of a computer that realizes the information processing device in FIG. 1. [Diagram 5] 5 is a flowchart showing an example of the operation of the information processing device according to the present embodiment. [Figure 6] 1 is a diagram showing an example of the configuration of a home care service system according to an embodiment of the present invention. [Figure 7] FIG. 11 is a diagram illustrating an example of a data structure of qualification information. [Figure 8] 4 is a flowchart showing an example of the operation of the home care service system of the present embodiment. [Figure 9] FIG. 2 is a diagram illustrating an example of a data structure of care plan information. [Figure 10] 10 is a flowchart illustrating an example of details of a determination process. [Figure 11] 13 is a flowchart showing another example of the details of the determination process. [Figure 12] FIG. 2 is a functional block diagram logically illustrating the configuration of a server device according to the present embodiment. [Figure 13] FIG. 2 is a functional block diagram logically illustrating the configuration of a server device according to the present embodiment. [Figure 14] FIG. 2 is a functional block diagram logically illustrating the configuration of a server device according to the present embodiment. [Figure 15] FIG. 4 is a diagram illustrating an example of a data structure of care history information. [Figure 16] FIG. 2 is a functional block diagram logically illustrating the configuration of a server device according to the present embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0021] Hereinafter, the embodiments of the present invention will be described with reference to the drawings. In all the drawings, the same components are given the same reference numerals, and the description will be omitted as appropriate. In addition, in the following drawings, the configuration of the parts that are not related to the essence of the present invention is omitted and is not shown.

[0022] In the embodiment, "acquisition" includes at least one of the following: a device goes to retrieve data or information stored in another device or storage medium (active acquisition), and inputs data or information output from another device to the device (passive acquisition). Examples of active acquisition include making a request or inquiry to another device and receiving a reply, and accessing and reading information from another device or storage medium. Examples of passive acquisition include receiving information that is distributed (or transmitted, push notification, etc.). Furthermore, "acquisition" may mean selecting and acquiring data or information from received data or information, or selecting and receiving distributed data or information.

[0023] (First embodiment) <Example of functional configuration> 1 is a functional block diagram logically showing a configuration of an information processing device 100 according to an embodiment of the present invention. The information processing device 100 includes an acquisition unit 102, a determination unit 104, and a storage processing unit 106. The information processing device 100 is connected to a management information database 110 and a license holder database 120. The management information database 110 and the license holder database 120 may be storage devices included in the information processing device 100, or may be devices separate from the information processing device 100, or may be a combination of these. Furthermore, the management information database 110 and the license holder database 120 are not limited to a database structure.

[0024] The acquiring unit 102 acquires biological information of the visiting caregiver. The determination unit 104 reads out the caregiver qualification corresponding to the acquired biometric information from the qualification holder database 120 that stores biometric information and qualifications in association with each other, and determines whether the qualification satisfies a standard. The storage processing unit 106 stores the determination result in the management information database 110 .

[0025] 2 is a diagram showing an example of a data structure of the license holder database 120. The license holder database 120 stores identification information of a caregiver CG (hereinafter also referred to as a caregiver ID), biometric information of the caregiver CG, and qualification information in association with each other.

[0026] The qualification information of a caregiver CG is information that indicates the level of qualifications related to care that the caregiver CG has.

[0027] The level of the qualification is indicated by the type and grade of the qualification. Information indicating the level of the qualification is, for example, information indicating at least one of the qualifications such as a care worker, a care worker practical training, a care worker initial training, a home helper for patients with intractable diseases, a supporter for severe behavioral disorders, a life support worker training, a sputum suction training, a behavioral support worker, a transportation care worker, and a recreational care worker 1st or 2nd class, or a nurse, a registered dietitian, etc., but is not limited to these.

[0028] The qualification holder database 120 has information on qualification holders for each type of qualification. The information on the qualification holders can be obtained, for example, from the issuer of the qualification and registered in the qualification holder database 120. For this reason, the reliability of the qualification information is higher than that of information self-reported by the caregiver CG. Furthermore, the latest information is always registered in the qualification holder database 120. However, the qualification information of the caregiver CG may also be registered in the qualification holder database 120 based on a report from the caregiver CG or the care provider.

[0029] If the result of the determination by the determination unit 104 is that the qualifications of the caregiver CG meet the required level, information indicating that a qualified person is visiting is set, for example, the qualified person flag is set to 1. If the qualifications of the caregiver CG do not meet the required level, information indicating that an unqualified person is visiting is set, for example, the qualified person flag is reset to 0.

[0030] 3 is a diagram showing an example of a data structure of the management information database 110. The management information database 110 stores the date and time when the caregiver CG visited the care recipient CP, the identification information (caregiver ID) of the caregiver CG, and the determination result by the determination unit 104 in association with each other.

[0031] <Hardware configuration example> FIG. 4 is a block diagram illustrating a hardware configuration of a computer 1000 that realizes the information processing device 100 in FIG.

[0032] The computer 1000 has a bus 1010, a processor 1020, a memory 1030, a storage device 1040, an input / output interface 1050, and a network interface 1060.

[0033] The bus 1010 is a data transmission path for transmitting and receiving data among the processor 1020, memory 1030, storage device 1040, input / output interface 1050, and network interface 1060. However, the method of connecting the processor 1020 and the like to each other is not limited to a bus connection.

[0034] The processor 1020 is implemented by a central processing unit (CPU) or a graphics processing unit (GPU).

[0035] The memory 1030 is a main storage device realized by a RAM (Random Access Memory) or the like.

[0036] The storage device 1040 is an auxiliary storage device realized by a hard disk drive (HDD), a solid state drive (SSD), a memory card, a read only memory (ROM), or the like. The storage device 1040 stores program modules that realize each function of the information processing device 100 (for example, an acquisition unit 102, a determination unit 104, a storage processing unit 106, a presentation unit 108, a notification unit 112, and a reception unit 114, which will be described later, and the like). The processor 1020 reads each of these program modules into the memory 1030 and executes them, thereby realizing each function corresponding to the program module. The storage device 1040 may store each data of the information processing device 100, for example, the qualification-based care information 130 and the care plan information 140, which will be described later. The storage device 1040 may also store each data of the management information database 110 and the qualification holder database 120.

[0037] The program module may be recorded in a recording medium. The recording medium for recording the program module may include a non-transitory tangible medium usable by the computer 1000, and the program code readable by the computer 1000 (processor 1020) may be embedded in the medium.

[0038] The input / output interface 1050 is an interface for connecting the computer 1000 to various input / output devices. The input / output interface 1050 also functions as a communication interface for performing short-range wireless communication such as Bluetooth (registered trademark) and NFC (Near Field Communication).

[0039] The network interface 1060 is an interface for connecting the computer 1000 to a communication network. This communication network is, for example, a LAN (Local Area Network) or a WAN (Wide Area Network). The method for connecting the network interface 1060 to the communication network may be a wireless connection or a wired connection.

[0040] The computer 1000 then connects to necessary devices (for example, an output device such as a display or a printer, an authentication terminal 5 described later, and Ren The mobile device 200 is connected to the

[0041] Each component of the information processing device 100 in Fig. 1 is realized by any combination of hardware and software of the computer 1000 in Fig. 4. Those skilled in the art will understand that there are various variations in the realization method and device. The functional block diagram showing the server device 100 in each embodiment shows logical functional blocks, not a hardware-based configuration.

[0042] Moreover, authentication terminal 5 and linked device 200, which will be described later, are also realized by any combination of hardware and software of computer 1000 in FIG.

[0043] <Example of operation> FIG. 5 is a flowchart showing an example of the operation of the information processing device 100 of this embodiment. First, the acquisition unit 102 acquires the biometric information of the visiting caregiver (step S101). Then, the determination unit 104 reads out the qualification of the caregiver corresponding to the acquired biometric information from the qualification holder database 120 (FIG. 2) (step S103). 。 Then, the determination unit 104 determines whether the read qualification satisfies the criteria (step S105), and the storage processing unit 106 stores the determination result in the management information database 110 (FIG. 3) (step S107).

[0044] In this embodiment, the acquisition unit 102 acquires the biometric information of the caregiver CG, the judgment unit 104 reads out the qualifications of the caregiver CG corresponding to the biometric information from the qualification holder database 120 and judges whether the qualifications meet the criteria, and the storage processing unit 106 stores the judgment result in the management information database 110. According to this configuration, the qualifications of the caregiver CG who visited the home of the care recipient CP can be acquired from the biometric information of the caregiver CG, and the judgment result of whether or not a qualified person visited can be kept as a record. Therefore, it is possible to confirm whether or not the visiting caregiver has the qualifications in home care, and it is possible to prevent fraudulent acts such as impersonation of the caregiver CG. Alternatively, it is possible to find fraudulent acts. Furthermore, the records in the management information database 110 can also serve as evidence of fraudulent acts.

[0045] Second embodiment <System Overview> Fig. 6 is a diagram showing an example of the configuration of a home care service system 1 according to an embodiment of the present invention. In the home care service, a caregiver CG is dispatched to the home of a care recipient CP based on a care plan (also called a care plan) made by a care manager CM at each care provider. The home care service system 1 manages the home care service provided to the care recipient CP by the caregiver CG.

[0046] The caregiver CG is a so-called home helper, a visiting care worker who visits the home of the care recipient CP and performs care work for the care recipient CP according to a care plan. In this embodiment, for example, it is assumed that the care recipient CP lives in a different residence from the relative F, or that no one living with him / her is present. Furthermore, it is assumed that the care recipient CP is not only alone at home when the caregiver CG visits, but also that the other people living with him / her are elderly, disabled, or minors. In other words, it is assumed that the care recipient CP, his / her cohabitant, relative F, etc. are in a state where they cannot notice that the caregiver CG has visited in an illegal disguise when the caregiver CG visits.

[0047] The home care service system 1 includes a server device 100 corresponding to the information processing device 100 of the first embodiment, an authentication terminal 5, and a linking device 200. The server device 100 is connected to a management information database 110. The linking device 200 is connected to a license holder database 120. The authentication terminal 5 is installed in the home of the care recipient CP, and is connected to the server device 100 via a communication network 3.

[0048] Furthermore, the home-visit care service system 1 may include a care provider terminal 10 for each care provider, a caregiver terminal 20 for the caregiver CG, and a care recipient terminal 30 for the relative F of the care recipient CP. The care provider terminal 10 and the care recipient terminal 30 are a personal computer, a tablet terminal, a smartphone, etc. The caregiver terminal 20 is preferably portable and is a tablet terminal, a smartphone, etc. The care provider terminal 10, the caregiver terminal 20, and the care recipient terminal 30 are also realized by the computer 1000 of FIG.

[0049] The linking device 200 is realized by, for example, an open API (Application Programming Interface). The license holder database 120 registers information on license holders for each type of caregiver-related license, and also registers biological information of each caregiver. In response to an inquiry from the server device 100, the linking device 200 replies with the requested data from among the data registered in the license holder database 120.

[0050] Specifically, the linking device 200 receives an inquiry about the qualifications of the caregiver CG from the server device 100 using the biometric information of the caregiver CG as a key, identifies the caregiver CG by comparing it with the biometric information registered in the qualification holder database 120, and returns information on the qualifications held by the identified caregiver CG to the server device 100.

[0051] <Example of functional configuration> The server device 100 (information processing device) of this embodiment has an acquisition unit 102, a determination unit 104, and a storage processing unit 106, which are the same as the information processing device 100 of the first embodiment in Fig. 1. However, the server device 100 of this embodiment may be combined with at least one of the configurations of the other embodiments to the extent that no contradiction occurs.

[0052] The authentication terminal 5 is a device that acquires biological information of the caregiver CG who visits the home of the care recipient CP and performs authentication processing. The biometric information includes at least one of the features of the face, iris, veins, ears, fingerprints, voiceprint, gait, and physique (height, shoulder width, body length, bone structure, etc.). The authentication terminal 5 extracts the biometric information (e.g., face image) or the feature of the biometric information from an image generated by a camera. Alternatively, the authentication terminal 5 may obtain a voiceprint from a voice collected from a microphone (not shown).

[0053] The authentication terminal 5 may also acquire the biometric information of the caregiver CG when the caregiver CG finishes care and perform authentication processing. The authentication terminal 5 may transmit the time when the biometric information was acquired to the server device 100 as the start time and end time of care. The storage processing unit 106 of the server device 100 stores the start time and end time received from the authentication terminal 5 in the management information database 110. Furthermore, the work hours of the caregiver CG for that day may be calculated from the start time and end time and stored in the management information database 110.

[0054] The acquiring unit 102 receives the biological information of the caregiver CG transmitted from the authentication terminal 5 via the communication network 3 .

[0055] The determination unit 104 inquires of the coordination device 200 about the qualifications of the caregiver CG by using the feature amount of the biometric information received from the authentication terminal 5 as a key. The determination unit 104 receives the qualifications of the caregiver CG from the coordination device 200. The determination unit 104 determines whether the qualifications satisfy a criterion.

[0056] Depending on the type of care, certain qualifications may be required. Therefore, the types of care that can be performed are associated with different levels of qualifications. Alternatively, the level of qualifications is set for each type of care.

[0057] 7A and 7B are diagrams showing examples of the data structure of qualification information, in which (a) is an example of qualification-specific nursing care information 130, and (b) is an example of item-specific qualification information 132.

[0058] The qualification-specific care information 130 in FIG. 7(a) is associated with care items that can be performed for each level of qualification (shown as "qualification level" in the figure). In addition, care content may be associated, but care content is not necessarily required. The item-specific qualification information 132 in FIG. 7(b) is associated with the level of qualification required to perform the care for each care item. In addition, care content may be associated, but care content is not necessarily required.

[0059] Furthermore, the qualification-based care information 130 may be stored in the qualification holder database 120, rather than in the management information database 110. When the determination unit 104 inquires of the linking device 200 about the qualification information of the caregiver CG, the linking device 200 may return to the server device 100 the level of the qualification as well as the care items that can be performed with the qualification.

[0060] The care provided includes, for example, physical care, assistance with daily life, mental care, and also consultation, guidance, and advice for the family of the CP receiving care. The care items for each care content include, for example, physical care includes assistance with changing clothes, assistance with eating, assistance with bathing, assistance with excretion, assistance with getting up from bed, assistance with walking, etc. Daily life assistance includes cooking, preparing meals, cleaning the room, tidying up personal belongings, laundry, shopping, etc. Mental care includes talking to the person, organizing recreational activities, encouraging interaction with neighbors and other service users, consultation, guidance, and advice regarding care, etc. Alternatively, it may include treatments such as injections, intravenous drips, and blood sampling that can be performed by a nurse.

[0061] Before the caregiver CG visits the care recipient CP, the care manager CM plans the care items for each day in advance and creates a care plan. It is common to specify the level of qualifications of the caregiver CG that corresponds to the care items planned in the care plan, and then select the caregiver CG who will visit on that day and create a schedule. However, there may be cases where a caregiver CG other than the one scheduled suddenly visits, or the care content is changed. Furthermore, there is also the possibility of fraud where another person impersonates the caregiver CG that should visit and visits.

[0062] In this embodiment, the level of the qualification of the caregiver CG is determined in advance according to the care plan of the day. The determination unit 104 determines whether the qualification of the caregiver CG satisfies the qualification level of the care plan of the day. The determination method by the determination unit 104 will be described later.

[0063] <Example of operation> FIG. 8 is a flowchart showing an example of the operation of the home care service system 1 of this embodiment. When the caregiver CG visits the home of the care recipient CP, the authentication terminal 5 installed at the entrance of the home of the care recipient CP acquires the biometric information of the caregiver CG (step S201). The acquired biometric information is transmitted from the authentication terminal 5 to the server device 100, and the acquisition unit 102 of the server device 100 receives the biometric information of the caregiver CG (step S203).

[0064] For example, the face of the caregiver CG is photographed by the camera of the authentication terminal 5 to generate a facial image, and the facial image is transmitted to the server device 100. In the server device 100, the acquisition unit 102 receives the facial image from the authentication terminal 5. The determination unit 104 inquires of the linked device 200 about the qualification information of the caregiver CG using the received facial image or a feature amount extracted from the facial image as a key (step S205).

[0065] The coordinating device 200 compares the biometric information of the caregiver CG with the biometric information in the license holder database 120 of Fig. 2. The coordinating device 200 reads out, from the license holder database 120, the qualification information of the caregiver CG associated with the biometric information in the license holder database 120 that matches the biometric information of the caregiver CG by a threshold or more, and returns the information to the server device 100 (step S207).

[0066] Then, the determination unit 104 of the server device 100 receives the qualification of the caregiver CG from the linked device 200 (step S209). Then, the determination unit 104 determines whether the received qualification satisfies a standard (step S211).

[0067] The determination process in step S211 uses the care plan information 140. There are at least two possible data structures for the care plan information 140, as shown below, and the procedure of the determination process differs depending on the data structure. Details are described below.

[0068] Fig. 9 is a diagram showing an example of the data structure of care plan information 140. In the care plan information 140 in Fig. 9(a), the date and time when care is provided, identification information of the care recipient CP (hereinafter also referred to as the care recipient ID), at least one planned care item, and the level of qualification required to provide care for the planned care item are associated with each other. In the example of Fig. 9(a), two care items are included, but the number of care items is not limited to two.

[0069] In the example of care plan information 140 in Fig. 9(b), the level of qualification required to provide care for the planned care item is not associated. In this example, the determination unit 104 refers to other information and determines whether the qualification of the caregiver CG meets the criteria. The details of the determination process procedure performed here will be described later. In detail, at least the following two procedures (Figs. 10 and 11) are considered.

[0070] In one example, as shown in FIG. 10, first, the determination unit 104 Qualification holder database 1209(b) from the item-specific qualification information 132 in FIG. 7(b) (step S123). Then, the determination unit 104 determines whether the qualification level indicated by the qualification information of the caregiver CG acquired in step S121 satisfies the qualification level criteria acquired in step S123 (step S125).

[0071] In another example, as shown in Fig. 11, first, the determination unit 104 acquires the qualification information of the caregiver CG in the same manner as in Fig. 10 (step S121). Then, the determination unit 104 reads and acquires the care items corresponding to the qualification level indicated by the qualification information of the caregiver CG acquired in step S121 from the qualification-specific care information 130 in Fig. 7(a) (step S133). Then, the determination unit 104 judges whether or not the care items registered in the care plan information 140 in Fig. 9(b) are included in the care items acquired in step S133 (step S135).

[0072] If the care items registered in the care plan information 140 in Fig. 9(b) are included in the care items acquired in step S133, it is determined that the qualifications of the caregiver CG meet the level required for the care plan for that day. On the other hand, if the care items registered in the care plan information 140 in Fig. 9(b) are not included in the care items acquired in step S133, it is determined that the qualifications of the caregiver CG do not meet the level required for the care plan.

[0073] After the determination is made in this manner, the storage processing unit 106 stores the determination result of step S211 in the management information database 110 (step S213).

[0074] According to this embodiment, the same effects as those of the above-mentioned embodiment are achieved, and furthermore, the judgment unit 104 can obtain the qualification information of the caregiver CG using the collaboration device 200 (open API), so that reliable information can be obtained.

[0075] Third embodiment 12 is a functional block diagram logically illustrating the configuration of the server device (information processing device) 100 of this embodiment. The server device 100 of this embodiment is similar to the above embodiment except that it has a configuration for identifying and presenting addable care services corresponding to the qualifications of the caregiver CG.

[0076] <Example of functional configuration> The server device 100 has the same components as the information processing device 100 of the first embodiment in Fig. 1, including an acquisition unit 102, a determination unit 104, and a storage processing unit 106, and further includes a presentation unit 108. The example of Fig. 12 shows an example in which the server device 100 is combined with the configuration of the information processing device 100 of the first embodiment in Fig. 1. However, the server device 100 of this embodiment may be combined with at least one of the configurations of the other embodiments to the extent that no contradiction occurs.

[0077] The presentation unit 108 uses the level of qualifications and care plans defined for each type of care to identify and present additional services that can be added in accordance with the qualifications of the caregiver CG.

[0078] The presentation unit 108 uses the qualification-specific care information 130 in FIG. 7 to identify addable services corresponding to the qualifications of the caregiver CG. For example, when multiple services are identified, a list may be output. Specifically, the presentation unit 108 may extract services permitted by the qualifications of the caregiver CG, and identify the difference between the services scheduled for today and the extracted services as the addable services. Alternatively, after receiving a selection of a service that the caregiver CG thinks should be performed based on the state of the care recipient CP today (but that is not included in today's schedule), it may determine whether the service is permitted by the qualifications of the caregiver CG, and identify the allowed service.

[0079] The presentation unit 108 displays, for example, information about the addable services on the display of the caregiver terminal 20 of the caregiver CG or the care recipient terminal 30 of the relative F. The presentation unit 108 may cause a printer connected to the care provider terminal 10 of the care provider to print out the information about the addable services. The caregiver CG may present the information displayed on the caregiver terminal 20 to the care recipient CP himself or the relative F and recommend the additional services.

[0080] The presentation unit 108 can identify services that can be added on the day that the caregiver CG is visiting, and present them to the care recipient CP or the relative F of the care recipient CP on the spot.

[0081] The caregiver terminal 20 and the care recipient terminal 30 are registered as users in advance in order to use the home care service system 1, and authentication information such as user identification information (hereinafter also referred to as user ID) and password for logging in to the home care service system 1 are registered.

[0082] To use the services provided by the home care service system 1, for example, there are two methods: using an application and using a browser. For example, an application for using the home care service system 1 can be installed and started on the caregiver terminal 20 and the care recipient terminal 30, and the service can be used by logging in by entering a user ID and password from a menu screen. Alternatively, the service can be used by starting any browser on the caregiver terminal 20 and the care recipient terminal 30 and logging in to a website dedicated to the user.

[0083] The caregiver CG can display addable services on the caregiver terminal 20 and suggest them to the care recipient CP and his / her relative F. Meanwhile, the relative F of the care recipient CP can display addable services on the care recipient terminal 30 and request the caregiver CG to add a service.

[0084] The presentation unit 108 may further specify and present an additional service using the service required by the care recipient CP. For example, the service may be specified according to the level of care of the care recipient CP.

[0085] Furthermore, the presentation unit 108 may also present the cost of the addable service. For example, the presentation unit 108 may calculate and present the cost of a service selected from a list of a plurality of addable services presented by the presentation unit 108.

[0086] The presentation unit 108 may also check the schedule of the caregiver CG in charge of the care recipient CP, and execute a process of specifying a service that can be added depending on the availability of the schedule. If the caregiver CG has some free time in their schedule, the presentation unit 108 executes a process of specifying a service that can be added. If the caregiver CG does not have any free time in their schedule, the presentation unit 108 does not execute the process of specifying a service.

[0087] Furthermore, the presentation unit 108 may specify an addable service according to the nursing care insurance points of the care recipient CP. That is, when the total points at the current time are below the upper limit of the nursing care insurance points of the care recipient CP for the specified period, the presentation unit 108 executes a process of specifying an addable service. When the total points at the current time are not below the upper limit of the nursing care insurance points of the care recipient CP for the specified period, the presentation unit 108 does not execute the process of specifying.

[0088] According to this embodiment, the presentation unit 108 can present services that can be added on the day using the qualifications and care plan of the caregiver CG, so that additional services can be appropriately provided to the care recipient CP when there is extra time on-site, for example.

[0089] (Fourth embodiment) <Example of functional configuration> FIG. 13 is a functional block diagram logically showing the configuration of a server device 100 (information processing device) of this embodiment. The server device 100 of this embodiment is similar to any of the above embodiments except that the server device 100 has a configuration in which the judgment unit 104 notifies the business device when the criteria are not satisfied. The information processing device 100 of FIG. 13 has the same acquisition unit 102, judgment unit 104, and storage processing unit 106 as the information processing device 100 of FIG. 1, and further has a notification unit 112. The example of FIG. 13 shows an example of combination with the configuration of the information processing device 100 of the first embodiment of FIG. 1. However, the server device 100 of this embodiment may be combined with at least one of the configurations of the other embodiments to the extent that no contradiction occurs.

[0090] If the determination unit 104 determines that the criteria are not met, the notification unit 112 notifies the provider's device (the care provider terminal 10 in FIG. 6).

[0091] The notification method includes at least one of displaying the screen on the display of the care provider terminal 10, sending an e-mail or a message, and outputting a voice or an alarm sound from a speaker. At least one of the destinations of the e-mail address, the IP address of the mobile terminal, and the mobile phone number to which the e-mail or the message is to be sent may be registered in advance.

[0092] Examples of notification timing include, but are not limited to, the following: (1) When the caregiver CG visits the home of the care recipient CP and the assessment result is obtained (2) Periodically (fixed time, daily, weekly, monthly)

[0093] In the above case (1), when the determination unit 104 determines that the criteria are not satisfied, it passes the determination result to the notification unit 112. Then, upon receiving the determination result from the determination unit 104, the notification unit 112 identifies the corresponding care provider and notifies the care provider terminal 10 of the care provider.

[0094] In the above case (2), after the memory processing unit 106 stores the judgment result of the judgment unit 104 in the management information database 110, the notification unit 112 periodically checks the management information database 110. The notification unit 112 searches the management information database 110 for records indicating that the judgment result does not meet the criteria. For example, the notification unit 112 extracts a record whose eligible person flag is 0. The notification unit 112 then identifies the caregiver ID of that record. Furthermore, the notification unit 112 identifies the care provider to which the caregiver ID belongs. The notification unit 112 then notifies the care provider terminal 10 of the identified care provider.

[0095] According to this embodiment, the notification unit 112 can notify the care provider terminal 10 of the care provider when the judgment result of the judgment unit 104 does not satisfy the standard, so that the care provider can know of fraudulent acts such as impersonation of a caregiver CG. The care provider can take appropriate measures upon receiving the notification.

[0096] Fifth embodiment <Example of functional configuration> FIG. 14 is a functional block diagram logically showing the configuration of the server device 100 (information processing device) of this embodiment. The server device 100 of this embodiment is similar to any of the above-mentioned embodiments except that it has a configuration for recording the care content performed on the day. The information processing device 100 of FIG. 14 has the same acquisition unit 102, judgment unit 104, and storage processing unit 106 as the information processing device 100 of FIG. 1, and further has a reception unit 114. The example of FIG. 14 shows an example combined with the configuration of the information processing device 100 of the first embodiment of FIG. 1. However, the server device 100 of this embodiment may be combined with at least one of the configurations of the other embodiments to the extent that no contradiction occurs.

[0097] The reception unit 114 receives information indicating the content of the work performed on that day. The storage processing unit 106 stores information indicating the accepted service content in the management information database 110 as care history information 150. The determination unit 104 determines whether the job content corresponds to the qualification of the caregiver CG. The storage processing unit 106 stores the determination result in the management information database 110 .

[0098] The information indicating the work content includes at least the care items.

[0099] The determination unit 104 refers to the qualification-specific care information 130 in FIG. 7, acquires the qualification corresponding to the received care item, and determines whether the level of the qualification of the caregiver CG satisfies the standard of the acquired qualification.

[0100] The reception unit 114 may receive, for example, responses to a questionnaire regarding the care content or the caregiver CG from the care recipient CP or a relative F of the care recipient CP. For example, a questionnaire response screen may be displayed on the care recipient terminal 30 to receive the responses. The responses to the questionnaire may be received in either a multiple choice format or a free description format. Text data entered in the free description field may be recorded as is in the care history information 150 described later.

[0101] The determination unit 104 may tally up the responses to the questionnaire and score them for each caregiver CG. For example, the satisfaction level for each care item may be selected from multiple levels (e.g., satisfied, somewhat satisfied, normal, somewhat dissatisfied, dissatisfied, etc.), and scores may be assigned to each level and tallied to calculate the customer satisfaction level for each caregiver CG.

[0102] The scoring results are preferably viewable at least by the care manager CM on the care provider terminal 10. Furthermore, the caregiver CG may be able to view them on the caregiver terminal 20. Furthermore, the care recipient CP or the care recipient CP's relative F may be able to view the results as an evaluation of each caregiver CG on the care recipient terminal 30, and may be able to specify the caregiver CG they would like to visit next time onwards.

[0103] The acquiring unit 102 further acquires care information of the care recipient CP. The acquired information includes, for example, the visit date and time, the name of the care recipient CP, the care item, the name of the visiting caregiver CG, the start time and end time of the work, a report from the caregiver CG, and the voice of the care recipient CP. The storage processor 106 stores the care history as care history information 150 in the management information database 110 for each care recipient CP.

[0104] The report from the caregiver CG and the voice of the care recipient CP can be received by the reception unit 114 .

[0105] The caregiver CG report can be input via an input screen of the caregiver terminal 20. The caregiver terminal 20 accepts the report input by the care recipient CP and transmits it to the server device 100. Alternatively, the report may be uploaded to a web page dedicated to the user.

[0106] The voice of the care recipient CP can be input by the care recipient CP or a relative F of the care recipient CP from an input screen of the care recipient terminal 30. The voice of the care recipient CP may be received in the form of a questionnaire as described above, or may be freely written. The care recipient terminal 30 receives the voice of the care recipient CP input by the care recipient CP or a relative F of the care recipient CP, and transmits it to the server device 100. Alternatively, a report may be uploaded to a web page dedicated to the user.

[0107] FIG. 15 is a diagram showing an example of the data structure of the care history information 150. As shown in FIG. The care history information 150 includes, but is not limited to, the date, the name of the cared for CP, the care item, the name of the visiting caregiver CG, the start and end times of the work, a report from the caregiver CG, and the voice of the cared for CP.

[0108] The care history information 150 may be displayed on the care provider terminal 10, the caregiver terminal 20, and the care recipient terminal 30. In other words, the care manager CM, the caregiver CG, the care recipient CP, and the relative F of the care recipient CP can view the care history information 150.

[0109] According to this embodiment, the storage processing unit 106 accumulates the history of care information, so that the care manager CM, the caregiver CG, the care recipient CP, and the relatives F of the care recipient CP can view the care history information 150 using the care provider terminal 10, the caregiver terminal 20, and the care recipient terminal 30. This ensures the safety and security of the care recipient CP. Furthermore, the relatives F of the care recipient CP can also check the security of the home care.

[0110] Sixth embodiment <Example of functional configuration> FIG. 16 is a functional block diagram logically showing the configuration of the server device 100 (information processing device) of this embodiment. The server device 100 of this embodiment is similar to the above-mentioned sixth embodiment, except that it has a configuration for identifying a care situation using an image from a camera. The information processing device 100 of FIG. 16 has the same acquisition unit 102, determination unit 104, storage processing unit 106, and reception unit 114 as the server device 100 of FIG. 14, and further has an identification unit 116. The example of FIG. 16 shows an example of combination with the configuration of the information processing device 100 of the first embodiment of FIG. 1. However, the server device 100 of this embodiment may be combined with at least one of the configurations of the other embodiments to the extent that no contradiction occurs.

[0111] The identification unit 116 identifies the care situation by using the image from the camera. The receiving unit 114 receives the information indicating the care situation identified by the identifying unit 116 as information indicating the work content performed on that day. The received information is stored in the management information database 110 as care history information 150 by the storage processing unit 106.

[0112] The information indicating the care situation includes, for example, information indicating the content of the care work actually performed, information indicating whether or not work corresponding to the care items included in the care plan has been performed, and information indicating whether or not any actions or behaviors unrelated to care, such as fraudulent or criminal acts, have been performed. Furthermore, the information indicating the care situation may include an image of the care situation.

[0113] A wearable camera may be used to acquire images of the care situation. For example, the caregiver CG may wear a wearable camera and capture the state of the care recipient CP while providing care. Alternatively, the care recipient CP may wear a wearable camera and capture the state of the caregiver CG while providing care. The acquisition unit 102 may acquire biological information of the caregiver CG using the wearable camera.

[0114] The method of identifying the care situation is exemplified as follows, but is not limited to these. A combination of the following methods may be used. (1) Characteristic information on the characteristic motions and characteristic item images (for example, for tooth brushing, items such as a toothbrush, toothpaste, cup, and tray) of the work corresponding to each care item is registered in advance in the management information database 110 as care work content information (not shown), and the work is identified from the captured image by image analysis. That is, the care work content is identified as information indicating the care situation. (2) Search and identify by image analysis whether the captured image contains characteristic information of the tasks of the care items included in the care plan. That is, information indicating whether the tasks of the care items included in the care plan are being performed is identified as information indicating the care status. (3) Feature information of other actions to be monitored that are not related to care work is registered in advance in the management information database 110 as information on actions to be monitored, and other actions are detected from captured images by image analysis. Actions to be monitored include, for example, conversation content, resting, violence, abusive language, ignoring, theft, criminal acts, etc. As the care situation, information indicating that an action unrelated to care, for example, a fraudulent act or a criminal act is being performed, or that such an act is not being performed, may be specified.

[0115] In addition, the caregiver CG and the care recipient CP may be made to speak about the care they are providing (such as "I'm brushing my teeth now" or "I'm going for a walk now"), and the identification unit 116 may collect this voice and identify information indicating the care situation through voice analysis processing.

[0116] The storage processing unit 106 may store the image of the care situation received by the receiving unit 114 in the management information database 110. Alternatively, the image may be transmitted to the care provider terminal 10 or the care recipient terminal 30 by the authentication terminal 5 or other communication means (not shown). Video distribution may be performed in real time during the care time. However, the video distribution may be delayed. The care recipient CP or a relative F of the care recipient CP may be able to view the image on a user-specific web page using the care recipient terminal 30.

[0117] Then, the determining unit 104 determines whether or not the identified care situation matches the care plan.

[0118] For example, the notification unit 112 may notify the care provider when the determination unit 104 determines that the care situation does not match the care plan. The notification method may be the same as that of the fourth embodiment.

[0119] According to the present embodiment, the identification unit 116 identifies the care situation using the image of the camera, so that the image can be left as evidence, which serves as a deterrent to fraudulent acts. The care recipient CP and the relative F of the care recipient CP can receive home care with more peace of mind.

[0120] Although the embodiments of the present invention have been described above with reference to the drawings, these are merely examples of the present invention, and various configurations other than those described above can also be adopted.

[0121] For example, instead of using the authentication terminal 5, the caregiver terminal 20 of the caregiver CG may be used to perform fingerprint authentication or face authentication processing. The caregiver terminal 20 may have a GPS receiver and receive the current location from a GPS (Global Positioning System) positioning system and transmit it to the server device 100 together with the biometric information. However, the position information positioning system is not limited to this. Other positioning systems (such as QZSS (Quasi-Zenith Satellite System)) may also be used.

[0122] The determination unit 104 may determine whether the acquired location information matches the address of the care recipient CP to be visited. The storage processing unit 106 may store the determination result in the management information database 110 together with the acquired location information.

[0123] A camera may be installed on the bed of the care recipient CP. Using the image from the camera, a facial image or the like may be acquired as biological information of the visiting caregiver CG, and transmitted to the server device 100. Images may be taken periodically.

[0124] Although the present invention has been described above with reference to the embodiments and examples, the present invention is not limited to the above-mentioned embodiments and examples. Various modifications that can be understood by those skilled in the art can be made to the configuration and details of the present invention within the scope of the present invention. In the present invention, when information about a user is acquired and used, this shall be done lawfully.

[0125] A part or all of the above-described embodiments can be described as, but are not limited to, the following supplementary notes. 1. A method for acquiring biometric information of visiting caregivers; a determination means for reading out the qualification of the caregiver corresponding to the acquired vital information from a storage means that stores the vital information and the qualification in association with each other, and determining whether the qualification satisfies a standard; and a storage processing means for storing the determination result in a storage means. 2. In the information processing device according to 1., According to the nursing care plan for the day, nursing care information indicating the level of the qualification is determined, The information processing device, wherein the determination means determines whether the qualification of the caregiver satisfies the qualification level. 3. In the information processing device according to 2., The information processing device further comprises a presentation means for identifying and presenting additional services that can be added corresponding to the qualifications of the caregiver, using the qualification levels and care plans defined for each type of care. 4. In the information processing device according to 3., The presenting means further identifies and presents an addable service using the service required by the care recipient. 5. In the information processing device according to any one of 1. to 4., The acquisition means further acquires care information of the care recipient, The storage processing means stores a history of care for each care recipient in the storage means. 6. In the information processing device according to any one of 1. to 5., The information processing device further comprises a notification means for notifying a device of a business operator when the criteria are not satisfied in the determination means. 7. In the information processing device according to any one of 1. to 6., Further comprising a reception means for receiving information indicating the contents of the business carried out on the day, The storage processing means stores the received information indicating the business content in the storage means; The determination means determines whether the work content corresponds to the qualification of the caregiver, The storage processing means stores the determination result in the storage means. 8. In the information processing device according to 7., Further comprising a means for identifying a care situation using an image from the camera; The receiving means receives the care situation identified by the identifying means. 9. In the information processing device according to 8., The determination means is an information processing device that determines whether the identified care situation matches a care plan.

[0126] 10. A biometric information acquisition device for acquiring biometric information of a caregiver at a visit; A server device; Equipped with The server device includes: An acquisition means for acquiring biological information of the visiting caregiver using the biological information acquisition device; a determination means for reading out the qualification of the caregiver corresponding to the acquired vital information from a storage means that stores the vital information and the qualification in association with each other, and determining whether the qualification satisfies a standard; A home care service system comprising: a memory processing means for storing the determination result in a memory means. 11. In the home care service system described in 10., According to the nursing care plan for the day, nursing care information indicating the level of the qualification is determined, A home care service system, wherein the determination means of the server device determines whether the qualifications of the caregiver satisfy the qualification level. 12. In the home care service system according to 11., The server device includes: The home care service system further comprises a presentation means for identifying and presenting additional services that correspond to the qualifications of the caregiver using the qualification levels and care plans defined for each type of care. 13. In the home care service system described in 12., The presentation means of the server device further identifies and presents additional services that can be added using services required by the care recipient. 14. In the home care service system according to any one of 10. to 13., The acquisition means of the server device further acquires care information of the care recipient, A home care service system, wherein the storage processing means of the server device stores care history in the storage means for each care recipient. 15. In the home care service system according to any one of 10. to 14., The server device includes: The home care service system further comprises a notification means for notifying a business operator's device when the criteria are not met in the determination means. 16. In the home care service system according to any one of 10. to 15., The server device further includes a receiving unit for receiving information indicating the content of the business performed on the day, The storage processing means of the server device stores the received information indicating the business content in the storage means, The determination means of the server device determines whether the work content corresponds to the qualification of the caregiver, A home care service system in which the memory processing means of the server device stores the determination result in the memory means. 17. In the home care service system according to 16., The server device further includes an identification means for identifying a care situation using an image from a camera, A home care service system, wherein the receiving means of the server device receives the care situation identified by the identifying means. 18. In the home care service system described in 17., A home care service system in which the determination means of the server device determines whether the identified care situation matches a care plan.

[0127] 19. An information processing device, Obtaining the biometric information of visiting caregivers, read out the qualification of the caregiver corresponding to the acquired vital information from a storage means that stores the vital information and the qualification in association with each other, and determine whether or not the qualification satisfies a standard; The information processing method further comprises storing the determination result in a storage means. 20. In the information processing method according to 19., According to the nursing care plan for the day, nursing care information indicating the level of the qualification is determined, The information processing device, An information processing method for determining whether the qualifications of the caregiver meet the qualification level. 21. In the information processing method according to 20., The information processing device further comprises: An information processing method that identifies and presents additional services that correspond to the qualifications of the caregiver using the qualification levels and care plans defined for each type of care. 22. In the information processing method according to 21., The information processing device, Furthermore, the information processing method uses the services required by the care recipient to identify and present additional services that can be added. 23. In the information processing method according to any one of 19. to 22., The information processing device, Obtain more information about the care recipient's care; The information processing method further comprises storing a care history for each care recipient in the storage means. 24. In the information processing method according to any one of 19. to 23., The information processing device further comprises: When the criteria are not met, a notification is sent to the business operator's device. 25. In the information processing method according to any one of 19. to 24., The information processing device further comprises: Accept information indicating the work carried out on that day, storing information indicating the accepted business content in the storage means; determining whether the work content corresponds to the qualifications of the caregiver; and storing the determination result in the storage means. 26. In the information processing method according to 25., The information processing device further comprises: Using camera images, we identify the care situation, An information processing method that accepts the identified care situation. 27. In the information processing method according to 26., The information processing device, An information processing method for determining whether the identified care situation matches a care plan.

[0128] 28. To the computer, Procedures for obtaining biometric information of visiting caregivers; A step of reading out the qualifications of the caregiver corresponding to the acquired vital information from a storage means that stores the vital information and the qualifications in association with each other, and determining whether or not the qualifications satisfy a standard; A program for executing a procedure for storing the judgment result in a storage means. 29. In the program according to 28., According to the nursing care plan for the day, nursing care information indicating the level of the qualification is determined, A program for causing a computer to execute a procedure for determining whether the qualifications of the caregiver satisfy the qualification level. 30. In the program described in 29., Furthermore, the program causes a computer to execute a procedure for identifying and presenting additional services that correspond to the qualifications of the caregiver using the qualification levels and care plans defined for each type of care. 31. In the program according to 30., Furthermore, a program for causing a computer to execute a procedure for identifying and presenting additional services that can be added using services required by the care recipient. 32. In the program according to any one of 28. to 31., obtaining further information about the care recipient's care; A program for causing a computer to execute a procedure for storing a care history for each care recipient in the storage means. 33. In the program according to any one of 28. to 32., If the criteria are not met, the program causes the computer to execute a procedure for notifying the business operator's device. 34. In the program according to any one of 28. to 33., A procedure for accepting information indicating the work performed on the day; a step of storing information indicating the accepted business content in the storage means; determining whether the work corresponds to the qualifications of the caregiver; A program for causing a computer to execute a procedure for storing the determination result in the storage means. 35. In the program according to 34., A procedure for identifying care situations using camera images; A program for causing a computer to execute a procedure for accepting the identified care situation. 36. In the program according to 35., A program for causing a computer to execute a procedure for determining whether the identified care situation matches a care plan. [Explanation of symbols]

[0129] 1. Home care service system 3. Communication Network 5 Authentication terminal 10 Care provider terminal 20 Caregiver terminal 30 Care recipient terminal 50 Qualification holder database 100 Information processing device (server device) 200 Linkage Device 102 Acquisition Department 104 Judgment section 106 Memory Processing Unit 108 Presentation section 112 Notification Department 114 Reception Department 116 Specific section 110 Management Information Database 120 Qualification holder database 130 Nursing Care Information by Qualification 132 Qualification information by item 140 Nursing care plan information 150 Nursing care history information 1000 Computers 1010 Bus 1020 Processor 1030 Memory 1040 Storage Device 1050 Input / Output Interface 1060 Network Interface

Claims

1. A means for acquiring biometric information of a visiting caregiver; a determination means for reading, from a storage means in which the biometric information of the caregiver and the qualifications are stored in advance in association with each other, the qualifications of the caregiver that correspond to the acquired biometric information and that are stored in advance in the storage means, and determining whether or not the qualifications satisfy a standard; and a storage processing means for storing the result of the determination in a storage means.

2. 2. The information processing device according to claim 1, Nursing care information is provided that indicates the level of the qualifications required for the nursing care items included in the nursing care content of the day, The determination means is an information processing device that determines whether the qualifications of the caregiver satisfy the level of the qualifications required for the care item included in the care content of the day.

3. 3. The information processing device according to claim 2, The information processing device further comprises a presentation means for identifying and presenting additional services that can be added corresponding to the qualifications of the caregiver, using the qualification levels and care plans defined for each type of care.

4. 4. The information processing device according to claim 3, The presenting means further identifies and presents an addable service using the service required by the care recipient.

5. 5. The information processing device according to claim 1, The acquisition means further acquires care information of the care recipient, The storage processing means stores a history of care for each care recipient in the storage means.

6. 6. The information processing device according to claim 1, The information processing device further comprises a notification means for notifying a device of a business operator when the criteria are not satisfied in the determination means.

7. 7. The information processing device according to claim 1, Further comprising a reception means for receiving information indicating the contents of the business carried out on the day, The storage processing means stores the received information indicating the business content in the storage means; The determination means determines whether the work content corresponds to the qualification of the caregiver, The information processing apparatus, wherein the storage processing means stores in the storage means a result of the determination as to whether the work content corresponds to the qualifications of the caregiver.

8. a biometric information acquisition device that acquires biometric information of a caregiver at a visit location; A server device; Equipped with The server device includes: An acquisition means for acquiring biological information of the visiting caregiver using the biological information acquisition device; a determination means for reading, from a storage means in which the biometric information of the caregiver and the qualifications are stored in advance in association with each other, the qualifications of the caregiver that correspond to the acquired biometric information and that are stored in advance in the storage means, and determining whether or not the qualifications satisfy a standard; A home care service system comprising: a memory processing means for storing the result of the judgment in a memory means.

9. An information processing device, Obtaining the biometric information of visiting caregivers, read out, from a storage means in which the biometric information of the caregiver and the qualifications are stored in advance in association with each other, the qualifications of the caregiver that correspond to the acquired biometric information and that are associated with the biometric information stored in advance in the storage means, and determine whether or not the qualifications satisfy a standard; The information processing method further comprises storing the result of the determination in a storage means.

10. On the computer, Procedures for obtaining biometric information of visiting caregivers; A step of reading, from a storage means in which the biometric information of the caregiver and the qualifications are stored in advance in association with each other, the qualifications of the caregiver that correspond to the acquired biometric information and that are stored in advance in the storage means, and determining whether or not the qualifications satisfy a standard; A program for executing a procedure for storing the result of the judgment in a storage means.

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