Processing system, processing method, and program

Abstract

To reduce inconvenience that may occur in a mechanical home delivery box.SOLUTION: The present invention provides a processing system including: a first acquisition unit that acquires authentication information of a user on the basis of an input from the user; a second acquisition unit that acquires user specification information specified by correlation of the acquired authentication information and a prestored registration authentication information; and a control unit that performs processing according to an attribute of the user specified by the acquired user specification information, with respect to a plurality of boxes capable of storing an article.SELECTED DRAWING: Figure 6

Description

[Technical field]

[0001] The present invention relates to a processing system, a processing method, and a program. [Background technology]

[0002] Patent Documents 1 and 2 disclose a method for controlling an electronic delivery box. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2017-64025 A [Patent Document 2] JP 2003-276849 A Summary of the Invention [Problem to be solved by the invention]

[0004] For example, the process flow for a mechanical delivery box is as follows: First, the delivery company places a package in the open box, and then operates the device to set an unlock password. The delivery company then writes the box identification information of the box in which the package was placed and the set unlock password on a form such as a non-delivery notice, and places the form in the mailbox of the delivery address.

[0005] When the recipient recognizes based on the paper that the package is stored in the delivery box, the recipient unlocks the box identified by the box identification information written on the paper with the unlock password written on the paper and takes out the package.

[0006] In such a case, there is a risk that a third party may illegally obtain the paper that has been placed in the mailbox and illegally remove the package from the delivery box. An object of the present invention is to reduce the above-mentioned inconveniences that may occur in mechanical delivery boxes. [Means for solving the problem]

[0007] According to the present invention, a storage processing means for acquiring box identification information for identifying a box into which a package has been stored, an unlock password set for the box, and recipient information specifying a recipient of the package by user identification information, and recording the acquired information in the storage information stored in the storage means; A user specific information acquisition means for acquiring the user specific information based on a user input; a take-out processing means for outputting take-out guidance information including the box identification information and the unlock password linked to the acquired user identification information when the acquired user identification information is recorded in the take-in information; A processing system is provided having:

[0008] Further, according to the present invention, The computer obtaining box identification information for identifying a box into which the package is stored, an unlock password set for the box, and recipient information specifying a recipient of the package by user identification information, and recording these in the storage information stored in the storage means; obtaining the user specific information based on a user input; A processing method is provided in which, when the acquired user identification information is recorded in the inventory information, exit guidance information including the box identification information and the unlock password linked to the acquired user identification information is output.

[0009] Further, according to the present invention, Computer, a storage processing means for acquiring box identification information for identifying a box into which a package has been stored, an unlock password set for the box, and recipient information for designating a recipient of the package by user identification information, and recording the acquired information in the storage information stored in the storage means;

[0010] A user identification information acquisition means for acquiring the user identification information based on a user input; a take-out processing means for outputting take-out guidance information including the box identification information and the unlock password linked to the acquired user identification information when the acquired user identification information is recorded in the take-in information; A program is provided to function as a Effect of the Invention

[0011] According to the present invention, it is possible to reduce inconveniences that may arise in mechanical delivery boxes. [Brief description of the drawings]

[0012] [Figure 1] FIG. 2 is a diagram showing an example of installation of the processing system according to the present embodiment. [Diagram 2] FIG. 1 is a diagram illustrating an example of a hardware configuration of a processing system according to an embodiment of the present invention. [Diagram 3] FIG. 2 is a functional block diagram of a processing system according to an embodiment of the present invention; [Figure 4] FIG. 2 is a diagram illustrating an example of information processed by the processing system of the present embodiment. [Diagram 5] FIG. 2 is a diagram illustrating an example of information processed by the processing system of the present embodiment. [Figure 6] 4 is a flowchart showing an example of a process flow of the processing system of the present embodiment. [Figure 7] 4 is a flowchart showing an example of a process flow of the processing system of the present embodiment. [Figure 8] 4 is a flowchart showing an example of a process flow of the processing system of the present embodiment. [Figure 9] 4 is a flowchart showing an example of a process flow of the processing system of the present embodiment. [Figure 10] 4 is a flowchart showing an example of a process flow of the processing system of the present embodiment. [Figure 11] 4 is an example of a UI screen output by the processing system of the present embodiment. [Figure 12] 4 is an example of a UI screen output by the processing system of the present embodiment. [Figure 13] 4 is a flowchart showing an example of a process flow of the processing system of the present embodiment. [Figure 14] 4 is an example of a UI screen output by the processing system of the present embodiment. [Figure 15] 4 is an example of a UI screen output by the processing system of the present embodiment. [Figure 16] 4 is an example of a UI screen output by the processing system of the present embodiment. [Figure 17] 4 is a flowchart showing an example of a process flow of the processing system of the present embodiment. [Figure 18] FIG. 2 is a diagram illustrating an example of information processed by the processing system of the present embodiment. [Figure 19] FIG. 2 is a diagram showing an example of installation of the processing system according to the present embodiment. [Figure 20] FIG. 2 is a functional block diagram of a processing system according to an embodiment of the present invention; [Figure 21] 4 is a flowchart showing an example of a process flow of the processing system of the present embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0013] <First embodiment> "Overview and Overview of Processing System 10" First, an overall view and overview of the processing system 10 of this embodiment will be described with reference to FIG. 1. The processing system 10 is installed near a mechanical delivery box 20. The delivery box 20 is installed in an apartment building and used by multiple residents, and has multiple boxes for storing packages. In the illustrated example, the delivery box 20 has four boxes, but is not limited to this. The installation location of the delivery box 20 is a design matter, and it is installed, for example, in front of the door or at the entrance of the apartment building. There are no particular limitations on the configuration of the mechanical delivery box 20, and any configuration can be adopted.

[0014] The processing system 10 receives various inputs from residents who use the delivery box 20, delivery companies, etc., and manages the delivery box 20 based on the input information.

[0015] First, the processing system 10 receives input of authentication information from a delivery company that will store a package in the delivery box 20, and performs user authentication. If the authentication is successful, it outputs guidance information for storing the package in the delivery box 20, and receives various inputs. Based on the inputs, the processing system 10 then obtains box identification information that identifies the box in which the package has been stored, an unlock password set for the box, and recipient information that specifies the recipient of the package by a room number or the like, and records these in the storage information.

[0016] The processing system 10 also accepts input of authentication information from residents of the apartment complex and performs user authentication. The resident inputs the authentication information to the processing system 10 at any time, for example, when returning home. If the authentication is successful, the processing system 10 refers to the above-mentioned storage information and checks whether a package addressed to the resident is stored in the delivery box 20. If the package is stored, the processing system 10 obtains box identification information and an unlock password from the storage information and notifies them. When the resident recognizes based on the notification that a package is stored in the delivery box 20, he or she unlocks the box identified by the notified box identification information with the notified unlock password and removes the package from inside.

[0017] Such a processing system 10 can improve the security of the exchange of box identification information and unlock password between the delivery company and the resident, thereby reducing the occurrence of inconveniences such as unauthorized acquisition of the information by a third party and unauthorized removal of packages.

[0018] Furthermore, the processing system 10 can grasp and manage the usage status of each box based on notifications from users. This makes it possible to detect boxes that are being used without permission without notifying the processing system 10. By detecting such unauthorized use, it becomes possible to detect fraudulent use, such as use by residents as lockers or storage rooms, occupancy where a box is locked even when no luggage is stored to prevent others from using it, and use by unauthorized persons who do not have the proper authority and do not pass authentication. It also becomes possible to detect inappropriate use, such as leaving received luggage in the box for a long period of time without picking it up.

[0019] "Hardware configuration of processing system 10" Next, an example of the hardware configuration of the processing system 10 will be described. The functional units of the processing system 10 of this embodiment are realized by any combination of hardware and software, centering on a CPU (Central Processing Unit) of any computer, memory, programs loaded into the memory, a storage unit such as a hard disk for storing the programs (programs stored beforehand at the stage of shipping the device, as well as programs downloaded from storage media such as CDs (Compact Discs) or servers on the Internet, can be stored), and a network connection interface. Those skilled in the art will understand that there are various variations in the methods and devices for realizing the above.

[0020] 2 is a block diagram illustrating a hardware configuration of a processing system 10 of this embodiment. As shown in FIG. 2, the processing system 10 has a processor 1A, a memory 2A, an input / output interface 3A, a peripheral circuit 4A, and a bus 5A. The peripheral circuit 4A includes various modules. The peripheral circuit 4A may not be included. The processing system 10 may be configured as one device that is physically and / or logically integrated, or may be configured as multiple devices that are physically and / or logically separated. When the processing system 10 is configured as multiple devices that are physically and / or logically separated, each of the multiple devices may have the above hardware configuration.

[0021] The bus 5A is a data transmission path for the processor 1A, memory 2A, peripheral circuit 4A, and input / output interface 3A to transmit and receive data to each other. The processor 1A is an arithmetic processing device such as a CPU or a GPU (Graphics Processing Unit). The memory 2A is a memory such as a RAM (Random Access Memory) or a ROM (Read Only Memory). The input / output interface 3A includes an interface for acquiring information from an input device, an external device, an external server, an external sensor, a camera, etc., and an interface for outputting information to an output device, an external device, an external server, etc. Examples of the input device include a keyboard, a mouse, a microphone, a touch panel, a physical button, a camera, etc. Examples of the output device include a display, a speaker, a printer, a mailer, etc. The processor 1A can issue commands to each module and perform calculations based on the results of those calculations.

[0022] "Functional configuration of processing system 10" Next, the functional configuration of the processing system 10 will be described. An example of a functional block diagram of the processing system 10 is shown in Fig. 3. As shown in the figure, the processing system 10 has an entry processing unit 11, a user identification information acquisition unit 12, an exit processing unit 13, a manager response unit 14, and a storage unit 15. Note that the processing system 10 does not need to have the storage unit 15. In this case, an external device configured to be able to communicate with the processing system 10 has the storage unit 15.

[0023] The user identification information acquisition unit 12 performs user authentication based on the user input, and acquires user identification information of the user who has been successfully authenticated. For example, when the user identification information acquisition unit 12 accepts the input of authentication information from the user, it refers to the user information in which the authentication information and the user identification information are linked and recorded, and determines whether the input authentication information is recorded in the user information. If the information is recorded (authentication successful), the user identification information acquisition unit 12 acquires the user identification information linked to the input authentication information. On the other hand, if the information is not recorded (authentication failed), the user identification information acquisition unit 12 performs error processing, such as notifying that the authentication has failed.

[0024] The user information is stored in the storage unit 15. An example of the user information is shown in Fig. 4. In the example shown, the name, authentication information, user identification information, and attributes are linked to one another.

[0025] The user identification information is information for identifying a user of the processing system 10 by a room number in an apartment building, identification information of a delivery company, a role in an apartment building (manager), or the like.

[0026] The authentication information is information for authenticating a user, and may be biometric information, information such as a password or an ID (identifier) ​​consisting of an arrangement of numbers, letters, symbols, etc., or other information. Examples of biometric information include, but are not limited to, a face image, a fingerprint, a voiceprint, and an iris.

[0027] Such input of authentication information is realized using an input device such as a camera, a sensor, a reader that wirelessly communicates with an IC chip, a code reader that reads information from a code such as a one-dimensional code or a two-dimensional code, a touch panel, etc. The processing system 10 may be provided with such an input device, or may be provided with a means for connecting to such an input device.

[0028] The attribute is information indicating the attribute of each user. Examples of the attribute include, but are not limited to, a resident, a delivery person, and a manager.

[0029] The user information may not include some of the information exemplified here, or may include other information, such as, but not limited to, contact information such as a telephone number and an email address.

[0030] 3, the receiving processing unit 11 executes various processes related to receiving the package into the delivery box 20. For example, the receiving processing unit 11 acquires box identification information for identifying the box into which the package has been received, an unlock password set for the box, and recipient information specifying the recipient of the package by user identification information, and records these in the receiving information stored in the storage unit 15.

[0031] An example of the entry information is shown in Fig. 5. In the example shown, box identification information, usage status, unlock password, entry person information, recipient information, and entry date and time are linked to each other.

[0032] The box identification information is information for identifying each of the multiple boxes included in the delivery box 20. In the illustrated example, the box identification information is a number, but is not limited to this.

[0033] The usage status is information indicating whether each box is in use or not.

[0034] The unlock password is a password for unlocking a box that is set for each box.

[0035] The receiver information is information that indicates the person who received the package contained in each box, and is indicated by, for example, the above-mentioned user identification information.

[0036] The recipient information is information that indicates the recipient of the package contained in each box, and is indicated by, for example, the above-mentioned user identification information.

[0037] The storage date and time is the date and time when the package was stored in each box.

[0038] The inventory information may not include some of the information exemplified here, or may include other information. For example, it may include information identifying the apartment building in which the delivery box 20 is installed (such as the name or address).

[0039] Specific examples of the process in which the warehousing processing unit 11 acquires these pieces of information and updates the warehousing information, as well as other processes executed by the warehousing processing unit 11, will be described in detail below with reference to flowcharts.

[0040] Returning to Fig. 3, the output processing unit 13 executes various processes related to the output of parcels from the delivery box 20. For example, the output processing unit 13 checks whether the user identification information acquired by the user identification information acquisition unit 12 is recorded in the input information (see Fig. 5) as recipient information, and if recorded, outputs output guidance information including the box identification information and the unlock password linked to the user identification information. The output of information is realized via any output device such as a display, a speaker, a projection device, etc.

[0041] Specific examples of the process executed by the outgoing processing unit 13 and other processes executed by the outgoing processing unit 13 will be described in detail below with reference to flowcharts.

[0042] The administrator handling unit 14 executes various processes for administrators. A specific example of the process executed by the administrator handling unit 14 will be described in detail below with reference to a flowchart.

[0043] Next, an example of the flow of processing by the processing system 10 will be described with reference to a flowchart.

[0044] First, the processing system 10 waits for the input of authentication information for authenticating a user. Then, upon receiving the input of the authentication information, the processing system 10 executes the process shown in the flowchart of FIG.

[0045] First, the user identification information acquisition unit 12 executes an authentication process using the input authentication information (S10). Specifically, the user identification information acquisition unit 12 refers to user information (see FIG. 4) in which the authentication information and the user identification information are linked and recorded, and determines whether the input authentication information is recorded in the user information.

[0046] If it is recorded, that is, if the authentication is successful (Yes in S11), the user identification information acquisition unit 12 acquires the user identification information linked to the input authentication information. Then, it executes a process according to the attributes of the user identified by the user identification information (S12). The attributes of the user are identified based on the user information (see FIG. 4).

[0047] On the other hand, if the input authentication information is not recorded in the user information, that is, if the authentication fails (No in S11), the user identification information acquisition unit 12 executes an error process (S13). For example, the user identification information acquisition unit 12 outputs information indicating that the authentication has failed via an output device.

[0048] -If the courier is authenticated- Next, an example of a process executed when a delivery company is authenticated (delivery company in S12 of FIG. 6) will be described with reference to the flowchart of FIG.

[0049] First, the warehousing processing unit 11 identifies an available box based on the warehousing information (see FIG. 5) stored in the memory unit 15 (S20). Then, if there is an identified box, i.e., an available box (Yes in S21), the warehousing processing unit 11 outputs warehousing guide information including box identification information of all the identified boxes via the output device (S22). For example, the warehousing processing unit 11 may output a message such as "Box numbers 1, 2, and 4 are available. Please store your luggage in one of them."

[0050] Then, after outputting the warehousing guidance information, the warehousing processing unit 11 accepts input of the result of the warehousing operation (S23). In this example, the result of the warehousing operation input here is either "warehousing successful" or "warehousing unsuccessful."

[0051] Input is realized via any input device such as a touch panel, physical buttons, a microphone, etc. The warehousing processing unit 11 may continue to output a predetermined notification sound (e.g., beep, beep, beep) from a predetermined timing after outputting the warehousing guidance information until input of the warehousing operation result is accepted. This can prompt the input of the warehousing operation result.

[0052] If the input result of the warehousing operation is "warehousing successful" (warehousing successful in S24), the warehousing processing unit 11 further accepts input of the box identification information of the box into which the package has been stored, the unlock password set for the box, and the recipient information that specifies the recipient of the package in the user identification information, as the result of the warehousing operation (S25). Then, the warehousing processing unit 11 records the box identification information, the unlock password, and the recipient information in the warehousing information (see FIG. 5) (S26). The warehousing processing unit 11 may change the usage status of the box in the warehousing information to "in use". The warehousing processing unit 11 may also record the user identification information acquired by the user identification information acquisition unit 12 in the process of FIG. 6 as the warehousing person information. The warehousing processing unit 11 may also record date and time information at any timing after the result of the warehousing operation to the effect that "warehousing successful" has been input, as the warehousing information.

[0053] On the other hand, if the result of the input warehousing operation is "unable to enter" (unable to enter in S24), the warehousing processing unit 11 records the box identification information specified in S20 (box identification information indicated in the warehousing guide information) as the subject of the report (S27). This makes it possible to record the box identification information of a box whose usage status differs from the usage status of each box known to the processing system 10 as the subject of the report. In this case, the warehousing processing unit 11 may change the usage status of the box identification information specified in S20 to "in use".

[0054] If there is no box specified in S20, that is, if there is no available box (No in S21), the storage processing unit 11 outputs error information (S28). For example, the storage processing unit 11 may output a message such as "There are currently no available boxes. Sorry."

[0055] Here, a modified example will be described. In the above example, the storage processing unit 11 received an input of either "successfully stored" or "unsuccessful storage" as the result of the storage operation in S23. As a modified example, the storage processing unit 11 may receive an input of box identification information of the box into which the package has been stored, or an input of "unsuccessful storage" as the result of the storage operation in S23. Then, when the storage processing unit 11 receives an input of box identification information of the box into which the package has been stored, it may receive an input of recipient information and an unlock password in S25.

[0056] Also, in the above example, the inventory processing unit 11 accepted input of recipient information at the same time as the unlock password, etc. in S25, but this is not limited to this and can accept input of recipient information at any time after outputting the guidance information.

[0057] -When a resident is authenticated- Next, an example of the process executed when a resident is authenticated (resident in S12 in FIG. 6) will be described with reference to the flowchart in FIG.

[0058] First, the outgoing processing unit 13 checks whether the user identification information acquired by the user identification information acquisition unit 12 in the process of FIG. 6 is recorded as recipient information in the incoming information (see FIG. 5) (S30).

[0059] If recorded (Yes in S30), the delivery processing unit 13 outputs delivery guidance information indicating that a package is stored in the delivery box 20 via the output device (S31). Then, the delivery processing unit 13 inquires whether or not to take out the package now, and accepts input of the answer (S32).

[0060] If the input content is “Remove now” (Remove now in S33), the outgoing processing unit 13 acquires from the incoming information the box identification information and the unlock password linked to the user identification information acquired by the user identification information acquisition unit 12 in the processing of Figure 6, and outputs outgoing guidance information including the acquired box identification information and the unlock password via the output device (S34).

[0061] Then, after outputting the leaving guidance information, the leaving processing unit 13 accepts input of the result of the leaving work (S35). In this example, the result of the leaving work input here is either "removed" or "unable to be removed."

[0062] The input is realized via any input device such as a touch panel, a physical button, a microphone, etc. The retrieval processing unit 13 may continue to output a predetermined notification sound (e.g., beep, beep, beep) from a predetermined timing after outputting the retrieval guidance information including the unlock password until input of the retrieval operation result is accepted. This makes it possible to prompt the input of the retrieval operation result.

[0063] If the input result of the shipping operation is "removed" (removed in S36), the shipping processor 13 updates the receiving information (see FIG. 5) (S37). Specifically, the shipping processor 13 changes the usage status of the box from which the package was removed to "empty" and resets the unlock password, the sender information, the recipient information, the receiving date and time, etc.

[0064] On the other hand, if the result of the retrieval operation is "unable to retrieve" (unable to retrieve in S36), the retrieval processing unit 13 does not update the entry information (see FIG. 5) and outputs error information (S38). For example, the retrieval processing unit 13 may output a message such as "Please contact the manager and have them release the lock. The phone number is 090-XXX-XXX".

[0065] If the user identification information acquired by the user identification information acquisition unit 12 in the process of Fig. 6 is not recorded as recipient information in the receiving information (see Fig. 5) (No in S30), the outgoing processing unit 13 ends the process. In this case, the outgoing processing unit 13 may output a message such as "There is no package stored in the delivery box 20."

[0066] Moreover, if the input content of S32 is "take out later" (take out after S33), the outgoing processing unit 13 ends the process.

[0067] Here, a modified example will be described. In the above example, the outgoing processing unit 13 notifies the box identification information after the input of "take out now" is made, but the outgoing processing unit 13 may notify the box identification information together with the notification that the package of S31 is stored.

[0068] Also, the process of accepting an input as to whether or not to remove the package now (the processes of S32 and S33) may be omitted, and if the answer is Yes in S30, the box identification information and the unlock password may be notified along with the fact that the package is being received.

[0069] -If the administrator is authenticated- Next, an example of the process executed when the administrator is authenticated (the administrator in S12 in FIG. 6) will be described with reference to the flowchart in FIG.

[0070] In this case, the administrator handling unit 14 outputs the box identification information recorded as the report target via an output device (S40). Note that the administrator handling unit 14 may display a menu screen and perform the process of S40 in response to receiving a predetermined input from the menu screen.

[0071] The administrator unlocks the box to be reported with a key or the like and removes the contents. This resolves the unauthorized use. If the usage status of the box identification information identified in S20 is changed to "in use" in S27, the administrator response unit 14 may change the usage status of the box identification information to "empty" in response to the notification of the report subject or in response to receiving a predetermined input from the administrator after the notification.

[0072] Next, another example of the process executed when the administrator is authenticated (the administrator in S12 of FIG. 6) will be described with reference to the flowchart of FIG.

[0073] In this case, the manager response unit 14 identifies an available box (S50) based on the inventory information (see FIG. 5) stored in the memory unit 15. Then, if there is an identified box, i.e., an available box (Yes in S51), the manager response unit 14 outputs a confirmation request to confirm the usage status of all the identified boxes via the output device (S52).

[0074] In response to the confirmation request, the manager checks whether the specified box is empty. If there is a box in use, that is, a box whose usage status differs from that recognized by the processing system 10, the manager unlocks the box with a key or the like and removes the contents. This eliminates the state of unauthorized use. It also eliminates the existence of a box whose usage status differs from that recognized by the processing system 10.

[0075] On the other hand, if the specified box, that is, an empty box, does not exist (No in S51), the administrator handling unit 14 ends the process.

[0076] The administrator handling unit 14 may display a menu screen and perform the processes of S50 to S52 in response to receiving a predetermined input from the menu screen.

[0077] Here, we will explain other processes executed by the manager response unit 14. The manager response unit 14 may obtain and output the inventory information (see FIG. 5) stored in the storage unit 15. For example, the manager response unit 14 may display a menu screen and output the inventory information (see FIG. 5) in response to receiving a predetermined input from the menu screen.

[0078] As described above, if the lock on the delivery box 20 cannot be unlocked, the resident contacts the manager to have it unlocked. When the manager receives a request from a resident to have the box unlocked, the manager can operate the processing system 10 to view the inventory information and confirm whether the box that the resident has requested to be unlocked contains a package.

[0079] Next, a description will be given of an example of a UI (user interface) screen output by the processing system 10. Note that this is merely an example and is not intended to be limiting.

[0080] FIG. 11 shows an example of a UI screen when the delivery company is authenticated.

[0081] 11(1) shows a UI screen when waiting for input of authentication information. After selecting an authentication method on the UI screen, the delivery company inputs the authentication information.

[0082] Fig. 11(2) shows a UI screen that is displayed after the delivery company is successfully authenticated. The delivery company selects the desired menu from the UI screen. Note that, although only "Deposit" is displayed as a selectable option on the UI screen, other menus may be displayed.

[0083] Fig. 11(3) is a UI screen that is displayed after "Deposit" is selected on the UI screen of Fig. 11(2). On this UI screen, the delivery company inputs the room number (user specific information) of the delivery destination of the package.

[0084] Fig. 11(4) is a UI screen that is displayed after the user identification information is input on the UI screen of Fig. 11(3). The UI screen displays storage guide information showing how to use the delivery box 20 and the box identification information of an available box.

[0085] Fig. 11(5) is a UI screen that is displayed after "OK" is selected on the UI screen of Fig. 11(4). The delivery company inputs the results of the warehousing operation on this UI screen.

[0086] Fig. 11(6) is a UI screen that is displayed after the box identification information of the received box is entered on the UI screen of Fig. 11(5). The delivery company enters the unlock password that was set on the UI screen.

[0087] FIG. 11(7) is a UI screen that is displayed after "Entry not possible" is selected on the UI screen of FIG. 11(5). The delivery company inputs the reason for entry not being possible on the UI screen. If the reason input here is "locked", the entry processing unit 11 may record the box identification information indicated in the entry guidance information as the subject of the report. If the reason input is "size did not fit", the entry processing unit 11 may not record the box identification information indicated in the entry guidance information as the subject of the report.

[0088] FIG. 12 shows an example of a UI screen when a resident is authenticated.

[0089] 12(1) shows a UI screen when waiting for authentication information to be input. After the resident selects an authentication method on the UI screen, he or she inputs authentication information.

[0090] 12(2) is a UI screen that is displayed when a resident has been successfully authenticated and a package addressed to that resident has been placed in the delivery box 20. The UI screen displays delivery guide information indicating that a package addressed to that resident has been placed in the delivery box 20 and the box identification information of the box in which the package is placed. The resident then selects on the UI screen whether or not to retrieve the package now.

[0091] Fig. 12(3) is a UI screen that is displayed after "Extract now" is selected on the UI screen of Fig. 12(2). The resident selects an authentication (two-step authentication) method on this UI screen.

[0092] Fig. 12(4) is a UI screen that is displayed after "Password" is selected on the UI screen of Fig. 12(3). The resident enters a password on this UI screen.

[0093] Fig. 12(5) is a UI screen that is displayed when a password is entered on the UI screen of Fig. 12(4) and authentication is successful. The UI screen displays withdrawal guidance information showing the unlock password. The resident then enters the results of the withdrawal operation on the UI screen.

[0094] Fig. 12(6) is a UI screen that is displayed after "No withdrawal" is selected on the UI screen of Fig. 12(5). This UI screen displays information on how to contact the manager and the contact information.

[0095] "Actions and Effects of Processing System 10" According to the processing system 10 of this embodiment, the security of the exchange of box identification information and unlock password between the delivery company and the resident can be improved. As a result, it is possible to reduce the occurrence of inconveniences such as the information being illegally obtained by a third party and the package being illegally removed.

[0096] Furthermore, according to the processing system 10 of this embodiment, the usage status of each box can be grasped and managed based on notifications from users, making it possible to detect boxes that are being used without permission without notifying the processing system 10. By detecting such unauthorized use, it becomes possible to detect fraudulent use, such as use by residents as a locker or storage room, occupancy where a box is locked even when no luggage is stored to prevent others from using it, and use by persons without legitimate authority who fail to pass authentication.

[0097] Furthermore, according to the processing system 10 of this embodiment, it is possible to receive input of the results of the warehousing operation from the delivery company. Then, based on the input, the processing system 10 can detect boxes whose usage status differs from the status of each box that is understood, that is, boxes that are being used without permission from the processing system 10. Since it is possible to detect boxes that are being used without permission, it is possible to take measures to eliminate the state of unauthorized use.

[0098] Furthermore, according to the processing system 10 of this embodiment, a request to check the usage status of boxes that are known to be available can be output to the administrator. This checking operation makes it possible to detect boxes that are being used without permission, and measures can be taken to eliminate the state of unauthorized use. Furthermore, the administrator only needs to check the usage status of boxes that are known to be available, reducing the workload.

[0099] <Second embodiment> The processing system 10 of this embodiment differs from that of the first embodiment in the configuration of the warehousing processing unit 11. Specifically, the warehousing processing unit 11 differs from that of the first embodiment in that it identifies available boxes based on warehousing information (see FIG. 5), selects one of the identified boxes, and outputs warehousing guide information including box identification information of the selected box.

[0100] Here, an example of the process executed when the delivery company is authenticated (delivery company in S12 of FIG. 6) will be described with reference to the flowchart of FIG.

[0101] First, the warehousing processing unit 11 identifies an available box based on the warehousing information (see FIG. 5) stored in the storage unit 15 (S60). Then, if there is an available box among the identified boxes (Yes in S61), the warehousing processing unit 11 selects one of the identified boxes (S62). The selection rule is a design item and is not particularly limited.

[0102] Next, the warehousing processing unit 11 outputs warehousing guidance information including the box identification information of the selected box via the output device (S63). For example, the warehousing processing unit 11 may output a message such as "Please store the package in box number 1."

[0103] Then, after outputting the warehousing guidance information, the warehousing processing unit 11 accepts input of the result of the warehousing operation (S64). In this example, the result of the warehousing operation input here is either "warehousing successful" or "warehousing unsuccessful."

[0104] The input is realized via any output device such as a touch panel, physical buttons, a microphone, etc. The warehousing processing unit 11 may continue to output a predetermined notification sound (e.g., beep, beep, beep) from a predetermined timing after outputting the warehousing guidance information until the input of the warehousing work result is accepted. This can prompt the input of the warehousing work result.

[0105] If the input result of the warehousing operation is "warehousing successful" (warehousing successful in S65), the warehousing processing unit 11 further accepts input of the unlock password set for the box and the recipient information specifying the recipient of the package in the user identification information as the result of the warehousing operation (S66). Then, the warehousing processing unit 11 records the box identification information selected in S63, the unlock password input in S66, and the recipient information in the warehousing information (see FIG. 5) (S67). The warehousing processing unit 11 may change the usage status of the box in the warehousing information to "in use". The warehousing processing unit 11 may also record the user identification information acquired by the user identification information acquisition unit 12 in the process of FIG. 6 as the warehousing person information. The warehousing processing unit 11 may also record date and time information at any timing after the input of the warehousing operation result "warehousing successful" as the warehousing information.

[0106] On the other hand, if the result of the input warehousing operation is "unable to store" (unable to store in S68), the warehousing processing unit 11 records the box identification information selected in S63 (box identification information indicated in the warehousing guide information) as the subject of the report (S68). This makes it possible to record the box identification information of a box whose usage status differs from the usage status of each box known to the processing system 10 as the subject of the report. In this case, the warehousing processing unit 11 may change the usage status of the box identification information selected in S63 to "in use".

[0107] Then, if there is a box that has not been selected in S62 among the boxes identified in S60 (Yes in S69), the inventory processing unit 11 returns to S62 to select one box and performs the same process as described above.

[0108] On the other hand, if there is no box that has not been selected in S62 among the boxes identified in S60 (No in S69), the storage processing unit 11 ends the process. In this case, the storage processing unit 11 may output a message such as "There are currently no free boxes. Sorry."

[0109] If there is no box specified in S60, that is, if there is no available box (No in S61), the storage processing unit 11 outputs error information (S70). For example, the storage processing unit 11 may output a message such as "There are currently no available boxes. Sorry."

[0110] Here, a modified example will be described. In the above example, the storage processing unit 11 accepts the input of the recipient information at the same timing as the input of the unlock password etc. in S25, but this is not limited to this, and the input of the recipient information can be accepted at any timing after the output of the guidance information.

[0111] Next, a description will be given of an example of a UI (user interface) screen output by the processing system 10. Note that this is merely an example and is not intended to be limiting.

[0112] FIG. 14 shows an example of a UI screen when the delivery company is authenticated.

[0113] 14(1) shows a UI screen when waiting for input of authentication information. After selecting an authentication method on the UI screen, the delivery company inputs the authentication information.

[0114] Fig. 14(2) shows a UI screen that is displayed after the delivery company is successfully authenticated. The delivery company selects a desired menu from the UI screen. Note that, although only "Deposit" is displayed as a selectable option on the UI screen, other menus may be displayed.

[0115] Fig. 14(3) is a UI screen that is displayed after "Deposit" is selected on the UI screen of Fig. 14(2). On this UI screen, the delivery company inputs the room number (user specific information) of the delivery destination of the package.

[0116] Fig. 14(4) is a UI screen that is displayed after the user identification information is input on the UI screen of Fig. 14(3). The UI screen displays storage guide information showing how to use the delivery box 20 and the box identification information of one box selected from the available boxes.

[0117] Fig. 14(5) is a UI screen that is displayed after "OK" is selected on the UI screen of Fig. 14(4). The UI screen displays the box identification information of one box selected from the available boxes. The delivery company then inputs the results of the receiving operation on the UI screen.

[0118] Fig. 14(6) is a UI screen that is displayed after "Store OK" is selected on the UI screen of Fig. 14(5). The delivery company inputs the unlock password that was set on the UI screen.

[0119] FIG. 14(7) is a UI screen that is displayed after "Entry not possible" is selected on the UI screen of FIG. 14(5). The delivery company inputs the reason for entry not being possible on the UI screen. If the reason input here is "locked", the entry processing unit 11 may record the box identification information indicated in the entry guidance information as the subject of the report. If the reason input is "size did not fit", the entry processing unit 11 may not record the box identification information indicated in the entry guidance information as the subject of the report.

[0120] Then, if there are any unselected boxes among the available boxes, the warehousing processing unit 11 may select one of them and display the UI screen of FIG. 14(5) again.

[0121] The storage processing unit 11 may switch the display content of the button for calling the UI screen of Fig. 14(7) displayed on the UI screen of Fig. 14(5) ("Storage not possible" in the illustrated example) depending on whether there is an unselected box among the available boxes. For example, if there is no unselected box among the available boxes, "Storage not possible" may be displayed as shown, and if there is an unselected box among the available boxes, "Change" may be displayed.

[0122] The other configurations of the processing system 10 are similar to those of the processing system 10 of the first embodiment.

[0123] According to the processing system 10 of this embodiment described above, the same effects as those of the processing system 10 of the first embodiment are achieved.

[0124] In addition, according to the processing system 10 of this embodiment, which presents available boxes one by one and accepts input of the results of the warehousing operation each time, it is possible to more efficiently detect boxes whose usage status differs from the recognized usage status of each box, i.e., boxes that are being used without permission from the processing system 10.

[0125] <Third embodiment> The processing system 10 of this embodiment differs from the first and second embodiments in the configuration of the entry processing unit 11. Specifically, the entry processing unit 11 differs from the first and second embodiments in that it determines an unlock password to be set in a box and notifies the unlock password as entry guide information together with box identification information of an empty box. The means for determining the unlock password is a design matter and is not particularly limited.

[0126] Fig. 15 shows an example of a UI screen when the delivery company is authenticated. Compared to the UI screen in Fig. 11, the UI screen in Fig. 15(4) (corresponding to the UI screen in Fig. 11(4)) differs in that it displays the unlock password determined by the inventory processing unit 11 and does not display the UI screen (Fig. 11(6)) for accepting input of the unlock password. The rest of the configuration of the UI screen is the same as that of the UI screen in Fig. 11.

[0127] Fig. 16 shows another example of the UI screen when the delivery company is authenticated. Compared to the UI screen in Fig. 14, the UI screen in Fig. 16(4) (corresponding to the UI screen in Fig. 14(4)) differs in that it displays the unlock password determined by the inventory processing unit 11 and does not display the UI screen (Fig. 14(6)) for accepting input of the unlock password. The rest of the configuration of the UI screen is the same as that of the UI screen in Fig. 14.

[0128] The other configurations of the processing system 10 are similar to those of the processing system 10 of the first and second embodiments.

[0129] According to the processing system 10 of this embodiment described above, the same effects as those of the processing systems 10 of the first and second embodiments are achieved.

[0130] Furthermore, according to the processing system 10 of this embodiment in which the processing system 10 determines the unlock password, the burden on the user in determining the unlock password can be reduced.

[0131] <Fourth embodiment> The first to third embodiments have described the processing of the processing system 10 in a case where a delivery box 20 is used when a delivery company delivers a package, but in this embodiment, the processing of the processing system 10 in a case where a delivery box 20 is used when a delivery company collects a package will be described.

[0132] If the processing system 10 has successfully authenticated the delivery company and the resident, it outputs a menu screen on which the user can select "Deposit baggage" or "Remove baggage." Then, it executes a process according to the selected menu.

[0133] Next, an example of the flow of processing by the processing system 10 will be described with reference to a flowchart.

[0134] First, the processing system 10 waits for the input of authentication information for authenticating a user. Then, when the input of the authentication information is accepted, the processing system 10 executes the process shown in the flowchart of FIG.

[0135] First, the user identification information acquisition unit 12 executes an authentication process using the input authentication information (S80). Specifically, the user identification information acquisition unit 12 refers to the user information (see FIG. 4) in which the authentication information and the user identification information are linked and recorded, and determines whether the input authentication information is recorded in the user information.

[0136] If it is recorded, that is, if the authentication is successful (Yes in S81), the user identification information acquisition unit 12 acquires the user identification information linked to the input authentication information. Then, it executes a process according to the attributes of the user identified by the user identification information (S82). The attributes of the user are identified based on the user information (see FIG. 4).

[0137] If the identified attribute is “resident” or “delivery company” (resident / delivery company in S82), the processing system 10 displays a menu screen that allows the user to select “drop off luggage” or “unload luggage” and accepts the selection (S83).

[0138] When "deposit baggage" is selected (deposit in S84), the storage processing unit 11 executes, for example, the process shown in Fig. 7 or Fig. 13. When "remove baggage" is selected (remove in S84), the storage processing unit 11 executes, for example, the process shown in Fig. 8.

[0139] On the other hand, if the identified attribute is "administrator" (administrator in S82), the administrator handling unit 14 executes the process shown in FIG. 9 or FIG. 10, for example.

[0140] If the input authentication information is not recorded in the user information, that is, if the authentication fails (No in S81), the user identification information acquisition unit 12 executes error processing (S85). For example, the user identification information acquisition unit 12 outputs information indicating that the authentication has failed via an output device.

[0141] An example of the receiving information of this embodiment is shown in Fig. 18. As shown in the figure, in the receiving information of this embodiment, the user identification information of the resident can be recorded as the receiving person information, and the user identification information of the delivery company can be recorded as the recipient information.

[0142] The other configurations of the processing system 10 are similar to those of the processing systems 10 of the first to third embodiments.

[0143] According to the processing system 10 of this embodiment described above, the same effects as those of the processing systems 10 of the first to third embodiments are achieved.

[0144] Furthermore, according to the processing system 10 of this embodiment, the delivery box 20 can be used not only when a delivery company delivers a package, but also when a delivery company collects a package, thereby improving the convenience of the delivery box 20.

[0145] <Fifth embodiment> As shown in Fig. 19, the processing system 10 of this embodiment is installed near a door 30 used for entering and exiting an apartment building (building), and controls the opening and closing of the door 30. Specifically, if the processing system 10 has successfully authenticated a resident, it opens the door 30. Then, if the processing system 10 has successfully authenticated a resident, it adjusts the timing of opening the door 30 depending on whether or not a package addressed to the successfully authenticated resident is stored in the delivery box 20. This will be described in detail below.

[0146] 20 shows an example of a functional block diagram of the processing system 10 of this embodiment. As shown in the figure, the processing system 10 has an entry processing unit 11, a user identification information acquisition unit 12, an exit processing unit 13, a manager response unit 14, a storage unit 15, and a door control unit 16. Note that the processing system 10 does not need to have the storage unit 15. In this case, an external device configured to be able to communicate with the processing system 10 has the storage unit 15.

[0147] If the authentication information input to the processing system 10 is recorded in the user information (see Figure 4) and the user's attribute is that of a resident, i.e., if the resident authentication is successful, the door control unit 16 outputs a control signal to open the door 30 to an operation control unit that controls the operation of the door 30 to allow people to enter and exit the building, thereby opening the door 30.

[0148] In addition, if the user identification information acquired by the user identification information acquisition unit 12 is not recorded in the inventory information (see Figures 5 and 18), i.e., if no parcel addressed to the resident is stored in the delivery box 20, the door control unit 16 opens the door 30 upon confirming that the user identification information is not recorded in the inventory information (see Figures 5 and 18).

[0149] On the other hand, when the user identification information acquired by the user identification information acquisition unit 12 is recorded in the storage information (see Figs. 5 and 18), i.e., when a package addressed to the resident is stored in the delivery box 20, the door control unit 16 outputs delivery guidance information and then opens the door 30 in response to receiving a specific user input. The content of the specific user input is a design decision, but an example will be described below.

[0150] Next, a description will be given of an example of the process flow of the processing system 10. The processing system 10 executes the process shown in Fig. 6. Then, if the authentication of the resident is successful (resident in S12), the processing system executes the process in Fig. 21.

[0151] First, the outgoing processing unit 13 checks whether the user identification information acquired by the user identification information acquisition unit 12 in the process of FIG. 6 is recorded as recipient information in the incoming information (see FIG. 5) (S90).

[0152] If recorded (Yes in S90), the delivery processing unit 13 outputs delivery guidance information indicating that a package is stored in the delivery box 20 via the output device (S91). Then, the delivery processing unit 13 inquires whether or not to take out the package now, and accepts input of the answer (S92).

[0153] If the input content is "Remove now" (Remove now in S93), the outgoing processing unit 13 acquires from the incoming information the box identification information and the unlock password linked to the user identification information acquired by the user identification information acquisition unit 12 in the processing of Figure 6, and outputs outgoing guidance information including the acquired box identification information and the unlock password via the output device (S94).

[0154] Then, after outputting the leaving guidance information, the leaving processing unit 13 accepts input of the result of the leaving work (S95). In this example, the result of the leaving work input here is either "removed" or "unable to be removed."

[0155] The input is realized via any input device such as a touch panel, a physical button, a microphone, etc. The retrieval processing unit 13 may continue to output a predetermined notification sound (e.g., beep, beep, beep) from a predetermined timing after outputting the retrieval guidance information including the unlock password until input of the retrieval operation result is accepted. This makes it possible to prompt the input of the retrieval operation result.

[0156] If the input result of the shipping operation is "removed" (removed in S96), the shipping processor 13 updates the receiving information (see FIG. 5) (S97). Specifically, the shipping processor 13 changes the usage status of the box from which the package was removed to "empty" and resets the unlock password, the sender information, the recipient information, the receiving date and time, etc.

[0157] Then, in response to the user input indicating that the item has been removed, the door control unit 16 outputs a control signal for opening the door 30 to an operation control unit that controls the operation of the door 30, thereby opening the door 30 (S100). Note that the order of the processes in S97 and S100 is not limited to the example shown in the figure.

[0158] On the other hand, if the result of the retrieval operation is "unable to retrieve" (unable to retrieve in S96), the retrieval processing unit 13 does not update the receiving information (see FIG. 5) and outputs error information (S98). For example, the retrieval processing unit 13 may output a message such as "Please contact the manager and have them release the lock. The phone number is 090-XXX-XXX". After outputting the error information, the retrieval processing unit 13 then accepts a user input indicating that the contents have been confirmed (S99).

[0159] In response to a user input indicating that the contents of the error information have been confirmed, the door control unit 16 outputs a control signal for opening the door 30 to an operation control unit that controls the operation of the door 30, thereby opening the door 30 (S100).

[0160] In addition, if the user identification information acquired by the user identification information acquisition unit 12 in the processing of Figure 6 is not recorded as recipient information in the inventory information (see Figure 5) (No in S90), the door control unit 16, upon confirming that it is not recorded, outputs a control signal to open the door 30 to the operation control unit that controls the operation of the door 30, thereby opening the door 30 (S100).

[0161] Furthermore, if the input in S32 is “take out later” (take out after S93), the door control unit 16 outputs a control signal to open the door 30 to the operation control unit that controls the operation of the door 30 in response to the user input of “take out later”, thereby opening the door 30 (S100).

[0162] Here, a modified example will be described. In the above example, the outgoing processing unit 13 notifies the box identification information after the input of "take out now" is made, but the outgoing processing unit 13 may notify the box identification information together with the notification of the storage of the package in S91.

[0163] Also, the process of accepting an input as to whether or not to remove the package now (the processes of S92 and S93) may be omitted, and if the answer is Yes in S90, the box identification information and the unlock password may be notified along with the fact that the package is being received.

[0164] Next, an example of the flow of processing when the processing system 10 executes the processing shown in FIG. 17 will be described.

[0165] In this example, if the authentication of the resident is successful, the processing system 10 displays a menu screen in S83 on which the user can select "Deposit baggage," "Remove baggage," or "Open door," and accepts the selection. If "Open door" is selected, the door control unit 16 outputs a control signal for opening the door 30 to the operation control unit that controls the operation of the door 30, and causes the door 30 to open.

[0166] On the other hand, if "deposit baggage" is selected, the entry processing unit 11 executes, for example, the process shown in FIG. 7 or FIG. 13. If "remove baggage" is selected (remove baggage in S84), the entry processing unit 11 executes, for example, the process shown in FIG. 8. After these processes are completed, the processing system 10 again displays a menu screen from which "deposit baggage", "remove baggage", and "open door" can be selected, and accepts the selection. If "open door" is selected, the door control unit 16 outputs a control signal to open the door 30 to the operation control unit that controls the operation of the door 30, causing the door 30 to open.

[0167] The processes when the authentication of the delivery company is successful and when the authentication of the manager is successful are the same as those in the fourth embodiment.

[0168] The other configurations of the processing system 10 are similar to those of the processing systems 10 of the first to fourth embodiments.

[0169] According to the processing system 10 of this embodiment described above, the same effects as those of the processing systems 10 of the first to fourth embodiments are achieved.

[0170] Furthermore, the processing system 10 of this embodiment controls the opening and closing of the door 30 used for entering and exiting the apartment building (building) depending on the result of user authentication, and when authentication of a resident is successful, the timing of opening the door 30 can be adjusted depending on whether or not a package addressed to the successfully authenticated resident is stored in the delivery box 20. According to such a processing system 10, the door 30 can be opened at an appropriate timing, and therefore, the inconvenience of opening the door 30 at an inappropriate timing and allowing a person unrelated to the apartment building to enter the apartment building can be prevented.

[0171] <Modification> Here, a modified example applicable to all the embodiments will be described. In the first to fifth embodiments, it is assumed that the processing system 10 and the delivery box 20 are used in an apartment building. As a modified example, the processing system 10 and the delivery box 20 may be used in an office building, a facility, or the like. In this case, the name of a company in the office building, the name of a department of a division of the company, or the like may be used as the user identification information. In the modified example, the same action and effect as in the first to fifth embodiments is achieved.

[0172] In this specification, "acquisition" may include "a device going to retrieve data stored in another device or storage medium (active acquisition)" based on user input or program instructions, such as receiving data by making a request or inquiry to another device, or accessing and reading out another device or storage medium. Also, "acquisition" may include "inputting data output from another device to the device (passive acquisition)" based on user input or program instructions, such as receiving data that is distributed (or transmitted, push notification, etc.). Also, "acquisition" may include selecting and acquiring data or information received, and "editing data (converting data to text, rearranging data, extracting part of data, changing file format, etc.) to generate new data and acquiring the new data."

[0173] A part or all of the above-described embodiments can be described as follows, but is not limited to the following. 1. A storage processing means for acquiring box identification information for identifying a box into which a package is stored, an unlock password set for the box, and recipient information specifying a recipient of the package by user identification information, and recording the acquired information in the storage information stored in a storage means; A user specific information acquisition means for acquiring the user specific information based on a user input; a take-out processing means for outputting take-out guidance information including the box identification information and the unlock password linked to the acquired user identification information when the acquired user identification information is recorded in the take-in information; A processing system having: 2. The user specific information acquisition means The processing system described in 1, when input of authentication information is accepted, refers to user information recorded in association with the authentication information and the user identification information, and obtains the user identification information associated with the input authentication information. 3. The warehousing processing means is Identifying an available box based on the warehousing information, and outputting warehousing guide information including the box identification information of the identified box; 3. The processing system according to claim 1 or 2, further comprising: a processing unit configured to receive, after outputting the warehousing guidance information, an input of a result of the warehousing operation. 4. The warehousing processing means is 4. The processing system according to claim 3, further comprising: a processing unit configured to receive, as a result of the storing operation, input of box identification information that identifies the box into which the cargo has been stored. 5. The warehousing processing means is 4. The processing system according to claim 3, further comprising: selecting one of the identified boxes; and outputting the entry guide information including the box identification information of the selected box. 6. The warehousing processing means is The processing system according to any one of 3 to 5, further comprising: a processing unit configured to receive, as a result of the storing operation, an input of the unlock password set for the box into which the package has been stored. 7. The warehousing processing means is The processing system according to any one of claims 3 to 5, further comprising: determining an unlock password to be set in the box into which the package is to be stored; and outputting the storage guide information including the determined unlock password. 8. The warehousing processing means is A processing system as described in any one of 3 to 7, which accepts input that, as a result of the warehousing operation, the box identified by the box identification information indicated in the warehousing guidance information cannot be used, and records the box identification information indicated in the warehousing guidance information as a reporting subject. 9. A processing system described in any one of 1 to 8, wherein the outgoing processing means outputs the outgoing guidance information indicating that a package has arrived in the box when the acquired user-specific information is recorded in the incoming information, and when input is subsequently received indicating that the package is to be outgoing, outputs the outgoing guidance information including the unlock password. 10. A processing system described in any one of 1 to 9, wherein the outgoing processing means, after outputting the outgoing guidance information, accepts input of the results of the outgoing operation indicating whether the luggage was able to be outgoing or not, and updates the incoming information based on the results of the outgoing operation. 11. The user specific information acquisition means When the input of authentication information is accepted, the authentication information is linked to the user identification information and recorded user information is referenced, and it is confirmed whether the input authentication information is recorded in the user information; The method further comprises a door control means for opening a door for people to enter and exit the building when the input authentication information is recorded in the user information, The door control means includes: When the acquired user identification information is not recorded in the inventory information, opening the door in response to confirmation that the acquired user identification information is not recorded in the inventory information; A processing system described in any one of 1 to 10, which, when the acquired user-specific information is recorded in the entry information, outputs the exit guidance information and then opens the door in response to receiving a specified user input. 12. A processing system described in any one of 1 to 11, further comprising a manager response means for, if the acquired user identification information is the user identification information of a manager, identifying an available box based on the inventory information and outputting a confirmation request to confirm the usage status of the identified box. 13. The processing system according to claim 8, further comprising an administrator response means for outputting the box identification information recorded as the subject of the report when the acquired user identification information is the user identification information of an administrator. 14. The computer: obtaining box identification information for identifying a box into which the package is stored, an unlock password set for the box, and recipient information specifying a recipient of the package by user identification information, and recording these in the storage information stored in the storage means; obtaining the user specific information based on a user input; A processing method for outputting, when the acquired user identification information is recorded in the inventory information, exit guidance information including the box identification information and the unlock password linked to the acquired user identification information. 15. Computers a storage processing means for acquiring box identification information for identifying a box into which a package has been stored, an unlock password set for the box, and recipient information for designating a recipient of the package by user identification information, and recording the acquired information in the storage information stored in the storage means; A user identification information acquisition means for acquiring the user identification information based on a user input; a take-out processing means for outputting take-out guidance information including the box identification information and the unlock password linked to the acquired user identification information when the acquired user identification information is recorded in the take-in information; A program that functions as a

[0174] Although the present invention has been described above with reference to the embodiments (and examples), the present invention is not limited to the above-mentioned embodiments (and examples). Various modifications that can be understood by those skilled in the art can be made to the configuration and details of the present invention within the scope of the present invention. [Explanation of symbols]

[0175] 1A Processor 2A Memory 3A input / output I / F 4A Peripheral circuit 5A Bus 10 Processing System 11. Warehouse Processing Section 12 User specific information acquisition unit 13. Shipping Processing Section 14. Administrator Relations Department 15 Storage section 16 Door control unit 20 Delivery Box 30 Doors

Claims

1. A first acquisition means for acquiring authentication information of a user based on an input from the user; a second acquiring means for acquiring user identification information identified by matching the acquired authentication information with pre-stored registered authentication information; a manager response means for specifying an empty box among a plurality of boxes capable of storing items when the attribute of the user specified by the acquired user identification information is a manager, and outputting a request to confirm the usage status of the specified box; A processing system comprising:

2. a warehousing processing means for outputting warehousing guide information including box identification information of an empty box identified based on warehousing information among the plurality of boxes when the attribute of the user identified by the acquired user identification information is a delivery company, and receiving an input of a result of a warehousing operation from the user; The processing system of claim 1 further comprising:

3. When the warehousing processing means receives an input indicating that the empty box indicated in the warehousing guide information cannot be used as a result of the warehousing operation, the warehousing processing means stores the box identification information of the empty box indicated in the warehousing guide information as a report target. The processing system of claim 2 .

4. the storage processing means acquires the box identification information of the box into which the user has stored the item, an unlock password set for the box, and the user identification information of a recipient of the item, and stores the information as the storage information; The processing system according to claim 2 or 3.

5. an exit processing means for outputting exit guidance information including the box identification information and the unlock password linked to the user identification information when the attribute of the user identified by the acquired user identification information is a resident and the user identification information of the user is stored in the entry information; The processing system of claim 4 further comprising:

6. The warehousing processing means receives an input of a result of the warehousing operation from the user, and updates the warehousing information based on the result of the warehousing operation. The processing system of claim 5 .

7. the administrator response means outputs the box identification information stored as the report target. The processing system of claim 3 .

8. The computer a first acquisition step of acquiring authentication information of the user based on an input from the user; a second acquisition step of acquiring user identification information identified by matching the acquired authentication information with pre-stored registered authentication information; a manager response step of identifying an empty box among a plurality of boxes capable of storing items and outputting a request to confirm the usage status of the identified box when the attribute of the user identified by the acquired user identification information is a manager; The processing method to be performed.

9. Computer, a first acquiring means for acquiring authentication information of the user based on an input from the user; a second acquiring means for acquiring user identification information identified by matching the acquired authentication information with pre-stored registered authentication information; a manager response means for specifying an empty box among a plurality of boxes capable of storing items when the attribute of the user specified by the acquired user identification information is a manager, and outputting a request to confirm the usage status of the specified box; A program that functions as a

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