Operating system, control method, and program

Abstract

To simplify setting of an environment in which work can be performed appropriately.SOLUTION: An operation system 1 comprises an authentication unit 171, a display processing unit 174, an environment control unit 179, an input unit 15, and a connection determination unit 177. The authentication unit 171 authenticates a worker who is to perform work in a space 5 of a facility. When the authentication of the worker is successful in the authentication unit 171, the display processing unit 174 displays work information on the work on a display unit 14. When the authentication of the worker is successful in the authentication unit 171, the environment control unit 179 performs control for bringing the space 5 into a work environment corresponding to the work. When the input unit 15 receives operation associated with termination of use of the space 5 by a user, the connection determination unit 177 determines whether or not an electric apparatus is connected to an electric outlet 50 provided in the space 5. When the connection determination unit 177 determines that the electric apparatus is connected to the electric outlet 50, the display processing unit 174 further displays a message on an item left behind on the display unit 14.SELECTED DRAWING: Figure 1

Description

Technical Field

[0006]

[0001] The present disclosure generally relates to an operating system, a control method, and a program, and more particularly to an operating system, a control method, and a program for controlling the environment of a facility space.

Background Art

[0002] Conventionally, techniques for controlling the environment of a facility space have been known (see, for example, Patent Document 1).

[0003] Patent Document 1 describes a smart lighting switch (operating system) that is installed in a room (space) of a multi-room accommodation facility (facility) and monitors and controls indoor devices.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] In a multi-room accommodation facility (facility), work may be performed by an operator in a room (space). When performing work in the room, the operator needs to operate the smart lighting switch of Patent Document 1 to set the environment of the room to an environment in which the operator can perform the work appropriately. There is a desire to simplify the operation of setting the environment to an environment in which the work can be appropriately performed.

[0006] <​​​​​​​An operating system according to one aspect of the present disclosure comprises an authentication unit, a display processing unit, an environment control unit, an input unit, and a connection determination unit. The authentication unit authenticates a worker performing work in the facility's space. When the authentication unit successfully authenticates the worker, the display processing unit displays work information related to the work on the display unit. When the authentication unit successfully authenticates the worker, the environment control unit controls the space to a work environment appropriate to the work. The input unit receives an operation by a user of the space regarding the termination of use of the space. When the input unit receives the operation, the connection determination unit determines whether or not an electrical device is connected to an outlet provided in the space. If the connection determination unit determines that an electrical device is connected to the outlet, the display processing unit further displays a message regarding a lost item on the display unit.

[0008] A control method according to one aspect of this disclosure is a control method used in an operating system. The control method includes an authentication step, a display processing step, an environment control step, an input step, and a connection determination step. The authentication step authenticates a worker performing work in the facility space. If the authentication step successfully authenticates the worker, the display processing step displays work information related to the work on the display unit. If the authentication step successfully authenticates the worker, the environment control step controls the space to a work environment appropriate to the work. The input step accepts an operation by a user of the space regarding the termination of use of the space. If the input step accepts the operation, the connection determination step determines whether an electrical device is connected to an outlet provided in the space. If the connection determination step determines that an electrical device is connected to the outlet, the display processing step further displays a message regarding a lost item on the display unit.

[0009] A program according to one aspect of this disclosure is a program that causes one or more processors to execute a control method. [Effects of the Invention]

[0010] According to this disclosure, it is possible to easily set up an environment in which work can be performed properly while reducing the possibility of users of the space leaving things behind. [Brief explanation of the drawing]

[0011] [Figure 1] Figure 1 is a block diagram showing the configuration of an operating device as an operating system according to one embodiment. [Figure 2] Figure 2 is a plan view of an example of a space in which the above-mentioned operating device is installed. [Figure 3] Figure 3 shows the cleaning list screen displayed by the same operating device. [Figure 4] Figure 4 shows the welcome message screen displayed by the same operating device. [Figure 5] Figure 5 shows the lost and found message screen displayed by the same operating device. [Figure 6] Figure 6 shows the settings screen displayed by the same operating device. [Figure 7] Figure 7 is a flowchart showing the operation of the above-mentioned operating device 10 during work in space. [Figure 8] Figure 8 is a flowchart showing the operation of the above-mentioned operating device 10 related to the display of the welcome message. [Figure 9] Figure 9 is a flowchart showing the operation of the above-mentioned operating device 10 related to the display of a message regarding lost items. [Modes for carrying out the invention]

[0012] The embodiments and modifications described below are merely examples of the present disclosure, and the present disclosure is not limited to the embodiments and modifications described below. Various modifications are possible depending on the design, etc., as long as they do not depart from the technical idea of ​​the present disclosure.

[0013] (Embodiment) The operation system 1 according to this embodiment will be described below with reference to Figures 1 to 9.

[0014] (1) Overview As shown in FIG. 1, an operating device 10 as an operating system 1 according to this embodiment includes an authentication unit 171, a display unit 14, and an environment control unit 179. The authentication unit 171 authenticates a worker who works in the space 5 of the facility. When the authentication of the worker is successful by the authentication unit 171, the display unit 14 displays work information related to the work. When the authentication of the worker is successful by the authentication unit 171, the environment control unit 179 controls the space 5 to a work environment according to the work.

[0015] According to this configuration, when authentication is successful, the space 5 is controlled to a work environment according to the work, so it is not necessary for the worker to set an environment in which the work can be appropriately performed. Therefore, the setting of an environment in which the work can be appropriately performed can be easily performed.

[0016] Here, the facility includes non-residential facilities such as hotels, inns, offices, stores, business offices, factories, buildings, schools, welfare facilities or hospitals, and residential facilities such as detached houses, apartment houses, or each household of apartment houses. Non-residential facilities also include theaters, cinemas, convention halls, amusement arcades, complex facilities, restaurants, department stores, kindergartens, libraries, museums, art galleries, underground shopping streets, stations, and airports. In this embodiment, the facility is a hotel. Further, the space of the facility is, for example, a guest room of a hotel. Furthermore, the work in the space 5 is, for example, the cleaning of the space 5 (guest room).

[0017] (2) Configuration (2.1) Operating Device Here, the configuration of the operating device 10 according to this embodiment will be described with reference to FIG. 1.

[0018] The operating device 10 is, for example, a wiring device. As shown in FIG. 1, the operating device 10 includes a first communication unit 11, a second communication unit 12, a third communication unit 13, a display unit 14, an input unit 15, a storage unit 16, and a control unit 17.

[0019] The operating device 10 includes, for example, a computer system having a processor and memory. The computer system functions as a control unit 17 when the processor executes a program stored in memory. The program executed by the processor is pre-recorded in the computer system's memory, but it may also be provided on a non-temporary recording medium such as a memory card, or provided via a telecommunications line such as the Internet.

[0020] The first communication unit 11 has a communication interface for communicating with the authentication device 20. The first communication unit 11 is configured to communicate wirelessly with the authentication device 20. Here, the authentication device 20 is an IC (Integrated Circuit) card. The authentication device 20 is held by workers performing work in space 5. The authentication device 20 is also held by users of space 5 (e.g., hotel guests). The authentication device 20 held by a worker stores usage information indicating that it is a device used by a worker, and authentication information identifying the worker (e.g., a worker identifier). The authentication device 20 held by a user stores usage information indicating that it is a device used by a user, authentication information identifying the user, and validity period information representing the validity period (usage period) of the authentication information.

[0021] The second communication unit 12 has a communication interface for communicating with one or more (three in Figure 1) devices 30 and sensors 40 provided in space 5. The one or more devices 30 include lighting equipment 31, air conditioning equipment 32, and ventilation equipment 33. The sensor 40 is, for example, a current sensor that detects the current output from an outlet 50 provided in space 5.

[0022] The third communication unit 13 has a communication interface for communicating with a server 60 located outside the facility via a network NT1 such as the Internet. The server 60 may also be located inside the facility. If the server 60 is located inside the facility, the third communication unit 13 communicates with the server 60 via a LAN (Local Area Network) as the network NT1.

[0023] The display unit 14 is a thin display device such as a liquid crystal display or an organic electroluminescent (EL) display. The input unit 15 has a function to accept user input. The operating device 10 in this embodiment is a device equipped with a touch panel display 100. Therefore, the touch panel display 100 functions as both the display unit 14 and the input unit 15.

[0024] The memory unit 16 is composed of a device selected from ROM (Read Only Memory), RAM (Random Access Memory), or EEPROM (Electrically Erasable Programmable Read Only Memory), etc. The memory unit 16 stores information related to worker authentication in advance. The memory unit 16 stores information for controlling the space 5 to a work environment according to the work. For example, as information for controlling the space 5 to a work environment according to the work, the memory unit 16 stores work setting information regarding the settings of the equipment 30 installed in the space 5 during work (cleaning). The work setting information includes the color temperature of the lighting equipment 31 during work, the airflow of the air conditioning equipment 32 during work, and the degree of ventilation of the ventilation equipment 33 during work. For example, the color temperature of the lighting equipment 31 during work is daylight white. The degree of ventilation for the ventilation equipment 33 is "strong".

[0025] As shown in Figure 1, the control unit 17 includes an authentication unit 171, a first acquisition unit 172 (work information acquisition unit), a second acquisition unit 173 (environmental information acquisition unit), and a display processing unit 174. Furthermore, the control unit 17 includes a first detection unit 175 (room exit detection unit), a second detection unit 176 (work completion detection unit), a connection determination unit 177, a transmission processing unit 178, and an environmental control unit 179.

[0026] The authentication unit 171 authenticates workers performing tasks within the facility's space. The authentication unit 171 obtains authentication information (e.g., a worker's identifier) ​​used for worker authentication from the authentication device 20 via the first communication unit 11. The authentication unit 171 determines that worker authentication is successful if the acquired authentication information is pre-registered in the storage unit 16. The authentication unit 171 determines that worker authentication is unsuccessful if the acquired authentication information is not pre-registered in the storage unit 16.

[0027] The authentication unit 171 acquires usage information in communication with the authentication device 20. The authentication unit 171 determines whether the usage information indicates that the authentication device 20 is a device used by a worker or a device used by a user. If the authentication unit 171 determines that the usage information indicates that the authentication device 20 is a device used by a worker, it authenticates the worker performing work in the facility space.

[0028] The first acquisition unit 172 acquires work information from the server 60 (external device). Here, the work information includes work items related to the work. In other words, in this embodiment, the work information includes cleaning items related to cleaning. In this embodiment, the area where work is performed in space 5 is divided into multiple work areas. For example, as shown in Figure 2, the area where work is performed in space 5 includes a work area 5a around the bed, a work area 5b around the desk, a work area 5c inside the closet, a work area 5d inside the bathroom, and other work areas 5e such as the floor. Cleaning items are grouped into one of the work areas 5a to 5e.

[0029] The second acquisition unit 173 acquires environmental information from the server 60 (external device) that represents a second environment, which is different from the first environment, which is the work environment corresponding to the work performed by the worker. Here, for example, the second environment is the environment in which the user (guest) uses space 5. The environmental information includes control information for one or more pieces of equipment 30 installed in space 5. The control information for the lighting equipment 31 includes the illuminance of the lighting equipment 31. The control information for the air conditioning equipment 32 includes the set temperature, airflow rate, and airflow direction. The control information for the ventilation equipment 33 includes the degree of ventilation.

[0030] When the authentication unit 171 successfully authenticates the worker, the display processing unit 174 displays work information related to the work on the display unit 14. The display processing unit 174 displays cleaning items related to cleaning as work information. Specifically, for each of the multiple work areas 5a to 5e, the display processing unit 174 displays the cleaning items for that work area on the display unit 14. In other words, the display processing unit 174 displays cleaning items grouped by work area on the display unit 14. For example, as shown in Figure 3, the display processing unit 174 displays a cleaning list screen G10 on the display unit 14, which includes cleaning items grouped by work area. The cleaning list screen G10 includes cleaning items grouped by work area. If the cleaning items cannot be displayed on one screen, a scroll bar G11 is displayed on the cleaning list screen G10. When the worker operates the scroll bar G11, the display processing unit 174 displays cleaning items not displayed on the cleaning list screen G10 on the display unit 14. Furthermore, the cleaning list screen G10 displays checkboxes G12 that are associated with each cleaning item on a one-to-one basis. When an operator taps a cleaning item that has been completed, the display processing unit 174 changes the display mode of the corresponding checkbox G12 and displays it on the display unit 14. For example, in Figure 3, the display mode of the checkbox corresponding to changing the bed pillowcase has been changed, and the changed display mode of the checkbox indicates that the bed pillowcase change has been completed.

[0031] Furthermore, the display processing unit 174 displays the cleaning list screen G10 as well as the completion button B10 on the display unit 14. The completion button B10 is operated by the worker when the work (cleaning) is completed.

[0032] The display processing unit 174 displays a welcome message on the display unit 14 when a user first enters the space 5. For example, as shown in Figure 4, the display processing unit 174 displays a welcome message screen G20 on the display unit 14. The welcome message screen G20 displays a welcome message in the language of the user. The display processing unit 174 obtains user information from the server 60. Here, the user information includes at least the user's native language. The display processing unit 174 obtains a welcome message corresponding to the user's native language included in the user information and displays it on the display unit 14. Here, the storage unit 16 may store the welcome messages associated with each language in advance, or the server 60 may store them. After displaying the welcome message, the display processing unit 174 terminates the display of the welcome message after a predetermined time has elapsed.

[0033] The display processing unit 174 displays a message regarding forgotten items on the display unit 14 when a user finishes using the space 5, i.e., when checking out, if there are any forgotten items. Specifically, when the connection determination unit 177 detects that an electrical device is connected to the outlet 50 during checkout, the display processing unit 174 displays a message regarding forgotten items on the display unit 14. For example, as shown in Figure 5, the display processing unit 174 displays a forgotten item message screen G30 on the display unit 14. The forgotten item message screen G30 displays a message prompting the user to check for forgotten items (forgotten item confirmation message) in a language appropriate to the user. The display processing unit 174 obtains user information from the server 60. The display processing unit 174 obtains a forgotten item confirmation message in the user's native language included in the user information and displays it on the display unit 14. Here, the forgotten item confirmation messages associated with each language may be stored in advance by the storage unit 16, or the server 60 may store them. In addition to the forgotten item message screen G30, the display processing unit 174 also displays a confirmation button B30 on the display unit 14. The confirmation button B30 is operated, for example, when you want to exit the lost item message screen G30 after confirming that you have lost an item.

[0034] As shown in Figure 6, the display processing unit 174 displays a setting screen G40 on the display unit 14 for setting the operation of the equipment 30 in the space 5 and the facilities installed in the space 5 that can be controlled by the operating device 10. The facilities installed in the space 5 include, for example, speakers and curtains. The display processing unit 174 displays the setting screen G40 on the display unit 14 when a user enters the space (room) for the first time and after the display of the welcome message has finished. On the setting screen G40, a message G41 prompting the user to set the equipment 30 and facilities is displayed in a language appropriate to the user. Furthermore, the setting screen G40 displays an image that includes icons representing the equipment and facilities to be set, and information representing the current operating status of the equipment to be set for each icon. In Figure 6, images G42 to G45 are displayed. Image G42 is an icon representing a speaker that outputs background music, and it shows that the music output is currently stopped. Image G43 is an icon representing a lighting fixture 31, and it shows that the lighting fixture 31 is currently off. Image G44 is an icon representing a curtain, and currently the curtain is closed. Image G45 is an icon representing the air conditioning unit 32, and currently the air conditioning unit 32 is off. When a user wants to change the settings of equipment 30 and other equipment, they tap the image from images G42 to G45 that contains the icon of the equipment 30 or other equipment whose settings they want to change. When the settings of the speaker, lighting equipment 31, and air conditioning equipment 32 are changed, the display processing unit 174 transitions from the setting screen G40 to the detailed settings screen and displays it on the display unit 14 in order to make detailed settings. For example, when the speaker settings are changed, the display processing unit 174 transitions to the detailed settings screen where the volume output from the speaker is set and displays it on the display unit 14. When the settings of the lighting equipment 31 are changed, the display processing unit 174 transitions to the detailed settings screen where the illuminance and color temperature of the lighting equipment 31 are set and displays it on the display unit 14. When the settings of the air conditioning unit 32 are changed, the display processing unit 174 transitions to a detailed settings screen for setting the temperature, airflow rate, and airflow direction of the air conditioning unit 32 and displays the settings on the display unit 14.

[0035] The first detection unit 175 detects the entry and exit of people in space 5. The first detection unit 175 detects the entry and exit of people in space 5 based on the determination result of the content represented by the usage information by the authentication unit 171.

[0036] The first detection unit 175 detects the entry of a worker when the authentication unit 171 determines that the usage information indicates that the authentication device 20 is a device used by a worker. The first detection unit 175 detects the entry of a user when the authentication unit 171 determines that the usage information indicates that the authentication device 20 is a device used by a user.

[0037] The first detection unit 175 detects when a worker leaves the space 5 during work. Specifically, the first detection unit 175 detects when the state of the lock on the door in space 5 changes from unlocked to locked after the input unit 15 receives an operation on the completion button B10 displayed on the display unit 14.

[0038] The second detection unit 176 detects the completion of the work (cleaning). Specifically, when the cleaning list screen G10 and the completion button B10 are displayed on the display unit 14, the second detection unit 176 detects that the work (cleaning) has been completed when the input unit 15 receives an operation for the completion button B10.

[0039] When the input unit 15 receives a checkout operation, the connection determination unit 177 determines whether or not an electrical device is connected to the outlet 50 based on the detection result of the sensor 40. The connection determination unit 177 determines that an electrical device is connected to the outlet 50 when the sensor 40 detects that current is being output from the outlet 50. If the connection determination unit 177 determines that an electrical device is connected to the outlet 50, the display processing unit 174 displays the lost item message screen G30 on the display unit 14, as described above.

[0040] When the second detection unit 176 detects that the work has been completed, the transmission processing unit 178 transmits completion information to the server 60 (external device). The completion information includes cleaning information. The cleaning information includes information that associates multiple cleaning items with the status of the work (completed, incomplete) represented by multiple corresponding checkboxes. Furthermore, the operating device 10 measures the time from when the worker is authenticated until the work is completed. The cleaning information includes the measured time (work time).

[0041] When the authentication unit 171 successfully authenticates the worker, the environmental control unit 179 controls the space 5 to create a work environment appropriate for the task. When the authentication unit 171 successfully authenticates the worker, the environmental control unit 179 controls at least one of the multiple pieces of equipment 30 installed in the space 5 to create a work environment appropriate for the task. In this embodiment, when the authentication unit 171 successfully authenticates the worker, the environmental control unit 179 controls the lighting equipment 31, the air conditioning equipment 32, and the ventilation equipment 33 to create a work environment appropriate for the task. More specifically, when the authentication unit 171 successfully authenticates the worker, the environmental control unit 179 sets the control mode for the equipment 30 to the work control mode (first control mode). The environmental control unit 179 sets the control mode to the first control mode and then, based on the work setting information stored in the memory unit 16, controls the space 5 to become a work environment appropriate for the work, setting the lighting equipment 31 to daylight white, the air conditioning equipment 32 to an airflow suitable for the work, and the ventilation equipment 33 to a "strong" level of ventilation.

[0042] When the first detection unit 175 detects that a worker has left the room, the environmental control unit 179 controls the space to become a second environment, which is different from the first environment, which is the working environment corresponding to the work performed by the worker. For example, the environmental control unit 179 controls the space to become a second environment represented by the environmental information acquired by the second acquisition unit 173. More specifically, the environmental control unit 179 controls at least one of the multiple devices 30 installed in the space 5 to become a second environment represented by the environmental information acquired by the second acquisition unit 173. In this embodiment, the environmental control unit 179 sets the control mode to a control mode for the second environment (second control mode). After setting the control mode to the second control mode, the environmental control unit 179 controls the lighting equipment 31, the air conditioning equipment 32, and the ventilation equipment 33 so that the space 5 becomes a second environment.

[0043] (2.2) Server Server 60 has, for example, a computer system having a processor and memory. The computer system performs the functions of Server 60 by having the processor execute a program stored in memory. The program executed by the processor is, in this case, pre-recorded in the computer system's memory, but it may also be provided by being recorded on a non-temporary recording medium such as a memory card, or by being provided via a telecommunication line such as the Internet.

[0044] Server 60 is configured to communicate with operating device 10 via network NT1.

[0045] Server 60 stores information to be sent to the operating device 10. This information includes, for example, work information, environment information, and user information. Server 60 obtains user information from a device installed at the counter in the lobby of the facility (in this case, a hotel) via network NT1, including the name of the user (guest), the user's native language, and the period of stay. Server 60 stores the obtained user information.

[0046] Server 60 stores information acquired from the operating device 10 via the network NT1. The information acquired from the operating device 10 is, for example, cleaning information included in the completion information. In other words, by storing cleaning information, Server 60 can manage the history of work. By storing cleaning information, Server 60 can manage the work in space 5. For example, cleaning information includes information that associates multiple cleaning items with the status of the work (completed, incomplete) represented by multiple corresponding checkboxes. Therefore, Server 60 can manage whether or not any work has been missed. In addition, since the cleaning information includes work time, it can manage the progress of the workers' work.

[0047] (3) Operation Here, the operation of the control device 10 will be explained using Figures 7 to 9.

[0048] (3.1) Operation 1 The operation of the operating device 10 during work (cleaning) in space 5 will be explained with reference to Figure 7. Here, the authentication unit 171 determines that the authentication device 20 is a device used by a worker, as indicated by the usage information.

[0049] The authentication unit 171 obtains authentication information (for example, an identifier for the worker) from the authentication device 20 (step S1).

[0050] The authentication unit 171 authenticates workers performing tasks within the facility space and determines whether the authentication was successful or not (step S2).

[0051] If the authentication unit 171 determines that authentication has failed (No in step S2), the process returns to step S1.

[0052] If the authentication unit 171 determines that authentication was successful ("Yes" in step S2), the environmental control unit 179 performs a mode switch (step S3). Specifically, the environmental control unit 179 changes the control mode for the device 30 to the first control mode.

[0053] The environmental control unit 179 performs a first control process (step S4). The environmental control unit 179 controls at least one of the multiple pieces of equipment 30 installed in the space 5 so that the space 5 becomes a work environment suitable for the work. More specifically, after setting the control mode to the first control mode, the environmental control unit 179 controls the lighting equipment 31, the air conditioning equipment 32, and the ventilation equipment 33 respectively so that the space 5 becomes a work environment suitable for the work.

[0054] The first acquisition unit 172 acquires work items (step S5). The first acquisition unit 172 acquires work information, including work items (cleaning items), from the server 60.

[0055] The display processing unit 174 performs display processing (step S6). That is, if the authentication unit 171 successfully authenticates the worker, the display processing unit 174 displays the work information on the display unit 14. More specifically, the display processing unit 174 displays the cleaning list screen G10 on the display unit 14.

[0056] The input unit 15 processes the operation for completed work items (cleaning items) (step S7). When the operator taps a work item (cleaning item) on the input unit 15, the display processing unit 174 changes the display mode of the corresponding checkbox G12 and displays it on the display unit 14.

[0057] The second detection unit 176 detects whether the work (cleaning) is complete or not (step S8). Specifically, the second detection unit 176 detects that the work (cleaning) is complete when the input unit 15 receives an operation for the completion button B10.

[0058] If the second detection unit 176 has not detected completion of the task (No in step S8), that is, if the input unit 15 has not accepted an operation for the completion button B10, the process returns to step S7.

[0059] When the second detection unit 176 detects completion of the task ("Yes" in step S8), that is, when the input unit 15 receives an operation for the completion button B10, the transmission processing unit 178 performs the transmission process (step S9). The transmission processing unit 178 sends the completion information to the server 60.

[0060] The first detection unit 175 detects whether or not the worker has left the space 5 during the work (step S10). Specifically, the first detection unit 175 detects the worker's departure from space 5 when the input unit 15 receives an operation on the completion button B10 displayed on the display unit 14, and then the state of the lock on the door to space 5 changes from unlocked to locked.

[0061] If the first detection unit 175 has not detected the worker leaving the room (No in step S10), the environmental control unit 179 repeats step S10.

[0062] When the first detection unit 175 detects that a worker has left the room, the environmental control unit 179 performs a mode switch (step S11). The environmental control unit 179 sets the control mode to the second control mode.

[0063] The environmental control unit 179 performs a second control process (step S12). The environmental control unit 179 controls space 5 so that it becomes the second environment. The environmental control unit 179 controls the lighting equipment 31, the air conditioning equipment 32, and the ventilation equipment 33 so that space 5 becomes the second environment.

[0064] (3.2) Operation 2 The operation of the control device 10 related to the display of the welcome message will be explained using Figure 8.

[0065] The first detection unit 175 detects whether or not a user has entered the room (step S101). The first detection unit 175 detects the entry of a user when the authentication unit 171 determines that the usage information indicates that the authentication device 20 is a device used by a user.

[0066] The display processing unit 174 determines whether or not the user is the first to enter the room (step S102). The display processing unit 174 determines that the user is the first to enter the room when the first detection unit 175 detects the user's entry for the first time after the control mode has switched from the first control mode to the second control mode.

[0067] If the display processing unit 174 determines that the user is not the first to enter the room ("No" in step S102), the process terminates.

[0068] If it is determined that the user is the first to enter the room (Yes in step S102), the display processing unit 174 displays the welcome message screen G20 on the display unit 14 (step S103). Specifically, the display processing unit 174 obtains user information about the user from the server 60. The display processing unit 174 obtains a welcome message corresponding to the user's native language included in the obtained user information and displays it on the display unit 14.

[0069] The display processing unit 174 determines whether a predetermined time has elapsed after displaying the welcome message (step S104).

[0070] If it is determined that the predetermined time has not elapsed (No in step S104), the display processing unit 174 continues to display the welcome message.

[0071] If it is determined that a predetermined time has elapsed (Yes in step S104), the display processing unit 174 terminates the display of the welcome message (step S105).

[0072] (3.3) Operation 3 The operation of the control device 10 related to the display of messages regarding lost items will be explained using Figure 9.

[0073] The connection determination unit 177 determines whether or not the input unit 15 has received an operation related to checkout (step S201).

[0074] If the connection determination unit 177 determines that the input unit 15 is not accepting any checkout operations ("No" in step S201), the process repeats step S201.

[0075] If the input unit 15 determines that it has received an operation related to checkout ("Yes" in step S201), the connection determination unit 177 determines whether or not an electrical device is connected to the outlet 50 based on the detection result of the sensor 40 (step S202).

[0076] If the connection determination unit 177 determines that no electrical equipment is connected to outlet 50 ("No" in step S202), the process ends.

[0077] If the connection determination unit 177 determines that an electrical device is connected to the outlet 50 ("Yes" in step S202), the display processing unit 174 displays a message about a lost item on the display unit 14. Specifically, the display processing unit 174 displays the lost item message screen G30 on the display unit 14.

[0078] (4) Effects As described above, the operation system 1 according to this embodiment comprises an authentication unit 171, a display processing unit 174, and an environment control unit 179. The authentication unit 171 authenticates workers performing work in the facility space 5. When the authentication unit 171 successfully authenticates a worker, the display processing unit 174 displays work information related to the work on the display unit 14. When the authentication unit 171 successfully authenticates a worker, the environment control unit 179 controls the space 5 to create a work environment appropriate to the work.

[0079] With this configuration, once authentication is successful, space 5 is controlled to create a work environment appropriate for the task, eliminating the need for the worker to manually configure the environment to allow for proper work execution. Therefore, the process of creating an environment suitable for proper work execution can be easily simplified.

[0080] Furthermore, by displaying work information, the possibility of forgetting tasks can be reduced. In addition, displaying work information can lead to standardization and increased efficiency of work.

[0081] The operating system 1 according to this embodiment displays a welcome message on the display unit 14 in a language appropriate to the user. Conventional operating devices (wiring devices in comparative examples) can control equipment installed in a space, but they cannot provide a sense of security to the user. The operating system 1 of this embodiment can provide a sense of security because it displays a welcome message in a language appropriate to the user.

[0082] In this embodiment, the operating system 1 displays a message regarding forgotten items on the display unit 14 if any items are found to have been left behind during checkout. This reduces the likelihood of users forgetting items.

[0083] The operating system 1 of this embodiment displays a message G41 in a language appropriate to the user, prompting them to configure the equipment 30 and other devices. This allows the user to configure the equipment 30 and other devices smoothly.

[0084] (5) Variant The following are some variations. These variations can be applied in appropriate combinations with the above-described embodiments.

[0085] (5.1) Variation 1 In the above embodiment, the display processing unit 174 of the operating device 10 is configured to stop displaying the welcome message after a predetermined time has elapsed, but the configuration is not limited to this.

[0086] The display processing unit 174 may terminate the display of the welcome message if it receives an operation from the operating device 10 while the welcome message is being displayed.

[0087] (5.2) Variation 2 Motion sensors may be used to detect people entering and leaving a space. Motion sensors are installed near entrances (doors) to detect when people enter and leave a space.

[0088] When the motion sensor detects a person entering the room, the first detection unit 175 of the operating device 10 detects the entry of a worker and a user based on the detection result of the motion sensor and the determination result of the authentication unit 171.

[0089] The first detection unit 175 of the operating device 10 detects the departure of a worker when an operation is received for the completion button B10 during work and the human presence sensor detects a person leaving the room.

[0090] (5.3) Modification 3 The first acquisition unit 172 may acquire work information corresponding to the user of space 5 from the server 60 (external device).

[0091] For example, the server 60 stores as history the requests received by facility staff when a user has used the facility in the past, as well as the usage status of equipment in the space used. Based on the user's history, the server 60 generates work information suitable for the user. For example, if a user requested an additional blanket during a past visit, the server 60 adds an item for adding a blanket to the work items included in the work information. In this way, the server 60 can generate work information tailored to the user. In other words, the first acquisition unit 172 of the operating device 10 can acquire work information tailored to the user of space 5.

[0092] (5.4) Modification 4 The second acquisition unit 173 may acquire environmental information corresponding to the user of space 5 from the server 60 (external device).

[0093] For example, the server 60 stores the operation history related to the settings of the space's equipment 30 when a user has used the facility in the past. Based on the user's operation history, the server 60 generates environmental information suitable for the user. For example, if a user previously set the color temperature of the lighting equipment 31 to orange (incandescent), the set temperature of the air conditioning equipment 32 to higher than usual, and the fan speed to "low," the server 60 generates environmental information that includes these settings. As a result, the second acquisition unit 173 can acquire environmental information for the space 5 that is appropriate for the user after the work (cleaning) for the day the user is using the space has been completed.

[0094] (5.5) Variation 5 In this embodiment, the work items (cleaning items) displayed by the display processing unit 174 as the cleaning list screen G10 on the display unit 14 are grouped by work area, but the configuration is not limited to this.

[0095] The display processing unit 174 may display all work items (cleaning items) on the display unit 14 as a cleaning list screen G10 without grouping the work items (cleaning items) by work area.

[0096] (5.6) Variation 6 In the above embodiment, the operating device 10 is configured to acquire work information from the server 60, but it is not limited to this configuration. The operating device 10 may also store work information in advance.

[0097] (5.7) Variation 7 The operating device 10 may change the background color (wallpaper) of the display unit 14 according to the user.

[0098] For example, the operating device 10 may be changed to a wallpaper that evokes the user's place of origin (home country). Alternatively, the operating device 10 may be changed to a wallpaper preferred by the user based on the user's operation history regarding wallpaper changes during past use of the facility.

[0099] (5.8) Variation 8 In the embodiment, an IC card was used as an example of the authentication device 20. However, the authentication device 20 is not limited to an IC card.

[0100] The authentication device 20 can be any device capable of communicating with the operating device 10, such as a smartphone, tablet, beacon emitter, or smartwatch.

[0101] (5.9) Variation 9 The operating device 10 may display information about the user or news. For example, if the authentication device 20 is a smartphone and a smartwatch, the user's step count measured by the authentication device 20 will be displayed as information about the user.

[0102] Furthermore, when displaying information and news about the user, it is preferable that the operating device 10 (display processing unit 174) displays the information in the user's native language.

[0103] (5.10) Variation 10 In the embodiment, cleaning of space 5 was used as an example of the work. However, the work is not limited to cleaning space 5. The work may also be an inspection of the equipment 30 and facilities installed in space 5.

[0104] (Other variations) The above embodiments are merely one of many embodiments of this disclosure. The above embodiments can be modified in various ways depending on the design, etc., as long as the objectives of this disclosure are achieved. Furthermore, functions similar to those of the operating system 1 may be embodied in a control method, a computer program, or a non-temporary recording medium on which a program is recorded. A control method according to one embodiment is used in an operating system. The control method includes an authentication step, a display processing step, and an environment control step. The authentication step authenticates a worker performing work in the facility space 5. If the worker authentication in the authentication step is successful, the display processing step displays work information related to the work on the display unit 14. If the worker authentication in the authentication unit 171 is successful, the environment control step controls the space 5 to a work environment appropriate to the work. A program according to one embodiment is a program that causes one or more processors (computer systems) to execute the control method described above.

[0105] The operating system 1 in this disclosure includes a computer system. The computer system mainly consists of a processor and memory as hardware. The functions of the operating system 1 in this disclosure are realized by the processor executing a program recorded in the memory of the computer system. The program may be pre-recorded in the memory of the computer system, provided via a telecommunications line, or provided on a non-temporary recording medium such as a memory card, optical disk, or hard disk drive that can be read by the computer system. The processor of the computer system consists of one or more electronic circuits including semiconductor integrated circuits (ICs) or large-scale integrated circuits (LSIs). The integrated circuits such as ICs or LSIs referred to here are named differently depending on the degree of integration, and include integrated circuits called system LSIs, VLSIs (Very Large Scale Integration), or ULSIs (Ultra Large Scale Integration). Furthermore, FPGAs (Field-Programmable Gate Arrays) that are programmed after the manufacture of the LSI, or logic devices that allow for the reconfiguration of junction relationships or circuit compartments within the LSI, can also be used as processors. Multiple electronic circuits may be aggregated on a single chip or distributed across multiple chips. Multiple chips may be integrated into a single device or distributed across multiple devices. The computer system referred to here includes a microcontroller having one or more processors and one or more memories. Therefore, the microcontroller also consists of one or more electronic circuits, including semiconductor integrated circuits or large-scale integrated circuits.

[0106] Furthermore, it is not essential for the operation system 1 to have multiple functions integrated into a single enclosure; the components of the operation system 1 may be distributed across multiple enclosures. In addition, at least some of the functions of the operation system 1, for example, some of the functions of the operating device 10, may be implemented by the cloud (cloud computing), etc.

[0107] (6) Summary Based on the embodiments described above, the following embodiments are disclosed in this specification.

[0108] The operating system (1) of the first embodiment comprises an authentication unit (171), a display processing unit (174), and an environment control unit (179). The authentication unit (171) authenticates workers performing work in the facility space (5). When the authentication unit (171) successfully authenticates a worker, the display processing unit (174) displays work information related to the work on the display unit (14). When the authentication unit (171) successfully authenticates a worker, the environment control unit (179) controls the space (5) to create a work environment appropriate to the work.

[0109] According to this embodiment, once authentication is successful, the space (5) is controlled to a work environment appropriate to the task, eliminating the need for the worker to set up an environment in which the task can be performed appropriately. Therefore, setting up an environment in which the task can be performed appropriately can be easily done.

[0110] The operating system (1) of the second embodiment further comprises a work information acquisition unit (first acquisition unit 172) in the first embodiment. The work information acquisition unit acquires work information corresponding to the user of the space (5) from an external device (server 60).

[0111] According to this embodiment, work can be performed based on work information corresponding to the users of the space (5).

[0112] The operating system (1) of the third embodiment further comprises an exit detection unit (first detection unit 175) in the first or second embodiment. The exit detection unit detects when a worker leaves the space (5). When the exit detection unit detects that a worker has left, the environment control unit (179) controls the space (5) to become a second environment, which is different from the first environment as a work environment corresponding to the work performed by the worker.

[0113] According to this embodiment, when a worker leaves the space (5), the space (5) can be controlled to become an environment different from the environment corresponding to the work.

[0114] The operating system (1) of the fourth embodiment further comprises an environmental information acquisition unit (second acquisition unit 173) in the third embodiment. The environmental information acquisition unit acquires environmental information representing a second environment corresponding to the user of the space (5) from an external device. The environmental control unit (179) controls the space so that it becomes the second environment represented by the environmental information acquired by the environmental information acquisition unit.

[0115] According to this embodiment, when a worker leaves the space (5), the space (5) can be controlled to create an environment suitable for the user.

[0116] In the fifth embodiment of the operating system (1), in any of the first to fourth embodiments, the work is cleaning in the space (5). The display processing unit (174) displays cleaning items related to cleaning as work information on the display unit (14).

[0117] According to this embodiment, since cleaning items are displayed, the possibility of omissions in cleaning work can be reduced. Furthermore, by displaying work information, the work can be made more uniform and efficient.

[0118] In the operating system (1) of the sixth embodiment, as in the fifth embodiment, the area in which work is performed in the space (5) is divided into a plurality of work areas (5a to 5e). The display processing unit (174) displays the cleaning items for each of the plurality of work areas (5a to 5e) on the display unit (14).

[0119] According to this embodiment, since cleaning items are displayed for each work area, the possibility of missing cleaning tasks in each work area can be reduced. Furthermore, uniformity and efficiency of work can be achieved in each work area. Uniformity and efficiency of work can be achieved in space (5).

[0120] In the seventh embodiment of the operating system (1), in the fifth embodiment, the display processing unit (174) displays all cleaning items in the space (5) as work information on the display unit (14).

[0121] According to this embodiment, since all cleaning items are displayed, the possibility of missing cleaning tasks can be reduced.

[0122] The eighth embodiment of the operating system (1) further comprises, in any of the first to seventh embodiments, a work completion detection unit (second detection unit 176) and a transmission processing unit (178). The work completion detection unit detects the completion of a task. When the work completion detection unit detects the completion of a task, the transmission processing unit (178) transmits completion information to an external device indicating that the task has been completed.

[0123] According to this embodiment, the work in space (5) can be managed by an external device.

[0124] In the operation system (1) of the ninth embodiment, in any of the first to eighth embodiments, the environment control unit (179) controls at least one of the multiple devices (30) installed in the space (5) so that the space (5) becomes a work environment suitable for the work.

[0125] According to this embodiment, by controlling at least one of the multiple devices (30) installed in the space (5), the space (5) can be controlled to become a work environment suitable for the task.

[0126] In the tenth embodiment of the operating system (1), in the ninth embodiment, the plurality of devices (30) include lighting equipment (31), air conditioning equipment (32), and ventilation equipment (33). The environmental control unit (179) controls the lighting equipment (31), air conditioning equipment (32), and ventilation equipment (33) so that the space (5) becomes a working environment suitable for the work.

[0127] According to this embodiment, by controlling the lighting equipment (31), air conditioning equipment (32), and ventilation equipment (33), the space (5) can be controlled to become a working environment suitable for the task.

[0128] The control method of the eleventh embodiment is used in the operating system (1). The control method includes an authentication step, a display processing step, and an environment control step. The authentication step authenticates a worker performing work in the facility space (5). If the worker authentication is successful in the authentication step, the display processing step displays work information related to the work on the display unit (14). If the worker authentication is successful in the authentication step, the environment control step controls the space (5) to a work environment appropriate to the work.

[0129] According to this embodiment, it is possible to easily set up an environment in which work can be performed properly.

[0130] The program of the twelfth embodiment is a program that causes one or more processors to execute the control method of the eleventh embodiment.

[0131] According to this embodiment, it is possible to easily set up an environment in which work can be performed properly. [Explanation of Symbols]

[0132] 1. Operating System 5 Space 5a,5b,5c,5d,5e working area 10 Operating device 14 Display section 30 equipment 31 Lighting equipment 32 Air conditioning equipment 33 Ventilation equipment 60 Servers (External Devices) 171 Certification Department 172 1st acquisition part (work information acquisition part) 173 2nd Acquisition Department (Environmental Information Acquisition Department) 174 Display Processing Unit 175 First detection unit (exit detection unit) 176 Second detection unit (work completion detection unit) 178 Transmission Processing Unit 179 Environmental Control Unit

Claims

1. An authentication unit that authenticates workers performing tasks within the facility's space, When the authentication unit successfully authenticates the worker, a display processing unit displays work information related to the work on the display unit. When the authentication unit successfully authenticates the worker, an environment control unit controls the space to create a work environment appropriate to the task, An input unit that receives an operation by a user of the space regarding the termination of use of the space, The input unit, upon receiving the operation, includes a connection determination unit that determines whether or not an electrical device is connected to an outlet provided in the space, If the connection determination unit determines that the electrical device is connected to the outlet, the display processing unit further displays a message regarding the lost item on the display unit. Operating system.

2. The system further includes a work information acquisition unit that acquires work information corresponding to the user of the space from an external device. The operating system according to claim 1.

3. The system further includes an exit detection unit that detects when the worker leaves the space, When the exit detection unit detects that the worker has left the room, the environmental control unit controls the space to become a second environment, which is different from the first environment, which is the work environment corresponding to the work performed by the worker. The operating system according to claim 1 or 2.

4. The system further includes an environmental information acquisition unit that acquires environmental information representing the second environment corresponding to the user of the space from an external device, The environmental control unit controls the space so that it becomes the second environment represented by the environmental information acquired by the environmental information acquisition unit. The operating system according to claim 3.

5. The aforementioned work is cleaning in the aforementioned space. The display processing unit displays the cleaning items related to the cleaning as work information on the display unit. The operating system according to any one of claims 1 to 4.

6. The area in the aforementioned space where the work is performed is divided into multiple work areas, The display processing unit displays the cleaning items for each of the plurality of work areas on the display unit. The operating system according to claim 5.

7. The display processing unit displays all cleaning items in the space as work information on the display unit. The operating system according to claim 5.

8. A work completion detection unit that detects the completion of the aforementioned work, The system further includes a transmission processing unit that, when the work completion detection unit detects the completion of the work, transmits completion information to an external device indicating that the work has been completed. The operating system according to any one of claims 1 to 7.

9. The environmental control unit controls at least one of the multiple devices installed in the space so that the space becomes a working environment suitable for the work. The operating system according to any one of claims 1 to 8.

10. The aforementioned plurality of devices include lighting equipment, air conditioning equipment and ventilation equipment, The environmental control unit controls the lighting equipment, air conditioning equipment, and ventilation equipment so that the space becomes a working environment suitable for the work. The operating system according to claim 9.

11. A control method used in an operating system, An authentication step to authenticate workers performing tasks within the facility space, If the authentication of the worker is successful in the authentication step, a display processing step is performed in which work information related to the work is displayed on the display unit. If the authentication of the worker is successful in the authentication step, an environmental control step is performed to control the space to a work environment appropriate to the task. An input step for receiving an operation by a user of the said space regarding the termination of use of said space, The input step includes a connection determination step that determines whether or not an electrical device is connected to an outlet provided in the space, upon receiving the operation in the input step, In the display processing step, if the connection determination step determines that the electrical device is connected to the outlet, a message regarding the lost item is further displayed on the display unit. Control method.

12. A program for causing one or more processors to execute the control method described in claim 11.

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