Condominium General Meeting Support System

Abstract

To provide a system for supporting a general meeting of an apartment house, configured to allow dwellers to participate in a meeting on site or online, and flexibly respond to complicated situations which do not match the actual situation according to logical calculation.SOLUTION: A general meeting support system uses manager software for a manager terminal 100 and union member software for a union member terminal 200. A server device 300 serving as a host computer includes a union database and a customer database. The manager software includes general meeting information preparation means which is associated with the union database and the customer database, general meeting information transmission means, reply receiving means, and online meeting holding means. The union member software includes general meeting information acquisition means, reply transmission means, and online meeting participation means. The manager software includes proxy reply input means, proxy vote input means, reply collection means which takes retraction of the reply into consideration, and decision correction means for correcting the exercise of voting right or a result of decision under specific conditions.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present invention relates to a condominium general meeting support system that uses an occupant app or the like used for the operation of a condominium management association general meeting.

Background Art

[0002] According to the condominium ownership law, the establishment of a condominium management association is obligatory. Usually, a director elected as a representative for promoting the maintenance and management of a condominium organizes a board of directors, and an annual general meeting is held as an important event to confirm the general will of the members under the operation of the board of directors.

[0003] However, due to the heavy burden on the board of directors, problems with the appointment of directors, and the indifference of ordinary members to the operation of the general meeting, there are problems such as the quorum for the general meeting not being met, making it difficult for resolutions to be passed, or the general meeting itself not being established. There are also problems such as a shortage of successors for officers such as directors of the management association and the disadvantages of the fixation of officers.

[0004] On the other hand, the burden on the management company that assists in the operation of the board of directors and the general meeting is also heavy, and conventionally, it has been an issue to reduce the trouble of holding the general meeting and to facilitate the participation of ordinary members in the general meeting.

[0005] Furthermore, due to the influence of the novel coronavirus, it has become difficult to hold a face-to-face general meeting and its preparations, and the need to hold a general meeting online or in combination with face-to-face and online has increased.

[0006] In the situation as described above, for example, Patent Document 1 discloses a technology related to a conference system on a network that enables even those who are not good at operating a personal computer, such as the elderly, to easily participate. A plurality of information terminals are connected to the network and a server that provides topics, and votes on the approval or disapproval of the topics provided by the server are cast from the plurality of information terminals via the network.

[0007] Furthermore, Patent Document 2 describes a condominium general meeting support system comprising a terminal for general meeting operators who manage condominium general meetings, member terminals for condominium unit owners, and a general meeting support server, wherein the general meeting support server includes an owner management means that stores and manages information about the condominium managed by each general meeting operator in association with identification information and voting number information concerning the unit owners of the condominium, a general meeting database that stores general meeting information concerning general meetings held at the condominium, and an attendance form creation means that creates an attendance form unique to the unit owner that is delivered to the unit owner, including the information of the unit owner managed by the owner management means for each general meeting stored in the general meeting database, and A condominium general meeting support system is disclosed, comprising: a response receiving means that records response information, including the identification information of the unit owner for each agenda item, sent by the unit owner based on an attendance form, in association with the owner management means as a response for each unit owner, and if the response information includes information of the unit owner's delegator, adds the number of votes cast by the unit owner to the number of votes cast by the delegator; and an aggregation means that, based on the responses of the owners provided by the response receiving means and the number of votes cast, automatically updates the number of votes cast by the delegator if further votes are cast by the unit owner, counts the number of votes, and determines the success or failure of the agenda items in the general meeting information stored in the general meeting database. [Prior art documents] [Patent Documents]

[0008] [Patent Document 1] Japanese Patent Publication No. 2006-018496 [Patent Document 2] Patent No. 5320529 [Overview of the Initiative] [Problems that the invention aims to solve]

[0009] The invention described in Patent Document 1 is a meeting support system for use in general meetings of management associations, etc. It uses a remote control-type input means similar to a television remote control and simplifies the information transmission method so that even elderly people can easily operate it. However, it requires a completely different operation from conventional general meetings of management associations. Furthermore, it assumes that all participants will participate in a web conference, and does not consider the combination of online participation via the web and in-person participation at the venue.

[0010] Furthermore, the invention described in Patent Document 2 also assumes that the entire process of a condominium general meeting is carried out almost entirely over the network, and that the general meeting support server automatically handles the exercise of voting rights, the counting of votes, and the success or failure of proposals. Therefore, members who are unfamiliar with operating terminals may suffer disadvantages, especially during general meetings, such as being unable to follow the proceedings of the meeting or being unable to operate the terminal properly.

[0011] Furthermore, for management companies and other entities assisting the board of directors and general assembly, if the support system were to determine the exercise of voting rights, the counting of votes, and the success or failure of proposals, then if there were any deficiencies or missing information in the system, it is possible that decisions inconsistent with management rules or actual circumstances could be made, potentially hindering or even making the general assembly impossible to conduct.

[0012] Furthermore, the invention described in Patent Document 2 also assumes that members can participate in the general meeting by prior proxy or online participation. While the system itself is simplified accordingly, it does not consider the combined use of online participation and in-person participation at the venue.

[0013] The present invention aims to provide a condominium general meeting support system that not only improves the efficiency of work through online systems but also enables both online and in-person participation, and can flexibly respond to complex situations where simple logical calculations are insufficient to match the actual circumstances. [Means for solving the problem]

[0014] The present invention is a condominium general meeting support system that utilizes operator software installed on a host computer or operator terminal used by the operator who manages the condominium general meeting, and member software for use on the terminals of the condominium unit owners. A. The aforementioned software for operators is: A means for creating or entering data related to the general meeting notice, A means for transmitting the aforementioned general meeting notice using a communication line, A means for receiving responses to the general meeting notice sent from a member's terminal, A proxy response input means for inputting responses to the general meeting notice on behalf of members who are unable to use the aforementioned member software, Online meeting hosting methods for holding an online web general meeting, At the general meeting, a proxy voting input means is provided to input the exercise of voting rights on behalf of on-site members who cannot use the aforementioned member software, and also to input the withdrawal of such delegation and the exercise of voting rights if the on-site member has delegated the exercise of voting rights in advance. B. The aforementioned software for union members is: A means for obtaining the general meeting notice for receiving or downloading the aforementioned general meeting notice, A means for sending a response to the aforementioned general meeting notice, Online meeting participation methods for taking part in the online web conference, Equipped with, C. The aforementioned operator software further includes: A response aggregation means for aggregating responses or withdrawals of responses submitted by union members via the response transmission means, and responses or withdrawals of responses submitted by union members not using the response transmission means, including union members who attended the site in person. A means for modifying the voting results or voting results compiled by the aforementioned response aggregation means, under specific conditions, Equipped with It is characterized by the following:

[0015] Note that the host computer used by the operator is not limited to those used only by the management association of a specific condominium, but includes those shared by the management associations of a number of condominiums.

[0016] When the host computer is shared by the management associations of a number of condominiums, the operator software and the storage means (such as internal memory, external memory, etc.) for storing the information of each condominium with different management regulations, etc. are also set so that they can correspond to the management regulations and requirements of each condominium and can be switched and used.

[0017] Also, in the case of the operator software installed on the operator terminal used by the person in charge of the management company entrusted with the business of the management association or the board of directors (not limited to the computer installed in the management company, etc., including the case of mobile terminals such as notebook personal computers and tablet terminals), it is also possible to use the one that has been customized in advance as the operator software dedicated to a specific condominium or dedicated to a specific plurality of condominiums.

[0018] As the terminal used by the members, personal computers, mobile phones such as smartphones, tablet terminals, etc. are assumed, and the member software can be installed on these and used.

[0019] As an essential configuration, the host computer or the operator terminal includes a combination information storage means for storing information on one or more of the above-mentioned target condominiums and combinations, and a member information storage means for storing information on the members of the target condominium.

[0020] The information on the condominium and the combination can include, for example, the information in the register of one or more target condominiums, the information on the management regulations and bylaws of the management association, the information on the minutes of past general meetings and board meetings, etc.

[0021] Information regarding the members of the condominium association in question may include, for example, each member's address, name, apartment number, and number of voting rights, while taking into consideration individual privacy.

[0022] In addition, the host computer or operator's terminal may be equipped with functions for storing information related to large-scale repairs, other building renovations and repairs, building management and operation, general meeting notices, and other various documents.

[0023] The operator software includes a proxy response input method for members who cannot use the member software to input responses to general meeting notices, and a proxy voting input method for members attending the general meeting who cannot use the member software to input the exercise of voting rights. This is designed so that a representative from the management company or other person attending the general meeting can operate these functions on behalf of the member, ensuring that members who cannot operate the terminal are not disadvantaged and that the general meeting proceeds smoothly.

[0024] Furthermore, if a member who has delegated the exercise of their voting rights in advance online or by document prior to the general meeting ends up attending the meeting in person, and expresses their intention to withdraw their prior delegation and exercise their voting rights during the proceedings of the general meeting, the management company's representative may handle the situation using a proxy voting input method, provided that the regulations concerning the general meeting permit it.

[0025] The member software is installed and used on personal computers, smartphones, tablet devices, and other devices owned by members. From these member devices, members can obtain general meeting notices, submit responses to general meeting notices, and participate in online web-based general meetings.

[0026] Furthermore, in the present invention, the operator software is provided with a response aggregation means that aggregates responses or withdrawals of responses sent by members via the response transmission means, as described above, and responses or withdrawals of responses by members not via the response transmission means.

[0027] For example, in the case of the invention described in Patent Document 2 mentioned above, a logical step is used that makes it difficult to grasp the situation, such as "a means for counting votes, which automatically updates the number of voting rights of the delegate if there are further votes from the unit owner, counts the number of votes, and determines whether the proposals in the general meeting information stored in the general meeting database are approved or rejected." This can cause confusion for both the party exercising the voting rights and the general meeting organizers. In contrast, the present invention allows for smooth counting using organizer software, while checking the status of online attendees and in-person attendees.

[0028] Furthermore, the present invention includes a voting modification means for the operator software to modify the voting results or voting results compiled by the response aggregation means under specific conditions.

[0029] Ideally, if the system could automatically determine responses, vote counts, and the success or failure of proposals, it would be thought that the general meeting would proceed more quickly and fairly. However, if there are missing or incomplete input information, software bugs, or programming flaws in part of the system, it is possible that judgments that do not reflect the actual situation, such as inconsistencies with the management regulations, could be made, potentially hindering the progress of the general meeting or even making it impossible to continue.

[0030] In contrast, as described above, the present invention provides the operator's software with means for modifying voting results or resolution results under specific conditions, thereby preventing the general meeting from being disrupted or becoming impossible to continue.

[0031] However, since the means of amending votes must not be used for the benefit of any particular party, it is desirable that the specific conditions include at least specifying the results of the exercise of voting rights or the reasons for amending the vote, as well as the person or person responsible for making the amendment.

[0032] Furthermore, in the condominium general meeting support system of the present invention, it is desirable that the software for members also includes a means for withdrawing a submitted response and submitting a new response within a certain period of time or at the time the general meeting is held.

[0033] This system allows union members to easily withdraw their votes and cast their votes from their own devices if they wish to change their decision before the general meeting, or if they wish to change their decision during the explanation or discussion process at the general meeting. This not only benefits union members but also ensures the smooth running of the general meeting.

[0034] Furthermore, in the condominium general meeting support system of the present invention, the means for holding online meetings in the operator software and the means for participating in online meetings in the member software can be linked with an existing web conferencing system.

[0035] Existing web conferencing systems include, for example, Zoom (Zoom Video Communications), Microsoft Teams (Microsoft), and Google Meet (Google).

[0036] Furthermore, in the condominium general meeting support system of the present invention, the operator software may also be equipped with entry and exit management means that manages the entry and exit of members attending the web general meeting online using member software, and confirms the exercise of voting rights for each agenda item.

[0037] This allows for the automatic verification of the exercise of voting rights for each agenda item. However, if the existing web conferencing systems mentioned above are used, and those systems have access control features, access can be managed using those features. [Effects of the Invention]

[0038] According to the general meeting support system of the present invention, in condominium general meetings, not only is the work efficiency improved through an online system, but participation can be made both online and in person at the site, and the system can flexibly handle complex situations that are difficult to adapt to with simple logical calculations.

[0039] Furthermore, the general meeting support system according to the present invention can improve convenience for the board of directors and members, thereby increasing attendance at general meetings and revitalizing condominium association activities.

[0040] Furthermore, it will streamline the various tasks performed by the management company's staff who provide support for holding general meetings, and it will also facilitate the creation of databases for managing various types of data related to condominium management. [Brief explanation of the drawing]

[0041] [Figure 1] This is a conceptual diagram showing the basic system configuration in one embodiment of the general meeting support system of the present invention. [Figure 2] This is a conceptual diagram showing the basic hardware configuration in one embodiment of the general meeting support system of the present invention. [Figure 3] This is a system function configuration diagram of an operator terminal in one embodiment of the general meeting support system of the present invention. [Figure 4] This is a system function configuration diagram of a member terminal in one embodiment of the general meeting support system of the present invention. [Figure 5] This is a system function configuration diagram of a server device in one embodiment of the general meeting support system of the present invention. [Figure 6] This is a conceptual diagram showing an example of a home screen created using administrator software. [Figure 7] This is a conceptual diagram showing an example of a union information list menu screen in the operator software. [Figure 8] This is a conceptual diagram showing an example of a member information menu screen in the administrator software. [Figure 9] This is a conceptual diagram showing an example of a menu screen for setting quorum / resolution requirements using the operator software. [Figure 10] This is a conceptual diagram showing an example of a proposal management menu screen using the administrator software. [Figure 11] This is a conceptual diagram showing an example of the detailed meeting creation menu screen accessed through the board meeting / general assembly menu in the administrator software. [Figure 12] This is a conceptual diagram showing a continuation of the meeting creation details menu screen in Figure 11. [Figure 13] This is a conceptual diagram showing an example of a web conferencing screen using operator software. [Figure 14] This is a conceptual diagram showing an example of a data aggregation screen created using the operator's software. [Figure 15] This is a conceptual diagram showing an example of a web conference screen using software for union members. [Figure 16] This is a conceptual diagram showing an example of a home screen in the software for union members. [Figure 17] This is a conceptual diagram showing an example of a screen for responding to attendance / voting for / against each agenda item using software for union members. [Modes for carrying out the invention]

[0042] Hereinafter, embodiments of the present invention will be described based on the attached drawings.

[0043] Figure 1 is a conceptual diagram showing the basic system configuration in one embodiment of the condominium general meeting support system of the present invention, and Figure 2 is a conceptual diagram showing the basic hardware configuration.

[0044] As a basic hardware configuration, the host computer or operator terminal 100 (hereinafter referred to as "operator terminal") used by the operator running the condominium general meeting is typically a laptop computer that can be brought into the meeting venue, and generally includes a main CPU 111, main memory 112, auxiliary storage 113, camera 114, keyboard 115a and touch panel 115b as the operation unit 115, speaker 116a and microphone 116b as the sound processing unit 116, display 117a as the display processing unit 117, and a communication processing unit 118 capable of connecting to the internet. In the present invention, each function and means is executed by the main CPU 111 reading the operator software stored in the main memory 112 or auxiliary storage 113 and processing each component.

[0045] The terminal 200 (hereinafter referred to as "member's terminal") used by a condominium unit owner is, for example, a desktop computer, laptop computer, or smartphone used at home. It is common for such terminals to be equipped with a main CPU 211, main memory 212, auxiliary memory 213, camera 214, keyboard 215a and touch panel 215b as an operation unit 215, speaker 216a and microphone 216b as an audio processing unit 216, display 217a as a display processing unit 217, and a communication processing unit 218 capable of connecting to the internet, as shown in Figure 2. However, it is not necessary for all of these to be equipped, and it can be used even if, for example, it does not have a camera or microphone. In the present invention, each function and means is executed by the main CPU 211 reading the operator software stored in the main memory 212 or auxiliary memory 213 and processing each component.

[0046] The basic configuration of the server device 300 includes a main CPU 311, main memory 312, auxiliary memory 313, and communication processing unit 314, as shown in Figure 2, and data is exchanged between the operator terminal 100 and the member terminal 200 via a communication line such as the Internet. In this invention, each function and means is executed by the main CPU 311 reading the operator software stored in the main memory 312 or auxiliary memory 313 and processing each component. Although the server device 300 is shown as a single unit in Figure 2, etc., it may be configured to distribute the processing across multiple server devices.

[0047] In the basic system configuration shown in Figure 1, data is exchanged between the server device 300 and the operator terminal 100 using dedicated operator software installed on the operator terminal 100 and dedicated member software installed on the member terminal 200.

[0048] In the example shown in Figure 1, the server device 300 is configured to include a union data server 310, a customer data server 320, an internal web server 330, and an external web server 340.

[0049] The union data server 310 stores "basic union information" and "member information" related to the operation of each union using the system, as well as "general meeting information" including records of past general meetings, "aggregation and resolution results information," and "minutes files."

[0050] The customer data server 320 stores information such as "unique union information," "unique union member information," and "unique ID and password information" related to customer management and database access for customers using the system.

[0051] The internal web server 330 is primarily used for exchanging data with the operator terminal 100. It has functions such as "receiving requests," "searching databases," "sending responses," and "saving databases" with the operator terminal 100, and operators can access the union data server 310 and the customer data server 320 through the internal web server 330.

[0052] The external web server 340 is similarly a server primarily used for exchanging data with member terminals 200, and is equipped with functions such as "receiving requests," "searching databases," "sending responses," and "saving databases" in communication with member terminals 200.

[0053] As mentioned above, the operator terminal 100 can utilize basic functions such as "general meeting announcement creation," "convocation notice sending," "summary table display and editing," "resolution result registration," and "minutes file registration" by installing dedicated operator software.

[0054] Furthermore, as mentioned above, by installing dedicated member software, the member terminal 200 can utilize basic functions such as "receiving and displaying meeting notices," "responding to attendance / absence and exercising voting rights," "participating in web conferences (general meetings)," "web voting," and "displaying meeting minutes."

[0055] Such operator software and member software are stored in program format in main memory or auxiliary memory, and are executed when the main CPU or other processor reads and processes the program.

[0056] The operator software, for example, utilizes "basic union information," "member information" for each union, and "general meeting information" stored in the union database server 310 shown in Figure 1 to create general meeting notices, transmit general meeting notices via communication lines (notice of convocation), receive responses to the general meeting notices sent from member terminals (response reception and recording), display and edit summary tables, and also includes means for registering resolution results and creating and registering minutes.

[0057] Furthermore, although not shown in Figure 1, a characteristic configuration of the general meeting support system of the present invention is that the operator software includes a proxy response input means for a person in charge at the management company to input a response to the general meeting notice on behalf of a member who cannot use the member software; a proxy voting input means for inputting the exercise of voting rights on behalf of a member attending in person who cannot use the member software at the general meeting, and for inputting the withdrawal of the delegation and the exercise of voting rights if the member attending in person has delegated the exercise of voting rights in advance; a response aggregation means for aggregating responses or withdrawals of responses sent by members via the response transmission means of the member software, and responses or withdrawals of responses by members who do not use the response transmission means, including members attending in person; and a vote modification means for modifying the results of the exercise of voting rights or the vote results aggregated by the response aggregation means under specific conditions.

[0058] Figures 3 to 5 are system function configuration diagrams for the general meeting support system of the present invention, showing the system functions for the operator terminal 100 (Figure 3), the member terminal 200 (Figure 4), and the server device 300 (Figure 5) in a simplified manner.

[0059] First, the system functions of the operator terminal 100 in Figure 3 will be explained in relation to the system functions of the server device 300 in Figure 5. When the server device 300 receives a login request (ID, password, etc.) from the operator terminal 100 and sends home screen rendering information to the operator terminal device 100, the server device 300 displays the home screen 120 (see Figure 6) on the operator terminal 100's display 117a (see Figure 2).

[0060] The home screen 120 of the operator terminal 100 displays, for example, the union information list menu 121, the member information menu 122, the resolution requirements setting menu 123, the agenda management menu 124, and the board of directors / general meeting menu 125, as shown in Figure 6 later. Requests to the server device 300 and file uploads are made from these menus, and the server device 300 performs processing such as data storage and calculations, and the requested information and files are sent from the server device 300 to the operator terminal 100.

[0061] From the Board of Directors / General Meeting menu 125, for example, as shown in Figure 3, you can access the meeting creation and editing function and the web conference hosting function, and perform tasks such as editing summary tables, registering meeting minutes, and hosting web conferences (web general meetings) in communication with the server device 300.

[0062] Furthermore, regarding communications related to the general meeting, in response to requests from the operator terminal 100, information including attendance status during web conferences before and during the general meeting, votes for and against each agenda item, and the results of proxy votes are sent to the operator terminal 100.

[0063] Furthermore, decisions regarding the approval or rejection of each proposal, which can be modified under specific conditions as needed, are registered in the conference database of the server device 300.

[0064] Requests to end the general meeting, including those from web participants, are processed by the server device 300. A signal indicating the end of the general meeting is sent to the member terminals 200, and the end of the general meeting is displayed on the screen of the member terminals 200 via the operator software on the operator terminal 200. Web participants can also exit the meeting from the member terminal 200 before this.

[0065] After the general meeting concludes, the operator's terminal 100 transmits the minutes and other information to the server device 300. This information stored in the server device 300 can be made accessible upon request from the operator's terminal 100 and the member's terminal 200, provided certain conditions are met.

[0066] Next, the system functions of the member terminal 200 in Figure 4 will be explained in relation to the system functions of the server device 300 in Figure 5. The server device 300 receives a login request (ID, password, etc.) from the member terminal 200, and the home screen 120 (see Figure 6) is displayed on the display 217a (see Figure 2) of the member terminal 200.

[0067] Furthermore, for members who possess a member terminal 200 with member software pre-installed, general meeting notices and materials are sent via email or by request from the member terminal 200 using the member software, based on various general meeting information registered in the database of the server device 300 from the operator terminal 100.

[0068] Union members who receive notices and materials for the general meeting can use member terminals 200 to respond online via a response screen to indicate their attendance, vote for or against each agenda item, and delegate their vote.

[0069] Furthermore, during the general meeting, members can log in to the web conference from their terminal 200 and withdraw their votes for or against each agenda item, or cast their responses (votes). The server device 300 then registers and compiles these responses.

[0070] After the general meeting concludes, the minutes and other information stored on the server device 300 can be made available for viewing from member terminals 200 upon request, under specific conditions.

[0071] Figures 6 to 14 are simplified conceptual diagrams showing examples of the screens of the operator's terminal using the operator's software in the condominium general meeting support system of the present invention, and Figures 15 to 17 are simplified conceptual diagrams showing the screens of the member's terminal using the member's software in the condominium general meeting support system of the present invention.

[0072] This explanation assumes a system equipped with functions to support the holding of a union's board of directors meeting and general assembly, and will be limited to the case where that system is used to support the general assembly.

[0073] In the following, we will describe each component of this embodiment that is relatively relevant to the structure of the present invention, following the flow from preparation for the general meeting to the holding of the general meeting and the processing after the general meeting.

[0074] (1)Basic settings First, in preparation for the general meeting, the person in charge, such as the management company, launches the operator software on the operator terminal 100 (see Figure 2), which displays the home screen 120, as exemplified in Figure 6, on the display 117a of the operator terminal 100.

[0075] The example screen in Figure 6 is a menu screen equipped with a union information list menu 121, a member information menu 122, a resolution requirements setting menu 123, a proposal management menu 124, and a board meeting / general assembly menu 125. However, the example screen in Figure 6 is merely a conceptual representation for explanatory purposes, and the number, arrangement, combination, and design of the menus are arbitrary. The same applies to the example screens in Figures 7 to 17.

[0076] The home screen 120 has a touch panel 115b (see Figure 2) function as an input means, and when the operator clicks on the union information list menu 122, the union information list screen 130 (see Figure 7) is displayed on the display 117a (specific menu items on the bottom are omitted).

[0077] Although details will be omitted due to their relationship to the structure of the present invention, on the union information list screen 130, the touch panel 115b detects the operator's input and transmits it to the union database server 310 in the server device 300, which identifies the target union and person in charge, and based on the operator's input, the use of the web voting function and other matters related to the preparation of the general meeting can be set and stored in association with the union code.

[0078] Similarly, when the operator detects a click on the member information menu 122 on the home screen 120, the member information screen 140 (see Figure 8) is displayed on the display 117a (specific menu items on the bottom are omitted).

[0079] On the member information screen 140, when the touch panel 115b detects an operator's input, it is similarly transmitted to the union database server 310 in the server device 300, where, for example, the number of voting rights for each dwelling unit can be registered according to the management regulations for each property (union).

[0080] Similarly, the resolution requirements setting menu 123 on the home screen 120 brings up the resolution requirements setting screen 150 (see Figure 9), where each association can register the resolution requirements for the general meeting, for example, ordinary resolutions: a majority of the voting rights of the attending members; special resolutions: 3 / 4 or more of the total number of members and 3 / 4 or more of the total voting rights; and other resolution conditions as stipulated in the management regulations, etc.

[0081] Similarly, when an operator clicks on the agenda management menu 124 on the home screen 120, the agenda management menu screen 160 (see Figure 10) is displayed on the display 117a.

[0082] The following explains the process of supporting the general meeting for a specific property (association) selected from the agenda management menu screen 160.

[0083] The process during the meeting preparation phase would follow a similar flow, for example: (2) Issuance of notice of convocation From the agenda management menu screen 160 (Figure 10, specific menu contents omitted) on the operator's terminal's management screen, the meeting creation screen 170 (see Figures 11 and 12) can be called up to create meeting agenda items (agenda name, agenda description, etc.). Furthermore, resolution requirements can be set for each agenda item. In other words, the main CPU 111 on the operator's terminal reads the operator software from the main memory 112 or auxiliary memory 113 and processes it, executing various functions such as input means and general meeting notice transmission means.

[0084] In the meeting creation screen 170 illustrated in Figures 11 and 12, the operator can use the keyboard 115a and touch panel 115b as input means to fill in or select items such as union information, meeting type, meeting date and time, venue, announcement, agenda, proposal registration, participant registration, attached documents, attendance response / reminder notification function, and web conferencing function.

[0085] Furthermore, the meeting creation menu screen 170 is equipped with a "Meeting Registration / Convocation Notice" button at the bottom of the screen, as shown in Figure 12, for example. By touching the screen, the operator can access the meeting registration / convocation notice screen (not shown), which can then send a general meeting convocation notice (request for attendance confirmation) with attached PDF meeting materials to the designated end users (union members using devices such as smartphones, tablets, and personal computers). In other words, the main CPU 111 processes the communication processing unit 118, etc., based on the operator's software, and the communication processing unit 118 executes a general meeting announcement transmission means that transmits the convocation notice and meeting materials using the communication line.

[0086] For members who do not own a device or who prefer paper documents, a combination of methods such as mailing or individual distribution can be used.

[0087] (3) Receipt of the notice of convocation and response regarding attendance End users (union members) can receive or download meeting notices (meeting information and response requests) on their own union member terminals 200 (see Figure 2), such as smartphones, tablets, or personal computers, on which union member software is installed. They can then respond to attendance requests for the general meeting, delegate their attendance if they are unable to attend, and respond with their votes for or against each agenda item. Responses to the general meeting are sent from the union member terminal 200 to the server device 300 and stored in the union database server. The stored responses are then sent to the operator terminal, which receives the transmitted responses. Specifically, in the union member terminal 200, the main CPU 211 processes the communication processing unit 219, etc., based on the union member software to execute a means for acquiring general meeting information to receive or download the general meeting information, and also executes a means for sending responses to the general meeting information. In addition, in the operator terminal 100, the main CPU 111 processes the communication processing unit 211, etc., based on the operator software to execute a means for receiving responses to the general meeting information.

[0088] The operation on the day of the online general meeting will follow a procedure similar to the following. It should be noted that the term "web-based general meeting" used here refers not only to general meetings where all participants attend online via the web, but also to general meetings that include participants who attend in person at the venue where the meeting is held, without using an online participation method.

[0089] (4) Holding and voting at the online general meeting (by the organizers) In order to hold a web-based general meeting, necessary authentication is performed, and with the operator terminal 100, member terminals 200, and server device 300 connected via the internet, an employee of the management company, who is the operator, calls up the general meeting page (not shown) for the relevant property (relevant association) from the Board of Directors / General Meeting menu 125 on the home screen 120 of the operator terminal 100, displays the web conference screen 180 (see Figure 13), and starts the web-based general meeting. In other words, in the operator terminal 100, the main CPU 111 processes the operation unit 115, sound processing unit 116, display processing unit 117, and communication processing unit 118, etc., based on the operator software, and executes the means for holding an online meeting to hold a web-based general meeting.

[0090] Note that the web conference screen 180 shown in Figure 13 is purely conceptual. In this example, the screen displays venue footage (video of the venue where on-site participants are present), video of online participants, an agenda display, displays for various functions related to operation, and other elements such as chat sending / receiving displays, resolution registration displays, and exit / end meeting buttons. However, the displayed items, layout, and design are entirely arbitrary.

[0091] Furthermore, some of these display items are shared with the web conference screen 280 (see Figure 15) of the member terminal 200.

[0092] Figure 14 illustrates a summary table created by switching between web conference screens 180. It includes sections for attendance input / editing and summary table input / editing, and button operations such as updating and editing on the screen are performed from the operator's terminal 100.

[0093] Furthermore, for example, the number of web attendees can be automatically determined by the system based on the connections of the 200 member terminals connected to the web general meeting, and the number of members (who in which room of the property) participating in the web general meeting online can be reflected in a summary table (see Figure 14).

[0094] For attendees who will not be using online web conferencing, the organizers will register their attendance on the day of the meeting by referring to the participant list from the organizer's terminal 100.

[0095] Based on the web attendees automatically identified by the system and the on-site attendees who registered at the location, the system can reflect in its summary table (see Figure 14) who is participating and in which apartment unit. This also allows for confirmation that the meeting requirements have been met.

[0096] In voting, for those attending in person, the results can be filtered using a tabulation sheet, and the operator (such as an employee of the management company) can input, edit, and delete votes for or against individual agenda items on behalf of the attendees. Alternatively, the system can be equipped with a function that allows attendees to vote using their own terminals. Specifically, in the operator terminal 100, the main CPU 111 processes the operation unit 115, display processing unit 117, and communication processing unit 118, etc., based on the operator software, and executes a proxy response means to input responses (for or against) to general meeting notices (agenda) on behalf of members who cannot use the member software.

[0097] The system can automatically tally web votes for or against each of the 200 member terminals used by online attendees, and it can also close web voting for each agenda item.

[0098] By updating the data in the system's summary table (see Figure 14), the response status of web attendees and on-site attendees at that time is automatically compiled, and the total number of votes for and against each agenda item can be displayed on the web screen. In this compilation, responses are compiled for each agenda item, taking into account responses made in advance by each member, withdrawals of those responses, responses made by on-site attendees, and withdrawals of those responses. Specifically, in the operator terminal 100, the main CPU 111 processes the operation unit 115, display processing unit 117, and communication processing unit 118, etc., based on the operator software, and executes a response compilation means that compiles responses or withdrawals of responses. At this time, the operator terminal 100 accesses the union database server 310 of the server device 300 as needed to acquire and update member response information and compilation and resolution result information.

[0099] Regarding voting rights for which a proxy response has been received, the data update operation described above determines whether the web attendees and on-site attendees include the proxy recipients (including those who have entrusted their vote to the chairman, etc.). If a proxy recipient is included, it determines whether the proxy recipient is in favor or not. If they are in favor, the member who delegated the vote (the principal) is also counted as in favor. Furthermore, at the general meeting, if, for example, a member who has not yet responded is attending the on-site general meeting and cannot use the member software, the system can input the exercise of voting rights on behalf of that member. Also, at the general meeting, if, for example, a member who has responded with a proxy is attending the on-site general meeting and cannot use the member software, the system can input the withdrawal of the proxy and the exercise of voting rights on behalf of that member. In other words, at the operator terminal 100, the main CPU 111 processes the operation unit 115, display processing unit 117, and communication processing unit 118, etc., based on the operator software, and executes a proxy voting input means to input the exercise of voting rights on behalf of a member who cannot use the member software, for example.

[0100] Furthermore, the resolution results of the approval or rejection of the proposal can be registered based on the automatic update of the summary table. When the operator edits the summary table, the date and time of editing (who edited what, when, etc.) are registered to enable verification. In other words, the aggregated voting results or resolution results can be modified, provided that information is accepted that identifies the reason for the aggregation and the person or person responsible for the modification. At this time, in the operator terminal 100, the main CPU 111 processes the operation unit 115, display processing unit 117, and communication processing unit 118, etc., based on the operator software, and executes a resolution modification means to modify the voting results or resolution results under specific conditions, for example.

[0101] (5) Attendance at web conferences and voting (union members) Union members attending a web conference can participate in the meeting by selecting the Board of Directors / General Meeting menu 221 from the menu on the home screen 220 (see Figure 16) of their own union terminal 200, which has the union software installed.

[0102] Figure 15 shows a web conference screen 280 that shares some of the display items with the operator terminal 100 shown in Figure 13. In this example, the screen displays the venue video (video of the venue where on-site participants are attending), the agenda, various functions related to operation, resolution results, and an exit button. There is also a section to display the participant's vote (pre-meeting / on-the-day), but the items, layout, and design are arbitrary. In other words, in the member terminal 200, the main CPU 211 processes the operation unit 215, sound processing unit 216, display processing unit 217, and communication processing unit 218 based on the operator software to execute the means for holding an online web general meeting.

[0103] Figure 17 shows the screens for responding to attendance and responding to each agenda item by switching between web conference screens 280, illustrating the attendance response, the response regarding how to exercise voting rights in the case of absence, and the display section for voting rights.

[0104] Regarding web voting on proposals, for example, if a member has already registered and displayed on the voting screen whether they have exercised their voting rights for each proposal or delegated them to another person at the time of attendance confirmation, they can withdraw their previous voting rights or delegation and exercise their voting rights again themselves. In other words, in the member terminal 200, the main CPU 211 processes the operation unit 215, display processing unit 217, and communication processing unit 218, etc., based on the operator software, and executes a response withdrawal means to withdraw a response sent within a certain period or at the time of the general meeting and send a new response.

[0105] On the other hand, for those attending in person, their pre-voted voting rights or proxies are reset when they appear at the venue. However, for those attending via the web, their voting rights or proxies are not reset, and the content of their pre-voted voting rights or proxies can be maintained. This means that it is not necessary to cast a vote in real time in accordance with the vote at the venue, making it possible to attend in a so-called observer-style manner.

[0106] In principle, in-person attendees will express their support or opposition to each agenda item as the proceedings progress. However, web attendees can be allowed to vote on all agenda items, including those that have not yet been discussed.

[0107] The operation after the general meeting will follow a process like the following: (6) Registration and publication of meeting minutes The minutes creation menu (illustration omitted) can be used to create meeting minutes (minutes title and summary), select who can access the minutes (officers only, all, or individual), and notify selected members of the minutes' availability.

[0108] (7) Access to the minutes Union members can receive notifications of meeting minutes issuance via the app. They can view a list of meeting minutes (including past minutes). They can also view detailed meeting minutes and PDF versions.

[0109] (8) Viewing and downloading web conference recordings The organizers can view and download the entry and exit history of the online general meeting. They can also view and download the chat history of the online general meeting. They can download the recorded data of the online general meeting.

[0110] In this invention, as shown in Figure 2, each function and means is executed when the software is read and processed on the operator terminal 100, the member terminal 200, and the server device 300. However, it is not necessary for each function and means described above to be executed on any of the operator terminal 100, the member terminal 200, and the server device 300 as described. For example, it is possible for at least one of the following to be executed on the server device 300: the general meeting announcement sending means, the response receiving means, the online meeting hosting means, and the response aggregation means. In other words, each of the above functions and means can be distributed and executed on the operator terminal 100, the member terminal 200, the server device 300, and even on other devices. [Explanation of Symbols]

[0111] 100... Operator terminal, 111... Main CPU, 112...Main storage device, 113...Auxiliary storage device, 114...Camera, 115...operation unit, 115a... Keyboard 115b...Touch panel 116...Sound Processing Unit, 116a...Speaker 116b... Mike 117...Display processing unit, 117a…Display 120... Home screen, 121... Union Information List Menu, 122... Member information menu, 123... Resolution Requirements Setting Menu, 124... Agenda management menu, 125…Board Meeting / General Assembly Menu, 130... Union information list screen, 140…Cooperative member information screen, 150... Resolution requirements setting screen, 160... Agenda management menu screen, 170...Meeting creation screen, 180...Web conference screen, 200... Terminals for union members, 220... Home screen, 211... Main CPU, 212...Main memory, 213...Auxiliary storage device, 214...Camera, 215...Operation unit, 215a... Keyboard 215b... Touch panel 216... Acoustic processing unit, 216a...Speaker 216b... Mike 217...Display processing unit, 217a…Display 221... Board of Directors / General Meeting Menu, 280...Web conference screen, 300…Server device 311... Main CPU, 312...Main storage device, 313...Auxiliary storage device, 314...Communication Processing Unit

Claims

1. A condominium general meeting support system that utilizes operator software installed on a host computer or operator terminal used by the operator who manages the condominium general meeting, and member software for use on the terminals of the condominium unit owners, A. The aforementioned software for operators is: A means for creating or entering data related to the general meeting notice, A means for transmitting the aforementioned general meeting notice using a communication line, A means for receiving responses to the general meeting notice sent from a member's terminal, Before the start of the general meeting, a proxy response input means is provided to input, on behalf of members who are unable to use the aforementioned member software, their responses regarding attendance in response to the general meeting notice, their proxy voting rights, or their prior votes for or against the agenda items. Online meeting hosting methods for holding an online web general meeting, At the general meeting, a proxy voting input means is provided to input the exercise of voting rights on behalf of on-site members who cannot use the aforementioned member software, and also to input the withdrawal of such delegation and the exercise of voting rights if the on-site member has delegated the exercise of voting rights in advance. B. The aforementioned software for union members is: A means for obtaining the general meeting notice for receiving or downloading the aforementioned general meeting notice, A means for sending a response to the aforementioned general meeting notice, Online meeting participation methods for taking part in the online web conference, Equipped with, C. The aforementioned operator software further includes: A response aggregation means for aggregating responses or withdrawals of responses submitted by union members via the response transmission means, and responses or withdrawals of responses submitted by union members not using the response transmission means, including union members who attended the event in person. A means for modifying the voting results or voting results compiled by the aforementioned response aggregation means, under specific conditions, Equipped with A condominium general meeting support system characterized by the following features.

2. A condominium general meeting support system according to claim 1, characterized in that the specific conditions include at least specifying the reason for modifying the voting results or the voting results, and the person or person responsible for making the modification.

3. The condominium general meeting support system according to claim 1, wherein the software for members further includes a means for withdrawing a submitted response and submitting a new response within a certain period of time or at the time the general meeting is held.

4. A condominium general meeting support system according to claim 1, characterized in that the means for holding online meetings in the operator software and the means for participating in online meetings in the member software are linked with an existing web conferencing system.

5. A condominium general meeting support system according to claim 1, wherein the operator software further includes an entry / exit management means for managing the entry and exit of members attending the web general meeting online using the member software and for confirming the exercise of voting rights for each agenda item.

6. The condominium general meeting support system according to Claim 1, wherein the proxy response input means is further characterized in that it allows input of the votes for or against, edits, and deletions of individual agenda items by the attending members.

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