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JP7892034B2Active Publication Date: 2026-07-17SOFTBANK GROUP CORP
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Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Patents
Current Assignee / Owner
SOFTBANK GROUP CORP
Filing Date
2024-09-20
Publication Date
2026-07-17

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Patent Text Reader

Abstract

To provide a system.SOLUTION: A system includes: means for preparing a natural language processing (NLP) model on which basis learning has been performed in advance; means for collecting interaction on a portable terminal of a customer in a place where complete security is ensured; means for causing an NLP model only for the customer to relearn using the collected data; and means for recognizing a feeling of the user and adjusting the learning of the NLP model to correspond to a feeling analyzed by the feeling engine for analyzing.SELECTED DRAWING: Figure 1
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