Settlement processing system, settlement processing device, and settlement processing method

Abstract

To provide a settlement processing system, a settlement processing device, and a settlement processing method, which reflect intentions of users on electronic prescriptions and make it easier to improve convenience for users.SOLUTION: A settlement processing system is provided, comprising a settlement unit 21 for performing settlement processing on payment of a medical service fee by a user, an acquisition unit 24 for acquiring intention information indicative of an intention of the user on an electronic prescription, which is prescription issued in the form of electronic data, and a processing unit 22 for performing processing on the prescription according to the intention information.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present invention relates to a settlement processing system, a settlement processing device, and a settlement processing method.

Background Art

[0002] Patent Document 1 describes a settlement processing system having a payment device for paying medical expenses. This settlement processing system is configured to be able to issue an electronic prescription exchange certificate.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] Patent Document 1 does not describe the user's intention regarding an electronic prescription (for example, which of the electronic prescription and the paper prescription is desired to be delivered). Thus, conventionally, in a settlement processing system, processing based on the user's intention regarding an electronic prescription has not been considered.

[0005] An object of the present invention is to provide a settlement processing system, a settlement processing device, and a settlement processing method in which the user's intention regarding an electronic prescription is reflected and the convenience for the user is easily improved.

Means for Solving the Problems

[0006] The settlement processing system according to the present invention includes a settlement unit that performs settlement processing regarding payment of medical expenses by a user, an acquisition unit that acquires intention information, which is information indicating the user's intention regarding an electronic prescription that is a prescription delivered in electronic data, and a processing unit that executes processing regarding the prescription based on the intention information. The aforementioned intent information includes delivery information indicating whether the user wishes to receive an electronic prescription or a paper prescription, and the processing unit includes a first notification unit that performs processing related to the delivery of a prescription based on the delivery information and notifies the user of the benefits of choosing to receive an electronic prescription.It is the matter.

[0007] The settlement processing device according to the present invention is characterized by comprising: a settlement unit that performs settlement processing related to the payment of medical expenses by the user; an acquisition unit that acquires intention information, which is information indicating the user's intention regarding an electronic prescription, which is a prescription issued as electronic data; and a processing unit that executes processing related to the prescription based on the intention information. The aforementioned intent information includes delivery information indicating whether the user wishes to receive an electronic prescription or a paper prescription, and the processing unit includes a first notification unit that performs processing related to the delivery of a prescription based on the delivery information and notifies the user of the benefits of choosing to receive an electronic prescription. It is the matter.

[0008] The settlement processing method according to the present invention is a settlement processing method in a settlement processing system, comprising: a settlement step of performing settlement processing related to the payment of medical expenses by a user; an acquisition step of acquiring intention information, which is information indicating the user's intention regarding an electronic prescription, which is a prescription issued as electronic data; and a processing step of executing processing related to the prescription based on the intention information. The aforementioned intent information includes delivery information indicating whether the user wishes to receive an electronic prescription or a paper prescription, and the processing step includes a first notification step in which processing related to the delivery of a prescription is performed based on the delivery information, and the user is notified of the benefits of choosing to receive an electronic prescription. It is the matter.

[0009] According to this configuration, prescription processing is performed based on the user's intentions regarding electronic prescriptions. This ensures that the user's intentions regarding electronic prescriptions are reflected.

[0010] Furthermore, this configuration allows for settlement processing, acquisition of user preference information, and prescription-related processing. This makes it easier to align the execution location and timing of settlement processing, acquisition of user preference information, and prescription-related processing. For example, it is easy to implement a configuration in which at least one of the following is executed at the same location or time as settlement processing: receiving the user's preference information (e.g., whether they prefer an electronic or paper prescription) and processing related to the prescription (e.g., issuing access information to access the electronic prescription). As a result, user convenience is easily improved compared to cases where settlement processing, acquisition of user preference information, and prescription-related processing are all performed at different locations and times.

[0011] Therefore, this configuration allows users' preferences regarding electronic prescriptions to be reflected, and also tends to improve convenience for users.

[0012]

[0013] Also, This configuration allows for processing that reflects the user's preference regarding the issuance of electronic or paper prescriptions. This makes it easier to satisfy users regarding prescription issuance. Furthermore, in the present invention, the first notification unit can display a first selection screen which is a screen that accepts input from the user indicating whether they wish to receive an electronic prescription or a paper prescription, and it is preferable to notify the user of the benefits on the first selection screen.

[0014] Furthermore, in the present invention, The aforementioned first notification unit has the following advantages: The system informs the user that issuing an electronic prescription results in a shorter waiting time compared to issuing a paper prescription. Then It is suitable.

[0015] This configuration makes it easier for users to understand the benefits of choosing electronic prescriptions. This allows users to understand the advantages of electronic prescriptions and then choose between electronic and paper prescriptions. Furthermore, this configuration encourages users to choose electronic prescriptions.

[0016] Moreover, this configuration is likely to increase the proportion of electronic prescriptions being selected. This makes it easier for medical institutions that issue prescriptions to streamline their processes.

[0017] The settlement processing system according to the present invention is characterized by comprising: a settlement unit that performs settlement processing related to the payment of medical expenses by the user; an acquisition unit that acquires intention information, which is information indicating the user's intention regarding an electronic prescription, which is a prescription issued as electronic data; and a processing unit that executes processing related to the prescription based on the intention information, wherein the intention information includes delivery information, which is information indicating whether the user wishes to receive an electronic prescription or a paper prescription, which is a prescription issued on paper, and the processing unit executes processing related to the delivery of the prescription based on the delivery information. The system includes a second notification unit that notifies the user that the waiting time will be longer when issuing a paper prescription compared to when issuing an electronic prescription. It is .

[0018] This configuration makes it easier for users to understand the disadvantages of choosing paper prescriptions. This allows users to understand the drawbacks of paper prescriptions and then choose between electronic and paper prescriptions. Furthermore, this configuration encourages users to choose electronic prescriptions.

[0019] Moreover, according to this configuration, the ratio of the electronic prescription selected is likely to increase. As a result, labor saving in the medical institution that issues prescriptions is likely to be realized. Furthermore, in the present invention, the second notification unit can display a first selection screen which is a screen that accepts input from the user regarding whether they wish to receive an electronic prescription or a paper prescription, and it is preferable that the first selection screen notifies the user that the waiting time will be longer when receiving a paper prescription compared to when receiving an electronic prescription.

[0020] Furthermore, in the present invention, A first selection screen can be displayed, which is a screen that accepts input from the user indicating whether they wish to receive the electronic prescription or the paper prescription. On the first selection screen, it is preferable to include a guidance unit that prompts confirmation of whether the pharmacy that the user plans to use can receive the electronic prescription.

[0021] According to this configuration, it is easy to avoid a situation where the user selects an electronic prescription even though the pharmacy that the user plans to use cannot receive the electronic prescription.

[0022]

[0023]

[0024] Furthermore, in the present invention, The system includes a decision acquisition unit that acquires decision information indicating whether an entity other than the user decided to issue the electronic prescription or the paper prescription, and the processing unit executes processing related to the issuance of the prescription based on the decision information. When the decision-making entity determines which of the electronic prescription and the paper prescription is to be issued, the processing unit executes processing related to the issuance of the prescription based on the decision information without relying on the issuance information. When the decision-making entity does not determine which of the electronic prescription and the paper prescription is to be issued, the processing unit executes processing related to the issuance of the prescription based on the issuance information without relying on the decision information, which is preferable.

[0025] This configuration allows for the issuance of electronic or paper prescriptions to be processed based on decisions made by a decision-making entity other than the user (for example, an information processing device that automatically determines whether or not an electronic prescription can be issued, or medical institution employees such as doctors). This enables the issuance of prescriptions to be processed based on information other than the user's wishes, thus creating a system that can handle cases such as when an electronic prescription cannot be issued even if the user requests it. Also,In this configuration, if the decision-making body determines whether to issue an electronic or paper prescription, the body's decision takes precedence over the user's wishes. Furthermore, if the decision-making body does not determine whether to issue an electronic or paper prescription, the system will process the user's preference regarding which type of prescription they would like. This allows the system to handle cases where, for example, an electronic prescription cannot be issued even if the user requests it, and to reflect the user's wishes as much as possible.

[0026] Furthermore, in the present invention, it is preferable to include a third notification unit that notifies the reason for the decision made by the decision-making body when the decision-making body decides whether to issue the electronic prescription or the paper prescription.

[0027] This configuration allows users to understand the reasons behind the decision made by the decision-maker. This makes it easier for users to accept the content of the decision made by the decision-maker. Furthermore, in the present invention, it is preferable that the decision-making entity is provided, and that the decision-making entity generates decision information indicating that it has decided to issue the paper prescription when the prescription contents for the user include drugs not covered by public health insurance.

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[0039]

[0040] [Brief explanation of the drawing]

[0041] [Figure 1] This diagram schematically shows the configuration of the settlement processing system. [Figure 2] This is a diagram showing a receipt with a QR code printed on it that displays access information. [Figure 3] This diagram shows a special form with a QR code printed on it that displays access information. [Figure 4] This is a flowchart of the prescription processing flow. [Figure 5] This is a diagram showing the first selection screen. [Figure 6] This is a diagram showing the second selection screen. [Figure 7] This is a diagram showing the third selection screen. [Figure 8] This is a schematic diagram showing the configuration of a settlement processing device. [Figure 9] This is a flowchart of the prescription processing flow. [Modes for carrying out the invention]

[0042] [First Embodiment] Embodiments for carrying out the present invention will be described with reference to the drawings.

[0043] [Overall configuration of the settlement processing system] As shown in Figure 1, the settlement processing system A in this embodiment comprises a settlement processing device 1 and a management computer 2. The settlement processing device 1 is a device capable of performing settlement processing related to the payment of medical expenses by a user. In this specification, "user" refers to a person who makes a payment for medical expenses.

[0044] In this embodiment, the user is the patient. However, the present invention is not limited to this. The user may also be a person accompanying the patient.

[0045] The management computer 2 receives information from terminal 3, used by doctors and other medical professionals, indicating the details of the medication prescribed to the patient (user). The management computer 2 stores this information, associating it with the patient's identification information. The management computer 2 can also generate paper prescription data based on this information. Paper prescription data is data that shows the contents of a paper prescription. A paper prescription is a prescription issued on paper.

[0046] The management computer 2 can send paper prescription data to the printer 4. The printer 4 can print various documents. In this embodiment, the printer 4 prints the paper prescription data, and a paper prescription is issued when a doctor or other person affixes their seal or signature to it.

[0047] In this embodiment, the settlement processing device 1, management computer 2, terminal 3, and printer 4 are all installed in a medical institution. However, the present invention is not limited thereto. For example, the management computer 2 may be installed outside the medical institution.

[0048] As shown in Figure 1, the management computer 2 and the electronic prescription server 5 are connected to each other via a predetermined network. The management computer 2 is configured to transmit information indicating the contents of the drug prescription, associated with the patient's identification information, to the electronic prescription server 5. This information is stored as an electronic prescription in the electronic prescription server 5. An electronic prescription is a prescription issued as electronic data. The management computer 2 is also configured to obtain access information from the electronic prescription server 5 for accessing the electronic prescriptions stored in the electronic prescription server 5.

[0049] Furthermore, the electronic prescription server 5 stores multiple electronic prescriptions. Access information differs for each electronic prescription.

[0050] The electronic prescription server 5 is installed, for example, at the facility of an organization that operates an electronic prescription management service. The management computer 2 may be configured to send information indicating the contents of a drug prescription to the said organization rather than directly to the electronic prescription server 5. Furthermore, the management computer 2 may be configured to obtain access information for accessing electronic prescriptions from the said organization rather than directly from the electronic prescription server 5.

[0051] Furthermore, terminal 3, printer 4, and electronic prescription server 5 may or may not be included in settlement processing system A.

[0052] [Settlement process] As shown in Figure 1, the settlement processing system A includes a payment information storage unit 6. The payment information storage unit 6 stores payment information. Payment information refers to information indicating the medical expenses for medical treatment received by the patient user. Medical expenses are determined, for example, by medical fee points based on the medical fee calculation method stipulated by relevant laws and regulations. Although not particularly limited, the payment information stored in the payment information storage unit 6 may be, for example, information entered by an employee of a medical institution. Also, the payment information storage unit 6 may be, for example, a medical accounting server of a medical institution.

[0053] As shown in Figure 1, the settlement processing device 1 includes a money receiving unit 11, a touch panel 12 (corresponding to the "first notification unit," "second notification unit," and "guidance unit" according to the present invention), and a control unit 20. The control unit 20 includes the settlement unit 21.

[0054] The settlement unit 21 retrieves payment information stored in the payment information storage unit 6. Based on this payment information, the settlement unit 21 performs settlement processing related to the payment of medical expenses.

[0055] In other words, settlement processing system A includes a settlement unit 21 that performs settlement processing related to the payment of medical expenses by the user.

[0056] More specifically, the settlement unit 21 is configured to control the cash receiving unit 11 and the touch panel 12. The cash receiving unit 11, under the control of the settlement unit 21, receives cash and reads card information stored on the credit card. The touch panel 12 can display various information.

[0057] The settlement unit 21 displays the amount of the medical fee and prompts the user to make a payment on the touch panel 12 based on the payment information obtained from the payment information storage unit 6. The settlement unit 21 also controls the money collection unit 11 so that the user can make the payment for the medical fee. Once the user has completed the payment of the medical fee, the settlement process is completed.

[0058] Furthermore, the control unit 20 and each functional unit included in the control unit 20, such as the settlement unit 21, may be physical devices such as a microcomputer, or they may be functional units in software. For example, the program corresponding to each functional unit included in the control unit 20 may be stored in ROM or non-volatile memory (not shown), and the process corresponding to each functional unit may be executed by loading and executing these programs into the CPU.

[0059] [Issuance of receipts and medical expense statements] As shown in Figure 1, the settlement processing device 1 has a printing unit 13. The control unit 20 also includes a processing unit 22. The printing unit 13 is capable of printing various documents.

[0060] The management computer 2 receives information from terminal 3 indicating the details of the medical treatment provided to the patient (user). The management computer 2 stores this information, associating it with the patient's identification information. The management computer 2 can also generate medical treatment statement data based on this information. Medical treatment statement data is data that shows the contents of the medical treatment statement.

[0061] After the settlement process described above is completed, the settlement unit 21 sends information indicating the settlement details to the processing unit 22. Based on this information, the processing unit 22 generates receipt data. Receipt data is data that indicates the contents of the receipt. The processing unit 22 also obtains medical treatment statement data from the management computer 2. Then, the processing unit 22 sends the receipt data and medical treatment statement data to the printing unit 13. The printing unit 13 issues a receipt and a medical treatment statement related to the payment of medical expenses by printing the receipt data and medical treatment statement data.

[0062] With the configuration described above, after the settlement process for payment of medical expenses is completed, the settlement processing device 1 issues a receipt for payment of medical expenses and a detailed statement of medical expenses.

[0063] [Issuance of access information] The processing unit 22 shown in Figure 1 can obtain access information from the management computer 2 for accessing electronic prescriptions stored in the electronic prescription server 5. The processing unit 22 executes processing related to the issuance of the obtained access information. More specifically, the processing unit 22 issues the obtained access information to the user.

[0064] The processing unit 22 can issue access information using multiple issuance methods. In this embodiment, these multiple issuance methods include a first method, a second method, and a third method. The first method, the second method, and the third method will be described in detail below.

[0065] [First method] The first method is an issuance method that involves printing access information to a predetermined paper medium. Although not particularly limited, in the first method, the predetermined paper medium is preferably one of the following: a receipt for payment of medical expenses, a medical statement, or a paper medium containing prescription details.

[0066] Furthermore, the multiple issuance methods that the processing unit 22 shown in Figure 1 can execute may include multiple types of first methods. For example, these multiple issuance methods may include a method for issuing a receipt for payment of medical expenses by printing access information, and a method for issuing a receipt for payment of medical expenses by printing access information to a paper document containing prescription details.

[0067] When the processing unit 22 issues access information using the first method, the processing unit 22 sends data containing the access information to the printing unit 13. The printing unit 13 issues the access information by printing the data.

[0068] For example, if the designated paper document is a receipt for payment of medical expenses, the processing unit 22 incorporates access information into the receipt data described above. When the printing unit 13 prints this receipt data, a two-dimensional code 30 indicating the access information is printed on the receipt for payment of medical expenses, as shown in Figure 2.

[0069] Furthermore, for example, if the designated paper medium is a paper medium on which prescription details are written, the processing unit 22 obtains information indicating the drug prescription details from the management computer 2. Then, the processing unit 22 generates dedicated form data based on this information and access information. Dedicated form data is data indicating the contents of a dedicated form on which the drug prescription details and access information are written. The printing unit 13 prints this dedicated form data, and a dedicated form is issued as shown in Figure 3. This dedicated form is a paper medium on which prescription details are written. A two-dimensional code 30 indicating access information is printed on this dedicated form.

[0070] [Second method] The second method is an issuance method that involves issuing by transmitting electronic data indicating access information. Although not particularly limited, in the second method, it is preferable that the electronic data indicating access information is transmitted in a manner that can be received by the user's mobile terminal 7 (see Figure 1).

[0071] More specifically, as shown in Figure 1, the control unit 20 has an email transmission unit 23. When the processing unit 22 issues access information using the second method, the processing unit 22 sends data containing the access information to the email transmission unit 23. The email transmission unit 23 sends this data via email to an email address that can be received by the user's mobile terminal 7. This results in the issuance of access information.

[0072] Furthermore, the email may also contain access information using a code similar to the two-dimensional code 30 shown in Figures 2 and 3.

[0073] [3rd method] The third method is an issuance method that involves issuing a card by writing access information to a storage medium held by the user. Although not particularly limited, in the third method, the storage medium is preferably the IC (Integrated Circuit) chip 90 (see Figure 1) provided on the My Number Card 9 (see Figure 1).

[0074] More specifically, as shown in Figure 1, the settlement processing system A is equipped with an IC card reader / writer 8. The IC card reader / writer 8 can read and write information to the IC chip 90 on the My Number Card 9 held by the user.

[0075] When the processing unit 22 issues access information using the third method, the processing unit 22 sends data containing the access information to the IC card reader / writer 8. The IC card reader / writer 8 writes this data to the IC chip 90. As a result, access information is issued.

[0076] Furthermore, the IC card reader / writer 8 may or may not be included in the payment processing device 1.

[0077] As described above, the processing unit 22 can issue access information using multiple issuance methods. In this embodiment, these multiple issuance methods include a first method, a second method, and a third method.

[0078] However, the present invention is not limited thereto. The plurality of issuing methods does not necessarily have to include some of the first, second, and third methods. That is, the plurality of issuing methods includes at least one of the following: the first method which issues by printing access information to a predetermined paper medium; the second method which issues by transmitting electronic data indicating access information; and the third method which issues by writing access information to a storage medium owned by the user.

[0079] Furthermore, when issuing access information to a user, the processing unit 22 (or the settlement processing unit 1 or settlement processing system A) may be configured not to issue anything to the user that shows the prescription details (e.g., paper documents or data).

[0080] [Prescription Processing Flow] The settlement processing device 1 shown in Figure 1 is configured to perform prescription-related processing based on user intent information, in accordance with the prescription processing flow shown in Figure 4. User intent information refers to information indicating the user's intent regarding the electronic prescription.

[0081] When the prescription processing flow shown in Figure 4 is initiated, the process in step S01 is executed first. In step S01, the settlement process described above is performed. Once the settlement process is completed, the process moves on to step S02.

[0082] Here, the processing unit 22 is configured to control the touch panel 12. In step S02, the first selection screen shown in Figure 5 is displayed on the touch panel 12 under the control of the processing unit 22. The first selection screen displays a left touch button 15 and a right touch button 16. The left touch button 15 displays "Paper prescription". The right touch button 16 displays "Electronic prescription". The user can input whether they wish to receive a paper prescription or an electronic prescription by touching either the left touch button 15 or the right touch button 16.

[0083] As shown in Figure 1, the control unit 20 has a generation unit 24 (corresponding to the "acquisition unit" according to the present invention). When either the left touch button 15 or the right touch button 16 is touched, information indicating the content of the touch operation is sent from the touch panel 12 to the generation unit 24. The generation unit 24 generates intention information based on this information. In this way, the generation unit 24 acquires intention information. The intention information generated by the generation unit 24 at this time includes delivery information.

[0084] Intention information refers to information indicating the user's intentions regarding electronic prescriptions. Delivery information refers to information indicating whether the user wishes to receive an electronic prescription or a paper prescription. For example, if the user touches the left touch button 15, the delivery information will indicate that they wish to receive a paper prescription. If the user touches the right touch button 16, the delivery information will indicate that they wish to receive an electronic prescription.

[0085] In other words, settlement processing system A includes a generation unit 24 that acquires intention information, which is information indicating the user's intention regarding electronic prescriptions, which are prescriptions issued as electronic data. The intention information also includes delivery information, which indicates whether the user wishes to receive an electronic prescription or a paper prescription, which are prescriptions issued on paper.

[0086] As shown in Figure 5, the left touch button 15 displays a message indicating that the user's waiting time will be longer when a paper prescription is issued compared to when an electronic prescription is issued ("Waiting time will be longer due to in-person pickup at the counter."). Thus, the settlement processing system A is equipped with a touch panel 12 that informs the user that the user's waiting time will be longer when a paper prescription is issued compared to when an electronic prescription is issued.

[0087] As shown in Figure 5, the right touch button 16 displays a message ("We will issue it immediately.") indicating that the user's waiting time will be shorter when an electronic prescription is issued compared to when a paper prescription is issued. Thus, the settlement processing system A is equipped with a touch panel 12 that informs the user that the user's waiting time will be shorter when an electronic prescription is issued compared to when a paper prescription is issued.

[0088] However, the present invention is not limited thereto. Messages other than those described above may be displayed on the touch panel 12 (more specifically, for example, the left touch button 15 or the right touch button 16). Preferably, such messages inform the user of the benefits of selecting an electronic prescription. This can encourage the user to select an electronic prescription.

[0089] As shown in Figure 5, the right touch button 16 displays a message prompting the user to check whether the pharmacy they plan to use accepts electronic prescriptions ("However, please check in advance whether the pharmacy you plan to use accepts electronic prescriptions."). Thus, the settlement processing system A is equipped with a touch panel 12 that prompts the user to check whether the pharmacy they plan to use accepts electronic prescriptions.

[0090] Furthermore, it is preferable that these three messages be displayed before the user enters whether they prefer a paper prescription or an electronic prescription. For example, as shown in Figure 5, if these messages are displayed on the first selection screen, they will be displayed before the user enters whether they prefer a paper prescription or an electronic prescription.

[0091] If either the left touch button 15 or the right touch button 16 is touched and intention information including delivery information is generated, the process moves to step S03. In step S03, the control unit 20 determines whether the user wishes to receive an electronic prescription. If the right touch button 16 was touched on the first selection screen shown in Figure 5, in step S03, the control unit 20 determines that the user wishes to receive an electronic prescription ("Yes" in step S03 of Figure 4). In this case, the process moves to step S04.

[0092] In step S04, the second selection screen shown in Figure 6 is displayed on the touch panel 12 under the control of the processing unit 22. The second selection screen displays the first touch button 31, the second touch button 32, the third touch button 33, and the fourth touch button 34.

[0093] The first touch button 31 is labeled "Print to receipt." The second touch button 32 is labeled "Print on special paper." The third touch button 33 is labeled "Store on My Number Card." The fourth touch button 34 is labeled "Send to registered email address." By touching any one of these touch buttons, the user can input which of the multiple methods for issuing access information they wish to use.

[0094] When any of these touch buttons is touched, information indicating the content of the touch operation is sent from the touch panel 12 to the generation unit 24. The generation unit 24 generates issuance information based on this information. The generation unit 24 also incorporates this issuance information into the intention information. The issuance information indicates which of the multiple issuance methods for access information the user prefers.

[0095] For example, if the user touches the first touch button 31, the issued information will be information indicating that the user wishes to print out access information for a receipt related to the payment of medical expenses (see Figure 2). This issuance method is described in detail in the [First Method] above.

[0096] Furthermore, if the user touches the second touch button 32, the issued information will indicate that the user wishes to receive the information by printing access information to a dedicated form (a paper document containing the prescription details) (see Figure 3). This issuance method is described in detail in the first method above.

[0097] Furthermore, if the user touches the third touch button 33, the issuance information will indicate that the user wishes to issue the card by writing access information to the IC chip 90 (see Figure 1) on the My Number Card 9. This issuance method is described in detail in the above [Third Method].

[0098] Furthermore, if the user touches the fourth touch button 34, the issued information will indicate that the user wishes to receive the information by sending access information to an email address that can be received on their mobile device 7 (see Figure 1). This method of issuance is described in detail in the second method above.

[0099] In other words, the intent information includes issuance information, which indicates which of the multiple issuance methods for accessing electronic prescriptions is preferred.

[0100] When any one of the first touch button 31, second touch button 32, third touch button 33, or fourth touch button 34 is touched and the issuance information is incorporated into the intent information, the process moves to step S05. In step S05, the processing unit 22 controls the touch panel 12 to display the third selection screen shown in Figure 7. The third selection screen displays the message, "Do you allow a pharmacist to view your prescription history?" The third screen also displays an allow button 35 and a disallow button 36.

[0101] The "Allow" button 35 displays "Yes." The "Disallow" button 36 displays "No." By touching either the "Allow" button 35 or the "Disallow" button 36, the user can input whether or not to allow the pharmacist to view the user's prescription history stored in the electronic prescription server 5.

[0102] When either the permission button 35 or the disallowance button 36 is touched, information indicating the content of the touch operation is sent from the touch panel 12 to the generation unit 24. The generation unit 24 generates permission information based on this information. The generation unit 24 also incorporates this permission information into the intent information. The permission information indicates whether or not permission is granted for the pharmacist to view the user's prescription history stored in the electronic prescription server 5.

[0103] For example, if the user touches the permission button 35, the permission information will indicate that the pharmacist is permitted to view the user's prescription history stored in the electronic prescription server 5. Conversely, if the user touches the disallow button 36, the permission information will indicate that the pharmacist is not permitted to view the user's prescription history stored in the electronic prescription server 5.

[0104] In other words, the intent information includes permission information, which indicates whether or not the user is permitted to allow a pharmacist to view the user's prescription history stored in the electronic prescription server 5.

[0105] After the permission information is incorporated into the intention information, the intention information is sent from the generation unit 24 to the processing unit 22. This intention information includes delivery information, issuance information, and permission information. The process then proceeds to step S06.

[0106] In steps S06, S07, and S08 shown in Figure 4, the processing unit 22 performs processing related to the prescription based on the delivery information, issuance information, and permission information included in the intent information. That is, the settlement processing system A is equipped with a processing unit 22 that performs processing related to the prescription based on the intent information.

[0107] Step S06 will be described in detail. When the process moves to step S06, the delivery information is information indicating that the user wishes to receive an electronic prescription. In step S06, the processing unit 22 sends a signal to the management computer 2 instructing it to perform the electronic prescription delivery process based on the delivery information. Sending this signal to the management computer 2 corresponds to the "processing related to the delivery of prescriptions" according to the present invention. The "processing related to the delivery of prescriptions" is a specific example of the "processing related to prescriptions".

[0108] Upon receiving the signal, the management computer 2 transmits information indicating the drug prescription details, associated with the patient user's identification information, to the electronic prescription server 5. This information is stored as an electronic prescription in the electronic prescription server 5. As a result, an electronic prescription is issued. Furthermore, the management computer 2 obtains access information from the electronic prescription server 5 to access the electronic prescription stored in the electronic prescription server 5.

[0109] In this way, the processing unit 22 executes processing related to the issuance of prescriptions based on the issuance information.

[0110] Furthermore, in step S06, the processing unit 22 sends permission information and a predetermined signal to the management computer 2. This signal instructs the electronic prescription server 5 to store the contents of the permission information in association with the patient user's identification information and the electronic prescription. Sending the permission information and this signal to the management computer 2 corresponds to the "processing for informing the pharmacist of the contents of the permission information" according to the present invention.

[0111] When the management computer 2 receives the authorization information and the signal, it stores the contents of the authorization information in the electronic prescription server 5, associating it with the patient user's identification information and the electronic prescription. As a result, when a pharmacist accesses the electronic prescription, the pharmacist will know the contents of the authorization information.

[0112] In this way, the processing unit 22 performs processing to inform the pharmacist of the contents of the permission information based on the permission information. After step S06, the process moves on to step S07.

[0113] In step S07, the processing unit 22 obtains access information, information indicating the drug prescription details, and medical statement data from the management computer 2. The processing unit 22 also obtains information indicating the settlement details from the settlement unit 21 and generates receipt data based on this information. The receipt data and medical statement data are described in detail in the section above, "Issuance of Receipts and Medical Statements." After step S07, the process proceeds to step S08.

[0114] In step S08, the processing unit 22 executes processing related to the issuance of access information based on the issuance information. For example, if the first touch button 31 was touched in step S04, in step S08, the processing unit 22 incorporates access information into the receipt data. Incorporating access information into the receipt data corresponds to the "processing related to the issuance of access information" according to the present invention. The "processing related to the issuance of access information" is a specific example of the "processing related to prescriptions".

[0115] Furthermore, for example, if the second touch button 32 was touched in step S04, the processing unit 22 generates special paper data in step S08. The special paper data is described in detail in the [First Method] above. Generating special paper data corresponds to the "processing related to the issuance of access information" according to the present invention.

[0116] Furthermore, for example, if the third touch button 33 was touched in step S04, in step S08, the processing unit 22 executes a process for writing access information to the IC chip 90 on the My Number Card 9 held by the user. In this process, the processing unit 22 sends data including access information to the IC card reader / writer 8. The IC card reader / writer 8 writes this data to the IC chip 90. In this process, the processing unit 22 may also display a message on the touch panel 12 prompting the user to hold the My Number Card 9 over the IC card reader / writer 8. The process for writing access information to the IC chip 90 on the My Number Card 9 held by the user corresponds to the "process for issuing access information" according to the present invention.

[0117] Furthermore, for example, if the fourth touch button 34 was touched in step S04, in step S08, the processing unit 22 sends data including access information to the email sending unit 23. The email sending unit 23 sends the data via email to an email address that can be received by the user's mobile terminal 7. Sending data including access information to the email sending unit 23 corresponds to the "processing related to the issuance of access information" according to the present invention.

[0118] Furthermore, if any touch button other than the second touch button 32 is touched in step S04, the special form data will not be generated in step S08. In this case, the processing unit 22 does not need to obtain information indicating the drug prescription details from the management computer 2 in step S07.

[0119] After step S08, the process moves to step S09. In step S09, the processing unit 22 sends receipt data and medical treatment statement data to the printing unit 13. The printing unit 13 issues a receipt and medical treatment statement related to the payment of medical expenses by printing the receipt data and medical treatment statement data.

[0120] Furthermore, if dedicated form data was generated in step S08, in step S09, the processing unit 22 sends the dedicated form data, in addition to the receipt data and medical statement data, to the printing unit 13. The printing unit 13 issues the dedicated form by printing the dedicated form data. In this case, the printing unit 13 will issue the dedicated form in addition to the receipt and medical statement related to the payment of medical expenses.

[0121] After step S09, this prescription processing flow ends.

[0122] Furthermore, if the left touch button 15 is touched on the first selection screen shown in Figure 5, in step S03, the control unit 20 determines that the user wishes to receive a paper prescription (indicated as "No" in step S03 of Figure 4). In this case, the process proceeds to step S10.

[0123] The processing in step S10 is the same as the processing in step S05 described above. However, the intention information sent from the generation unit 24 to the processing unit 22 in step S10 does not include issuance information. After step S10, the process moves on to step S11.

[0124] In step S11 shown in Figure 4, the processing unit 22 performs processing related to the prescription based on the delivery information and permission information included in the intention information.

[0125] Step S11 will be described in detail. When the process moves to step S11, the delivery information is information indicating that the customer wishes to receive a paper prescription. In step S11, the processing unit 22 sends a signal to the management computer 2 instructing it to perform the paper prescription delivery process based on the delivery information. Sending this signal to the management computer 2 corresponds to the "processing related to the delivery of prescriptions" according to the present invention.

[0126] When management computer 2 receives the signal, it generates paper prescription data. The paper prescription data is described in detail in the above [Overall Configuration of the Settlement Processing System].

[0127] Furthermore, in step S11, the processing unit 22 sends permission information and a predetermined signal to the management computer 2. This signal instructs the management computer 2 to incorporate the contents of the permission information into the paper prescription data. Sending the permission information and the signal to the management computer 2 corresponds to the "processing for informing the pharmacist of the contents of the permission information" according to the present invention. The "processing for informing the pharmacist of the contents of the permission information" is a specific example of "processing related to prescriptions".

[0128] When the management computer 2 receives the authorization information and the corresponding signal, it incorporates the contents of the authorization information into the paper prescription data. The management computer 2 then sends the paper prescription data to the printer 4. The printer 4 prints the paper prescription data, and a paper prescription is issued when a doctor or other person stamps or signs it. The contents of the authorization information are written on the paper prescription. Therefore, when a pharmacist sees the paper prescription, the pharmacist will know the contents of the authorization information.

[0129] Furthermore, in step S11, the management computer 2 may transmit information indicating the drug prescription details, associated with the patient user's identification information, to the electronic prescription server 5. This information is stored as an electronic prescription in the electronic prescription server 5. In this case, the management computer 2 may obtain access information from the electronic prescription server 5 and incorporate this access information into the paper prescription data. As a result, the access information (for example, a code similar to the two-dimensional code 30 shown in Figures 2 and 3) is printed on the paper prescription.

[0130] Furthermore, the management computer 2 may be configured not to send information indicating the details of the medication prescription to the electronic prescription server 5 if the user requests to be issued a paper prescription.

[0131] After step S11, the process moves to step S12. In step S12, the processing unit 22 obtains medical treatment statement data from the management computer 2. The processing unit 22 also obtains information indicating the settlement details from the settlement unit 21 and generates receipt data based on this information. The receipt data and medical treatment statement data are described in detail in the above section [Issuance of Receipts and Medical Treatment Statements]. After step S12, the process moves to step S09.

[0132] With the above configuration, the processing related to prescriptions based on the user's intent information (steps S06, S07, S08, and S11 shown in Figure 4) is executed after the settlement process (step S01 shown in Figure 4) is completed (after the user has completed payment of medical fees).

[0133] According to the configuration described above, prescription processing is performed based on the user's intentions regarding electronic prescriptions. This ensures that the user's intentions regarding electronic prescriptions are reflected.

[0134] Furthermore, the configuration described above allows for settlement processing, acquisition of user preference information, and prescription-related processing. This makes it easier to align the execution location and timing of settlement processing, acquisition of user preference information, and prescription-related processing. For example, it is easy to implement a configuration in which at least one of the following is executed at the same location or time as settlement processing: receiving the user's preference information (e.g., whether they prefer an electronic or paper prescription) and processing related to the prescription (e.g., issuing access information to access the electronic prescription). As a result, user convenience is easily improved compared to cases where settlement processing, acquisition of user preference information, and prescription-related processing are all performed at different locations and times.

[0135] Therefore, the configuration described above allows for the reflection of the user's intentions regarding electronic prescriptions and is likely to improve user convenience.

[0136] [Second Embodiment] In the first embodiment, there is no configuration that performs processing based on a decision made by a decision-making body other than the user (for example, an information processing device that automatically determines whether or not an electronic prescription can be issued, or an employee of a medical institution such as a doctor) regarding the issuance of an electronic prescription or a paper prescription.

[0137] However, the present invention is not limited thereto. Below, a second embodiment of the present invention will be described, focusing on the differences from the first embodiment. The configuration other than the parts described below is the same as in the first embodiment. Also, the same reference numerals are used for the same components as in the first embodiment.

[0138] As shown in Figure 8, in the second embodiment, the control unit 20 has a condition determination unit 40 (corresponding to the "decision-making entity" according to the present invention) and a decision acquisition unit 41. The settlement processing system A in the second embodiment has the components shown in Figure 1, but some of them (for example, the management computer 2) are omitted from the illustration in Figure 8.

[0139] The condition determination unit 40 determines whether predetermined conditions are met. Then, the condition determination unit 40 generates either decision information or optional information according to the determination result. Decision information is information indicating whether the condition determination unit 40 has decided to issue an electronic prescription or a paper prescription. Optional information is information indicating that the user's preference regarding whether an electronic prescription or a paper prescription is issued will be reflected.

[0140] While not particularly limited, the above-mentioned "prescribed conditions" may, for example, be "the prescription for the patient user includes drugs not covered by public health insurance." Furthermore, if this condition is met, the condition determination unit 40 may decide to issue a paper prescription and generate decision information indicating that it has decided to issue a paper prescription. In addition, the condition determination unit 40 may be configured to obtain information indicating the contents of the drug prescription from the management computer 2 in order to determine whether or not this condition is met.

[0141] Furthermore, for example, the "prescribed conditions" mentioned above may be "that the user, who is a patient, was not found to have valid eligibility for public health insurance on the online eligibility verification system." In addition, if the conditions are met, the condition determination unit 40 may decide to issue a paper prescription and generate decision information indicating that the decision to issue a paper prescription has been made. Moreover, in order to determine whether the conditions are met, the condition determination unit 40 may be configured to acquire information indicating the verification result from the online eligibility verification system.

[0142] The condition determination unit 40 generates determination information if it determines whether to issue an electronic prescription or a paper prescription. If the condition determination unit 40 does not determine whether to issue an electronic prescription or a paper prescription, it generates arbitrary information.

[0143] The decision acquisition unit 41 acquires the decision information or arbitrary information generated by the condition determination unit 40. The decision acquisition unit 41 then sends the acquired decision information or arbitrary information to the processing unit 22.

[0144] In other words, the settlement processing system A includes a decision acquisition unit 41 that acquires decision information, which is information indicating whether an electronic prescription or a paper prescription has been decided to be issued by a condition determination unit 40 that is different from the user.

[0145] Furthermore, in the second embodiment, the settlement processing device 1 is configured to perform processing related to prescriptions according to the prescription processing flow shown in Figure 9.

[0146] When the prescription processing flow shown in Figure 9 is started, the process in step S01 is executed first. In step S01, the settlement process described above is performed, similar to the first embodiment. Once the settlement process is completed, the process moves on to step S21.

[0147] In step S21, the processing unit 22 obtains decision information or arbitrary information from the decision acquisition unit 41. After that, the process proceeds to step S22.

[0148] In step S22, the control unit 20 determines whether the information acquired by the processing unit 22 from the decision acquisition unit 41 is decision information. If the information acquired by the processing unit 22 from the decision acquisition unit 41 is not decision information (i.e., it is arbitrary information) (No in step S22 of Figure 9), the process proceeds to step S02. The processing from step S02 onward is the same as in the first embodiment.

[0149] In other words, if the condition determination unit 40 does not determine whether an electronic prescription or a paper prescription will be issued, the processing unit 22 will execute the prescription issuance process based on the issuance information, without relying on the determination information.

[0150] If the information obtained by the processing unit 22 from the decision acquisition unit 41 is decision information (Yes in step S22 of Figure 9), the process proceeds to step S23.

[0151] In step S23, the control unit 20 determines whether the decision information obtained by the processing unit 22 indicates that a decision has been made to issue an electronic prescription. If the decision information obtained by the processing unit 22 indicates that a decision has been made to issue an electronic prescription (Yes in step S23 of Figure 9), the process proceeds to step S24. If the decision information obtained by the processing unit 22 does not indicate that a decision has been made to issue an electronic prescription (i.e., it indicates that a decision has been made to issue a paper prescription) (No in step S23 of Figure 9), the process proceeds to step S25.

[0152] In step S24, the processing unit 22 controls the touch panel 12 (corresponding to the "third notification unit" according to the present invention) to display a message indicating the reason why the electronic prescription has been issued. The process then proceeds to step S04.

[0153] The processing from step S04 onward is basically the same as in the first embodiment. However, as shown in Figure 9, when the process moves from step S24 to step S04, the processing in steps S02 and S03 is not executed. Therefore, the intention information generated by the generation unit 24 does not include delivery information. The processing unit 22 then sends a signal to the management computer 2 instructing it to perform the electronic prescription delivery process based on the decision information instead of the delivery information. Sending this signal to the management computer 2 corresponds to the "processing related to the delivery of the prescription" according to the present invention.

[0154] In step S25, the processing unit 22 controls the touch panel 12 to display a message indicating the reason why a paper prescription was issued. The message may, for example, say, "A paper prescription was automatically selected because there was a medication not covered by health insurance."

[0155] Thus, the settlement processing system A is equipped with a touch panel 12 that notifies the customer of the reason for the condition determination unit 40's decision regarding whether to issue an electronic prescription or a paper prescription.

[0156] After step S25, the process moves to step S10. The processing from step S10 onward is basically the same as in the first embodiment. However, as shown in Figure 9, when the process moves from step S25 to step S10, the processing in steps S02 and S03 is not executed. Therefore, the intention information generated by the generation unit 24 does not include delivery information. The processing unit 22 then sends a signal to the management computer 2 instructing it to perform the paper prescription delivery process based on the decision information instead of the delivery information. Sending this signal to the management computer 2 corresponds to the "processing related to the delivery of prescriptions" according to the present invention.

[0157] In this way, the processing unit 22 executes the process related to the issuance of the prescription based on the decision information. More specifically, when the condition determination unit 40 determines whether an electronic prescription or a paper prescription will be issued, the processing unit 22 executes the process related to the issuance of the prescription based on the decision information, without relying on the issuance information.

[0158] Furthermore, the present invention is not limited to the configuration described above. When the condition determination unit 40 determines whether an electronic prescription or a paper prescription will be issued, the processing in steps S02 and S03 is executed to generate issuance information, and the processing unit 22 may be configured to prioritize the determination information over the issuance information. Even in this case, the processing unit 22 executes the processing related to the issuance of the prescription based on the determination information, without relying on the issuance information.

[0159] Alternatively, instead of the condition determination unit 40, an employee of a medical institution, such as a doctor, may decide whether to issue an electronic prescription or a paper prescription. In this case, for example, instead of the condition determination unit 40, there may be an information input unit into which an employee of a medical institution, such as a doctor, can input decision information. Furthermore, the decision information may be sent from the information input unit to the decision acquisition unit 41. In this case, the employee of a medical institution, such as a doctor, corresponds to the "decision-making entity" according to the present invention.

[0160] [Other Embodiments] (1) The settlement processing method may be configured to perform in one or more steps what is done by each component in the first or second embodiment. For example, the settlement processing method in settlement processing system A may be configured to include a settlement step corresponding to the settlement unit 21, an acquisition step corresponding to the generation unit 24, and a processing step corresponding to the processing unit 22.

[0161] (2) The generation unit 24 may generate intention information based on information input outside the settlement processing device 1 or outside the settlement processing system A.

[0162] (3) A storage unit is provided to store user-specific decision information, and an information acquisition unit is provided to acquire decision information from the storage unit. In this case, the information acquisition unit corresponds to the "acquisition unit" according to the present invention. In this case, the storage unit may be located outside the settlement processing device 1 or outside the settlement processing system A. In this case, steps S02, S04, S05, and S10 in Figure 4 may not exist. For example, if the user is a first-time patient, the touch panel 12 may display the first selection screen, the second selection screen, and the third selection screen, and the selection result on each screen may be stored in the storage unit as decision information. If the user is not a first-time patient, the touch panel 12 may not display the first selection screen, the second selection screen, and the third selection screen.

[0163] (4) Intention information may be obtained by an online eligibility verification system, etc., and an information acquisition unit may be provided to obtain said intention information from the online eligibility verification system, etc. In this case, the information acquisition unit corresponds to the "acquisition unit" according to the present invention. In this case, the online eligibility verification system, etc. may or may not be included in the settlement processing system A.

[0164] (5) A first voice notification unit may be provided that informs the user by voice that the waiting time will be shorter when an electronic prescription is issued compared to when a paper prescription is issued. In this case, the first voice notification unit corresponds to the "first notification unit" according to the present invention.

[0165] (6) A second voice notification unit may be provided to inform the user that the waiting time will be longer when a paper prescription is issued compared to when an electronic prescription is issued. In this case, the second voice notification unit corresponds to the "second notification unit" according to the present invention.

[0166] (7) A voice guidance unit may be provided to prompt the user to check whether the pharmacy they intend to use accepts electronic prescriptions. In this case, the voice guidance unit corresponds to the "guidance unit" according to the present invention.

[0167] (8) The touch operation of the touch panel 12 in step S02, etc. in Figure 4 may be performed by an employee of the medical institution who has heard the user's wishes. In this case as well, the information of intent obtained by the generation unit 24 will be information indicating the user's wishes regarding the electronic prescription.

[0168] (9) Access information may be shown in a form other than the two-dimensional code 30. For example, access information may be shown as a barcode or a string of characters.

[0169] (10) The intention information may include generic information, which is information indicating whether or not the user wishes to be provided with generic drugs. In this case, for example, the processing unit 22 may control a screen on the touch panel 12 in which the user can input whether or not they wish to receive generic drugs, and the generation unit 24 may incorporate the generic information into the intention information based on the input result on that screen.

[0170] (11) In step S06, the management computer 2 may store the contents of the permission information in the electronic prescription server 5 only when the permission button 35 is touched, and in step S06, the management computer 2 may not store the contents of the permission information in the electronic prescription server 5 when the denial button 36 is touched. Alternatively, in step S06, the management computer 2 may store the contents of the permission information in the electronic prescription server 5 only when the denial button 36 is touched, and in step S06, the management computer 2 may not store the contents of the permission information in the electronic prescription server 5 when the permission button 35 is touched.

[0171] Even with these configurations, when a pharmacist accesses an electronic prescription, the pharmacist can know the contents of the permission information. For example, in a configuration where the contents of the permission information are stored in the electronic prescription server 5 only when the permission button 35 is touched, if the contents of the permission information are not stored in the electronic prescription server 5, the pharmacist can know from the fact that the contents of the permission information are not stored in the electronic prescription server 5 that they are not permitted to view the prescription history.

[0172] Furthermore, if the management computer 2 does not store the contents of the authorization information in the electronic prescription server 5, the processing unit 22 may decide not to send the authorization information to the management computer 2. Deciding not to send the authorization information to the management computer 2 corresponds to the "processing for informing the pharmacist of the contents of the authorization information" according to the present invention.

[0173] (12) In step S11, the management computer 2 may incorporate the contents of the permission information into the paper prescription data only when the permission button 35 is touched, and in step S11, the management computer 2 may not incorporate the contents of the permission information into the paper prescription data when the denial button 36 is touched. Alternatively, in step S11, the management computer 2 may incorporate the contents of the permission information into the paper prescription data only when the denial button 36 is touched, and in step S11, the management computer 2 may not incorporate the contents of the permission information into the paper prescription data when the permission button 35 is touched.

[0174] Even with these configurations, when a pharmacist looks at a paper prescription, the pharmacist can know the content of the permission information. For example, in a configuration where the content of the permission information is incorporated into the paper prescription data and written on the paper prescription only when the permission button 35 is touched, if the content of the permission information is not written on the paper prescription, the pharmacist can know from the fact that the content of the permission information is not written on the paper prescription that they are not permitted to view the prescription history.

[0175] Furthermore, if the management computer 2 does not incorporate the contents of the authorization information into the paper prescription data, the processing unit 22 may decide not to send the authorization information to the management computer 2. Deciding not to send the authorization information to the management computer 2 corresponds to the "processing for informing the pharmacist of the contents of the authorization information" according to the present invention.

[0176] (13) Instead of the settlement processing device 1, a processing device that does not have a money receiving unit 11 and a settlement unit 21 may be provided. In this case, the processing device may have a touch panel 12, a printing unit 13, a control unit 20, a processing unit 22, an email sending unit 23, and a generation unit 24. That is, the settlement processing system A does not need to have a money receiving unit 11 and a settlement unit 21.

[0177] (14) The system may be configured so that the user cannot input whether they wish to receive a paper prescription or an electronic prescription. In other words, the information regarding the user's preference does not need to include information about the type of prescription that can be issued.

[0178] (15) The system may be configured so that the user cannot input which of the multiple methods of issuing access information they prefer. In other words, the information of intent does not need to include the information of issuance.

[0179] (16) The electronic prescription server 5 may be configured in such a way that the user cannot input whether or not to allow a pharmacist to view the user's prescription history stored therein. In other words, the user's intention information does not need to include permission information.

[0180] (17) Instead of the touch panel 12, a display device capable of displaying various information and an input device capable of inputting information may be provided. In this case, the content displayed on the touch panel 12 in the first and second embodiments may be displayed on the display device. Also, the content that is input by touch operation on the touch panel 12 may be input by operation of the input device. In this case, the display device corresponds to the "first notification unit," "second notification unit," "third notification unit," and "guidance unit" according to the present invention.

[0181] Furthermore, the configurations disclosed in the above-described embodiments (including other embodiments, the same applies hereinafter) can be applied in combination with configurations disclosed in other embodiments, as long as no inconsistencies arise. In addition, the embodiments disclosed herein are illustrative, and the embodiments of the present invention are not limited thereto, and can be modified as appropriate without departing from the object of the present invention. [Industrial applicability]

[0182] The present invention can be used in settlement processing systems, settlement processing devices, and settlement processing methods that perform settlement processing related to the payment of medical expenses. [Explanation of symbols]

[0183] 1: Settlement Processing Device 5: Electronic prescription server 7: Mobile devices 9: My Number Card 12: Touch panel (1st News Department, 2nd News Department, 3rd News Department, Information Department) 21:Payment Department 22: Processing Unit 24: Generation section (acquisition section) 40: Condition Determination Unit (Decision-Making Body) 41: Decision Acquisition Section 90: IC chip A: Settlement processing system

Claims

1. The settlement department handles the settlement process related to the user's payment of medical expenses, An acquisition unit that acquires information indicating the user's intentions regarding an electronic prescription, which is a prescription issued as electronic data, The system comprises a processing unit that performs processing related to prescriptions based on the aforementioned intent information, The aforementioned intent information includes delivery information, which indicates whether the recipient prefers to receive an electronic prescription or a paper prescription issued on paper. The processing unit executes a process related to the issuance of a prescription based on the issuance information. A settlement processing system comprising a first notification unit that notifies the user of the benefits of selecting to issue the aforementioned electronic prescription.

2. The settlement processing system according to Claim 1, wherein the first notification unit is capable of displaying a first selection screen which is a screen for receiving input on whether the electronic prescription or the paper prescription is to be issued, and the benefits are notified on the first selection screen.

3. The settlement processing system according to Claim 2, wherein the first notification unit notifies the user that the waiting time for issuing the electronic prescription is shorter than when issuing the paper prescription, as an advantage.

4. A settlement unit that performs settlement processing related to the payment of medical expenses by the user, An acquisition unit that acquires information indicating the user's intentions regarding an electronic prescription, which is a prescription issued as electronic data, The system comprises a processing unit that performs processing related to prescriptions based on the aforementioned intent information, The aforementioned intent information includes delivery information, which indicates whether the recipient prefers to receive an electronic prescription or a paper prescription issued on paper. The processing unit executes a process related to the issuance of a prescription based on the issuance information. A settlement processing system comprising a second notification unit that notifies the user that the waiting time will be longer when issuing a paper prescription compared to when issuing an electronic prescription.

5. The settlement processing system according to claim 4, wherein the second notification unit is capable of displaying a first selection screen which is a screen for receiving input on whether the user wishes to be issued an electronic prescription or a paper prescription, and the first selection screen notifies that the user's waiting time will be longer when a paper prescription is issued compared to when an electronic prescription is issued.

6. The settlement processing system according to claim 1 or 4, which is capable of displaying a first selection screen that accepts input from the user whether they wish to receive an electronic prescription or a paper prescription, and which includes a guidance section on the first selection screen that prompts the user to confirm whether the pharmacy they intend to use can accept the electronic prescription.

7. A decision acquisition unit that acquires decision information, which is information indicating whether a decision-making body other than the user decided to issue the electronic prescription or the paper prescription, The processing unit executes a process related to the issuance of a prescription based on the decision information. When the decision-making body decides whether to issue the electronic prescription or the paper prescription, the processing unit shall, without relying on the issuance information, execute the processing related to the issuance of the prescription based on the decision information. If the decision-making body does not decide whether to issue the electronic prescription or the paper prescription, the processing unit executes the process for issuing the prescription based on the issuance information, without relying on the decision information, according to claim 1 or 4 of the settlement processing system.

8. The settlement processing system according to claim 7, further comprising a third notification unit that notifies the reason for the decision made by the decision-making body when the decision-making body decides whether to issue the electronic prescription or the paper prescription.

9. comprising the decision-making body, The settlement processing system according to claim 7, which generates decision information indicating that the decision-making body has decided to issue the paper prescription when the prescription contents for the user include drugs not covered by public health insurance.

10. The settlement department handles the settlement process related to the user's payment of medical expenses, An acquisition unit that acquires information indicating the user's intentions regarding an electronic prescription, which is a prescription issued as electronic data, The system comprises a processing unit that performs processing related to prescriptions based on the aforementioned intent information, The aforementioned intent information includes delivery information, which indicates whether the recipient prefers to receive an electronic prescription or a paper prescription issued on paper. The processing unit executes a process related to the issuance of a prescription based on the issuance information. A settlement processing device comprising a first notification unit that notifies the user of the benefits of selecting to issue the electronic prescription.

11. A settlement processing method in a settlement processing system, A settlement step that processes the settlement of payments related to medical expenses made by the user, An acquisition step to acquire intent information, which is information indicating the user's intent regarding an electronic prescription, which is a prescription issued as electronic data; The process includes a step of performing processing related to the prescription based on the aforementioned information of intent, The aforementioned intent information includes delivery information, which indicates whether the recipient prefers to receive an electronic prescription or a paper prescription issued on paper. In the processing step, processing related to the issuance of prescriptions is performed based on the issuance information. A settlement processing method comprising a first notification step of informing the user of the benefits of selecting to issue the electronic prescription.

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