Management system, control device, control method for the control device, and program

Abstract

This system provides a management system that can inform users of the actions they should take when the elevator car they are riding in stops at a boarding area. [Solution] The planning unit 56 plans a first preparatory action, which is the action that the user inside the car 20 should take, based on the first information acquired by the acquisition unit 55, before the doors of the car 20 begin to open at the landing when the car 20 carrying the mobile body 3 stops at the landing. The notification unit 57 notifies the car 20 with guidance to encourage the first preparatory action planned by the planning unit 56.

Description

Technical Field

[0001] The present disclosure relates to a management system, a management device, a control method for the management device, and program and the like.

Background Art

[0002] Patent Document 1 describes a device for coordinating an elevator and a self-propelled robot. In the device described in Patent Document 1, when the robot receives an instruction to get off the elevator car, the robot displays and outputs sounds such as "Getting off the elevator", "In transit", and "Unloading".

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] In the device described in Patent Document 1, when the robot gets off the car, information about the robot is notified from the robot. It was difficult for the user to understand how to act with this device.

[0005] The present disclosure has been made to solve the above-described problems. An object of the present disclosure is to provide a management system, a management device, and a control method for the management device that can notify a user of actions to be taken when a car carrying a moving body stops at a landing. Another object of the present disclosure is to provide a program for realizing such a function on a computer 。

Means for Solving the Problems

[0006] The management system relating to this disclosure comprises an elevator having a car, a mobile body that autonomously moves within a facility equipped with the elevator, and a management device capable of communicating with the elevator and the mobile body. The mobile body can board and alight from the car. The management device comprises an acquisition unit that acquires first information indicating the usage status of the elevator, a planning unit that plans first preparatory actions, which are actions that users in the car should take, based on the first information acquired by the acquisition unit before the doors of the car begin to open at the landing when the car in which the mobile body is riding stops at the landing, and a notification unit that broadcasts guidance inside the car to encourage the first preparatory actions planned by the planning unit. The first piece of information includes whether or not the passenger will disembark from the elevator car at the boarding area. If the passenger does not disembark from the elevator car at the boarding area, the guidance to prompt the first preparatory action will include a statement indicating that the passenger will not disembark from the elevator car at the boarding area.

[0007] The management system relating to this disclosure comprises an elevator having a car, a mobile body that autonomously moves within a facility equipped with the elevator, and a management device capable of communicating with the elevator and the mobile body. The mobile body can board and alight from the car. The management device comprises an acquisition unit that acquires first information indicating the usage status of the elevator, a planning unit that plans second preparatory actions, which are actions that users on the landing should take, based on the first information acquired by the acquisition unit before the doors of the car carrying the mobile body begin to open at the landing when the car stops at the landing, and a notification unit that notifies the landing of guidance to encourage the second preparatory actions planned by the planning unit. The first piece of information includes whether or not the passenger will disembark at the boarding area. If the passenger does not disembark at the boarding area, the second piece of information, intended to encourage preparatory action, will include a statement indicating that the passenger will not disembark at the boarding area.

[0008] The management device relating to this disclosure is a management device capable of communicating with an elevator having a car and a mobile body that moves autonomously within a facility equipped with an elevator. The management device comprises an acquisition unit that acquires first information indicating the usage status of the elevator, a planning unit that plans first preparatory actions, which are actions that users in the car should take, based on the first information acquired by the acquisition unit when the car carrying the mobile body stops at the landing and before the doors of the car begin to open at the landing, and a notification unit that broadcasts guidance inside the car to encourage the first preparatory actions planned by the planning unit. The first piece of information includes whether or not the passenger will disembark from the elevator car at the boarding area. If the passenger does not disembark from the elevator car at the boarding area, the guidance to prompt the first preparatory action will include a statement indicating that the passenger will not disembark from the elevator car at the boarding area.

[0009] The management device relating to this disclosure is a management device capable of communicating with an elevator having a car and a mobile body that moves autonomously within a facility equipped with an elevator. The management device comprises an acquisition unit that acquires first information indicating the usage status of the elevator, a planning unit that plans a second preparatory action, which is an action that a user at the landing should take, based on the first information acquired by the acquisition unit when the car carrying the mobile body stops at the landing and before the car doors begin to open at the landing, and a notification unit that notifies the landing of guidance to encourage the second preparatory action planned by the planning unit. The first piece of information includes whether or not the passenger will disembark at the boarding area. If the passenger does not disembark at the boarding area, the second piece of information, intended to encourage preparatory action, will include a statement indicating that the passenger will not disembark at the boarding area.

[0010] The control method for a management device relating to this disclosure is a control method for a management device that can communicate with an elevator having a car and a mobile body that moves autonomously within a facility equipped with an elevator. The control method comprises an acquisition step of acquiring first information indicating the usage status of the elevator; a planning step of planning a first preparatory action, which is an action that a user in the car should take, based on the first information acquired in the acquisition step, before the doors of the car begin to open at the landing when the car carrying the mobile body stops at the landing; and a notification step of broadcasting guidance inside the car to encourage the first preparatory action planned in the planning step. The first piece of information includes whether or not the passenger will disembark from the elevator car at the boarding area. If the passenger does not disembark from the elevator car at the boarding area, the guidance to prompt the first preparatory action will include a statement indicating that the passenger will not disembark from the elevator car at the boarding area.

[0011] The control method for a management device relating to this disclosure is a control method for a management device that can communicate with an elevator having a car and a mobile body that moves autonomously within a facility equipped with an elevator. The control method comprises an acquisition step of acquiring first information indicating the usage status of the elevator; a planning step of planning a second preparatory action, which is an action that a user at the landing should take, based on the first information acquired in the acquisition step, before the doors of the car carrying the mobile body begin to open at the landing when the car stops at the landing; and a notification step of notifying the landing of guidance to encourage the second preparatory action planned in the planning step. The first piece of information includes whether or not the passenger will disembark at the boarding area. If the passenger does not disembark at the boarding area, the second piece of information, intended to encourage preparatory action, will include a statement indicating that the passenger will not disembark at the boarding area.

[0012] The program according to the present disclosure causes a computer communicable with an elevator having a car and a moving body autonomously moving within a facility equipped with the elevator to execute an acquisition process of acquiring first information indicating the usage status of the elevator, and a planning process of planning a first preparatory action, which is an action to be taken by the user in the car, based on the first information acquired in the acquisition process, before the car door starts to open at the landing when the car carrying the moving body stops at the landing, and a notification process of causing a guidance for prompting the first preparatory action planned in the planning process to be notified in the car. The first piece of information includes whether or not the passenger will disembark from the elevator car at the boarding area. If the passenger does not disembark from the elevator car at the boarding area, the guidance to prompt the first preparatory action will include a statement indicating that the passenger will not disembark from the elevator car at the boarding area.

[0013] The program according to the present disclosure causes a computer communicable with an elevator having a car and a moving body autonomously moving within a facility equipped with the elevator to execute an acquisition process of acquiring first information indicating the usage status of the elevator, and a planning process of planning a second preparatory action, which is an action to be taken by the user at the landing, based on the first information acquired in the acquisition process, before the car door starts to open at the landing when the car carrying the moving body stops at the landing, and a notification process of causing a guidance for prompting the second preparatory action planned in the planning process to be notified at the landing. The first piece of information includes whether or not the passenger will disembark at the boarding area. If the passenger does not disembark at the boarding area, the second piece of information, intended to encourage preparatory action, will include a statement indicating that the passenger will not disembark at the boarding area.

[0014] Furthermore, the management system relating to this disclosure comprises an elevator having a car, a mobile body that autonomously moves within a facility equipped with an elevator, and a management device capable of communicating with the elevator and the mobile body. The mobile body can board and alight from the car. The management device comprises an acquisition unit that acquires first information indicating the usage status of the elevator, a planning unit that, based on the first information acquired by the acquisition unit, plans first preparatory actions to be taken by users in the car and second preparatory actions to be taken by users on the landing when the car in which the mobile body is riding stops at the landing of the mobile body's disembarking floor and before the car doors begin to open at the landing, and a notification unit that broadcasts guidance inside the car to encourage the first preparatory actions planned by the planning unit, and broadcasts guidance to encourage the second preparatory actions at the landing. The first information includes information indicating the congestion status of the car, information indicating the congestion status of the landing, and information indicating the route of the mobile body at the landing after the mobile body alights from the car. The management system relating to this disclosure comprises an elevator having a car, a mobile body that autonomously moves within a facility equipped with an elevator, and a management device capable of communicating with the elevator and the mobile body. The mobile body can board and alight from the car. The management device comprises an acquisition unit that acquires first information indicating the usage status of the elevator, a planning unit that plans second preparatory actions, which are actions that users on the landing should take, based on the first information acquired by the acquisition unit, before the doors of the car begin to open at the landing when the car carrying the mobile body stops at the landing of the mobile body's disembarking floor, and a notification unit that notifies the landing of guidance to encourage the second preparatory actions planned by the planning unit. The first information includes information indicating the congestion status of the car, information indicating the congestion status of the landing, and information indicating the route of the mobile body at the landing after the mobile body alights from the car. The management device relating to this disclosure is a management device capable of communicating with an elevator having a car and a mobile body that autonomously moves within a facility equipped with an elevator. The management device comprises an acquisition unit that acquires first information indicating the usage status of the elevator; a planning unit that, based on the first information acquired by the acquisition unit, plans a first preparatory action, which is an action that users in the car should take, and a second preparatory action, which is an action that users in the landing should take, when the car in which the mobile body is riding stops at the landing of the mobile body's disembarking floor and before the doors of the car begin to open at the landing; and a notification unit that broadcasts guidance inside the car to encourage the first preparatory action planned by the planning unit, and broadcasts guidance to the landing to encourage the second preparatory action. The first information includes information indicating the congestion status of the car, information indicating the congestion status of the landing, and information indicating the route of the mobile body at the landing after the mobile body disembarks from the car. The management device relating to this disclosure is a management device capable of communicating with an elevator having a car and a mobile body that moves autonomously within a facility equipped with an elevator. The management device comprises an acquisition unit that acquires first information indicating the usage status of the elevator, a planning unit that plans second preparatory actions, which are actions that users on the landing should take, based on the first information acquired by the acquisition unit, before the doors of the car in which the mobile body is riding begin to open at the landing when the car stops at the landing of the mobile body's disembarking floor, and a notification unit that notifies the landing of guidance to encourage the second preparatory actions planned by the planning unit. The first information includes information indicating the congestion status of the car, information indicating the congestion status of the landing, and information indicating the route of the mobile body at the landing after the mobile body disembarks from the car. The control method for a management device relating to this disclosure is a control method for a management device that can communicate with an elevator having a car and a mobile body that moves autonomously within a facility equipped with an elevator. The control method comprises an acquisition step of acquiring first information indicating the usage status of the elevator; a planning step of planning a first preparatory action, which is an action to be taken by a user in the car, and a second preparatory action, which is an action to be taken by a user on the landing, based on the first information acquired in the acquisition step, before the doors of the car begin to open at the landing when the car carrying the mobile body stops at the landing of the mobile body's disembarking floor; and a notification step of broadcasting guidance inside the car to encourage the first preparatory action planned in the planning step, and broadcasting guidance to encourage the second preparatory action at the landing. The first information includes information indicating the congestion status of the car, information indicating the congestion status of the landing, and information indicating the route of the mobile body at the landing after the mobile body disembarks from the car. The control method for a management device relating to this disclosure is a control method for a management device that can communicate with an elevator having a car and a mobile body that moves autonomously within a facility equipped with an elevator. The control method comprises an acquisition step of acquiring first information indicating the usage status of the elevator; a planning step of planning a second preparatory action, which is an action that users on the landing should take, based on the first information acquired in the acquisition step, before the doors of the car in which the mobile body is riding begin to open at the landing when the car stops at the landing of the mobile body's disembarking floor; and a notification step of notifying the landing of guidance to encourage the second preparatory action planned in the planning step. The first information includes information indicating the congestion status of the car, information indicating the congestion status of the landing, and information indicating the route of the mobile body at the landing after the mobile body disembarks from the car. The program disclosed herein is a program that causes a computer capable of communicating with an elevator having a car and a mobile body that moves autonomously within a facility equipped with an elevator to execute the following: an acquisition process to acquire first information indicating the usage status of the elevator; a planning process that, when the car in which the mobile body is riding stops at the landing of the mobile body's disembarking floor, before the car doors begin to open at the landing, plans first preparatory actions to be taken by users in the car and second preparatory actions to be taken by users on the landing, based on the first information acquired in the acquisition process; and a notification process that broadcasts guidance to encourage the first preparatory actions planned in the planning process inside the car and guidance to encourage the second preparatory actions at the landing. The first information includes information indicating the congestion status of the car, information indicating the congestion status of the landing, and information indicating the route of the mobile body at the landing after it disembarks from the car. The program disclosed herein is a program that causes a computer capable of communicating with an elevator having a car and a mobile body that moves autonomously within a facility equipped with an elevator to execute an acquisition process to acquire first information indicating the usage status of the elevator; a planning process that plans a second preparatory action, which is the action that users on the landing should take, based on the first information acquired in the acquisition process, before the doors of the car in which the mobile body is riding begin to open at the landing when the car stops at the landing of the mobile body's disembarking floor; and a notification process that causes the computer to broadcast guidance to the landing to encourage the second preparatory action planned in the planning process. The first information includes information indicating the congestion status of the car, information indicating the congestion status of the landing, and information indicating the route of the mobile body at the landing after it disembarks from the car.

Advantages of the Invention

[0020] According to the present disclosure, when the car carrying the moving body stops at the landing, it is possible to notify the user of the action to be taken.

Brief Description of the Drawings

[0021] [Figure 1]This is a diagram showing an example of the management system in Embodiment 1. [Figure 2] This is a flowchart showing an example of the operation of the mobile body. [Figure 3] This is a flowchart showing an example of the operation of the management device. [Figure 4] This is a flowchart showing an example of the operation of the management device. [Figure 5] This is a flowchart showing an example of the operation of the elevator. [Figure 6] This is a flowchart showing an example of the notification process shown in S211 of FIG. 4. [Figure 7] This is a diagram showing an example of the inference device. [Figure 8] This is a flowchart showing an example of the operation of the inference device. [Figure 9] This is a diagram showing an example of the learning device. [Figure 10] This is a flowchart showing an example of the operation of the learning device. [Figure 11] This is a diagram showing an example of the information processing device. [Figure 12] This is a flowchart showing an example of the operation of the information processing device. [Figure 13] This is a diagram showing an example of the hardware resources of the management device. [Figure 14] This is a diagram showing another example of the hardware resources of the management device.

Embodiments for Carrying Out the Invention

[0022] A detailed description will be given below with reference to the drawings. Redundant descriptions will be simplified or omitted as appropriate. In each figure, the same reference numerals indicate the same or corresponding parts.

[0023] Embodiment 1. FIG. 1 is a diagram showing an example of the management system 1 in Embodiment 1. In the example shown in FIG. 1, the management system 1 includes an elevator 2, a mobile body 3, peripheral devices 4, and a management device 5.

[0024] Elevator 2 is provided in Facility A. Facility A includes one or more buildings. Facility A may be an indoor facility or an outdoor facility.

[0025] Elevator 2 comprises a car 20 and a control device 21. The car 20 moves up and down in the hoistway. The hoistway is a vertically extending space formed in the building of facility A. The hoistway is formed to penetrate multiple floors of the building. Figure 1 shows a preferred example in which elevator 2 comprises multiple cars 20. Elevator 2 may also consist of only one car 20.

[0026] The elevator car 20 may be equipped with an alarm 22. The alarm 22 is a device for providing information to passengers riding in the elevator car 20. The alarm 22 may be a device that displays text or other information, or a device that outputs sound. The elevator car 20 may be equipped with both a display and a speaker as the alarm 22. The elevator car 20 may be equipped with a weighing device 23. The weighing device 23 measures the load weight of the elevator car 20.

[0027] The elevator car 20 may be equipped with a camera 24. The camera 24 takes pictures of the inside of the elevator car 20. If there is a passenger in the elevator car 20, that passenger will be photographed by the camera 24. The elevator car 20 may also be equipped with a door sensor 25. The door sensor 25 is, for example, a multi-beam sensor. When the door of the elevator car 20 is open, if an object present at the entrance of the elevator car 20 obstructs the beam from the door sensor 25, the door sensor 25 detects the presence of an object at the entrance of the elevator car 20.

[0028] The weighing device 23, camera 24, and door sensor 25 are examples of detectors provided on the cage 20. Other devices may be provided on the cage 20 as detectors.

[0029] The control device 21 manages the operation of the elevator car 20. For example, the control device 21 controls the movement of the elevator car 20. If the elevator 2 is equipped with multiple elevator cars 20, the control device 21 manages these multiple elevator cars 20 as a group.

[0030] The control device 21 manages the equipment installed in the elevator car 20. For example, the alarm 22 and the door sensor 25 are controlled by the control device 21. The measurement results from the weighing device 23, the images captured by the camera 24, and the detection results from the door sensor 25 are input to the control device 21. In the example shown in Figure 1, the control device 21 also controls the communication functions in the elevator 2.

[0031] Mobile unit 3 moves autonomously within facility A. For example, mobile unit 3 is a cleaning robot. Mobile unit 3 may also be a security robot. Mobile unit 3 may also be a robot for transporting goods. Mobile unit 3 may also be a robot that performs other roles within facility A. Mobile unit 3 can move to a desired floor within facility A by riding in the cage 20. That is, mobile unit 3 can autonomously board the cage 20 and disembark from the cage 20.

[0032] At facility A, the mobile vehicle 3 can travel together with the user in the car 20. The mobile vehicle 3 may board the car 20 that a user is already in. The user may board the car 20 that the mobile vehicle 3 is already in.

[0033] The mobile unit 3 comprises an alarm 30, a detector 31, and a control unit 32. The alarm 30 is a device for providing information to users in the vicinity of the mobile unit 3. The alarm 30 may be a device that displays text or other information, or a device that outputs sound. The mobile unit 3 may be equipped with both a display and a speaker as the alarm 30. The mobile unit 3 may be equipped with a projector as the alarm 30.

[0034] The detector 31 is a device for detecting the surrounding conditions of the mobile body 3. These surrounding conditions include the conditions of users around the mobile body 3. The mobile body 3 may be equipped with a proximity sensor or a LiDAR sensor as the detector 31. The mobile body 3 may be equipped with a camera as the detector 31. The mobile body 3 may be equipped with other devices as the detector 31.

[0035] The control unit 32 controls the operation of the mobile unit 3. For example, boarding and alighting from the cage 20 of the mobile unit 3 is controlled by the control unit 32. The control unit 32 manages the equipment installed on the mobile unit 3. For example, the alarm 30 is controlled by the control unit 32. Detection results from the detector 31 are input to the control unit 32. In the example shown in Figure 1, the control unit 32 also manages the communication functions of the mobile unit 3.

[0036] Peripheral equipment 4 is a general term for the equipment installed in facility A. For example, peripheral equipment 4 includes an alarm 40 and a detector 41. The alarm 40 is a device for providing information to users in the vicinity. The alarm 40 may be a device that displays text, etc., or a device that outputs sound. For example, both a display and a speaker may be installed as the alarm 40 at the landing where elevator car 20 of elevator 2 stops. A projector may also be installed as the alarm 40 at the same landing.

[0037] The detector 41 is a device for detecting the surrounding conditions. These surrounding conditions include the conditions of users in the vicinity of the detector 41. For example, a proximity sensor or a LiDAR sensor may be installed as the detector 41 at the landing where the elevator car 20 of elevator 2 stops. A camera may be installed as the detector 41 at the landing. Other devices may be installed as the detector 41 at the landing.

[0038] The control device 5 can communicate with the elevator 2, the mobile unit 3, and the peripheral equipment 4. For example, the control device 5 is installed in facility A.

[0039] The control device 5 may be located remotely from facility A. In this case, the control device 5 is connected to the elevator 2, the mobile unit 3, and the peripheral equipment 4 via a communication network. This communication network is a wide-area communication network such as the Internet. This communication network may also be a VPN (Virtual Private Network) formed on a public network such as the Internet, or another secure network.

[0040] For example, the management device 5 is implemented on an on-premise server of a maintenance company that maintains elevator 2 or a management company that manages mobile unit 3. The management device 5 may be implemented using multiple servers. If the management device 5 is implemented using multiple servers, some servers may be located at facility A, and the remaining servers may be located remotely. As another example, the management device 5 may be implemented on a cloud server.

[0041] The management device 5 includes, for example, a storage unit 50, a first communication unit 51, a second communication unit 52, a third communication unit 53, and a processing unit 54.

[0042] The first communication unit 51 has the function of communicating with the mobile body 3. The second communication unit 52 has the function of communicating with the peripheral device 4. The third communication unit 53 has the function of communicating with the elevator 2. The processing unit 54 includes, for example, an acquisition unit 55, a planning unit 56, and a notification unit 57.

[0043] Next, referring to Figures 2 to 6, the functions of the management system 1 will be explained in detail. Figure 2 is a flowchart showing an example of the operation of the mobile unit 3. As described above, the mobile unit 3 moves autonomously within facility A. When the mobile unit 3 needs to move in the cage 20, the control unit 32 sends a call registration request to the management device 5 (S101).

[0044] In the following, the mobile unit 3 that sent the call registration request in S101 will also be referred to as mobile unit 3A to distinguish it from other mobile units 3. As an example, the call registration request includes identification information to identify mobile unit 3A, information on the boarding floor F1 of mobile unit 3A, and information on the disembarking floor F2 of mobile unit 3A.

[0045] Figures 3 and 4 are flowcharts illustrating an example of the operation of the management device 5. Figures 3 and 4 show a series of operations. The management device 5 determines whether or not it has received a call registration request from the mobile body 3 (S201). When the first communication unit 51 receives a call registration request transmitted from the mobile body 3A in S101, it determines Yes in S201. If it determines Yes in S201, the third communication unit 53 transmits the call registration request received by the first communication unit 51 from the mobile body 3A to the elevator 2 (S202).

[0046] Figure 5 is a flowchart showing an example of elevator 2's operation. Elevator 2 determines whether or not it has received a call registration request from the management device 5 (S301). When the control device 21 receives a call registration request sent from the management device 5 in S202, it determines Yes in S301.

[0047] If the response in S301 is "Yes", the control device 21 determines which car 20 will respond to the call registration request received in S301 (S302). If the elevator 2 is equipped with multiple cars 20 as shown in Figure 1, the control device 21 will have one of the multiple cars 20 respond to the call registration request. Hereafter, the car 20 that responds to the call registration request will also be referred to as the assigned car 20. Once the assigned car 20 is determined in S302, the control device 21 sends an assigned car notification to the management device 5 (S303). As an example, the assigned car notification includes identification information for identifying the moving object 3A, information on the boarding floor F1, information on the disembarking floor F2, and information on the assigned car 20 determined by the control device 21 in S302.

[0048] In the management device 5, when a call registration request is sent in S202, it is determined whether or not an allocation car notification has been received from elevator 2 as a response (S203). When the third communication unit 53 receives the allocation car notification sent from elevator 2 in S303, it is determined to be Yes in S203. If it is determined to be Yes in S203, the allocation car notification received by the third communication unit 53 in S203 is stored in the storage unit 50 (S204). That is, each piece of information contained in the allocation car notification is associated and stored in the storage unit 50. Also, if it is determined to be Yes in S203, the first communication unit 51 transmits the allocation car notification received by the third communication unit 53 from elevator 2 in S203 to the mobile unit 3A that sent the call registration request in S201 (S205).

[0049] In mobile unit 3A, when a call registration request is sent in S101, it is determined in S102 whether or not an allocation car notification has been received from the management device 5 as a response. When the control unit 32 receives the allocation car notification sent from the management device 5 in S205, it is determined to be Yes in S102. If it is determined to be Yes in S102, the control unit 32 prepares to board the allocation car 20 (S103). For example, in S103, the control unit 32 controls a drive mechanism (not shown) so that mobile unit 3A moves in front of the door to board the allocation car 20.

[0050] In elevator 2, once the assigned car 20 is determined in S302, the control device 21 causes the assigned car 20 to respond to the call registration request from the mobile unit 3A (S304). Specifically, the control device 21 moves the assigned car 20 to the boarding floor F1 and stops it at the boarding floor F1. Once the control device 21 has stopped the assigned car 20 at the boarding floor F1, it sends a boarding floor arrival notification to the management device 5 (S305). The control device 21 may also send the boarding floor arrival notification to the management device 5 after the doors of the assigned car 20 have begun to open at the boarding floor F1. As an example, the boarding floor arrival notification may include information about the assigned car 20 and information about the boarding floor F1.

[0051] In the management device 5, when an assigned car notification is sent to the mobile unit 3A in S205, it is determined whether or not an arrival notification for the boarding floor has been received from the elevator 2 (S206). When the third communication unit 53 receives the arrival notification for the boarding floor sent from the elevator 2 in S305, it is determined to be Yes in S206. If it is determined to be Yes in S206, the received arrival notification for the boarding floor is compared with the assigned car notification stored in the storage unit 50. Through this comparison, an assigned car notification containing the same information as the assigned car 20 information included in the arrival notification for the boarding floor is identified. The first communication unit 51 sends a boarding request to the mobile unit 3A whose assigned car notification contains the identification information, i.e., the mobile unit 3A that sent the call registration request in S201 (S207).

[0052] In mobile unit 3A, when a call registration request is sent in S101, it is determined in response whether or not a boarding request has been received from the management device 5 (S104). When the control unit 32 receives a boarding request sent from the management device 5 in S207, it is determined to be Yes in S104. If it is determined to be Yes in S104, the control unit 32 performs the action to board the assigned car 20 (S105).

[0053] Furthermore, it is desirable that the fact that the mobile body 3A has entered the assigned car 20 is recognized by the elevator 2, the mobile body 3A, and the management device 5. In this embodiment, a preferred example is shown in which the fact that the mobile body 3A has entered the assigned car 20, i.e., the completion of boarding, is recognized by the mobile body 3A in S105, by the management device 5 in S208, and by the elevator 2 in S306.

[0054] Detection of the mobile body 3A boarding the assigned car 20 is possible in the detector 31 on the mobile body 3A, the detector 41 as a peripheral device 4, and the detector on the assigned car 20. This detection may be performed by each detector or by a single detector. For example, when the detector on the assigned car 20 detects that the mobile body 3A has boarded, the control device 21 sends a boarding completion notification to the management device 5, and this notification may be further sent from the management device 5 to the mobile body 3A.

[0055] In the management device 5, when it recognizes in S208 that the mobile body 3A has boarded the assigned car 20, the acquisition unit 55 acquires first information (S209). The first information is information indicating the usage status of the elevator 2. Preferably, the first information includes information D1 indicating the status of users in the assigned car 20, information D2 indicating the status of users at the landing of the next floor where the assigned car 20 will stop, and information D3 indicating the status of the mobile body 3A in the assigned car 20.

[0056] In the following, the next floor that the assigned elevator car 20, in which the mobile unit 3A is riding, will stop at will also be referred to as the stopping floor F3. The stopping floor F3 may or may not coincide with the disembarking floor F2. For example, after S306, information on the stopping floor F3 is transmitted from the control device 21 to the management device 5, and then transmitted from the first communication unit 51 of the management device 5 to the mobile unit 3A.

[0057] The process for acquiring the first information shown in S209 will be explained in detail below.

[0058] When the mobile unit 3A recognizes in S105 that it has boarded the assigned car 20, the control unit 32 acquires information D3. The control unit 32 transmits the acquired information D3 to the management device 5 (S106). In S209, the acquisition unit 55 of the management device 5 may acquire the information D3 received by the first communication unit 51 from the mobile unit 3A as the first information.

[0059] For example, information D3 may include information indicating whether the mobile unit 3A will alight from the assigned car 20 at the landing of the next stopping floor F3. If information D3 includes information indicating that the mobile unit 3A will alight from the assigned car 20 at the landing of stopping floor F3, then information D3 may further include information indicating the path taken by the mobile unit 3A at the landing of stopping floor F3 after it has alighted from the assigned car 20. If information D3 includes information indicating that the mobile unit 3A will alight from the assigned car 20 at the landing of stopping floor F3, then information D3 may further include information indicating the time required for the mobile unit 3A to alight from the assigned car 20. This time may include, for example, the time required for communication processing with the management device 5 and the time required for map switching processing.

[0060] Information D3 may include information indicating whether or not an abnormality has occurred in the mobile unit 3A. Abnormalities in the mobile unit 3A include, for example, inability to move under its own power, inability to move due to an obstacle, failure to switch maps, and insufficient charge.

[0061] In mobile unit 3A, when it is recognized in S105 that it has boarded an assigned car 20, the control unit 32 may acquire information D1. In such a case, the acquisition unit 55 of the management device 5 may acquire the information D1 received by the first communication unit 51 from mobile unit 3A as first information in S209. For example, if mobile unit 3A is equipped with a camera as a detector 31, the image taken by the camera may be transmitted to the management device 5 as information indicating the congestion status of the assigned car 20, i.e., information D1.

[0062] In elevator 2, when it recognizes in S306 that the moving object 3A has entered the assigned car 20, the control device 21 acquires information D1. The control device 21 transmits the acquired information D1 to the management device 5 (S307). In S209, the acquisition unit 55 of the management device 5 may acquire the information D1 received by the third communication unit 53 from elevator 2 as the first information.

[0063] For example, information D1 may include information indicating the congestion status of the assigned elevator car 20. The congestion status of the assigned elevator car 20 may be a value indicating the degree of congestion, or it may be the number of users in the assigned elevator car 20 itself. The congestion status of the assigned elevator car 20 may also be the loaded weight of the assigned elevator car 20 measured by the weighing device 23. The information indicating the congestion status may also include images taken by the camera 24. In addition, information D1 may include information on the disembarking floor of the users.

[0064] In elevator 2, when it is recognized in S306 that the moving object 3A has entered the assigned car 20, the control device 21 may acquire information D2. In such a case, the acquisition unit 55 of the management device 5 may acquire the information D2 received by the third communication unit 53 from elevator 2 as first information in S209. For example, if a camera is installed at the landing of the stopping floor F3 and the camera is managed by elevator 2, the image taken by this camera may be transmitted to the management device 5 as information indicating the congestion status of the landing of the stopping floor F3, i.e., information D2.

[0065] Furthermore, the acquisition unit 55 of the management device 5 may acquire information D2 from the peripheral device 4 in S209. For example, if a camera is installed as a detector 41 at the landing of the stopping floor F3, and the camera is managed by facility A, the image taken by this camera may be transmitted to the management device 5 as information indicating the congestion status of the landing of the stopping floor F3, i.e., information D2. In such a case, the acquisition unit 55 acquires the information D2 received by the second communication unit 52 from the peripheral device 4 as first information in S209.

[0066] The acquisition unit 55 of the management device 5 may acquire information D3 from the storage unit 50 in S209. For example, if the storage unit 50 stores information about the disembarking floor F2 of the mobile body 3A, the acquisition unit 55 may acquire the information about the disembarking floor F2 as the first information in S209.

[0067] Next, in the management device 5, the planning unit 56 plans the user's preparatory actions (S210). In S210, the planning unit 56 plans the user's preparatory actions based on the first information acquired by the acquisition unit 55 in S209. Preferably, the planning unit 56 uses a pre-defined algorithm to plan the preparatory actions.

[0068] In S210, the planning unit 56 plans preparatory actions before the doors of the assigned car 20, on which the mobile body 3A is riding, begin to open at the landing of the stopping floor F3. In order to secure time for the notification process described later, it is preferable that the planning process shown in S210 be completed before the assigned car 20 arrives at the landing of the stopping floor F3.

[0069] The user's preparatory actions include a first preparatory action for users in the assigned elevator car 20 and a second preparatory action for users on the landing at the stopping floor F3. In this embodiment, a preferred example is shown in which the planning unit 56 plans both the first and second preparatory actions in S210. The planning unit 56 may plan only the first preparatory action in S210. The planning unit 56 may plan only the second preparatory action in S210. The first preparatory action is an action that users in the assigned elevator car 20 should take in advance, for example, before the doors begin to open at the landing at the stopping floor F3. The second preparatory action is an action that users on the landing at the stopping floor F3 should take in advance, for example, before the doors begin to open at the landing at the stopping floor F3.

[0070] The first preparatory action preferably includes actions to avoid potential problems between the user in the assigned cart 20 and the mobile vehicle 3A, or actions to improve the user's convenience. For example, the first preparatory action may include moving the user in the assigned cart 20 to a position where they should wait (recommended waiting position). The first preparatory action may also include prohibiting the user in the assigned cart 20 from moving to a position where they should not wait (prohibited waiting position).

[0071] If the first information includes information indicating that an abnormality has occurred in the moving vehicle 3A, it is preferable that the first preparatory action includes the evacuation of passengers in the assigned car 20 from the assigned car 20, i.e., evacuation to the landing of the stopping floor F3.

[0072] Similarly, the second preparatory action preferably includes actions to avoid potential problems between users on the landing of the stopping floor F3 and the moving vehicle 3A, or actions to improve the convenience of such users. For example, the second preparatory action may include moving users on the landing of the stopping floor F3 to a position where they should wait (recommended waiting position). The second preparatory action may also include prohibiting users on the landing of the stopping floor F3 from moving to a position where they should not wait (prohibited waiting position).

[0073] If the first information includes information indicating that a malfunction has occurred in the moving vehicle 3A, it is preferable that the second preparatory action includes transferring users at the landing of the stopping floor F3 to another elevator car 20.

[0074] Next, in the control device 5, the notification unit 57 performs processing to notify guidance to encourage the preparatory action planned by the planning unit 56 in S210 (S211). In S211, if the planning unit 56 has planned a first preparatory action in S210, the notification unit 57 will notify the assigned elevator car 20 of guidance to encourage the first preparatory action. In S211, if the planning unit 56 has planned a second preparatory action in S210, the notification unit 57 will notify the landing of the stopping floor F3 of guidance to encourage the second preparatory action.

[0075] Specifically, in S211, the notification content is determined and the notification content is transmitted. If the mobile unit 3 is equipped with an alarm 30, the notification to the user in the assigned car 20 may be made from the alarm 30. In this case, the notification content to the assigned car 20 determined by the notification unit 57 is transmitted from the first communication unit 51 to the mobile unit 3A.

[0076] In the mobile unit 3A, it is determined after S106 whether or not the notification content has been received (S107). If the control unit 32 receives the notification content transmitted from the management device 5, it is determined to be Yes in S107. If it is determined to be Yes in S107, the control unit 32 broadcasts the received notification content from the alarm device 30 (S108).

[0077] As another example, if the assigned elevator car 20 is equipped with an alarm 22, notifications to users in the assigned elevator car 20 may be made from the alarm 22. In such a case, the notification content for the assigned elevator car 20 determined by the notification unit 57 is transmitted from the third communication unit 53 to the elevator 2.

[0078] In elevator 2, it is determined after S307 whether or not the notification content has been received (S308). If the control device 21 receives the notification content transmitted from the management device 5, it is determined to be Yes in S308. If it is determined to be Yes in S308, the control device 21 broadcasts the received notification content from the alarm device 22 (S309).

[0079] Furthermore, if an alarm 40 is installed at the landing of the stopping floor F3, notifications to users at the landing of the stopping floor F3 may be made from the alarm 40. In such cases, the notification content for the landing of the stopping floor F3 determined by the notification unit 57 is transmitted from the second communication unit 52 to the alarm 40, and the notification content is output from the alarm 40.

[0080] As another example, if an alarm is installed at the landing of the stopping floor F3 and the alarm is managed by elevator 2, the notification to users at the landing of stopping floor F3 may be made from the alarm. In this case, the content of the notification to the landing of stopping floor F3 determined by the notification unit 57 is transmitted from the third communication unit 53 to elevator 2. In elevator 2, the control device 21 broadcasts the notification content received from the management device 5 from the alarm installed at the landing of stopping floor F3.

[0081] Figure 6 is a flowchart showing an example of the notification process shown in S211 of Figure 4. The notification process shown in Figure 6 is performed, for example, based on the first information acquired in S209 and the preparatory actions planned in S210.

[0082] The notification unit 57 determines whether the mobile body 3A is in an abnormal state (S401). If the mobile body 3A is in an abnormal state (Yes in S401), the notification unit 57 determines the notification content N1 shown in Table 1, for example (S402).

[0083] [Table 1]

[0084] If the mobile unit 3A is not in an abnormal state (No. in S401), the notification unit 57 determines whether or not the mobile unit 3A will disembark at the next stopping floor F3 (S403). If the mobile unit 3A does not disembark at the next stopping floor F3 (No. in S403), the notification unit 57 determines the notification content N2, for example, as shown in Table 2 (S404).

[0085] [Table 2]

[0086] If the mobile vehicle 3A is to disembark at the next stopping floor F3 (Yes in S403), the notification unit 57 determines whether or not a passenger will board the assigned car 20 from the landing at stopping floor F3 (S405). If there are no passengers to board the assigned car 20 from the landing at stopping floor F3 (No in S405), the notification unit 57 determines the notification content N3, for example, as shown in Table 3 (S406).

[0087] [Table 3]

[0088] If there are passengers boarding the assigned elevator car 20 from the landing at stopping floor F3 (Yes in S405), the notification unit 57 determines whether the assigned elevator car 20 has a high occupancy rate (S407). For example, a threshold for determining whether the occupancy rate is high is stored in the memory unit 50. If the occupancy rate of the assigned elevator car 20 is lower than the threshold, it is determined to be No in S407. If it is determined to be No in S407, the notification unit 57 determines the notification content N4 shown in Table 4, for example (S408).

[0089] [Table 4]

[0090] If the occupancy rate of the assigned car 20 is above the threshold, S407 determines Yes. If S407 determines Yes, the notification unit 57 determines the notification content N5, for example, as shown in Table 5 (S409).

[0091] [Table 5]

[0092] Furthermore, in elevator 2, when it recognizes in S306 that the mobile body 3A has boarded the assigned car 20, the control device 21 moves the assigned car 20 to the next stop floor F3. The control device 21 determines whether or not the assigned car 20 has arrived at the stop floor F3 (S310). If the assigned car 20 has arrived at the stop floor F3, it is determined to be Yes in S310. If it is determined to be Yes in S310, the control device 21 determines whether or not the floor where the assigned car 20 stopped, i.e., the stop floor F3, is the disembarking floor F2 of the mobile body 3 (S311).

[0093] If the assigned elevator car 20 carrying the moving object 3 stops at a floor other than the disembarking floor F2, the result is determined as No in S311. If the result is determined as No in S311, the control device 21 sends a notification of arrival at the stopping floor to the management device 5 (S312). The process then returns to S307.

[0094] On the other hand, when the assigned elevator car 20 carrying the mobile unit 3 stops at the disembarking floor F2, S311 is determined to be Yes. If S311 is determined to be Yes, the control device 21 sends a disembarking floor arrival notification to the management device 5 (S313).

[0095] When the control device 5 recognizes in S208 that the mobile unit 3A has entered the assigned car 20, it determines whether or not it has received a notification of arrival at the stopping floor from the elevator 2 (S212). When the third communication unit 53 receives the notification of arrival at the stopping floor transmitted from the elevator 2 in S312, it determines Yes in S212. If it determines Yes in S212, the first communication unit 51 transmits the received notification of arrival at the stopping floor to the mobile unit 3A (S213). The process then returns to S209.

[0096] If the result in S212 is No, it is determined whether or not a notification of arrival at the disembarking floor has been received from elevator 2 (S214). If the third communication unit 53 receives the notification of arrival at the disembarking floor transmitted from elevator 2 in S313, it is determined in S214 as Yes. If it is determined in S214 as Yes, the received notification of arrival at the disembarking floor is compared with the assigned car notification stored in the storage unit 50. Through this comparison, an assigned car notification containing the same information as the assigned car 20 information included in the notification of arrival at the disembarking floor is identified. The first communication unit 51 sends a disembarking request to the mobile body 3A whose identification information is included in the assigned car notification, i.e., the mobile body 3A that sent the call registration request in S201 (S215). If the result in S214 is No, the process returns to S212.

[0097] In mobile unit 3A, when it is recognized in S105 that it has boarded the assigned car 20, it is determined whether or not it has received a notification of arrival at the stopping floor from the management device 5 (S109). When the control unit 32 receives the notification of arrival at the stopping floor transmitted from the management device 5 in S213, it is determined to be Yes in S109. If it is determined to be Yes in S109, the process returns to S106.

[0098] If the result in S109 is No, then it is determined whether or not a disembarkation request has been received from the management device 5 (S110). If the control unit 32 receives a disembarkation request transmitted from the management device 5 in S215, then the result in S110 is Yes. If the result in S110 is Yes, then the control unit 32 performs the action to disembark from the assigned car 20 (S111). If the result in S110 is No, then the process returns to S109.

[0099] In the example shown in this embodiment, the planning unit 56 plans the user's preparatory actions based on the first information acquired by the acquisition unit 55, and guidance is provided to encourage the preparatory actions planned by the planning unit 56. Therefore, in the example shown in this embodiment, when the car 20 carrying the mobile body 3 stops at the landing, the user can be notified of the actions they should take.

[0100] Some or all of the functions of the processing unit 54 described in this embodiment may be implemented by an inference device 6 as shown in Figure 7.

[0101] Figure 7 shows an example of an inference device 6. When the management system 1 includes an inference device 6, the inference device 6 may be included in the management device 5, or it may be provided as a separate device from the management device 5. When the management system 1 includes an inference device 6, the management system 1 further includes a trained model storage unit 61. The functions of the trained model storage unit 61 may be realized by the storage unit 50. The inference device 6 may be provided in a device that can communicate with the management device 5. This device may include a specific single server, a specific group of servers, a cloud server, etc. The trained model storage unit 61 may be provided in this device.

[0102] As an example, the inference device 6 infers the user's preparatory actions. The inference device 6 may infer both the first and second preparatory actions. The inference device 6 may infer only the first preparatory action, or only the second preparatory action. As described above, the first preparatory action is the action that a user inside the elevator car 20 should take when the elevator car 20 carrying the mobile body 3 stops at the landing, before the doors of the elevator car 20 begin to open at that landing. The second preparatory action is the action that a user inside the elevator car 20 carrying the mobile body 3 should take when the elevator car 20 carrying the mobile body 3 stops at the landing, before the doors of the elevator car 20 begin to open at that landing. Hereafter, the landing on the next floor where the elevator car 20 carrying the mobile body 3 will stop will also be referred to as landing H.

[0103] The inference device 6 includes, for example, a data acquisition unit 62 and an inference unit 63.

[0104] Inference data is input to the inference device 6. The data acquisition unit 62 acquires the inference data input to the inference device 6. The functions of the data acquisition unit 62 may also be implemented by the acquisition unit 55. As an example, the inference data may include information indicating whether the moving body 3 will get off the car 20 at the landing H, information indicating the path of the moving body 3 at the landing H if the moving body 3 gets off the car 20 at the landing H, information indicating the congestion status of the car 20, and information indicating the congestion status of the landing H.

[0105] The inference data may include additional information about the moving object 3. For example, the inference data may include information indicating whether or not an abnormality has occurred in the moving object 3. The inference data may also include additional information about the operation of the elevator 2. For example, the inference data may include information indicating the date and time, and information indicating the operating hours of the elevator 2. The inference data may also include additional information about the users in the car 20, and additional information about the users at the landing H. The inference data is data that associates multiple pieces of information with each other.

[0106] The trained model is stored in the trained model storage unit 61. Preferably, the trained model is a model for inferring the user's preparatory actions from inference data. The inference unit 63 uses the trained model stored in the trained model storage unit 61 to infer the user's preparatory actions from the inference data acquired by the data acquisition unit 62. The inference unit 63 can output the user's preparatory actions from the inference data by inputting the inference data acquired by the data acquisition unit 62 into the trained model.

[0107] For example, a trained model for inferring a first preparatory action from inference data is stored in the trained model storage unit 61. The inference unit 63 uses the trained model stored in the trained model storage unit 61 to infer a first preparatory action from the inference data acquired by the data acquisition unit 62. In this example, the inference unit 63 can output a first preparatory action from the inference data by inputting the inference data acquired by the data acquisition unit 62 into the trained model.

[0108] As another example, a trained model for inferring a second preparatory action from inference data is stored in the trained model storage unit 61. The inference unit 63 uses the trained model stored in the trained model storage unit 61 to infer a second preparatory action from the inference data acquired by the data acquisition unit 62. In this example, the inference unit 63 can output a second preparatory action from the inference data by inputting the inference data acquired by the data acquisition unit 62 into the trained model.

[0109] As another example, a trained model is stored in the trained model storage unit 61 for inferring both the first and second preparatory actions from the inference data. The inference unit 63 uses the trained model stored in the trained model storage unit 61 to infer both the first and second preparatory actions from the inference data acquired by the data acquisition unit 62. In this example, the inference unit 63 can output both the first and second preparatory actions from the inference data by inputting the inference data acquired by the data acquisition unit 62 into the trained model.

[0110] As an example, the trained model is generated by the training device 7 described later. The trained model may also be a model generated by a device other than the training device 7. This device may include a server managed by the maintenance company that maintains the elevator 2, and a server managed by the management company of the mobile unit 3, etc.

[0111] Figure 8 is a flowchart showing an example of the operation of the inference device 6. The operation flow shown in Figure 8 corresponds to the processes shown in S209 and S210 of Figure 4.

[0112] In the inference device 6, first, the data acquisition unit 62 acquires inference data (S501). Next, the inference unit 63 inputs the inference data acquired by the data acquisition unit 62 in S501 into the trained model stored in the trained model storage unit 61 (S502). Then, the inference unit 63 outputs the inference result obtained by inputting the inference data into the trained model in S502, that is, data indicating the user's preparatory actions (S503).

[0113] Next, the learning device 7 described above will be explained. Figure 9 shows an example of the learning device 7. The learning device 7 may be provided in the management device 5, or it may be provided in an external device that can communicate with the management device 5. The learning device 7 may also be provided in devices other than the management device 5 and external devices.

[0114] The learning device 7 learns the user's preparatory actions and generates the learned model described above. The learning device 7 may learn both the first and second preparatory actions. The learning device 7 may learn only the first preparatory actions or only the second preparatory actions. The learning device 7 includes, for example, a data acquisition unit 71 and a model generation unit 72.

[0115] Training data is input to the learning device 7. The data acquisition unit 71 acquires the training data input to the learning device 7. The model generation unit 72 uses the training data acquired by the data acquisition unit 71 to generate a trained model for inferring the user's preparatory actions. Preferably, the model generation unit 72 generates a trained model for inferring both a first preparatory action and a second preparatory action from the training data. The model generation unit 72 may also generate a trained model for inferring the first preparatory action from the training data. The model generation unit 72 may also generate a trained model for inferring the second preparatory action from the training data.

[0116] As an example, unsupervised learning is employed as the learning algorithm used by the model generation unit 72. Unsupervised learning is a method in which features are learned from training data that does not contain results (labels) by providing the learning device 7 with training data.

[0117] Furthermore, known algorithms such as supervised learning or semi-supervised learning may be used as the learning algorithm. Deep learning, which learns to extract features themselves, may also be used as the learning algorithm. Other known methods such as genetic programming, inductive logic programming, or support vector machines may also be used as the learning algorithm.

[0118] In this example, the training data includes information indicating whether the mobile object 3 disembarks from the car 20 at boarding H, information indicating the route taken by the mobile object 3 at boarding H if it disembarks from the car 20 at boarding H, information indicating the congestion level of the car 20, and information indicating the congestion level of boarding H.

[0119] The training data may include additional information about the mobile unit 3. For example, the training data may include information indicating whether or not an abnormality has occurred in the mobile unit 3. The training data may also include additional information about the operation of the elevator 2. For example, the training data may include information indicating the date and time, information indicating the operating time of the elevator 2, and information about malfunctions of the elevator 2.

[0120] The training data may include additional information about the users in car 20. For example, the training data may include information indicating the number of users who get off car 20 at boarding area H, and information indicating the timing of those users' disembarking. The training data may also include information indicating the location and time that users waited inside car 20.

[0121] The training data may include additional information about users at boarding area H. For example, the training data may include information indicating the number of users boarding car 20 from boarding area H, and information indicating the timing of when those users board car 20. The training data may also include information indicating the location and time users waited at boarding area H. The training data may include other information as well. The training data is data that associates multiple pieces of information with each other.

[0122] The model generation unit 72 learns the user's preparatory behavior from the training data created based on this information. That is, the model generation unit 72 uses the training data acquired by the data acquisition unit 71 to generate a trained model for inferring the user's preparatory behavior from the training data.

[0123] As an example, we will describe an example in which the model generation unit 72 learns the user's preparatory behavior through unsupervised learning, following the K-means method for grouping. The K-means method is a non-hierarchical clustering algorithm that classifies a given number of clusters into k groups using the mean of each cluster.

[0124] Specifically, the K-means algorithm processes data in the following manner: First, each data point xi is randomly assigned to a cluster. Next, the center Vj of each cluster is calculated based on the assigned data. Then, the distance between each xi and each Vj is calculated, and each xi is reassigned to the cluster with the closest center. Finally, if there is no change in the cluster assignment of all xi in the above process, or if the amount of change is below a pre-set threshold, the process is considered to have converged and terminated.

[0125] The model generation unit 72 generates a trained model by performing the learning described above and outputs the generated trained model. The trained model output from the model generation unit 72 is stored in the trained model storage unit 61.

[0126] The model generation unit 72 may also generate a first model for predicting the behavior patterns of the mobile vehicle 3, a second model for predicting the behavior patterns of users in the car 20, and a third model for predicting the behavior patterns of users at the boarding area H, as trained models. The model generation unit 72 may further generate a fourth model as a trained model for predicting the response pattern of the mobile vehicle 3 when an abnormality occurs in the mobile vehicle 3.

[0127] Furthermore, if supervised learning is adopted as the learning algorithm used by the model generation unit 72, the model generation unit 72 learns the user's preparatory actions according to, for example, a neural network model. Here, supervised learning refers to a method in which pairs of input and result (label) data are provided to the learning device 7, the features of these learning data are learned, and the result is inferred from the input.

[0128] As an example, the behavioral data of users in car 20 may be used as the correct data. This behavioral data may include the timing of when users get off car 20, or the location and time when users waited inside car 20. Similarly, the behavioral data of users at boarding area H may be used as the correct data. This behavioral data may include the timing of when users board car 20, or the location and time when users waited at boarding area H.

[0129] As training data other than the correct answer data, the training data used in the unsupervised learning described above may be used. As training data other than the correct answer data, the operation data of the moving object 3 may also be used. This operation data may include the route of the moving object 3A at landing H, the disembarking floor, and the response in the event of an abnormality. As training data other than the correct answer data, past usage data of elevator 2 may also be used. This usage data may include the date and time, the number of users, and the operation of the moving object 3. As training data other than the correct answer data, operation data of elevator 2 may also be used. This operation data may include the floors stopped, the operating time, and the failure history.

[0130] For example, a neural network consists of an input layer made up of multiple neurons, an intermediate layer (hidden layer) made up of multiple neurons, and an output layer made up of multiple neurons. The intermediate layer can be one layer or multiple layers. A neural network learns by inputting data other than the correct answer data from the training data into the input layer and adjusting the weights so that the output from the output layer becomes closer to the correct answer data.

[0131] Figure 10 is a flowchart illustrating an example of the operation of the learning device 7. In the learning device 7, first, the data acquisition unit 71 acquires training data (S601). Next, the model generation unit 72 uses the training data acquired by the data acquisition unit 71 in S601 to learn the user's preparatory actions through unsupervised learning or supervised learning, and generates a trained model (S602). Next, the trained model generated by the model generation unit 72 is stored in the trained model storage unit 61 (S603).

[0132] As another example, some or all of the functions of the processing unit 54 described in this embodiment may be implemented by an information processing device 8 as shown in Figure 11.

[0133] Figure 11 shows an example of an information processing device 8. When the management system 1 includes an information processing device 8, the information processing device 8 may be included in the management device 5, or it may be provided as a separate device from the management device 5. For example, the information processing device 8 may be provided in a device that can communicate with the management device 5. This device may include a specific single server, a specific group of servers, a cloud server, etc.

[0134] If the management system 1 includes an information processing device 8, the management system 1 utilizes an artificial intelligence (AI) unit 9 to implement some or all of the functions of the processing unit 54. For example, in the management system 1, the functions of the planning unit 56 are implemented by the information processing device 8 communicating with the artificial intelligence unit 9. The functions of both the planning unit 56 and the notification unit 57 may also be implemented by the information processing device 8 communicating with the artificial intelligence unit 9. A preferred example of the information processing device 8 implementing the functions of the notification unit 57 will be described below.

[0135] In this example, when input data is received, the information processing device 8 uses the artificial intelligence unit 9 to acquire and output guidance data to prompt the user to take a preparatory action. For example, the information processing device 8 may acquire and output first guidance data to prompt the user to take a first preparatory action in the elevator car 20. The information processing device 8 may also acquire and output second guidance data to prompt the user to take a second preparatory action in the next landing H where the elevator car 20 will stop. The information processing device 8 may acquire and output both the first guidance data and the second guidance data. The information processing device 8 includes, for example, a data acquisition unit 81 and a control unit 82.

[0136] Input data is input to the information processing device 8. The data acquisition unit 81 acquires the input data input to the information processing device 8. In order to cause the information processing device 8 to output first guidance data, it is preferable to include a first preparatory action in the input data. In order to cause the information processing device 8 to output second guidance data, it is preferable to include a second preparatory action in the input data. In order to cause the information processing device 8 to output both the first guidance data and the second data, it is preferable to include both the first preparatory action and the second preparatory action in the input data.

[0137] As another example, the input data does not have to include the first and second preparatory actions. In such a case, the input data includes information indicating whether the mobile body 3 will get off the car 20 at the boarding area H, information indicating the route of the mobile body 3 at boarding area H if the mobile body 3 gets off the car 20 at boarding area H, information indicating the congestion status of the car 20, and information indicating the congestion status of boarding area H. When the data acquisition unit 81 acquires the input data, the information processing device 8 may output the first guidance data, or the second guidance data, or both the first and second guidance data.

[0138] The input data may include additional information about the mobile unit 3. For example, the input data may include information indicating whether or not an abnormality has occurred in the mobile unit 3. The input data may also include additional information about the operation of the elevator 2. For example, the input data may include information indicating the date and time, and information indicating the operating time of the elevator 2.

[0139] The input data may include other information about the users in the elevator car 20. For example, the input data may include information indicating the attributes of the users in the elevator car 20. The input data may include images taken by the camera 24. The input data may include images taken by the camera equipped as a detector 31 on the moving body 3A. The input data may further include other information about the users at the landing H. For example, the input data may include information indicating the attributes of the users at the landing H. The input data may include images taken by the camera installed at the landing H.

[0140] The control unit 82 functions as an interface that can exchange information with an external system. Input data is received from the data acquisition unit 81 to the control unit 82. The control unit 82 inputs the input data acquired by the data acquisition unit 81 to the artificial intelligence unit 9, thereby obtaining guidance data from the artificial intelligence unit 9 to prompt the user to take preparatory actions. In other words, the control unit 82 inputs the input data acquired by the data acquisition unit 81 to the artificial intelligence unit 9 in order to obtain guidance data from the artificial intelligence unit 9 to prompt the user to take preparatory actions.

[0141] The input data may include text data, image data, audio data, and video data. The input data may also include data in other formats. The guidance data may include control information written in a specific format that can be recognized by the alarm devices 22, 30, and 40. The guidance data may also be, for example, source code written in a specific programming language.

[0142] The artificial intelligence unit 9 refers to artificial intelligence equipped with intelligent functions such as reasoning and judgment, and its operating environment. In this example, the artificial intelligence unit 9 is a model and its operating environment configured to output guidance data corresponding to input data when input data is received. The artificial intelligence unit 9 receives input data from the control unit 82 and outputs guidance data based on the input data and the trained model described later. The artificial intelligence unit 9 includes, for example, a trained model storage unit 91 and a model control unit 92.

[0143] The trained model is stored in the trained model storage unit 91. The trained model includes model information, which will be described later. The trained model may also include model parameters, which are information that defines the behavior of the model, such as constraints, weighting variables, and evaluation functions.

[0144] Examples of models include NN (Neural Network), CNN (Convolutional Neural Network), RNN (Recurrent Neural Network), VAE (Variational Autoencoder), GAN (Generative Adversarial Networks), Diffusion model, Transformer, LLM (Large Language Model), VLM (Visual Language Model), BERT (Bidirectional Encoder Representations from Transformers), and GPT. (Registered trademark) Examples include Generative Pre-trained Transformers (GLM) and CLIP (Contrastive Language Image Pre-training). These models are not mutually exclusive. For example, LLM, VLM, BERT, and GPT. (Registered trademark) It can be included in a Transformer. A Transformer can be included in a NN.

[0145] A combination of multiple types of algorithms may be used as the learning algorithm. A combination of multiple types of models may be used as the model. A multimodal model, trained on a combination of multiple different types of data, may be used as the model.

[0146] When the model control unit 92 acquires input data, it outputs guidance data based on the input data and the trained model. That is, when the model control unit 92 acquires input data, it uses the trained model to generate guidance data corresponding to the input data and outputs it.

[0147] Furthermore, the trained model and other information used by the artificial intelligence unit 9 may be pre-prepared or acquired via the network as needed.

[0148] Figure 12 is a flowchart illustrating an example of the operation of the information processing device 8. In the information processing device 8, first, the data acquisition unit 81 acquires input data (S701). The data acquisition unit 81 outputs the acquired input data to the control unit 82. Next, the control unit 82 inputs the input data acquired by the data acquisition unit 81 to the artificial intelligence unit 9 (S702). Next, the control unit 82 acquires and outputs the result obtained by inputting the input data to the artificial intelligence unit 9, i.e., guidance data to prompt the user to take preparatory actions (S703). Then, the guidance data obtained from the artificial intelligence unit 9 in S703 is transmitted to the alarm 22, alarm 30, and alarm 40, etc.

[0149] Figure 13 shows an example of the hardware resources of the management device 5. The management device 5 includes a processing circuit 100 as a hardware resource, which includes a processor 101 and memory 102. The processing circuit 100 may include multiple processors 101. The processing circuit 100 may also include multiple memory 102.

[0150] In this embodiment, the parts indicated by reference numerals 50 to 57 represent functions of the management device 5. The function of the storage unit 50 is realized by the memory 102. The functions of the parts indicated by reference numerals 51 to 57 can be realized by software, firmware, or a combination of software and firmware written as a program. The program is stored in the memory 102. The management device 5 realizes the functions of the parts indicated by reference numerals 51 to 57 by executing the program stored in the memory 102 using the processor 101 (computer).

[0151] The processor 101 is also called a CPU (Central Processing Unit), central processing unit, processing unit, arithmetic unit, microprocessor, microcomputer, or DSP. The memory 102 may be a semiconductor memory, magnetic disk, flexible disk, optical disk, compact disk, minidisc, or DVD. Possible semiconductor memories include RAM, ROM, flash memory, EPROM, and EEPROM.

[0152] Figure 14 shows another example of the hardware resources of the management device 5. In the example shown in Figure 14, the management device 5 includes a processing circuit 100 that includes a processor 101, memory 102, and dedicated hardware 103. Figure 14 shows an example in which some of the functions of the management device 5 are realized by the dedicated hardware 103. All of the functions of the management device 5 may also be realized by the dedicated hardware 103. The dedicated hardware 103 can be a single circuit, a composite circuit, a programmed processor, a parallel programmed processor, an ASIC, an FPGA, or a combination thereof.

[0153] The hardware resources of the inference device 6 are the same as those shown in the example in Figure 13 or Figure 14. The inference device 6 includes a processing circuit that includes a processor and memory as hardware resources. The processing circuit may include multiple processors. The processing circuit may also include multiple memories. The inference device 6 realizes the functions of each part shown by reference numerals 62 to 63 by executing a program stored in memory using a processor (computer). The inference device 6 may also include a processing circuit that includes a processor, memory, and dedicated hardware as hardware resources. Some or all of the functions of the inference device 6 may be realized by dedicated hardware.

[0154] The hardware resources of the learning device 7 are the same as those shown in the example in Figure 13 or Figure 14. The learning device 7 includes a processing circuit that includes a processor and memory as hardware resources. The processing circuit may include multiple processors. The processing circuit may also include multiple memories. The learning device 7 realizes the functions of each part shown by reference numerals 71 to 72 by executing a program stored in memory using a processor (computer). The learning device 7 may also include a processing circuit that includes a processor, memory, and dedicated hardware as hardware resources. Some or all of the functions of the learning device 7 may be realized by dedicated hardware.

[0155] The hardware resources of the information processing device 8 are the same as those shown in the example in Figure 13 or Figure 14. The information processing device 8 includes a processing circuit that includes a processor and memory as hardware resources. The processing circuit may include multiple processors. The processing circuit may also include multiple memories. The information processing device 8 realizes the functions of each part shown by reference numerals 81 to 82 by executing a program stored in memory using a processor (computer). The information processing device 8 may also include a processing circuit that includes a processor, memory, and dedicated hardware as hardware resources. Some or all of the functions of the information processing device 8 may be realized by dedicated hardware.

[0156] Examples of aspects that may be included in this disclosure are listed below as an addendum.

[0157] [Note 1] An elevator with a car, A mobile body that moves autonomously within the facility equipped with the aforementioned elevator, A management device capable of communicating with the elevator and the mobile body, Equipped with, The moving body is capable of boarding and alighting from the cage. The aforementioned control device is An acquisition unit that acquires first information indicating the usage status of the elevator, When the car carrying the moving body stops at the landing, and before the doors of the car begin to open at the landing, a planning unit plans a first preparatory action, which is an action that a user in the car should take, based on the first information acquired by the acquisition unit. A notification unit that broadcasts instructions to encourage the first preparatory action planned by the planning unit inside the car, A management system equipped with [features / equipment]. [Note 2] The management system according to Appendix 1, wherein the first information includes information indicating whether or not the moving object disembarks from the car at the boarding area. [Note 3] The management system described in Appendix 2, wherein the first information includes information indicating the congestion status of the elevator car and information indicating the congestion status of the elevator landing. [Note 4] In the aforementioned first preparatory action, The user in the aforementioned basket moves to the waiting position, or Prohibition of users in the aforementioned basket from moving to locations where they should not be waiting. A management system as described in Appendix 2 or Appendix 3, which includes at least one of the above. [Note 5] A management system as described in any one of Appendix 1 to Appendix 4, wherein the first information includes information indicating whether or not an abnormality has occurred in the moving body. [Note 6] The management system described in Appendix 5, wherein if the first information includes information indicating that an abnormality has occurred in the moving object, the first preparatory action includes evacuating the users in the basket from the basket. [Note 7] The planning department plans the second preparatory action, which is the action that users at the boarding area should take. The notification unit is a management system described in any one of the appendices 1 to 6, which causes the boarding area to be notified of the guidance to encourage the second preparatory action planned by the planning unit. [Note 8] An elevator with a car, A mobile body that moves autonomously within the facility equipped with the aforementioned elevator, A management device capable of communicating with the elevator and the mobile body, Equipped with, The moving body is capable of boarding and alighting from the cage. The aforementioned control device is An acquisition unit that acquires first information indicating the usage status of the elevator, When the car carrying the moving body stops at the landing, and before the doors of the car begin to open at the landing, a planning unit plans a second preparatory action, which is an action that a user at the landing should take, based on the first information acquired by the acquisition unit. A notification unit that notifies the boarding area of ​​the guidance to encourage the second preparatory action planned by the planning unit, A management system equipped with [features / equipment]. [Note 9] The management system described in Appendix 8, wherein the first information includes information indicating whether or not the moving object disembarks from the car at the boarding area. [Note 10] If the first information includes information indicating that the moving body disembarks from the car at the landing, the management system according to Appendix 9 further includes in the first information information indicating the path of the moving body at the landing after it disembarks from the car. [Note 11] The management system described in Appendix 9 or Appendix 10, wherein the first information includes information indicating the congestion status of the elevator car and information indicating the congestion status of the elevator landing. [Note 12] In the second preparatory action, Users at the aforementioned boarding area should move to the waiting area, or Prohibition of users at the aforementioned boarding area from moving to locations where they should not be waiting. A management system described in any one of the appendices 9 to 11, which includes at least one of the above. [Note 13] A management system as described in any one of appendices 8 to 12, wherein the first information includes information indicating whether or not an abnormality has occurred in the moving body. [Note 14] The management system described in Appendix 13, wherein if the first information includes information indicating that an abnormality has occurred in the moving object, the second preparatory action includes transferring the user at the boarding area to another car. [Note 15] A control device capable of communicating with an elevator having a cage and a mobile body that autonomously moves within a facility equipped with the elevator, An acquisition unit that acquires first information indicating the usage status of the elevator, When the car carrying the moving body stops at the landing, and before the doors of the car begin to open at the landing, a planning unit plans a first preparatory action, which is an action that a user in the car should take, based on the first information acquired by the acquisition unit. A notification unit that broadcasts instructions to encourage the first preparatory action planned by the planning unit inside the car, A management device equipped with this device. [Note 16] A control device capable of communicating with an elevator having a cage and a mobile body that autonomously moves within a facility equipped with the elevator, An acquisition unit that acquires first information indicating the usage status of the elevator, When the car carrying the moving body stops at the landing, and before the doors of the car begin to open at the landing, a planning unit plans a second preparatory action, which is an action that a user at the landing should take, based on the first information acquired by the acquisition unit. A notification unit that notifies the boarding area of ​​the guidance to encourage the second preparatory action planned by the planning unit, A management device equipped with this device. [Note 17] A control method for an elevator having a cage and a control device capable of communicating with a mobile body that autonomously moves within a facility equipped with the elevator, An acquisition step to acquire first information indicating the usage status of the elevator, A planning step is performed to plan a first preparatory action, which is an action that a user in the car should take, based on the first information acquired in the acquisition step, before the doors of the car begin to open at the landing when the car carrying the moving body stops at the landing. A notification step in which guidance to encourage the first preparatory action planned in the planning step is broadcast inside the car, A control method for a management device. [Note 18] A control method for an elevator having a cage and a control device capable of communicating with a mobile body that autonomously moves within a facility equipped with the elevator, An acquisition step to acquire first information indicating the usage status of the elevator, A planning step is performed to plan a second preparatory action, which is an action that a user at the landing should take, based on the first information acquired in the acquisition step, before the doors of the car on which the moving body is in stop at the landing and before the doors of the car begin to open at the landing. A notification step to provide guidance to the boarding area to encourage the second preparatory action planned in the planning step, A control method for a management device. [Note 19] A computer capable of communicating with an elevator having a cage and a mobile body that autonomously moves within a facility equipped with the elevator, An acquisition process to acquire first information indicating the usage status of the elevator, When the cage carrying the moving body stops at the landing, and before the doors of the cage begin to open at the landing, a planning process is performed to plan a first preparatory action, which is an action that the user in the cage should take, based on the first information acquired in the acquisition process. A notification process to provide guidance inside the car to encourage the first preparatory action planned in the aforementioned planning process, A program to execute. [Note 20] A computer capable of communicating with an elevator having a cage and a mobile body that autonomously moves within a facility equipped with the elevator, An acquisition process to acquire first information indicating the usage status of the elevator, When the car carrying the moving body stops at the landing, and before the doors of the car begin to open at the landing, a planning process is performed to plan a second preparatory action, which is an action that a user at the landing should take, based on the first information acquired in the acquisition process. A notification process to provide guidance to the boarding area to encourage the second preparatory action planned in the aforementioned planning process, A program to execute. [Note 21] A data acquisition unit that acquires data for inference, An inference unit that outputs the first preparatory action from the inference data acquired by the data acquisition unit, using a trained model for inferring the first preparatory action from the inference data, Equipped with, The first preparatory action is an action that a user inside an elevator car carrying an autonomously moving vehicle should take when the elevator car stops at the landing, before the doors of the car begin to open at the landing. The inference data includes, Information indicating whether the moving body disembarks from the car at the boarding area, When the moving body disembarks from the car at the boarding area, information indicating the path of the moving body at the boarding area, Information indicating the congestion status of the aforementioned basket, Information indicating the congestion status of the aforementioned boarding area, An inference device that includes this. [Note 22] A data acquisition unit that acquires data for inference, An inference unit that outputs the second preparatory action from the inference data acquired by the data acquisition unit, using a trained model for inferring the second preparatory action from the inference data, Equipped with, The second preparatory action is an action that a user present at an elevator landing should take when the elevator car carrying an autonomously moving vehicle stops at the landing, before the doors of the elevator car begin to open. The inference data includes, Information indicating whether the moving body disembarks from the car at the boarding area, When the moving body disembarks from the car at the boarding area, information indicating the path of the moving body at the boarding area, Information indicating the congestion status of the aforementioned basket, Information indicating the congestion status of the aforementioned boarding area, An inference device that includes this. [Note 23] The inference device according to Appendix 21 or Appendix 22, wherein the inference data further includes information indicating whether or not an abnormality has occurred in the moving object. [Note 24] A data acquisition unit that acquires training data, A model generation unit generates a trained model for inferring a first preparatory action from the training data acquired by the data acquisition unit, Equipped with, The first preparatory action is an action that a user inside an elevator car carrying an autonomously moving vehicle should take when the elevator car stops at the landing, before the doors of the car begin to open at the landing. The aforementioned training data includes, Information indicating whether the moving body disembarks from the car at the boarding area, When the moving body disembarks from the car at the boarding area, information indicating the path of the moving body at the boarding area, Information indicating the congestion status of the aforementioned basket, Information indicating the congestion status of the aforementioned boarding area, A learning device that includes this feature. [Note 25] A data acquisition unit that acquires training data, A model generation unit generates a trained model for inferring a second preparatory action from the training data acquired by the data acquisition unit, Equipped with, The second preparatory action is an action that a user present at an elevator landing should take when the elevator car carrying an autonomously moving vehicle stops at the landing, before the doors of the elevator car begin to open. The aforementioned training data includes, Information indicating whether the moving body disembarks from the car at the boarding area, When the moving body disembarks from the car at the boarding area, information indicating the path of the moving body at the boarding area, Information indicating the congestion status of the aforementioned basket, Information indicating the congestion status of the aforementioned boarding area, A learning device that includes this. [Note 26] The aforementioned training data includes, Information indicating the number of passengers disembarking from the aforementioned elevator car to the aforementioned boarding area, and information indicating the timing at which said passengers disembark from the aforementioned elevator car, Information indicating the number of passengers boarding the basket from the aforementioned boarding area, and information indicating the timing at which those passengers board the basket, The learning device described in Appendix 24 or Appendix 25, which further includes the following. [Note 27] A learning device according to any one of appendices 24 to 26, wherein the learning data further includes information indicating whether or not an abnormality has occurred in the moving object. [Note 28] A data acquisition unit that acquires input data, The control unit inputs the input data acquired by the data acquisition unit into artificial intelligence, thereby acquiring and outputting first guidance data to prompt a first preparatory action in the elevator car. Equipped with, The first preparatory action is an action that a user inside the elevator car should take when the elevator car carrying the autonomously moving vehicle stops at the landing, before the doors of the elevator car begin to open at the landing. The aforementioned input data includes, The first preparatory action is included, or Information indicating whether the moving body disembarks from the car at the boarding area, When the moving body disembarks from the car at the boarding area, information indicating the path of the moving body at the boarding area, Information indicating the congestion status of the aforementioned basket, Information indicating the congestion status of the aforementioned boarding area, An information processing device that includes this. [Note 29] A data acquisition unit that acquires input data, The control unit inputs the input data acquired by the data acquisition unit into artificial intelligence, thereby acquiring and outputting second guidance data to prompt a second preparatory action at the landing where the elevator car stops. Equipped with, The second preparatory action is an action that a user present at the landing should take when the autonomously moving vehicle is about to stop at the landing, before the doors of the vehicle begin to open. The aforementioned input data includes, The second preparatory action is included, or Information indicating whether the moving body disembarks from the car at the boarding area, When the moving body disembarks from the car at the boarding area, information indicating the path of the moving body at the boarding area, Information indicating the congestion status of the aforementioned basket, Information indicating the congestion status of the aforementioned boarding area, An information processing device that includes this. [Note 30] The information processing device according to Appendix 28 or Appendix 29, wherein the input data further includes information indicating whether or not an abnormality has occurred in the moving object.

[0158] The matters described in Appendix 2-7 may also be added to Appendix 15, 17, and 19, respectively, in the same way that they are added to Appendix 1. The matters described in Appendix 9-14 may also be added to Appendix 16, 18, and 20, respectively, in the same way that they are added to Appendix 8. The matters described in Appendices 4 and 6-7 may be added to Appendices 21, 24, and 28, respectively, in the same way that they are added directly or indirectly to Appendice 1. The matters described in appendices 12 and 14 may also be added to appendices 22, 25, and 29, respectively, in the same way that they are indirectly added to appendice 8. [Explanation of Symbols]

[0159] 1 Management system, 2 Elevator, 3 Mobile unit, 4 Peripheral equipment, 5 Management device, 6 Inference device, 7 Learning device, 8 Information processing device, 9 Artificial intelligence unit, 20 Car, 21 Control device, 22 Alarm, 23 Weighing device, 24 Camera, 25 Door sensor, 30 Alarm, 31 Detector, 32 Control unit, 40 Alarm, 41 Detector, 50 Memory unit, 51 First communication unit, 52 Second communication unit, 53 Third communication unit, 54 Processing unit, 55 Acquisition unit, 56 Planning unit, 57 Notification unit, 61 Trained model memory unit, 62 Data acquisition unit, 63 Inference unit, 71 Data acquisition unit, 72 Model generation unit, 81 Data acquisition unit, 82 Control unit, 91 Learned model memory unit, 92 Model control unit, 100 Processing circuit, 101 Processor, 102 Memory, 103 Dedicated hardware

Claims

1. An elevator with a car, A mobile body that moves autonomously within the facility equipped with the aforementioned elevator, A management device capable of communicating with the elevator and the mobile body, Equipped with, The moving body is capable of boarding and alighting from the cage. The aforementioned control device is An acquisition unit that acquires first information indicating the usage status of the elevator, When the cage carrying the moving body stops at the landing, and before the doors of the cage begin to open at the landing, a planning unit plans a first preparatory action, which is an action that a user inside the cage should take, based on the first information acquired by the acquisition unit. A notification unit that provides information inside the car to encourage the first preparatory action planned by the planning unit, Equipped with, The first information includes information indicating whether the moving object disembarks from the car at the boarding area. A management system in which, if the mobile body does not disembark from the basket at the boarding area, the guidance for prompting the first preparatory action includes a statement that the mobile body will not disembark from the basket at the boarding area.

2. The management system according to claim 1, wherein the first information includes information indicating the congestion status of the elevator car and information indicating the congestion status of the elevator landing.

3. In the aforementioned first preparatory action, The user in the aforementioned basket moves to the waiting position, or Prohibition of users in the aforementioned basket from moving to locations where they should not be waiting. The management system according to claim 1 or claim 2, which includes at least one of the following.

4. The management system according to claim 1 or claim 2, wherein the first information includes information indicating whether or not an abnormality has occurred in the moving body.

5. The management system according to claim 4, wherein if the first information includes information indicating that an abnormality has occurred in the moving object, the first preparatory action includes evacuating the user in the basket from the basket.

6. The planning department plans the second preparatory action, which is the action that users at the boarding area should take. The management system according to claim 1 or 2, wherein the notification unit causes the boarding area to provide guidance to encourage the second preparatory action planned by the planning unit.

7. An elevator with a car, A mobile body that moves autonomously within the facility equipped with the aforementioned elevator, A management device capable of communicating with the elevator and the mobile body, Equipped with, The moving body is capable of boarding and alighting from the cage. The aforementioned control device is An acquisition unit that acquires first information indicating the usage status of the elevator, When the car carrying the moving body stops at the landing, and before the doors of the car begin to open at the landing, a planning unit plans a second preparatory action, which is an action that a user at the landing should take, based on the first information acquired by the acquisition unit. A notification unit that notifies the boarding area of ​​the guidance to encourage the second preparatory action planned by the planning unit, Equipped with, The first information includes information indicating whether the moving object disembarks from the car at the boarding area. A management system in which, if the mobile body does not disembark from the basket at the boarding area, the guidance for prompting the second preparatory action includes a statement that the mobile body will not disembark from the basket at the boarding area.

8. The management system according to claim 7, wherein if the first information includes information indicating that the moving body disembarks from the car at the boarding area, the first information further includes information indicating the path of the moving body at the boarding area after the moving body disembarks from the car.

9. The management system according to claim 7 or claim 8, wherein the first information includes information indicating the congestion status of the elevator car and information indicating the congestion status of the elevator landing.

10. In the second preparatory action, Users at the aforementioned boarding area should move to the waiting area, or Prohibition of users at the aforementioned boarding area from moving to locations where they should not be waiting. The management system according to claim 7 or claim 8, which includes at least one of the following:

11. The management system according to claim 7 or claim 8, wherein the first information includes information indicating whether or not an abnormality has occurred in the moving body.

12. The management system according to claim 11, wherein if the first information includes information indicating that an abnormality has occurred in the moving object, the second preparatory action includes transferring the user at the boarding area to another basket.

13. A control device capable of communicating with an elevator having a cage and a mobile body that autonomously moves within a facility equipped with the elevator, An acquisition unit that acquires first information indicating the usage status of the elevator, When the cage carrying the moving body stops at the landing, and before the doors of the cage begin to open at the landing, a planning unit plans a first preparatory action, which is an action that a user inside the cage should take, based on the first information acquired by the acquisition unit. A notification unit that provides information inside the car to encourage the first preparatory action planned by the planning unit, Equipped with, The first information includes information indicating whether the moving object disembarks from the car at the boarding area. If the mobile body does not disembark from the car at the boarding area, the management device includes in the guidance for prompting the first preparatory action that the mobile body should not disembark from the car at the boarding area.

14. A control device capable of communicating with an elevator having a cage and a mobile body that autonomously moves within a facility equipped with the elevator, An acquisition unit that acquires first information indicating the usage status of the elevator, When the car carrying the moving body stops at the landing, and before the doors of the car begin to open at the landing, a planning unit plans a second preparatory action, which is an action that a user at the landing should take, based on the first information acquired by the acquisition unit. A notification unit that notifies the boarding area of ​​the guidance to encourage the second preparatory action planned by the planning unit, Equipped with, The first information includes information indicating whether the moving object disembarks from the car at the boarding area. If the mobile body does not disembark from the car at the boarding area, the management device includes in the guidance for prompting the second preparatory action that the mobile body should not disembark from the car at the boarding area.

15. A control method for an elevator having a cage and a control device capable of communicating with a mobile body that autonomously moves within a facility equipped with the elevator, An acquisition step to acquire first information indicating the usage status of the elevator, A planning step is performed to plan a first preparatory action, which is an action that a user in the car should take, based on the first information acquired in the acquisition step, before the doors of the car begin to open at the landing when the car carrying the moving body stops at the landing. A notification step in which guidance to encourage the first preparatory action planned in the planning step is broadcast inside the car, Equipped with, The first information includes information indicating whether the moving object disembarks from the car at the boarding area. A control method for a management device in which, if the mobile body does not disembark from the car at the boarding area, the guidance for prompting the first preparatory action includes a statement that the mobile body should not disembark from the car at the boarding area.

16. A control method for an elevator having a cage and a control device capable of communicating with a mobile body that autonomously moves within a facility equipped with the elevator, An acquisition step to acquire first information indicating the usage status of the elevator, A planning step is performed to plan a second preparatory action, which is an action that a user at the landing should take, based on the first information acquired in the acquisition step, before the doors of the car carrying the moving body begin to open at the landing when the car stops at the landing. A notification step to provide guidance to the boarding area to encourage the second preparatory action planned in the planning step, Equipped with, The first information includes information indicating whether the moving object disembarks from the car at the boarding area. A control method for a management device in which, if the mobile body does not disembark from the car at the boarding area, the guidance for prompting the second preparatory action includes a statement that the mobile body should not disembark from the car at the boarding area.

17. A computer capable of communicating with an elevator having a cage and a mobile body that autonomously moves within a facility equipped with the elevator, An acquisition process to acquire first information indicating the usage status of the elevator, When the cage carrying the moving body stops at the landing, and before the doors of the cage begin to open at the landing, a planning process is performed to plan a first preparatory action, which is an action that the user in the cage should take, based on the first information acquired in the acquisition process. A notification process that causes a notification to be made inside the car to prompt the first preparatory action planned in the planning process, Make it run, The first information includes information indicating whether the moving object disembarks from the car at the boarding area. If the mobile vehicle does not disembark from the basket at the boarding area, the program includes in the guidance for prompting the first preparatory action that the mobile vehicle should not disembark from the basket at the boarding area.

18. A computer capable of communicating with an elevator having a cage and a mobile body that autonomously moves within a facility equipped with the elevator, An acquisition process to acquire first information indicating the usage status of the elevator, When the car carrying the moving body stops at the landing, and before the doors of the car begin to open at the landing, a planning process is performed to plan a second preparatory action, which is an action that a user at the landing should take, based on the first information acquired in the acquisition process. A notification process to provide guidance to the boarding area to encourage the second preparatory action planned in the aforementioned planning process, Make it run, The first information includes information indicating whether the moving object disembarks from the car at the boarding area. If the mobile vehicle does not disembark from the basket at the boarding area, the program includes a message in the guidance for prompting the second preparatory action stating that the mobile vehicle should not disembark from the basket at the boarding area.

19. An elevator with a car, A mobile body that moves autonomously within the facility equipped with the aforementioned elevator, A management device capable of communicating with the elevator and the mobile body, Equipped with, The moving body is capable of boarding and alighting from the cage. The aforementioned control device is An acquisition unit that acquires first information indicating the usage status of the elevator, When the car carrying the mobile body stops at the landing of the mobile body's disembarking floor, and before the doors of the car begin to open at the landing, a planning unit plans a first preparatory action, which is an action to be taken by a user inside the car, and a second preparatory action, which is an action to be taken by a user at the landing, based on the first information acquired by the acquisition unit. A notification unit that broadcasts instructions to encourage the first preparatory action planned by the planning unit inside the elevator car, and broadcasts instructions to encourage the second preparatory action at the boarding area, Equipped with, A management system in which the first information includes information indicating the congestion status of the elevator car, information indicating the congestion status of the boarding area, and information indicating the path of the moving object at the boarding area after the moving object has disembarked from the elevator car.

20. In the aforementioned first preparatory action, The user in the aforementioned basket moves to the waiting position, or Prohibition of users in the aforementioned basket from moving to locations where they should not be waiting. The management system according to claim 19, which includes at least one of the following.

21. The management system according to claim 19 or claim 20, wherein the first information includes information indicating whether or not an abnormality has occurred in the moving body.

22. The management system according to claim 21, wherein if the first information includes information indicating that an abnormality has occurred in the moving body, the first preparatory action includes evacuating the users in the basket from the basket.

23. An elevator with a car, A mobile body that moves autonomously within the facility equipped with the aforementioned elevator, A management device capable of communicating with the elevator and the mobile body, Equipped with, The moving body is capable of boarding and alighting from the cage. The aforementioned control device is An acquisition unit that acquires first information indicating the usage status of the elevator, When the car carrying the mobile body stops at the landing of the mobile body's disembarking floor, and before the doors of the car begin to open at the landing, a planning unit plans a second preparatory action, which is an action that a user at the landing should take, based on the first information acquired by the acquisition unit. A notification unit that notifies the boarding area of ​​the guidance to encourage the second preparatory action planned by the planning unit, Equipped with, A management system in which the first information includes information indicating the congestion status of the elevator car, information indicating the congestion status of the boarding area, and information indicating the path of the moving object at the boarding area after the moving object has disembarked from the elevator car.

24. In the second preparatory action, Users at the aforementioned boarding area should move to the waiting area, or Prohibition of users at the aforementioned boarding area from moving to locations where they should not be waiting. The management system according to claim 23, which includes at least one of the following.

25. The management system according to claim 23 or claim 24, wherein the first information includes information indicating whether or not an abnormality has occurred in the moving body.

26. The management system according to claim 25, wherein if the first information includes information indicating that an abnormality has occurred in the moving object, the second preparatory action includes transferring the user at the boarding area to another basket.

27. A control device capable of communicating with an elevator having a cage and a mobile body that autonomously moves within a facility equipped with the elevator, An acquisition unit that acquires first information indicating the usage status of the elevator, When the car carrying the mobile body stops at the landing of the mobile body's disembarking floor, and before the doors of the car begin to open at the landing, a planning unit plans a first preparatory action, which is an action to be taken by a user inside the car, and a second preparatory action, which is an action to be taken by a user at the landing, based on the first information acquired by the acquisition unit. A notification unit that broadcasts instructions to encourage the first preparatory action planned by the planning unit inside the elevator car, and broadcasts instructions to encourage the second preparatory action at the boarding area, Equipped with, A management device in which the first information includes information indicating the congestion status of the elevator car, information indicating the congestion status of the boarding area, and information indicating the path of the moving object at the boarding area after the moving object has disembarked from the elevator car.

28. A control device capable of communicating with an elevator having a cage and a mobile body that autonomously moves within a facility equipped with the elevator, An acquisition unit that acquires first information indicating the usage status of the elevator, When the car carrying the mobile body stops at the landing of the mobile body's disembarking floor, and before the doors of the car begin to open at the landing, a planning unit plans a second preparatory action, which is an action that a user at the landing should take, based on the first information acquired by the acquisition unit. A notification unit that notifies the boarding area of ​​the guidance to encourage the second preparatory action planned by the planning unit, Equipped with, A management device in which the first information includes information indicating the congestion status of the elevator car, information indicating the congestion status of the boarding area, and information indicating the path of the moving object at the boarding area after the moving object has disembarked from the elevator car.

29. A control method for an elevator having a cage and a control device capable of communicating with a mobile body that autonomously moves within a facility equipped with the elevator, An acquisition step to acquire first information indicating the usage status of the elevator, When the car carrying the mobile body stops at the landing of the mobile body's disembarking floor, and before the doors of the car begin to open at the landing, a planning step is performed to plan a first preparatory action, which is an action to be taken by a user inside the car, and a second preparatory action, which is an action to be taken by a user at the landing, based on the first information acquired in the acquisition step. A notification step in which guidance to encourage the first preparatory action planned in the planning step is broadcast inside the elevator car, and guidance to encourage the second preparatory action is broadcast to the boarding area, Equipped with, A control method for a management device, wherein the first information includes information indicating the congestion status of the elevator car, information indicating the congestion status of the boarding area, and information indicating the path of the moving object at the boarding area after the moving object has disembarked from the elevator car.

30. A control method for an elevator having a cage and a control device capable of communicating with a mobile body that autonomously moves within a facility equipped with the elevator, An acquisition step to acquire first information indicating the usage status of the elevator, A planning step is performed to plan a second preparatory action, which is an action that a user at the landing should take, based on the first information acquired in the acquisition step, before the doors of the car in which the mobile body is riding stop at the landing of the mobile body's disembarking floor, and before the doors of the car begin to open at the landing. A notification step to provide guidance to the boarding area to encourage the second preparatory action planned in the planning step, Equipped with, A control method for a management device, wherein the first information includes information indicating the congestion status of the elevator car, information indicating the congestion status of the boarding area, and information indicating the path of the moving object at the boarding area after the moving object has disembarked from the elevator car.

31. A computer capable of communicating with an elevator having a cage and a mobile body that autonomously moves within a facility equipped with the elevator, An acquisition process to acquire first information indicating the usage status of the elevator, When the car carrying the mobile body stops at the landing of the mobile body's disembarking floor, and before the doors of the car begin to open at the landing, a planning process is performed to plan a first preparatory action, which is an action that the user inside the car should take, and a second preparatory action, which is an action that the user at the landing should take, based on the first information acquired in the acquisition process. A notification process that broadcasts instructions to encourage the first preparatory action planned in the aforementioned planning process inside the elevator car, and broadcasts instructions to encourage the second preparatory action at the boarding area, Make it run, A program in which the first information includes information indicating the congestion status of the elevator car, information indicating the congestion status of the boarding area, and information indicating the path of the moving object at the boarding area after the moving object disembarks from the elevator car.

32. A computer capable of communicating with an elevator having a cage and a mobile body that autonomously moves within a facility equipped with the elevator, An acquisition process to acquire first information indicating the usage status of the elevator, When the car carrying the mobile body stops at the landing of the mobile body's disembarking floor, and before the doors of the car begin to open at the landing, a planning process is performed to plan a second preparatory action, which is the action that a user at the landing should take, based on the first information acquired in the acquisition process. A notification process to provide guidance to the boarding area to encourage the second preparatory action planned in the aforementioned planning process, Make it run, A program in which the first information includes information indicating the congestion status of the elevator car, information indicating the congestion status of the boarding area, and information indicating the path of the moving object at the boarding area after the moving object disembarks from the elevator car.

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