Deposited item information processing device, deposited item information processing method, and program

Abstract

To reduce man-hours in a work for returning articles on deposit.SOLUTION: An article on deposit information processing device according to the present disclosure includes: identification information acquisition means which acquires identification information of articles on deposit from an information reading device which reads identification information of articles on deposit for identifying an article on deposit written or stored on a receipt from an information reading device for reading identification information of articles on deposit for identifying an article on deposit written or stored on a receipt; information of article on deposit acquisition means which acquires signature handing information indicating whether the article on deposit is handed or not without receiving the receipt but using the signature on the basis of the identification information; and information output means which outputs display information for displaying the identification information of articles on deposit and the signature handing information.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present disclosure relates to a deposited item information processing apparatus, a deposited item information processing method, and a program.

Background Art

[0002] Patent Document 1 discloses a product support data processing system that processes confirmation regarding abnormal portions of deposited items.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] In the delivery of deposited items at a dry cleaning shop, a store clerk exchanges a deposit ticket and delivers the deposited item. However, when a customer forgets the deposit ticket, the store clerk obtains the customer's signature on a dedicated slip and then delivers the deposited item. Among customers, there are those who forget that they have signed and received the item and bring in the deposit ticket. Therefore, the store clerk may need to check the dedicated slip to confirm whether the signature has been obtained and the item has been delivered for the deposited item described on the deposit ticket.

[0005] An object of the present disclosure is to provide a deposited item information processing apparatus and the like that reduce the man-hours in the operation of delivering deposited items.

Means for Solving the Problems

[0006] A deposit information processing device in one embodiment of the present disclosure includes: an identification information acquisition means for acquiring deposit identification information for identifying a deposit recorded on or stored on a deposit slip; a deposit information acquisition means for acquiring signature handover information indicating whether or not the deposit was handed over using a signature without receiving a deposit slip, based on the deposit identification information; and an information output means for outputting display information for displaying the deposit identification information and the signature handover information.

[0007] A method for processing deposited item information in one form of the present disclosure acquires deposited item identification information from an information reading device that reads deposited item identification information for identifying a deposited item written on or stored on a deposit slip, acquires signature handover information indicating whether or not the deposited item was handed over using a signature without receiving a deposit slip, based on the deposited item identification information, and outputs display information for displaying the deposited item identification information and the signature handover information.

[0008] A program in one form of this disclosure causes a computer to perform the following processes: obtaining item identification information from an information reading device that reads item identification information for identifying items stored on or on a receipt; obtaining signature handover information based on the item identification information to indicate whether or not the items were handed over using a signature without receiving a receipt; and outputting display information for displaying the item identification information and the signature handover information. [Effects of the Invention]

[0009] This disclosure can reduce the man-hours required for the process of handing over items that have been left in storage. [Brief explanation of the drawing]

[0010] [Figure 1] This is a block diagram showing an example of the configuration of a deposit information processing device. [Figure 2] This is a diagram showing an example of a receipt. [Figure 3] This figure shows an example of information about items being held in storage. [Figure 4] This is a diagram showing an example of the display. [Figure 5] This figure shows another example of the display. [Figure 6] This is a flowchart illustrating an example of the operation of a deposit information processing device. [Figure 7] This is a block diagram showing the configuration of the first modified example of the deposited item information processing device. [Figure 8] This is a block diagram showing the configuration of a second modified example of the deposited item information processing device. [Figure 9] This is a block diagram showing an example of the hardware configuration of a deposit information processing device. [Figure 10] This is a block diagram showing an example of the hardware configuration of the first modified version of the deposited item information processing device. [Figure 11] This is a block diagram showing an example of the hardware configuration of a second modified version of the deposited item information processing device. [Figure 12] This figure shows an example of the configuration of a deposit information processing system, including a deposit information processing device. [Modes for carrying out the invention]

[0011] Embodiments in this disclosure will be described with reference to the drawings. However, the deposit information processing device and other components of the embodiments are not limited to those shown in the drawings.

[0012] <First Embodiment> Generally, dry cleaners hand over items to customers in exchange for a receipt. However, if a customer forgets their receipt, the staff obtains the customer's signature on a special slip before handing over the item. In other words, there are two ways of handing over items: receipt-based handover, where the receipt is received and handed over, and signature-based handover, where the item is handed over using a signature on a special slip without receiving the receipt. In the case of signature-based handover, the receipt remains with the customer. Therefore, customers may forget that they received their items using signature-based handover and bring the receipt back to the dry cleaner. In this case, since the items are not in the store, the staff needs to visually search for the customer's signature on the special slip to confirm whether the items have been handed over using the signature. Visually searching for the signature on the special slip requires a lot of work. Furthermore, visual confirmation is prone to errors such as misreading. The item information processing device 10 outputs information indicating whether the item was handed over using a signature without receiving a receipt, as described below. In the following explanation, laundry from a dry cleaner is used as an example of an item to be deposited. However, the item information processing device 10 may output information about items deposited at a store other than a dry cleaner. For example, the item information processing device 10 may output information about items deposited at a hotel or a theater.

[0013] Figure 1 is a block diagram showing an example of the configuration of the stored item information processing device 10. The stored item information processing device 10 comprises an identification information acquisition unit 110, a stored item information acquisition unit 120, and an information output unit 130.

[0014] The identification information acquisition unit 110 acquires the deposit identification information from an information reading device that reads out the deposit identification information for identifying the deposit described or stored on the deposit slip. The deposit identification information is information for identifying the deposit, and for example, it is a deposit number or a deposit identifier for identifying the deposit, but is not limited thereto. For example, when the deposit identification information is described as a barcode on the deposit slip, the identification information acquisition unit 110 may acquire the deposit identification information from the barcode reader. The code may be a one-dimensional code such as a barcode or a two-dimensional code. Alternatively, the identification information acquisition unit 110 may acquire the deposit identification information described as characters on the deposit slip from an optical character recognition (OCR) device. Alternatively, when the deposit slip has a configuration for storing information like an IC (Integrated Circuit) card, the identification information acquisition unit 110 may acquire the deposit identification information from an information reading device such as an IC card reader. The identification information acquisition unit 110 may acquire the deposit identification information from an information reading device that reads out information from the deposit slip using radio waves, such as an RFID (Radio Frequency Identification) reader.

[0015] A deposit receipt is a form that a customer receives as a document indicating that items have been deposited when leaving clothes, fabric products, etc. at a cleaning shop or the like. The deposit receipt is, for example, a form in which deposit item identification information such as a deposit number and other information indicating the deposited item such as the name of the deposited item are described using at least one of characters and codes. FIG. 2 is a diagram showing an example of a deposit receipt. The deposit receipt in FIG. 2 has characters such as a deposit number and a barcode which is an example of a code described thereon. The identification information acquisition unit 110 acquires the deposit item identification information from, for example, a barcode reader that reads the code information described on the deposit receipt. The deposit receipt is not limited to the deposit receipt shown in FIG. 2 and may be other forms such as a receipt, a deposit certificate, or a transfer slip. Alternatively, the deposit receipt is not limited to paper and may have a function of storing deposit item identification information such as an IC card or an RFID tag.

[0016] The information described or stored on the deposit receipt, including the deposit item identification information, is not limited to the information in FIG. 2 and may include information different from that in FIG. 2 or may not include at least some of the information in FIG. 2. For example, the information described or stored on the deposit receipt, including the deposit item identification information, may include other information such as the name of the deposited item, the deposit date, and the amount. Hereinafter, the information described or stored on the deposit receipt, including the deposit item identification information, is referred to as "deposit item information". FIG. 3 is a diagram showing an example of the deposit item information. The deposit item information in FIG. 3 includes other information such as storage classification in addition to the information described as characters in the deposit receipt in FIG. 2. However, the deposit item information is not limited to the information in FIG. 3 and may include information different from that in FIG. 3 or may not include at least some of the information in FIG. 3.

[0017] The item information acquisition unit 120 acquires signature handover information, which indicates whether or not the item was handed over using a signature without receiving a receipt, based on the item identification information. For example, the item information acquisition unit 120 acquires signature handover information from the cleaning information processing server, which processes information on the cleaning process, based on the item identification information. In detail, for example, the item information acquisition unit 120 transmits the item identification information to the cleaning information processing server. Upon acquiring the item identification information, the cleaning information processing server outputs the signature handover information corresponding to the item identification information to the item information acquisition unit 120. As a result, the item information acquisition unit 120 acquires the signature handover information. However, the item information acquisition unit 120 is not limited to the cleaning information processing server and may acquire the signature handover information from other devices.

[0018] The cleaning information processing server is a server that processes information about items entrusted to the store, such as the handover of items, payment, and the cleaning process, using, for example, the item identification information. The cleaning information processing server then sets the signature handover information based on the input of the store clerk. An example of the operation of setting the signature handover information on the cleaning information processing server is described below. However, the following description is an example of the operation that includes setting the receipt handover information, which indicates whether or not the receipt slip has been received and the items have been handed over.

[0019] When a store employee accepts an item for storage, they operate a terminal to notify the cleaning information processing server that the item identification information and the item have been received. Upon receiving notification from the terminal that the item has been received, the cleaning information processing server sets both the signature handover information and the receipt handover information associated with the item identification information to "not handed over" status.

[0020] When handing over a deposited item, if the item is handed over using a signature instead of a receipt slip, the employee operates a terminal to notify the cleaning information processing server that the item has been handed over using a signature. Upon receiving notification that the item has been handed over using a signature, the cleaning information processing server sets the signature handover information to "handed over". On the other hand, when handing over a deposited item, if the item is handed over in exchange for a receipt slip, the employee operates a terminal to notify the cleaning information processing server that the item has been handed over in exchange for a receipt slip. Upon receiving notification that the item has been handed over in exchange for a receipt slip, the cleaning information processing server sets the receipt slip handover information to "handed over".

[0021] The signature information and receipt information may be single-bit information such as a flag, multi-bit information such as byte information, or other forms of information. The cleaning information processing server may process the signature information and receipt information as a single block of information including these. The staff member may operate other devices, not just terminals. For example, if the item information processing device 10 is equipped with an input device such as a keyboard, the staff member may operate the input device of the item information processing device 10.

[0022] The information output unit 130 outputs display information for displaying the deposited item identification information and the signature handover information. For example, the information output unit 130 generates display information including the deposited item identification information and the signature handover information, and outputs the generated display information to a display device such as a liquid crystal display. If the deposited item information processing device 10 is equipped with a display device such as a liquid crystal display, the information output unit 130 may display the display information on that display device. The display information may include other information in addition to the deposited item identification information and the signature handover information.

[0023] Figure 4 shows an example of the displayed information. In Figure 4, "Deposit No." indicates the deposit number, which is an example of the display of "Deposited Item Identification Information." "Signed Handover Status" is an example of the display of "Signed Handover Information." If the "Signed Handover Information" indicates "Not yet handed over," the "Signed Handover Status" will be displayed as "Not yet handed over." On the other hand, if the "Signed Handover Information" indicates "Handed over," the "Signed Handover Status" will be displayed as "Signed Handed Over." For example, when the display device shows Figure 4, the store clerk first uses the "Deposit No." to confirm that it is the information for the deposited item corresponding to the deposit slip. Then, if the "Signed Handover Status" is "Signed Handed Over," the store clerk can confirm that the deposited item on the deposit slip has been handed over.

[0024] Similar to the signature-handover information, the item information acquisition unit 120 may acquire other information about the item based on the item identification information. The information output unit 130 may then output display information for displaying that information. For example, the item information acquisition unit 120 may acquire at least one of the following: information on the item's arrival at the store, the expected arrival date, the arrival date, payment information, and the payment method. The item information acquisition unit 120 may acquire at least some of this information simultaneously with the signature-handover information, or it may acquire at least some of the information separately.

[0025] For example, the item information acquisition unit 120 may acquire arrival information indicating whether or not the item has arrived, based on the item identification information. The information output unit 130 may then output display information for displaying the arrival information. If a customer has a receipt and the signature handover information is not yet handed over, that is, the item has not been handed over using a signature, the store is holding the item. In this case, the store clerk should refer to the displayed arrival information, and if the item has arrived, find the item in the store and hand it over to the customer. If the item has not arrived, the store clerk should inform the customer that it has not yet arrived.

[0026] The item information acquisition unit 120 may acquire the expected arrival date of the item based on the item identification information. The information output unit 130 may then output display information to show the expected arrival date. For example, if the item has not yet arrived, the store clerk can refer to the displayed expected arrival date and inform the customer of the expected arrival date of the undelivered item.

[0027] The item information acquisition unit 120 may acquire payment information indicating the payment status of the item based on the item identification information. The information output unit 130 may then output display information for displaying the payment information. In this case, referring to the displayed payment information, if payment has been made, the employee can exchange the receipt for the item and hand it over to the customer. If payment has not been made, the employee can settle the payment and then exchange the receipt for the item and hand it over to the customer. The employee can also hand over the item in the same way if it is a signature-based handover.

[0028] Furthermore, the item information acquisition unit 120 may acquire the payment method for the item based on the item identification information. The information output unit 130 may then output display information to show the payment method. In this case, the store clerk can simply use the displayed payment method to settle the payment.

[0029] In dry cleaning shops and similar establishments, employees store items that have been received for safekeeping according to their arrival date. Therefore, it is desirable for employees to be able to refer to the arrival date when searching for items within the store. Accordingly, the item information acquisition unit 120 may acquire the arrival date of the items based on the item identification information. The information output unit 130 may then output display information to show the arrival date. Employees can then search for items by referring to the displayed arrival date.

[0030] The information output unit 130 may output display information in a format other than display information that displays signature handover information corresponding to the receipt slip as shown in Figure 4. For example, the information output unit 130 may output display information for displaying multiple items of storage, obtained from the cleaning information processing server, as shown in Figure 5. In Figure 5, "Storage No." indicates the storage item identification information. "Signed Handover" indicates the signature handover information. In "Signed Handover," "〇" indicates that the storage item was handed over using a signature. "-" indicates that the storage item was not handed over using a signature. "Receipt Handover" indicates the receipt slip handover information. In "Receipt Handover," "〇" indicates that the storage item was handed over using a receipt slip. "-" indicates that the storage item was not handed over using a receipt slip. "Reception Date" is the date the storage item was received. "Slip No." is a number for identifying the receipt slip. "Item Name" is the name of the storage item. A "○" under "Payment" indicates that payment has been received, and a "×" indicates that payment has not yet been received. "Scheduled Delivery Date" is the scheduled date for handing over the deposited item. "Storage" indicates how the deposited item will be stored. "Packaging Category" indicates the category of packaging for the deposited item. A "○" under "Arrival" indicates that the cleaning process for the deposited item has been completed and it has arrived at the store. Although not shown in Figure 5, a "×" under "Arrival" indicates that it has not yet arrived. "Item Handover" indicates whether or not the deposited item has been handed over to the customer. Under "Item Handover," a "○" indicates that it has been handed over, and a "×" indicates that it has not yet been handed over. In this way, the information output unit 130 may output information about multiple deposited items. Store staff can refer to this information to determine the status of multiple deposited items.

[0031] Figure 6 is a flowchart showing an example of the operation of the deposited item information processing device 10. The identification information acquisition unit 110 acquires deposited item identification information from an information reading device that reads deposited item identification information for identifying deposited items written on or stored on the deposit slip (step S201). For example, the identification information acquisition unit 110 acquires deposited item identification information contained in the barcode written on the deposit slip from a barcode reader. The deposited item information acquisition unit 120 acquires signature handover information, which indicates whether or not the deposited item was handed over using a signature without receiving a deposit slip, using the deposited item identification information (step S202). For example, the deposited item information acquisition unit 120 acquires signature handover information from the cleaning information processing server using the deposited item identification information. The information output unit 130 outputs display information for displaying the deposited item identification information and the signature handover information (step S203). For example, the information output unit 130 generates display information including the deposited item identification information and the signature handover information, and outputs the generated display information to a display device.

[0032] Thus, the deposited item information processing device 10 comprises an identification information acquisition unit 110, a deposited item information acquisition unit 120, and an information output unit 130. The identification information acquisition unit 110 acquires deposited item identification information from an information reading device that reads deposited item identification information for identifying deposited items written on or stored on a deposit slip. The deposited item information acquisition unit 120 acquires signature handover information based on the deposited item identification information, indicating whether or not the deposited item was handed over using a signature without receiving a deposit slip. The information output unit 130 outputs display information for displaying the deposited item identification information and the signature handover information.

[0033] The item information acquisition unit 120 acquires signature handover information based on the item identification information acquired by the identification information acquisition unit 110. The information output unit 130 then outputs display information for displaying the item identification information and the signature handover information. Therefore, using the item information processing device 10, store employees can confirm whether or not they have received a signature and handed over the item by checking the display information output by the information output unit 130. Furthermore, checking the display information is less burdensome for store employees compared to checking a dedicated slip. In this way, the item information processing device 10 eliminates the need for store employees to check a dedicated slip. In other words, the item information processing device 10 reduces the man-hours involved in handing over items.

[0034] Alternatively, visually checking a dedicated slip that has been signed by many customers can lead to errors such as misreading. However, by using the deposited item information processing device 10, store employees do not need to visually check the dedicated slip. In this way, the deposited item information processing device 10 can reduce errors made by store employees.

[0035] (First variation) The deposited item information processing device 10 may include an information reading device for reading deposited item identification information recorded or stored on the deposit slip, and a display device for displaying information. Figure 7 is a block diagram showing an example of the configuration of a deposited item information processing device 11, which is a first modified example of the deposited item information processing device 10. The deposited item information processing device 11 includes an information processing unit 100, an information reading device 20, and a display device 30. The information processing unit 100 has the same configuration as the deposited item information processing device 10. Therefore, a detailed explanation of the information processing unit 100 is omitted.

[0036] The information reading device 20 reads out the item identification information written on or stored on the receipt slip. The information reading device 20 is, for example, a code reader, an OCR device, an IC card reader, or an RFID reader, but is not limited to these. The display device 30 displays the information to be displayed. The display device 30 is, for example, a liquid crystal display, but is not limited to this.

[0037] (Second variation) Figure 8 is a block diagram showing an example of the configuration of a second modified version of the stored item information processing device 10, called the stored item information processing device 12. The stored item information processing device 12 has the same configuration as the stored item information processing device 11, but with an information processing device 101 instead of the information processing device 100, and also includes an input device 60. The information processing device 101 includes an input information output unit 140 in addition to the configuration of the information processing device 100. The configuration other than the input device 60 and the input information output unit 140 is the same as the configuration of the stored item information processing device 11, so a detailed explanation is omitted.

[0038] The input device 60 is a device for inputting information indicating that the store clerk has handed over the item using a signature. The input device 60 is, for example, a keyboard, mouse, or touch panel. When handing over an item using a signature instead of a receipt, the store clerk uses the input device 60 to input the information indicating that the item has been handed over. For example, the store clerk presses a signature key to input the information indicating that the item has been handed over.

[0039] The input information output unit 140 outputs the signed-and-handed-over information entered into the input device 60. For example, the input information output unit 140 outputs the signed-and-handed-over information to the cleaning information processing server. In this case, the cleaning information processing server, having received the signed-and-handed-over information, simply updates the information to "handed over." In this way, the item information processing device 12 can update the signed-and-handed-over information using the input device 60 and the input information output unit 140. For example, a store employee can use the item information processing device 12 to update the signed-and-handed-over information when handing over an item using a signature.

[0040] <Hardware Configuration> Each component of the Deposited Items Information Processing Device 10, the Information Processing Unit 100, and the Information Processing Unit 101 may be configured as a hardware circuit. Alternatively, each component of the Deposited Items Information Processing Device 10, the Information Processing Unit 100, and the Information Processing Unit 101 may be configured using multiple devices connected via a network. For example, the Deposited Items Information Processing Device 10, the Information Processing Unit 100, and the Information Processing Unit 101 may be configured using a server and a tablet terminal configured using cloud computing. Alternatively, multiple components of the Deposited Items Information Processing Device 10, the Information Processing Unit 100, and the Information Processing Unit 101 may be configured as a single piece of hardware. Alternatively, the Deposited Items Information Processing Device 10, the Information Processing Unit 100, and the Information Processing Unit 101 may be implemented as a computer equipped with a processor, memory, and an interface. The processor is, for example, a Central Processing Unit (CPU), but is not limited to this. Memory includes, but is not limited to, read-only memory (ROM) and random-access memory (RAM). Interfaces include, but are not limited to, input / output interfaces for connecting the bus to which the processor is connected with other components, and network interfaces for connecting the computer with an external network.

[0041] Figure 9 is a block diagram showing an example configuration of a computer 600, which is an example of the hardware of the deposited item information processing device 10. The computer 600 includes a CPU 610, a ROM 620, a RAM 630, a storage device 640, an input / output interface 650, and a network interface 660.

[0042] The CPU 610 reads a program from at least one of the ROM 620 and the storage device 640. Then, based on the read program, the CPU 610 controls the RAM 630, the storage device 640, the input / output interface 650, and the network interface 660. The CPU 610 then controls these configurations to realize the functions of the identification information acquisition unit 110, the deposited item information acquisition unit 120, and the information output unit 130. In this way, the computer 600 may realize its functions as a combination of hardware and software.

[0043] The CPU 610 may read the program contained in the recording medium 690, which stores the program in a computer-readable format, using a recording medium reader (not shown). Alternatively, the CPU 610 may receive a program from an external device (not shown) via the network interface 660, store it in the RAM 630 or storage device 640, and operate based on the stored program.

[0044] ROM 620 stores programs executed by the CPU 610 and static data. ROM 620 is, for example, a programmable ROM (P-ROM) or flash ROM. RAM 630 temporarily stores programs executed by the CPU 610 and data. RAM 630 is, for example, dynamic RAM (D-RAM). Storage device 640 stores data and programs to be stored long-term. Storage device 640 may also function as a temporary storage device for the CPU 610. Storage device 640 is, for example, a hard disk drive or a solid-state drive (SSD).

[0045] ROM 620 and storage device 640 are non-transitory recording media. On the other hand, RAM 630 is a transient recording media. The CPU 610 can operate based on the programs stored in ROM 620, storage device 640, and RAM 630. In other words, the CPU 610 can operate using either non-volatile or transient recording media. When implementing each function, the CPU 610 may use at least one of RAM 630 and storage device 640 as a temporary storage medium for programs and data.

[0046] The input / output interface 650 relays information input and output between the information reading device and display device and the CPU 610. The input / output interface 650 is, for example, a PCI (Peripheral Component Interconnect) bus card, but is not limited thereto. The network interface 660 relays data exchange with external devices such as servers via a network. For example, the network interface 660 relays data exchange with a cleaning information processing server. The network interface 660 is, for example, a Local Area Network (LAN) card, but is not limited thereto. Furthermore, the network interface 660 may use wireless technology in addition to wired technology.

[0047] The computer 600 configured in this way performs the operations of the configuration included in the deposited item information processing device 10, thereby realizing the functions of the deposited item information processing device 10.

[0048] The computer 600 may operate as the information processing unit 100 and the information processing unit 101. Figure 10 is a block diagram showing an example of the hardware of the first modified item information processing device 11. In Figure 10, the computer 600 operates as the information processing unit 100 of the item information processing device 11. Figure 11 is a block diagram showing an example of the hardware of the second modified item information processing device 12. In Figure 11, the computer 600 operates as the information processing unit 101 of the item information processing device 12.

[0049] <System> Figure 12 shows an example of the configuration of a storage information processing system 50 including a storage information processing device 10, 11, or 12. The storage information processing system 50 comprises a storage information processing device 10, 11, or 12, an information reading device 20, a display device 30, and a cleaning information processing server 40. When the storage information processing system 50 includes a storage information processing device 11 or 12, the information reading device 20 and the display device 30 are included in the storage information processing device 11 or 12. In the following description, since the storage information processing devices 10, 11, and 12 operate similarly, the description will use the storage information processing device 10.

[0050] The information reading device 20 reads the item identification information written on or stored on the receipt slip and outputs the read item identification information to the item information processing device 10. The display device 30 displays the display information output by the item information processing device 10. The cleaning information processing server 40 stores the item identification information in association with the signature handover information and outputs the signature handover information to the item information processing device 10.

[0051] The identification information acquisition unit 110 acquires the item identification information read by the information reading device 20, which is written on or stored on the receipt slip. The item information acquisition unit 120 acquires signature handover information from the cleaning information processing server 40, based on the item identification information, indicating whether or not the item was handed over using a signature without receiving a receipt slip. The information output unit 130 generates display information for displaying the item identification information and the signature handover information, and outputs the generated display information to the display device 30.

[0052] Some or all of the above embodiments may also be described as follows, but are not limited to the following:

[0053] (Note 1) An identification information acquisition means for acquiring item identification information from an information reading device that reads item identification information for identifying items recorded or stored on a receipt slip, A means for acquiring information on deposited items, which acquires signature handover information indicating whether or not the deposited item was handed over using a signature without receiving a deposit slip, based on the deposited item identification information, Information output means for outputting display information for displaying the item identification information and the signature handover information, A deposit information processing device equipped with [a specific feature].

[0054] (Note 2) The means for acquiring information on deposited items acquires arrival information indicating whether or not the deposited items have arrived, based on the identification information of the deposited items. The information output means outputs display information for displaying arrival information. The item information processing device described in Appendix 1.

[0055] (Note 3) The means for obtaining information on deposited items obtains the expected arrival date of the deposited items based on the deposited item identification information. The information output means outputs display information to show the expected arrival date. The deposit information processing device described in Appendix 2.

[0056] (Note 4) The means for acquiring information on deposited items acquires deposit information indicating the deposit status of the deposited items based on the deposit identification information. The information output means outputs display information for displaying deposit information. The deposit information processing device described in Appendix 2 or 3.

[0057] (Note 5) The means for obtaining information on deposited items obtains the payment method for the deposited items based on the deposited item identification information. The information output means outputs display information for displaying the payment method. The deposit information processing device described in Appendix 4.

[0058] (Note 6) The means for obtaining information on deposited items obtains the arrival date of the deposited items based on the deposited item identification information. The information output means outputs display information to show the arrival date. A deposit information processing device as described in Appendix 4 or 5.

[0059] (Note 7) An information reading device that reads the item identification information written on or stored on the receipt slip, A display device that displays information, Furthermore, The identification information acquisition means acquires the deposit identification information from the information reading device, The information output means outputs display information to the display device. A deposit information processing device as described in any one of the items 1 through 6 of the appendix.

[0060] (Note 8) An input device for entering information indicating that an item has been handed over using a signature, The input information that has been signed and the input information output means to output, A deposit information processing device as described in Appendix 7, further comprising the features described therein.

[0061] (Note 9) The system retrieves the item identification information from an information reading device that reads the item identification information used to identify the item, which is recorded on or stored on the receipt slip. Based on the item identification information, signature handover information is obtained to indicate whether or not the item was handed over using a signature without receiving a receipt. It outputs display information for showing the item identification information and the signature handover information. Method for processing information on items received in trust.

[0062] (Note 10) A process to obtain item identification information from an information reading device that reads item identification information to identify the item being held, which is recorded on or stored on the receipt slip, Based on the item identification information, a process is performed to obtain signature handover information indicating whether or not the item was handed over using a signature without receiving a receipt, and A process to output display information for displaying the item identification information and the signature handover information, A program that causes a computer to execute something.

[0063] Furthermore, some or all of the configurations described in Appendices 2 to 8, which are subordinate to Appendice 1 (Deposited Item Information Processing Device) mentioned above, may also be subordinate to Appendice 9 (Deposited Item Information Processing Method) and Appendice 10 (Program) in the same way as those described in Appendices 2 to 8. Moreover, not limited to Appendices 1, 9, and 10, some or all of the configurations described as appendices may also be subordinate to various hardware, software, various recording means for recording software, or systems, without departing from the embodiments described above.

[0064] Although the present invention has been described above with reference to embodiments, the present invention is not limited to the above embodiments. Various modifications to the structure and details of the present invention can be made that can be understood by those skilled in the art within the scope of the present invention. [Explanation of Symbols]

[0065] 10. Deposited Item Information Processing Device 11. Deposited Item Information Processing Device 12. Deposit Information Processing Device 20 Information reading device 30 Display device 40 Cleaning Information Processing Server 50. Deposited Item Information Processing System 60 Input devices 100 Information Processing Unit 101 Information Processing Section 110 Identification Information Acquisition Unit 120 Item Deposit Information Acquisition Department 130 Information Output Unit 140 Input Information Output Section 610 CPU 620 ROM 630 RAM 640 Storage device 650 Input / Output Interfaces 660 Network Interfaces 690 recording media

Claims

1. A device for processing information on items received, An identification information acquisition means that acquires the item identification information from an information reading device that reads out item identification information for identifying the item that is recorded or stored on the receipt slip, A means for acquiring deposited item information that acquires, based on the deposited item identification information, signature handover information indicating whether or not the deposited item was handed over using a signature without receiving the deposit slip, and deposit slip handover information indicating whether or not the deposited item was handed over after receiving the deposit slip. Information output means for outputting display information for displaying the aforementioned deposit identification information, the aforementioned signature handover information, and the aforementioned deposit slip handover information, Equipped with, The aforementioned signature handover information is status information indicating either a handed-over status, which shows that the item has been handed over using the signature, or an unhanded-over status, which shows that the item has not been handed over using the signature. The aforementioned receipt handover information is status information indicating either a "handed over" status, which shows that the receipt has been received and the item has been handed over, or an "unhanded over" status, which shows that the receipt has been received but the item has not yet been handed over. Deposited item information processing device.

2. The means for acquiring the information of the deposited items acquires arrival information indicating whether or not the deposited items have arrived, based on the information of the deposited items. The information output means outputs display information for displaying the arrival information. The deposit information processing device according to claim 1.

3. The means for acquiring the information of the deposited items acquires the expected arrival date of the deposited items based on the information of the deposited items, The information output means outputs display information for displaying the expected arrival date. The deposit information processing device according to claim 2.

4. The means for acquiring the information of the deposited items acquires deposit information indicating the deposit status of the deposited items based on the information of the deposited items, The information output means outputs display information for displaying the deposit information. The deposit information processing device according to claim 2 or 3.

5. The means for acquiring the information of the deposited item acquires the payment method for the deposited item based on the information of the deposited item, The information output means outputs display information for displaying the payment method. The deposit information processing device according to claim 4.

6. The means for acquiring the information of the deposited items acquires the arrival date of the deposited items based on the information of the deposited items, The information output means outputs display information for displaying the arrival date. The deposit information processing device according to claim 4.

7. The information reading device reads the item identification information recorded or stored on the receipt slip, A display device that displays the aforementioned information, Furthermore, The identification information acquisition means acquires the deposited item identification information from the information reading device, The information output means outputs the display information to the display device. The deposit information processing device according to any one of claims 1 to 3.

8. An input device for inputting information indicating that the item has been handed over using the aforementioned signature, An input information output means that outputs the input, sign-passed information, The deposit information processing device according to claim 7, further comprising the above.

9. A method for processing information of a deposited item, which is performed by a deposited item information processing device, The information retrieves the item identification information from an information retrieval device that reads out the item identification information for identifying the item that is written on or stored on the receipt slip. Based on the aforementioned item identification information, the following information is obtained: signature handover information indicating whether the item was handed over using a signature without receiving the receipt slip, and receipt slip handover information indicating whether the item was handed over after receiving the receipt slip. Display information for displaying the aforementioned item identification information, the signature handover information, and the receipt handover information is output. The aforementioned signature handover information is status information indicating either a handed-over status, which shows that the item has been handed over using the signature, or an unhanded-over status, which shows that the item has not been handed over using the signature. The aforementioned receipt handover information is status information indicating either a "handed over" status, which shows that the receipt has been received and the item has been handed over, or an "unhanded over" status, which shows that the receipt has been received but the item has not yet been handed over. Method for processing information on items received in trust.

10. A process of obtaining the item identification information from an information reading device that reads the item identification information for identifying the item that is recorded or stored on the receipt slip, A process to obtain, based on the aforementioned item identification information, signature handover information indicating whether the item was handed over using a signature without receiving the receipt slip, and receipt slip handover information indicating whether the item was handed over after receiving the receipt slip. A process for outputting display information for displaying the aforementioned deposit identification information, the aforementioned signature handover information, and the aforementioned deposit slip handover information, Have the computer run it, The aforementioned signature handover information is status information indicating either a handed-over status, which shows that the item has been handed over using the signature, or an unhanded-over status, which shows that the item has not been handed over using the signature. The aforementioned receipt handover information is status information indicating either a "handed over" status, which shows that the receipt has been received and the item has been handed over, or an "unhanded over" status, which shows that the receipt has been received but the item has not yet been handed over. program.

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