Method, information processing device, and program

Abstract

Provided is a method to be performed by an information processing device for managing points related to a plurality of talk rooms that are each set up for each subject and for each of which contributable members are set. The method comprises detecting an action in a talk room, and, when the action has been detected, providing the talk room with a point corresponding to the contents of the action. A right to apply for utilization of the point is given to a predetermined member among a plurality of contributable members associated with the talk room.

Description

Technical Field

[0001] The present disclosure relates to a method for managing points, an information processing apparatus, and a program.

Background Art

[0002] From the perspective of promoting mutual assistance in local communities, there is a system in which points are awarded according to the achievements of volunteer activities in the region. Patent Document 1 discloses a volunteer point management system that utilizes the volunteer point system to promote more extensive and effective volunteer activities.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

[0004]

Summary of the Invention

Problems to be Solved by the Invention

[0005] The technology of Patent Document 1 mainly focuses on promoting general volunteer activities. In recent years, from the perspective of mutual assistance in local communities, in the fields of caregiving, medical care, etc., it is desired to promote support activities for the recipients of caregiving, medical care, etc. (hereinafter also referred to as "recipients"). The prior art has not fully considered the technology for promoting such support activities for recipients. For example, by activating information sharing related to caregiving, medical care, etc. for recipients, support activities for recipients can be promoted. Further, such information sharing can be performed, for example, in a talk room where postable members are defined. However, activation of information sharing in such a talk room or the like has not been examined so far. Thus, there has been room for improvement in the technology for promoting support activities.

[0006] In light of these circumstances, the purpose of this disclosure is to improve technology that promotes support activities for those receiving care, medical treatment, etc. [Means for solving the problem]

[0007] (1) A method according to one embodiment of the present disclosure is A method for managing points related to multiple chat rooms, each set up for a specific target user and with designated members who can post, which is executed by an information processing device, To detect actions in the aforementioned chat room, When the aforementioned action is detected, points corresponding to the content of the action will be awarded to the chat room, Includes, The authority to request the use of the aforementioned points is granted to a specific member among the multiple posting members associated with the aforementioned chat room.

[0008] (2) A method according to one embodiment of the present disclosure is the method described in (1), The aforementioned actions include at least one of the following: recording health status, posting messages, posting stamps, posting comments, and registering schedules.

[0009] (3) A method according to one embodiment of the present disclosure is a method according to (1) or (2), The aforementioned actions include recording health status, posting messages, posting stamps, posting comments, and registering schedules, and the points awarded to the chat room for posting a message are higher than the points awarded to the chat room for posting a stamp.

[0010] (4) A method according to one embodiment of the present disclosure is a method according to any one of the items (1) to (3), If a reaction to a predetermined action is detected within a predetermined time, additional points will be awarded to the chat room.

[0011] (5) A method according to one embodiment of the present disclosure is a method according to any one of (1) to (4), further, This includes displaying the cumulative value of points awarded to the aforementioned chat room.

[0012] (6) A method according to one embodiment of the present disclosure is a method according to any one of the items (1) to (5), The aforementioned points can be used as local currency, and the region to which the local currency pertains will be determined based on the attribute information of the person concerned.

[0013] (7) An information processing apparatus according to one embodiment of the present disclosure is An information processing device comprising a control unit, installed for each target user, and managing points related to multiple talk rooms in which posting members are set, wherein the control unit is To detect actions in the aforementioned chat room, When the aforementioned action is detected, points corresponding to the content of the action will be awarded to the chat room, Execute, The authority to request the use of the aforementioned points is granted to a specific member among the multiple posting members associated with the aforementioned chat room.

[0014] (8) A program according to one embodiment of the present disclosure is a program that manages points related to multiple talk rooms, each set up for each target user and with posting members configured, and is installed on a computer, To detect actions in the aforementioned chat room, When the aforementioned action is detected, points corresponding to the content of the action will be awarded to the chat room, Make it run, The authority to request the use of the aforementioned points is granted to a specific member among the multiple posting members associated with the aforementioned chat room. [Effects of the Invention]

[0015] According to an embodiment of the present disclosure, it is possible to improve a technique for promoting support activities for a person receiving care, medical treatment, or the like.

Brief Description of the Drawings

[0016] [Figure 1] It is a block diagram showing a schematic configuration of a system according to an embodiment of the present disclosure. [Figure 2] It is a block diagram showing a schematic configuration of a terminal device. [Figure 3] It is a block diagram showing a schematic configuration of an information processing device. [Figure 4] It is a flowchart showing the operation of an information processing device according to an embodiment of the present disclosure. [Figure 5] It is a diagram showing an example of a user interface output by a terminal device. [Figure 6] It is an example of a database stored in an information processing device.

Modes for Carrying Out the Invention

[0017] Hereinafter, the system 1 according to the embodiment of the present disclosure will be described with reference to the drawings. As a general outline, in this system 1, among the support activities for the target person, the points related to the talk room related to the target person are managed. In this embodiment, an example is shown in which the system 1 manages the points related to the support activities for the target person receiving care at the care site, but the present invention is not limited to this. The system 1 may be used at a medical site or the like.

[0018] In each figure, the same or corresponding parts are denoted by the same reference numerals. In the description of this embodiment, the description of the same or corresponding parts will be omitted or simplified as appropriate.

[0019] Referring to FIG. 1, the outline and configuration of the system 1 according to this embodiment will be described.

[0020] The system 1 according to this embodiment comprises a plurality of terminal devices 10 and an information processing device 20. The plurality of terminal devices 10 and the information processing device 20 are communicated with a network 30, which includes, for example, a mobile communication network and the Internet.

[0021] Multiple terminal devices 10 are any devices used by each user (e.g., certified care workers, caregivers, care managers, care staff, etc.). Each user includes members of the talk room. Members of the talk room include the target person's family, relatives, related parties, and the target person themselves. General-purpose electronic devices such as smartphones or tablet devices, or dedicated electronic devices, can be used as terminal devices 10. Although Figure 1 shows an example where System 1 has three terminal devices 10, it is not limited to this. System 1 may have fewer than three terminal devices 10, or four or more terminal devices 10. In this embodiment, each user has an individual account for logging into the talk room. Here, each user's account can be managed by any method. For example, user accounts may be managed based on the user type. For example, user types include general users (hereinafter also referred to as general users). General users are mainly the target person's family, relatives, related parties, etc. General users are users who access the talk room and post comments, view comments, etc. in the talk room. Furthermore, the user types include users of designated facilities (hereinafter also referred to as designated facility users). Designated facilities may be, for example, facilities of a specific care provider. Designated facility users include certified care workers, caregivers, care managers, care staff, etc. of designated facilities. Designated facility users can post and view comments in the chat room, just like general users. In addition, designated facility users can record and edit care-related information using this system 1. When the user types include general users and designated facility users, the accounts of designated facility users (hereinafter also referred to as designated facility accounts) may be managed separately from the accounts of general users.

[0022] The information processing device 20 is, for example, a server device installed in a data center or the like. For example, the information processing device 20 is a server belonging to a cloud computing system or other computing system. The information processing device 20 can communicate with the terminal device 10 via the network 30. Although Figure 1 shows an example where system 1 has one information processing device 20, it is not limited to this. System 1 may have two or more information processing devices 20.

[0023] First, an overview of this embodiment will be described, and details will be described later. The information processing device 20 manages points related to multiple chat rooms, each with a set of members who are allowed to post for each target user. The information processing device 20 also detects actions in the chat rooms. Actions include at least one of the following: health record, message posting, stamp posting, comment posting, and schedule registration. In this embodiment, actions will be described as including health record, message posting, stamp posting, comment posting, and schedule registration. When the information processing device 20 detects an action, it grants points to the chat room according to the content of the action. The authority to request the use of points is granted to certain members among the multiple members who are allowed to post associated with the chat room. These certain members are a selection of users from among the users associated with the chat room. In other words, only certain users can request the use of points.

[0024] As described above, according to this embodiment, the information processing device 20 detects actions in the chat room. When the information processing device 20 detects an action, it awards points to the chat room according to the content of the action. These points are awarded to a predetermined member among the multiple posting members associated with the chat room. Since points are awarded to the chat room according to the content of the action, actions such as posting in the chat room are activated, and information sharing among posting members can be promoted. Such information sharing leads to the promotion of support activities for the target person. Furthermore, the authority to request the use of points is granted to a predetermined member among the multiple posting members associated with the chat room. This increases the likelihood that the points associated with the chat room will be used for purposes that are beneficial to the target person. Thus, according to this embodiment, it is possible to improve the technology for promoting support activities for people receiving care, medical treatment, etc.

[0025] Next, we will describe each component of System 1 in detail.

[0026] (Terminal device configuration) As shown in Figure 2, the terminal device 10 comprises a control unit 11, a storage unit 12, a communication unit 13, an input unit 14, and an output unit 15.

[0027] The control unit 11 includes at least one processor, at least one dedicated circuit, or a combination thereof. The processor is a general-purpose processor such as a CPU (central processing unit) or GPU (graphics processing unit), or a dedicated processor specialized for a specific process. The dedicated circuit is, for example, an FPGA (field-programmable gate array) or an ASIC (application-specific integrated circuit). The control unit 11 controls each part of the terminal device 10 and executes processes related to the operation of the terminal device 10.

[0028] The storage unit 12 includes at least one semiconductor memory, at least one magnetic memory, at least one optical memory, or at least two combinations thereof. The semiconductor memory is, for example, RAM (random access memory) or ROM (read-only memory). The RAM is, for example, SRAM (static random access memory) or DRAM (dynamic random access memory). The ROM is, for example, EEPROM (electrically erasable programmable read-only memory). The storage unit 12 functions, for example, as a main memory, auxiliary memory, or cache memory. The storage unit 12 stores data used for the operation of the terminal device 10 and data obtained by the operation of the terminal device 10.

[0029] The communication unit 13 includes at least one external communication interface. The communication interface may be either a wired or wireless communication interface. In the case of wired communication, the communication interface may be, for example, a LAN (Local Area Network) interface or a USB (Universal Serial Bus) interface. In the case of wireless communication, the communication interface may be, for example, an interface compatible with mobile communication standards such as LTE (Long Term Evolution), 4G (4th generation), or 5G (5th generation), or an interface compatible with short-range wireless communication such as Bluetooth (registered trademark). The communication unit 13 receives data used for the operation of the terminal device 10 and transmits data obtained by the operation of the terminal device 10.

[0030] The input unit 14 includes at least one input interface. The input interface may be, for example, a physical key, a capacitive key, a pointing device, or a touchscreen integrated with a display. Alternatively, the input interface may be, for example, a microphone that accepts voice input or a camera that accepts gesture input. The input unit 14 accepts operations to input data used for the operation of the terminal device 10. Instead of being provided in the terminal device 10, the input unit 14 may be connected to the terminal device 10 as an external input device. Any connection method can be used, for example, USB (Universal Serial Bus), HDMI (registered trademark) (High-Definition Multimedia Interface), or Bluetooth (registered trademark).

[0031] The output unit 15 includes at least one output interface. The output interface is, for example, a display that outputs information as video, or a speaker that outputs information as sound. The display is, for example, an LCD (liquid crystal display) or an organic EL (electroluminescence) display. The output unit 15 displays and outputs data obtained from the operation of the terminal device 10. Instead of being provided in the terminal device 10, the output unit 15 may be connected to the terminal device 10 as an external output device. Any connection method can be used, for example, USB, HDMI (registered trademark), or Bluetooth (registered trademark).

[0032] The functions of the terminal device 10 are realized by executing the program according to this embodiment on a processor corresponding to the terminal device 10. In other words, the functions of the terminal device 10 are realized by software. The program causes the computer to perform the operations of the terminal device 10, thereby causing the computer to function as the terminal device 10. That is, the computer functions as the terminal device 10 by performing the operations of the terminal device 10 according to the program.

[0033] In this embodiment, the program can be recorded on a computer-readable recording medium. The computer-readable recording medium includes non-temporary computer-readable media, such as magnetic recording devices, optical discs, magneto-optical recording media, or semiconductor memory. The program can be distributed, for example, by selling, transferring, or lending portable recording media such as DVDs (digital versatile discs) or CD-ROMs (compact disc read-only memory) on which the program is recorded. Alternatively, the program may be distributed by storing it on the storage of an external server and transmitting it from the external server to other computers. The program may also be provided as a program product.

[0034] Some or all of the functions of the terminal device 10 may be implemented by a dedicated circuit corresponding to the control unit 11. In other words, some or all of the functions of the terminal device 10 may be implemented by hardware.

[0035] (Configuration of information processing device)

[0036] As shown in Figure 3, the information processing device 20 comprises a control unit 21, a storage unit 22, and a communication unit 23.

[0037] The control unit 21 includes at least one processor, at least one dedicated circuit, or a combination thereof. The processor is a general-purpose processor such as a CPU or GPU, or a dedicated processor specialized for a specific process. The dedicated circuit is, for example, an FPGA or ASIC. The control unit 21 controls each part of the information processing device 20 and executes processes related to the operation of the information processing device 20.

[0038] The storage unit 22 includes at least one semiconductor memory, at least one magnetic memory, at least one optical memory, or at least two combinations thereof. The semiconductor memory is, for example, RAM or ROM. The RAM is, for example, SRAM or DRAM. The ROM is, for example, EEPROM. The storage unit 22 functions, for example, as a main memory, auxiliary memory, or cache memory. The storage unit 22 stores data used for the operation of the information processing device 20 and data obtained by the operation of the information processing device 20.

[0039] The communication unit 23 includes at least one external communication interface. The communication interface may be either a wired or wireless communication interface. In the case of wired communication, the communication interface may be, for example, a LAN interface or USB. In the case of wireless communication, the communication interface may be, for example, an interface compatible with mobile communication standards such as LTE, 4G, or 5G, or an interface compatible with short-range wireless communication such as Bluetooth®. The communication unit 23 receives data used in the operation of the information processing device 20 and transmits data obtained by the operation of the information processing device 20.

[0040] The functions of the information processing device 20 are realized by executing the program according to this embodiment on a processor corresponding to the control unit 21. In other words, the functions of the information processing device 20 are realized by software. The program causes the computer to perform the operations of the information processing device 20, thereby causing the computer to function as the information processing device 20. That is, the computer functions as the information processing device 20 by performing the operations of the information processing device 20 according to the program.

[0041] In this embodiment, the computer temporarily stores a program recorded on a portable recording medium or a program transmitted from a server in its main memory. The computer then reads the program stored in the main memory with its processor and executes the processing according to the read program. The computer may also directly read a program from a portable recording medium and execute the processing according to the program. The computer may also sequentially execute the processing according to the received program each time it receives a program from an external server. Processing may also be executed by a so-called ASP (application service provider) type service, which does not transmit programs from the external server to the computer, but realizes its function only through execution instructions and result acquisition. A program includes information used for processing by an electronic computer that is equivalent to a program. For example, data that is not a direct instruction to the computer but has the nature of defining the computer's processing falls under the category of "information equivalent to a program."

[0042] Some or all of the functions of the information processing device 20 may be implemented by a dedicated circuit corresponding to the control unit 21. In other words, some or all of the functions of the information processing device 20 may be implemented by hardware.

[0043] (Operation of information processing device) The operation of the information processing device 20 according to this embodiment will be described with reference to Figure 4. Figure 4 is a flowchart showing an example of a method executed by the information processing device 20 according to this embodiment.

[0044] Step S100: The control unit 21 of the information processing device 20 detects an action in the chat room. In this embodiment, the actions include recording health status, posting a message, posting a stamp, posting a comment, and registering a schedule. In other words, in this embodiment, the control unit 21 detects recording health status, posting a message, posting a stamp, posting a comment, and registering a schedule in the chat room.

[0045] A chat room is a space where chat is possible, with designated members who can post messages for each target individual. Within a chat room, members who can post messages can post, edit, delete, and view messages posted by other members. If the target individual uses multiple medical or nursing care facilities, the members who can post include staff from those facilities. In other words, members belonging to multiple different facilities can post and view messages within the chat room. At least some of the members who can post in a chat room have administrator privileges to add, remove, and otherwise manage other members who can post in the chat room. These administrator privileges ensure that who can post and view messages in the chat room is appropriately controlled.

[0046] The creation of the target user's chat room can be carried out using any method. For example, the target user's chat room may be created by generating information related to the chat room in the storage unit 22 of the information processing device 20. Alternatively, the target user's chat room may be created by generating information related to the chat room in a database or the like of a device other than the information processing device 20.

[0047] Figure 5 shows an example of the user interface of such a talk room. The user interface in Figure 5 is an example of a screen 300 displayed on the display of the terminal device 10. The screen 300 has a subject field 301, a selection area SA having a talk tab 311, a health condition tab 312, and a calendar tab 313, and an information display area IA. The subject field 301 displays information about the subject associated with the talk room.

[0048] When a user selects a tab in the selection area SA by clicking, tapping, or other means, the selection input is sent from the terminal device 10 to the information processing device 20. In response to the selection input received by the information processing device 20, information posted in the talk room, health information, or calendar-related information is displayed in the information display area IA. Figure 5 shows an example where the talk tab 311 is selected and various information posted in the talk room (hereinafter also referred to as talk information) is displayed in the information display area IA. The talk information in Figure 5 includes health information 320, reaction information 321, comment information 322, posted message 331, and point accumulation value information 340.

[0049] The health information 320 includes information related to the subject's health condition. For example, the health information includes the subject's body temperature and weight. However, the health information is not limited to these and may also include blood pressure information, pulse information, blood oxygen saturation information, etc. The health information is entered by the user's terminal device 10.

[0050] When the stamp input button 323 is selected by the user, a stamp indicating a reaction to the health information for that date is posted. This allows the user to inform other family members that they have reviewed the information. Once a stamp is posted, the posted stamps are aggregated and displayed in the reaction information 321.

[0051] When the comment input button 324 is selected by the user, a comment about the user's health status for that date is entered. The comment may be displayed as a pop-up, or on a separate screen. This allows other members who are allowed to post, such as family members, to view it. Once a comment is posted, all posted comments are aggregated and displayed in the comment information 322. When the comment information 322 is selected by the user, the content of each comment is displayed.

[0052] When the user selects the post button 332, the message is posted to the chat room. Once the message is posted, it is displayed in the information display area IA. In the example in Figure 5, the posted message 331 is displayed.

[0053] The point accumulation information 340 is an object that displays the accumulated value of points awarded to a chat room. In other words, in the point management method of this embodiment, the accumulated value of points awarded to each chat room is displayed. The point accumulation information 340 allows members who can post in a chat room to understand the current accumulated value of points. For example, the point accumulation information 340 may say, "500 Yells have been accumulated in the room." Here, Yell is an example of a unit of points that can be awarded.

[0054] When the pin icon 341 is selected by the user, the display position of the talk information within the information display area IA is set to a predetermined position. Information indicating the user's selection status of the pin icon 341 is transmitted from the terminal device 10 to the information processing device 20. In Figure 5, the pin icon 341 is selected, and the display position of the health information 320 is fixed at the very top of the information display area IA.

[0055] Step S200: When the control unit 21 detects an action within a chat room, it awards points to the chat room according to the content of the action.

[0056] The points awarded to a chat room vary depending on the type of action. For example, a health record may award 2 points (2 cheers in this case). Similarly, posting a message may award 2 points (2 cheers in this case). Posting a stamp, posting a comment, or registering a schedule may award 1 point (1 cheer in this case). A health record contains important information about the person, so sharing this information among members in the chat room is highly valuable. Therefore, the points awarded for a health record are set higher than those for posting stamps, etc. Posting a message, while more time-consuming than posting stamps, etc., can contribute to more active conversation in the chat room. Therefore, the points awarded to a chat room for posting a message are set higher than those awarded for posting stamps, etc.

[0057] Points awarded in a chat room can be used to apply for various products and services. For example, points awarded in a chat room can be used to apply for a memory album creation service. A memory album includes, for example, multiple photos related to the person posted in the chat room. A memory album can contribute to sharing memories among chat room members, fostering a sense of solidarity, and strengthening the emotional bond necessary for mutual support. Alternatively, for example, points awarded in a chat room can be used to apply for a cleaning service for the person's room. Such a service may be used to improve the person's living environment, etc.

[0058] The authority to request the use of points allocated to the chat room is granted to specific members among the multiple posting members associated with the chat room. Specifically, these designated members include the target person's family, relatives, associates, and the target person themselves. Whether or not a user is designated as a designated member may be set by a member with administrator privileges. By limiting the authority to request the use of points allocated to the chat room to designated members in this way, the likelihood of the points being used for the benefit of the target person can be increased. Furthermore, a function may be provided for multiple posting members to decide on the content of the usage request. For example, a function to vote on the content of the usage request may be provided within the chat room.

[0059] As described above, according to this embodiment, the information processing device 20 detects actions in the chat room. When the information processing device 20 detects an action, it awards points to the chat room according to the content of the action. These points are awarded to a predetermined member among the multiple posting members associated with the chat room. Since points are awarded to the chat room according to the content of the action, actions such as posting in the chat room are activated, and information sharing among posting members can be promoted. Such information sharing leads to the promotion of support activities for the target person. Furthermore, the right to apply for use is awarded to a predetermined member among the multiple posting members associated with the chat room. This increases the likelihood that the points associated with the chat room will be used for purposes that are beneficial to the target person. Thus, according to this embodiment, it is possible to improve the technology for promoting support activities for people receiving care, medical treatment, etc.

[0060] Furthermore, according to this embodiment, points are awarded to the chat room, not to the individual member who took action in the chat room. This means that actions in the chat room become actions that contribute to others rather than to one's own benefit, thereby enhancing the altruistic spirit and teamwork of each member. Moreover, by enhancing altruism and teamwork, it may lead to the promotion of support activities for the target person. In addition, since points are awarded to the chat room and the cumulative value is displayed, the mutual support for the target person can be made visible.

[0061] Here, the information processing device 20 may have a database of various information related to the talk room. Figure 6 is an example of such a database. The various information related to the talk room includes the user's ID, username, room authority, point usage application authority, number of posts, number of comments, number of stamps, number of health records, number of schedule registrations, participation date, last access date, and number of visits. The ID is information that uniquely identifies the user of the talk room. The username is information related to the name of the user of the talk room. Room authority represents administrator authority that allows adding, deleting, etc., members who can post in the talk room. Point usage application authority represents whether or not there is authority to apply for the use of points granted to the talk room. Number of posts represents the number of times a message has been posted. Number of comments represents the number of times a comment has been posted. Number of stamps represents the number of times a stamp has been posted. Number of health records represents the number of times a health record has been posted. Number of schedule registrations represents the number of times a schedule has been registered. The participation date represents the date the user joined the talk room. The last access date represents the last day the user accessed the talk room. The number of visits represents the number of days the user accessed the talk room. The information related to the chat room is not limited to this and may also include the user's nickname and the date the information was updated. This information is associated with each user and stored in the database. The information processing device 20 has the above database and can appropriately manage points in the chat room by editing and referencing it as needed.

[0062] Here, the members of the talk room may include those who wish to engage in volunteer activities in the community (hereinafter also referred to as volunteer applicants). Volunteer applicants include those who wish to be community supporters, such as listening volunteers, dementia supporter trainees, welfare commissioners, and welfare counselors. In this way, support activities by volunteer applicants can be promoted. This will also contribute to preventing loneliness and isolation in the community, reducing the workload of care professionals, and creating a mutual support system throughout the town. It is preferable that volunteer applicants be set as talk room members after receiving training. Such training may include, for example, training to improve the ability to listen to the murmurs and voices of people with dementia and connect them to individual support. It is also desirable that volunteer applicants sign a consent form regarding the confidentiality of personal information. Furthermore, opportunities for volunteer applicants and target individuals to meet may be provided. For example, opportunities for volunteer applicants and target individuals to meet face-to-face may be provided at designated facilities, stores, etc. At least some of the volunteer applicants may be granted the authority to apply for the use of the points mentioned above. The authority to apply for the use of points for volunteer applicants may be set, for example, by a member with administrator privileges. Including prospective volunteers in the chat room can facilitate the utilization of local volunteer resources. In particular, posting messages, stamps, and comments in the chat room has a relatively lower psychological barrier compared to face-to-face volunteer activities, allowing for a comfortable distance to be maintained. This can promote the revitalization of support activities. Furthermore, continuous actions by prospective volunteers in the chat room make it easier to build trust between prospective volunteers and those in need. This trust can then be used as a basis to facilitate direct support from prospective volunteers when those in need require more direct assistance.

[0063] In this embodiment, the points awarded to a chat room vary depending on the content of the action, but this is not limited to this. For example, additional points may be awarded to a chat room if a reaction to a predetermined action is detected within a predetermined time. The predetermined action includes, for example, posting a message or posting a health record. For example, if a reaction (stamp or comment) is posted to a message or health record within a predetermined time (e.g., 24 hours), one point may be awarded as an additional point (hereinafter referred to as "additional point") in addition to the points normally awarded.

[0064] Furthermore, points awarded in a chat room may be available for use as local currency. The region to which the local currency is applicable may be determined based on the attribute information of the user. The attribute information of the user includes the OpenID information or postal code of the member who is allowed to post. OpenID information is a mechanism that allows users' identification information to be shared and used across different systems. For example, if a member who is allowed to post is using a local government service, the region to which the member belongs can be determined by the OpenID information.

[0065] The information processing device 20 may also display the contribution of each posting member to the cumulative value of points awarded to the chat room. The contribution may be, for example, the cumulative value of points awarded to the chat room for each user. In other words, the cumulative value of points for actions taken by each posting member in the past may be displayed for each posting member. By quantifying and displaying each user's contribution to support in the chat room in this way, it is possible to increase users' motivation to support and further revitalize support activities.

[0066] Furthermore, a member who can post in a chat room may be a member who can post in multiple chat rooms. In other words, a user may be a member who can post in multiple chat rooms. Specifically, for example, a volunteer may become a member who can post in multiple rooms. In this case, the information processing device 20 may display the contribution of each member who can post to the cumulative value of points awarded to all chat rooms. The contribution may be, for example, the cumulative value of points awarded to all chat rooms to which each member who can post belongs, for each user. That is, the cumulative value of points for actions taken by each member in all chat rooms in the past may be displayed for each member who can post. By quantifying and showing the contribution to support across all chat rooms in this way, it is possible to increase users' motivation to support and further revitalize support activities.

[0067] While this disclosure has been described based on the drawings and embodiments, it should be noted that those skilled in the art will find it easy to make various modifications and alterations based on this disclosure. Therefore, it should be noted that these modifications and alterations are within the scope of this disclosure. For example, the functions, etc., included in each means or each step, etc., can be rearranged in a logically consistent manner, and multiple means or steps, etc., can be combined into one or divided. [Explanation of Symbols]

[0068] 1 System 10 Terminal devices 11 Control Unit 12 Storage section 13 Communications Department 14 Input section 15 Output section 20 Information Processing Devices 21 Control Unit 22 Memory section 23 Communications Department 30 Networks 300 screens 311 Talk tab 312 Health Tab 313 Calendar tab SA Selection Area IA information display area 301 Target Persons Section 320 Health Information 321 Reaction Information 322 Comment Information 323 Stamp Input Button 324 Comment Input Button 331 Posted Messages 332 Post button 340 points cumulative value information 341 Pin icon

Claims

1. A method for managing points related to multiple chat rooms, each set up for a specific target user and with designated members who can post, which is executed by an information processing device, To detect actions in the aforementioned chat room, When the aforementioned action is detected, points corresponding to the content of the action will be awarded to the chat room, Includes, The method wherein the authority to request the use of the aforementioned points is granted to a specific member among a group of posting members associated with the aforementioned chat room.

2. The method according to claim 1, The aforementioned action is a method that includes at least one of the following: recording health status, posting a message, posting a stamp, posting a comment, and registering a schedule.

3. The method according to claim 1, The aforementioned actions include recording health status, posting messages, posting stamps, posting comments, and registering schedules, wherein the points awarded to the chat room by posting a message are higher than the points awarded to the chat room by posting a stamp.

4. The method according to claim 2, A method for awarding additional points to a chat room if a reaction to a predetermined action is detected within a predetermined time.

5. The method according to claim 1, further A method including displaying the cumulative value of points awarded to the aforementioned chat room.

6. The method according to claim 1, further A method comprising displaying the contribution of each posting member to the cumulative value of points awarded to the aforementioned chat room.

7. The method according to claim 1, The aforementioned points can be applied for as local currency, and the region to which the local currency pertains is determined based on the attribute information of the target person.

8. An information processing device comprising a control unit, installed for each target user, and managing points related to multiple talk rooms in which posting members are set, wherein the control unit is To detect actions in the aforementioned chat room, When the aforementioned action is detected, points corresponding to the content of the action will be awarded to the chat room, Execute, The authority to request the use of the aforementioned points is granted to a specific member among multiple posting members associated with the aforementioned chat room, according to the information processing device.

9. A program that manages points related to multiple chat rooms, each set up for a specific target user and with designated members who can post, and which is controlled by a computer. To detect actions in the aforementioned chat room, When the aforementioned action is detected, points corresponding to the content of the action will be awarded to the chat room, Make it run, The program grants the authority to request the use of the aforementioned points to a designated member among multiple posting members associated with the aforementioned chat room.

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