Elevator information display system and elevator information provision method

Abstract

To provide a manager, etc. of a building with a progress state of restoration work together with time and date in the event of malfunction of an elevator.SOLUTION: The present invention includes an information providing device 6 that transmits / receives information to / from a terminal device 21 possessed by a technician performing a restoration work for an elevator 3 and a terminal device 11 possessed by a customer managing the elevator 3. The information providing device 6 includes: a data storage unit 70 that registers, together with time and date, data information on an inspection start result, an inspection end result, a repair start result, and a repair end result that are related to a restoration work state of the elevator 3 input from the terminal device 21; and a restoration work status screen generation unit 64 that generates a screen to be displayed on the terminal device 11 on the basis of the data information registered in the data storage unit 70. A progress state of a recovery work for the elevator 3 is displayed on the terminal device 11 together with the time and date.SELECTED DRAWING: Figure 6

Description

[Technical Field]

[0001] The present invention relates to an elevator information display system and an elevator information provision method. [Background Art]

[0002] When an elevator breaks down, a professional engineer investigates the cause of the equipment failure, performs recovery work such as component replacement to address the cause, conducts inspection work for normal operation, and restarts the elevator operation after confirming that safe operation can be implemented. Patent Document 1 proposes a technology that displays the stop factor, failure cause, and progress of recovery work when an elevator failure occurs on a terminal of a building manager or the like. [Prior Art Literature] [Patent Literature]

[0003] [Patent Document 1] Japanese Unexamined Patent Publication No. 2021-68192 [Summary of the Invention] [Problem to be Solved by the Invention]

[0004] An elevator that has stopped operation due to an earthquake or the like can be restarted after inspection work by a professional engineer confirms that safe operation can be implemented. However, if a device constituting the elevator fails and it is determined that component replacement is necessary, it is necessary to perform subsequent recovery work at a later date after obtaining the replacement component, and the elevator may remain out of operation for a long time until this recovery work is completed. In such cases, the interval between notifications of recovery information to customers such as building managers of the elevator becomes long, leading to inconveniences such as failure to obtain customer satisfaction.

[0005] An object of the present invention is to provide the progress of recovery work together with the date and time to building managers and the like when an elevator fails. [Means for Solving the Problem]

[0006] To achieve the above objective, the present invention provides an elevator information display system capable of displaying information regarding the operational status of an elevator, comprising an information provision device that transmits and receives information between a technician's terminal device held by a technician performing elevator restoration work and a customer's terminal device held by a customer managing the elevator, the information provision device comprising a data storage unit that registers data information regarding the elevator restoration work status, such as inspection start records, inspection end records, repair start records, and repair end records, along with the date and time, input from the technician's terminal device, and a restoration work status screen generation unit that generates a screen to be displayed on the customer's terminal device based on the data information registered in the data storage unit, The aforementioned inspection start date, inspection end date, repair start date, and repair end date are performance information entered from the technician's terminal device in accordance with the fact that the technician performed the restoration work at the elevator installation site, and the data storage unit registers data information regarding the completion of parts procurement and parts arrival for replacement parts necessary for the restoration work, along with the date and time, in association with the restoration work, and the restoration work status screen generation unit generates a screen that displays the status of the completion of parts procurement and parts arrival for the replacement parts on the customer's terminal device, in association with the performance information indicating the progress of the restoration work. The customer terminal device includes the elevator The aforementioned A key feature is the display of the progress of the recovery work along with the date and time. [Effects of the Invention]

[0007] According to the present invention, in the event of an elevator malfunction, the progress of the restoration work, along with the date and time, can be provided to the building manager or other relevant parties. [Brief explanation of the drawing]

[0008] [Figure 1] This is a schematic diagram showing the overall configuration of an elevator information display system according to an embodiment of the present invention. [Figure 2] This figure shows an example of a screen for searching the recovery status of elevator 3, which is managed by customer 1. [Figure 3] This figure shows an example of a screen that transitions from Figure 2 and displays a list of messages to customer 1 on the display unit 12. [Figure 4] This figure shows an example of a list of elevator 3 operating statuses displayed on the display unit 12. [Figure 5] This figure shows an example of the elevator 3 restoration work status displayed on the display unit 12. [Figure 6] This figure shows an example of the elevator 3 restoration work status displayed on the display unit 12. [Figure 7] This figure shows an example of replacement parts required for the recovery work, which will be displayed on the display unit 12. [Figure 8] This figure shows an example of the table structure of the operational status database 72. [Figure 9] This figure shows an example of the table structure of the recovery work information database 71. [Figure 10] This figure shows an example of the parts ordering table configuration in the parts information database 74. [Figure 11] This figure shows an example of a parts master table in the parts information database 74. [Figure 12] This figure shows an example of table data from the work plan information database 75. [Modes for carrying out the invention]

[0009] The embodiments of the present invention will be described below with reference to the drawings. In principle, the same reference numerals are used for the same elements in all the drawings. Furthermore, descriptions of parts having the same function will be omitted. It should be noted that the configurations described below are merely embodiments, and it is not intended that the embodiments of the present invention are limited to the following specific embodiments.

[0010] Figure 1 is a schematic diagram showing the overall configuration of an elevator information display system according to an embodiment of the present invention.

[0011] Customer 1, who manages or owns a building, owns a terminal device 11 (customer terminal device) to check the operating status of the elevators 3 in the building he / she manages, as well as the status of recovery work in the event of a stoppage due to switching to earthquake control operation in the event of a malfunction. The terminal device 11 is equipped with a display unit 12 that displays information.

[0012] A technician 2 having specialized expertise for performing maintenance, inspection and repair of elevators upon failure owns a terminal device 21 (technician terminal device) configured for inputting work results of elevator inspection work and failure repair work, searching and arranging part inventory, and the like. The terminal device 21 comprises a work information input unit 22 that inputs work information, and a display unit 23 that displays information.

[0013] In a building managed by a customer 1, an elevator 3, an elevator control device 4 that controls the operation of the elevator 3, and a monitoring device 5 that monitors the operating state of the elevator 3 are installed. The monitoring device 5 comprises an operating state monitoring unit 51 that monitors the operating state of the elevator 3, an automatic diagnosis unit 52 that automatically performs operation diagnosis after an earthquake or the like to determine whether normal operation is possible, an operation control unit 53 that performs control to shift to an automatic recovery operation state when it is determined that normal operation is possible after the aforementioned operation diagnosis, a failure detection unit 54 that detects a failure of the elevator 3, and a communication unit 55 that transmits data of operating state information of the elevator 3 to an information providing device 6 of a monitoring center via a public line N1.

[0014] Further, the information providing device 6 in the monitoring center includes: a communication unit 61 that receives operating state information and failure information data of the elevator 3 via the public line N1; an operating state / failure information acquisition unit 62 that acquires operating state information and failure information, converts the information into a format that can be registered in a database of a data storage unit, and performs processing to register the information in an operating state information database 72 and a failure information database 76; a work request processing unit 63 that registers recovery work request information to the technician 2 and makes a request by means such as e-mail when a disaster such as an earthquake or a failure occurs; a work information input screen generation unit 66 that generates an operation screen for the technician 2 who performs recovery work of the elevator 3 to input result information of inspection work and repair work, search for part inventory status and arrange parts; a recovery work status screen generation unit 64 that generates a recovery work status screen to be displayed on the terminal device 11 operated by the customer 1; and a parts inventory / work planning information search unit 65 that searches for inventory information of replacement parts and schedule information of recovery work from a parts information database 74 and a work planning information database 75 and causes the information to be displayed on a display unit 12 of the terminal device 11, whereby each function is configured.

[0015] The data storage unit 70 is composed of: a restoration work information database 71 that stores work performance information of restoration work for the elevator 3; an operating state information database 72 that stores operating state information of the elevator 3; a parts information database 74 that stores inventory information and arrangement information of parts for the elevator 3; a work plan information database 75 that stores work schedules, scheduled work contents and the like of technicians 2 who perform maintenance, inspection and repair work on the elevator 3; and a fault information database 76 that stores fault information of the elevator 3 acquired by the operating state / fault information acquisition unit 62.

[0016] Next, with reference to the accompanying drawings, a description will be given of the processing flow when a disaster such as an earthquake or a failure of equipment constituting an elevator occurs, and the operating state and restoration work status of the elevator 3 in a building managed by a customer 1 such as a building manager are displayed on a terminal device 11.

[0017] For example, when an earthquake occurs in the area where the building is located, a seismic sensor (not shown) provided in the elevator 3 detects the shaking of the earthquake, and the elevator 3 is switched to earthquake control operation based on the control of the elevator control device 4.

[0018] The operating states of the elevator 3 include a normal operating state, an earthquake control operation state, an automatic restoration operation state, and the like. The normal operating state is a state where the elevator 3 can operate normally. The earthquake control operation state is a state where the operation of the elevator 3 is suspended. The automatic restoration operation state is a state where, as a result of diagnosis performed by the automatic diagnosis unit 52 of the monitoring device 5 on the elevator 3 in the earthquake control operation state, it is determined that normal operation is possible, and the operation of the elevator 3 is resumed.

[0019] The elevator 3 operating in the automatic restoration operation state is in a state that requires inspection by the technician 2, but in the final restoration state after the completion of inspection by the technician 2, normal operation is possible in the same manner as in the normal operating state. In the present embodiment, the state where the elevator 3 requires inspection by the technician 2 is handled as fault information.

[0020] The operation control unit 53 controls the operation of elevator 3. For example, the operation control unit 53 transitions the operating state of elevator 3 based on the information monitored by the operating state monitoring unit 51 and instructions from the monitoring center. Specifically, the operation control unit 53 performs control such as transitioning the operating state of elevator 3, which has been diagnosed by the automatic diagnostic unit 52 as being capable of normal operation, to the automatic recovery operation state. The monitoring device 5 then transmits information indicating the operating state of elevator 3 to the information provision device 6 at the monitoring center via the public communication line N1 from the communication unit 55.

[0021] Furthermore, in the event of an elevator equipment malfunction, the fault detection unit 54 of the monitoring device 5 detects the malfunction, and the communication unit 55 transmits information about the elevator 3 malfunction and information indicating its operating status to the information provision device 6 at the monitoring center via the public communication line N1.

[0022] In the monitoring center's information provision device 6, after receiving operating status information and fault information of elevator 3 transmitted from the elevator 3's monitoring device 5 via the communication unit 61, the operating status / fault information acquisition unit 62 converts it into a format that matches the database table format, and registers it in the operating status information database 72 or fault information database 76 in the data storage unit 70.

[0023] Next, an example of the table configuration of the operational status database 72 related to this embodiment will be described using Figure 8. Figure 8 is a diagram showing an example of the table configuration of the operational status database 72.

[0024] The operational status database 72 consists of the following fields: No. 601, Elevator ID 602, Operational Status 603, and Date / Time 604. No. 601 is a sequential number assigned to each elevator. A higher number is assigned to each record the more recently the data was stored. Elevator ID 602 ​​stores ID information consisting of alphanumeric characters representing the unique identification information of the elevator. Operational Status 603 stores the operational status name of elevator 3. Date / Time 604 stores the date and time when the operational status of elevator 3 changed.

[0025] First, if elevator 3 is operating under normal conditions, a record indicating the operating status "Normal Operation" (as shown in 611) is registered. Next, if the process of receiving or acquiring the operating status of elevator 3 is underway after the earthquake, a record indicating "Status Checking" (as shown in 612) is registered. Furthermore, if the elevator is shut down due to earthquake-controlled operation after the earthquake, a record indicating "Earthquake Control (Shutdown)" (as shown in 613) is registered. In the case of elevator 3 being shut down due to earthquake-controlled operation after the earthquake, a record indicating "Automatic Diagnosis" (as shown in 614) is registered when the automatic diagnosis is performed by the automatic diagnosis unit 52 of the monitoring device 5. Then, if automatic recovery operation becomes possible based on the automatic diagnosis results of the automatic diagnosis unit 52, a record indicating "Automatic Recovery" (as shown in 615) is registered when the operation control unit 53 automatically recovers elevator 3. Subsequently, when technician 2 performs earthquake recovery work on elevator 3 at the site and completes the inspection work for operation confirmation, a record indicating normal operation (as shown in 616) is registered. Furthermore, if Technician 2 performs earthquake recovery work and finds a malfunction in the equipment constituting elevator 3, and determines that elevator 3 cannot be operated normally, elevator 3 will be shut down until the ongoing repair work is completed. In that case, the record "Operation Stopped" shown in 617 will be registered in the operating status information database 72.

[0026] Next, we will describe an example of the table structure of the recovery work information database 71. Figure 9 is a diagram showing an example of the table structure of the recovery work information database 71.

[0027] The recovery work information database 71 consists of the following items: elevator ID 701, recovery work management ID 702, recovery progress status No. 703, recovery status name 704, and date and time 705. Each record stores, similar to the table in the aforementioned operational status information database 72, an ID information representing the unique identification information of elevator 3 in elevator ID 701, a management ID for identifying the content of the recovery work in 702, and a recovery status name, registration date and time, along with a recovery progress status No. representing the progress status of the recovery work, in 703.

[0028] First, when requesting technician 2 to perform controlled operation (shut down operation) due to an earthquake, inspection work after automatic restoration, or troubleshooting work, the operator checks the operating status information and fault information of elevator 3 on the screen (not shown) of a terminal installed at the monitoring center, and registers a restoration work request (inspection work request) from the work request processing unit 63. In this case, "1" is set in the restoration progress status No. 703 field, "work request" in the restoration status name 704 field, and the registration date and time at that time is set in the date and time 705 field, and a record as shown in the example of 711 in Figure 9 is registered. At that time, the building name, address, and information of the relevant elevator are notified to technician 2's terminal device 21 by email or other means, and a dispatch request is made. These dispatch requests may also be made to technician 2 by telephone.

[0029] Next, when Technician 2 receives a request to dispatch for recovery work (request to dispatch for inspection work) and departs from the office or the work site where they are currently working, they input departure information (work information) from the work information input unit 22 of the terminal device 21. Technician 2 inputs the work information using the terminal device 21 they are carrying. The terminal device 21 displays the work information input unit 22 generated by the work information input screen generation unit 66, and the departure information entered from the work information input unit 22 is sent to the monitoring center, and the departure record is registered in the recovery work information database 71. In the recovery work information database 71, the recovery progress status No. 703 field is set to "2", the recovery status name field is set to "Departure Record", and the date and time field is set to the departure time, and a record (data information) as shown in example 712 is registered.

[0030] Next, when Technician 2 arrives at the building, which is the work site, and starts the restoration work, the work record is registered, setting "3" in the Restoration Progress Status No. 703 field, "Inspection Start Record" in the Restoration Status Name 704 field, and the start time of the inspection work in the Date and Time 705 field, and registering the record (data information) shown in example 713 in Figure 9.

[0031] Next, when the recovery work is completed, set "4" in the Recovery Progress Status No. 703 field, "Inspection Completed" in the Recovery Status Name 704 field, and the completion time of the inspection work in the Date & Time 705 field, and register the record (data information) shown in example 714 of Figure 9. If the recovery work is completed at this point, and it is confirmed that the elevator is operating normally and the work completion report has been completed to Customer 1, set "10" in the Recovery Progress Status No. 703 field, "Work Completed" in the Recovery Status Name 704 field, and the completion time of the recovery work in the Date & Time 705 field, and register the record (data information) shown in example 720 of Figure 9.

[0032] Furthermore, during disaster recovery work following an earthquake or other disaster, or during fault repair work, if any malfunction or damage is found in the equipment of elevator 3 and parts need to be replaced, repair work including parts replacement must be carried out. In such cases, the technician 2 will check the inventory status of replacement parts from terminal device 21 and order the relevant parts. Once the parts order is complete, the recovery progress status No. 703 field will be set to "5", the recovery status name field to "Parts Order Complete", and the date and time field to the completion time of the recovery work order, and a record (data information) as shown in example 715 of Figure 9 will be registered. Note that for the order completion status, a record will be created even if not all replacement parts are available, and when all ordered parts are available, the recovery status name field to "Parts Arrival Complete", the date and time field to the completion time of the recovery work order will be set, and a record (data information) as shown in example 716 of Figure 9 will be registered.

[0033] Furthermore, when Technician 2 leaves the office or other location to continue the restoration and repair work, the record (data information) shown in example 717 of Figure 9 is registered by setting "7" in the Restoration Progress Status No. 703 field, "Departure Record" in the Restoration Status Name 704 field, and the departure time for the restoration and repair work in the Date and Time 705 field.

[0034] Upon returning to the building, when the restoration and repair work begins, set "8" in the Restoration Progress Status No. 703 field, "Repair Start Record" in the Restoration Status Name 704 field, and the start time of the restoration and repair work in the Date and Time 705 field, and register the record (data information) shown in example 718 in Figure 9.

[0035] Similarly, upon completion of the repair work, set "9" in the Recovery Progress Status No. 703 field, "Repair Completion Record" in the Recovery Status Name 704 field, and the completion time of the recovery repair work in the Date and Time 705 field, and register the record (data information) shown in example 719 in Figure 9.

[0036] After these repair tasks are completed and a completion report is sent to Customer 1, set "10" in the Recovery Progress Status No. 703 field, "Task Completed" in the Recovery Status Name 704 field, and the completion time of the recovery work in the Date and Time 705 field, and register the record (data information) shown in example 720 in Figure 9.

[0037] Next, we will describe the terminal device 11 used by customer 1, such as the building manager. In this embodiment, in the event of a widespread disaster such as an earthquake or an elevator malfunction, the terminal device 11's display unit 12 can be used to check the operating status and recovery status of the elevators 3 in the building it manages. Figure 2 shows an example of a screen for searching the recovery status of elevators 3 managed by customer 1.

[0038] The display area 101 of the display unit 12 provided in the terminal device 11 displays the number of elevators 3 under its management that have stopped due to the earthquake and are undergoing restoration work (7 elevators), and the number of elevators 3 that have malfunctioned and are undergoing restoration work (3 elevators).

[0039] Furthermore, the display unit 12 displays the search unit 102. The search unit 102 retrieves information about the elevator 3 owned by customer 1 from the elevator information database 73 of the information provision device 6, and is equipped with a filtering button 103 that allows the user to narrow down the search by entering keywords such as building name, address, and availability status. By selecting this filtering button 103, a refined search is possible.

[0040] Furthermore, the display unit 12 is equipped with a notification button 104 that notifies the customer 1 if there is any information to communicate. When this notification button 104 is selected, the screen shown in Figure 3 is displayed.

[0041] Figure 3 shows an example of a screen that transitions from Figure 2 and displays a list of messages for customer 1 on the display unit 12.

[0042] Notifications are displayed on the notification button 104 when there are updates to the progress status of the recovery work progress display column shown in Figure 5 (401) and Figure 6 (501), or when there are updates to the contents of the replacement parts list 511 or the work schedule date column 514 shown in Figure 7. The explanation of Figures 5 to 7 will be described later.

[0043] The display area 201 of the display unit 12 displays detailed information as a notification to the customer. In this embodiment, the display area 201 displays that there is a malfunction in the equipment of elevator 3 and that parts need to be replaced. Furthermore, the display area 201 prompts the customer to check the details regarding the schedule for parts replacement and repair work.

[0044] On this screen, you can review the contents of the notice. To view further details, select 201 to proceed to the screen shown in Figure 7.

[0045] The results of the refined search shown in Figure 2 will be explained using Figure 4. Figure 4 shows an example of a list of elevator 3 operating statuses displayed on the display unit 12.

[0046] The recovery work status screen generation unit 64 of the information provision device 6 obtains the operating status information of elevator 3 from the operating status information database 72, generates display data, and then transmits it to the terminal device 11 to display the data on the display unit 12 of the terminal device 11. For example, if elevator 3 enters earthquake control operation (shut down), the latest record for the elevator will record "earthquake control (shut down)" in the operating status 603 field of the record shown at 613 in Figure 8, and display "earthquake shutdown in progress" as shown in the operating status display column at 304 in Figure 4.

[0047] Next, once the earthquake recovery inspection work on elevator 3 by technician 2 is completed and the elevator returns to a normal operating state, the latest record for the elevator will record "Normal Operation" in the operating status 603 field of the record shown in 616 of Figure 8, and display "Operating Normally" in the operating status display column shown in 303 of Figure 4.

[0048] Furthermore, if an elevator is stopped for reasons other than earthquake-induced shutdown, the record for that elevator will record "Stopped Operation" in the operating status 603 field of the record shown in Figure 8, 617, and display "Stopped Operation" in the operating status display column shown in Figure 4, 305.

[0049] Furthermore, if elevator 3 is out of service due to a malfunction or other reason, and technician 2 receives a work request from the monitoring center to perform restoration work and departs from the nearest office, the message "Restoring malfunction" shown in 307 will be displayed when the work request record 712 shown in Figure 9 is created.

[0050] Furthermore, if the display unit 12 shows "Operation stopped" as indicated by 301 in the screen of Figure 4, and also shows "Fault recovery in progress" as indicated by 307, or if it shows "Earthquake shutdown in progress" as indicated by 304, or "Automatic recovery operation in progress" as indicated by 306, selecting the corresponding elevator column in Figure 4 will allow users to check the progress of the recovery work, as shown on the screen of Figure 5 or Figure 6.

[0051] Next, we will explain the specific procedure using Figures 5 and 6, taking the case of an earthquake as an example. Figures 5 and 6 show an example of the restoration work status of the elevator 3 as displayed on the display unit 12.

[0052] If an earthquake occurs and elevator 3 is in earthquake-controlled operation (shut down) or automatic recovery operation mode, recovery inspection work by technician 2 is required. Therefore, the work request processing unit 63 of the information provision device 6 sends a request for elevator 3 recovery work to the terminal device 21 owned by technician 2 via email or other means. The terminal device 21 owned by technician 2 receives the request from the work request processing unit 63. Technician 2 checks the site name, address, request details, etc. from the received email on the display unit 23 of the terminal device 21.

[0053] When Technician 2 begins moving to the site, when he begins the restoration inspection work on the elevator in question, when the restoration inspection work is completed, and when the restoration work is completed, Technician 2 inputs work details, date and time, and other work performance information into the work information input unit 22 of the terminal device 21. This information is then transmitted to the monitoring center, and the corresponding record is registered in the restoration work information database 71 located in the data storage unit 70 of the information provision device 6.

[0054] In this situation, customer 1 can operate the terminal device 11 to display the screen shown in Figure 4, generated by the recovery work status screen generation unit 64, on the display unit 12, allowing them to check a list of the current operating status of the elevators they manage. Furthermore, to check the progress of the recovery work, selecting the relevant elevator will transition to the screen shown in Figure 5.

[0055] As shown in Figure 5, the display unit 12 displays the progress status of the recovery work, which is created by the recovery work status screen creation unit 64 based on data information obtained from the recovery work information database 71 of the information provision device 6, in the order of received 402, moving 403, inspecting 404, and recovery completed 405, with changes in color or intensity. The date and time of receipt and the work record registered by the technician 2 are displayed in the recovery status display field 401 along with the date and time. In the example shown in Figure 5, it can be seen that elevator unit 003 of elevator 3, which is currently undergoing earthquake-induced shutdown, is being inspected.

[0056] Furthermore, if the aforementioned inspection work reveals a malfunction requiring parts replacement, the technician must return to the site once the replacement parts are available to perform the repair and restoration work. The same applies if customer 1 or others contact the technician about an elevator malfunction and request repairs. In such cases, if technician 2 checks the condition of the elevator equipment 3 and determines that repair work involving parts replacement is necessary, technician 2 will use terminal device 21 to order the parts based on the inventory search results for replacement parts stored in the warehouse. The parts ordering information entered by technician 2 on terminal device 21 is registered in the parts information database 74 of information provision device 6. Note that the input of parts ordering may be performed at the office where technician 2 works, rather than at the site.

[0057] Figure 10 shows an example of the parts ordering table configuration in the parts information database 74. The parts ordering table 800 consists of the following fields: elevator ID 801, recovery work management ID 802, parts No. 803, ordering quantity 804, and ordered quantity 805.

[0058] Figure 11 shows an example of a parts master table in the parts information database 74. The parts master consists of the following fields: Part No. 901, Part Name 902, Inventory Quantity 903, Scheduled Incoming Quantity 904, Scheduled Incoming Date 905, Incoming Quantity 906, and Incoming Date 907.

[0059] The parts ordering table 800 in Figure 10 stores the parts ordering information for elevator 3 registered by technician 2 from the work information input unit 22 of terminal device 21. For elevator ID 801 and recovery work management ID 802, the same values ​​as the elevator ID 701 and recovery work management ID 702 of the elevator currently undergoing recovery work, as shown in the recovery work database 71 in Figure 9, are stored.

[0060] Furthermore, the part number of the replacement part required for the repair is stored in the part number 803 field, and the number of parts ordered 804 is stored in the ordered quantity field. In addition, the ordered quantity 805 field stores the number of parts actually ordered when the same part number is searched in the parts master and there is stock exceeding the ordered quantity. As mentioned above, when a replacement part is ordered, a record indicating completion of part ordering is registered, as shown in 715 of Figure 9. As a result, the display unit 12 of customer 1's terminal device 11 displays "Parts Ordering in Progress" and the ordering date and time, as shown in 501 of Figure 6. Next, when all the ordered replacement parts have arrived in quantities exceeding the required number, the parts inventory information / work plan information search unit 65 of the information provision device 6 periodically checks and registers a record indicating completion of part arrival in 716 of Figure 9. As a result, the display unit 12 of terminal device 11 displays "Parts Received" and the registration date and time, as shown in 502 of Figure 6.

[0061] Figure 12 shows an example of table data in the work plan information database 75. This table consists of the following fields: elevator ID 911, unit number 912, customer ID 913, work date 914, work time 915, work details 1 (916) to work details N (917), worker 1 (918), and worker 2 (919). Here, "worker" refers to the technician performing the work. For example, if the faulty elevator 3 has an elevator ID of 'T00001-01', a unit number of '001', and customer 1 has a customer ID of '000001', and the restoration work is to be performed on 2022 / 9 / 20 from 13:00 to 15:00 by 'worker A' and 'worker B', the record values ​​shown in example 920 will be stored.

[0062] The relevant work plan information for Technician 2 is created, and a departure record, as shown in Figure 9, 717, is registered when Technician 2 departs from the previous site or office on the day of the restoration and repair work. As a result, the display unit 12 of the terminal device 11 displays "On the move" and the departure date and time, as shown in Figure 6, 503.

[0063] Subsequently, when the recovery and repair work begins, a record of the repair start date and time, as shown in 718 of Figure 9, is registered. As a result, the display unit 12 of the terminal device 11 displays "Repair work in progress" and the start date and time, as shown in 504 of Figure 6.

[0064] Furthermore, when the elevator restoration and repair work is completed, a record of the repair completion, as shown in 719 of Figure 9, is registered. Then, when the completion of the work is reported to customer 1, etc., after the elevator restoration and repair work is completed, a record of the work completion, as shown in 720 of Figure 9, is registered. Finally, the display unit 12 of the terminal device 11 displays "Restoration Completed," as shown in 505 of Figure 6, with the completion date and time at the bottom.

[0065] Next, using Figure 7 as an example, we will explain the screen that is displayed when transitioning from the elevator search screen (Figure 3) managed by Customer 1, or when scrolling down from the elevator restoration status screen (Figure 6), and which displays the inventory status and arrival status of replacement parts, as well as the next scheduled work date.

[0066] Figure 7 shows an example of replacement parts required for the recovery work, which are displayed on the display unit 12. In Figure 7, the replacement parts list display area 511 shows a list of replacement parts required for the recovery work arranged by the technician 2, allowing users to understand the name, model, inventory status, and arrival status of the replacement parts. The parts inventory / work plan information search unit 65 of the information provision device 6 searches the parts procurement table 800 registered in the parts information database 74.

[0067] For example, as shown in Figure 10, if replacement parts have been ordered, the number ordered (804) and the number ordered (805) are equal, so "〇" is displayed in the inventory status column (512) in Figure 7.

[0068] As shown in Figure 10, if the actual number of ordered parts (805) is less than the ordered quantity (804), "×" is displayed in the inventory status column (512). Even if the inventory status column (512) in Figure 7 is "×", the incoming date information is obtained from the incoming date field (905) of the parts master table in the parts information database (74) shown in Figure 11, and the incoming date is displayed in the incoming status column (513) in Figure 7, making it possible to understand the incoming status of replacement parts that are out of stock.

[0069] Furthermore, the parts inventory / work plan information search unit 65 searches the work plan information database 75 shown in Figure 12 to determine the next scheduled date for restoration work. For example, if the elevator ID of elevator 3 is 'T00001-01', it extracts the record indicated by 920, which is the most recent work date, and displays the information of the next scheduled date for restoration work in the work schedule date column 514 in Figure 7.

[0070] According to this embodiment, customer 1 can use the terminal device 11 to check the latest operating status, recovery progress, and inventory status of parts necessary for recovery work for each elevator under their management almost simultaneously.

[0071] It should be noted that the present invention is not limited to the embodiments described above, and various modifications are included. For example, the embodiments described above are described in detail for the purpose of explaining the present invention in an easy-to-understand manner, and are not necessarily limited to those having all the configurations described. Furthermore, it is possible to replace parts of the configuration of one embodiment with the configuration of another embodiment, and it is also possible to add configurations from other embodiments to the configuration of one embodiment. In addition, it is possible to add, delete, or replace parts of the configuration of each embodiment with other configurations. [Explanation of Symbols]

[0072] 1...Customer, 2...Technician, 3...Elevator, 4...Elevator control device, 5...Monitoring device, 6...Information provision device, 11...Terminal device (customer terminal device), 12...Display unit, 21...Terminal device (technician terminal device), 22...Work information input unit, 23...Display unit, 51...Operating status monitoring unit, 52...Automatic diagnostic unit, 53...Operation control unit, 54...Fault detection unit, 55...Communication unit, 61...Communication unit, 62...Operating status / fault information acquisition unit, 63...Work request processing unit, 64...Recovery work status screen generation unit, 65...Parts inventory / work plan information search unit, 66...Work information input screen generation unit, 70...Data storage unit, 71...Recovery work information database, 72...Operating status information database, 73...Elevator information database, 74...Parts information database, 75...Work plan information database, 76...Fault information database, N1...Public communication line

Claims

1. An elevator information display system capable of displaying information regarding the operational status of elevators, The system includes an information provision device that transmits and receives information between a technician's terminal device owned by a technician performing restoration work on the elevator and a customer's terminal device owned by a customer managing the elevator. The aforementioned information providing device is A data storage unit that registers data information regarding the elevator's restoration work status, including the start date, end date, start date, and end date, along with the date and time, which is input from the aforementioned technician terminal device. A recovery work status screen generation unit generates a screen to be displayed on the customer terminal device based on data information registered in the data storage unit, Equipped with, The aforementioned inspection start date, inspection end date, repair start date, and repair end date are performance information entered from the technician's terminal device in response to the fact that the technician carried out the restoration work at the elevator installation site. The data storage unit stores data information regarding the completion of parts procurement and parts arrival for replacement parts necessary for the recovery work, along with the date and time, in association with the recovery work. The recovery work status screen generation unit generates a screen that displays the status of the completion of parts procurement and the completion of parts arrival for the replacement parts on the customer terminal device, in association with the actual information indicating the progress of the recovery work. An elevator information display system characterized in that the customer terminal device displays the progress of the elevator's restoration work along with the date and time.

2. In claim 1, The elevator information display system is characterized in that the data storage unit registers the number of replacement parts in stock, the number of parts scheduled to be received, the number of parts received, and the date of receipt.

3. In claim 1, The elevator information display system is characterized by comprising a parts inventory and work plan information search unit that searches for the inventory status and arrival status of parts registered in the data storage unit and displays them on the customer terminal device.

4. In claim 1, The elevator information display system is characterized in that the information providing device includes a work request processing unit that requests the technician's terminal device to perform the elevator restoration work.

5. An elevator information provision method that provides information to customer terminal devices owned by customers who manage elevators, The aforementioned customer terminal device includes: Based on data information registered with the date and time, including inspection start dates, inspection end dates, repair start dates, and repair end dates related to the elevator's restoration work, which are entered from a technician's terminal device held by the technician performing the elevator's restoration work, the progress of the elevator's restoration work is displayed and information is provided along with the date and time. The aforementioned inspection start date, inspection end date, repair start date, and repair end date are performance information entered in response to the fact that the aforementioned technician carried out the aforementioned restoration work at the elevator installation site. The status of the completion of parts procurement and delivery for replacement parts necessary for the aforementioned restoration work will be displayed in relation to the progress of the restoration work. A method for providing elevator information characterized by the following features.

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