Information input system

Abstract

To provide a configuration capable of reducing the risk of information leakage with respect to input information inputted in response to a predetermined request.SOLUTION: An information reading device 10 displays on an information processing device 11 a device side code C1 generated as an information code in which a questionnaire ID, URL information, and input item name information Sa are recorded. In a mobile terminal 20, when the questionnaire ID, etc., is read from the device side code C1, an input screen S is displayed on a display unit 24 based on the input screen information obtained using this questionnaire ID, etc., and then a terminal-side code C2 generated according to the input information inputted to this input screen S is displayed on the display unit 24. In the information reading device 10, the input information is read by an information code reader 12 from the terminal-side code C2 displayed on the display unit 24 of the mobile terminal 20.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present invention relates to an information input system for managing information input using an information code. Background Art

[0002] Conventionally, in order to achieve digitization and efficiency improvement in the management of handwritten questionnaires, application documents, and the like, a management method has been adopted that manages data input by a user via a terminal or the like using a database such as a cloud server. As a technology related to a system that manages such input data on a cloud server or the like, for example, a member management system disclosed in the following Patent Document 1 is known. In this member management system, when an issuing server receives selection information and personal information from a mobile terminal of a user who desires member registration, the issuing server transmits the personal information to a management device of a provider selected in accordance with the selection information. Then, when all the member information from the management device corresponding to the transmission is received, the issuing server updates a common member database based on all the received member information and corresponding personal information, and transmits an authentication information code equivalent to a common membership card to the mobile terminal for the selected providers. Accordingly, a user can receive services from all the providers selected as described above only by presenting the authentication information code. Prior Art Documents Patent Documents

[0003] Patent Document 1 Japanese Unexamined Patent Application Publication No. 2013-125465 Summary of the Invention Problems to be Solved by the Invention

[0004] By the way, if the input data managed on a cloud server or similar system contains personal information that must be kept confidential, there is a risk of information leakage regarding that personal information. For this reason, it is possible to build a management system with enhanced security to prevent information leakage, but this has the problem of increasing operational costs.

[0005] The present invention was made to solve the above-mentioned problems, and its objective is to provide a configuration that can reduce the risk of information leakage with respect to input information entered in response to a predetermined request. [Means for solving the problem]

[0006] To achieve the above objective, the invention described in claim 1 of the claims is: A mobile terminal (20) into which the user inputs information in response to a predetermined request, An information reading device (10) reads input information entered by the user from the mobile terminal, An information input system (1) comprising, A device-side code (C1), which is generated as an information code recording request identification information for identifying the predetermined request, is displayed on the information reading device, and a terminal-side code (C2), which is generated as an information code recording the input information to be read by the information reading device, is displayed on the mobile terminal. The aforementioned mobile terminal is A terminal-side reading unit (21, 23) reads the request identification information from the device-side code, A terminal-side acquisition unit (21, 26) acquires input screen information for displaying an input screen (S) of the input information corresponding to the predetermined request using the request identification information, The operation unit (25) is operated when inputting the input information to the input screen, A terminal-side display unit (24) displays the input screen based on the input screen information acquired by the terminal-side acquisition unit, and displays the terminal-side code according to the input information entered using the operation unit, A terminal code generation unit (21) generates the terminal code displayed by the terminal display unit so that the input information is recorded, Equipped with, The aforementioned information reading device is The device-side display unit (11) where the device-side code is displayed, A device-side reading unit (12) reads the input information from the terminal-side code displayed on the terminal-side display unit, It is characterized by having the following features.

[0007] The invention described in claim 3 is, A mobile terminal (20a) into which the user inputs information in response to a predetermined request, An information reading device (10a) reads input information entered by the user from the mobile terminal, An information input system (1a) comprising, The requirements for specifying the aforementioned predetermined requirements Report The device-side code (C1a) generated as the recorded information code is presented by the information reading device, and the terminal-side code (C2a) generated as the information code recording the input information to be read by the information reading device is displayed on the mobile terminal. The aforementioned request is a request from the storage facility where the user has deposited their luggage, The input information is distinguished into the user's personal information and package information. The aforementioned mobile terminal is From the device-side code, the required specific information Report The reading terminal side reading unit (21, 23), A terminal-side display unit (24) displays an input screen based on the request identification information read by the terminal-side reading unit, and displays the terminal-side code at a predetermined timing. The operation unit (25) is operated when inputting the input information using the input screen, The luggage information entered on the input screen and the Request specific information A transmission unit that associates and transmits to the information reading device, The terminal code displayed on the terminal display unit is Request specific information and a terminal-side code generation unit (21) configured to generate such that the personal information is recorded; comprising: wherein the information reading device comprises: a device-side code presenting unit (13a) configured to present the device-side code; the Request specific information and a device-side acquisition unit (14a) configured to acquire storage location information that identifies a storage location of the package; the information acquired by the device-side acquisition unit Request specific information and said storage location information Along with the same request identification information said package information received from said mobile terminal to and a device-side storage unit (15a) configured to store the foregoing in association with each other; from the terminal-side code displayed on the terminal-side display unit, the Request specific information and a device-side reading unit (14a) configured to read the personal information; the information read by the device-side reading unit Request specific information and a device-side display unit (14a) configured to display the package information, the storage location information, and the personal information stored in the device-side storage unit in association with said information; comprising the above components. It should be noted that the reference signs in the parentheses above show the corresponding relationships with specific means described in the embodiments below. Effects of the Invention

[0008] According to the invention of claim 1, in the information reading device, a device-side code generated as an information code recording request specifying information for specifying a predetermined request is displayed on the device-side display unit. In the mobile terminal, when the request specifying information is read from the device-side code by the terminal-side reading unit, an input screen based on input screen information acquired using the request specifying information is displayed on the terminal-side display unit, and a terminal-side code generated according to input information input through an input operation on the input screen is displayed on the terminal-side display unit. In the information reading device, input information is read from the terminal-side code displayed on the terminal-side display unit by the device-side reading unit.

[0009] According to this configuration, the input information entered by a user in response to a predetermined request is read by the information reading device using the terminal-side code, and the input information does not relay through an external device such as a cloud server. Therefore, the risk of information leakage regarding the input information entered in response to the predetermined request can be reduced. In particular, input screen information for displaying an input screen in response to a predetermined request needs to be acquired using request identification information read from the device-side code. For this reason, even if a third party illegally obtains the input information from the terminal-side code, the third party cannot grasp what item the input information corresponds to unless the third party can obtain the input screen information corresponding to the input information. For example, when information input using a radio button, check box, or the like is "2", what the input information "2" means cannot be grasped unless the input screen information is acquired. Therefore, the risk of the above information leakage can be further reduced.

[0010] In the invention of claim 2, the input screen information includes input item name information related to an input item name of the input screen, and input screen format information for displaying the input screen excluding the input item name information, and URL information and the input item name information are recorded in the device-side code in addition to the request identification information. The terminal-side acquisition unit acquires the input screen information based on the input screen format information received from an external device using the URL information and the input item name information read from the device-side code by the terminal-side reading unit.

[0011] According to this configuration, since the input screen format information received from the external device does not include the input item name information, even if the input screen format information is leaked from the external device, information related to the input item name will not be leaked. Therefore, the risk of the above information leakage can be further reduced. In addition, even when changing the input item name, there is no need to instruct the external device to change the input screen format information, so the convenience of the present system can be improved.

[0012] In the invention of claim 3, in the information reading device, request identification information for identifying a predetermined request ReportThe device-side code generated as the recorded information code is displayed by the device-side code display unit. In a mobile terminal, an input screen based on the request identification information read from the device-side code by the terminal-side reader is displayed on the terminal-side display unit, and when personal information and package information are entered using this input screen, Request specific information A terminal code is generated so that personal information is recorded. The package information entered on the input screen and Request specific information The information is associated with and transmitted to the information reading device. The information reading device receives the information acquired by the device-side acquisition unit. Request specific information and storage location information Along with the same request identification information Package information received from a mobile device to The associated information is stored in the device's memory unit. Then, at a predetermined timing, the device's reader reads the terminal code displayed on the terminal's display unit. Request specific information And if personal information is read, Request specific information In association with the information, the luggage information, storage location information, and personal information stored in the device's memory unit are displayed on the device's display unit.

[0013] As a result, personal information entered by the user when depositing luggage is not stored in the device's memory unit, thus reducing the risk of information leakage regarding personal information entered in response to a predetermined request. On the other hand, luggage information and storage location information are not stored in the device's memory unit of the information reading device. Request specific information It is stored in association with the user. Therefore, when a user presents a terminal code to a staff member at the drop-off location, the staff member can easily view the luggage information, storage location information, and personal information displayed on the device's display by reading the terminal code. This not only makes it easy to confirm the luggage's storage location, but also allows staff to call the user by name instead of just a call number when the luggage is picked up, enabling more courteous customer service. [Brief explanation of the drawing]

[0014] [Figure 1] This is an explanatory diagram showing an overview of the information input system according to the first embodiment. [Figure 2]Figure 1 is a block diagram illustrating the electrical configuration of a mobile device. [Figure 3] This flowchart shows the flow of the input information encoding process performed by the control unit of the mobile terminal in the first embodiment. [Figure 4] This is an explanatory diagram showing an example of input screen format information and input item name information. [Figure 5] This is an explanatory diagram illustrating the input screen generated based on the input screen format information and input item name information in Figure 4. [Figure 6] This is an explanatory diagram illustrating the state after an answer has been entered into the input screen shown in Figure 5. [Figure 7] This is an explanatory diagram showing an example of survey response results aggregated by survey ID. [Figure 8] This is an explanatory diagram illustrating the flow of luggage deposit with respect to the information input system according to the second embodiment. [Figure 9] This is an explanatory diagram illustrating the flow of the process when receiving a package, with respect to the overview of the information input system according to the second embodiment. [Modes for carrying out the invention]

[0015] [First Embodiment] A first embodiment of the information input system of the present invention will be described below with reference to the drawings. The information input system 1 according to this embodiment is configured as a system in which an information reading device reads input information entered into a mobile terminal by a user in response to a predetermined request, using an information code displayed on the mobile terminal. Specifically, as shown in Figure 1, the information input system 1 is configured to include an information reading device 10 managed by the survey implementer as a predetermined request, and a mobile terminal 20 that is operated by the person responding to the survey (hereinafter also simply referred to as the user).

[0016] In this embodiment, an input screen S is displayed on the user's mobile terminal 20 after reading the device-side code C1, which will be described later, allowing the user to input their answers to a questionnaire. When the user inputs their answers using the input screen S, a generated information code (hereinafter also referred to as the terminal-side code C2) containing the input information is displayed on the mobile terminal 20 screen. By having the information reading device 10 read the terminal-side code C2 displayed on the mobile terminal 20 in this way, the input information is directly acquired by the information reading device 10 without having to relay it through external devices such as a cloud server, thus reducing the risk of information leakage regarding the input information.

[0017] The information reading device 10 is a device that reads input information from the terminal code C2 by displaying the device-side code C1 on the screen, and is configured to include an information processing device 11 consisting of a personal computer or the like, and an information code reader 12 that optically reads information codes such as barcodes and QR codes (registered trademark). The information processing device 11 may correspond to an example of a "device-side display unit" on which the device-side code C1 is displayed.

[0018] The device-side code C1 is generated by the information processing device 11 of the information reading device 10 so as to record the survey ID and other information for obtaining the input screen information when the information for displaying the input screen S displayed on the mobile terminal 20 to enable input of survey answers is considered as input screen information. The survey ID may correspond to an example of "request identification information" for identifying a predetermined request.

[0019] In this embodiment, the input screen information consists of input item name information Sa relating to the names of input items on the input screen S, and input screen format information Sb for displaying the input screen S with the input information other than the input item name information Sa. Therefore, a screen using only the input screen format information Sb does not even allow the user to understand what the survey is about. On the other hand, by placing the input item name information Sa, which functions as a query parameter, in a predetermined position on the screen using the input screen format information Sb, the input screen S is displayed, resulting in a display state where the user can understand what items the survey is about and how to answer them.

[0020] The device code C1 stores the survey ID, URL information for obtaining the corresponding input screen format information Sb from the cloud server 2, and input item name information Sa corresponding to the survey ID. Therefore, when the mobile terminal 20 reads the device code C1, it obtains input screen information based on the input screen format information Sb obtained from the cloud server 2 using the read survey ID and URL information, and the input item name information Sa read from the device code C1, and displays the input screen S based on this input screen information.

[0021] Furthermore, while the input screen format information Sb is managed and made downloadable on cloud server 2, the input screen format information Sb itself is not confidential, therefore there is no risk of information leakage.

[0022] The information code reader 12 is a stationary optical information reading terminal with a reading port 12a formed on its upper surface. It is configured such that when an information code is captured through the reading port 12a, a known decoding process is performed on the captured image, and the read information is output to the information processing device 11. Therefore, when the terminal-side code C2 displayed on the screen of the mobile terminal 20 is held over the reading port 12a, the input information read from the captured terminal-side code C2 is output to the information processing device 11.

[0023] The mobile terminal 20 is a typical smartphone or tablet, and as shown in Figure 2, it includes a control unit 21 consisting of a CPU, a storage unit 22 consisting of semiconductor memory, an imaging unit 23 configured as a camera, a touch panel display unit 24 whose display content is controlled by the control unit 21, an operation unit 25 that outputs operation signals to the control unit 21 in response to touch operations and key operations on the touch panel, and a communication unit 26 that performs processing for connecting to external devices such as a cloud server 2 via the internet N.

[0024] In this configuration, the mobile terminal 20 can read the device-side code C1 through input information encoding processing performed by the control unit 21, which displays the input screen S. When the user inputs an answer using the input screen S, the terminal-side code C2 is generated and displayed on the display unit 24.

[0025] The following details the input information encoding process performed by the control unit 21 of the mobile terminal 20 when a user answers a questionnaire, referring to the flowchart shown in Figure 3. When the control unit 21 starts the input information coding process, the imaging unit 23 becomes ready to capture the information code, etc. (S101 in Figure 3), and processing is performed to decode the captured information code (S103). Subsequently, in the determination process shown in step S105, it is determined whether or not the device-side code C1 has been successfully decoded.

[0026] When a user points their mobile terminal 20 towards the display screen of the information reading device 10, the device-side code C1 displayed on the screen is captured, and if the survey ID, URL information, and input item name information Sa are read from the device-side code C1, it is determined that the decoding of the device-side code C1 has been successful (Yes in S105). The control unit 21 and imaging unit 23 that perform the processing of decoding the captured device-side code C1 may correspond to an example of a "terminal-side reading unit".

[0027] Next, the input screen generation process shown in step S107 is performed. In this process, input screen information is obtained and the input screen S is generated based on the input screen format information Sb obtained from the cloud server 2 via the communication unit 26 using URL information etc. read from the device-side code C1, and the read input item name information Sa. Then, the input screen display process shown in step S109 is performed, and the input screen S generated as described above is displayed on the display unit 24 in an operable state. The control unit 21 and communication unit 26 that perform the processing for obtaining input screen information from the cloud server 2 as described above may correspond to an example of a "terminal-side acquisition unit" that obtains input screen information using request identification information.

[0028] Specifically, for example, as illustrated in Figure 4, when input screen format information Sb is obtained from the cloud server 2 and input item name information Sa is read from the device-side code C1, an input screen S as shown in Figure 5 is generated and displayed on the display unit 24. In particular, in the examples of Figures 4 and 5, text input is used for "Name" input and radio buttons are used for "Age" input.

[0029] With the input screen S displayed as shown, when the user performs an input operation on the operation unit 25 to answer the survey and then completes the input operation (Yes in S111), the terminal-side code generation process shown in step S113 is performed. In this process, a terminal-side code C2 is generated so that, in addition to the survey ID, information related to the entered survey answer is recorded as input information. Then, in the terminal-side code display process shown in step S115, the terminal-side code C2 generated as described above is displayed on the display unit 24 (see Figure 1).

[0030] Specifically, for example, if the input screen S shown in Figure 5 is entered as shown in Figure 6, the terminal-side code C2 is generated and displayed on the display unit 24 so that, in addition to the survey ID, "Denso Taro" and "2" are recorded as input information. In particular, in this embodiment, the terminal-side code C2 is generated by encrypting the survey ID and input information in a readable manner using an encryption key that the information code reader 12 has in advance. The display unit 24 on which the terminal-side code C2 is displayed after the input screen S is displayed may correspond to an example of a "terminal-side display unit". Furthermore, the control unit 21 that performs the above-mentioned terminal-side code generation process may correspond to an example of a "terminal-side code generation unit".

[0031] As described above, when the user holds the terminal code C2 displayed on the mobile terminal 20 over the reader 12a of the information code reader 12, the survey ID and input information read from the terminal code C2 are output from the information code reader 12 to the information processing device 11. As a result, the information processing device 11 can collect survey responses from the survey ID and input information.

[0032] For example, if the terminal code C2 generated and displayed from the display state in Figure 6 is read, "Denso Taro" will be collected as the survey response for "Name" and "20s" will be collected for "Age" as the value identified from "2". The survey responses collected in this way can be aggregated by survey ID and managed on higher-level terminals, etc., as illustrated in Figure 7.

[0033] As described above, in the information input system 1 according to this embodiment, the device-side code C1, which is generated by the information reading device 10 as an information code that records the survey ID, URL information, and input item name information Sa, is displayed on the information processing device 11. In the mobile terminal 20, when the survey ID, etc. is read from the device-side code C1, an input screen S based on the input screen information obtained using this survey ID, etc. is displayed on the display unit 24, and then the terminal-side code C2, which is generated according to the input information entered on this input screen S, is displayed on the display unit 24. In the information reading device 10, the input information is read from the terminal-side code C2 displayed on the display unit 24 of the mobile terminal 20 by the information code reader 12.

[0034] As a result, the input information entered by the user in response to a predetermined request is read by the information reading device 10 using the terminal-side code C2, and the input information does not have to be relayed through external devices such as a cloud server, thus reducing the risk of information leakage regarding the input information entered in response to a predetermined request. In particular, the input screen information for displaying the input screen S in response to a predetermined request must be obtained using the survey ID, URL information, and input item name information Sa read from the device-side code C1. Therefore, even if a third party were to illegally obtain the input information from the terminal-side code C2, they would not be able to determine which item the information was entered for unless they could obtain the corresponding input screen information. As mentioned above, if the information entered using a radio button is "2", it would be impossible to determine what that input information "2" means without obtaining the input screen information. Not limited to radio buttons, for example, if the information entered using a checkbox is "1", it would be impossible to determine what that input information "1" means without obtaining the input screen information. Therefore, the risk of information leakage described above can be further reduced.

[0035] In particular, the input screen information consists of input item name information Sa related to the names of input items on the input screen S, and input screen format information Sb for displaying the input screen S excluding this input item name information Sa. The device-side code C1 records the survey ID, URL information, and input item name information Sa. In the input information encoding process performed by the control unit 21 of the mobile terminal 20, the input screen information is obtained based on the input screen format information Sb received from the cloud server 2 using the URL information, etc., and the input item name information Sa read from the device-side code C1.

[0036] As a result, the input screen format information Sb received from cloud server 2 does not include input item name information Sa. Therefore, even if the input screen format information Sb is leaked from cloud server 2, information regarding the names of the input items will not be leaked, further reducing the risk of the above-mentioned information leakage. In addition, even when changing the names of the input items, there is no need to instruct cloud server 2 to change the input screen format information Sb, thus improving the convenience of this system.

[0037] Furthermore, input screen information is not limited to being obtained based on input screen format information received from cloud server 2 using URL information, etc., and input item name information read from device-side code C1. Depending on the level of confidentiality of the input item name information, it may also be obtained directly from cloud server 2 using URL information, etc., without separating the input item name information and the input screen format information. In this case, there is no need to record the input item name information in device-side code C1, so the amount of information recorded in device-side code C1 can be reduced.

[0038] [Second Embodiment] Next, an information input system according to a second embodiment of the present invention will be described with reference to the drawings. In this second embodiment, the predetermined request is a request from the storage facility where the user has deposited their luggage, and the input information entered by the user is distinguished into the user's personal information and luggage information, which is the main difference from the first embodiment. Therefore, components that are substantially the same as those in the first embodiment are denoted by the same reference numerals, and their descriptions are omitted.

[0039] The information input system 1a according to this embodiment is configured such that when a user deposits luggage at a designated storage location, personal information and luggage information are entered as input information into a mobile terminal by the user. The personal information is then stored in the mobile terminal, while the luggage information is read by an information reader using an information code displayed on the mobile terminal. Specifically, as shown in Figures 8 and 9, the information input system 1a is configured to include an information reader 10a managed at the front desk of the hotel where the luggage is deposited, and a mobile terminal 20a used by the customer who is depositing the luggage.

[0040] Luggage checked in at the front desk is stored in an empty space in luggage rack B in a separate room. Each piece of luggage rack B has an information code (hereinafter also referred to as shelf code C3a) with a unique shelf number affixed to it at predetermined intervals. Therefore, if you know the shelf number associated with the storage location of your checked luggage, you can easily find out where in luggage rack B it is stored. The shelf number can be considered an example of "storage location information" that identifies the storage location of luggage.

[0041] The information reading device 10a is configured to include a display terminal 13a on which the device-side code C1a is displayed on the screen, an information processing terminal 14a carried by the staff, and a management terminal 15a that functions as a server.

[0042] The display terminal 13a is placed on the front counter and is configured to generate and display a unique device-side code C1a for luggage management for each customer who deposits luggage. The device-side code C1a stores a customer number to identify the customer and the luggage being deposited, and URL information for accessing the site managed by the management terminal 15a. The display terminal 13a is equipped with an operation unit (not shown in the diagram), and as described later, each time a customer reads the device-side code C1a, a staff member performs a predetermined operation on the operation unit to generate and display the next device-side code C1a with the customer number and URL information. The display terminal 13a is an example of a "device-side code display unit" for displaying the device-side code C1a, and the device-side code C1a for luggage management may be an example of an information code that records request identification information to identify a predetermined request.

[0043] The information processing terminal 14a is a smartphone or tablet with a predetermined application program for managing deposited luggage (hereinafter also referred to as the luggage management app) installed. When a staff member who has launched the luggage management app reads the device code C1a and then reads the shelf code C3a, the information processing terminal 14a processes the customer number read from the device code C1a and the shelf number read from the shelf code C3a to associate them and transmit them to the management terminal 15a. The information processing terminal 14a may correspond to an example of a "device-side acquisition unit" that acquires request identification information and storage location information. The management terminal 15a may correspond to an example of a "device-side storage unit" that stores the request identification information and storage location information in association with luggage information.

[0044] The mobile terminal 20a is a terminal used by customers depositing luggage for input operations, and is configured to have the same functions as the mobile terminal 20 described above. When depositing luggage, the mobile terminal 20a uses URL information read from the device-side code C1a displayed on the display terminal 13a to access a site managed by the management terminal 15a, and an input screen based on a predetermined browser application is displayed on the display unit 24. On this predetermined input screen, the customer inputs personal information such as their name and luggage information such as the number, size, and type of luggage, and the luggage information and the customer number read from the device-side code C1a are associated and transmitted to the management terminal 15a. Meanwhile, the terminal-side code generation process performed by the control unit 21 generates a terminal-side code C2a at any time, which records the personal information entered as described above and the customer number read from the device-side code C1a, and stores it in the storage unit 22. The control unit 21 that performs the above terminal-side code generation process may correspond to an example of a "terminal-side code generation unit".

[0045] With this configuration, when a customer checks in luggage at the front desk, they first use their mobile terminal 20a to read the device-side code C1a from the display terminal 13a (see F11 in Figure 8), and then use the input screen displayed on the display unit 24 to input their personal information and luggage information (see F12 in Figure 8). After receiving the luggage from the customer (see F13 in Figure 8), the staff member uses their information processing terminal 14a to read the device-side code C1a from the display terminal 13a (see F14 in Figure 8), then stores the luggage in an empty space on luggage rack B (see F15 in Figure 8), and then reads the rack code C3a closest to the storage location (see F16 in Figure 8). As a result, the mobile terminal 20a generates a terminal-side code C2a containing the personal information and customer number, which is then stored in the storage unit 22. At the management terminal 15a, the package information and customer number received from the mobile terminal 20a (see F17 in Figure 8) and the shelf number and customer number received from the information processing terminal 14a (see F18 in Figure 8) are associated and registered in the database for managing stored packages.

[0046] Next, we will explain the process of receiving your package, referring to Figure 9. The mobile terminal 20a is configured such that when the device-side code C1a is read while the terminal-side code C2a is stored in the memory unit 22, the terminal-side code C2a is displayed on the screen.

[0047] Therefore, when a customer comes to pick up their package, they perform an operation to read the device-side code C1a on the display terminal 13a using their mobile terminal 20a (see F21 in Figure 9), and the terminal-side code C2a is displayed on the screen (see F22 in Figure 9). In other words, the terminal-side code C2a is displayed on the screen at the time of package pickup.

[0048] When the package management application is launched, the information processing terminal 14a reads personal information and customer number from the terminal-side code C2a, requests the management terminal 15a to transmit the shelf number and package information associated with the customer number (see F24 in Figure 9). When the package information and shelf number are received from the management terminal 15a in response to this request (see F25 in Figure 9), the package information, shelf number, and personal information are displayed on the screen. The information processing terminal 14a is an example of a "device-side reading unit" that reads requested identification information and personal information from the terminal-side code C2a, and can also be an example of a "device-side display unit" that displays package information, storage location information, and personal information.

[0049] Therefore, when a staff member reads the terminal code C2a presented by the customer using the information processing terminal 14a (see F23 in Figure 9), the customer's personal information, such as their name, as well as the shelf number and luggage information, are displayed on the screen (see F26 in Figure 9). This allows the staff member to easily find the luggage stored by the customer from luggage rack B based on the shelf number and luggage information (see F27 in Figure 9), and to provide courteous service by calling the customer by name when handing over the luggage (see F28 in Figure 9).

[0050] As described above, in the information input system 1a according to this embodiment, the device-side code C1a is displayed on the display terminal 13a by the information reading device 10a. On the mobile terminal 20a, an input screen based on URL information etc. read from the device-side code C1a is displayed on the display unit 24. When personal information and package information are entered using this input screen, a terminal-side code C2a is generated so that the customer number and personal information are recorded. On the information reading device 10a, the customer number and shelf number acquired by the information processing terminal 14a are associated with the package information and stored in the database of the management terminal 15a. Then, when the customer number and personal information are read by the information processing terminal 14a from the terminal-side code C2a displayed on the display unit 24 of the mobile terminal 20a at the time of package receipt, the package information, shelf number, and personal information stored in the management terminal 15a in association with this customer number are displayed on the display screen of the information processing terminal 14a.

[0051] As a result, personal information entered by customers when depositing luggage is not stored on the management terminal 15a, thus reducing the risk of information leakage regarding the entered personal information. On the other hand, luggage information and storage location information are stored in association with the customer number on the management terminal 15a of the information reading device 10a. Therefore, when a customer presents the terminal code C2a to the staff at the luggage storage location, they can easily see the luggage information and shelf number displayed on the information processing terminal 14a, along with the personal information, by reading the terminal code C2a. This not only makes it easy to confirm the storage location of the luggage, but also allows staff to call the customer by name instead of just a call number when picking up the luggage, enabling more courteous customer service.

[0052] In addition, when personal information and package information are entered into the mobile terminal 20a, the terminal-side code C2a may be immediately generated and stored in the storage unit 22, or the information for generating the terminal-side code C2a may be temporarily stored in the storage unit 22 and generated at the timing when the terminal-side code C2a is displayed (the timing when the device-side code C1a is read).

[0053] In particular, when the terminal code C2a is generated at the time the device code C1a is read, personal information and luggage information can be read from the storage unit 22 using the browser saving function of the mobile terminal 20a. That is, since the URL read from the device code C1a is the same when luggage is deposited and when luggage is picked up, the personal information and luggage information entered using the browser application when luggage is deposited are automatically read from the storage unit 22 using the same browser application executed when luggage is picked up. By generating a terminal code C2a that records the personal information and luggage information retrieved from the storage unit 22 in this way and displaying it on the screen, luggage can be easily identified.

[0054] The present invention is not limited to the embodiments described above, and may be further embodied as follows, for example. (1) The invention of the information input system 1 according to the first embodiment described above is not limited to being used in the questionnaire tabulation system described above, but may also be used in a system in which other confidential information to be kept secret that is entered into a mobile terminal is read by an information reading device using an information code displayed on the mobile terminal, for example, in a system in which input information corresponding to the application content is read by an information reading device using an information code displayed on the mobile terminal in relation to the digitization of application documents. Specifically, for example, in relation to an application for issuance of a resident certificate, when a mobile terminal 20 that has read the device-side code C1 posted at the reception or on the homepage displays the input screen S for the application for issuance of a resident certificate, it is possible to obtain input screen information for displaying the input screen S based on the input screen format information Sb received from the cloud server 2 and the input item name information Sa read from the device-side code C1, using the URL information etc. read from the device-side code C1. Even in this way, the input information is not relayed through external devices such as a cloud server, and a third party cannot obtain the input screen information corresponding to the input information, so the risk of information leakage regarding the input information can be reduced.

[0055] (2) The invention of the information input system 1a according to the second embodiment described above is not limited to being used in a system for storing luggage at the front desk of the hotel described above, but may also be used in a system for storing luggage at other luggage storage locations.

[0056] 1,1a... Information input system 2…Cloud Server 10,10a... Information reading device 11…Information processing device (device-side display unit) 12…Information code reader (device-side reading unit) 13a…Display terminal (device-side code display unit) 14a... Information processing terminal (device-side acquisition unit, device-side reading unit, device-side display unit) 15a...Management terminal (device-side storage unit) 20,20a… Mobile devices 21...Control Unit (Terminal-side reading unit, Terminal-side acquisition unit, Terminal-side code generation unit) 23…Imaging unit (terminal-side reading unit) 24…Display unit (terminal-side display unit) 25...Operation unit 26... Communications section (terminal-side data acquisition section) C1, C1a... Device-side codes C2, C2a... Terminal-side codes C3...Shelf code S... Input screen Sa... Input field name information Sb... Input screen format information

Claims

1. A mobile device in which the user inputs information in response to a predetermined request, An information reading device that reads input information entered by the user from the mobile terminal, An information input system comprising, A device-side code, generated as an information code recording request identification information for identifying the predetermined request, is displayed on the information reading device, and a terminal-side code, generated as an information code recording the input information to be read by the information reading device, is displayed on the mobile terminal. The aforementioned mobile terminal is A terminal-side reading unit reads the request identification information from the device-side code, A terminal-side acquisition unit that acquires input screen information for displaying an input screen for the input information corresponding to the predetermined request, using the request identification information, An operating unit that is operated when inputting the input information to the input screen, A terminal-side display unit displays the input screen based on the input screen information acquired by the terminal-side acquisition unit, and displays the terminal-side code according to the input information entered using the operation unit. A terminal code generation unit generates the terminal code displayed by the terminal display unit so that the input information is recorded, Equipped with, The aforementioned information reading device is A device-side display unit that displays the aforementioned device-side code, A device-side reading unit reads the input information from the terminal-side code displayed on the terminal-side display unit, An information input system characterized by having the following features.

2. The aforementioned input screen information consists of input item name information relating to the names of the input items on the input screen, and input screen format information for displaying the input screen excluding the input item name information. In addition to the request identification information, the device-side code records URL information and the input item name information. The information input system according to claim 1, characterized in that the terminal-side acquisition unit acquires the input screen information based on the input screen format information received from an external device using the URL information and the input item name information read from the device-side code by the terminal-side reading unit.

3. A mobile device in which the user inputs information in response to a predetermined request, An information reading device that reads input information entered by the user from the mobile terminal, An information input system comprising, A device-side code, generated as an information code recording request identification information for identifying the predetermined request, is presented by the information reading device, and a terminal-side code, generated as an information code recording the input information to be read by the information reading device, is displayed on the mobile terminal. The aforementioned request is a request from the storage facility where the user has deposited their luggage, The input information is distinguished into the user's personal information and package information. The aforementioned mobile terminal is A terminal-side reading unit reads the request identification information from the device-side code, A terminal-side display unit displays an input screen based on the request identification information read by the terminal-side reading unit, and displays the terminal-side code at a predetermined timing. An operating unit that is operated when inputting the input information using the input screen, A transmission unit that associates the package information entered on the input screen with the requested identification information and transmits it to the information reading device, A terminal code generation unit generates the terminal code displayed by the terminal display unit so that the requested identification information and the personal information are recorded on it. Equipped with, The aforementioned information reading device is A device-side code display unit for displaying the aforementioned device-side code, A device-side acquisition unit that acquires the aforementioned request identification information and storage location information that identifies the storage location of the aforementioned package, A device-side storage unit stores the request identification information and the storage location information acquired by the device-side acquisition unit in association with the package information received from the mobile terminal along with the same request identification information. A device-side reading unit reads the request identification information and the personal information from the terminal-side code displayed on the terminal-side display unit, A device-side display unit that displays the luggage information and storage location information and personal information stored in the device-side storage unit in association with the request identification information read by the device-side reading unit, An information input system characterized by having the following features.

Images