Evaluation device, evaluation method, and program
Patent Information
- Application Number
- JP2022098785
- Authority / Receiving Office
- JP · JP
- Patent Type
- Patents
- Current Assignee / Owner
- Filing Date
- 2022-06-20
- Publication Date
- 2026-09-17
- Estimated Expiration
- 2042-06-20
AI Technical Summary
【0013】 本発明の構成によれば、複数の作業者の全部又は一部に提示した質問に対する作業者の回答に基づいて、複数の作業者が集合して行う業務遂行に関する前記評価を示す集合·業務遂行評価値と、前記複数の作業者が分散して行う業務遂行に関する前記評価を示す分散·業務遂行評価値と、前記複数の作業者が集合して行う前記作業者同士の関係構築に関する前記評価を示す集合·関係構築評価値と、前記複数の作業者が分散して行う前記作業者同士の関係構築に関する前記評価を示す分散·関係構築評価値を含む評価値を算出して提示する。これにより、本発明では組織における従業員の働き方を評価することができる。
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Abstract
Description
[[Technical Field]]
[0001] The present invention relates to an evaluation apparatus, an evaluation method, and a program, and specifically relates to an evaluation apparatus, an evaluation method, and a program capable of evaluating the way employees work in an organization. [[Background Art]]
[0002] Conventionally, as an apparatus that supports office design by an information processing system, for example, an automatic design providing system for office layouts disclosed in Patent Document 1 is known. The technology of Patent Document 1 automatically designs an office layout in a system management server connected to a customer terminal via a network when request information regarding a layout is input from the customer terminal. [[Prior Art Literature]] [[Patent Literature]]
[0003] [[Patent Document 1]] Japanese Unexamined Patent Publication No. 2000-236647 [[Summary of the Invention]] [[Problem to be Solved by the Invention]]
[0004] In recent years, ways of working in companies have changed. For example, in conventional companies, desks, chairs, and other fixtures used by each employee were fixedly allocated in offices and other facilities, but in recent years, facilities are sometimes designed as so-called free spaces, which allow employees and other workers who come to work to freely decide where in the facility they will perform their work.
[0005] In addition, in order to respond to the spread of infectious diseases, natural disasters, and other circumstances, so-called telework, in which employees perform work using network-connected computers from their homes or satellite offices, has also come to be recognized as one mode of work.
[0006] Therefore, in designing offices and other facilities today, it is necessary to evaluate how workers currently perform their tasks, that is, to assess the working style within the company, rather than simply relying on customer requests as in conventional methods. This evaluation of working styles is important information for considering the appropriateness of office design, and there has been a need to effectively support this evaluation through information systems.
[0007] In view of the above problems, the present invention aims to provide an evaluation device, an evaluation method, and a program that can evaluate the working style of employees in an organization. [Means for solving the problem]
[0008] An evaluation device according to the present invention, made to solve the aforementioned problems, is an evaluation device that outputs an evaluation of an organization to which multiple workers belong, comprising: a question presentation unit that presents multiple questions to all or some of the multiple workers; an evaluation unit that calculates an evaluation value indicating the evaluation of the organization based on the workers' answers to the presented questions; and an evaluation presentation unit that presents the calculated evaluation value, wherein the evaluation value includes: a collective work performance evaluation value indicating the evaluation of the work performance performed by the multiple workers collectively; a distributed work performance evaluation value indicating the evaluation of the work performance performed by the multiple workers dispersedly; a collective relationship building evaluation value indicating the evaluation of the relationship building among the multiple workers collectively; and a distributed relationship building evaluation value indicating the evaluation of the relationship building among the multiple workers dispersedly. The aforementioned multiple questions are questions for obtaining the answers to calculate the collective task performance evaluation value, which relate to task performance performed by the multiple workers as a group; questions for obtaining the answers to calculate the distributed task performance evaluation value, which relate to task performance performed by the multiple workers as a group; questions for obtaining the answers to calculate the collective relationship building evaluation value, which relate to relationship building among the multiple workers as a group; and questions for obtaining the answers to calculate the distributed relationship building evaluation value, which relate to the multiple workers as a group Each of the following includes questions concerning the building of relationships among the workers, the collective work performance evaluation value is a value that indicates the number and / or frequency of workers performing work collectively in the organization, the dispersed work performance evaluation value is a value that indicates the number and / or frequency of workers performing work dispersedly in the organization, the collective relationship building evaluation value is a value that indicates the number and / or frequency of workers building relationships collectively in the organization, and the dispersed relationship building evaluation value is a value that indicates the number and / or frequency of workers building relationships dispersedly in the organization. It is characterized by the following.
[0009] The evaluation device according to the present invention may further include a time allocation evaluation value that indicates the time allocation when the multiple workers gather together.
[0010] The evaluation device according to the present invention may include questions regarding the allocation of time when the multiple workers gather together.
[0011] The evaluation device according to the present invention may further include an area calculation unit that calculates a recommended area for equipment in the organization's facilities based on the time allocation.
[0012] The evaluation method according to the present invention, which was developed to solve the aforementioned problems, is an evaluation method that uses a computer to output an evaluation of an organization to which multiple workers belong, and comprises: a question presentation step of presenting multiple questions to all or some of the multiple workers; an evaluation step of calculating an evaluation value indicating the evaluation of the organization based on the workers' answers to the presented questions; and an evaluation presentation step of presenting the calculated evaluation value, wherein the evaluation value includes: a collective work performance evaluation value indicating the evaluation of the work performance performed by the multiple workers collectively; a distributed work performance evaluation value indicating the evaluation of the work performance performed by the multiple workers in a dispersed manner; a collective relationship building evaluation value indicating the evaluation of the relationship building among the multiple workers collectively; and a distributed relationship building evaluation value indicating the evaluation of the relationship building among the multiple workers in a dispersed manner. The aforementioned multiple questions are questions for obtaining the answers to calculate the collective task performance evaluation value, which relate to task performance performed by the multiple workers as a group; questions for obtaining the answers to calculate the distributed task performance evaluation value, which relate to task performance performed by the multiple workers as a group; questions for obtaining the answers to calculate the collective relationship building evaluation value, which relate to relationship building among the multiple workers as a group; and questions for obtaining the answers to calculate the distributed relationship building evaluation value, which relate to the multiple workers as a group Each of the following includes questions concerning the building of relationships among the workers, the collective work performance evaluation value is a value that indicates the number and / or frequency of workers performing work collectively in the organization, the dispersed work performance evaluation value is a value that indicates the number and / or frequency of workers performing work dispersedly in the organization, the collective relationship building evaluation value is a value that indicates the number and / or frequency of workers building relationships collectively in the organization, and the dispersed relationship building evaluation value is a value that indicates the number and / or frequency of workers building relationships dispersedly in the organization. It is characterized by the following. [Effects of the Invention]
[0013] According to the configuration of the present invention, based on the workers' answers to questions presented to all or some of the workers, an evaluation value is calculated and presented that includes a collective task performance evaluation value indicating the evaluation of task performance performed by the workers as a group, a distributed task performance evaluation value indicating the evaluation of task performance performed by the workers in a dispersed manner, a collective relationship building evaluation value indicating the evaluation of relationship building among the workers as a group, and a distributed relationship building evaluation value indicating the evaluation of relationship building among the workers in a dispersed manner. In this way, the present invention can evaluate the way employees work within an organization. [Brief explanation of the drawing]
[0014] [Figure 1] This figure shows the configuration of an evaluation device according to one embodiment of the present invention. [Figure 2] This figure shows the configuration of the first evaluation screen in an evaluation device according to an example of the same embodiment. [Figure 3] This figure shows the configuration of the second evaluation screen in an evaluation device according to one example of the same embodiment. [Figure 4] This figure shows the relationship between the input and output of the recommended area calculation process for equipment in an evaluation device according to an example of the same embodiment. [Figure 5] This figure shows an example of the configuration of the evaluation device according to one embodiment of the same example. [Modes for carrying out the invention]
[0015] Hereinafter, examples of embodiments of the present invention will be described with reference to the drawings. Figure 1 is a diagram showing the configuration of an evaluation device 1 according to an example of an embodiment of the present invention. The evaluation device 1 according to this example is a device used in companies and other organizations to evaluate the working styles of employees and other workers belonging to the organization, and as shown in Figure 1, it comprises a question presentation unit 11, an evaluation unit 12, an evaluation presentation unit 13, an area calculation unit 14, and a database 15.
[0016] The question presentation unit 11 presents multiple questions to all or some of the multiple workers. In this example, the evaluation device 1 is connected to the worker terminal 2 used by the workers via a network 4, as will be described later. The question presentation unit 11 retrieves questions from the database 15, which will be described later, and presents the questions to the workers using the worker terminal 2 by displaying them on the display device 21 of the worker terminal 2. The workers to whom questions are presented may be all of the workers belonging to the organization, or some of them. When presenting questions to some of the workers, the method for selecting the workers to whom the questions are presented may also be any known method. For example, workers to whom questions are presented may be randomly selected from all employees, or workers may be selected based on past answer rates to questions or other information.
[0017] The evaluation unit 12 calculates an evaluation value indicating an organizational evaluation based on the worker's response to the question presented by the question presentation unit 11. As described above, in an example of the present embodiment, the question presentation unit 11 presents a question to an employee by displaying the question on the display device 21 of the worker terminal 2. When the employee who has been presented with the question operates the worker terminal 2 and answers the question via the input device 22, the evaluation apparatus 1 receives the answer and records it in the database 15. The evaluation unit 12 calculates an evaluation value indicating an organizational evaluation based on the answers recorded in the database 15. Note that the timing at which the evaluation unit 12 calculates the evaluation value may be set arbitrarily; however, in an example of the present embodiment, the question presentation unit 11 is configured to set a response deadline when presenting a question, the evaluation unit 12 calculates the evaluation value at the timing after the response deadline has passed, and the calculated evaluation value is stored in the database 15.
[0018] The evaluation presentation unit 13 presents the evaluation value calculated by the evaluation unit 12. The evaluation apparatus 1 according to an example of the present embodiment is communicably connected, via the network 4, to an evaluation viewer terminal 3 used by an administrator as described later. The evaluation presentation unit 13 acquires the evaluation value calculated by the evaluation unit 12 from a database 15 to be described later, and presents the evaluation value by displaying it on the display unit 31 of the evaluation viewer terminal 3.
[0019] The area calculation unit 14 calculates a recommended area for equipment in an organization's facility based on work style evaluation values, included in the evaluation values calculated by the evaluation unit 12, that indicate time allocation when a plurality of workers gather and when they are dispersed, respectively. In an example of the present embodiment, the evaluation value calculated by the aforementioned evaluation unit 12 includes a time allocation evaluation value that indicates a worker's time allocation in an office or other facility. The area calculation unit 14 calculates a recommended area for rooms, sections, furniture and other equipment in the facility based on the time allocation evaluation value.
[0020] The database 15 is a database that stores information necessary for the functions of the evaluation device 1. In an example of the present embodiment, an RDBMS (Relational Database Management System) is constructed in the evaluation device 1, and the RDBMS is used as the database 15. The specific configuration of the database 15 may be arbitrarily selected. For example, instead of the RDBMS, a part of an area of an HDD or other storage device included in the evaluation device 1 may be used as the database 15.
[0021] In an example of the present embodiment, the evaluation device 1 is configured using a computer for server use. A program that causes a computer to function as an evaluation device is recorded in an HDD (Hard Disk Drive) or other storage device of the computer, the program is loaded into a memory of the computer and executed by a CPU (Central Processing Unit), thereby causing the computer to function as the evaluation device 1 according to the example of the present embodiment. In an example of the present embodiment, the aforementioned question presentation unit 11, evaluation unit 12, evaluation presentation unit 13, and area calculation unit 14 are configured by software.
[0022] As described above, although the evaluation device 1 in the example of the present embodiment is configured using a computer for server use, any known computer may be arbitrarily selected as the computer used as the evaluation device 1. For example, if the performance required for the evaluation device 1 is satisfied, a general personal computer instead of a server-use computer may be used to configure the evaluation device 1.
[0023] Furthermore, in the example of the present embodiment, the evaluation device 1 is configured using one computer, but the evaluation device 1 may be configured using two or more computers. For example, the evaluation device 1 may be configured as an application server including the question presentation unit 11, the evaluation unit 12, the evaluation presentation unit 13, and the area calculation unit 14, and a database server including the database 15, where each is configured using one or more computers.
[0024] The evaluation device 1 is connected to the worker terminal 2 and the evaluation viewer terminal 3 via the network 4, enabling communication between them.
[0025] The worker terminal 2 is a terminal used by the worker. As described above, the evaluation device 1 in this example presents questions to all or some of the employees and evaluates the organization based on the employees' answers to those questions. The questions are presented to the employees by the question presentation unit 11 of the evaluation device 1 displaying the questions on the display or other display unit 21 of the worker terminal 2. The worker terminal 2 is also equipped with a mouse, keyboard, touch panel, microphone or other input unit 22, and the worker uses this input unit 22 to input their answers to the questions.
[0026] The worker terminal 2 may be configured using a well-known computer, for example, a stationary personal computer, or a smartphone or tablet computer owned by the worker. The number of workers may be equal to the number of worker terminals 2, or multiple workers may share one or more worker terminals 2. The method of presenting questions on the display unit 21 and the method of inputting answers may also be arbitrarily selected. For example, the evaluation device 1 may be configured as a web application server, and the worker terminal 2 may be configured to access a predetermined URL (Uniform Resource Locator) from the web browser equipped with it, or an application program that communicates with the evaluation device 1 using a predetermined communication protocol may be pre-installed on the worker terminal 2, and the worker terminal 2 may execute the application program to present questions and receive answers from the evaluation device 1.
[0027] The evaluation viewer terminal 3 is a terminal used by the evaluation viewer. As described above, in this example of the embodiment, the evaluation device 1 calculates an evaluation value indicating the evaluation of the organization using the evaluation unit 12, and presents the calculated evaluation value using the evaluation presentation unit 13. The evaluation presentation unit 13 presents the evaluation of the organization by displaying the evaluation value on the display unit 31 of the evaluation viewer terminal 3. Furthermore, the evaluation viewer may be some or all of the workers, or a person other than the workers. For example, in the evaluation device 1, worker privileges and / or evaluation viewer privileges may be granted to each employee or other person belonging to the organization, with employees granted worker privileges being designated as workers and employees granted evaluation viewer privileges being designated as evaluation viewers.
[0028] The evaluation viewer terminal 3 may be configured with a well-known computer, similar to the worker terminal 2, and the method for displaying the evaluation values on the display device 31 may also be arbitrarily selected using a well-known method, similar to the worker terminal 2. The evaluator terminal 3 and the worker terminal 2 may be the same computer, or they may be configured with different computers. For example, when granting worker privileges and evaluation viewer privileges to employees of an organization as described above, a program may be run on any computer that functions as employee terminal 2 when used by an employee with worker privileges, and as evaluation viewer terminal 3 when used by an employee with evaluator privileges, thereby configuring the computer to function as worker terminal 2 and / or evaluation viewer terminal 3.
[0029] In one example of this embodiment, as described above, the evaluation device 1 is connected to the worker terminal 2 and the evaluation viewer terminal 3 via the network 4 so as to be able to communicate. The specific configuration of the network 4 may be a well-known computer network, for example, the so-called Internet or other wide-area network may be used as network 4. If the evaluation device 1, worker terminal 2 and evaluation viewer terminal 3 are installed in an office or other facility, a LAN (Local Area Network) may be used instead of a wide-area network, and if some or all of them are installed in a remote location, a VPN (Virtual Private Network) built on the wide-area network may be used.
[0030] The above describes the configuration of the evaluation device 1 in one example of this embodiment. Next, the evaluation in this example of this embodiment will be described.
[0031] As described above, in this example of the embodiment, the evaluation value calculated by the evaluation unit 12 of the evaluation device 1 is presented by being displayed on the display unit 31 of the evaluation viewer terminal 3 by the evaluation presentation unit 13. Also, as described above, the evaluation device 1 in this example of the embodiment is an evaluation device that outputs an evaluation of an organization to which multiple workers belong, and in this example of the embodiment, it is a device that calculates and presents an evaluation value of the work style of multiple employees and other workers in a company or other organization. The evaluation value in this example of the embodiment includes a first evaluation value that represents the work style of the workers in the organization as the weight of predetermined work style types, and a second evaluation value that represents the time allocation of work in an office or other facility.
[0032] Figure 2 shows the configuration of the first evaluation screen W1 displayed on the display device 31 of the evaluation viewer terminal 3 by the evaluation presentation unit 13 of the evaluation device 1 in an example of this embodiment. The first evaluation screen W1 in this example of this embodiment is a screen that presents the first evaluation value mentioned above.
[0033] As shown in Figure 2, the first evaluation screen W1 displays the number of people W12a and the frequency W12b for each of the coordinate system W11 and the first quadrant W113 to the fourth quadrant W116 composed of the coordinate system W11.
[0034] As described above, the evaluation value calculated by the evaluation device 1 in this example includes a first evaluation value that represents the working style of workers in the organization as a proportion of predetermined working style types. In this example, the predetermined working style types are configured to be represented by the first quadrant W113 to the fourth quadrant W116 of the coordinate system W11.
[0035] Coordinate system W11 is a two-dimensional coordinate system composed of a first coordinate axis W111 and a second coordinate axis W112. In one example of this embodiment, the first coordinate axis W111 is a coordinate axis in which one side represents a group of workers and the other side represents a dispersed group of workers. For example, a group is defined as a case where multiple workers gather in an office or other location to perform work, while a dispersed group is defined as a case where workers are dispersed to satellite offices, homes, etc. The second coordinate axis W112 is a coordinate axis in which one side represents the execution of an organization's work and the other side represents the building of relationships between workers. For example, an execution of work is defined as an action that contributes to the execution of an organization's work, such as directly performing the organization's work or attending meetings about the work, while building relationships is defined as an action that does not directly perform work but contributes to the formation of an organization that performs work, such as personnel interviews, casual conversations with project members, and recreation.
[0036] The coordinate system W11, composed of the first coordinate axis W111 and the second coordinate axis W112, has the following characteristics: the first quadrant W113 represents collective work performance, where workers gather in an office or other facility to perform their duties; the second quadrant W114 represents distributed work performance, where workers are dispersed to satellite offices, homes, etc. to perform their duties; the third quadrant W115 represents distributed relationship building, where workers are dispersed to build relationships with each other; and the fourth quadrant W116 represents collective relationship building, where workers gather to build relationships with each other. In one example of this embodiment, as an evaluation of the organization, a first evaluation value is calculated and presented that indicates which of the predetermined work performance types shown in the first quadrant W113 to the fourth quadrant W116 each worker places more emphasis on. In this example, the first evaluation screen W1 represents the different work styles in the first quadrant W113 to the fourth quadrant W116 as "working steadily in the office," "working steadily remotely," "working remotely with friends and family," and "working with friends and family in the office."
[0037] In the coordinate system W11, in each of the first quadrants W113 to the fourth quadrant W116, the number of people W12a and the frequency W12b are displayed as evaluation values W12 for the work style type shown in each quadrant. As described above, in this example of the embodiment, the evaluation unit 12 of the evaluation device 1 calculates evaluation values based on the answers of multiple workers to questions. From the answer of one worker, it is determined which of the work style types shown in the first quadrant W113 to the fourth quadrant W116 the worker's work style falls under, and the evaluation value calculated by counting the number of people corresponding to each work style type is the number of people W12a. In addition, the value calculated as the ratio of the number of people W12a in each quadrant to the total number of people is the frequency W12b. In one example of this embodiment, the evaluation value W12 in the first quadrant W113 is a collective task performance evaluation value indicating an evaluation of task performance carried out by multiple workers working together in an organization; the evaluation value W12 in the second quadrant W114 is a distributed task performance evaluation value indicating an evaluation of task performance carried out by multiple workers working separately in an organization; the evaluation value W12 in the third quadrant W115 is a distributed relationship building evaluation value indicating an evaluation of relationship building among multiple workers working separately in an organization; and the evaluation value W12 in the fourth quadrant W116 is a collective relationship building evaluation value indicating an evaluation of relationship building among multiple workers working together in an organization.
[0038] In the coordinate system W11, the specific gravity W13 is displayed in each of the first quadrants W113 to the fourth quadrant W116. The specific gravity W13 consists of the current specific gravity, which is shown by a solid line, and the desired specific gravity, which is shown by a dashed line, which is the specific gravity the worker desires. The specific gravity W13 illustrates the number of people W12a and / or frequency W12b included in the aforementioned evaluation value W12 as an area.
[0039] Furthermore, outside of the number of people W12a and frequency W12b that constitute the aforementioned first evaluation value W12, the organizational performance W14 is displayed for each type of work style represented by the first quadrant W113 to the fourth quadrant W116.
[0040] Figure 3 shows the configuration of the second evaluation screen W2 in an example of this embodiment. The second evaluation screen W2 in an example of this embodiment calculates the second evaluation value mentioned above, that is, the way a worker works within an organization, as the time allocation of the worker in the office or other facilities. As shown in Figure 3, the second evaluation screen W2 has a screen configuration in which, for each of the work style types W21a to W21d, the second evaluation value includes the number of days worked W22, the time spent at the office W23, and the time allocation W24.
[0041] Work style categories W21a to W21d correspond to the work style categories shown in quadrants W113 to W116 of the first evaluation screen W1 mentioned above, and consist of a name and number of people representing each work style category. The number of people is the same value as the number of people W12 in the first evaluation screen W1 mentioned above, and is calculated by determining which of the work style categories W21a to W21d each worker who answered the aforementioned question belongs to, and then counting the number of people determined for each work style category.
[0042] The number of days worked (W22) is calculated as the weekly average of the number of days that workers who are determined to belong to each work style category (W21a to W21d) work in the office or other facilities. The time spent (W23) is calculated as the daily average of the time that workers who are determined to belong to each work style category (W21a to W21d) work in the office or other facilities.
[0043] Time allocation W24 is a graph showing the time allocation of work at the facility for each work style type W21a to W21d, calculated as a ratio. At the bottom of the second evaluation screen W2, the legend W25 shows each of the tasks that make up time allocation W24. In this example, legend W25 consists of desk work W25a, meetings W25b, superior-subordinate interviews W25c, necessary work conversations W25d, casual conversation W25e, refreshment W25f, and working from home / going out W25g. In this example, the time allocation of tasks W25a to W25g is calculated as an evaluation value and shown in the graph. As mentioned above, the second evaluation presentation screen W2 in this example shows the second evaluation value, that is, the evaluation of the time allocation of work performed by workers gathered at the facility. However, it may also calculate the time allocation of work performed by workers dispersed to their homes, satellite offices, etc.
[0044] This concludes the explanation of the evaluation display screen in this example. Next, the calculation of the recommended area in this example will be explained. As mentioned above, the evaluation device 1 in this example includes an area calculation unit 14 that calculates the recommended area of rooms, sections, and other facilities in an office or other facility based on the calculated evaluation value.
[0045] Figure 4 shows the input / output relationship of the area calculation unit 14 in an example of this embodiment. In this example of this embodiment, as described above, the time allocation of the worker within the facility is calculated as an evaluation value. As shown in Figure 4, the area calculation unit 14 takes one or more of the following as input values for the tasks to which time will be allocated: desk work D1, concentrated work D2, meetings D3, conversations necessary for work D4, meetings between superiors and subordinates D5, casual conversation D6, and refreshment D7. It then calculates the recommended area for each of the rooms, areas, and other facilities that make up the facility: free address A1, concentrated space A2, web conferencing space A3, discussion space A4, one-on-one space A5, casual conversation space A6, and meeting space A7. The calculation method can be arbitrarily selected. For example, the ratio of the total time for each type of time allocation that is the input value may be determined for each facility, and the recommended area for each facility may be calculated based on that ratio and the total area of the facility. In this example, desk work D1 and focused work D2 correspond to desk work W25a in the second evaluation screen W2 described above, and meetings D3 to refresh D7 correspond to meetings W25b to refresh W25f in the second evaluation screen W2 described above. Also, in this example, for each task, meeting D3, conversation necessary for work D4, superior-subordinate interview D5, and casual conversation D6, the time spent on the task and the time spent when some or all participants were online, i.e., participating in a distributed manner, are treated as separate input values. However, it is possible to arbitrarily choose whether to treat tasks performed in a facility and tasks performed in a distributed manner as the same input value or as separate input values. Furthermore, as in this example, the time spent performing tasks in a distributed manner may be treated as a separate input value for some of the input values.
[0046] Next, the structure of the questions in an example of this embodiment will be described. Figure 5 is a diagram showing an example of the structure of the questions that the question presentation unit 11 presents to the worker in an example of this embodiment. In this example of this embodiment, the questions are stored in the database 15 of the evaluation device 1. As shown in Figure 5, each question consists of a question number Q11, a classification Q12, a related indicator Q13, a question statement Q14, and an answer method Q15. In addition, in this example of this embodiment, it is configured so that two or more questions can be linked to one question group Q2. The question group Q2 includes a group question statement Q21. In this example of this embodiment, it is configured so that both cases are permitted: one question may be linked to any question group Q2, and one may not be linked to any question group Q2.
[0047] The questions are configured to include questions that require answers to be used as input values for calculations by the evaluation unit 12 mentioned above. In one example of this embodiment, the questions are configured to include questions concerning the execution of tasks performed by multiple workers gathered at a facility, questions concerning the execution of tasks performed by multiple workers dispersed, questions concerning the building of relationships among multiple workers dispersed, and questions concerning the building of relationships among multiple workers gathered together. For each of the work style types shown in the first quadrant W113 to the fourth quadrant W116 mentioned above, the questions require answers in the form of time allocation, number of days, percentage, or other formats.
[0048] As described above, the evaluation unit 14 in this example calculates an evaluation value indicating the organization's evaluation based on the answers to the questions. The questions in the above example are questions to obtain answers that will be input values for calculating the first evaluation value described above. Based on the answers to the questions, the evaluation unit 14 determines which of the above-mentioned work style types—group work execution, distributed work execution, distributed relationship building, and group relationship building—the worker who gave the answer belongs to, and calculates the number and frequency of workers belonging to each work style type as the first evaluation value.
[0049] Furthermore, in one example of this embodiment, the questions are configured to include questions regarding the time allocation when multiple workers gather at a facility and when they are dispersed. For example, for one or more of the aforementioned desk work W25a to work from home / outside W25g, the questions include those asking for the time allocated when workers gather at a facility to perform that type of work and when workers are dispersed to perform that type of work.
[0050] As described above, in this example of the embodiment, a second evaluation value is included as an evaluation value indicating the evaluation of the organization, which is expressed as the time allocation of work in the worker's office or other facilities. The questions in the above example are questions to obtain answers that will be input values for calculating the second evaluation value. In the evaluation unit 14 of the evaluation device 1 in this example of the embodiment, the ratio of time allocation for each work style described above is calculated as the second evaluation value based on the answers to the questions, i.e., the time allocation for each task.
[0051] Furthermore, in one example of this embodiment, questions that ask about the same content are configured to include questions about the worker's current situation and questions about the worker's wishes. For example, regarding the proportion of work performed in a distributed manner, it includes questions asking about the worker's current situation and questions asking about the worker's wishes. The questions about the current situation and wishes may be configured as a single question asking about the current situation and wishes, or a question group G2 containing two or more questions may be configured to ask about the current situation and wishes.
[0052] As described above, in the first evaluation presentation screen W1 in this example, the specific gravity W13 of the worker's current and desired values is displayed for each quadrant W113 to W116. The questions in the above example are questions to obtain answers that will be input values for calculating the specific gravity W13.
[0053] In this example, the structure of the questions may be arbitrarily changed, and a question concerning one perspective may also serve as a question concerning another perspective. For example, the aforementioned desk work W25a is either a group work performance as shown in the first quadrant W111, or a distributed work performance as shown in the second quadrant W112, in terms of work style type. The question asking about the time allocation for desk work W25a, when working together at a facility and when working distributed at home or elsewhere, may be structured as a question that considers time allocation as one perspective, as well as a question that asks which work style type the work belongs to.
[0054] Furthermore, the questions may be configured to include questions that calculate other values in addition to questions that serve as input values for calculating the aforementioned evaluation values. For example, in one example of this embodiment, the performance W14 for each work style type is displayed on the first evaluation screen W1 described above, but the system may be configured to include questions that estimate the performance of the workers in order to calculate the performance W14. After determining which work style type each worker who has answered the questions belongs to, the system may be configured to calculate the total performance of the workers corresponding to each work style type and display it as the performance W14. In one example of this embodiment, the recommended area for equipment in the organization is calculated as described above, but the recommended area may be calculated as a recommended area based on the current evaluation of the organization and a recommended area for optimizing work efficiency as the organization's performance based on the performance W14.
[0055] This concludes the description of one example of this embodiment. However, the embodiments of the present invention are not limited to this. For example, in the example of this embodiment, the evaluation device 1 uses a company as the organization and employees as the workers, but the target of evaluation as an organization is not limited to a company, but may be a non-profit organization, an educational institution, or other organization, or a part of a company, such as any department, may be used as the organization. Furthermore, the subjects treated as workers are not limited to regular employees, but may include contract employees and other personnel.
[0056] Other specific configurations are not limited to this embodiment, and various modifications are possible without departing from the spirit of the present invention. [Explanation of symbols]
[0057] 1. Evaluation device 11 Question presentation section 12 Evaluation Department 13 Evaluation Presentation Section 14 Area calculation part 15 Databases 2. Worker terminal 21 Display device 22 Input devices 3. Evaluation Viewer Terminal 31 Display device 4 Network
Claims
1. An evaluation device that outputs an evaluation of an organization to which multiple workers belong, A question presentation unit that presents multiple questions to all or some of the aforementioned multiple workers, An evaluation unit calculates an evaluation value indicating the evaluation of the organization based on the worker's answers to the questions presented above, An evaluation display unit that presents the calculated evaluation value, Equipped with, The aforementioned evaluation value is, The collective task performance evaluation value, which indicates the evaluation of the task performance carried out by the aforementioned multiple workers working together, The distributed work performance evaluation value, which indicates the evaluation of the work performed by the aforementioned multiple workers in a distributed manner, The collective relationship building evaluation value indicates the evaluation of the relationship building among the aforementioned workers when the aforementioned multiple workers gather together, The distribution and relationship building evaluation value indicates the evaluation of the relationship building among the aforementioned workers, which is carried out by the aforementioned multiple workers in a distributed manner, Includes, The aforementioned questions are, Questions for obtaining the aforementioned answer to calculate the aforementioned collective / task performance evaluation value, including questions concerning the performance of tasks carried out by the multiple workers working together, Questions for obtaining the aforementioned answer to calculate the aforementioned distributed work performance evaluation value, including questions concerning the performance of tasks carried out by multiple workers in a distributed manner, Questions for obtaining the answer to calculate the aforementioned set and relationship building evaluation value, including questions concerning relationship building among the multiple workers performed by the multiple workers together, Questions for obtaining the aforementioned answer to calculate the aforementioned distribution and relationship building evaluation value, including questions concerning relationship building among the multiple workers performed in a distributed manner, Each of the following is included, The aforementioned collective work performance evaluation value is a value that indicates the number and / or frequency of workers who perform tasks collectively within the organization. The aforementioned distribution and work performance evaluation value is a value that indicates the number and / or frequency of workers performing tasks in a distributed manner within the organization. The aforementioned group and relationship building evaluation value is a value that indicates the number and / or frequency of workers who gather and build relationships within the organization. The aforementioned distribution and relationship-building evaluation value is a value that indicates the number and / or frequency of the workers who build relationships in a distributed manner within the organization. Evaluation device.
2. The aforementioned evaluation value is further, The evaluation device according to claim 1, which includes a time allocation evaluation value indicating the time allocation when the aforementioned multiple workers gather together.
3. The evaluation apparatus according to claim 2, wherein the aforementioned multiple questions include questions relating to the time allocation when the aforementioned multiple workers gather together.
4. The evaluation device according to claim 2, further comprising an area calculation unit that calculates a recommended area for equipment in the organization's facilities based on the time allocation.
5. A program that causes a computer to function as an evaluation device according to any of claims 1 to 4.
6. An evaluation method that uses a computer to output an evaluation of an organization to which multiple workers belong, A question presentation step in which multiple questions are presented to all or some of the aforementioned multiple workers, An evaluation step which involves calculating an evaluation value that indicates the evaluation of the organization based on the worker's answers to the questions presented above, An evaluation presentation step in which the calculated evaluation value is presented, Equipped with, The aforementioned evaluation value is, The collective task performance evaluation value, which indicates the evaluation of the task performance carried out by the aforementioned multiple workers working together, The distributed work performance evaluation value, which indicates the evaluation of the work performed by the aforementioned multiple workers in a distributed manner, The collective relationship building evaluation value indicates the evaluation of the relationship building among the aforementioned workers when the aforementioned multiple workers gather together, The distribution and relationship building evaluation value indicates the evaluation of the relationship building among the aforementioned workers, which is carried out by the aforementioned multiple workers in a distributed manner, Includes, The aforementioned questions are, Questions for obtaining the aforementioned answer to calculate the aforementioned collective / task performance evaluation value, including questions concerning the performance of tasks carried out by the multiple workers working together, Questions for obtaining the aforementioned answer to calculate the aforementioned distributed work performance evaluation value, including questions concerning the performance of tasks carried out by multiple workers in a distributed manner, Questions for obtaining the answer to calculate the aforementioned set and relationship building evaluation value, including questions concerning relationship building among the multiple workers performed by the multiple workers together, Questions for obtaining the aforementioned answer to calculate the aforementioned distribution and relationship building evaluation value, including questions concerning relationship building among the multiple workers performed in a distributed manner, Each of the following is included, The aforementioned collective work performance evaluation value is a value that indicates the number and / or frequency of workers who perform tasks collectively within the organization. The aforementioned distribution and work performance evaluation value is a value that indicates the number and / or frequency of workers performing tasks in a distributed manner within the organization. The aforementioned group and relationship building evaluation value is a value that indicates the number and / or frequency of workers who gather and build relationships within the organization. The aforementioned distribution and relationship-building evaluation value is a value that indicates the number and / or frequency of the workers who build relationships in a distributed manner within the organization. Evaluation method.
Citation Information
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