Deposit and withdrawal device and program

Abstract

To provide a deposit and withdrawal device and a program capable of switching the content displayed on a display unit according to the usage environment.SOLUTION: A deposit and withdrawal device provided with a display device for displaying information to an operator, accepting monetary deposits, storing deposited money in a storage compartment, and withdrawing money from the storage compartment includes a display control unit for switching the display content of the display device into at least any of two display modes including a first display mode and a second display mode, allowing the display device to display information indicating the device's status for store clerks in the first display mode, and allowing the display device to display information for customers in the second display mode.SELECTED DRAWING: Figure 12

Description

Technical Field

[0001] Embodiments of the present invention relate to a deposit and withdrawal device and a program. Background Art

[0002] Conventionally, in stores such as convenience stores and supermarkets, deposit and withdrawal devices such as automatic change dispensers that automatically perform cash deposit and withdrawal in conjunction with sales data processing devices such as POS (Point Of Sale) terminals have been used.

[0003] Furthermore, as device configurations related to sales data processing, in addition to the type in which product registration and checkout are performed by the operation of a store clerk, there are also types that are operated by customers themselves. For example, there exists a configuration called semi-self-checkout, in which a store clerk performs product registration using a registration device, and the customer himself / herself performs checkout for the registered products by operating a checkout device, and a configuration called full-self-checkout, in which the customer himself / herself performs both product registration and checkout. The deposit and withdrawal device performs deposit of product payment and withdrawal of change by interlocking with a sales data processing device (or checkout device) that performs checkout processing.

[0004] The above-described deposit and withdrawal device is generally provided with a display for displaying the status of the device itself and the like. For example, when the number of a specific denomination among the plurality of denominations stored in the deposit and withdrawal device falls below a lower threshold and enters a near-empty state, the deposit and withdrawal device displays that replenishment is required, and when the number of the specific denomination exceeds an upper threshold, it displays that collection is required. In addition, the deposit and withdrawal device displays the stock amount of each denomination stored in the device itself in accordance with an operation, and displays the error content and release procedure when an error such as a jam occurs. A store clerk can efficiently manage the deposit and withdrawal device by performing replenishment and collection of denominations, error clearing, and the like based on the information displayed on the display.

[0005] Incidentally, the information displayed on the cash deposit / withdrawal device is intended for the staff managing the device, not for the customer (end user). However, in the semi-self-service and fully self-service configurations mentioned above, customers may see the display on the cash deposit / withdrawal device. Therefore, there is a need for technology that can display information on the cash deposit / withdrawal device that is tailored to the operator. [Overview of the Initiative] [Problems that the invention aims to solve]

[0006] The problem that the embodiments of the present invention aim to solve is to provide a deposit / withdrawal device and program that can switch the content displayed on the display unit according to the usage environment. [Means for solving the problem]

[0007] The deposit and withdrawal device of the embodiment includes a display device that displays information for the operator, accepts deposits of money, stores the deposited money in a storage compartment, and withdraws money from the storage compartment, and includes a display control unit that switches the display content of the display device to one of at least two display modes, including a first display mode and a second display mode, and in the first display mode, causes the display device to display information indicating the status of the device for the store clerk, and in the second display mode, causes the display device to display information for the customer. The display control unit, when the amount of money stored in the storage unit is insufficient or excessive, and when no deposit or withdrawal processing is being performed, in the first display mode, displays information on the display device indicating that the amount is insufficient or excessive, and in the second display mode, displays on the display device that it is in standby mode. ru. [Brief explanation of the drawing]

[0008] [Figure 1] Figure 1 shows an example of a sales data processing system including a coin deposit / withdrawal device according to an embodiment. [Figure 2] Figure 2 is a perspective view showing an example of the appearance of a coin deposit and withdrawal machine. [Figure 3] Figure 3 is a plan view showing an example of the internal configuration of a coin deposit and withdrawal device. [Figure 4] Figure 4 shows an example of the appearance of the control panel and display panel. [Figure 5]Figure 5 shows an example of a key operation unit. [Figure 6] Figure 6 shows an example of the hardware configuration related to the control system of a coin deposit and withdrawal device. [Figure 7] Figure 7 shows an example of the functional configuration of a coin deposit and withdrawal device. [Figure 8] Figure 8 shows an example of a screen displayed by the display control unit. [Figure 9] Figure 9 shows an example of a screen that the display control unit displays on the display unit. [Figure 10] Figure 10 shows an example of a screen that the display control unit displays on the display unit. [Figure 11] Figure 11 shows an example of a screen that the display control unit displays on the display unit. [Figure 12] Figure 12 is a flowchart showing an example of the process performed by a coin deposit and withdrawal machine. [Modes for carrying out the invention]

[0009] The embodiments of the deposit / withdrawal device and program will be described in detail below with reference to the attached drawings. This embodiment exemplifies a coin deposit / withdrawal device connected to a sales data processing device such as a POS terminal. The embodiments described below are just one example of the deposit / withdrawal device and program, and do not limit their configuration or specifications.

[0010] Figure 1 shows an example of a sales data processing system including a coin deposit / withdrawal device according to this embodiment. The sales data processing device 10 is, for example, a sales data processing device such as a POS terminal. The sales data processing device 10 may be, for example, a stationary sales data processing device, or a portable sales data processing device (information processing device) such as a smartphone or tablet terminal.

[0011] The sales data processing device 10 is installed in the store and performs sales data processing related to commercial transactions of goods (or services) purchased by customers. Sales data processing includes, for example, registration processing to register goods sold in the store and accounting processing to account for the registered goods.

[0012] The sales data processing device 10 performs a registration process to store (register) and retain information about the products purchased by the customer in a storage medium. In addition, in response to an operation that instructs the end of the registration process or the start of accounting (hereinafter also referred to as a closing operation), the sales data processing device 10 calculates the total amount of products registered up to that point and performs an accounting process to settle the accounting with the payment amount to be paid by the purchaser.

[0013] The sales data processing device 10 is connected to the coin deposit / withdrawal device 20 via wired or wireless means so that it can communicate with it. Alternatively, the sales data processing device 10 and the coin deposit / withdrawal device 20 may be connected via equipment such as an I / O box or a communication device.

[0014] The coin deposit and withdrawal device 20 is an example of a deposit and withdrawal device. The coin deposit and withdrawal device 20 works in cooperation with the sales data processing device 10 to deposit and withdraw cash (coins) for settlements. Specifically, the coin deposit and withdrawal device 20 sorts the coins paid by the operator for goods, etc., by denomination and stores them, and dispenses the coins to be given as change.

[0015] Although not shown in the diagram, the sales data processing device 10 may further include a banknote deposit and withdrawal device for depositing and withdrawing banknotes.

[0016] Figure 2 is a perspective view showing an example of the external appearance of the coin deposit and withdrawal device 20 according to this embodiment. Figure 3 is a plan view showing an example of the internal configuration of the coin deposit and withdrawal device 20. The coin deposit and withdrawal device 20 comprises a receiving unit 21, an identification unit 22, a storage unit 23, a transport unit 24, a reject unit 25, a dispensing unit 26, an operation unit 28, a display unit 29, and a key operation unit 30.

[0017] The receiving portion 21 has a coin insertion slot 211 open to the outside, receives coins through the coin insertion slot 211, and takes the coins into the interior. The identification portion 22 identifies whether the coins received by the receiving portion 21 are genuine or counterfeit / normal. The storage portion 23 stores coins that the identification portion 22 has determined to be normal. The conveyance portion 24 conveys coins from the receiving portion 21 through the identification portion 22 to the storage portion 23. The rejection portion 25 removes coins that the identification portion 22 has determined to be abnormal from the conveyance portion 24. The removed coins fall into a drawer 251 (see FIG. 2) that can be freely pulled out from the front of the apparatus. The dispensing portion 26 dispenses coins as change from the storage portion 23 to the outside.

[0018] The conveyance portion 24 includes a conveyance surface 241 and a conveyance belt 242. The conveyance surface 241 is a flat surface of a metal plate and supports coins from the lower surface. The conveyance belt 242 is an endless belt, which is stretched with a predetermined tension by a pair of pulleys (not shown), disposed on the conveyance surface 241, and rotates when one of the pulleys is driven. The conveyance belt 242 rotates in contact with the upper surface of the coin on the conveyance surface 241, thereby sliding the coin along the conveyance surface 241 and conveying the coin to the storage portion 23.

[0019] Further, the coin depositing and dispensing apparatus 20 includes a coin sorting portion 27. The coin sorting portion 27 has six sorting holes for respective denominations, which have different hole sizes ranging from a sorting hole for 1-yen coins to a sorting hole for 500-yen coins. Only 1-yen coins can fall through the sorting hole for 1-yen coins, and other coins pass over the upper part of the sorting hole. Similarly, in the coin sorting portion 27, for example from the right side toward the left side, there are formed: a hole through which 1-yen coins fall, a hole through which 50-yen coins fall, a hole through which 5-yen coins fall, a hole through which 100-yen coins fall, a hole through which 10-yen coins fall, and a hole through which 500-yen coins fall. Coins conveyed by the conveyance belt 242 are sorted by denomination by this coin sorting portion 27 and stored in the storage portion 23.

[0020] Figure 4 shows an example of the external appearance of the operation unit 28 and the display unit 29. The operation unit 28 is equipped with one or more operators (buttons) 281 that accept user input. For example, the operation unit 28 may have operators that accept function selection, operators that accept operations to display the current inventory, operators for resetting the device, and operators that accept instructions to execute the selected function.

[0021] The display unit 29 is a display device such as an LCD (light-emitting diode). The display unit 29 displays various information under the control of the control unit 40, which will be described later. The key operation unit 30 accepts operation by key keys. The lower part around the display unit 29 indicates the display position guideline 291 for the indicator of the amount of each denomination of coins in stock.

[0022] Figure 5 shows an example of the key operation unit 30. As shown in Figure 5, the key operation unit 30 has a keyhole 31 for inserting the key K. The key operation unit 30 can be switched to one of three operating modes: "registration," "management," or "maintenance," by inserting the key K into the keyhole 31 and turning the key K. The key K can be inserted into and removed from the keyhole 31 when in the "registration" position.

[0023] "Registration" is an operating mode for processing transactions in cooperation with a sales data processing device (not shown). When this operating mode "Registration" is set, the coin deposit / withdrawal device 20 operates in either an employee operation mode, where an employee operates the coin deposit / withdrawal device 20, or a customer operation mode, where a customer operates the coin deposit / withdrawal device 20.

[0024] Furthermore, when the key K is set to "registered" (hereinafter also referred to as "normal operation"), it is preferable to set whether the coin deposit / withdrawal device 20 operates in the employee operation mode or the customer operation mode according to the system configuration and operating environment (hereinafter referred to as the "usage environment") in which the coin deposit / withdrawal device 20 is used. For example, in an environment where the coin deposit / withdrawal device 20 is operated by an employee, it is preferable to set the normal operation mode to the employee operation mode. Also, for example, in an environment where the coin deposit / withdrawal device 20 is operated by a customer, it is preferable to set the normal operation mode to the customer operation mode. It is also possible to set the normal operation mode arbitrarily. Furthermore, the normal operation mode is stored as setting information in the storage unit 44 (see Figure 6), which will be described later.

[0025] "Management" is the operating mode for collecting coins stored in the coin deposit / withdrawal device 20 (hereinafter also referred to as management mode). "Maintenance" is the operating mode for performing maintenance work on the coin deposit / withdrawal device 20 (hereinafter also referred to as maintenance mode). The management mode and maintenance mode can be switched by a store employee or other person who possesses the key K. In other words, in management mode and maintenance mode, the coin deposit / withdrawal device 20 is operated by a store employee.

[0026] Figure 6 shows an example of the hardware configuration related to the control system of the coin deposit and withdrawal device 20. As shown in Figure 6, the coin deposit and withdrawal device 20 includes the aforementioned operation unit 28, display unit 29, key operation unit 30, etc., as well as a CPU (Central Processing Unit) 41, ROM (Read Only Memory) 42, RAM (Random Access Memory) 43, storage unit 44, and communication unit 45, etc.

[0027] The CPU 41 is an example of a processor that comprehensively controls the operation of the coin deposit / withdrawal machine 20. The ROM 42 stores various programs. The RAM 43 is a workspace for displaying programs and various data.

[0028] The CPU 41, ROM 42, and RAM 43 are connected via a bus or the like to form a control unit 40 of the computer configuration. In the control unit 40, the CPU 41 operates according to a program stored in the ROM 42 or memory unit 44 and loaded into the RAM 43, thereby executing various processes.

[0029] The memory unit 44 has a storage medium such as flash memory and maintains its contents even when the power is cut off. The memory unit 44 stores programs that the CPU 41 can execute and various setting information. For example, the programs include programs for realizing the functional configuration described later. For example, the setting information holds the settings related to the operating mode during normal operation as described above. Also, for example, the setting information holds the lower limit threshold and upper limit threshold, the standard number of stored bills, etc., related to the number of bills of each denomination stored in the storage unit 23. Here, the lower limit threshold is the number of bills that triggers a notification of insufficient stock, and the upper limit threshold is the number of bills that triggers a notification of excess stock. The standard number of stored bills is, for example, the number set within the range between the lower limit threshold and the upper limit threshold.

[0030] Furthermore, the memory unit 44 stores display information, which contains information such as messages to be displayed on the display unit 29. The display information stores, for example, display information corresponding to various states of the coin deposit / withdrawal device 20, separately for each operating mode, such as the employee operation mode and the customer operation mode.

[0031] The communication unit 45 is a wired or wireless communication interface. The communication unit 45 communicates with the sales data processing device 10.

[0032] Figure 7 shows an example of the functional configuration of the coin deposit and withdrawal device 20. As shown in Figure 7, the control unit 40 of the coin deposit and withdrawal device 20 has a functional configuration comprising a deposit and withdrawal processing unit 401, a mode switching unit 402, and a display control unit 403.

[0033] The functional configuration of the coin deposit and withdrawal device 20 is a software configuration realized by the processor of the coin deposit and withdrawal device 20 operating according to a program stored in ROM or a memory unit, but is not limited to this. For example, some or all of the functional configuration of the coin deposit and withdrawal device 20 may be realized by hardware such as a dedicated circuit.

[0034] The deposit and withdrawal processing unit 401 performs various deposit and withdrawal processes. For example, in cooperation with the sales data processing unit 10, the deposit and withdrawal processing unit 401 performs payment amount deposit processing to deposit the payment amount paid by the customer, and change withdrawal processing to withdraw the difference as change if the payment amount exceeds the price of the goods. The deposit and withdrawal processing unit 401 also performs reserve deposit processing to deposit the reserve fund for change, and collection processing to withdraw money to collect money from the storage unit 23, etc.

[0035] Furthermore, the deposit and withdrawal processing unit 401 switches the deposit and withdrawal processing to be executed according to the operating mode of the coin deposit and withdrawal device 20. For example, when the coin deposit and withdrawal device 20 is operating in employee operation mode or customer operation mode, the deposit and withdrawal processing unit 401 executes payment amount deposit processing and change dispensing processing. Also, for example, when the coin deposit and withdrawal device 20 is operating in management mode, the deposit and withdrawal processing unit 401 executes reserve deposit processing and collection processing.

[0036] The mode switching unit 402 performs the process of switching the operating mode of the coin deposit and withdrawal device 20. Specifically, the mode switching unit 402 switches the operating mode of the coin deposit and withdrawal device 20 in response to key key operation on the key key operation unit 30.

[0037] For example, when the key operation unit 30 is in the normal operation state of "Registration", the mode switching unit 402 operates the coin deposit / withdrawal device 20 in a preset store clerk operation mode or customer operation mode. For example, when the key operation unit 30 is switched to "Management" by the key key K, the mode switching unit 402 operates the coin deposit / withdrawal device 20 in management mode. For example, when the key operation unit 30 is switched to "Maintenance" by the key key K, the mode switching unit 402 operates the coin deposit / withdrawal device 20 in maintenance mode.

[0038] Furthermore, switching the operating mode is not limited to operations on the key operation unit 30. For example, the mode switching unit 402 may switch the operating mode of the coin deposit / withdrawal device 20 in response to instructions from the sales data processing device 10. Alternatively, for example, the mode switching unit 402 may switch the operating mode of the coin deposit / withdrawal device 20 in response to operations via the operation unit 28. However, while the coin deposit / withdrawal device 20 is operating in customer operation mode, it is preferable for the mode switching unit 402 to disable the operation unit 28 or disable operations related to mode switching via the operation unit 28 in order to prevent the coin deposit / withdrawal device 20 from being operated unintentionally.

[0039] The display control unit 403 controls the display unit 29 to display various information on the display unit 29. Furthermore, the display control unit 403 works in cooperation with the mode switching unit 402 to display information on the display unit 29 corresponding to the operating mode of the coin deposit / withdrawal device 20. The following describes examples of screens displayed on the display unit 29 by the display control unit 403. In this embodiment, the display control unit 403 is described as performing the display processing on the display unit 29; however, in implementation, the display processing on the display unit 29 may be primarily performed by other processing units (functional units), such as the mode switching unit 402.

[0040] Figures 8 to 11 show examples of screens that the display control unit 403 displays on the display unit 29.

[0041] (Displaying "Waiting") Figure 8 shows examples of screens displayed while the coin deposit / withdrawal device 20 is in standby mode. Figure 8(a) shows an example screen in employee operation mode, and Figure 8(b) shows an example screen in customer operation mode. Here, "while the coin deposit / withdrawal device 20 is in standby mode" means that the coin deposit / withdrawal device 20 is waiting for instructions from the sales data processing device 10.

[0042] When operating in employee operation mode, the display control unit 403, while the coin deposit / dispensing device 20 is in standby mode, displays a screen on the display unit 29 showing the amount of each type of coin stored in the storage unit 23, as shown in Figure 8(a). In the illustrated example, the amount is shown as a graph.

[0043] In other words, the display control unit 403 displays the internal status of the coin deposit and withdrawal device 20 on the display unit 29, which relates to the maintenance and management of the coin deposit and withdrawal device 20. In this case, the store clerk operating the coin deposit and withdrawal device 20 can easily check the status of the coins stored in the coin deposit and withdrawal device 20 by looking at the screen displayed on the display unit 29.

[0044] On the other hand, when operating in customer operation mode, the display control unit 403 displays a screen on the display unit 29 indicating that the coin deposit / withdrawal device 20 is in standby mode, as shown in Figure 8(b).

[0045] For example, if the screen shown in Figure 8(a) is displayed on the display unit 29 in customer operation mode, it would be unnecessary information for the customer operating the coin deposit / withdrawal device 20, potentially hindering operation by causing confusion about what to do. Therefore, when the coin deposit / withdrawal device 20 is operating in customer operation mode, the display control unit 403 displays information on the display unit 29 that indicates the status of the coin deposit / withdrawal device 20, which is useful for the customer when operating the coin deposit / withdrawal device 20, rather than displaying information related to the maintenance and management of the coin deposit / withdrawal device 20.

[0046] (Indication that replenishment or recall is in progress) Furthermore, while the coin deposit / withdrawal device 20 is in standby mode, if the amount of a particular denomination of coins is below a lower threshold, the display control unit 403 may display the screen shown in Figure 9 on the display unit 29 instead of the screen shown in Figure 8(a).

[0047] Figure 9 shows an example of a screen displayed when the amount of a particular denomination of coins falls below a lower threshold. As shown in Figure 9, the denomination that has fallen below the lower threshold (e.g., 100 yen coins) and the number of coins needed to bring the total to a predetermined level (e.g., 10 coins) are displayed. In other words, the display control unit 403 displays information related to the maintenance and management of the coin deposit and withdrawal device 20 on the display unit 29. In this case, the store clerk operating the coin deposit and withdrawal device 20 can easily confirm the denomination that has fallen below the lower threshold and the number of coins that need to be replenished by looking at the screen displayed on the display unit 29.

[0048] Furthermore, while the coin deposit / withdrawal device 20 is in standby mode, even if the amount of a specific denomination of coins is below the lower threshold, if the coin deposit / withdrawal device 20 is operating in customer operation mode, the display control unit 403 will display the screen shown in Figure 8(b) on the display unit 29, rather than the screen shown in Figure 9.

[0049] Furthermore, if the amount of a particular denomination of coins exceeds an upper threshold while the coin deposit / withdrawal device 20 is in standby mode, the display control unit 403 may display the screen shown in Figure 10 on the display unit 29 instead of the screen shown in Figure 8(a).

[0050] Figure 10 shows an example of a screen displayed when the amount of a particular denomination of coins is below an upper threshold. As shown in Figure 10, it displays an example showing the denomination that has exceeded the upper threshold (for example, 500 yen coins) and the number of coins that need to be collected to reach a predetermined number (for example, 100 coins). In other words, the display control unit 403 displays information related to the maintenance and management of the coin deposit and withdrawal device 20 on the display unit 29. In this case, the store clerk operating the coin deposit and withdrawal device 20 can easily confirm the denomination that has exceeded the upper threshold and the number of coins that need to be collected by looking at the screen displayed on the display unit 29.

[0051] Furthermore, while the coin deposit / withdrawal device 20 is in standby mode, even if the amount of a specific denomination exceeds the upper threshold, if the coin deposit / withdrawal device 20 is operating in customer operation mode, the display control unit 403 will display the screen shown in Figure 8(b) on the display unit 29, rather than the screen shown in Figure 10.

[0052] Here, the control unit 40 of the coin deposit / dispensing device 20 preferably acts as another functional unit (notification unit) of the above-mentioned functional unit, notifying the sales data processing device 10 of any surplus or deficit in the coin balance. Specifically, for example, when the balance of a particular denomination is below a lower threshold, the control unit 40 (notification unit) notifies the sales data processing device 10 of the denomination that is insufficient and the number of coins to be replenished. Also, when the balance of a particular denomination exceeds an upper threshold, the control unit 40 (notification unit) notifies the sales data processing device 10 of the excess denomination and the number of coins to be collected.

[0053] (Error message displayed) If an error such as a coin jam occurs in the coin deposit / discharge device 20 while it is in operation, the display control unit 403 displays a screen on the display unit 29 showing the details of the error and how to deal with it. In this case as well, the display control unit 403 switches the content displayed on the display unit 29 depending on whether it is in employee operation mode or customer operation mode.

[0054] For example, if an error such as a coin jam occurs in the coin deposit / withdrawal device 20 operating in employee operation mode, the display control unit 403 displays the screen shown in Figure 11(a) on the display unit 29. In other words, the display control unit 403 displays on the display unit 29 the details of the error that occurred in the coin deposit / withdrawal device 20 and how to deal with it (e.g., reset), which are related to the maintenance and management of the coin deposit / withdrawal device 20. In this case, the employee operating the coin deposit / withdrawal device 20 can easily check the details of the error that occurred in the coin deposit / withdrawal device 20 and how to deal with it by looking at the screen displayed on the display unit 29.

[0055] On the other hand, if an error such as a coin jam occurs in the coin deposit / withdrawal device 20 operating in customer operation mode, the display control unit 403 displays the screen shown in Figure 11(b) on the display unit 29. In other words, the display control unit 403 displays the details of the error that occurred in the coin deposit / withdrawal device 20 and how to deal with it on the display unit 29.

[0056] Here, the countermeasures shown in customer operation mode are requests (instructions) to hand over (inform) the situation to a store employee, such as calling a store employee, and do not require the customer to perform any action themselves. As a result, customers operating the coin deposit / withdrawal device 20 can easily understand the situation and that they should contact a store employee by looking at the screen displayed on the display unit 29. This also avoids the inconvenience of unnecessarily panicking customers using the coin deposit / withdrawal device 20 when an error occurs, and provides customers with useful information on what to do. In this case, a store employee who rushes over after being called by the customer can easily check the details of the error that occurred in the coin deposit / withdrawal device 20 by looking at the screen displayed on the display unit 29.

[0057] The following describes an example of the operation of the coin deposit / withdrawal device 20. Note that the various processes described below are examples, and the order of some processes can be changed, some processes can be omitted, or other processes can be added as appropriate. For example, in the following description, some processes are omitted in order to clearly explain the characteristic operation of this embodiment. For example, if an error occurs, processing to deal with that error may be performed, but such processing is omitted from the description.

[0058] Figure 12 is a flowchart showing an example of the process performed by the coin deposit / withdrawal device 20. It should be assumed that the coin deposit / withdrawal device 20 is in its normal operating mode (employee operation mode or customer operation mode).

[0059] First, the control unit 40 of the coin deposit / withdrawal device 20 determines whether the operation mode set by the key operation unit 30 is "registration," that is, registration mode (step S1). If the operation mode is anything other than registration mode (No in step S1), the control unit 40 does not perform the processing from step S2 onward. If the operation mode is registration mode (Yes in step S1), the control unit 40 determines whether the coin deposit / withdrawal device 20 is in the middle of a deposit or withdrawal process (deposit / withdrawal in progress) (step S2). If a deposit / withdrawal is in progress (Yes in step S2), the control unit 40 changes the display content of the display unit 29 according to the operating status of the coin deposit / withdrawal device 20 (step S3).

[0060] If the coin deposit / withdrawal device 20 is not currently depositing or withdrawing coins in step S2 (No in step S2), the control unit 40 determines whether the coin deposit / withdrawal device 20 is in standby mode, that is, not operating without instructions from the higher-level device (sales data processing device 10) (step S11). If it is in standby mode (Yes in step S11), the control unit 40 determines whether the coin deposit / withdrawal device 20 is in employee operation mode (step S12).

[0061] If the coin deposit / dispensing device 20 is in employee operation mode (Yes in step S12), the control unit 40 displays a graph showing the amount of coins in each denomination on the display unit 29 (step S13).

[0062] If the coin deposit / withdrawal device 20 is not in employee operation mode (i.e., in customer operation mode) (No. in step S12), the control unit 40 causes the display unit 29 to display words such as "Currently Open" (step S14).

[0063] If the coin deposit / dispensing device 20 is not in standby mode in step S11 (No in step S11), the control unit 40 determines whether there is a surplus or shortage in the stock of each denomination (step S21). If there is a surplus or shortage (Yes in step S21), the control unit 40 determines whether the coin deposit / dispensing device 20 is in employee operation mode (step S22).

[0064] If the coin deposit / dispensing device 20 is in employee operation mode (Yes in step S22), the control unit 40 displays the details of the surplus or deficit and the details of how to deal with the surplus or deficit on the display unit 29 (step S23).

[0065] If the coin deposit / withdrawal device 20 is not in employee operation mode (i.e., in customer operation mode) (No. in step S22), the control unit 40 causes the display unit 29 to display words such as "Currently Open" (step S24).

[0066] If there is no shortage or excess in the balance of each denomination in step S21 (No in step S21), the control unit 40 determines whether an error has occurred in the coin deposit / dispensing device 20 (step S31). If an error has occurred (Yes in step S31), the control unit 40 determines whether the coin deposit / dispensing device 20 is in employee operation mode (step S32).

[0067] If the coin deposit / withdrawal device 20 is in employee operation mode (Yes in step S32), the control unit 40 displays the error details and the corresponding action on the display unit 29 (step S33).

[0068] If the coin deposit / withdrawal device 20 is not in employee operation mode (i.e., in customer operation mode) (No. in step S32), the control unit 40 displays a message such as "Please call an employee" on the display unit 29 (step S34).

[0069] If no error has occurred in the coin deposit / withdrawal device 20 in step S31 (No. in step S31), the control unit 40 moves on to another process (step S4).

[0070] As described above, the coin deposit and withdrawal device 20 according to this embodiment allows the content displayed on the display unit to be switched according to the usage environment. In other words, for example, in the mode operated by a store employee, the display is intended for the employee, while in the mode operated by a customer, the display of content that the customer cannot understand is avoided, and if necessary, instructions that the customer can take, such as calling a store employee, can be displayed.

[0071] Furthermore, according to this embodiment, information indicating the status of the deposit and withdrawal device is displayed as information for store staff, and instructions for customers are displayed as information for customers. This makes the display unit 29 that displays information effective in each mode and provides useful information to the operator.

[0072] Furthermore, the embodiments described above can be modified and implemented as appropriate by changing some of the configurations or functions of each of the devices described above.

[0073] The programs executed in each of the above-described embodiments are provided pre-installed in ROM, storage, etc. Alternatively, the programs executed in each of the above-described embodiments may be provided as installable or executable files recorded on a computer-readable recording medium such as a CD-ROM, flexible disk (FD), CD-R, or DVD (Digital Versatile Disk).

[0074] Furthermore, the programs executed by each of the above-described embodiments may be stored on a computer connected to a network such as the Internet and provided by being downloaded via the network. Alternatively, the programs executed by each of the above-described embodiments may be provided or distributed via a network such as the Internet.

[0075] Although embodiments of the present invention have been described above, these embodiments are presented as examples and are not intended to limit the scope of the invention. These novel embodiments and their variations can be implemented in a variety of other forms, and various omissions, substitutions, changes, and combinations can be made without departing from the spirit of the invention. These embodiments and their variations are included in the scope and spirit of the invention, as well as in the claims of the invention and its equivalents. [Explanation of Symbols]

[0076] 10…Sales data processing device, 20... Coin deposit and withdrawal machine, 21... Receiving section, 211... Coin slot 22...Identification section, 23...Storage section, 24...Conveying section, 241...Conveying surface, 242...Conveying belt, 25...Reject section, 26...Dispensing section, 27... Coin sorting department, 28...Operation unit, 29...Display unit (example of a display device), 30...Key operation part, 31...Keyhole, 41...CPU, 42...ROM, 43...RAM, 44...Storage section, 45...Communication section, 40... Control unit, 401... Deposit / Withdrawal Processing Unit, 402... Mode Switching Unit, 403... Display Control Unit. [Prior art documents] [Patent Documents]

[0077] [Patent Document 1] Japanese Patent Publication No. 2018-097419

Claims

1. A deposit and withdrawal device equipped with a display device that displays information for the operator, accepts deposits of money, stores the deposited money in a storage compartment, and withdraws money from the storage compartment, A display control unit switches the display content of the display device to one of at least two display modes, including a first display mode and a second display mode, and in the first display mode, causes the display device to display information indicating the status of the device for store staff, and in the second display mode, causes the display device to display information for customers. Equipped with, The display control unit, when the amount of money stored in the storage unit is insufficient or in excess, and when no deposit or withdrawal processing is being performed, In the first display mode, information indicating an excess or shortage of the inventory is displayed on the display device. In the second display mode, the display device is shown as being in standby mode. Deposit and withdrawal machine.

2. If the amount of money stored in the storage unit is neither insufficient nor excessive and an error has occurred, the display control unit shall, when no deposit or withdrawal processing is being performed, In the first display mode, the display device displays the method of operation to deal with the error. In the second display mode, the display device displays information instructing the user to inform a store employee of the error. The deposit and withdrawal device according to claim 1.

3. A computer in a deposit / withdrawal device that includes a display device for displaying information to the operator, accepts deposits of money, stores the deposited money in a storage compartment, and withdraws money from the storage compartment, A display control unit switches the display content of the display device to one of at least two display modes, including a first display mode and a second display mode, and in the first display mode, causes the display device to display information indicating the status of the device for store staff, and in the second display mode, causes the display device to display information for customers. To make it function as, If the amount of money stored in the aforementioned storage compartment is insufficient or in excess, when no deposit or withdrawal process has been performed, The display control unit, In the first display mode, the display device is configured to display information indicating an excess or shortage of the stock. In the second display mode, the display device is configured to show that it is in standby mode. program.

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