Information processing system, information processing method, and program

Abstract

Provided is an information processing system capable of associating, on the basis of a certificate of a person provided with memory for storing first biological information of the person to which identification information has been allocated, biological information of a different kind from the first biological information with the identification information. An information processing system according to the present disclosure executes a first acquisition process, a second acquisition process, and an association process. The first acquisition process involves acquiring first biological information from a certificate of a person, to which identification information has been allocated and in which the first biological information of the person has been recorded. The second acquisition process involves acquiring second biological information, which is biological information, via a different route from the person. The association process involves associating, with the identification information allocated per certificate, third biological information which is biological information of a different kind from the first biological information and the second biological information of the person when the third biological information is acquired during a period including an acquisition period in which the second biological information corresponding to the first biological information is acquired.

Description

Information processing system, information processing method, program, and server device

[0001] The present disclosure relates to an information processing system, an information processing method, a program, and a server device.

[0002] Patent Document 1 describes a system for issuing an electronic card on which at least the owner's face image and personal identification number are formed on the card surface, and the owner's face image information and voice information are electrically recorded.

[0003] Japanese Patent Application Laid-Open No. 2002-269504

[0004] However, the system described in Patent Document 1 cannot use the information recorded on the issued electronic card to link other types of biometric information of the owner that is not included in the information on the owner to identification information that identifies the owner, such as a personal identification number, and use it.

[0005] The object of the present disclosure is to provide an information processing system, an information processing method, a program, and a server device that are capable of linking a type of biometric information different from the first biometric information of a person to whom identification information has been assigned, to that identification information from a certificate of the person that records the first biometric information of the person.

[0006] The information processing system of the present disclosure executes a first acquisition process for acquiring first biometric information from a certificate of a person that records the first biometric information of a person to whom identification information has been assigned; a second acquisition process for acquiring second biometric information, which is biometric information, from the person via another route; and, if third biometric information, which is a type of biometric information different from the first biometric information and the second biometric information of the person, is acquired during a period that includes an acquisition period in which the second biometric information corresponding to the first biometric information is acquired, a linking process for linking the third biometric information to the identification information assigned to each certificate.

[0007] The information processing method according to the present disclosure is one in which a computer executes a first acquisition process to acquire first biometric information from a certificate of a person that records the first biometric information of the person to whom identification information has been assigned; a second acquisition process to acquire second biometric information, which is biometric information, from the person via another route; and a linking process to link the third biometric information to the identification information (assigned for each certificate) if third biometric information, which is a type of biometric information different from the first biometric information and the second biometric information of the person, is acquired during a period that includes an acquisition period in which the second biometric information corresponding to the first biometric information is acquired.

[0008] A program according to the present disclosure causes a computer to execute the following steps: a first acquisition process for acquiring first biometric information from a certificate of a person having first biometric information of the person assigned identification information, the first biometric information being recorded thereon; a second acquisition process for acquiring second biometric information, which is biometric information, from the person via another route; and, if third biometric information, which is a type of biometric information different from the first biometric information and the second biometric information of the person, is acquired during a period including an acquisition period during which the second biometric information corresponding to the first biometric information is acquired, a linking process for linking the third biometric information to the identification information assigned to the certificate. A server device according to the present disclosure executes the following steps: a first acquisition process for acquiring the first biometric information from a certificate of a person having first biometric information of the person assigned identification information, the second acquisition process for acquiring second biometric information, which is biometric information, from the person via another route; and, if third biometric information, which is a type of biometric information different from the first biometric information and the second biometric information of the person, is acquired during a period including an acquisition period during which the second biometric information corresponding to the first biometric information is acquired, a linking process for linking the third biometric information to the identification information assigned to the certificate.

[0009] According to the present disclosure, it is possible to provide an information processing system, an information processing method, a program, and a server device that are capable of linking a type of biometric information different from first biometric information to identification information of a person to whom identification information has been assigned, from a certificate of a person that records the first biometric information of the person.

[0010] FIG. 1 is a block diagram showing an example configuration of an information processing system according to the present disclosure; FIG. 2 is a flow diagram for explaining an example of an information processing method according to the present disclosure; FIG. 3 is a block diagram showing another example configuration of an information processing system according to the present disclosure; FIG. 4 is a flow diagram for explaining another example of an information processing method according to the present disclosure; FIG. 5 is a flow diagram continuing from FIG. 4; FIG. 6 is a diagram showing an example of a driver's license renewal notice postcard according to the present disclosure; FIG. 7 is a diagram showing an example of a user interface image according to the present disclosure; FIG. 8 is a diagram showing another example of a user interface image according to the present disclosure; FIG. 9 is a diagram showing an example of a hardware configuration of a device according to the present disclosure;

[0011] Hereinafter, embodiments will be described with reference to the drawings. In the embodiments, the same or equivalent elements may be denoted by the same reference numerals, and redundant description will be omitted as appropriate.

[0012] First Embodiment A configuration example of an information processing system 1 will be described with reference to Fig. 1. Fig. 1 is a block diagram showing a configuration example of an information processing system according to the present disclosure.

[0013] As shown in FIG. 1, the information processing system 1 can include a first acquisition processing unit 1a, a second acquisition processing unit 1b, and a linking processing unit 1c.

[0014] The first acquisition processing unit 1a performs a first acquisition process to acquire the first biometric information from a certificate recording the first biometric information of a person to whom identification information has been assigned. This certificate may be, for example, a driver's license, a My Number card under the My Number system, or an insurance card.

[0015] The certificate may include a memory storing first biometric information. The memory may refer to memory in an IC (Integrated Circuit) chip. The first biometric information may include various types of biometric information, such as facial information and iris information, of the certificate owner. The memory may store multiple types of biometric information. Some certificates currently in circulation do not store biometric information in memory. However, even such certificates may be applicable as certificates with memory in the following description if biometric information is stored in memory in the future. The certificate may also be stored in a user's mobile device. Taking a driver's license as an example, the driver's license may be a mobile driver's license (mDL) stored in the user's mobile device.

[0016] The certificate may also have the first biometric information recorded on its surface, for example, by printing it. For example, if the first biometric information is facial information, a facial image, i.e., a facial photograph, may be printed on the surface of the certificate. In this case, the facial image may be acquired by capturing an image using an imaging unit. In this case, identification information may also be printed on the surface of the certificate, and the identification information may be acquired by capturing an image using the imaging unit. As can be seen from this example, the certificate may not have a memory for recording the first biometric information.

[0017] Furthermore, in the case of a driver's license, for example, the identification information can refer to the number of the driver's license. In the case of a My Number card, the identification number can refer to the My Number. In this way, the identification information can be an identification number, etc. The identification number can be a number unique to that person.

[0018] The second acquisition processing unit 1b performs a second acquisition process to acquire second biometric information, which is biometric information, from the person via another route. As will be understood from the description below, the second biometric information is the same type of information as the first biometric information.

[0019] The linking processing unit 1c performs the linking process described below. This linking process is performed when third biometric information, which is a type of biometric information different from the first biometric information and second biometric information of a person, is acquired during a period that includes the acquisition period during which second biometric information corresponding to the first biometric information is acquired. This process links the third biometric information to identification information assigned to each certificate. The first biometric information and second biometric information may be any combination of various personal characteristics, such as face information, iris information, fingerprint information, voiceprint information, auricle information, and behavioral information. The same applies to the third biometric information, except that, as described above, the third biometric information is a type of biometric information different from the first biometric information and second biometric information.

[0020] Furthermore, "acquiring second biometric information corresponding to the first biometric information" can refer to, for example, acquiring second biometric information that matches the first biometric information, or acquiring the second biometric information from a person who can be authenticated as the same person as the person indicated by the first biometric information. Furthermore, the identification information associated with the third biometric information may be acquired from a memory by the first acquisition processing unit 1a. Alternatively, the identification information associated with the third biometric information may be acquired from a server device that manages the identification information in association with the first biometric information.

[0021] Furthermore, the third biometric information may be acquired during a period that includes the acquisition period during which the second biometric information corresponding to the first biometric information is acquired. For example, if the acquisition period is acquisition period A, the third biometric information may also be acquired during periods before and after acquisition period A, and the linking processing unit 1c may link the third biometric information to the identification information. In this case, the linking processing unit 1c may compare the third biometric information from acquisition period A with the third biometric information from the periods before and after it to determine whether the two persons are the same, and link the third biometric information to the identification information, excluding the third biometric information of a person different from the voice information from acquisition period A.

[0022] The information processing system 1 can be configured, for example, as a standalone server device (information processing device). In this case, the server device acquires the first biometric information, the second biometric information, and the third biometric information from a terminal device, such as a smartphone, a mobile personal computer (PC), or a stationary PC, used by the person as a user. A control unit (not shown) of the server device then links the acquired third biometric information with the identification information. This control unit can be realized, for example, by a processor such as a central processing unit (CPU), a working memory, and a non-volatile storage device storing a control program. This program can be a program that causes the processor to function as the first acquisition processing unit 1a, the second acquisition processing unit 1b, and the linking processing unit 1c. Furthermore, this control unit can be configured to include an IC.

[0023] The information processing system 1 can also be configured as a distributed system in which the functions of the server device described above are distributed across multiple server devices. Each server device can include a control unit (not shown) that controls the entire system. Each control unit can include some of the functions of the first acquisition processing unit 1a, the second acquisition processing unit 1b, and the linking processing unit 1c. For example, each server device can be configured such that its control unit cooperates with a communication unit such as a separately provided communication interface to execute some of the processing of the first acquisition processing unit 1a, the second acquisition processing unit 1b, and the linking processing unit 1c. This control unit can be realized, for example, by a processor, working memory, and a non-volatile storage device storing a control program. This program can be a program that causes the CPU to function as part of the first acquisition processing unit 1a, the second acquisition processing unit 1b, and the linking processing unit 1c. Furthermore, this control unit can be configured to include an IC.

[0024] The information processing system 1 can also be configured as a user's terminal device alone. A control unit (not shown) of the terminal device acquires the first biometric information, the second biometric information, and the third biometric information, and links the third biometric information to the identification information. This control unit can be realized, for example, by a processor, a working memory, and a non-volatile storage device storing a control program. This program can be a program that causes the processor to function as the first acquisition processing unit 1a, the second acquisition processing unit 1b, and the linking processing unit 1c. Furthermore, this control unit can be configured to include an IC.

[0025] The information processing system 1 can also be configured as a distributed system in which functions are distributed between a terminal device and a server device. For example, the information processing system 1 can be composed of a terminal device and one or more server devices. The terminal device and each server device can be equipped with a control unit (not shown) that controls the entire system. Each control unit can have some of the functions of the first acquisition processing unit 1a, the second acquisition processing unit 1b, and the linking processing unit 1c. For example, each device can be configured such that its control unit cooperates with a communication unit such as a separately provided communication interface to execute some of the processing of the first acquisition processing unit 1a, the second acquisition processing unit 1b, and the linking processing unit 1c. This control unit can be realized, for example, by a processor, a working memory, and a non-volatile storage device storing a control program. This program can be a program that causes the CPU to function as part of the first acquisition processing unit 1a, the second acquisition processing unit 1b, and the linking processing unit 1c. Furthermore, this control unit can be configured to include an IC.

[0026] Next, a processing example of the information processing system 1 will be described with reference to Fig. 2. Fig. 2 is a flow diagram for describing an example of an information processing method according to the present disclosure.

[0027] First, a computer acquires first biometric information from a certificate of a person to which identification information has been assigned, which records the first biometric information of the person (step S1). This computer serves as the terminal device described above or a server device that acquires the information via the terminal device. Next, the computer acquires second biometric information, which is biometric information, from the person via another route (step S2). This computer also serves as the terminal device described above or a server device that acquires the information via the terminal device.

[0028] Next, if the computer acquires third biometric information of the person during a period that includes the acquisition period during which the computer acquired second biometric information corresponding to the first biometric information, the computer links the third biometric information to the identification information assigned to each certificate (step S3), and terminates the processing.

[0029] According to this embodiment, it is possible to link third biometric information of a type different from the first biometric information to a person's identification information from a certificate of the person that records the first biometric information of the person to whom the identification information is assigned. The third biometric information linked to the identification information in this way can be used in various situations.

[0030] Furthermore, as described above regarding the acquisition period during which the second biometric information corresponding to the first biometric information is acquired, the information processing system 1 can also be configured to perform authentication processing, such as identity authentication processing, based on the first biometric information and the second biometric information. According to this embodiment, such identity authentication processing can prevent spoofing without the need for a monitor, even when linking the third biometric information to identification information. Spoofing here refers to a situation in which a third party impersonating a person acquires the third biometric information after the identity authentication processing, and a different person is linked to the identification information of the person who performed the identity authentication. In other words, according to this embodiment, it is possible to link a person's third biometric information to their identification information after ensuring that the third biometric information is the person's.

[0031] <Embodiment 2> Embodiment 2 will be described, focusing on the differences from embodiment 1. However, in embodiment 2, the various examples and effects described in embodiment 1 can be applied. An example configuration of an information processing system 100 will be described using Fig. 3. Fig. 3 is a block diagram showing another example configuration of an information processing system according to the present disclosure.

[0032] 3, the information processing system 100 can include a terminal device 10 and a management server device (hereinafter referred to as a management server) 20. The terminal device 10 can be connected to the management server 20 via a network N.

[0033] The terminal device 10 is an information processing device such as a smartphone, a mobile PC (Personal Computer), or a fixed PC that is used by a person as a user.

[0034] The management server 20 is a server computer for managing predetermined procedures. The management server 20 can be configured to perform identity authentication processing for the predetermined procedures using third biometric information linked to identification information. Here, the predetermined procedure may be a procedure for renewing a predetermined qualification attested by a certificate. Below, an example is given in which the predetermined qualification is a driver's license. In this example, the predetermined procedure is a procedure for renewing the qualification of a driver's license. In other words, in the following example, the certificate is a driver's license 30.

[0035] The driver's license 30 includes an IC chip 31. The IC chip 31 includes a memory 31a. The memory 31a stores a facial image of the owner of the driver's license 30, or feature information indicating the features of the facial image. Hereinafter, the facial image and its feature information will be referred to as face information. The face information is an example of a person's first biometric information. As described above, the driver's license 30 may also be a mobile driver's license.

[0036] First, a description will be given of the terminal device 10. The terminal device 10 may include a control unit 11, a storage unit 12, a communication unit 13, an operation unit 14, a display unit 15, a card reading unit 16, an imaging unit 17, and an audio acquisition unit 18.

[0037] The control unit 11 is the part described as the control unit of the terminal device in embodiment 1. That is, the control unit 11 can be realized by a processor, a working memory, a non-volatile storage device that stores a control program, and the like.

[0038] The memory unit 12 is, for example, a storage device such as a hard disk drive, a solid state drive, or other memory. The memory unit 12 is a part that stores setting information and the like used by the terminal device 10. The memory unit 12 can also be used as a storage area for the user to store various files. The memory unit 12 can also be used as a storage device for the control unit 11. If the driver's license 30 is a mobile driver's license, the memory unit 12 can store information about the mobile driver's license.

[0039] The communication unit 13 is a part that communicates with external devices such as the management server 20 via the network N. The communication unit 13 can be configured with a wireless or wired communication interface that enables such communication.

[0040] The operation unit 14 is a part that accepts operations by the user of the terminal device 10. The operation unit 14 can also be called an operation acceptance unit. The operation unit 14 can be realized by, for example, one or more of physical buttons, a touch panel mounted on the display unit 15, a pointing device, a keyboard, and the like.

[0041] The display unit 15 is a component for displaying a user interface image for operating the terminal device 10, and is configured by a display device such as a liquid crystal display or an organic electroluminescence display. The display unit 15 may also be configured to include a display and a drive circuit for driving the display.

[0042] The card reading unit 16 is a component that reads information from the memory 31a of the driver's license 30. Any communication method may be used for such reading. The card reading unit 16 may be an IC card reader. The card reading unit 16 can read facial information, but can also read identification information. If the driver's license 30 is a mobile driver's license, the facial information can be read using a terminal device with an imaging unit installed at a driver's license center or the like, without including or using the card reading unit 16.

[0043] The imaging unit 17 is an imaging device that captures still images and videos. The imaging unit 17 can also be called a camera. Note that facial information as an example of the first biometric information may be a facial image recorded by printing on the surface of the driver's license 30. In this case, the facial image as an example of the first biometric information can be acquired by imaging using the imaging unit 17 rather than the card reading unit 16.

[0044] The control unit 11 can then compare the facial information read from the memory 31a by the card reading unit 16 with the facial information obtained by imaging by the imaging unit 17, and perform identity authentication processing. The facial information obtained by imaging by the imaging unit 17 is an example of second biometric information. The facial information obtained by imaging a person by the imaging unit 17 may be the facial image data itself captured by the imaging unit 17, or may be feature information extracted from the facial image data. This identity authentication processing determines whether the person who is the owner of the driver's license 30 and the person whose facial image is captured by the imaging unit 17 are the same person as the owner of the driver's license 30.

[0045] Alternatively, the control unit 11 may transmit the face information read from the memory 31a by the card reading unit 16 and the face information obtained by capturing an image by the imaging unit 17 to the management server 20 via the communication unit 13. In this case, the personal authentication process is executed on the management server 20 side. The following description will be given taking an example in which the personal authentication process is executed on the management server 20 side.

[0046] The voice acquisition unit 18 is a component that acquires voice information indicating voices around the terminal device 10. The voice acquisition unit 18 may include a microphone. The voice acquisition unit 18 acquires voice information uttered by a person during a period that includes at least the acquisition period during which a face image is captured. The voice information is an example of third biometric information. In the following, an example in which the third biometric information is voice information will be given. Hereinafter, a period that includes at least the acquisition period will be referred to as a first acquisition period.

[0047] The acquisition period can also be referred to as an authentication period because it is a period during which personal authentication processing is performed using a certificate. The authentication period can be a period during which facial information is obtained by capturing an image with the imaging unit 17 and compared with facial information read from the memory 31a by the card reading unit 16, i.e., an imaging period. Therefore, even if the imaging unit 17 captures a still image to compare with the facial information in the memory 31a, the imaging unit 17 may temporarily capture a moving image. Alternatively, the imaging unit 17 may capture a moving image to compare with the facial information in the memory 31a. In this case, the control unit 11 extracts feature information representing the person's facial features from the captured moving image and transmits it to the management server 20 via the communication unit 13. Of course, the control unit 11 may also transmit the moving image data captured by the imaging unit 17 directly to the management server 20 via the communication unit 13. The first acquisition period can be a period including the authentication period and at least one of the period before and the period after the authentication period.

[0048] Then, the control unit 11 transmits the voice information acquired during the first acquisition period to the management server 20 via the communication unit 13. The transmitted voice information may be the voice data itself acquired by the voice acquisition unit 18, or may be feature information extracted from the features of the voice data. In the following, an example will be described in which the voice data itself acquired by the voice acquisition unit 18 is transmitted to the management server 20 as voice information.

[0049] The voice acquisition unit 18 can also acquire voice information during identity authentication processing when evaluating cognitive function. The voice information acquired for identity authentication processing is an example of fourth biometric information. The fourth biometric information refers to the same type of biometric information as the third biometric information. The voice information as an example of the fourth biometric information is compared with the voice information as an example of the third biometric information registered in association with identification information, and is used in identity authentication processing to authenticate the individual.

[0050] Furthermore, the voice acquisition unit 18 can acquire voice information as evaluation target information for evaluating cognitive function. The voice information as evaluation target information can be partly or entirely derived from voice information acquired for personal authentication processing.

[0051] Also, an example is given in which the control unit 11 transmits the moving images acquired during the acquisition period via the communication unit 13. The moving images acquired during the acquisition period are used in the identity authentication process when performing the linking. However, the imaging unit 17 may also acquire moving images for the evaluation process of cognitive function. In this case, too, the control unit 11 can transmit the acquired moving images to the management server 20 via the communication unit 13.

[0052] Furthermore, the control unit 11 of the terminal device 10 may display a user interface image on the display unit 15 that prompts the user to input answers to questions, and may accept the answers through user operation via the operation unit 14. The control unit 11 may then transmit the answer data input from the operation unit 14 to the management server 20 via the communication unit 13. Such a test may be configured to be performed on a browser or application software. The answer data resulting from this test may be used to evaluate cognitive function.

[0053] Next, a description will be given of the management server 20. The management server 20 can include a control unit 21, a storage unit 22, and a communication unit 23.

[0054] The control unit 21 is the part described as the control unit of the server device in embodiment 1. That is, the control unit 11 can be realized by a processor, a working memory, a non-volatile storage device that stores a control program, and the like.

[0055] The storage unit 22 is, for example, a storage device such as a hard disk drive, a solid state drive, or other memory. The storage unit 22 is a component that stores various information necessary for the above-mentioned predetermined procedures, for example, in a database format. The storage unit 22 also stores data in which voice information, which is an example of third biometric information, is linked to identification information after the linking. The storage unit 22 can also be the storage device of the above-mentioned control unit 21.

[0056] The communication unit 23 is a part that communicates with external devices such as the terminal device 10 via the network N. The communication unit 23 can be configured with a wireless or wired communication interface that enables such communication.

[0057] In the personal authentication process for linking to identification information, the communication unit 23 receives the face information read from the memory 31a by the card reading unit 16 and the face information obtained by imaging by the imaging unit 17, and passes them to the control unit 21. Similarly, in the personal authentication process for linking, the communication unit 23 receives the voice information acquired during the first acquisition period as described above, and passes it to the control unit 21 as a target to be linked to identification information.

[0058] Furthermore, in the cognitive function evaluation process, the communication unit 23 also receives evaluation target information, such as voice information, used for the evaluation from the terminal device 10 or other external devices, and passes it to the control unit 21. For example, the communication unit 23 receives the results of the above-mentioned tests as part of the evaluation target information, and passes it to the control unit 21. Furthermore, the communication unit 23 may receive information about an illness from the terminal device 10 as information input by the person, or may receive it from a hospital server.

[0059] The control unit 21 can include an authentication processing unit 21a, a reception processing unit 21b, a linking processing unit 21c, and an evaluation processing unit 21d.

[0060] The authentication processing unit 21a performs identity authentication processing by comparing the facial information read from the memory 31a by the card reading unit 16 and received via the communication unit 23 with the facial information obtained by capturing an image by the imaging unit 17. If the authentication processing unit 21a is able to confirm the identity of the person, that is, if it is determined that both sets of facial information are information about the same person, it notifies the linking processing unit 21c to that effect. Then, as will be described later, the linking processing unit 21c performs the linking processing. On the other hand, if the authentication processing unit 21a is unable to confirm the identity of the person in the identity authentication processing, it may notify the communication unit 23 that the identity authentication processing has failed.

[0061] When the linking processing unit 21c acquires voice information, which is a type of biometric information different from the person's facial information, during a first acquisition period that includes the acquisition period, the linking processing unit 21c links the voice information to identification information assigned to each certificate and stores the information in the storage unit 22, thereby registering the voice information. Here, the identification information to which the voice information is linked may be acquired from the memory 31a by the card reading unit 16. Alternatively, the identification information to which the voice information is linked may be acquired from the storage unit 22 of the management server 20. In this way, the linking processing unit 21c may perform identity authentication processing using a certificate, and if it is determined that the persons are identical in this identity authentication processing, link the voice information to the identification information.

[0062] In response to a request to start or resume a predetermined procedure, the reception processing unit 21b performs a process of acquiring fourth biometric information, which is the same type of biometric information as the third biometric information exemplified by the voice information. In the example described here, the fourth biometric information is also voice information.

[0063] Specifically, the reception processing unit 21b receives the request from the terminal device 10 via the communication unit 23 as a result of a user operation received by the operation unit 14 of the terminal device 10. Here, an example is given in which the request is a request to resume a predetermined procedure, that is, an evaluation request that is a request for a procedure to start an evaluation of cognitive function. In this way, the predetermined procedure may be a procedure requiring an evaluation of cognitive function. However, the process of acquiring the fourth biometric information may be executed in response to a request to start the predetermined procedure, such as a procedure to renew a driver's license.

[0064] Next, upon receiving this evaluation request, the reception processing unit 21b requests the terminal device 10 to input voice information as the fourth biometric information via the communication unit 23. Upon receiving this request, the terminal device 10 acquires the voice information using the voice acquisition unit 18 and returns it to the management server 20. The reception processing unit 21b receives the voice information via the communication unit 23, passes the voice information to the authentication processing unit 21a, and requests the authentication processing unit 21a to perform identity authentication processing during the procedure. The authentication processing unit 21a determines the identity of the person indicated by the received voice information and the voice information linked to the identification information in the linking process based on the received voice information. In this way, the authentication processing unit 21a performs identity authentication processing by comparing the received voice information with the voice information registered in the storage unit 22.

[0065] If the authentication processing unit 21a is able to confirm the identity of the person in this personal authentication process, that is, if it is determined that both pieces of voice information are information about the same person, it notifies the reception processing unit 21b of this fact.The reception processing unit 21b then permits the execution of a cognitive function assessment.On the other hand, if the authentication processing unit 21a is unable to confirm the identity of the person in the personal authentication process, it notifies the reception processing unit 21b of this fact.The reception processing unit 21b then preferably notifies the communication unit 23 that the personal authentication process has failed.

[0066] When the reception processing unit 21b permits the execution of the cognitive function evaluation, the reception processing unit 21b requests the evaluation processing unit 21d to perform the evaluation processing. Then, the evaluation processing unit 21d executes the evaluation processing.

[0067] The evaluation processing unit 21d receives voice information from the terminal device 10 via the communication unit 23. The procedure for receiving voice information from the terminal device 10 in the management server 20 is the same as the procedure described above. The voice information received here, i.e., the voice information used by the evaluation processing unit 21d, may also include voice information received when performing identity authentication processing after receiving an evaluation request. Note that the voice information received here is basically voice information acquired at a different timing from the voice information linked to the identification information while performing identity authentication processing using a certificate.

[0068] Furthermore, the evaluation processing unit 21d can also receive evaluation target information other than audio information via the communication unit 23. The evaluation target information can include, in addition to audio information, facial information and information about the person's current or past illnesses. As facial information, for example, video image data can be received. For example, the evaluation processing unit 21d receives video image data as part of the evaluation target information and performs processing to extract, from the data, eye gaze information, which is information detecting the person's eye movements, and facial expression information, which is information detecting the person's facial expressions. Information about illness can be acquired, for example, from a hospital. Information about illness can also be information input by the person. Information about illness can also include whether or not the person has a disability.

[0069] The evaluation processing unit 21d then performs an evaluation process to evaluate the cognitive function of the person based on the evaluation target information including at least the voice information. The evaluation method itself in this evaluation process is not important. For example, the evaluation processing unit 21d evaluates the cognitive function of the person based on the voice prosody, spectrum, etc. indicated by the voice information.

[0070] The evaluation processing unit 21d can also evaluate the cognitive function of the person captured in the video not only from the audio information but also from the extracted eye movement information. Here, the person's eye movement can be detected, for example, as a change in the person's line of sight or responsiveness to changes in the user interface image during capture. Therefore, the evaluation processing unit 21d can evaluate the person's cognitive function as being problematic if, for example, the person's eyes are wandering or the person's eyes are not keeping up with changes in the user interface image. In this case, the evaluation processing unit 21d can, for example, perform an evaluation based on the audio information and then lower the evaluation result based on the eye movement information.

[0071] The evaluation processing unit 21d can also evaluate the cognitive function of the person being imaged in the moving image based on the extracted facial expression information. Here, the person's facial expression can be detected, for example, as facial muscle movements, including convulsions, or responsiveness to changes in the user interface image during image capture. Therefore, the evaluation processing unit 21d can evaluate that there is a problem with cognitive function when, for example, the facial expression is stiff or when changes in the facial expression do not keep up with changes in the user interface image. In this case, the evaluation processing unit 21d can, for example, lower the evaluation result based on the voice information by using an evaluation based on the facial expression information.

[0072] In this way, the evaluation processing unit 21d may evaluate cognitive function for each type of evaluation target information and perform a comprehensive evaluation based on these evaluations. Note that the process of extracting eye gaze information and facial expression information from video image data may also be executed by the control unit 11 on the terminal device 10 side. In this case, the control unit 11 may transmit the extracted eye gaze information and facial expression information to the management server 20 via the communication unit 13 as part of the evaluation target information.

[0073] The evaluation processing unit 21d can also be configured to obtain evaluation results from the evaluation target information using a learning model that has been machine-trained to input evaluation target information and output evaluation results. The learning model may be a model that combines learning models for each type of evaluation target information, such as a learning model for voice information, a learning model for eye movement information, and a learning model for test results. The algorithm of the learning model is not critical. Although an example using a learning model is given here, other AI (artificial intelligence) technologies may also be used to evaluate cognitive function.

[0074] The learning model that inputs voice information and outputs the evaluation results of cognitive function can be, for example, a model specialized for cognitive function-related diseases among models that analyze latent brain-related diseases or emotions from spoken words, vocal prosody, spectrum, etc. Here, the voice information input to this learning model may be the acquired voice data itself, or may be information indicating spoken words, vocal prosody, spectrum, etc. as a result of analyzing the voice data.

[0075] Furthermore, as described above, the evaluation target information input to the learning model can include at least one of eye gaze information and facial expression information extracted from video data. However, the evaluation target information input to the learning model may be the video data itself instead of the eye gaze information or facial expression information. In this case, the learning model is also responsible for the process of extracting the eye gaze information and facial expression information from the video data.

[0076] Furthermore, the evaluation processing unit 21 d may perform a process of deleting the evaluation target information, such as the voice information, used in the evaluation of the cognitive function after the evaluation process, which makes it easier for the user of the terminal device 10 to use the information processing system 100.

[0077] Furthermore, the reception processing unit 21b may execute a guidance process to provide guidance on the procedure for renewing a predetermined qualification based on the evaluation result of the evaluation process. However, this guidance is for the incomplete procedure of the renewal procedure. Here, as described above, if the certificate is the exemplary driver's license 30, the predetermined qualification can be exemplified as a driver's license, which is the qualification certified by the driver's license 30.

[0078] As part of this guidance process, the reception processing unit 21b transmits a user interface image for providing guidance or information necessary for displaying the image to the terminal device 10 via the communication unit 23. As a result, in the terminal device 10, the control unit 11 receives the user interface image or the necessary information via the communication unit 13 and can display the user interface image on the display unit 15.

[0079] In this way, the reception processing unit 21b guides the user through the procedures required to perform the predetermined updates based on the evaluation results of the person's cognitive function.

[0080] Furthermore, the guidance process may guide the examinee through a first procedure required to renew a specified qualification if the evaluation results of the evaluation process indicate a problem with cognitive function. A case where a cognitive function problem is indicated refers to a case where there is a risk of a problem with cognitive function, since this is an evaluation by the evaluation processing unit 21d. If the specified qualification is a driver's license, the first procedure refers to a cognitive function test and an elderly person training course. This cognitive function test is conducted by the examinee filling out a test form or by the examinee using a touch pen to input information into a tablet equipped with the software required for the test. If the result of this cognitive function test indicates a "risk of dementia," an additional diagnosis by a doctor will be required.

[0081] On the other hand, if the evaluation result in the evaluation process indicates that there is no problem with cognitive function, the guidance process guides the user to a second procedure that has fewer steps than the first procedure and is necessary to renew a predetermined qualification. If the predetermined qualification is a driver's license, the second procedure refers to an elderly person training course.

[0082] Next, processing examples of the information processing system 100 will be described using Figures 4 to 8. Figure 4 is a flow diagram for explaining another example of an information processing method according to the present disclosure. Figure 5 is a flow diagram continuing from Figure 4. Figure 6 is a diagram showing an example of a driver's license renewal notice postcard according to the present disclosure. Figure 7 is a diagram showing an example of a user interface image according to the present disclosure. Figure 8 is a diagram showing another example of a user interface image according to the present disclosure.

[0083] Prior to processing at the terminal device 10, a driver's license renewal notice postcard 60, as shown in Fig. 6, is sent to the user of the terminal device 10. Here, the explanation is based on the premise that the user is an elderly person aged 75 or older, with no or a certain number of violations, and who will pass a driving skills test by the time the renewal period expires.

[0084] The renewal notice postcard 60 is printed with a notice 61 regarding an appointment for a cognitive function test for driver's license renewal. Furthermore, the renewal notice postcard 60 is also printed with an introduction 62 of application software for accepting reservations and its QR (Quick Response) code (registered trademark; the same applies below) 63. Hereinafter, the application software will be simply referred to as the application. The renewal notice postcard 60 may also be printed with instructions for using the application and the necessary terms and conditions for making reservations using the application.

[0085] Upon receiving the renewal notice postcard 60, the user reads the QR code 63 with the imaging unit 17 of the terminal device 10, accesses the download source of the application, and performs a download operation. By accepting this operation, the terminal device 10 downloads the application (step S11) and installs the application in the control unit 11. Next, the user performs a startup operation to start the application from the operation unit 14. The control unit 11 accepts this startup operation and starts the application (step S12).

[0086] When the application is launched, it communicates with the management server 20. This starts the driver's license renewal procedure. In this way, the information processing system 100 may accept a request to start or resume a predetermined procedure by accepting input of predetermined information such as a QR code attached to an information document for performing a predetermined procedure such as a driver's license renewal procedure.

[0087] The application requests the user to input the PIN code registered when the driver's license 30 was registered or last updated, and accepts the input via the operation unit 14 (step S13). The application determines whether the input PIN code is correct by comparing it with the PIN code stored in the memory 31a of the card reading unit 16. If the PIN code is correct, the application reads the facial information recorded in the memory 31a of the driver's license 30 via the card reading unit 16 and transmits it to the management server 20 (step S14). In step S14, the application also reads the identification information recorded in the memory 31a along with the facial image and transmits it to the management server 20.

[0088] If the driver's license 30 is a mobile driver's license, in step S14, the application may read facial information and identification information using a terminal device with an imaging unit installed at a driver's license center or the like, and transmit the information to the management server 20. If a facial image printed on the surface of the driver's license 30 is used, the application may prompt the user to take a photograph of the facial image printed on the driver's license 30, and transmit the facial image captured by the imaging unit 17 to the management server 20. In this case, the application may also prompt the user to take a photograph of the identification information printed on the driver's license 30 together with the facial image, capture the photograph, and transmit the photograph to the management server 20.

[0089] The application also prompts the user to take a picture of their face with the imaging unit 17 or the front camera 17a, which is a part of the imaging unit 17, by displaying a photographing frame 71 as in the user interface image 70 illustrated in Fig. 7. Then, the application causes the front camera 17a to start capturing moving images, and sequentially transmits the moving image data to the management server 20 (step S15).

[0090] Furthermore, upon starting to acquire the moving image, the application requests the user to speak by presenting a speech request statement 72 to the user as in the user interface image 70, acquires the spoken voice, and transmits it as voice information to the management server 20 (step S16). Here, the application may request the user to speak after detecting that the user has been authenticated. Furthermore, the success or failure of the user authentication may be continuously displayed on the user interface image 60 during the request to speak and during the video recording period.

[0091] Here, a standard phrase 73 is spoken as a speech request. The user interface image 70 may also include, in addition to the speech request statement 72, a sentence 74 indicating that the speech content will be used in the identity authentication process when assessing cognitive function, and a start speech button 75 for accepting the sentence 74 and starting speech. When the start speech button 75 is selected, the speech acquisition unit 18 starts acquiring speech information. When the start speech button 75 is selected, a stop speech button 76 may be displayed selectably.

[0092] In the management server 20, the authentication processing unit 21a executes personal authentication processing based on the facial information obtained by reading from the driver's license 30 or the like and the video data acquired by the front camera 17a (step S17). Next, the authentication processing unit 21a determines whether the result of the personal authentication processing is successful, i.e., whether it is OK (step S18). If the result in step S18 is NO, the processing ends. At this time, the authentication processing unit 21a may notify the terminal device 10 via the communication unit 23 that the personal authentication processing has failed.

[0093] If the answer is YES in step S18, the linking processing unit 21c links the identification information read in step S14 with the voice information acquired in step S16 and stores it in the memory unit 22, thereby registering the voice information (step S19).

[0094] The application then receives a notification from the management server 20 that registration has been completed and displays a user interface image (not shown) that accepts a user operation to start the assessment of cognitive function. The user can then launch the application again at this stage or at a later date and perform this user operation. The application then notifies the management server 20 of this user operation.

[0095] In the management server 20, the reception processing unit 21b determines whether the user operation has been accepted (step S20). If the answer is NO in step S20, the reception processing unit 21b waits until the answer is YES in step S20. If the answer is YES in step S20, the reception processing unit 21b requests the terminal device 10 to speak and capture video. In response, the application displays the request in a user interface image and starts capturing audio and video (step S21).

[0096] This request can be made by displaying a user interface image 70 such as the one shown in Fig. 7. The lines to be spoken in step S21 should include at least the line 73 to be spoken in step S16, thereby improving the accuracy of the personal authentication process in the next step S22. However, the personal authentication process can also be performed with other lines.

[0097] In addition, in this request, instead of sentence 74, a sentence indicating that the speech content will be used in the identity authentication process and the assessment of cognitive function may be displayed. Furthermore, the speech request in step S21 may be a request to freely bring up a certain topic, such as, "Please tell me what you had for lunch yesterday and what you thought about it." By using a topic that tests the user's memory in this way, the accuracy of the cognitive function assessment in the subsequent stage can be improved. Furthermore, the speech request may be a request to speak content to be used in the cognitive function assessment process in step S24 after the lines to be used in the identity authentication process in step S22.

[0098] The audio and video acquired in step S21 may be temporarily stored in the terminal device 10 and transmitted to the management server 20 when the acquisition is completed. Alternatively, the audio and video acquired in step S21 may be transmitted from the terminal device 10 to the management server 20 one by one.

[0099] In the management server 20, the authentication processing unit 21a executes an identity authentication process based on the acquired voice data and the voice information registered in the storage unit 22 (step S22). Note that identification information is registered with the application or is input at startup. Therefore, the identity authentication process in step S22 may also utilize the result of comparing this identification information with the identification information registered in the storage unit 22 and linked to the voice information.

[0100] The authentication processing unit 21a determines whether the personal authentication has been successful (step S23). If the result in step S23 is NO, the processing ends. At this time, the authentication processing unit 21a may notify the terminal device 10 via the communication unit 23 that the personal authentication processing has failed.

[0101] If step S23 is YES, the evaluation processing unit 21d receives the audio and video acquired in step S21 and evaluates cognitive function based on the audio and video (step S24). Examples of this evaluation method are described above. In step S24, cognitive function can be evaluated based on both audio information and eye movement information, or audio information, eye movement information, and facial expression information. The evaluation processing unit 21d may be equipped with a function to prevent voice impersonation, such as outputting audio recorded by another person while pretending to speak during video recording. Such a function may, for example, involve asking random questions during audio acquisition and evaluating the appropriateness of the responses. Note that cognitive function may be evaluated based solely on audio information in step S24 without acquiring video in step S21.

[0102] The reception processing unit 21b obtains the evaluation result from the evaluation processing unit 21d and determines whether there is a problem with cognitive function (step S25). If the answer is YES in step S25, the reception processing unit 21b transmits a user interface image providing guidance for the cognitive function test via the communication unit 23 for display on the display unit 15 (step S26). In step S26, the reception processing unit 21b may also provide guidance for an elderly person training course via the communication unit 23. However, the elderly person training course may be provided when the cognitive function test reservation based on the cognitive function test guidance is completed. After processing step S26, the information processing system 100 terminates processing. The user who sees this guidance calls the phone number linked in the guidance to make a reservation for the cognitive function test.

[0103] If the answer is NO in step S25, the reception processing unit 21b transmits a user interface image providing information about the elderly person's training course via the communication unit 23 for display on the display unit 15 (step S27). For example, the elderly person's training course information may display an interface image 80 such as that shown in FIG. 8 . The user interface image 80 may include a message 81 prompting the user to make a reservation, radio buttons 82 and 83 for selecting a method of elderly person's training course information, and an OK button 84 for selecting the desired method. After viewing this information, the user can then select the radio button 82 and the OK button 84 to continue with the elderly person's training course reservation in the application. Alternatively, the user can select the radio button 83 and the OK button 84 to call the reservation destination phone number and proceed with the elderly person's training course reservation. After processing step S27, the information processing system 100 terminates its processing.

[0104] As described above, according to this embodiment, in addition to the effects of embodiment 1, cognitive function can be evaluated using voice information. Furthermore, according to this embodiment, cognitive function can be evaluated using evaluation target information other than voice information, such as eye direction information, thereby improving the accuracy of judgment. Furthermore, according to this embodiment, this cognitive function evaluation can be applied to the procedure for renewing a predetermined qualification.

[0105] Furthermore, according to this embodiment, by introducing a simple cognitive function assessment that only requires voice input, etc., when renewing a driver's license, the number of elderly people who are subject to cognitive function testing can be significantly reduced from all elderly people.

[0106] Reducing the number of people who are required to undergo cognitive function testing has the following effects. First, elderly people face various burdens, such as the need to make an appointment for a cognitive function test, the hassle of scheduling an appointment, not being able to make an appointment on the desired date, the difficulty of traveling to the test site, and the burden of the cognitive function test itself. However, this embodiment can reduce such burdens on elderly people. Furthermore, police stations and driving schools face various burdens, such as the large amount of work required to schedule tests, the significant need for personnel, and the burden of conducting cognitive function tests. These burdens are also on the rise, particularly as the elderly population is increasing year by year. However, this embodiment can reduce such burdens on police stations and driving schools.

[0107] Furthermore, according to this embodiment, it is no longer necessary to separately acquire the voice used for determining cognitive function and the voice used for personal authentication.

[0108] <Other Embodiments> In each embodiment, an information processing system and an information processing method have been described, but the system configuration, processing procedure, etc. are not limited to those exemplified, and may include the functions of the device and steps of the method. Furthermore, although the certificate in each embodiment may have a different name or stored biometric information depending on the country, each embodiment can also be applied to other countries. Furthermore, each device described in each embodiment may have the following hardware configuration. Figure 9 is a diagram showing an example of the hardware configuration of a device according to the present disclosure.

[0109] The device 1000 shown in FIG. 9 may include a processor 1001, a memory 1002, and an interface (I / F) 1003. The processor 1001 may be, for example, a microprocessor, an MPU (Micro Processor Unit), or a CPU. The processor 1001 may include multiple processors. The memory 1002 may be, for example, a combination of volatile memory and non-volatile memory. The functions of each device described in each embodiment are realized by the processor 1001 reading and executing a program stored in the memory 1002. In this case, for example, information can be sent and received with other devices via a communication interface serving as the I / F 1003. Furthermore, input and output for operating the device 1000 can be performed via the input / output interface serving as the I / F 1003.

[0110] In the above examples, the program can be stored and supplied to a computer using various types of non-transitory computer-readable media. Non-transitory computer-readable media include various types of tangible storage media. Examples of non-transitory computer-readable media include magnetic recording media (e.g., flexible disks, magnetic tapes, hard disk drives) and magneto-optical recording media (e.g., magneto-optical disks). Further examples include CD-ROMs (Read Only Memory), CD-Rs, and CD-R / Ws. Further examples include semiconductor memories (e.g., mask ROMs, PROMs (Programmable ROMs), EPROMs (Erasable PROMs), flash ROMs, and RAMs (Random Access Memory)). The program may also be supplied to a computer by various types of transitory computer-readable media. Examples of transitory computer-readable media include electrical signals, optical signals, and electromagnetic waves. The temporary computer-readable medium can supply the program to the computer via a wired communication path such as an electric wire or an optical fiber, or via a wireless communication path.

[0111] Although the present disclosure has been described above with reference to the embodiments, the present disclosure is not limited to the above-described embodiments. Various modifications that can be understood by those skilled in the art can be made to the configuration and details of the present disclosure within the scope of the present disclosure. The present disclosure is not limited to the above-described embodiments, and can be modified as appropriate without departing from the spirit and scope of the present disclosure. Furthermore, each embodiment can be combined with other embodiments as appropriate.

[0112] Each drawing is merely an example for describing one or more embodiments. Each drawing may not relate to only one particular embodiment, but may also relate to one or more other embodiments. As will be understood by those skilled in the art, various features or steps described with reference to any one drawing can be combined with features or steps shown in one or more other drawings to create, for example, an embodiment not explicitly shown or described. Not all features or steps shown in any one drawing are necessary to describe an exemplary embodiment, and some features or steps may be omitted. The order of steps described in any drawing may be changed as appropriate.

[0113] Some or all of the above embodiments may be described as, but are not limited to, the following supplementary notes: (Supplementary Note 1) An information processing system that executes a first acquisition process of acquiring first biometric information of a person to whom identification information has been assigned from a certificate of the person recording the first biometric information, a second acquisition process of acquiring second biometric information, which is biometric information, from the person via another route, and a linking process of linking third biometric information, which is biometric information of a type different from the first biometric information and the second biometric information of the person, to the identification information assigned to each of the certificates, when third biometric information, which is biometric information of a type different from the first biometric information and the second biometric information of the person, is acquired during a period that includes an acquisition period during which the second biometric information corresponding to the first biometric information is acquired. (Supplementary Note 2) The information processing system according to Supplementary Note 1, wherein a third acquisition process is executed to acquire the third biometric information, wherein the first biometric information is facial information of the person to whom the identification information is assigned, the second acquisition process is a process of acquiring a facial image of the person captured by an imaging device from the imaging device, or a process of acquiring facial information acquired from the facial image of the person captured by the imaging device as the second biometric information, the third acquisition process is a process of acquiring, as the third biometric information, audio information that is information of audio uttered during a period including an acquisition period during which the facial image is captured in the second acquisition process, and the linking process is an identity authentication process that determines whether the person indicated by the first biometric information and the person indicated by the second biometric information are identical based on the first biometric information and the second biometric information, and if it is determined in the identity authentication process that they are identical, the third biometric information is linked to the identification information. (Supplementary Note 3) An information processing system as described in Supplementary Note 1 or 2, which executes the following: a fourth acquisition process for acquiring fourth biometric information, which is biometric information of the same type as the third biometric information, in response to a request to start or resume a specified procedure; a procedure-time identity authentication process for determining the identity of the person indicated by the fourth biometric information and the person indicated by the third biometric information based on the fourth biometric information and the third biometric information linked to the identification information in the linking process; and a process for permitting execution of the specified procedure when it is determined that they are the same in the procedure-time identity authentication process.(Supplementary Note 4) The information processing system according to Supplementary Note 3, wherein the predetermined procedure is a procedure requiring evaluation of cognitive function. (Supplementary Note 5) The information processing system according to Supplementary Note 3 or 4, wherein the predetermined procedure is a procedure for updating a predetermined qualification certified by the certificate. (Supplementary Note 6) The information processing system according to any one of Supplements 3 to 5, wherein the request is accepted by accepting input of predetermined information attached to a guide document for performing the predetermined procedure. (Supplementary Note 7) The information processing system according to any one of Supplements 3 to 6, wherein the predetermined procedure is a procedure requiring evaluation of cognitive function, and the information processing system executes an evaluation process for evaluating the person's cognitive function based on the fourth biometric information acquired in the fourth acquisition process. (Supplementary Note 8) The information processing system according to Supplementary Note 7, wherein a process is executed to delete the fourth biometric information acquired in the fourth acquisition process after the evaluation process. (Supplementary Note 9) An information processing method in which a computer executes: a first acquisition process to acquire first biometric information of a person to whom identification information has been assigned from a certificate of the person recording the first biometric information; a second acquisition process to acquire second biometric information, which is biometric information, from the person via another route; and a linking process to link the third biometric information to the identification information assigned to each certificate when third biometric information, which is biometric information of a different type from the first biometric information and the second biometric information of the person, is acquired during a period including an acquisition period in which the second biometric information corresponding to the first biometric information is acquired. (Supplementary Note 10) A program for causing a computer to execute the following steps: a first acquisition process for acquiring first biometric information of a person to whom identification information has been assigned from a certificate of the person recording the first biometric information; a second acquisition process for acquiring second biometric information, which is biometric information, from the person via another route; and a linking process for linking third biometric information, which is a type of biometric information different from the first biometric information and the second biometric information of the person, to the identification information assigned to each certificate, when third biometric information, which is a type of biometric information different from the first biometric information and the second biometric information of the person, is acquired during a period including an acquisition period during which the second biometric information corresponding to the first biometric information is acquired.(Supplementary Note 11) A server device that executes a first acquisition process of acquiring first biometric information from a certificate of a person that records the first biometric information of the person to whom identification information is assigned; a second acquisition process of acquiring second biometric information, which is biometric information, from the person via another route; and a linking process of linking third biometric information, which is a type of biometric information different from the first biometric information and the second biometric information of the person, to the identification information assigned to each of the certificates, when third biometric information, which is a type of biometric information different from the first biometric information and the second biometric information of the person, is acquired during a period that includes an acquisition period during which the second biometric information corresponding to the first biometric information is acquired.

[0114] Some or all of the elements (e.g., configurations and functions) described in Supplementary Notes 2 to 8 that are dependent on the information processing system of Supplementary Note 1 may also be dependent on the information processing method according to Supplementary Note 9, the program according to Supplementary Note 10, and the server device according to Supplementary Note 11 in the same dependency relationship as Supplementary Notes 2 to 8. Some or all of the elements described in any Supplementary Note may be applied to various hardware, software, recording means for recording software, systems, and methods.

[0115] This application claims priority based on Japanese Patent Application No. 2023-189459, filed November 6, 2023, the disclosure of which is incorporated herein by reference in its entirety.

[0116] 1, 100 Information processing system 1a First acquisition processing unit 1b Second acquisition processing unit 1c, 21c Linking processing unit 10 Terminal device 11, 21 Control unit 12, 22 Memory unit 13, 23 Communication unit 14 Operation unit 15 Display unit 16 Card reading unit 17 Imaging unit 17a Front camera 18 Voice acquisition unit 21a Authentication processing unit 21b Reception processing unit 21d Evaluation processing unit 30 Driver's license 31 IC chip 31a Memory 1000 Device 1001 Processor 1002 Memory 1003 Interface N Network

Claims

1. A first acquisition process for obtaining the first biometric information from a person's certificate that records the first biometric information of a person to whom identification information has been assigned, A second acquisition process to acquire second biometric information, which is biometric information, from the aforementioned person through another route, If, during a period including the acquisition period in which the first biometric information and the corresponding second biometric information are acquired, a third biometric information which is of a different type from the first and second biometric information of the person is acquired, a linking process is performed to link the third biometric information to the identification information assigned to each certificate, An information processing system that performs [this action].

2. The third acquisition process for acquiring the aforementioned third biological information is executed, The first biometric information is the facial information of the person to whom the identification information has been assigned, The second acquisition process is a process of acquiring a face image of the person captured by the imaging device from the imaging device, or a process of acquiring face information acquired from the face image of the person captured by the imaging device as the second biometric information. The third acquisition process is a process of acquiring audio information, which is audio information emitted during the acquisition period including the acquisition period in which the face image was captured in the second acquisition process, as the third biometric information. The linking process performs an identity authentication process based on the first biometric information and the second biometric information to determine the identity of the person indicated by the first biometric information and the person indicated by the second biometric information, and if it is determined in the identity authentication process that they are the same, the third biometric information is linked to the identification information. The information processing system according to claim 1.

3. A fourth acquisition process that acquires a fourth biometric information which is of the same type as the third biometric information in response to a request to start or restart a prescribed procedure, A procedural authentication process that determines the identity between the person indicated by the fourth biometric information and the person indicated by the third biometric information, based on the fourth biometric information and the third biometric information linked to the identification information in the linking process, If it is determined that the person is the same during the identity verification process at the time of the procedure, the process of authorizing the execution of the prescribed procedure is performed, An information processing system according to claim 1 or 2, which performs the following:

4. The aforementioned prescribed procedure is a procedure that requires an assessment of cognitive function. The information processing system according to claim 3.

5. The aforementioned prescribed procedure is the procedure for renewing the prescribed qualifications certified by the aforementioned certificate. The information processing system according to claim 3.

6. The request is accepted by receiving input of the prescribed information attached to the instruction document for performing the prescribed procedure. The information processing system according to claim 3.

7. The aforementioned prescribed procedure is a procedure that requires an assessment of cognitive function, The information processing system performs an evaluation process to evaluate the cognitive function of the person based on the fourth biometric information acquired in the fourth acquisition process. The information processing system according to claim 3.

8. The fourth biological information acquired in the fourth acquisition process is deleted after the evaluation process. The information processing system according to claim 7.

9. Computers A first acquisition process for obtaining the first biometric information from a person's certificate that records the first biometric information of a person to whom identification information has been assigned, A second acquisition process to acquire second biometric information, which is biometric information, from the aforementioned person through another route, If, during a period including the acquisition period in which the first biometric information and the corresponding second biometric information are acquired, a third biometric information which is of a different type from the first and second biometric information of the person is acquired, a linking process is performed to link the third biometric information to the identification information assigned to each certificate, An information processing method that performs the following.

10. On the computer, A first acquisition process for obtaining the first biometric information from a person's certificate that records the first biometric information of a person to whom identification information has been assigned, A second acquisition process to acquire second biometric information, which is biometric information, from the aforementioned person through another route, If, during a period including the acquisition period in which the first biometric information and the corresponding second biometric information are acquired, a third biometric information which is of a different type from the first and second biometric information of the person is acquired, a linking process is performed to link the third biometric information to the identification information assigned to each certificate, A program to execute.