Method, device, and recording medium for managing service providing contract

Abstract

A method performed by an electronic device according to the present disclosure may include: a step of identifying a store corresponding to a user; a step of identifying information regarding a current rate plan and an automatic change rate plan currently applied to said store; a step of transmitting a contract management page including information regarding the current rate plan and information regarding the automatic change rate plan to said terminal of said user; a step of receiving a release request for the release of an automatic change; a first guidance interface including guidance information regarding the exclusion of application of benefits corresponding to said automatic change rate plan and a release confirmation interface element for receiving a release confirmation request in response to said release request; a step of receiving a release confirmation request; a step of releasing the scheduled automatic change to said automatic change rate plan for said store and deleting information regarding the automatic change rate plan corresponding to said store from said contract management page; and a step of activating a first rate plan change request interface element for requesting a change to said automatic change rate plan on said contract management page.

Description

Technology Field

[0001] The present disclosure relates to technology for managing service provision contracts. Specifically, it relates to technology for managing information related to a contract entered into between a store-side user receiving food and beverage delivery services and a service provider by generating and modifying such information. Background Technology

[0002] With the advancement of communication and logistics technologies, various forms of commerce are being conducted through e-commerce services. E-commerce service providers are seeking strategies to effectively sell a variety of products to service users. As part of these strategies, e-commerce service providers may offer food delivery brokerage services (hereinafter referred to as "delivery services"). The specific services provided within the delivery service may include, for example, a service that assists food sellers in easily managing their products (menus) and receiving customer orders; a service that provides a function to users receiving the delivery service, specifically users managing each store, to request delivery personnel to deliver menus according to customer orders; and a service that provides information about the menus sold at each store to customers, who are another user of the delivery service, and assists customers in placing orders and making payments at each store.

[0003] In particular, store-side users may enter into various forms of service provision contracts (hereinafter referred to as "contracts") with service providers to determine the specific details of such services. For example, a contract may be an agreement regarding the obligations borne by the store-side user to the service provider and the specific details of the services provided by the service provider to the store accordingly. Such contracts may take the form in which the service provider provides services to the store for a specified period upon the store-side user's payment of fees at designated intervals, a form in which the service provider provides services based on the store-side user's requests and charges fees according to the details thereof, or a combination thereof. Depending on the case, the types of services that the store-side user can request from the service provider or the fees for each service may differ under the contract. Such types of contracts may generally be referred to as "rate schemes" or "plans." The problem to be solved

[0004] Technology is needed to enable store-side users of the delivery service to easily perform tasks such as subscribing to rate plans or changing settings.

[0005] Technology is needed to propose or facilitate a change to a new pricing plan for store-side users of the delivery service.

[0006] There is a need for technology that can more easily provide store-side users of delivery services with information on the impact or effects each pricing plan can have on their stores. means of solving the problem

[0007] A method performed by an electronic device according to the present disclosure comprises: receiving a contract management request for a delivery brokerage service provision contract from a terminal of a store-side user; identifying a store corresponding to the store-side user in response to the contract management request; identifying information regarding a current rate plan currently applied to the store and an automatic change rate plan scheduled to automatically change from the current rate plan after a specified period in the event that no separate request for cancellation is made; transmitting a contract management page including information regarding the current rate plan and information regarding the automatic change rate plan to the terminal of the store-side user; receiving a cancellation request for cancellation of the automatic change to the automatic change rate plan from the terminal of the store-side user; providing a first guidance interface in a part area of ​​the contract management page to the terminal of the store-side user, which includes guidance information regarding the exclusion of application of benefits corresponding to the automatic change rate plan and a cancellation confirmation interface element for receiving a confirmation request from the store-side user regarding the cancellation request in response to the cancellation request; and receiving a confirmation request regarding the cancellation request from the terminal of the store-side user in accordance with the input of the store-side user to the cancellation confirmation interface element. The method may include the steps of: canceling the scheduled automatic change to the automatic change rate plan for the store in response to the confirmation request and deleting information regarding the automatic change rate plan corresponding to the store from the contract management page; and activating a first rate plan change request interface element to request a change to the automatic change rate plan on the contract management page.

[0008] In an embodiment, the method may further include the steps of: receiving a request to change the rate plan to the automatic change rate plan from the terminal of the store-side user in accordance with the input of the store-side user to the first rate plan change interface element; and, in response to the rate plan change request, activating a rate plan change reservation that plans to change the rate plan corresponding to the store from the current rate plan to the automatic change rate plan after the expiration of a predetermined period, and adding information about the automatic change rate plan as information about the change reservation rate plan corresponding to the store on the contract management page.

[0009] In an embodiment, the method may further include the steps of: activating a second rate plan change request interface element distinct from the first rate plan change request interface element to request a change to a rate plan different from the automatic change rate plan on the contract management page in response to the confirmation request; receiving a rate plan change request from the terminal of the store-side user in accordance with the input of the store-side user to the second rate plan change request interface element; transmitting a list of one or more changeable rate plans different from the automatic change rate plan to the terminal of the store-side user in response to the rate plan change request; receiving a selection input for a desired rate plan among one or more rate plans included in the list from the terminal of the store-side user; and, in response to the selection input, activating a rate plan change reservation that plans to change the rate plan corresponding to the store from the current rate plan to the desired rate plan after the expiration of a predetermined period, and adding information regarding the desired rate plan as information regarding the change reservation rate plan corresponding to the store on the contract management page.

[0010] In an embodiment, the information regarding the current rate plan includes the rate plan name, order brokerage commission rate, card fee rate, payment usage fee rate, and delivery fee calculation information regarding the current rate plan, and the information regarding the automatic change rate plan may include the scheduled application time, rate plan name, order brokerage commission rate, card fee rate, payment usage fee rate, and delivery fee calculation information regarding the automatic change rate plan.

[0011] In an embodiment, the information regarding the automatic change rate plan further includes information on whether the store-side user subject to the automatic change rate plan applies an additional customer discount that can be provided to customers of the store, and the information regarding the current rate plan may not include information on whether to apply the additional customer discount.

[0012] In an embodiment, when applying the additional customer discount, the method may further include: a step of calculating the current store-borne delivery fee based on delivery fee calculation information corresponding to the current rate plan; a step of calculating the delivery fee to be borne by the store scheduled for change based on delivery fee calculation information corresponding to the automatic change rate plan; a step of comparing the current store-borne delivery fee and the delivery fee to be borne by the store scheduled for change; and, if the current store-borne delivery fee is greater than the delivery fee to be borne by the store scheduled for change, a step of discounting the customer-borne cost by the difference between the current store-borne delivery fee and the delivery fee to be borne by the store scheduled for change.

[0013] In an embodiment, the method may include the step of receiving a request for application of the additional customer discount from a store-side user subject to the current rate plan; and the step of providing a second guidance interface in response to the application request, which includes guidance information indicating that a change to the automatic change rate plan supporting the additional customer discount is required, and a change request interface element for receiving a request for change to the automatic change rate plan.

[0014] In an embodiment, the method may include: a step of verifying the order history of a past designated period corresponding to the store; a step of calculating current cost information based on the order history and information on the current rate plan, including at least some of the order brokerage fee, card fee, payment usage fee, delivery fee borne by the store, and delivery fee borne by the customer that occurred according to the current rate plan during the past designated period; a step of calculating change estimated cost information based on the order history and information on the automatic change rate plan, including at least some of the order brokerage fee, card fee, payment usage fee, delivery fee borne by the store, and delivery fee borne by the customer that may occur when the automatic change rate plan is applied during the past designated period; a step of calculating information regarding the expected profit amount that will occur when the store maintains the automatic change to the automatic change rate plan based on the current cost information and the change estimated cost information; and a step of including the information regarding the expected profit amount in the first guidance interface.

[0015] In an embodiment, the step of calculating information regarding the expected profit amount includes the step of calculating a cost item having a value smaller than one or more cost items included in the current cost information among one or more cost items included in the expected change cost information as a cost item for which profit is expected, and the step of including information regarding the expected profit amount in the first guidance interface may include the step of including information regarding the cost item for which profit is expected in the first guidance interface.

[0016] In an embodiment, the step of including information regarding the expected profit amount in the first guidance interface may include: a step of identifying one or more similar stores corresponding to the store based on one or more predetermined similar conditions when the expected profit amount is smaller than a specified threshold profit amount; a step of calculating, for each of the one or more similar stores, the expected cost when applying the current rate plan and the expected cost when applying the automatic change rate plan; a step of calculating, for each of the similar stores, information regarding the expected profit amount corresponding to each of the one or more similar stores when applying the automatic change rate plan based on the expected cost when applying the current rate plan and the expected cost when applying the automatic change rate plan; and a step of including information regarding the expected profit amount corresponding to each of the one or more similar stores in the first guidance interface.

[0017] In an embodiment, the method comprises: a step of identifying one or more similar stores corresponding to the store based on one or more predetermined similar criteria; a step of identifying the order history of a past designated period corresponding to each of the one or more similar stores; a step of calculating first cost information for each of the one or more similar stores, based on the order history corresponding to each of the one or more similar stores and information regarding the current rate plan, wherein for each of the one or more similar stores, at least a portion of the order brokerage fee, card fee, payment usage fee, delivery fee borne by the store, and delivery fee borne by the customer would have occurred if the current rate plan had been applied during the past designated period; and a step of calculating second cost information for each of the one or more similar stores, based on the order history corresponding to each of the one or more similar stores and information regarding the automatic change rate plan, wherein for each of the one or more similar stores, at least a portion of the estimated order brokerage fee, estimated card fee, estimated payment usage fee, estimated delivery fee borne by the store, and estimated delivery fee borne by the customer would have occurred if the automatic change rate plan had been applied during the past designated period. Based on the first cost information and the second cost information, the method may include: a step of calculating information regarding the expected profit amount when applying an automatic change rate plan to each of the one or more similar stores; and a step of including information regarding the profit amount corresponding to each of the one or more similar stores in the first guidance interface.

[0018] An apparatus according to the present disclosure comprises one or more processors and one or more memories in which instructions executed by the one or more processors are stored. When the instructions are executed by the one or more processors, the one or more processors receive a contract management request regarding a contract for the provision of a delivery brokerage service from a terminal of a store-side user, and in response to the contract management request, identify a store corresponding to the store-side user, identify information regarding a current rate plan currently applied to the store and an automatic change rate plan scheduled to automatically change from the current rate plan after a specified period unless a separate request for cancellation is made, transmit a contract management page including information regarding the current rate plan and information regarding the automatic change rate plan to the terminal of the store-side user, receive a cancellation request from the terminal of the store-side user for cancellation of the automatic change to the automatic change rate plan, and in response to the cancellation request, provide a first guidance interface to the terminal of the store-side user, which includes guidance information regarding the exclusion of application of benefits corresponding to the automatic change rate plan and a cancellation confirmation interface element for receiving a confirmation request from the store-side user regarding the cancellation request, in a part area of ​​the contract management page, and according to the input of the store-side user to the cancellation confirmation interface element, the It may be configured to receive a confirmation request for the above-mentioned release request from the terminal of the store-side user, and in response to the confirmation request, to release the scheduled automatic change to the above-mentioned automatic change rate plan for the store, delete information regarding the automatic change rate plan corresponding to the store from the above-mentioned contract management page, and activate a first rate plan change request interface element to request a change to the above-mentioned automatic change rate plan on the above-mentioned contract management page.

[0019] In an embodiment, the one or more processors may be configured to receive a request to change the rate plan to the automatic change rate plan from the terminal of the store-side user in accordance with the input of the store-side user to the first rate plan change interface element, and in response to the rate plan change request, activate a rate plan change reservation that plans to change the rate plan corresponding to the store from the current rate plan to the automatic change rate plan after the expiration of a predetermined period, and add information about the automatic change rate plan on the contract management page as information about the change reservation rate plan corresponding to the store.

[0020] In an embodiment, the one or more processors may be configured to check the order history of a past designated period corresponding to the store, calculate current cost information including at least some of the order brokerage fee, card fee, payment usage fee, delivery fee borne by the store, and delivery fee borne by the customer that occurred according to the current rate plan during the past designated period based on the order history and information on the current rate plan, calculate change estimated cost information including at least some of the order brokerage fee, card fee, payment usage fee, delivery fee borne by the store, and delivery fee borne by the customer that may occur when the automatic change rate plan is applied during the past designated period based on the order history and information on the automatic change rate plan, calculate information regarding the expected profit amount that will occur when the store maintains the automatic change to the automatic change rate plan based on the current cost information and the change estimated cost information, and include the information regarding the expected profit amount in the first guidance interface.

[0021] In an embodiment, the one or more processors identify one or more similar stores corresponding to the store based on one or more predetermined similar criteria, identify the order history of a past designated period corresponding to each of the one or more similar stores, calculate first cost information for each of the one or more similar stores, including at least a portion of the order brokerage fee, card fee, payment usage fee, delivery fee borne by the store, and delivery fee borne by the customer, which would have occurred if the current rate plan had been applied during the past designated period, based on the order history corresponding to each of the one or more similar stores and information regarding the automatic change rate plan, and calculate second cost information for each of the one or more similar stores, including at least a portion of the expected order brokerage fee, expected card fee, expected payment usage fee, expected delivery fee borne by the store, and expected delivery fee borne by the customer, which would have occurred if the automatic change rate plan had been applied during the past designated period, based on the order history corresponding to each of the one or more similar stores and information regarding the automatic change rate plan, and based on the first cost information and the second cost information, automatically for each of the one or more similar stores Information regarding the expected profit amount when applying a change rate plan can be calculated, and information regarding the profit amount corresponding to each of the one or more similar stores can be configured to be included in the first guidance interface.

[0022] In a non-transient computer-readable recording medium having instructions that cause one or more processors to perform an operation when executed by one or more processors according to the present disclosure, the instructions comprise: a step of causing one or more processors to receive a contract management request regarding a contract for the provision of a delivery brokerage service from a terminal of a store-side user; a step of identifying a store corresponding to the store-side user in response to the contract management request; a step of identifying information regarding a current rate plan currently applied to the store and an automatic change rate plan scheduled to automatically change from the current rate plan after a specified period in the event that no separate request for cancellation is made; a step of transmitting a contract management page including information regarding the current rate plan and information regarding the automatic change rate plan to the terminal of the store-side user; a step of receiving a cancellation request from the terminal of the store-side user for cancellation of the automatic change to the automatic change rate plan; and a step of providing a first guidance interface to the terminal of the store-side user in a part area of ​​the contract management page in response to the cancellation request, the first guidance interface including guidance information regarding the exclusion of application of benefits corresponding to the automatic change rate plan and a cancellation confirmation interface element for receiving a confirmation request from the store-side user regarding the cancellation request. A method may be configured to execute a method comprising: receiving a confirmation request for the release request from the terminal of the store-side user in accordance with the input of the store-side user to the release confirmation interface element; in response to the confirmation request, releasing the scheduled automatic change to the automatic change rate plan for the store and deleting information regarding the automatic change rate plan corresponding to the store from the contract management page; and activating a first rate plan change request interface element to request a change to the automatic change rate plan on the contract management page.

[0023] In an embodiment, the method may further include the steps of: receiving a request to change a rate plan to the automatic change rate plan from the terminal of the store-side user in accordance with the input of the store-side user to the first rate plan change interface element; and, in response to the rate plan change request, activating a rate plan change reservation that plans to change the rate plan corresponding to the store from the current rate plan to the automatic change rate plan after the expiration of a predetermined period, and adding information about the automatic change rate plan as information about the change reservation rate plan corresponding to the store on the contract management page.

[0024] In an embodiment, the method may further include: a step of verifying the order history of a past designated period corresponding to the store; a step of calculating current cost information based on the order history and information on the current rate plan, including at least some of the order brokerage fee, card fee, payment usage fee, delivery fee borne by the store, and delivery fee borne by the customer that occurred according to the current rate plan during the past designated period; a step of calculating change estimated cost information based on the order history and information on the automatic change rate plan, including at least some of the order brokerage fee, card fee, payment usage fee, delivery fee borne by the store, and delivery fee borne by the customer that may occur when the automatic change rate plan is applied during the past designated period; a step of calculating information regarding the expected profit amount that will occur when the store maintains the automatic change to the automatic change rate plan based on the current cost information and the change estimated cost information; and a step of including the information regarding the expected profit amount in the first guidance interface.

[0025] In an embodiment, the method comprises: a step of identifying one or more similar stores corresponding to the store based on one or more predetermined similar criteria; a step of identifying an order history of a past designated period corresponding to each of the one or more similar stores; a step of calculating first cost information for each of the one or more similar stores, based on the order history corresponding to each of the one or more similar stores and information on the current rate plan, wherein for each of the one or more similar stores, at least a portion of an order brokerage fee, card fee, payment usage fee, delivery fee borne by the store, and delivery fee borne by the customer would have occurred if the current rate plan had been applied during the past designated period; and a step of calculating second cost information for each of the one or more similar stores, based on the order history corresponding to each of the one or more similar stores and information on the automatic change rate plan, wherein for each of the one or more similar stores, at least a portion of an estimated order brokerage fee, estimated card fee, estimated payment usage fee, estimated delivery fee borne by the store, and estimated delivery fee borne by the customer would have occurred if the automatic change rate plan had been applied during the past designated period. Based on the first cost information and the second cost information, the method may further include the step of calculating information regarding the expected profit amount when applying an automatic change rate plan to each of the one or more similar stores; and the step of including information regarding the profit amount corresponding to each of the one or more similar stores in the first guidance interface. Effects of the invention

[0026] According to at least one embodiment of the present disclosure, by providing a user interface that allows a store user to more easily manage a contract entered into with a service provider in response to a contract management request from a store user, the store user can more easily check and manage information regarding rate plans.

[0027] According to at least one embodiment of the present disclosure, the system is configured to automatically change to a specific rate plan to enhance the benefits of the store-side user and to improve service efficiency, thereby enabling the store-side user to clearly recognize the scheduled change and the resulting effects, and allowing the change or cancellation to be made at the request of the store-side user.

[0028] According to at least one embodiment of the present disclosure, the loss of a store-side user due to the randomness of the store-side user's choice of rate plan can be reduced by automatically changing the rate plan subscribed to by the store-side user for the provision of services.

[0029] The effects according to the technical concept of the present disclosure are not limited to those mentioned above, and other unmentioned effects will be clearly understood by a person skilled in the art from the description in the specification. Brief explanation of the drawing

[0030] FIG. 1 illustrates an environment in which an electronic device according to one embodiment of the present disclosure can be applied. FIG. 2 is a block diagram of an electronic device according to one embodiment of the present disclosure. FIG. 3 is a flowchart illustrating a method for providing a contract management page according to one embodiment of the present disclosure. FIG. 4 is a drawing for explaining an automatic change rate plan guide page according to one embodiment of the present disclosure. FIG. 5 is a drawing for explaining a store status guide page that provides information on membership benefits and sales status of a store according to one embodiment of the present disclosure. FIG. 6 is a drawing for illustrating a contract management page according to one embodiment of the present disclosure. FIG. 7 is a drawing for explaining information about an automatic change rate plan provided on a contract management page according to one embodiment of the present disclosure. FIG. 8a is a drawing for illustrating a first guidance interface according to one embodiment of the present disclosure. FIG. 8b is a drawing for illustrating a first guidance interface according to one embodiment of the present disclosure. FIG. 9 is a drawing for explaining a contract management page when automatic change for an automatic change rate plan according to one embodiment of the present disclosure is disabled. FIG. 10 is a drawing for illustrating a rate plan list according to one embodiment of the present disclosure. FIGS. 11, 12 and 13 are drawings for illustrating additional customer discounts according to one embodiment of the present disclosure. FIG. 14 is a drawing for illustrating a second guidance interface according to one embodiment of the present disclosure. FIG. 15 is a flowchart illustrating a method for applying an additional customer discount according to one embodiment of the present disclosure. FIG. 16 is a flowchart illustrating a method for providing information regarding an expected profit amount according to one embodiment of the present disclosure. Specific details for implementing the invention

[0031] The various embodiments described in this disclosure are illustrative for the purpose of clearly explaining the technical concept of this disclosure and are not intended to limit it to specific embodiments. The technical concept of this disclosure includes various modifications, equivalents, alternatives, and embodiments selectively combined from all or part of each embodiment described in this disclosure. Furthermore, the scope of the technical concept of this disclosure is not limited to the various embodiments presented below or the specific descriptions thereof.

[0032] Terms used in this disclosure, including technical or scientific terms, may have the meaning generally understood by those skilled in the art to which this disclosure pertains, unless otherwise defined.

[0033] Expressions used in this disclosure, such as “comprising,” “may compose,” “possessing,” “possessing,” “having,” and “possessing,” mean that the subject feature (e.g., function, operation, or component, etc.) exists and do not exclude the existence of other additional features. That is, such expressions should be understood as open-ended terms implying the possibility of including other embodiments.

[0034] Singular expressions used in this disclosure may include the meaning of the plural form unless otherwise indicated by the context, and this applies likewise to singular expressions described in the claims.

[0035] Expressions such as "first," "second," or "first," "second" used in this document are used to distinguish one object from another when referring to multiple objects of the same kind, unless the context implies otherwise, and do not limit the order or importance of said objects.

[0036] Expressions used in this document such as “A, B, and C”, “A, B, or C”, “A, B, and / or C”, “at least one of A, B, and C”, “at least one of A, B, or C”, “at least one of A, B, and / or C”, etc., may mean each of the listed items or all possible combinations of the listed items. For example, “at least one of A or B” may refer to (1) at least one A, (2) at least one B, and (3) at least one A and at least one B.

[0037] The expression “based on” as used in this disclosure is used to describe one or more factors affecting an act or action of a decision or judgment described in the phrase or sentence containing this expression, and this expression does not exclude additional factors affecting said act or action of a decision or judgment.

[0038] As used in the present disclosure, the expression that a certain component (e.g., a first component) is "connected" or "connected" to another component (e.g., a second component) may mean that the certain component is not only directly connected or connected to the other component, but is also connected or connected through a new other component (e.g., a third component).

[0039] As used in this disclosure, the expression "configured to" may have meanings such as "set to," "capable of," "modified to," "made to," or "capable of." This expression is not limited to the meaning of "specifically designed in hardware." For example, a processor configured to perform a specific operation may mean a generic-purpose processor capable of performing that specific operation by executing software, or a special-purpose computer structured through programming to perform that specific operation.

[0040] Hereinafter, various embodiments described in this disclosure will be explained with reference to the attached drawings. In the attached drawings and the description thereof, identical or substantially equivalent components may be given the same reference numerals. Furthermore, in the description of the various embodiments below, the description of identical or corresponding components may be omitted, but this does not mean that such components are not included in the embodiments.

[0041] FIG. 1 illustrates an environment in which a device according to one embodiment of the present disclosure may be applied. In one embodiment, the device (110) is connected to a user terminal (120) via a network and can communicate with each other. The device (110) may be an electronic device that provides a food delivery brokerage service (hereinafter, delivery service). That is, the device (110) may be a device operated under the management of an operator of the delivery service (e.g., an operator).

[0042] In one embodiment, the device (110) may manage information regarding a user utilizing a delivery service. The information regarding a user managed by the device (110) may include, for example, user account information, user name information, age information, address information, or contact information. The management of information regarding a user may collectively refer to a series of actions involving having control over and processing such information. For example, the management of information regarding a user may include actions such as storing, updating, or modifying such information. Users utilizing a delivery service may include store-side users utilizing the delivery service to sell food to customers, customer-side users utilizing the delivery service to receive food, and delivery personnel-side users performing food delivery between store-side users and customers; however, in the present disclosure, 'user' may primarily refer to 'store-side users,' but it is understood that users utilizing a delivery service are not limited to store-side users.

[0043] In one embodiment, the device (110) can manage information about each store in a delivery service. The delivery service can be understood as a service that mediates a customer's purchase of food and beverages (hereinafter referred to as 'menu') from a store of a store-side user (hereinafter referred to as 'user'), and the device (110) can manage information about the store corresponding to the user. Additionally, multiple stores may correspond to a single user, and the device (110) can store matching user information and store information. The information regarding the store managed by the device (110) may include store identification information, store name, menu information managed by the store, order information performed at the store, information on the rate plan corresponding to the store, information regarding the details of the rate plan, and sales information of the store. The menu information includes information regarding the menu sold at the store, and the menu information may include the name, price, category, attributes, and detailed description for each menu. At this time, the detailed description may be implemented as data in various formats such as explanatory images, videos, audio, and text regarding the menu. In this context, customer review information may refer to information regarding reviews written by customers about the store. Information regarding pricing plans may include the name of the pricing plan, the order brokerage commission rate, the card fee rate, the payment usage fee rate, and delivery fee calculation information. In this context, the order brokerage commission rate, card fee rate, payment usage fee rate, and delivery fee calculation information may be information used to calculate each fee and cost by applying a predetermined rate to the customer's order amount. For example, the order brokerage commission rate may be information used to calculate a commission at a specified rate on the order amount placed by a customer at the store as a result of providing an order brokerage service.For example, the card fee rate may be information for calculating a fee at a specified rate on the order amount ordered by a customer at the store, provided that a service mediating payment via credit card is provided when a customer uses credit card payment. For example, the payment usage fee rate may be information for calculating a fee at a specified rate on the order amount by mediating the customer's payment when the customer places an order and proceeds with payment at the store. In one embodiment, the delivery fee may refer to the cost incurred due to the service of delivering the menu ordered by the customer. The delivery fee may include a delivery fee borne by the store and a delivery fee borne by the customer. In this case, the delivery fee borne by the store and the delivery fee borne by the customer may be calculated separately. The delivery fee borne by the store and / or the delivery fee borne by the customer may be calculated based on the region, the average delivery demand in that region, weather, day of the week, distance, order amount, etc. The delivery fee borne by the store and / or the delivery fee borne by the customer may be set to a specified amount. The calculation method or amount of the delivery fee borne by the store and / or the delivery fee borne by the customer may be set differently depending on the rate plan. The term "information management" may collectively refer to a series of all actions involving the processing of information while possessing control over it. For example, the management of information regarding rate plans may include actions such as storing, updating, or modifying such information.

[0044] In one embodiment, the device (110) can manage various information to be provided to a user utilizing a delivery service. The device (110) can manage various data necessary to provide a delivery service based on requests from an operator operating the delivery service or a user utilizing the delivery service. For example, it can create, modify, store, or provide to the user data regarding various pages associated with the delivery service, such as menu management pages. Regarding the management method of the device (110), the device (110) can manage information associated with the provision of the delivery service based on user input.

[0045] In one embodiment, the device (110) may provide page information to a user terminal (120) that is used to display a page related to the delivery service based on a request from a user using the delivery service. The user terminal (120) may output a page on a screen using the page information received from the device (110). Here, the page may include a page related to the user logging into the delivery service, a page for managing the user's account, a page providing various information regarding the menus sold by the user, or a contract management page for managing contracts regarding the user's service, including the rate plan the user is subscribed to. The operation of providing page information may include an operation of providing at least some of all data generated during the process of the user using the delivery service to the user terminal (120).

[0046] In one embodiment, the device (110) may manage transactions regarding delivery services provided to a user, that is, transactions regarding online items (e.g., goods or services). That is, the device (110) may manage a series of processes such as enabling the user to receive an order from a customer, receive payment for the order from the customer, and request a delivery person to deliver the menu items according to the order. In addition, regarding operations that the device (110) may perform, it should be noted that even if such operations are not mentioned in this disclosure, if they are general operations that a server providing a known delivery service may perform, applying the technical concept of this disclosure by referring to such operations is not excluded from the scope of this disclosure.

[0047] The aforementioned device (110) may be implemented as one or more computing servers. For example, all functions of the device (110) may be implemented in a single computing server. As another example, the first function of the device (110) may be implemented in a first computing server, and the second function may be implemented in a second computing server. As yet another example, multiple computing servers may be used, each implementing all functions or specific functions of the device (110). The aforementioned computing server may be a desktop computer, a laptop computer, an application server, a proxy server, or a cloud server, but is not limited thereto, and any type of server equipped with computing functions may be a computing server.

[0048] In one embodiment, the user terminal (120) may be a device for a user to use a delivery service. The user terminal (120) may be implemented as a terminal capable of transmitting and receiving various information to and from the device (110) via a network. For example, the user terminal (120) may be one of a desktop computer, a laptop computer, a portable communication terminal (smartphone, etc.), a portable multimedia server, a wearable server, or an HMD. However, the type of user terminal (120) is not limited thereto, and the user terminal (120) may be any server capable of receiving information from the user or outputting information to the user, and communicating with the device (110) or other servers via a network.

[0049] In one embodiment, the user terminal (120) can provide information received from the device (110) to the user and can receive input from the user and transmit it to the device (110). Specifically, the user terminal (120) can obtain input from the user instructing the call of various web pages and generate a command instructing the call of various web pages in response to the obtained input. The user terminal (120) can transmit the command instructing the call of various web pages to the device (110). The input obtained from the user may include various forms of input, such as a click using a mouse, a touch using a touchpad or touchscreen, voice recognition, or other electronic inputs. The user terminal (120) can receive information on various web pages from the device (110) and output web pages through the received information on various web pages.

[0050] In one embodiment, the network may serve to connect the device (110) with the user terminal (120) or other external server. For example, the network may provide a connection path so that the user terminal (120) or other external server can be connected to the device (110) and transmit and receive packet data with the device (110). The network may be implemented as any type of wired or wireless network, such as, for example, a Local Area Network (LAN), a Wide Area Network (WAN), a Mobile Radio Communication Network, or a Wibro (Wireless Broadband Internet).

[0051] In one embodiment, the device (110) and the user terminal (120) may operate as a single device. The user terminal (120) may be included in the device (110) as a whole or part of the component of the device (110). In this case, for example, the various information exchanged between the device (110) and the user terminal (120) via a network may be the various information exchanged between each component within a single server.

[0052] FIG. 2 is a block diagram of an electronic device according to one embodiment of the present disclosure. In one embodiment, the electronic device (200) (e.g., the device (110) of FIG. 1) may process information regarding a delivery service. The electronic device (200) may include one or more processors (210), one or more memories (220), and a communication interface (230) as components. At least one of the components of the electronic device (200) may be omitted, or other components may be added to the electronic device (200). In one embodiment, additionally or alternatively, some components may be implemented as a single or multiple entities. In the present disclosure, one or more processors (210) may be referred to as processors (210). Unless the context clearly indicates otherwise, the expression processors (210) may mean a set of one or more processors. In the present disclosure, one or more memories (220) may be referred to as memories (220). The expression "memory" (220) may mean a set of one or more memories unless the context clearly indicates otherwise. In one embodiment, at least some of the components inside and outside the electronic device (200) may be connected to each other via a bus, GPIO (General Purpose Input / Output), SPI (Serial Peripheral Interface), or MIPI (Mobile Industry Processor Interface), etc., to exchange information (data, signals, etc.).

[0053] In one embodiment, the processor (210) of the electronic device (200) can control at least one component of the electronic device (200) connected to the processor (210) by running software (e.g., instructions, programs, etc.). Additionally, the processor (210) can perform various operations such as computation, processing, data generation, and processing related to the present disclosure. Additionally, the processor (210) can load data, etc. from memory (220) or store it in memory (220). The processor (210) can control a communication interface (230) to request various information from a user terminal (120) and receive various information from the user terminal (120).

[0054] In one embodiment, the memory (220) of the electronic device (200) may store various information (data). The information stored in the memory (220) may include software (e.g., instructions, programs, etc.) as information acquired, processed, or used by at least one component of the electronic device (200). The memory (220) may include volatile and / or non-volatile memory. In the present disclosure, instructions or programs are software stored in the memory (220) and may include an operating system for controlling the resources of the electronic device (200), an application, and / or middleware that provides various functions to the application so that the application can utilize the resources of the electronic device (200). In one embodiment, the memory (220) may store instructions that cause the processor (210) to perform calculations when executed by the processor (210). The memory (220) may store at least a portion of information received from a database through a communication interface (230) and / or information transmitted to a database through a communication interface (230). Specifically, the memory (220) can store information regarding the delivery service and instructions executed by the processor (210).

[0055] In one embodiment, the communication interface (230) can perform wireless or wired communication between the electronic device (200) and a database or other external device. For example, the communication interface (230) can perform wireless communication according to methods such as eMBB (enhanced Mobile Broadband), URLLC (Ultra Reliable Low-Latency Communications), MMTC (Massive Machine Type Communications), LTE (Long-Term Evolution), LTE-A (LTE Advance), NR (New Radio), UMTS (Universal Mobile Telecommunications System), GSM (Global System for Mobile communications), CDMA (Code Division Multiple Access), WCDMA (Wideband CDMA), WiBro (Wireless Broadband), WiFi (Wireless Fidelity), Bluetooth, NFC (Near Field Communication), GPS (Global Positioning System), or GNSS (Global Navigation Satellite System). For example, the communication interface (230) can perform wired communication according to methods such as USB (Universal Serial Bus), HDMI (High Definition Multimedia Interface), RS-232 (Recommended Standard-232), or POTS (Plain Old Telephone Service). In one embodiment, the electronic device (200) may be implemented by integrating with another server. In this case, the communication interface (230) may function as a connection circuit or interface connecting the electronic device (200) and the other server.

[0056] A user terminal according to one embodiment of the present disclosure (e.g., the user terminal (120) of FIG. 1) may also include one or more processors, one or more memories, and a communication interface as components. At least one of the components of the user terminal may be omitted, or other components may be added to the user terminal. In one embodiment, additionally or substantially, some components may be implemented as an integrated unit or as a single or multiple entity. One or more processors of the user terminal may control at least one component of the user terminal connected to the processor by running software (e.g., instructions, programs, etc.). One or more memories of the user terminal may store various information (data). The communication interface of the user terminal may perform wireless or wired communication between the user terminal and a database or other external device.

[0057] FIG. 3 is a flowchart illustrating a method for providing a contract management page according to one embodiment of the present disclosure.

[0058] The device (110) may receive a contract management request from the user's terminal (120) (S310). The contract management request may refer to a management request for a provision contract that provides a delivery brokerage service. In this case, the delivery brokerage service may include various detailed services that are included in the delivery brokerage service or are incidental thereto to provide the delivery brokerage service smoothly.

[0059] The device (110) can identify the store corresponding to the user in response to a contract management request (S320). In one embodiment, the device (110) can identify the user's information based on the information of the user terminal (120) that transmitted the contract management request. The device (110) can identify one or more store information corresponding to the user's information. In this case, if there are multiple stores corresponding to the user, the device (110) transmits a request to the user terminal (120) to confirm which of these stores the contract management request is being made to, and can identify the store corresponding to the user by receiving a response from the user terminal (120).

[0060] The device (110) can check information regarding an automatic change rate plan corresponding to a store (S330). The device (110) can check information regarding a rate plan corresponding to a store. Information regarding a rate plan corresponding to a store may include a current rate plan. A current rate plan may refer to a rate plan currently applied corresponding to a store. In this case, "current" may refer to a time when the device (110) checks information regarding a rate plan corresponding to a store, when the user terminal (120) transmits a contract management request, or when the user terminal (120) transmits a contract management request.

[0061] In one embodiment, the rate plan information corresponding to the store may further include an automatic change rate plan. An automatic change rate plan may refer to a rate plan scheduled to change automatically after a specified period. For example, an automatic change rate plan may be a rate plan scheduled to change at a predetermined time, either upon a user's request for change or regardless of a user's request. The device (110) can check whether there is information regarding the scheduled rate plan change to an automatic change rate plan and the automatic change rate plan for the store, and can check the information regarding the automatic change rate plan.

[0062] In one embodiment, the device (110) receives a contract management request corresponding to a store and, upon confirming the store corresponding to the user, checks whether information regarding an automatic change rate plan exists, and if it does, can provide guidance information regarding the automatic change rate plan to the user terminal (120).

[0063] The device (110) can transmit a contract management page to a user terminal (120) (S340). In one embodiment, the contract management page may include various interfaces that provide various information related to a contract corresponding to the user's store and help the user check, change, and save various information. In one embodiment, the contract management page may include information about the current rate plan corresponding to the store and information about the automatic change rate plan corresponding to the store.

[0064] The device (110) may receive a request to cancel an automatic change from the user's terminal (120). The request to cancel an automatic change may include a request to cancel an automatic change to an automatic change rate plan. If the user does not wish to change to an automatic change rate plan, the user may transmit a request to cancel an automatic change through the user terminal (120). In response to receiving a request to cancel from the user terminal (120), the device (110) may provide information regarding the exclusion of benefits corresponding to the automatic change rate plan. The device (110) may provide a first guidance interface in a part of the contract management page, which includes interface elements for receiving information regarding the exclusion of benefits and a user's request to confirm cancellation regarding the cancellation request.

[0065] In one embodiment, benefits corresponding to the automatic change rate plan may include advertising benefits, benefits providing analytical information for user fee savings, benefits discounting service usage fees, benefits providing additional services, etc. In this case, the additional services may include benefits allowing the user to apply additional customer discounts for the user's store. Additional customer discounts will be described later.

[0066] The device (110) can receive a confirmation request for a release request (S360). The device (110) can receive a confirmation request for a release request regarding the scheduled automatic change of rate plan to an automatic change rate plan from the user terminal (120) according to user input on the first guidance interface.

[0067] The device (110) can cancel the scheduled automatic change and delete information about the automatic change rate plan from the contract management page (S370). The device (110) can cancel the scheduled automatic change of the rate plan to the automatic change rate plan corresponding to the store and remove information about the automatic change rate plan from the contract management page.

[0068] The device (110) can activate the first rate plan change request interface element and the second rate plan change request interface element (S380).

[0069] In one embodiment, the first rate plan change request interface element may include a user interface element for requesting a change to an automatic change rate plan and / or a change reservation. Depending on the user's input to the first rate plan change request interface element, the rate plan corresponding to the user's store may be changed from the current rate plan to an automatic change rate plan, or a change reservation may be performed to change to an automatic change rate plan at a predetermined time.

[0070] In one embodiment, the second rate plan change interface element may include a user interface element for requesting a change of the rate plan corresponding to the store from the current rate plan to a rate plan different from the automatic change rate plan, or for requesting a change reservation. Depending on the user's input to the second rate plan change request interface element, the rate plan corresponding to the user's store may be changed from the current rate plan to one of one or more other rate plans excluding the automatic change rate plan, or a change reservation may be performed to change it at a predetermined time.

[0071] In this way, the device (110) does not provide a user interface element that allows the user to change to another rate plan when the automatic change rate plan is set as the current rate plan or when an automatic change is scheduled to be applied as a replacement for the current rate plan, and first makes the user aware of the effect of excluding the application of benefits when canceling the scheduled automatic change to the automatic change rate plan, and provides a first rate plan change request interface element and a second rate plan change request interface element that allow the user to change to another rate plan only when the user requests the cancellation of the automatic change, thereby making the user aware of the utility of the automatic change rate plan and increasing the proportion of users who maintain the automatic change rate plan.

[0072] FIG. 4 is a drawing for explaining an automatic change rate plan guide page according to one embodiment of the present disclosure.

[0073] In one embodiment, the device (110) may provide a guide page (400) for an automatic change rate plan to a user terminal (120). Upon receiving a contract management request from the user terminal (120), the device (110) may provide a guide page (400) for an automatic change rate plan to the user terminal (120) if there is information regarding an automatic change rate plan among the information regarding rate plans corresponding to the user's store.

[0074] In one embodiment, the information page (400) for the automatic change rate plan may include information regarding the scheduled automatic change of the rate plan corresponding to the store to the automatic change rate plan, and information regarding the order brokerage fee, delivery fee borne by the store, delivery fee borne by the customer, and benefits resulting from the change to the automatic change rate plan that will be applied according to the change to the automatic change rate plan. In one embodiment, the benefits resulting from the change to the automatic change rate plan may include membership discount benefits.

[0075] FIG. 5 is a drawing for explaining a store status guide page that provides information on membership benefits and sales status of a store according to one embodiment of the present disclosure.

[0076] After providing an information page (400) for an automatic change rate plan, the device (110) may provide a store status information page (500) based on user input. The store status information page (500) may include store information (510). At this time, the store information (510) may display any one selected from the stores corresponding to the user, and it is also possible to select another store corresponding to the user based on user input. The store status information page may include information (520) regarding whether the store's membership discount benefit is applied. The information (520) regarding whether the membership discount benefit is applied may include a membership discount information request interface element (511) that requests information on whether the membership discount benefit is applied, information on conditions for application, and detailed information for providing information on conditions.

[0077] The store status guide page (500) may include the sales status (530) of the store corresponding to a specified past period. The sales status (530) may include various statuses such as total sales, number of orders, and average order amount corresponding to the store.

[0078] FIG. 6 is a drawing for illustrating a contract management page according to one embodiment of the present disclosure.

[0079] The device (110) can provide a contract management page (600) to a user terminal (120) according to user input corresponding to a store status guide page (500). At this time, the user input corresponding to the store status guide page (500) may include an input to close the page.

[0080] In one embodiment, the contract management page (600) may include a first area (610) displaying information about an automatic change rate plan and a second area (620) displaying information about a current rate plan.

[0081] In one embodiment, the first area (610) may be configured to display key information regarding the automatic change rate plan. For example, the first area (610) may include information on the scheduled time for the change of the automatic change rate plan (e.g., AA rate plan), a summary of information on the order brokerage fee corresponding to the automatic change rate plan, the delivery fee borne by the store and the delivery fee borne by the customer, and a notice (615) regarding the provision of membership discount benefits following the application of the automatic change rate plan.

[0082] In one embodiment, the first area (610) may include a first area expand interface element (611) for requesting the display of full information regarding an automatic change rate plan. In response to user input corresponding to the first area expand interface element (611), the device (110) may display full information regarding an automatic change rate plan on the first area (610).

[0083] In one embodiment, the second area (620) may be configured to display information about the current rate plan. For example, the second area (620) may display information regarding the name, order brokerage fee, card fee, payment usage fee, and delivery fee calculation corresponding to the current rate plan (e.g., BB rate plan).

[0084] FIG. 7 is a drawing for explaining information about an automatic change rate plan provided on a contract management page according to one embodiment of the present disclosure.

[0085] The first area (610) described with reference to FIG. 6 can be provided to a user terminal (120) as an expanded first area (610a) according to user input corresponding to a first area expansion interface element (611). At this time, the expanded first area (610a) can be restored to its original state as a first area (610) according to user input corresponding to a first area contraction interface element (612) included in the expanded first area (610a).

[0086] The first expanded area (610a) can display full information about the automatic change rate plan, for example, the name corresponding to the automatic change rate plan (e.g., AA rate plan), the scheduled time of change, the order brokerage fee, the card fee, the payment usage fee, and the delivery fee calculation information.

[0087] In one embodiment, delivery fee calculation information based on an automatic change rate plan may be configured to be calculated based on various factors, such as a region corresponding to the store, a demand forecast corresponding to the store, a demand forecast for delivery requests in the region corresponding to the store, and the distance from the store of the customer who requested the order.

[0088] In one embodiment, the unfolded first area (610a) may include a release request interface element (613) for releasing the scheduled automatic change for the automatic change rate plan. That is, the device (110) may activate the release request interface element (613) for releasing the automatic change in accordance with user input corresponding to the first area unfolding interface element (611). The device (110) may provide a first guidance interface including a release confirmation interface element to the user terminal (120) in response to a release request received from the user terminal (120) in accordance with the user's input to the release request interface element (613).

[0089] FIGS. 8a and FIGS. 8b are drawings for illustrating a first guidance interface according to one embodiment of the present disclosure.

[0090] In one embodiment, the first guidance interface (800a or 800b) may be provided from the electronic device (110) to the user terminal (120) in response to a request to release the user from the scheduled plan change to the automatic change plan.

[0091] In one embodiment described with reference to FIG. 8a, the first guidance interface (800a) may include guidance information regarding the exclusion of benefits corresponding to an automatic change rate plan, a release confirmation interface element ("release") for receiving a user's release confirmation request, and a cancellation interface element for canceling the release request.

[0092] In one embodiment described with reference to FIG. 8b, the first guidance interface (800b) may include guidance information regarding the exclusion of benefits corresponding to the automatic change rate plan, a release confirmation interface element ("Maintain AA rate plan") for receiving a user's release confirmation request, and an interface element ("Change to another rate plan") for receiving a request to change to a rate plan other than the automatic change rate plan.

[0093] In one embodiment, the benefit corresponding to the automatic change rate plan may include a membership discount benefit resulting from the application of the automatic change rate plan.

[0094] FIG. 9 is a drawing for explaining a contract management page when automatic change for an automatic change rate plan according to one embodiment of the present disclosure is disabled.

[0095] The device (110) can cancel the scheduled automatic change to an automatic change rate plan and delete information about the automatic change rate plan in response to user input corresponding to the cancellation confirmation interface element.

[0096] In the case where automatic change is disabled, the contract management page (600) may have the first area (610) containing information about the automatic change rate plan removed. That is, when automatic change is disabled, the contract management page (600) may display the second area (620) excluding the first area (610).

[0097] In one embodiment, when automatic change is disabled, the device (110) may activate and display the first rate plan change request interface element (910) and the second rate plan change request interface element (621) on the contract management page (600).

[0098] The first rate plan change request interface element (910) may be an interface element for requesting a rate plan change from the current rate plan to an automatic change rate plan for a store. Depending on the user input corresponding to the first rate plan change request interface element (910), the device (110) may change the rate plan corresponding to the store to an automatic change rate plan.

[0099] In one embodiment, the device (110) can immediately change the rate plan corresponding to the store to an automatic change rate plan in response to an input to the first rate plan change request interface element (910). In this case, in the second area (620) on the contract management page, information regarding the current rate plan is changed to information regarding the automatic change rate plan, and the first rate plan change request interface element (910) can be disabled.

[0100] In one embodiment, the device (110) may make a change reservation in response to an input to the first rate plan change request interface element (910) so that the rate plan corresponding to the store changes from the current rate plan to an automatic change rate plan after a specified period. In this case, the first area (610) on the contract management page is regenerated, and the first rate plan change request interface element (910) may be deactivated.

[0101] The second rate plan change request interface element (621) may be an interface element for requesting a rate plan change from the current rate plan to an automatic change rate plan and a rate plan different from the current rate plan for a store. In accordance with user input corresponding to the second rate plan change request interface element (621), the device (110) may change the rate plan corresponding to the store to an automatic change rate plan and a rate plan different from the current rate plan. At this time, the device (110) provides a list of one or more rate plans different from the automatic change rate plan and the current rate plan to the user terminal (120), and accordingly, in accordance with the rate plan selection input received from the user terminal (120), information regarding the rate plan to be scheduled for change among the one or more rate plans different from the automatic change rate plan and the current rate plan can be checked. In this case, the first area (610) containing information about the rate plan scheduled for change is regenerated on the contract management page, provided that the first rate plan change request interface element (910) may remain in an activated state.

[0102] In one embodiment, even if the device (110) receives input for the second rate plan change request interface element (621), it may not immediately change the rate plan corresponding to the store to a rate plan selected by the user among one or more rate plans different from the automatic change rate plan and the current rate plan, but may schedule a change so that the rate plan corresponding to the store changes from the current rate plan to the rate plan selected by the user after a specified period.

[0103] In one embodiment, the contract management page (600) after automatic change is disabled may include information (920) regarding membership discount benefits that the user can enjoy when selecting an automatic change rate plan.

[0104] FIG. 10 is a drawing for illustrating a rate plan list according to one embodiment of the present disclosure.

[0105] In one embodiment, a rate plan list page (1000) may be provided in response to user input corresponding to a second rate plan change request interface element (621) described with reference to FIG. 9. The device (110) may provide a rate plan list page (1000) including a rate plan list (1010) to a user terminal (120).

[0106] In one embodiment, the rate plan list page (1000) may include a rate plan list (1010) and a change request icon (1020).

[0107] In one embodiment, the rate plan list (1010) may include information on one or more rate plans that are different from the current rate plan and the automatic change rate plan.

[0108] In one embodiment, the rate plan list (1010) may display information about the automatic change rate plan along with information about other rate plans. For example, information about the automatic change rate plan (not shown) may be displayed together in the rate plan list (1010) so that the automatic change rate plan can be compared with other rate plans on the rate plan list (1010).

[0109] In one embodiment, the rate plan list (1010) may include various information corresponding to one or more rate plans included in the list, such as order brokerage fees, information on calculating delivery fees borne by the store, information on calculating delivery fees borne by the customer, and information on setting a minimum order amount.

[0110] In one embodiment, the user performs a selection input to select one rate plan to request a change on the rate plan list (1010), and accordingly, the device (110) can receive the selection input and the change request from the user terminal (120).

[0111] FIGS. 11, 12 and 13 are drawings for illustrating additional customer discounts according to one embodiment of the present disclosure.

[0112] In one embodiment, the additional customer discount may refer to a benefit that allows the store-side user to apply an additional discount that the store can provide to customers. That is, allowing the application of the additional customer discount may be collectively referred to as the additional customer discount benefit. In one embodiment, the additional customer discount may be applied only when the store is subject to an automatic change rate plan. In one embodiment, on the contract management page (600), information regarding the automatic change rate plan may include information regarding whether to apply the additional customer discount, and information regarding the current rate plan may not include information regarding whether to apply the additional customer discount.

[0113] Additional customer discounts may include services permitted by the service provider to the store, allowing the store to provide discount benefits to customers by bearing separate costs. For example, additional customer discounts can be implemented by providing a user-set arbitrary amount as a discount benefit to the customer. In this case, the user may set the amount of the additional customer discount to be applied differentially based on the order amount at the time the customer requests the order.

[0114] In one embodiment, additional customer discounts may be implemented by converting the store's profit into a customer discount cost as the corresponding rate plan is changed from the current rate plan to an automatic rate plan. For example, if the delivery fee borne by the store decreases as a result of switching from the current rate plan to the automatic rate plan, the store may generate a profit equal to the reduction in the delivery fee borne by the store due to the rate plan conversion. If some or all of the profit resulting from this rate plan conversion is provided as a customer discount, the store can offer the discount without incurring a loss, thereby allowing the store to expect promotional and customer attraction effects. Although the profit generated from the rate plan conversion is exemplified only in terms of the store's delivery fee, at least a portion of the store's profit resulting from the reduction in order brokerage fees, card fees, payment usage fees, or a combination thereof may also be set as the additional customer discount amount. In one embodiment, a minimum amount of additional customer discount can be set by the user, and if no profit is generated for the store side due to the plan switch for a specific order despite the plan switch, only the set minimum amount can be set as the additional customer discount amount.

[0115] In one embodiment, the user may request whether to apply an additional customer discount, and the device (110) may apply an amount corresponding to part or all of the store-side profit generated by the rate plan conversion for each order as the additional customer discount amount for each order for stores that apply the additional customer discount. For example, if the user's store is subject to an automatic change rate plan and applies an additional customer discount in accordance with the application of the automatic change rate plan, the device (110) may determine part or all of the difference between the store-side cost incurred when applying the automatic change rate plan and the store-side cost incurred when applying the automatic change rate plan, that is, the rate plan immediately before the change to the automatic change rate plan, as the additional customer discount amount. Additionally, for example, for an order that occurs while the store is subject to the automatic change rate plan, the device (110) may determine part or all of the difference between the store-side cost incurred when applying the rate plan immediately before the change to the automatic change rate plan and the store-side cost incurred for the order after the change to the automatic change rate plan as the additional customer discount amount. Additionally, the device (110) can compare the cost items included in the store-side costs incurred when applying the rate plan immediately before the automatic change rate plan change with the corresponding cost items included in the store-side costs incurred when applying the automatic change rate plan change, confirm that the cost item according to the rate plan before the change is larger, and determine some or all of the store-side profit generated by the rate plan change for that item as an additional customer discount amount.

[0116] Referring to FIG. 11, the contract management page (600) includes a delivery order settings tab (1110), and depending on user input for the delivery order settings tab (1110), a third area (1120) for setting additional customer discounts and a fourth area (1130) for setting a minimum order amount may be displayed.

[0117] Referring to FIG. 11, the third area (1120) may include an additional customer discount amount setting request interface (1121) for providing guidance on additional customer discounts and requesting a setting of the additional customer discount amount. The additional customer discount amount may be set according to user input corresponding to the additional customer discount amount setting request interface (1121).

[0118] Next, referring to FIG. 12, if the additional customer discount amount is set to be smaller than a predetermined amount (e.g., less than 1,000 won), the third area (1120a) may display a guide (1122) recommending a change to the additional customer discount amount. Additionally, the additional customer discount amount may be set according to an input corresponding to the user's additional customer discount amount setting request interface (1121a).

[0119] Referring to FIG. 13, if the store corresponds to a store that is not subject to an automatic change rate plan, the additional customer discount amount setting request interface (1121b) included in the third area (1120b) may be disabled. Additionally, the third area (1120b) may include information (1123) indicating that the additional customer discount is a service available only at stores subject to an automatic change rate plan (e.g., AA plan). In one embodiment, when the additional customer discount amount setting request interface (1121b) is disabled, the additional customer discount amount setting request interface (1121b) may be changed to a change request interface element to an automatic change rate plan. At this time, depending on the user input corresponding to the disabled additional customer discount amount setting request interface (1121b) within the third area (1120b), the device (110) may provide a second guidance interface including guidance information indicating that a change to an automatic change rate plan that supports the additional customer discount is required, and a change request interface element for receiving a change request to an automatic change rate plan. The description of the second guidance interface is given later in Fig. 14.

[0120] Additionally, referring to FIGS. 11, 12 and 13, the fourth area (1130) may display information regarding the setting, change, change reservation, or cancellation of the change reservation for the minimum order amount, and if there is a change reservation for the setting of the minimum order amount, an interface element (1131) requesting cancellation thereof may be activated.

[0121] A second guidance interface (1400) may be provided in response to user input corresponding to a disabled additional customer discount amount setting request interface (1121b) within a third area (1120b), as described with reference to FIG. 13. In one embodiment, the second guidance interface (1400) may include a change request interface element (1410) for receiving a request for a change to an automatic change rate plan, and guidance information indicating that a change to an automatic change rate plan that supports additional customer discounts is required. In response to user input corresponding to the change request interface element (1410), the device (110) may schedule a rate plan change to change the rate plan of the store corresponding to the user to an automatic change rate plan after a specified period, or change the rate plan of the store corresponding to the user to an automatic change rate plan immediately.

[0122] FIG. 15 is a flowchart illustrating a method for applying an additional customer discount according to one embodiment of the present disclosure.

[0123] The device (110) can check the current rate plan and the rate plan scheduled for change corresponding to the store if the store is subject to an automatic change rate plan and is a store that applies additional customer discounts (S1510).

[0124] The device (110) can calculate the current delivery fee borne by the store side when the rate plan scheduled for change corresponds to an automatic change rate plan (S1520). Based on the delivery fee calculation information included in the current rate plan, the device (110) can calculate the current delivery fee borne by the store side for each order. At this time, the current delivery fee borne by the store side may be the same amount for each order or may be a different amount. If the current delivery fee borne by the store side has a different amount for each order, the device (110) can calculate the current delivery fee borne by the store side corresponding to the sum or average of the current delivery fees borne by the store side for multiple orders.

[0125] The device (110) can calculate the delivery fee to be borne by the store scheduled for change if the rate plan scheduled for change corresponds to an automatic rate plan (S1530). Based on the delivery fee calculation information included in the rate plan scheduled for change, i.e., the automatic rate plan, the device (110) can calculate the delivery fee to be borne by the store scheduled for change for each order when the rate plan is changed to an automatic rate plan. At this time, the delivery fee to be borne by the store scheduled for change may be the same amount for each order or may be a different amount. If the delivery fee to be borne by the store scheduled for change has a different amount for each order, the device (110) can calculate the delivery fee to be borne by the store scheduled for change corresponding to the sum or average of the delivery fees to be borne by the store scheduled for change corresponding to multiple orders to the store.

[0126] The device (110) can compare the current delivery fee borne by the store side and the delivery fee borne by the store side scheduled to be changed (S1540). The device (110) can calculate the difference between the average or total amount of the current delivery fee borne by the store side and the average or total amount of the delivery fee borne by the store side scheduled to be changed by comparing them with each other.

[0127] The device (110) can determine an additional customer discount amount that discounts the customer's burden costs based on the difference resulting from the comparison, and can set the additional customer discount amount to discount the customer's burden costs after the automatic change rate plan is applied (S1550).

[0128] In one embodiment, the additional customer discount amount may be set as part or all of the difference resulting from the comparison. If part of the difference is determined as the additional customer discount amount, a minimum amount, a maximum amount, and / or a ratio may be set for setting part of the difference.

[0129] In addition, although the method for calculating the additional customer discount amount has been explained with reference to FIG. 15, for at least some of the cost items borne by the store, such as order brokerage fees, card fees, and payment usage fees, in addition to the delivery fee borne by the store, the amount based on the whole or part of the difference resulting from the comparison of the current costs and the costs scheduled for change by cost item may be applied as the additional customer discount amount.

[0130] FIG. 16 is a flowchart illustrating a method for providing information regarding an expected profit amount according to one embodiment of the present disclosure.

[0131] The device (110) can check past order history corresponding to the store (S1610). In one embodiment, the device (110) can check order history for a past specified period corresponding to the store. The past order history may include various information corresponding to each order that occurred during a past specified period corresponding to the store, such as the order menu, the price of each order menu at the time of ordering, the delivery location, the distance between the delivery location and the store, the weather, etc.

[0132] The device (110) can calculate current cost information based on order history and current rate plan information (S1620). In one embodiment, the device (110) can calculate current cost information for each cost item by applying a calculation method corresponding to each cost item included in the current rate plan to the past order history. In one embodiment, if the past order history includes a delivery fee item, the delivery fee item can be obtained without being calculated separately. In this case, current cost information can be calculated by applying information based on the past order history only to other cost items. At this time, each cost item may include at least some of the order brokerage fee, card fee, payment usage fee, delivery fee borne by the store, and delivery fee borne by the customer.

[0133] The device (110) can calculate information on the estimated cost of change based on past order history and information on the automatic change rate plan (S1630). At this time, the estimated cost of change information may refer to the estimated amount of each cost item included in the automatic change rate plan when applying the rate plan scheduled for change, i.e., the automatic change rate plan, to the past order history. At this time, each cost item may include at least some of the order brokerage fee, card fee, payment usage fee, delivery fee borne by the store, and delivery fee borne by the customer.

[0134] The device (110) can calculate information regarding the expected profit amount based on the expected cost information for the change and the current cost information (S1640). At this time, the expected profit amount can be calculated as the difference between the current cost information and the expected cost information for the change. In one embodiment, the expected profit amount can be calculated for each cost item. If the expected profit amount among each cost item becomes negative, the absolute value thereof can be understood as the expected loss amount. Additionally, terms such as 'profit,' 'profit amount,' 'expected profit,' or 'expected profit amount' may refer to the specific amount of cost items on the store side that decrease due to the change from the current rate plan to the automatic change rate plan, and terms such as 'loss,' 'loss amount,' 'expected loss,' or 'expected loss amount' may refer to the specific amount of cost items on the store side that increase due to the change from the current rate plan to the automatic change rate plan.

[0135] The device (110) can calculate cost items for which a profit is expected for each cost item (S1650). The device (110) can determine cost items for which an expected profit exists as cost items for which a profit is expected for each cost item. In one embodiment, the device (110) can calculate cost items for which a loss is expected.

[0136] In one embodiment, the device (110) may change the past period specified to check past order history when there are no cost items with expected profit. The device (110) may change the specified past period to re-check the past order history so that cost items with expected profit are calculated, and may re-calculate information regarding the expected profit based on the re-checked past order history.

[0137] In one embodiment, the device (110) can calculate cost items where user loss is expected and cost items where user profit is expected, respectively. If there are cost items where user profit is expected and cost items where user loss is expected, the device (110) can combine these cost items to calculate the profit amount and loss amount for each combination. At this time, the device (110) can determine cost item combinations formed by combining cost items where profit is expected and cost item combinations formed by combining cost items where loss is expected. Specifically, the device (110) can calculate the total profit amount by summing the profit amounts of each cost item combination where user profit is expected, and calculate the total loss amount by summing the loss amounts of each cost item combination where user loss is expected. The device (110) can identify combination pairs where the total profit amount is greater than the total loss amount and provide cost change information according to the corresponding combination to the user terminal (120).

[0138] For example, if there are cost items A and B for which a profit is expected, and cost items C and D for which a loss is expected, the device (110) can produce the result of comparing cost item A and cost item C, the result of comparing cost item A and cost item D, the result of comparing cost item B and cost item C, the result of comparing cost item B and cost item D, the result of comparing the combination of cost item A and cost item B with cost item C, the result of comparing the combination of cost item A and cost item B with cost item D, the result of comparing the combination of cost item C and cost item D with cost item A, and the result of comparing the combination of cost item C and cost item D with cost item B.

[0139] In one embodiment, the device (110) may provide at least a portion of the results of calculating the profit amount according to the combination of each cost item to the user terminal (120) as information regarding the expected profit amount. For example, in the above example, if a profit amount is generated based on a comparison between cost item A and cost item D, and a profit amount is generated based on a comparison between a combination of cost item A and cost item B and cost item D, the device (110) may provide the user with a list of cost items that make the profit amount greater as information regarding the profit amount. In one embodiment, the device (110) may also provide the user with a list of selected cost items as information regarding the profit amount, based on the total number of cost items to be compared. For example, if a profit is generated based on a comparison between cost item A and cost item D (first comparison), and a profit is generated based on a comparison between a combination of cost item A and cost item B and cost item D (second comparison), since two cost items appear in the first comparison but three cost items appear in the second comparison, even if the profit is small, the result based on the second comparison can be selected as profit-related information and provided to the user terminal (120) along with information about those cost items. That is, in this process, if there are comparison pairs based on combinations of multiple cost items, they can be exposed to the user in order of the number of items included in the combination of profit and loss. This method can contribute to increasing the user's confidence in the provided statistical data.

[0140] The device (110) can calculate profit information for similar stores (S1660).

[0141] In one embodiment, the device (110) may determine similar stores. Similar stores may include one or more stores that satisfy certain similar conditions corresponding to the store subject to contract management. In one embodiment, the device (110) may determine similar stores based on various similar conditions for determining similar stores. These conditions are used to identify stores that have characteristics similar to the store subject to contract management. Similar stores may be selected based on several parameters. For example, similar stores may be determined based on geographical location. Similar stores may be located in the same or similar geographical area or commercial district as the store subject to contract management. For example, they may be limited to stores located within the same city or adjacent areas. Additionally, similar stores may be determined based on store size. Stores with a similar size to the store subject to contract management may be selected as similar stores. This may be based on factors such as the store's area, number of employees, or sales volume. Additionally, similar stores may be determined based on a menu, genre, or category corresponding to the store. Additionally, similar stores may be determined based on a business model or operational form corresponding to the store. Similar stores can be identified as stores with similar business models or operational structures. This may include operational characteristics such as whether the store is a franchise, service methods, and operating hours.

[0142] In one embodiment, the device (110) can calculate information regarding an expected profit amount corresponding to a similar store (S1660). The expected profit amount corresponding to a similar store may be determined based on the order history of the similar store during a past specified period and current rate plan information corresponding to the user's store. In this case as well, information regarding an expected profit amount corresponding to a similar store may be calculated in a manner similar to the method used to calculate information regarding an expected profit amount corresponding to the user's store.

[0143] In one embodiment, the device (110) can calculate profit information for similar stores when there are no cost items where profit is expected or when the expected profit amount is less than a threshold value.

[0144] The device (110) can display at least some of the information regarding the expected profit amount, the cost items for which profit is expected, and the expected profit amount for similar stores on the first guidance interface (S1670).

[0145] The methods according to the present disclosure may be computer-implemented methods. The computer may include, for example, a device capable of performing processing. Although each step of the methods in the present disclosure is illustrated and described in a predetermined order, the steps may be performed in any combination according to the present disclosure, in addition to being performed sequentially. In one embodiment, at least some of the steps may be performed in parallel, iteratively, or heuristically. The present disclosure does not exclude variations or modifications to the methods. In one embodiment, at least some of the steps may be omitted, or other steps may be added.

[0146] Various embodiments of the present disclosure may be implemented as software recorded on a machine-readable recording medium. The software may be software for implementing the various embodiments of the present disclosure described above. The software may be inferred from the various embodiments of the present disclosure by programmers skilled in the art to which the present disclosure pertains. For example, the software may be machine-readable instructions (e.g., code or code segments) or a program. The machine may be a device capable of operating according to instructions called from the recording medium, for example, a computer. In one embodiment, the machine may be a device according to the embodiments of the present disclosure. In one embodiment, the processor of the machine may execute the called instructions to cause the components of the machine to perform functions corresponding to those instructions. In one embodiment, the processor may be a processor according to the embodiments of the present disclosure. The recording medium may mean any type of recording medium in which data is stored that can be read by the machine. The recording medium may include, for example, ROM, RAM, CD-ROM, magnetic tape, floppy disk, optical data storage device, etc. In one embodiment, the recording medium may be memory. In one embodiment, the recording medium may be implemented in a distributed form in a networked computer system, etc. Software may be stored and executed in a distributed manner in a computer system, etc. The recording medium may be a non-transitory recording medium. A non-transitory recording medium refers to a tangible medium that exists regardless of whether data is stored semi-permanently or temporarily, and does not include a signal that propagates transitorily.

[0147] Although the technical concept of the present disclosure has been described by various embodiments above, the technical concept of the present disclosure includes various substitutions, modifications, and alterations that can be made within the scope of understanding of those skilled in the art to which the present disclosure pertains. Furthermore, it should be understood that such substitutions, modifications, and alterations may be included within the scope of the appended claims. Embodiments according to the present disclosure may be combined with one another. Each embodiment may be combined in various ways depending on the circumstances, and embodiments created by combining also fall within the scope of the present disclosure.

Claims

Claim 1 A method performed by an electronic device comprising: receiving a contract management request regarding a delivery brokerage service provision contract from a terminal of a store-side user; identifying a store corresponding to the store-side user in response to the contract management request; identifying information regarding a current rate plan currently applied to the store and an automatic change rate plan scheduled to automatically change from the current rate plan after a specified period in the event that no separate request for cancellation is made; transmitting a contract management page containing information regarding the current rate plan and information regarding the automatic change rate plan to the terminal of the store-side user; receiving a cancellation request from the terminal of the store-side user for cancellation of the automatic change to the automatic change rate plan; providing a first guidance interface in a part area of ​​the contract management page to the terminal of the store-side user in response to the cancellation request, the first guidance interface including guidance information regarding the exclusion of application of benefits corresponding to the automatic change rate plan and a cancellation confirmation interface element for receiving a confirmation request from the store-side user regarding the cancellation request; receiving a confirmation request regarding the cancellation request from the terminal of the store-side user in accordance with the input of the store-side user to the cancellation confirmation interface element; and in response to the confirmation request, A step of canceling the scheduled automatic change to the automatic change rate plan for the above store and deleting information regarding the automatic change rate plan corresponding to the above store from the contract management page; and A method comprising the step of activating a first rate plan change request interface element for requesting a change to the automatic change rate plan on the above contract management page. Claim 2 A method according to claim 1, further comprising: receiving a request to change a rate plan to the automatic change rate plan from the terminal of the store-side user in accordance with the input of the store-side user to the first rate plan change interface element; and in response to the rate plan change request, activating a rate plan change reservation scheduled to change the rate plan corresponding to the store from the current rate plan to the automatic change rate plan after the expiration of a predetermined period, and adding information regarding the automatic change rate plan as information regarding the change reservation rate plan corresponding to the store on the contract management page. Claim 3 A method according to claim 1, further comprising: a step of activating a second rate plan change request interface element distinct from the first rate plan change request interface element for requesting a change to a rate plan different from the automatic change rate plan on the contract management page in response to the confirmation request; a step of receiving a rate plan change request from the terminal of the store-side user in accordance with the input of the store-side user to the second rate plan change request interface element; a step of transmitting a list of one or more changeable rate plans different from the automatic change rate plan to the terminal of the store-side user in response to the rate plan change request; a step of receiving a selection input for a desired rate plan among one or more rate plans included in the list from the terminal of the store-side user; and a step of activating a rate plan change reservation in response to the selection input, which plans to change the rate plan corresponding to the store from the current rate plan to the desired rate plan after the expiration of a predetermined period, and adding information regarding the desired rate plan as information regarding the change reservation rate plan corresponding to the store on the contract management page. Claim 4 A method according to claim 1, wherein the information regarding the current rate plan includes the rate plan name, order brokerage commission rate, card fee rate, payment usage fee rate, and delivery fee calculation information regarding the current rate plan, and the information regarding the automatic change rate plan includes the scheduled application time, rate plan name, order brokerage commission rate, card fee rate, payment usage fee rate, and delivery fee calculation information regarding the automatic change rate plan. Claim 5 A method according to paragraph 4, wherein the information regarding the automatic change rate plan further includes information on whether the store-side user subject to the automatic change rate plan applies an additional customer discount that can be provided to customers of the store, and the information regarding the current rate plan does not include information on whether the additional customer discount applies. Claim 6 In claim 5, when applying the additional customer discount, the method further comprises: a step of calculating the current store-borne delivery fee based on delivery fee calculation information corresponding to the current rate plan; a step of calculating the delivery fee to be borne by the store scheduled for change based on delivery fee calculation information corresponding to the automatic change rate plan; a step of comparing the current store-borne delivery fee and the delivery fee to be borne by the store scheduled for change; and, if the current store-borne delivery fee is greater than the delivery fee to be borne by the store scheduled for change, a step of discounting the customer-borne cost by the difference between the current store-borne delivery fee and the delivery fee to be borne by the store scheduled for change. Claim 7 A method comprising, in paragraph 5, receiving a request for application of the additional customer discount from a store-side user subject to the current rate plan; and, in response to the application request, providing a second guidance interface including guidance information that a change to the automatic change rate plan that supports the additional customer discount is required and a change request interface element for receiving a request for change to the automatic change rate plan. Claim 8 A method according to claim 1, comprising: a step of verifying an order history of a past designated period corresponding to the store; a step of calculating current cost information based on the order history and information on the current rate plan, including at least some of an order brokerage fee, card fee, payment usage fee, delivery fee borne by the store, and delivery fee borne by the customer that occurred according to the current rate plan during the past designated period; a step of calculating change expected cost information based on the order history and information on the automatic change rate plan, including at least some of an order brokerage fee, card fee, payment usage fee, delivery fee borne by the store, and delivery fee borne by the customer that may occur when the automatic change rate plan is applied during the past designated period; a step of calculating information regarding an expected profit amount that will occur when the store maintains the automatic change to the automatic change rate plan based on the current cost information and the change expected cost information; and a step of including the information regarding the expected profit amount in the first guidance interface. Claim 9 In claim 8, the step of calculating information regarding the expected profit amount includes the step of calculating a cost item having a value smaller than one or more cost items included in the current cost information among one or more cost items included in the expected change cost information as a cost item for which profit is expected, and the step of including information regarding the expected profit amount in the first guidance interface includes the step of including information regarding the cost item for which profit is expected in the first guidance interface. Claim 10 In claim 8, the step of including information regarding the expected profit amount in the first guidance interface comprises: a step of identifying one or more similar stores corresponding to the store based on one or more predetermined similar conditions when the expected profit amount is smaller than a specified threshold profit amount; a step of calculating, for each of the one or more similar stores, the expected cost when applying the current rate plan and the expected cost when applying the automatic change rate plan; a step of, for each of the similar stores, calculating information regarding the expected profit amount corresponding to each of the one or more similar stores when applying the automatic change rate plan based on the expected cost when applying the current rate plan and the expected cost when applying the automatic change rate plan; and a step of including information regarding the expected profit amount corresponding to each of the one or more similar stores in the first guidance interface. Claim 11 In claim 1, the method comprises: a step of identifying one or more similar stores corresponding to the store based on one or more predetermined similar criteria; a step of verifying the order history of a past designated period corresponding to each of the one or more similar stores; a step of calculating first cost information for each of the one or more similar stores, based on the order history corresponding to each of the one or more similar stores and information regarding the current rate plan, wherein at least a portion of the order brokerage fee, card fee, payment usage fee, delivery fee borne by the store, and delivery fee borne by the customer would have occurred if the current rate plan had been applied during the past designated period; a step of calculating second cost information for each of the one or more similar stores, based on the order history corresponding to each of the one or more similar stores and information regarding the automatic change rate plan, wherein at least a portion of the estimated order brokerage fee, estimated card fee, estimated payment usage fee, estimated delivery fee borne by the store, and estimated delivery fee borne by the customer would have occurred if the automatic change rate plan had been applied during the past designated period; and, based on the first cost information and the second cost information, for each of the one or more similar stores A method comprising: a step of calculating information regarding the expected profit amount when applying an automatic change rate plan; and a step of including information regarding the profit amount corresponding to each of the one or more similar stores in the first guidance interface. Claim 12 In a device, the device comprises one or more processors and one or more memories in which instructions executed by the one or more processors are stored. When the instructions are executed by the one or more processors, the one or more processors receive a contract management request regarding a delivery brokerage service provision contract from a terminal of a store-side user, and in response to the contract management request, identify a store corresponding to the store-side user, identify information regarding a current rate plan currently applied to the store and an automatic change rate plan scheduled to automatically change from the current rate plan after a specified period unless a separate request for cancellation is made, transmit a contract management page including information regarding the current rate plan and information regarding the automatic change rate plan to the terminal of the store-side user, receive a cancellation request from the terminal of the store-side user for cancellation of the automatic change to the automatic change rate plan, and in response to the cancellation request, provide a first guidance interface to the terminal of the store-side user in a part area of ​​the contract management page, the first guidance interface including guidance information regarding the exclusion of application of benefits corresponding to the automatic change rate plan and a cancellation confirmation interface element for receiving a confirmation request from the store-side user regarding the cancellation request, and according to the input of the store-side user to the cancellation confirmation interface element, the store-side Receive a confirmation request regarding the above release request from the user's terminal, and in response to the above confirmation request, Cancel the scheduled automatic change to the above automatic change rate plan for the above store, and delete the information regarding the automatic change rate plan corresponding to the above store from the above contract management page, and A device configured to activate a first rate plan change request interface element for requesting a change to the automatic change rate plan on the above contract management page. Claim 13 A device according to claim 12, wherein one or more processors receive a request to change a rate plan to the automatic change rate plan from the terminal of the store-side user in accordance with the input of the store-side user to the first rate plan change interface element, and in response to the rate plan change request, activate a rate plan change reservation scheduled to change the rate plan corresponding to the store from the current rate plan to the automatic change rate plan after the expiration of a predetermined period, and add information regarding the automatic change rate plan as information regarding the change reservation rate plan corresponding to the store on the contract management page. Claim 14 A device configured such that, in claim 12, one or more processors check the order history of a past designated period corresponding to the store, calculate current cost information including at least some of the order brokerage fee, card fee, payment usage fee, delivery fee borne by the store, and delivery fee borne by the customer that occurred according to the current rate plan during the past designated period based on the order history and information on the current rate plan, calculate change expected cost information including at least some of the order brokerage fee, card fee, payment usage fee, delivery fee borne by the store, and delivery fee borne by the customer that may occur when the automatic change rate plan is applied during the past designated period based on the order history and information on the automatic change rate plan, calculate information regarding the expected profit amount that will occur when the store maintains the automatic change to the automatic change rate plan based on the current cost information and the change expected cost information, and include the information regarding the expected profit amount in the first guidance interface. Claim 15 In paragraph 12, the above one or more processors identify one or more similar stores corresponding to the store based on one or more predetermined similar criteria, identify the order history of a past designated period corresponding to each of the one or more similar stores, calculate first cost information for each of the one or more similar stores, including at least a portion of the order brokerage fee, card fee, payment usage fee, delivery fee borne by the store, and delivery fee borne by the customer, which would have occurred if the current rate plan had been applied during the past designated period, based on the order history corresponding to each of the one or more similar stores and information regarding the automatic change rate plan, and calculate second cost information for each of the one or more similar stores, including at least a portion of the expected order brokerage fee, expected card fee, expected payment usage fee, expected delivery fee borne by the store, and expected delivery fee borne by the customer, which would have occurred if the automatic change rate plan had been applied during the past designated period, based on the order history corresponding to each of the one or more similar stores and information regarding the automatic change rate plan, and based on the first cost information and the second cost information, the one or more similar A device configured to calculate information regarding the expected profit amount when applying an automatic change rate plan to each store, and to include information regarding the profit amount corresponding to each of the one or more similar stores in the first guidance interface. Claim 16 In a non-transient computer-readable recording medium having recorded instructions that cause one or more processors to perform an operation when executed by one or more processors, said instructions cause said one or more processors to: receive a contract management request regarding a contract for the provision of a delivery brokerage service from a terminal of a store-side user; in response to said contract management request, identify a store corresponding to said store-side user; confirm information regarding a current rate plan currently applied to said store and an automatic change rate plan scheduled to automatically change from said current rate plan after a specified period in the absence of a separate request for cancellation; transmit a contract management page containing information regarding said current rate plan and information regarding said automatic change rate plan to said store-side user's terminal; receive a cancellation request from said store-side user's terminal for canceling the automatic change to the automatic change rate plan; in response to said cancellation request, provide a first guidance interface to said store-side user's terminal in a part area of ​​said contract management page, which includes guidance information regarding the exclusion of application of benefits corresponding to said automatic change rate plan and a cancellation confirmation interface element for receiving a confirmation request from said store-side user regarding said cancellation request; and said store regarding said cancellation confirmation interface element A step of receiving a confirmation request for the release request from the terminal of the store side user according to the input of the side user; and in response to the confirmation request, A step of canceling the scheduled automatic change to the automatic change rate plan for the above store and deleting information regarding the automatic change rate plan corresponding to the above store from the contract management page; and A non-transient computer-readable recording medium configured to execute a method including the step of activating a first rate plan change request interface element for requesting a change to the automatic change rate plan on the above-mentioned contract management page. Claim 17 In claim 16, the method further comprises: receiving a request to change a rate plan to the automatic change rate plan from the terminal of the store-side user in accordance with the input of the store-side user to the first rate plan change interface element; and in response to the rate plan change request, activating a rate plan change reservation scheduled to change the rate plan corresponding to the store from the current rate plan to the automatic change rate plan after the expiration of a predetermined period, and adding information regarding the automatic change rate plan as information regarding the change reservation rate plan corresponding to the store on the contract management page, a non-transient computer-readable recording medium. Claim 18 In claim 16, the method further comprises: a step of verifying an order history of a past designated period corresponding to the store; a step of calculating current cost information based on the order history and information on the current rate plan, including at least some of the order brokerage fee, card fee, payment usage fee, delivery fee borne by the store, and delivery fee borne by the customer that occurred according to the current rate plan during the past designated period; a step of calculating change expected cost information based on the order history and information on the automatic change rate plan, including at least some of the order brokerage fee, card fee, payment usage fee, delivery fee borne by the store, and delivery fee borne by the customer that may occur when the automatic change rate plan is applied during the past designated period; a step of calculating information regarding an expected profit amount that will occur when the store maintains the automatic change to the automatic change rate plan based on the current cost information and the change expected cost information; and a step of including the information regarding the expected profit amount in the first guidance interface. Claim 19 In claim 16, the above method comprises: a step of identifying one or more similar stores corresponding to the said store based on one or more predetermined similar criteria; a step of identifying an order history of a past designated period corresponding to each of the one or more similar stores; a step of calculating first cost information for each of the one or more similar stores, based on the order history corresponding to each of the one or more similar stores and information on the current rate plan, wherein for each of the one or more similar stores, at least a portion of an order brokerage fee, card fee, payment usage fee, delivery fee borne by the store, and delivery fee borne by the customer would have occurred if the current rate plan had been applied during the past designated period; a step of calculating second cost information for each of the one or more similar stores, based on the order history corresponding to each of the one or more similar stores and information on the automatic change rate plan, wherein for each of the one or more similar stores, at least a portion of an estimated order brokerage fee, estimated card fee, estimated payment usage fee, estimated delivery fee borne by the store, and estimated delivery fee borne by the customer would have occurred if the automatic change rate plan had been applied during the past designated period; and, based on the first cost information and the second cost information, the one or more A non-transient computer-readable recording medium further comprising: a step of calculating information regarding the expected profit amount when applying an automatic change rate plan to each of the similar stores; and a step of including information regarding the profit amount corresponding to each of the one or more similar stores in the first guidance interface.

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