Method and system for providing user-customized training on kiosk usage

Abstract

A method for teaching kiosk usage tailored to a user is disclosed. According to one aspect of the present invention, a method for teaching kiosk usage tailored to a user is provided, comprising: an input unit receiving user data from a user; an identification unit identifying a user based on the input user data; a determination unit determining educational content based on the identified user's stored level grade and learning history; and a progression unit conducting education for the user based on the determined educational content.

Description

Technology Field

[0001] The present invention relates to a user-customized kiosk usage training method and a system thereof. Background Technology

[0003] With the recent rapid progress of the aging society, the elderly population aged 70 and over is continuously increasing, and a significant number of them are having difficulty using digital devices.

[0004] In particular, kiosk-based unmanned information processing environments, which have become commonplace in restaurants, hospitals, transportation facilities, and government offices, are causing psychological and cognitive barriers for elderly users.

[0005] Existing kiosks are designed in a diverse manner without standardization regarding menu structure, button placement, visibility, and response speed, so even simple operations can cause confusion, anxiety, and frustration for elderly users.

[0006] Even in actual educational settings, despite the fact that the elderly must repeatedly learn the same content, problems such as declining memory, psychological withdrawal, and the inefficiency of repetitive learning continue to appear.

[0007] To address these issues, some educational institutions are providing experiential programs or developing touchscreen operation training content, but the following limitations exist.

[0008] These include a fixed content structure that fails to reflect the user's cognitive or psychological state, the difficulty of automatically adjusting modes or providing repetitive learning without educator intervention, the difficulty of flexibly adjusting the learning path when the user cannot remember previously learned content, and the difficulty of adaptively switching the content composition according to the user's location or actual usage environment.

[0009] Furthermore, existing kiosk education systems treat users merely as objects for operation, exhibiting structural limitations that are passive in ensuring learners' emotional stability and providing customized content based on individual learning history and response characteristics. Prior art literature

[0011] Korean Registered Patent Publication No. 10-1994-0004918 (Published June 4, 1994) The problem to be solved

[0012] The present invention provides a method and system for effectively educating users on how to use a kiosk. means of solving the problem

[0014] According to one aspect of the present invention, a method for teaching kiosk usage tailored to a user is provided, comprising: an input unit receiving user data from a user; an identification unit identifying a user based on the input user data; a determination unit determining educational content based on the identified user's stored level grade and learning history; and a progression unit conducting education for the user based on the determined educational content.

[0015] User data may include at least one of video information, voice information, and login information obtainable from the user's terminal.

[0016] The level grade can be determined based on at least one of the user's stored medical records, the cognitive index based on the results of a cognitive test, and the psychological index based on the results of a psychological test.

[0017] The cognitive ability test may include an item test that evaluates the user's cognitive ability by receiving answers from the user for a plurality of items, and an analysis test that evaluates at least one of the user's cognitive overload and comprehension failure by detecting and analyzing at least one of the user's visual information and voice information during the progress of the item test.

[0018] The psychological test can detect and analyze at least one of the user's video information and voice information to evaluate at least one of the user's stress level and depression level.

[0019] After the step of identifying a user, the decision unit may further include the step of, if the user is not identified, conducting at least one of a cognitive ability test and a psychological test on the user to determine a level grade according to at least one of a cognitive ability index and a psychological index, and the step of the decision unit determining educational content according to the determined level grade.

[0020] The level grade is determined according to the cognitive index and the psychological index, and the step of determining educational content according to the level grade determines the educational content according to the cognitive index, but at least one of the education speed, education time, and learning difficulty of the determined educational content may be adjusted according to the psychological index.

[0021] During the stage of conducting education, if at least one of the cognitive ability test and the psychological test is conducted during education and at least one of the cognitive ability index and the psychological index changes, at least one of the education speed, education time, and learning difficulty of the education content can be adjusted according to at least one of the changed cognitive ability index and the psychological index.

[0022] The step of determining educational content based on level grade and learning history can reflect the determination of educational content by analyzing the distribution of kiosks around the user's address based on the identified user's pre-stored address information.

[0023] According to one aspect of the present invention, a user-customized kiosk usage education system is provided, comprising: an input unit for receiving user data from a user; an identification unit for identifying a user based on the input user data; a determination unit for determining educational content based on the identified user's stored level grade and learning history; and a progress unit for conducting education for the user based on the determined educational content. Effects of the invention

[0025] According to the present invention, the method of using a kiosk can be effectively taught to the user. Brief explanation of the drawing

[0027] FIG. 1 is a flowchart illustrating a user-customized kiosk usage training method according to an embodiment of the present invention. FIG. 2 is a configuration diagram showing a user-customized kiosk usage training system according to an embodiment of the present invention. Specific details for implementing the invention

[0028] The present invention is capable of various modifications and may have various embodiments; specific embodiments are illustrated in the drawings and described in detail in the detailed description. However, this is not intended to limit the present invention to specific embodiments, and it should be understood that it includes all modifications, equivalents, and substitutions that fall within the spirit and scope of the present invention. In describing the present invention, detailed descriptions of related prior art are omitted if it is determined that such detailed descriptions may obscure the essence of the present invention.

[0029] Terms such as "first," "second," etc., may be used to describe various components, but said components should not be limited by said terms. These terms are used solely for the purpose of distinguishing one component from another.

[0030] The terms used in this application are used merely to describe specific embodiments and are not intended to limit the invention. The singular expression includes the plural expression unless the context clearly indicates otherwise. In this application, terms such as "comprising" or "having" are intended to specify the presence of the features, numbers, steps, actions, components, parts, or combinations thereof described in the specification, and should be understood as not precluding the existence or addition of one or more other features, numbers, steps, actions, components, parts, or combinations thereof.

[0031] Hereinafter, an embodiment of the user-customized kiosk usage education method and the system (100) according to the present invention will be described in detail with reference to the attached drawings. In describing with reference to the attached drawings, identical or corresponding components are given the same reference numerals, and redundant descriptions thereof will be omitted.

[0033] First, a user-customized kiosk usage training method according to one embodiment of the present invention will be described.

[0034] According to the present embodiment, as illustrated in FIG. 1, a method for teaching kiosk usage tailored to a user is provided, comprising the steps of: an input unit (110) receiving user data from a user (S110); an identification unit (120) identifying a user according to the input user data (S120); a determination unit (130) determining educational content according to the identified user's stored level grade and learning history (S130); and a progress unit (160) conducting education for the user according to the determined educational content (S160).

[0035] According to this embodiment, the method of using a kiosk can be effectively taught to the user.

[0036] Referring to FIGS. 1 and FIGS. 2 below, each step of the user-customized kiosk usage training method according to the present embodiment will be described.

[0038] This embodiment relates to a method for teaching how to use a kiosk tailored to a user, and the user-customized kiosk usage training method according to this embodiment can be performed by a computing device.

[0039] Step 110 allows the input unit (110) to receive user data from the user.

[0040] User data serves as a means for identifying users, and as user data is registered in advance, it can be used as a means of user identification.

[0041] User data may include at least one of video information, voice information, and login information obtainable from the user's terminal.

[0042] Video information may be information about the user's face, eyes (iris), facial expressions, hand movements (gestures), etc.

[0043] Voice information may be information about the user's voice, etc.

[0044] Login information is user identification information obtainable through communication with a personal terminal such as a user's smartphone, and the communication method used at this time may be NFC, BLE, etc.

[0045] Step 120 allows the identification unit (120) to identify the user based on the input user data.

[0046] Users can be identified by comparing input user data with pre-registered (pre-stored) user data to find matching user data.

[0047] Step 130 allows the decision unit (130) to determine educational content based on the identified user's stored level grade and learning history.

[0048] Accordingly, educational content tailored to each user's understanding and proficiency is provided, preventing excessive difficulty or unnecessary repetitive learning, and improving users' learning efficiency and immersion.

[0049] Educational content can be prepared in advance by classifying it into multiple levels, and the educational content, duration, and difficulty level of each educational content can be pre-set.

[0050] The learning history may include previously stored training time, number of training sessions, etc., for each registered user.

[0051] The level grade can be determined based on at least one of the user's stored medical records, the cognitive index based on the results of a cognitive test, and the psychological index based on the results of a psychological test.

[0052] Specifically, level grades can be classified from Grade 1 to Grade 5, and a higher grade may be determined as the user is judged to be in a more suitable or advantageous state for learning.

[0053] Medical records include the user's gender, age, dementia, depression, stress levels, etc., which are directly entered by the user upon user registration or received and stored from a relevant medical server upon user registration, through which at least one of the user's cognitive ability and psychological state can be evaluated and derived.

[0054] Cognitive ability tests may include item testing and analysis testing.

[0055] Item tests can evaluate a user's cognitive ability by having the user select answers to multiple items.

[0056] Item testing can be conducted by presenting multiple items to the user and analyzing the user's selected answers to evaluate their cognitive abilities.

[0057] The analysis test can detect and analyze at least one of the user's visual information and voice information during the course of the item test to evaluate at least one of the user's cognitive overload and the degree of failure to understand.

[0058] The analysis test can be conducted by detecting and analyzing the user's gaze (anxious gaze, etc.), facial expression (confused expression, etc.), movements (response delay, repeated input, etc.), voice (unstable voice, etc.) while the user is taking the item test, and accordingly evaluating the user's cognitive overload and / or the degree of failure to understand.

[0059] The psychological test can detect and analyze at least one of the user's video information and voice information to evaluate at least one of the user's stress level and depression level.

[0060] Psychological tests can be conducted by detecting and analyzing the user's gaze (anxious gaze, etc.), facial expressions (confused expressions, etc.), movements (reaction delay, repetitive input, other anxious movements, etc.), and voice (unstable voice, etc.), and accordingly, evaluating the user's level of stress and / or depression.

[0061] Artificial intelligence (AI) can be utilized in the cognitive and psychological tests described above; specifically, AI can be used as a pre-trained model to quantitatively evaluate a user's cognitive ability and / or psychological state by analyzing and processing various data collected from the user, such as responses, eye contact, facial expressions, movements, and voice.

[0062] Step 160 allows the progress unit (160) to conduct training for the user according to the determined training content.

[0063] This allows users to effectively learn content that is a continuation of previously learned material or newly provided material, based on educational content tailored to their level.

[0064] Specifically, educational content can be provided as an experiential program based on actual kiosks, and in this case, education can be conducted using devices similar or identical in form to actual kiosks.

[0065] After the step of identifying a user (S120), if the user is not identified, the method may further include a step of determining a level grade (S140) and a step of determining educational content according to the level grade (S150).

[0066] The step of determining the level grade (S140) is such that, if the user is not identified, the determining unit (130) can determine the level grade based on at least one of the cognitive ability test and the psychological test for the user by conducting at least one of the cognitive ability index and the psychological index.

[0067] The step (S150) of determining educational content according to a level grade allows the determining unit (130) to determine educational content according to the determined level grade.

[0068] In this way, even if a user is not identified due to unregistered user data, errors in user data recognition, or errors in user identification, the user's condition can be evaluated through cognitive tests and / or psychological tests, and customized educational content can be provided accordingly. In this case, if user data is registered, learning through the aforementioned user identification can proceed thereafter.

[0069] Specifically, the level grade is determined according to the cognitive index and the psychological index, and the step (S150) of determining educational content according to the level grade determines the educational content according to the cognitive index, but can adjust at least one of the educational speed, educational time, and learning difficulty of the determined educational content according to the psychological index.

[0070] In this way, educational content is determined based on cognitive ability indices, but specific details regarding the progress and content of the educational content are adjusted based on psychological indices. Consequently, even when a user is not identified, educational content suitable for the user's cognitive ability is provided while preventing psychological overload, thereby enabling effective learning tailored to the user.

[0071] Meanwhile, the stage of conducting education (S160) may, when at least one of the cognitive ability test and psychological test is conducted during education and at least one of the cognitive ability index and psychological index is changed, adjust at least one of the education speed, education time, and learning difficulty of the education content according to at least one of the changed cognitive ability index and psychological index.

[0072] This takes into account that a user's learning efficiency may decrease or improve depending on changes in their state or condition during training; through this step, educational content tailored to the user in real-time is provided, enabling more effective learning.

[0073] On the other hand, the step (S130) of determining educational content based on level grade and learning history can analyze the degree of kiosk distribution around the user's address based on the identified user's previously stored address information and reflect this in the determination of educational content.

[0074] Address information may be information about the user's address that is directly entered by the user upon user registration or received and stored from a relevant administrative server upon user registration.

[0075] If the distribution of kiosks around the user's address exceeds the set criteria, the user is likely to be relatively familiar with using kiosks; therefore, educational content is determined based on level grade and learning history, and at least one of the training speed, training time, and learning difficulty of the determined educational content can be adjusted to a relatively high level.

[0076] On the other hand, if the distribution of kiosks around the user's address is below the set standard, there is a high possibility that the user is relatively unfamiliar with or unskilled at using kiosks; therefore, educational content is determined based on level grade and learning history, and at least one of the training speed, training time, and learning difficulty of the determined educational content can be adjusted to a relatively low level.

[0077] In this way, by adjusting educational content to reflect the expected level of kiosk exposure based on the user's living environment, a learning path tailored to the user's proficiency can be provided. This can enhance the user's understanding and immersion in learning and contribute to improving their actual application skills.

[0079] Next, a user-customized kiosk usage training system (100) according to one embodiment of the present invention will be described.

[0080] According to the present embodiment, as illustrated in FIGS. 1 and 2, a user-customized kiosk usage education system (100) is presented, comprising an input unit (110) for receiving user data from a user, an identification unit (120) for identifying a user according to the input user data, a determination unit (130) for determining educational content according to the identified user's stored level grade and learning history, and a progress unit (160) for conducting education for the user according to the determined educational content.

[0081] According to this embodiment, the method of using a kiosk can be effectively taught to the user.

[0082] With reference to FIGS. 1 and FIGS. 2, each component of the user-customized kiosk usage training system (100) according to the present embodiment will be described below, provided that the specific details of each component may follow the content of the user-customized kiosk usage training method described above.

[0084] The input unit (110) can receive user data from the user.

[0085] User data may include at least one of video information, voice information, and login information obtainable from the user's terminal.

[0086] The identification unit (120) can identify the user based on the input user data.

[0087] The decision unit (130) can determine educational content based on the identified user's stored level grade and learning history.

[0088] The level grade can be determined based on at least one of the user's stored medical records, the cognitive index based on the results of a cognitive test, and the psychological index based on the results of a psychological test.

[0089] Cognitive ability tests may include item testing and analysis testing.

[0090] Item tests can evaluate a user's cognitive ability by having the user select answers to multiple items.

[0091] The analysis test can detect and analyze at least one of the user's visual information and voice information during the course of the item test to evaluate at least one of the user's cognitive overload and the degree of failure to understand.

[0092] The psychological test can detect and analyze at least one of the user's video information and voice information to evaluate at least one of the user's stress level and depression level.

[0093] Artificial intelligence (AI) can be utilized in the cognitive and psychological tests described above; specifically, AI can be used as a pre-trained model to quantitatively evaluate a user's cognitive ability and / or psychological state by analyzing and processing various data collected from the user, such as responses, eye contact, facial expressions, movements, and voice.

[0094] The process unit (160) can conduct training for the user according to the determined training content.

[0095] Specifically, educational content can be provided as an experiential program based on an actual kiosk, and in this case, education can be conducted using a device similar or identical in form to a physical kiosk, and each of the components of this embodiment can be installed on such an educational kiosk device or connected to the educational kiosk device from the outside.

[0096] The decision unit (130) can determine a level grade based on at least one of a cognitive ability test and a psychological test for the user when the user is not identified, and can determine educational content based on the determined level grade.

[0097] Specifically, the level grade is determined according to the cognitive index and the psychological index, and the determining unit (130) determines the educational content according to the cognitive index, but can adjust at least one of the educational speed, educational time, and learning difficulty of the determined educational content according to the psychological index.

[0098] Meanwhile, the progress unit (160) can adjust at least one of the education speed, education time, and learning difficulty of the education content according to at least one of the changed cognitive index and psychological index when at least one of the cognitive index and psychological index is changed by conducting at least one of the cognitive index and psychological index during education.

[0099] On the other hand, the decision unit (130) can analyze the degree of kiosk distribution around the user's address based on the identified user's previously stored address information and reflect this in the determination of educational content.

[0101] Meanwhile, the components of the aforementioned embodiments can be easily identified from a process perspective. That is, each component can be identified as a separate process. Furthermore, the processes of the aforementioned embodiments can be easily identified from the perspective of the device components.

[0102] In addition, the technical details described above may be implemented in the form of program instructions that can be executed through various computer means and recorded on a computer-readable medium. The computer-readable medium may include program instructions, data files, data structures, etc., either individually or in combination. The program instructions recorded on the medium may be those specifically designed and configured for the embodiments, or they may be those known and available to those skilled in the art of computer software. Examples of computer-readable recording media include magnetic media such as hard disks, floppy disks, and magnetic tapes; optical recording media such as CD-ROMs and DVDs; magneto-optical media such as floptical disks; and hardware devices specifically configured to store and execute program instructions, such as ROM, RAM, and flash memory. Examples of program instructions include machine code, such as that generated by a compiler, as well as high-level language code that can be executed by a computer using an interpreter, etc. Hardware devices may be configured to operate as one or more software modules to perform the operations of the embodiments, and vice versa.

[0104] Although an embodiment of the present invention has been described above, those skilled in the art may modify and change the present invention in various ways by adding, changing, deleting, or adding components, etc., without departing from the spirit of the present invention as described in the claims, and such modifications and changes are also to be included within the scope of the rights of the present invention. Explanation of the symbols

[0106] 100: User-Customized Kiosk Usage Training System 110: Input section 120: Identification unit 130: Decision part 160: Progress Section

Claims

Claim 1 A method for educating users on how to use a kiosk tailored to a user comprises: an input unit receiving user data from the user; an identification unit identifying the user according to the input user data; and a determination unit determining educational content according to the identified user's stored level grade and learning history. A method for providing user-customized kiosk usage education, comprising a step of conducting education for the user according to the determined educational content, wherein the step of determining the educational content according to the level grade and learning history involves analyzing the degree of kiosk distribution around the user's address according to the identified user's previously stored address information and reflecting this in the determination of the educational content, wherein if the degree of kiosk distribution around the user's address exceeds a set standard, the educational content is determined according to the level grade and the learning history, and at least one of the education speed, education time, and learning difficulty of the determined educational content is adjusted to a relatively high level, and if the degree of kiosk distribution around the user's address is below the set standard, the educational content is determined according to the level grade and the learning history, and at least one of the education speed, education time, and learning difficulty of the determined educational content is adjusted to a relatively low level. Claim 2 A method for teaching a user-customized kiosk usage, wherein the user data comprises at least one of image information, voice information, and login information obtainable from the user's terminal, in accordance with claim 1. Claim 3 A user-customized kiosk usage training method according to claim 1, wherein the level grade is determined according to at least one of the user's medical records stored in advance, a cognitive index based on the results of a cognitive test, and a psychological index based on the results of a psychological test. Claim 4 A user-customized kiosk usage education method according to paragraph 3, wherein the cognitive ability test comprises: a question test that evaluates the user's cognitive ability by receiving answers from the user for a plurality of questions; and an analysis test that evaluates at least one of the user's degree of cognitive overload and degree of comprehension failure by detecting and analyzing at least one of the user's image information and voice information during the progress of the question test. Claim 5 In paragraph 3, the psychological test is a user-customized kiosk usage training method that detects and analyzes at least one of the user's video information and voice information to evaluate at least one of the user's stress level and depression level. Claim 6 A user-customized kiosk usage training method according to claim 3, further comprising: a step of, after the step of identifying the user, the determining unit, if the user is not identified, conducting at least one of the cognitive ability test and the psychological test for the user to determine the level grade according to at least one of the cognitive ability index and the psychological index; and a step of the determining unit determining the educational content according to the determined level grade. Claim 7 A user-customized kiosk usage training method according to claim 6, wherein the level grade is determined according to the cognitive ability index and the psychological index, and the step of determining educational content according to the level grade is to determine the educational content according to the cognitive ability index, and to adjust at least one of the education speed, education time, and learning difficulty of the determined educational content according to the psychological index. Claim 8 In paragraph 3, the step of conducting the education is a user-customized kiosk usage education method in which, if at least one of the cognitive ability test and the psychological test is changed during the education, at least one of the education speed, education time, and learning difficulty of the education content is adjusted according to at least one of the changed cognitive ability index and psychological index. Claim 9 delete Claim 10 A system for educating users on how to use a kiosk tailored to a user comprises: an input unit for receiving user data from the user; an identification unit for identifying the user according to the input user data; a determination unit for determining educational content according to the identified user's stored level grade and learning history; and a progress unit for conducting education for the user according to the determined educational content. go, The above decision unit is, Based on the previously stored address information of the identified user, the degree of kiosk distribution around the user's address is analyzed and reflected in the determination of the educational content, and If the degree of kiosk distribution around the address of the above user exceeds the set criteria, the educational content is determined according to the level grade and the learning history, and at least one of the education speed, education time, and learning difficulty of the determined educational content is adjusted to a relatively high level. If the degree of kiosk distribution around the address of the user is below the above setting standard, the educational content is determined according to the level grade and the learning history, wherein at least one of the education speed, education time, and learning difficulty of the determined educational content is adjusted to a relatively lower level. User-customized kiosk usage training system.

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